وظائف ديلفرى ( طيارين ) في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Sales Executive (H/F)<br>Passionné(e) et motivé(e), vous offrez une expérience mémorable aux clients qui séjournent dans votre établissement. Vous êtes professionnel et connaissez bien votre établissement, vous créez un lien solide avec vos clients.<br>Ce que l'établissement vous offre :<br>En quelques mots, mettez en valeur les bénéfices et les avantages à travailler dans votre établissement<br>Carte collaborateurs offrant des taux réduits chez Accor<br>Plan de formations délivrées dans nos Académies<br>L’opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde<br>La capacité à faire la différence à travers nos activités Ethiques &amp; Responsabilité Sociale des Entreprises, comme Planet 21<br>Votre rôle :<br>Coopérer avec les professionnels du tourisme pour atteindre les objectifs commerciaux<br>Assurer la négociation et la vente de contrats<br>Participer aux événements promotionnels (salons, conventions, etc.)<br>Gérer l'activité commerciale dans son ensemble (budgets, relations, etc.)</p><br><br>Qualifications<br><br><p>Votre expérience et vos compétences incluent :<br>Une expérience significative dans le commercial est un plus<br>Capacité à analyser le besoin du client, à garder une posture professionnelle en toutes circonstances<br>Responsable et fiable<br>Excellentes compétences en communication orale et rédactionnelle requises<br>Bonne communication interpersonnelle et capacité à gérer les conflits</p><br><br>Informations supplémentaires<br><br><p>Votre équipe et votre environnement de travail :<br>En quelques mots, présentez l’équipe, l’établissement ou l’environnement de travail qui reflète la culture de l'équipe<br>Note : Vous pouvez inclure ici les spécificités locales ou les critères légaux, tels que le permis de travail.<br>Notre Engagement Diversité &amp; Inclusion :<br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness. What You Will Do Develop assigned markets and grow revenue across leisure, corporate, and group segments Proactively identify and secure new business opportunities through strategic sales activities Build and maintain strong, long-term relationships with clients and partners Manage and grow existing accounts to maximize revenue and market share Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement Conduct client meetings, site inspections. Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals Analyze market trends, competitor activities, and provide insights to support strategy Maintain accurate data and account management within CRM systems (e.g., Salesforce) Collaborate with internal teams to ensure seamless service delivery and guest satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of experience in luxury hotel sales or a related commercial role Proven track record in achieving revenue targets and developing business Strong negotiation, presentation, and relationship-building skills Strategic, analytical, and results-driven mindset Excellent communication skills in English (additional languages are an advantage) Good understanding of local market trends and competitor landscape Proficiency in Microsoft Office and CRM systems. Strong organizational skills and ability to manage multiple priorities</p><p></p></section>