مهندس مكافحة حرائق

<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support &amp; Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution &amp; Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Lead the People Capability Program, focusing on functional competencies for shop floor and leadership roles and&nbsp;Team Effectiveness via High Performing Teams programs for both leaders and operators</li> <li>Lead Strategic Workforce Planning to anticipate future skill needs</li> <li>Implement Front Line Worker and Manager Development Programs</li> <li>Champion Henkel’s Cultural Transformation and Leadership Commitments.</li> <li>Promote DEI initiatives and foster a cohesive plant culture</li> <li>Collaborate with hiring teams to improve recruitment outcomes</li> <li>Promote health, safety, and wellbeing programs tailored to production workers</li> <li>Partner with compensation teams to ensure fair and competitive pay</li> <li>Drive adoption of digital HR tools to enhance employee experience</li> <li>Facilitate systematic knowledge sharing across HR and production teams</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor’s degree in human resources, Business Administration, or related field.&nbsp;Master’s degree or HR certification (e.g., SHRM, CIPD) preferred</li> <li>5+ years of HR experience, with at least 2 years in a manufacturing or industrial setting</li> <li>Experience in leading capability development or transformation programs is a strong advantage</li> <li>Strong facilitation and project management skills</li> <li>Deep understanding of labor laws, compliance, and social sustainability</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Medical Insurance for employees and dependents</li> <li>Employee Assistance Programme</li> <li>Pension Plan above regulatory requirement</li> <li>Meal vouchers</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Tunisia (TN)&nbsp;<br> <b>City</b>:&nbsp;Bizerte<br> <b>Worksite / Location</b>:&nbsp;Bizerte&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;EDS_Manufacturing (PP/IE)&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;Production Preparation/Industrial Engineering (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;IE/PP Technician L3 P1/P2 (WC) in our plant in [[location]].&nbsp;</p><br> <ul> <li>Monitor and analyze production performance (productivity, efficiency, downtime, and losses).</li> <li>Support line balancing and workforce optimization.</li> <li>Participate in time studies and work measurement activities.</li> <li>Ensure the implementation and follow-up of industrial engineering standards.</li> <li>Assist in continuous improvement projects to optimize processes and reduce waste.</li> <li>Prepare and update production reports, KPIs, and performance indicators.</li> <li>Support the implementation of new projects, layouts, and process improvements.</li> <li>Collaborate with production, quality, maintenance, and logistics teams to improve operational performance.</li> <li>Ensure compliance with company procedures, safety, and quality standards.</li> </ul><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Tunisia (TN)&nbsp;<br> <b>City</b>:&nbsp;Bizerte<br> <b>Worksite / Location</b>:&nbsp;Bizerte&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;EDS_Manufacturing (PP/IE)&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;Production Preparation/Industrial Engineering (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;IE/PP Technician L3 P1&amp;P2 (WC) in our plant in [[location]].&nbsp;</p><br> <ul> <li>Monitor and analyze production performance (productivity, efficiency, downtime, and losses).</li> <li>Support line balancing and workforce optimization.</li> <li>Participate in time studies and work measurement activities.</li> <li>Ensure the implementation and follow-up of industrial engineering standards.</li> <li>Assist in continuous improvement projects to optimize processes and reduce waste.</li> <li>Prepare and update production reports, KPIs, and performance indicators.</li> <li>Support the implementation of new projects, layouts, and process improvements.</li> <li>Collaborate with production, quality, maintenance, and logistics teams to improve operational performance.</li> <li>Ensure compliance with company procedures, safety, and quality standards.</li> </ul><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.</p><br> </div>

<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Group Management, you will assume full responsibility for this plant and manage its industrial, financial, and human performance. In this role, you will:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and deploy the site's industrial strategy, ensuring safety, quality, cost, time, and profitability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage production through key industrial KPIs (productivity, scrap, OTIF, continuous improvement)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage all site functions (Production, Maintenance, Quality, Supply Chain, HSE, Finance and HR)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support the organization's transformation by developing team autonomy and operational excellence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead investment, industrialization, and continuous improvement projects to strengthen the site's competitiveness.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Develop a constructive social dialogue and maintain close relationships with headquarters and local stakeholders.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a higher education degree, ideally from an engineering school or equivalent, you have at least 10 years of experience managing a production site. You have demonstrated your ability to sustainably improve plant performance, lead transformations, manage a profit center, and support teams in demanding environments. Accustomed to international organizations, you know how to balance local autonomy with the demands of headquarters. A hands-on leader, you are recognized for your leadership, your ability to unite teams, make decisions, and establish a lasting culture of responsibility, performance, and continuous improvement. Fluency in English is essential.</font></font></p>

<p>Assure the integration of new production means and participate in their technical reception. Contribute to the definition of needs and the drafting of specifications for investment or renovation projects. Participate in decisions relating to the choice of production means. Structure, maintain and ensure the reliability of technical documentation (technical files, workflows, procedures). Define, update and optimize preventive maintenance workflows and procedures. Administer the CMMS (parameterization, data quality, proper use by teams). Guarantee the implementation and monitoring of the preventive maintenance plan. Perform diagnostics in case of malfunction, analyze root causes and deploy corrective actions. Verify the conformity and correct functioning of equipment after intervention. Lead and contribute to continuous improvement actions (FMEA analyses, reliability, performance optimization). Capitalize on feedback and propose improvement solutions (safety, quality, costs, deadlines). Monitor and analyze maintenance performance indicators, and ensure reporting. Participate in internal and external audits and ensure compliance of practices. Manage service providers: prevention plans, monitoring of interventions and control of service conformity. Ensure team upskilling and training of new arrivals.</p><p><strong>Desired Candidate Profile</strong></p><p>Autonomy and decision-making</p><p>Ability to convince</p><p>Analytical, synthesis and structuring skills</p><p>Availability and inter-departmental communication</p><p>Cross-functional project management (leadership)</p><p>Risk management and analysis</p><p>Team management and leadership</p><p>Organization and planning</p><p>Results orientation</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Maintenance Technician, where you will perform routine maintenance, troubleshoot issues, and ensure our equipment and facilities operate efficiently. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Maintenance Technician! Be on the front line of operational reliability for our team and deliver impactful work on a company level. In this role, you will: Carry out preventive and corrective maintenance on machinery, equipment, and building facilities; Diagnose, troubleshoot, and repair mechanical and electrical components to ensure smooth operations; Monitor equipment performance proactively and report potential issues before they cause downtime; Follow health, safety, and environmental regulations at all times to maintain a safe work environment; Assist in installing, testing, and commissioning new equipment or facility systems as needed.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed: Previous experience as a Maintenance Technician or in a similar technical role; Good technical knowledge of mechanical, electrical, and facility systems; Ability to read and interpret technical manuals, schematics, and blueprints; Strong problem-solving skills, troubleshooting ability, and sharp attention to detail; Ability to work independently, manage priority tasks, and stay motivated under pressure; Relevant vocational training, technical diploma, or trade certifications (e.g., Electrical, Mechanical, HVAC).</p>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in Quality Management Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree<br>Experience : Min 5 years in Quality Management<br>Communication<br>Social &amp; intercultural sensitivity<br>Change management<br>Target &amp; result orientation<br>Motivation &amp; resilience<br>Self-organization<br>Conflict management<br>Teamwork</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><br> </div> <div><font dir="auto" ><font dir="auto" ><b>Job Description</b></font></font><p> </p> <p>Audit:<br> </p> <p>- Is overall responsible for all internal QM and external audit certifications (QM &amp; SHE) within the production facility<br> </p> <p>- Plans and ensures the follow-up for the internal audit plan within the organization<br> </p> <p>- Performs audits to comply with internal defined standards as well as safety and environmental regulations<br> </p> <p>- Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits<br> </p> <p>- Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements<br> </p> <p>- Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations<br> </p> <p> <br> </p> <p>Methods:<br> </p> <p>- Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices<br> </p> <p>- Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness<br> </p> <p>- Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations<br> </p> <p>- Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. )<br> </p> <p>- Ensures the availability of required number of trainers within the organization to perform quality tools training<br> </p> <p>- Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.)<br> </p> <p>- Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</p> </div> <div> Qualifications et Exp rience <ul> <li> <p>University degree in a scientific field</p> </li> <li>3 years in Quality Management</li> <li>English required (C1)</li> </ul> </div> <div><font dir="auto" ><font dir="auto" >Benefits</font></font><p> </p> <p> <em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br> </em> </p> <p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. </p> <p><font dir="auto" ><font dir="auto" >LEONI Wiring Systems Tunisia SARL</font></font></p> </div> <div><br></div></div></section>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Level : University Degree in a relevant field .</li><li>Language: English &amp; French .</li><li>Experience : Min 5 years in Quality .</li><li>Communication .</li><li>Social &amp; intercultural sensitivity .</li><li>Change management .</li><li>Target &amp; result orientation .</li><li>Motivation &amp; resilience .</li><li>Self-organization .</li><li>Conflict management .</li><li>Teamwork .</li></ul>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University Degree in a relevant field . Language: English &amp; French . Experience : Min 5 years in Quality . Communication . Social &amp; intercultural sensitivity . Change management . Target &amp; result orientation . Motivation &amp; resilience . Self-organization . Conflict management . Teamwork .</p>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University Degree in a relevant field Language: English &amp; French Experience : Min 5 years in Quality Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p>

<p>Manages and supervises the Warehouse org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2><ul><li><strong>Education :</strong> University Degree</li><li><strong>Experience :</strong> Min 3 years in a relevant field</li><li><strong>Languages :</strong> Frensh and English</li><li><strong>Functional / Professional :</strong> Inventory Management - Inventory Positioning - Kanban / Pull Scheduling - Labeling - Materials Handling - Packaging - Warehouse Management Systems - Materials Replenishment - Shipping Documents - Vendor-Managed Inventory</li><li><strong>Method :</strong> Escalation Procedures - Value Stream Mapping - Performance Indicators - Performance Measurement - Push Systems - Waste Control Procedures - Problem Solving Techniques - Continuous Improvement Techniques - Presentation Skills - Standards and Procedures</li></ul>

<p>Manages and supervises the Warehouse Management org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Warehouse Management on country level - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2> <p>Education : University Degree</p> <p>Experience : Min 5 years in SCM</p> <p>Languages : Frensh and English</p> <h2>Functional / Professional :</h2> <ul> <li>Inventory Management</li> <li>Inventory Positioning</li> <li>Kanban / Pull Scheduling</li> <li>Labeling</li> <li>Materials Handling</li> <li>Packaging</li> <li>Warehouse Management Systems</li> <li>Materials Replenishment</li> <li>Shipping Documents</li> <li>Vendor-Managed Inventory</li> </ul> <h2>Method :</h2> <ul> <li>Escalation Procedures</li> <li>Value Stream Mapping</li> <li>Performance Indicators</li> <li>Performance Measurement</li> <li>Push Systems</li> <li>Waste Control Procedures</li> <li>Problem Solving Techniques</li> <li>Continuous Improvement Techniques</li> <li>Presentation Skills</li> <li>Standards and Procedures</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Description du poste Audit:</strong> - Is overall responsible for all internal QM and external audit certifications (QM &amp; SHE) within the production facility - Plans and ensures the follow-up for the internal audit plan within the organization - Performs audits to comply with internal defined standards as well as safety and environmental regulations - Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits - Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements - Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations</p><p><strong>Methods:</strong> - Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices - Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness - Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations - Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. ) - Ensures the availability of required number of trainers within the organization to perform quality tools training - Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.) - Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a scientific field 3 years in Quality Management English required (C1)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description du poste Audit: - Is overall responsible for all internal QM and external audit certifications (QM &amp; SHE) within the production facility - Plans and ensures the follow-up for the internal audit plan within the organization - Performs audits to comply with internal defined standards as well as safety and environmental regulations - Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits - Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements - Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations Methods: - Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices - Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness - Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations - Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. ) - Ensures the availability of required number of trainers within the organization to perform quality tools training - Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.) - Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a scientific field 3 years in Quality Management English required (C1)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> </p> <p> <b>Your Role:</b> </p> <p>Office Maintenance Assistant</p> <p>As Office Maintenance Assistant, you will help maintain a clean, safe, and organized site-based office environment that supports employee wellbeing and daily operations. In this role, you will be responsible for office cleanliness, hygiene supply replenishment, basic facility support, and reporting maintenance needs while working with employees and external service providers as needed.</p> <p> </p> <p> <b>Your Responsibilities:</b> </p> <ul> <li>Maintain cleanliness and hygiene standards across workstations, meeting rooms, kitchen areas, restrooms, floors, windows, and common spaces.</li> <li>Replenish office and hygiene supplies, organize storage areas, and assist with basic office maintenance while reporting any issues identified.</li> <li>Support day-to-day office logistics and general workplace upkeep as needed.</li> <li>Ensure compliance with hygiene, health, and safety standards at all times.</li> <li>Collaborate with employees, external service providers, and the Country Manager to support a pleasant and well-maintained workplace.</li> </ul> <p> </p> <p> <b>What You Need to Succeed (minimum qualifications):</b> </p> <ul> <li>Reliable, punctual, and professional approach to work.</li> <li>Strong attention to detail and ability to work independently to manage daily tasks efficiently.</li> <li>Team spirit and positive attitude.</li> </ul> <p> </p> <p> <b>What will give you a competitive edge (preferred qualifications):</b> </p> <ul> <li>Previous experience in office maintenance, cleaning, or facility support is preferred.</li> </ul> <p> </p> <p> <b>Additional Information:</b> </p> <p> <b>Part-time role - 20h/week.</b> </p> <p> </p> <p>Don t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!</p> <p> </p> <p> <span> <span> <span> <span> <span> <span>Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status</span> </span> </span> </span> </span> </span> </p> <p> </p> <p>Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice. </p> <p> </p></div></section>