وظائف ثانوية عامة في تونس

<p>Company overview and the job</p><p>We are a leading company in the hospitality sector, committed to delivering exceptional experiences for our customers and developing our human capital through advanced training programs and clear career paths. The Executive Leader program in the hospitality sector aims to refine management skills and project execution within a fast-paced, competitive work environment in Tunisia. The trainee will be part of a management team focused on program management and coordinating initiatives across various operating units to ensure quality, profitability, and an exceptional guest experience.</p><p>Key responsibilities and duties</p><ul><li>Assist in planning, executing, and monitoring hospitality programs and initiatives within quality standards and allocated budgets.</li><li>Coordinate communications between different operational teams (sales, planning, hotel services, technical) to ensure smooth project implementation.</li><li>Manage work schedules, track project progress, and prepare periodic reports for senior management.</li><li>Analyze data and provide actionable recommendations to improve efficiency and enhance guest experience.</li><li>Support budgeting processes and financial monitoring of projects according to the organization\'s policies.</li><li>Contribute to risk assessment and development of mitigation and response plans.</li><li>Participate in workshops and trainings to enhance leadership knowledge and skills in the hospitality environment.</li></ul><p>Qualifications and requirements</p><ul><li>Master’s degree in Business Administration, Hospitality Management, or a related field.</li><li>One year of experience in the hospitality environment or program and operations management.</li><li>Proficiency in Arabic and English reading, writing, and speaking (French preferred depending on the work environment).</li><li>High organizational skills with the ability to manage multiple tasks and projects simultaneously.</li><li>Strong analytical and decision-making abilities aimed at achieving results.</li><li>Familiarity with project management software and analysis tools (e.g., Excel, Power BI, planning tools).</li><li>Ability to work in a team, under pressure, and to take initiative and manage time well.</li></ul><p>Required skills</p><ul><li>Leading and guiding small to medium teams effectively.</li><li>Effective communication and ability to build professional relationships with stakeholders.</li><li>Time management and making practical decisions within a tight timeframe.</li><li>Flexibility and ability to work in a multicultural environment with diverse destinations.</li><li>Analytical and problem-solving skills with continuous improvement initiatives.</li></ul><p>Benefits</p><ul><li>Training program with potential for professional growth and advancement to leadership roles.</li><li>Supportive work environment and opportunities to develop leadership skills and apply best practices in hospitality management.</li><li>Internal professional network with experts in the hospitality sector.</li><li>Competitive compensation and employment benefits according to internal policies.</li></ul>

<p>Develop, maintain, and enhance shared platform libraries and reusable components that support multiple applications, services, and AI-enabled solutions. Design and implement cross-functional features spanning backend services, frontend applications, and AI agent ecosystems to ensure seamless platform integration. Define and execute comprehensive testing strategies, including unit testing, integration testing, and end-to-end validation to ensure platform reliability and quality. Improve developer productivity by enhancing local development environments, technical documentation, debugging tools, and engineering best practices. Rapidly prototype and iterate innovative AI agents, user interfaces, forms, and mini-applications using vibecoding frameworks and reusable platform tooling. Support software release management activities, including version control, environment promotion processes, deployment validation, and production readiness reviews. Monitor, troubleshoot, and resolve production incidents across platform components while contributing to continuous service improvement and operational excellence. Collaborate with engineering, product, and business teams to deliver scalable, secure, and high-quality technology solutions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent combination of education and experience.</li><li>Typically, 3+ years of professional experience in full-stack software development using Python and modern JavaScript/TypeScript frameworks.</li><li>Hands-on experience developing both backend services and frontend applications using technologies such as FastAPI, Next.js, React, or equivalent frameworks.</li><li>Strong understanding of software testing methodologies and experience with testing frameworks such as pytest, Jest, Playwright, or similar tools.</li><li>Familiarity with Docker containerization, CI/CD practices, and Kubernetes fundamentals within cloud-native environments.</li><li>Demonstrated ability to quickly learn and adopt new development frameworks, tools, protocols, and emerging technologies.</li><li>Working knowledge of AI and Large Language Model (LLM) concepts, including agent architectures, prompt engineering, and external tool integration patterns.</li><li>Strong debugging, troubleshooting, and incident response capabilities in production environments.</li><li>Experience contributing to collaborative software development processes using modern version control and DevOps practices.</li><li>Experience working within platform engineering, developer productivity, or internal tooling teams is a plus.</li><li>Familiarity with AI agent platforms, orchestration frameworks, and modern application integration architectures is preferred.</li><li>Strong analytical thinking, problem-solving, and decision-making skills.</li><li>Excellent communication and collaboration abilities in cross-functional team environments.</li><li>Relevant certifications in Software Development, Cloud Technologies, DevOps, Artificial Intelligence, or related disciplines are a plus.</li><li>Passion for continuous learning, innovation, and improving engineering efficiency across the software development lifecycle.</li></ul>

<p>Service and maintain swimming pools, fountains and spa and make sure that the water is clean and safe for guests at designated hours.</p><p><strong>What you will do</strong></p><ul><li>Diagnoses, repairs and maintains public swimming pools, water systems, filter systems, pumps, and playground equipment.</li><li>Maintain the pool and all water features using proper chemicals and cleaners and maintains the pH and Chlorine values for good water quality.</li><li>Repairs and maintains electrical and mechanical equipment such as pumps, filters</li><li>Maintains manual or automated records of all activities and prepares daily / weekly / monthly reports.</li><li>Operates and inspects tools and equipment and makes minor adjustments and repairs.</li><li>Follow all safety and security policies and procedures to ensure a clean, safe, and secure environment.</li><li>Maintain cleanliness and organization of the work area at all times</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school education or equivalent experience</p><p>Experience required by position is from 1 to 2 years of employment in the related position with Four Seasons or other organization.</p><p>Requires a working technical knowledge of general building maintenance.</p>

<p><font dir="auto" ><font dir="auto" >Job Description: As part of our business development, we are looking for a Bilingual French/English Recruitment Assistant to join the Recruitment team. Your main responsibilities will include: Attracting and providing suitable candidates to meet the company's needs, ensuring a level of quality and volume that meets expectations; actively monitoring the job market and developing recruitment sources; and contributing to the development of relationships with schools and employment partners. Your activities will include: Actively identifying and approaching candidates through various sourcing and headhunting techniques; managing the processing and tracking of applications in recruitment tools; conducting initial telephone interviews; monitoring market practices, recruitment channels, and new partnerships; and participating in recruitment activities and events organized by employment partners and schools. Represent the company to partner schools in the context of recruitment and employer branding actions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >We are looking for a candidate with the following skills and qualifications: Minimum of two years of post-secondary education (Bac+2). Excellent command of French and English, particularly spoken. Significant experience of at least one year as a Recruitment Officer within a service company. Strong team spirit and ease in collaborating with various stakeholders. Organizational skills, rigor, and attention to detail. Good analytical and summarization skills. Responsiveness, perseverance, and results-oriented. Autonomy in managing activities and the ability to prioritize multiple tasks simultaneously.</font></font></p>

<br><strong>Context &amp; Environment</strong> <div> <div> <p><font dir="auto" ><font dir="auto" >- Ensure the protection of people, property and information on the site, by ensuring the application of the Total Group's safety and security procedures. Prevent risks, detect anomalies and intervene in accordance with established protocols in the event of an incident or emergency.</font></font></p> <p><font dir="auto" ><font dir="auto" >- Verification of the fixing and conformity of the seals to the loading/sealing slip before the departure of the tanker trucks</font></font></p> <p><font dir="auto" ><font dir="auto" >- Activate the rainwater drainage pumps</font></font></p> <p> <br> </p> </div> </div> <div> <div> <div> <strong>Activities</strong> </div> </div> <div> <div> <p><font dir="auto" ><font dir="auto" >Access Monitoring and Control:</font></font></p> <p><font dir="auto" ><font dir="auto" >Control access (people, vehicles, goods) according to current procedures (identification, visitor registration). Conduct regular surveillance patrols on the site (internal and external) to detect any anomaly, intrusion, break-in, or suspicious situation.</font></font></p> <p><font dir="auto" ><font dir="auto" >Monitor security systems (video surveillance, alarms, etc.) and react to triggers.</font></font></p> <p><font dir="auto" ><font dir="auto" >Risk Prevention and Detection:</font></font></p> <p><font dir="auto" ><font dir="auto" >Identify and report any abnormal behavior or situation that could constitute a threat (theft, vandalism, malicious acts, industrial espionage, etc.). Participate in the prevention of fires and other major risks (checking safety equipment, reporting anomalies).</font></font></p> <p><font dir="auto" ><font dir="auto" >Incident and Emergency Management:</font></font></p> <p><font dir="auto" ><font dir="auto" >Respond quickly and appropriately to any incident (fire, accident, intrusion, assault, theft, etc.). Follow emergency alert and emergency call procedures (internal and external) in case of an emergency, providing accurate and complete information. Implement protective measures for people and property before the arrival of specialized emergency services.</font></font></p> <p><font dir="auto" ><font dir="auto" >evacuate or guide people to safety according to emergency plans.</font></font></p> <p><font dir="auto" ><font dir="auto" >Report any incident immediately to the hierarchy.</font></font></p> <p>Reporting et Communication :</p> <p><font dir="auto" ><font dir="auto" >Write event reports, daily logs and incident reports. Transmit relevant information to the EVT department and the security manager.</font></font></p> <p><font dir="auto" ><font dir="auto" >Application of Procedures and Regulations:</font></font></p> <p><font dir="auto" ><font dir="auto" >Strictly adhere to the safety instructions, procedures and directives of the Total Group.</font></font></p> <p><font dir="auto" ><font dir="auto" >To know and apply the legislation in force relating to guarding and private security.</font></font></p> <p><font dir="auto" ><font dir="auto" >Participate in safety training and exercises.</font></font></p> <p> <br> </p> </div> </div> </div> <div> <div> <div> <strong>Candidate Profile</strong> </div> </div> <div> <div> <p><font dir="auto" ><font dir="auto" >Have at least a secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</font></font></p> <p><font dir="auto" ><font dir="auto" >A recognized diploma or certification in security professions is desirable.</font></font></p> <p><font dir="auto" ><font dir="auto" >Experience in a similar role is highly desirable, ideally in an oil or sensitive sector environment or activity.</font></font></p> <p><font dir="auto" ><font dir="auto" >Knowledge of safety and security regulations.</font></font></p> <p><font dir="auto" ><font dir="auto" >Valid driver's license.</font></font></p> <p><br></p></div></div></div><div><div><div> </div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>• Apply depot management systems (MAESTRO / MAESTRO LOG).<br>• Inform management of any anomaly, accident, incident, material damage to the facilities, or near-miss, regardless of its nature.<br>• Participate in safety meetings.<br>• Ensure that critical equipment and safety barriers are identified, inspected, and tested according to the defined maintenance plan.<br>• Report BSC failures, ensure their validation, and implement the resulting compensatory measures.<br>• At the start of the day, open the valves of tanks in service and loading stations, power up the loading pumps, and record meter readings.<br>• Fill out the depot opening/closing log and the shift handover log.<br>• At the end of the day, close the valves of loading stations and tanks, power down the loading pumps, and record meter readings.<br>• Gauge tanks in service.<br>• Inspect fuel trucks, check their emptiness, and ensure delivery drivers wear PPE.<br>• Oversee loading operations, check the validity and proper execution of customer loading orders.<br>• Verify the conformity of loaded quantities and qualities with loading plans and issued invoices.<br>• Continuously monitor the site's safety level and take all necessary measures in case of emergency and imminent risk to people, property, or the environment.<br>• Report anomalies and suggest best practices through the progress card process and the malfunction log.<br>• Support, in accordance with the operating procedures defined with management, contractors during work carried out on the premises (site supervision).<br>• Conduct and monitor general inspections planned on the site.<br>• Perform controls as specified in procedures and instructions according to defined rules.<br>• Participate in depot maintenance, equipment and system operability and functioning checks, as well as fire drills.<br>• Participate in the implementation of the Emergency Response Plan (POI).<br>• Carry out general maintenance work (scraping, painting, cleaning, weeding, etc.).<br>• Fill out maintenance documents (work orders, checklists, etc.).<br>• Monitor and control the receipt and dispatch of petroleum products by all available means.<br>• Ensure, in accordance with procedures, the bunkering of ships, deliveries of White Spirit, and the recovery of mixtures throughout Tunisia.<br>• Gauge physical stocks in tanks (work at height requires physical fitness).<br>• Purge Jet A1 fixed installations (tanks and filters).</p><br><br> <br> Required profile : <p>• Minimum secondary education level: 4th year of secondary school or equivalent (CAP/BTP/BTS...).<br>• Experience in a similar role is highly desirable, ideally in the oil or sensitive sector industry.<br>• Ability to work days, nights, weekends, and holidays.<br>• Good understanding of industrial technical basics (mechanics, processes, instrumentation).<br>• Ability to understand and apply operating and safety procedures.<br>• Aptitude to control and monitor facilities (equipment, valves, pumps...).<br>• Knowledge of basic maintenance principles.<br>• Ability to detect and report anomalies.<br>• Proficiency in simple checks (readings, checklists...).<br>• Strong adherence to HSE rules.<br>• Good learning and field adaptation skills.<br>• Keen sense of observation and analysis.<br>• Responsiveness and composure in crisis situations.<br>• Rigor, discipline, and respect for procedures.<br>• Service-oriented, discretion, honesty, and integrity.<br>• Good communication and teamwork skills.<br>• Ability to work days, nights, weekends, and holidays.</p><br><br> <br><br> </div>

<p>HSEQ: Report potential malfunctions and propose improvements Participate in the execution of planned general inspections Ensure their role assigned in the POI during a crisis situation or an exercise. Participate in health/safety/quality and environment talks Participate in the analysis of tasks and incidents/accidents Respect TotalEnergies rules including the 12 golden rules</p><p>Technical Integrity: Ensure the integrity of critical safety barriers (BSC) Ensure the reporting of BSC failures and the implementation of compensatory measures arising from them.</p><p>Production: Apply work instructions and guidelines provided by management. Manage material inputs and outputs from their workstation Operate the machine and follow the smooth running of production while respecting safety, quality and productivity rules intervene, in case of jamming, on the filling line upstream and downstream of their workstation Check and control the quality of bottles at the output of the machine Alert the maintenance team in case of machine failure and assist them if necessary. Fill in production and quality documents Maintain and clean their workstation. Perform various tasks related to cleaning, and tidying within the center.</p><p><strong>Desired Candidate Profile</strong></p><p>CAP / BTP (in electromechanics, electrical, mechanical...) or secondary school level of study</p><p>Mastery and understanding of the French language</p><p>Basic knowledge of chemical risks, fire fighting, first aid</p><p>Professional experience desired in a filling center, assembly line work, semi-automatic machine operation or forklift driving</p><p>Increased sense of safety, good visual acuity, curiosity and sense of responsibility, proactivity and rigor.</p>

<p>Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room.</p><p>What you will do</p><ul><li>Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.</li><li>Assist guest to their appointments as they relate to the Spa services</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school education or equivalent experience</p><p>6 months in hospitality industry work and or fitness, health club related work</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Solution Representative - French/English<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p><span>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more </span><span>http://www.hp.com</span>/</p><br><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>•<span>Typically has 2-3 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.</span><br>•Fluency in French and in English.</p><br><br><br><p><span><b>Knowledge &amp; Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</span></p><br><br><p><span>• Print devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• ServiceNow<br>• Technical Support</span></p><br><br><p><br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Italian Technical Mentor<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance.<br> <br> <b>Responsibilities</b><br> • Addresses complex customer issues independently, ensuring adherence to established protocols.<br> • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support.<br> • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively.<br> • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.<br> • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.<br> • Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.<br> • Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.<br> <br> <b>Education &amp; Experience Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 2+ years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support</p><br><br><p> • Printing knwoledge<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Microsoft Office 365<br> • Microsoft Windows 11<br> • Operating Systems<br> • Peripheral Devices<br> • ServiceNow<br> • Technical Support<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication</p><br><br><p> • Fluent in Italian with good English<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts multiple departments and leads large, cross-division functional teams or projects.<br> <br> <b>Complexity</b><br> • Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> French Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Commercial Printing teams.</p><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically, has more than 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge &amp; Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Pring devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br>No<p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> French Technical Support Representative<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br> <br> <b>Responsibilities</b><br> • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br> • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br> • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br> • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br> • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br> • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br> <br> <b><b>Education &amp; Experience</b> Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br> <br> <b>Complexity</b><br> • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CCC MPS VAS Technical Solutions Representative - Italian speaker<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance.<br> <br> <b>Responsibilities</b><br> • Addresses complex customer issues independently, ensuring adherence to established protocols.<br> • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support.<br> • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively.<br> • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes.<br> • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process improvement.<br> • Proactively monitors and troubleshoots complex problems, collaborating with exempt-level employees to develop recommendations.<br> • Analyzes tasks, collaborates with internal partners, and provides mentoring and guidance to lower-level roles, aiming to enhance organizational performance.<br> <br> <b>Education &amp; Experience Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 8+ years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Fluent in Italian</p><br><br><p> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts multiple departments and leads large, cross-division functional teams or projects.<br> <br> <b>Complexity</b><br> • Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Graduate Technical Support Representative<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br> • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br> <br> <b>Responsibilities</b><br> • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br> • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br> • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br> • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br> • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br> • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br> • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br> • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br> • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br> • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br> <br> <b><b>Education &amp; Experience</b> Recommended</b><br> • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br> • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br> <br> <b>Preferred Certifications</b><br> NA<br> <br> <b>Knowledge &amp; Skills</b><br> • Active Directory<br> • Agile Methodology<br> • Automation<br> • Computer Hardware<br> • Computer Science<br> • Desktop Support<br> • Help Desk Support<br> • Information Technology Infrastructure Library<br> • Issue Tracking<br> • IT Service Management<br> • Linux<br> • Microsoft Azure<br> • Microsoft Office 365<br> • Microsoft Windows 10<br> • Operating Systems<br> • Peripheral Devices<br> • Scripting<br> • ServiceNow<br> • Technical Support<br> • Windows Servers<br> <br> <b>Cross-Org Skills</b><br> • Effective Communication<br> • Results Orientation<br> • Learning Agility<br> • Digital Fluency<br> • Customer Centricity<br> <br> <b>Impact &amp; Scope</b><br> • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br> <br> <b>Complexity</b><br> • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br> <br> <b>Disclaimer</b><br> • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. <br> <br> </p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Graduate Technical Support Representative German/English<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b>Education &amp; Experience Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 0-2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge &amp; Skills</b><br>• Active Directory<br>• Agile Methodology<br>• Automation<br>• Computer Hardware</p><br><br><p>• Printer knowledge<br>• Computer Science<br>• Desktop Support<br>• Help Desk Support<br>• Issue Tracking<br>• IT Service Management<br>• Microsoft Office 365<br>• Microsoft Windows 10/11<br>• Operating Systems<br>• Peripheral Devices<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication</p><br><br><p>• Fluent in German/English</p><br><br><p>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Graduate Technical Support Representative English/French<br><p><b>Description -</b></p><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b>Education &amp; Experience Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 0-2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge &amp; Skills</b><br>• Active Directory<br>• Agile Methodology<br>• Automation<br>• Computer Hardware</p><br><br><p>• Printer knowledge<br>• Computer Science<br>• Desktop Support<br>• Help Desk Support<br>• Issue Tracking<br>• IT Service Management<br>• Microsoft Office 365<br>• Microsoft Windows 10/11<br>• Operating Systems<br>• Peripheral Devices<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication</p><br><br><p>• English/Arabic or French/English</p><br><br><p>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room.</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room.</p><br><br></li><li><p>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.</p><br><br></li><li><p>Assist guest to their appointments as they relate to the Spa services</p><br><br></li><li><p>Work harmoniously and professionally with co-workers and supervisors.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>High school education or equivalent experience</p><br><br></li><li><p>6 months in hospitality industry work and or fitness, health club related work</p><br><br></li></ul><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>Eight hour shift; scheduled days and times may vary based on need.</p><br><br></li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><span>Service and maintain swimming pools, fountains and spa and make sure that the water is clean and safe for guests at designated hours.</span><p><b>What you will do</b></p><br><br><ul><li>Diagnoses, repairs and maintains public swimming pools, water systems, filter systems, pumps, and playground equipment.</li><li>Maintain the pool and all water features using proper chemicals and cleaners and maintains the pH and Chlorine values for good water quality.</li><li>Repairs and maintains electrical and mechanical equipment such as pumps, filters…</li><li>Maintains manual or automated records of all activities and prepares daily / weekly / monthly reports.</li><li>Operates and inspects tools and equipment and makes minor adjustments and repairs.</li><li>Follow all safety and security policies and procedures to ensure a clean, safe, and secure environment.</li><li>Maintain cleanliness and organization of the work area at all times</li></ul><p><b>What you bring</b></p><br><br><ul><li>High school education or equivalent experience</li><li>Experience required by position is from 1 to 2 years of employment in the related position with Four Seasons or other organization.</li><li>Requires a working technical knowledge of general building maintenance.</li></ul><b>What we offer:&nbsp;</b><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>&nbsp;Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li>Full time</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Italian Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Printing Commercial teams.</p><br><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge &amp; Skills</b></p><br><br><p>• Fluent in Italian with good English</p><br><br><p>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Printing knowledge<br>• Desktop Support<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br>• Windows Servers<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<p><br></p><p>Activities</p><ul><li>Provide telephone and in-person reception for customers at the company's headquarters.</li><li>Contact customers to organize the delivery of their new TotalEnergies Fleet Card and ensure follow-up of distribution appointments.</li><li>Respond to customer inquiries regarding cards.</li><li>Support customers in the migration project to the new TotalEnergies Fleet Card and answer their questions.</li><li>Ensure rapid and efficient processing of requests received through various contact channels.</li><li>Ensure administrative follow-up of requests and updating of customer files.</li><li>Contribute to customer satisfaction and loyalty by providing responses adapted to their needs.</li><li>Contribute to the establishment, update, and monitoring of the dashboard for the migration project to the new TotalEnergies Fleet Card.</li><li>Depending on the department's activity, the position holder may also handle customer requests concerning the various activities of TotalEnergies Marketing Tunisie.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b><font dir="auto" ><font dir="auto" >A two- or three-year post- secondary degree</font></font></b><font dir="auto" ><font dir="auto" > in business, management, customer relations, or a related field is required. Prior experience in customer relations, customer service, or reception is preferred. Excellent oral and written communication skills are essential. A strong customer service orientation, active listening skills, and a solution-oriented approach are required. Proficiency in office software and Power BI experience are desirable. The ability to track key performance indicators and generate reports is also required. Rigor, organization, responsiveness, and a team-oriented approach are essential.</font></font></p>