وظائف طبيب جلدية في تونس

<p>Assists in developing country and internal laboratory work instructions. Registers new equipment. Monitors calibration frequencies. Periodically checks the equipment condition. Executes calibration internally and coordinates with external service providers. Executes maintenance needs for the lab equipment internally or by using external service provider or equipment supplier. Supports Laboratory related reporting. Ensures compliance to lab KPIs. Verifies calibration documents provided by external company and check them for approval and requalification. Performs laboratory tests. Evaluates results according to customer specifications and LEONI standards. Informs superiors and relevant teams (quality and production) in case of negative results. Evaluates requalification tests of production equipment. Optimizes all the calibration activities to lowest possible costs. Identifies possible affected material in case of defect Measuring or Test-Equipment.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level: University Degree in Scientific field</p><p>Language: Fluent English</p><p>Communication</p><p>Social &amp; intercultural sensitivity</p><p>Change management</p><p>Target &amp; result orientation</p><p>Motivation &amp; resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwor</p>

<p>Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's or Master's degree (Bac+3 to Bac+5) in Finance or a related field. Acceptable level of English (B1+). Ability to interpret numerical and financial data. Strong analytical and organizational skills, with attention to detail. Ability to identify discrepancies and variances. Capability to propose corrective actions and improvements. Strong organizational skills and ability to prioritize tasks effectively. Discretion and commitment to confidentiality. Ability to work independently and perform under pressure. Proficiency in Microsoft Excel.</p>

<p>Defines/generates/adjusts the RfQ and Detailed Production Concept to LOS until the end of the Project (GW10 - GW70) - Ensures an interface with the Production Calculation team during the RfQ-Phase to align the Production related inputs (e.g. Capex, Efficiency E3 and Ramp up costs, etc.) to the Business Plan (BP) - Consults the capacity planning expert regarding the latest available equipment to have the best optimized Capex planning - Co-ordinates and plans the Release of the RfQ and Detailed Production Concept - Initiates and drives a request for a deviation to LOS that is planned in the Production Concept - Updates and releases again the Detailed Production Concept when the concept is changed or when a Project is re-initiated - On request, optimizes and maintains the Detailed production concept after project implementation for model year or volume changes - Highlights to the Product Line Management team any requirement or process not covered within the existing LOS and where a new standard or a change to an existing standard is required - Attends the regular Launch team meetings and delivers on assigned open items in the Work Packages - Sets and supports the equipment installation plan during the project implementation phase and ensure no unplanned deviation to LOS related to the Production concept - Supports the central team in defining the new/update to the standard</p><p><strong>Desired Candidate Profile</strong></p><p>University degree Field of Study: Technical/Scientific Experience: 2 year of experience are appreciated Language : French &amp; English IT: Microsoft Office Social competences: Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork Pofessional Skills: Capacity Management / Harness manufacturing / Production concept development / Manufacturing Processes / Production Engineering / Manufacturing Concepts / Project Tracking and Reporting / Project Planning / Project Management Methodology</p>

<p>JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people s health. We re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works at Tunusia location in the Established Pharmaceuticals Division that we are committed to bringing the benefits of our trusted medicines to more people in the world s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory. What You'll Do The Affiliate Safety Representative (ASR) in French Africa Cluster (FAC) and ASR back-up during absence of the main ASR in English Africa Cluster (EAC) Affiliate ensures that all activities related to pharmacovigilance (PV) for both Abbott EPD investigational and registered medicinal products are performed at Affiliate level in accordance with internal Abbott policies and procedures as well as with local regulatory requirements. The ASR further is the primary pharmacovigilance interface of Abbott EPD with local health authorities and represents pharmacovigilance internally within the Affiliate organization. Core Job Responsibilities: Acts as a local QPPV on a 24/7/365 basis in FAC Affiliate. Maintenance of the Affiliate PV System Country Chapter and additional local PV procedures, forms, and templates PV business continuity planning and notification of any business interruptions that pose a threat locally or globally to pharmacovigilance processes or endanger regulatory compliance Receipt, recording, and reconciliation of safety information Safety surveillance including literature and health authority website screening and preparation of local periodic safety reports and Risk Management Plans Regulatory submission of safety information Basic PV training of local EPD staff PV record retention and archiving Implementation of out-of-office coverage for receiving and recording safety-relevant information Maintenance of local PV product list Ensure PV matters in local interventional studies and local non-interventional organized data collection schemes Negotiation and implementation of local commercial pharmacovigilance agreements and local pharmacovigilance service agreements Due Diligence for product acquisition or in-licensing negotiated by an Affiliate organization Provision of local PV Compliance metrics and management of non-compliances Coordination/management of PV audits and inspections at the Affiliate leve Ensure vigilance compliant to local legislation for Abbott EPD products beyond medicinal products such as medical devices and food supplements The role takes responsibility for implementation and maintenance of a functional and compliant local PV system: Implementation of local legislative and Abbott internal requirements in FAC Affiliates Local PV interface to Health Authorities PV point of contact for Affiliate non-PV functions and GPV headquarter Works in collaboration with local non-PV stakeholders to maintain a timely and complete exchange of PV-relevant information Supports the Manager PV Regional or GPV headquarter for specific global projects, as assigned Deputizes for Manager PV Regional during absence In additional as an ASR BU role takes responsibility for maintaining a functional and compliant PV system in EAC Affiliate.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Ideally graduate with a Life Sciences or Pharmacy degree or equivalent qualification PV experience in pharmaceutical company is preferred Understanding of local PV regulation Ability to give attention to the detail Computer literacy (Windows, MS Office) Good English language skills Good communication skills with internal and external stakeholders</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>This is a field based / remote position. Candidates must reside in Little Rock, Arkansas or Dallas, Texas area and be willing to travel.&nbsp;</strong></p><br><p>Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for our patients and leveraging new advanced capabilities to drive industry leading performance.<br>Partners with the investigator and site staff for meaningful and effective engagements positioning AbbVie as the choice in clinical trials.<br>Focus on site clinical research that ensures appropriate conduct of the trial while driving improvement in data integrity, compliance, overall study performance and customer experience.</p><br><p><strong>Responsibilities:&nbsp;</strong></p><br><ul><li>Considered as the primary point of contact for the investigative site, provides contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.</li><li>Aligns, trains and motivates the site staff and principal investigator under supervision on the goals of the clinical trial program, protocol, and patient treatment principles for the trial ensuring a trusted partnership.</li><li>Conducts site evaluation, site training, routine, and site closure monitoring activities under supervision, in compliance to the protocol and monitoring plans and accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to quality standards in conducting clinical research, ensuring safety and protection of study subjects.</li><li>Customize site engagement strategy for assigned study (ies) under supervision. Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.</li><li>Fundamental level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities. Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.<br>Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance.</li><li>Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues. Ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution.</li><li>Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach.</li><li>Identifies, evaluates and recommends new/potential investigators/sites under supervision and support from more experienced CRAs.</li><li>Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel.</li><li>Ensures audit and regulatory inspection readiness at assigned clinical site at all times.<br>Manages investigator payments as per executed contract obligations, as applicable.</li></ul><br>Qualifications<br><br><ul><li>Education: Bachelor’s degree or equivalent degree; health related preferred (e.g. Medical, Scientific, Nursing, Pharmacy).</li><li>Clinically related experience, preferably in clinical research coordinating or data management.</li><li>Knowledge of appropriate therapeutic area indications is preferred with the ability to understand and apply scientific concepts as they relate to the conduct of clinical trials.</li><li>Knowledge on existing and emerging local regulatory and legal requirements, ICH/GCP Guidelines and applicable policies.</li><li>Able to work collaboratively and cross functionally to develop and sustain working relationships.<br>Demonstrate planning and organizational skills and the ability to work effectively and efficiently in a dynamic environment with competing projects and deadlines</li><li>Ability to leverage technology, tools and resources to provide customer centric support based on the health of the site. Ability to use functional expertise with appropriate guidance, leverage critical thinking skills and apply good judgement to address clinical site issues.</li><li>Interpersonal skills with strong written, verbal, active listening and presentation skills, with ability to establish and leverage site relationships and trusted partnerships through engagement, motivation, and training.</li><li>Acts with integrity in accordance with AbbVie code of business conduct and leadership values. Self-motivated individual focused on delivering timely and quality outcomes in a fast-paced environment.</li></ul><p>This role will cover territory in&nbsp;Little Rock, Arkansas/ Memphis, Tennessee/ Shreveport, Louisiana.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,&nbsp;and&nbsp;we&nbsp;may ultimately&nbsp;pay more or less than the posted range. This range may be modified in the&nbsp;future. ​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide L1 customer support through chat, email, and social media; Assist customers with product-related questions and “how-to” requests; Handle payout and transaction status inquiries; Provide guidance on subscription-related questions; Identify and escalate recurring or more complex technical issues to the appropriate team; Use the knowledge base to troubleshoot and resolve common customer issues.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Technical background.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM GMT+1; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Consultant(e) Solutions Junior - Projets &amp; Relation Client TBML <p>Le/la Consultant(e) Solutions Junior intervient à l'interface entre nos clients internationaux et nos équipes Produit, R&amp;D, QA et techniques. Il/elle participe au cadrage des projets TBML, à la formalisation des besoins, au suivi de leur réalisation et à l'accompagnement des utilisateurs. Le poste combine compréhension fonctionnelle, gestion de projet et relation client, en français comme en anglais.</p><br> <p><strong><br>À propos de Vneuron et de Reis RCS</strong></p><br> <p><strong>Vneuron</strong> est une entreprise RegTech de premier plan, spécialisée dans la transformation de la conformité en matière de lutte contre la criminalité financière. Sa solution avancée, <strong>Reis RCS</strong>, optimise la gestion des risques, le filtrage AML et sanctions, et assure la conformité grâce à une supervision en temps réel, une détection des risques par IA et une gestion intégrée des dossiers.</p><br> <p>En 2025, Vneuron a été reconnue parmi les <strong>Top Innovators du FinCrimeTech50</strong>, a remporté le prix de la <strong>Meilleure solution de Compliance as a Service</strong> aux <strong>RegTech Insight Awards Europe</strong>, et figure dans l'<strong>AIFinTech100 2025</strong>. Elle est également distinguée pour la quatrième année consécutive dans le <strong>RegTech100</strong>.</p><br> <p>Chez Vneuron, nous construisons l'avenir de la conformité financière.</p><br> <p><strong>Notre culture et nos valeurs</strong></p><br> <p>Chez Vneuron, le développement de notre équipe est au cœur de nos priorités. Nous offrons un <strong>environnement de travail agréable et confortable</strong>, au sein d'une organisation <strong>collaborative</strong> et à structure <strong>plate</strong>, avec un management accessible et impliqué.</p><br> <p>Nous sommes portés par une équipe <strong>jeune</strong>, passionnée et engagée, où règnent le respect et l'esprit de partage. Vous évoluerez aux côtés d'<strong>experts chevronnés</strong> qui vous accompagneront dans le développement de votre carrière, tant sur le plan technique que personnel.</p><br> <p>Notre ambition est de diffuser nos technologies innovantes à l'échelle mondiale pour contribuer à un impact positif durable.</p><br> <p>Parce que nous croyons que chaque personne est unique et précieuse, nous valorisons l'<strong>écoute active de vos idées et propositions</strong>. Vous jouerez un rôle essentiel dans la réalisation de nos prochaines étapes stratégiques.</p><br> <p><strong><br>Missions principales</strong></p><br> <p><em>Compréhension et spécification des besoins</em></p><br> <ul><li>Participer aux ateliers de cadrage avec les clients afin de comprendre leurs processus, leurs données et leurs attentes</li><li>Recueillir, analyser et reformuler les besoins fonctionnels et techniques</li><li>Rédiger des spécifications fonctionnelles claires et structurées</li><li><p>Décrire les règles métier, scénarios de détection, écrans, workflows, rapports et besoins d'intégration</p><br></li><li>Préparer des user stories, critères d'acceptation, jeux de données et cas de test</li><li><span>Identifier les éventuelles ambiguïtés, incohérences ou dépendances dans les demandes exprimées</span></li><li>Faire le lien entre les besoins du client et les fonctionnalités disponibles dans la solution TBML</li><li>Proposer, lorsque cela est pertinent, des solutions basées sur les fonctionnalités existantes plutôt que des développements spécifiques</li></ul> <p><em>Gestion et suivi des projets</em></p><br> <ul><li>Participer à la préparation des plannings, jalons et priorités du projet</li><li><p>Organiser et suivre les différentes actions nécessaires à la mise en œuvre de la solution</p><br></li><li>Coordonner les échanges entre les clients et les équipes internes</li><li>Suivre l'avancement des configurations, intégrations, développements, tests et déploiements</li><li>Identifier les risques, dépendances et points bloquants, puis assurer leur suivi jusqu'à résolution</li><li>Préparer les réunions de projet, rédiger les comptes rendus et suivre les plans d'action</li><li>Maintenir une visibilité claire sur les décisions prises, les responsabilités et les prochaines étapes</li><li>Participer aux phases de recette, de mise en production et de démarrage de la solution</li></ul> <p><em>Relation et accompagnement client</em></p><br> <ul><li>Être un point de contact régulier pour le client tout au long du projet<br>Animer ou participer aux ateliers, réunions de suivi, démonstrations et sessions de recette</li><li>Communiquer clairement sur l'avancement, les décisions, les difficultés et les prochaines étapes</li><li>Savoir expliquer simplement des sujets fonctionnels ou techniques à des interlocuteurs variés</li><li>Accompagner les utilisateurs dans la prise en main de la solution TBML</li><li>Participer à la préparation des supports de formation et à l'animation des sessions</li><li>Recueillir les retours des utilisateurs et les transmettre de manière structurée aux équipes Produit et R&amp;D</li><li>Contribuer à construire une relation de confiance durable avec les clients</li></ul> <p><strong>Profil &amp; compétences</strong></p><br> <ul><li>Diplôme d'ingénieur, master en systèmes d'information, informatique, finance, gestion de projet ou domaine équivalent</li><li>Première expérience, stage ou projet significatif en business analysis, gestion de projet, consulting, intégration ou mise en œuvre d'une solution logicielle</li><li>Capacité à comprendre des processus métier complexes et à les traduire en exigences claires</li><li>Excellentes capacités de rédaction, de synthèse et d'organisation</li><li><p>Intérêt pour les produits logiciels, les données et les problématiques de conformité</p><br></li><li>Aisance avec les outils de gestion de projet, de documentation et de suivi des demandes</li><li>Aisance avérée avec les outils d'IA générative et capacité à formuler des consignes précises pour obtenir un résultat directement exploitable</li><li>Esprit critique face aux productions de l'IA</li><li>Des connaissances en SQL, API, formats de données ou applications web sont appréciées</li><li>Très bon niveau de français et d'anglais, à l'écrit comme à l'oral</li><li>Aisance relationnelle et capacité à échanger directement avec des clients internationaux</li><li>Capacité à écouter, reformuler, poser les bonnes questions et gérer des attentes parfois contradictoires</li><li>Autonomie, rigueur, esprit d'analyse et sens des responsabilités</li><li><p>Capacité à gérer plusieurs sujets en parallèle et à s'adapter rapidement</p><br></li></ul> <p><strong><br>Ce que nous recherchons</strong></p><br> <p>Nous recherchons avant tout une personne <strong>polyvalente</strong>, capable de comprendre un besoin, de le formaliser clairement, de coordonner sa mise en œuvre et d'accompagner le client jusqu'à l'utilisation effective de la solution.</p><br> <p>Le poste nécessite un bon équilibre entre <strong>rigueur et relationnel</strong> : savoir structurer un projet et ses spécificités, tout en maintenant une communication claire, professionnelle et constructive avec les clients et les équipes internes.</p><br> <p>Une connaissance de l'<strong>AML</strong>, du <strong>Trade Finance</strong> ou du <strong>TBML</strong> est un plus, mais n'est pas obligatoire. Une formation fonctionnelle et technique à la solution sera assurée.</p><br> <p><strong><br>Avantages</strong></p><br> <ul><li>L'opportunité d'évoluer dans des environnements stimulants et de contribuer à un impact positif à l'échelle mondiale.</li><li>Perspectives de développement de carrière.</li><li>Avantages santé et bien-être pour vous et votre famille.</li><li>Un environnement de travail agréable et évolutif, favorisant l'épanouissement personnel et professionnel.</li><li>Des conditions optimales pour vous permettre de vous concentrer sur ce que vous aimez faire.</li><li>Une équipe soudée, fondée sur le respect, le partage et la passion du métier.</li><li>Une politique d'égalité des chances, sans distinction de genre, de religion ou de culture.</li></ul> <p><strong>Prochaine étape</strong></p><br> <p>Si vous avez l'ambition de dynamiser votre carrière à travers de nouveaux défis, tout en valorisant votre potentiel et votre soif permanente d'apprentissage, ce poste est fait pour vous.</p><br> <p><strong>Postulez dès maintenant</strong> et devenez le prochain <strong>Spark</strong> !</p><br> <p>Suivez-nous sur LinkedIn pour en savoir plus sur l'équipe Spark et nos solutions Spark.</p><br> <p>Nous serons ravis de vous rencontrer et de vous fournir davantage d'informations.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Inhouse Consultant – Order to Cash (F/M) in Mohamdia.</p><p><span>As Inhouse Consultant – you will be a key driver in designing, standardizing, and continuously improving our end-to-end process landscape. You will support internal stakeholders in analyzing and optimizing business processes, contribute to the strategic development of process excellence, and steer high-visibility programs that directly impact company performance. Based in Tunis, you will work closely with global BPM, IT, and Commercial teams to translate business requirements into scalable, system-enabled process solutions — with SAP S/4HANA at the core.</span></p><br><p><b>Grow with us - your responsabilities</b></p><br><ul><li><span>Own and continuously improve end-to-end Order-to-Cash processes, from opportunity management and quoting through order fulfillment, invoicing, and cash collection</span></li><li><span>Analyze customer-oriented business processes to identify levers for efficiency gains and value creation</span></li><li><span>Act as the functional bridge between business stakeholders and SAP S/4HANA — translating process requirements into system configurations and functional specifications</span></li><li><span>Drive process mining initiatives using tools such as Signavio to identify inefficiencies, bottlenecks, and automation opportunities across the O2C cycle</span></li><li><span>Plan, lead, and control projects within the scope of middle management, including coordination of work packages and functional leadership of project teams</span></li><li><span>Manage project workstreams independently: scope, timeline, stakeholder communication, risk management, and delivery — ensuring on-time, on-budget, and quality-compliant execution</span></li><li><span>Support the development and implementation of strategic process optimization roadmaps with clear target orientation</span></li><li><span>Coordinate and moderate workshops and methodological trainings; coach project partners on BPM standards and best practices</span></li><li><span>Collaborate with regional and global teams to ensure consistent process adoption and change management</span></li><li><span>Define and monitor O2C KPIs and dashboards, turning data insights into actionable process decisions</span></li><li><span>Establish and promote standards for excellent Business Process Management, fostering continuous improvement with a focus on impact and sustainability</span></li></ul><p><b><span>What will convince us - your profile</span></b></p><br><ul><li><span>Degree in Business Administration, Business Informatics, or Industrial Engineering</span></li><li><span>5+ years of experience in Business Process Management, Process Engineering, or a comparable role — ideally in a strategic or consulting environment — with a clear focus on Order-to-Cash or Lead-to-Cash</span></li><li><span>Deep functional knowledge of SAP S/4HANA in the O2C domain (SD module; ideally also exposure to FI/AR, MM, or CPQ)</span></li><li><span>Hands-on experience with process mining tools, preferably Signavio</span></li><li><span>Proven track record in leading cross-functional process improvement and transformation projects</span></li><li><span>Knowledge of process methodologies such as BPMN, Lean Management, or Six Sigma; project management certifications (PMP, PRINCE2) are an advantage</span></li><li><span>Strong analytical mindset with the ability to quickly grasp complex interdependencies and steer towards solutions</span></li><li><span>Confident communicator at all levels — from operational teams to senior management</span></li><li><span>Experience working in international, matrix organizations</span></li><li><span>Fluent in English; French or Arabic is a plus</span></li></ul><p><b>About Sartorius&nbsp;</b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.&nbsp;</p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application.&nbsp;<br>www.sartorius.com/careers</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context &amp; Team </b></p><br><p>You will join the  <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform.&nbsp;</p><br><p>Our mission is to:&nbsp;</p><br><ul><li>Ensure the smooth operation and evolution of the platform for <b>Back Office</b> <b>users (Collateral, Settlements, Regulatory Reports, Life Cycle,</b><b>…</b><b>)</b>&nbsp;</li></ul><ul><li>Provide expert support across <b>incident resolution, configuration, and implementation.</b>&nbsp;</li></ul><ul><li>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment.&nbsp;</li></ul><ul><li>Foster strong client relationships through <b>training, governance, and strategic advisory</b>.&nbsp;</li></ul><p>You’ll work with&nbsp;<b>a</b> <b>diverse and multicultural client base across Europe,</b>&nbsp;with opportunities for <b>travel and direct client engagement.</b>&nbsp;</p><br><p><b>Your missions </b></p><br><ul><li>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents.&nbsp;</li></ul><ul><li>Collaborate with internal product and development teams to deliver fixes and new features.&nbsp;</li></ul><ul><li>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation.&nbsp;</li></ul><ul><li>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement.&nbsp;</li></ul><ul><li>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies.&nbsp;</li></ul><ul><li>Embrace innovation and creativity to meet the evolving needs of capital markets.&nbsp;</li></ul><p><b>Your profile </b></p><br><ul><li>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</li><li>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</li><li>Excellent analytical abilities combined with a structured problem‑solving approach.</li><li>Client‑oriented mindset, with strong interpersonal and communication skills.</li><li>Ability to thrive in a collaborative, multicultural, and international environment.</li><li>Fluency in English and willingness to travel across Europe</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context &amp; Team </b></p><br><p>You will join the  <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform.&nbsp;</p><br><p>Our mission is to:&nbsp;</p><br><ul><li>Ensure the smooth operation and evolution of the platform for <b>Back Office</b> <b>users (Collateral, Settlements, Regulatory Reports, Life Cycle, </b><b>…</b><b>)</b>&nbsp;</li></ul><ul><li>Provide expert support across <b>incident resolution, configuration, and implementation.</b>&nbsp;</li></ul><ul><li>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment.&nbsp;</li></ul><ul><li>Foster strong client relationships through <b>training, governance, and strategic advisory</b>.&nbsp;</li></ul><p>You’ll work with&nbsp;<b>a</b> <b>diverse and multicultural client base across Europe,</b>&nbsp;with opportunities for <b>travel and direct client engagement.</b>&nbsp;</p><br><p><b>Your missions </b></p><br><ul><li>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents.&nbsp;</li></ul><ul><li>Collaborate with internal product and development teams to deliver fixes and new features.&nbsp;</li></ul><ul><li>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation.&nbsp;</li></ul><ul><li>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement.&nbsp;</li></ul><ul><li>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies.&nbsp;</li></ul><ul><li>Embrace innovation and creativity to meet the evolving needs of capital markets.&nbsp;</li></ul><p><b>Your profile </b></p><br><ul><li>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</li><li>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</li><li>Excellent analytical abilities combined with a structured problem‑solving approach.</li><li>Client‑oriented mindset, with strong interpersonal and communication skills.</li><li>Ability to thrive in a collaborative, multicultural, and international environment.</li><li>Fluency in English and willingness to travel across Europe</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<p><font dir="auto" ><font dir="auto" >VEO Worldwide Services is a B2B service provider that has been developing its activity in Eastern Europe for 19 years. We have an immense knowledge base, built during these 19 years of VEO's presence in Central and Eastern Europe. It is there to be used. You only need the will to achieve it. We cannot help you with this will, but for the rest, yes, we can do it! Are you a rigorous and communicative person, attentive to details? Do you enjoy working with numbers? We encourage you to apply. We are currently looking for a Controlling Specialist. Your main missions will be: You will monitor and report weekly/monthly on the activity and profitability of KPIs in your area of ​​responsibility. You will prepare a month-end analysis (compared to budget, previous year) and perform a detailed variance analysis on the reported financial information, researching and investigating any significant fluctuations. You will collaborate effectively with teams from different departments. You will actively participate in weekly/monthly business reviews with senior management and/or the committee you are responsible for, and you will support the strategic planning and decision-making process with significant information and analysis. You will support all planning activities (short-term monthly forecasts; annual bottom-up budget construction with operational teams (P&amp;L, headcount)). You may be involved in other activities (synergy valuation, business development projects, etc.), as decided by CDG management.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >A higher education degree in accounting, finance, business management or economics.</font></font></li><li><font dir="auto" ><font dir="auto" >Extensive experience in management control (minimum 5 years).</font></font></li><li><font dir="auto" ><font dir="auto" >A real affinity for information systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Very advanced Excel skills.</font></font></li><li><font dir="auto" ><font dir="auto" >French / English B2</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills, with the ability to make conclusive syntheses.</font></font></li><li><font dir="auto" ><font dir="auto" >Results-oriented and focused on the quality of service.</font></font></li><li><font dir="auto" ><font dir="auto" >Dynamic, agile with a proactive spirit and a positive attitude</font></font></li><li><font dir="auto" ><font dir="auto" >Communication and Perseverance</font></font></li><li><font dir="auto" ><font dir="auto" >Stress management</font></font></li><li><font dir="auto" ><font dir="auto" >Attention to detail</font></font></li><li><font dir="auto" ><font dir="auto" >Flexibility, Adaptability and autonomy</font></font></li><li><font dir="auto" ><font dir="auto" >Professional maturity</font></font></li><li><font dir="auto" ><font dir="auto" >Availability for national and international travel</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>