وظائف فني تعبئة و تغليف في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment - Ensures technical availability of production equipment - Makes improvement suggestions for the maintenance process and production equipment/facility equipment - Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions - Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment) - Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance - Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities - Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable) - Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).</p><p>Desired experience in an industrial environment (ideally in a production setting).</p><p>Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.</p><p>Analytical mindset, thoroughness, and ability to prioritize.</p><p>Team player with initiative and a proactive attitude.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.</p><br><p>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</p><br><br><br>Job Description<p>Under general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment<br></p><br><p>- Ensures technical availability of production equipment<br></p><br><p>- Makes improvement suggestions for the maintenance process and production equipment/facility equipment<br></p><br><p>- Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions<br></p><br><p>- Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment)<br></p><br><p>- Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance<br></p><br><p>- Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities<br></p><br><p>- Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions<br></p><br><p>- Ensures installation and movement of equipment and re-qualification of equipment and tools<br></p><br><p>- Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards)<br></p><br><p>- Ensures maintenance of firefighting and fire prevention equipment<br></p><br><p>- Ensures maintenance of security camera systems<br></p><br><p>- Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable)<br></p><br><p>- Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p><br><br><br>Qualifications and Experience<p>-Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).</p><br><p>-Desired experience in an industrial environment (ideally in a production setting).</p><br><p>-Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.</p><br><p>-Analytical mindset, thoroughness, and ability to prioritize.</p><br><p>-Team player with initiative and a proactive attitude.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D equivalent.</li><li>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: Driver s License</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Senior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft Skills : Excellent Time Management &amp; Productivity (N2 level) Strong Communication Skills (N2 level) Effective Cooperation &amp; Teamwork (N2 level) Solid Problem-Solving Skills (N2 level) Demonstrated Initiative (N3 level – ability to anticipate and act proactively)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Country</p><p>Tunisia</p><p>City</p><p><font dir="auto" ><font dir="auto" >SOUSSE</font></font></p><p>Workplace location</p><p><font dir="auto" ><font dir="auto" >SOUSSE-SIDI ABDELHAMID(TUN)</font></font></p><p>Domain</p><p>Operations</p><p>Type of contract</p><p>Regular position</p><p>Experience</p><p>Less than 3 years</p><p>Activities</p><p><font dir="auto" ><font dir="auto" >Profile :&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >Senior technician in mechanics or equivalent</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >Basic knowledge of CATIA or Solidworks design software</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >&nbsp;Main tasks:&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Conducting time studies, SMED, and 5S projects to reduce waste</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Monitoring of manufacturing tools&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Training of operators on good manufacturing methods</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Participate in the industrialization of new products</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Participate in the continuous improvement of the manufacturing process&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Creation and updating of manufacturing documents</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >&nbsp;Experience :&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >2 years of experience as a methods technician</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Senior technician in mechanics or equivalent. </font></font><br><font dir="auto" ><font dir="auto" >Basic knowledge of CATIA or Solidworks design software.</font></font></p></section>

<p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities. The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities. This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability. We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><p><strong>Desired Candidate Profile</strong></p><p>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.</p><p>We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities.<br>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.<br>This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability.</p>We are looking for a competent and motivated <b>Maintenance Technician</b> to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities.<p>The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency.</p><br><p>This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><br><br> </div>

<p><strong>Job Summary:</strong> CROWN Maghreb Can is seeking a highly motivated Production Technician to operate and maintain manufacturing equipment, ensuring efficient production and quality control of metal packaging products.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Operate and monitor various production machinery and equipment, including presses, forming machines, and conveyor systems, adhering to safety protocols and operating procedures.</li><li>Perform routine inspections, preventative maintenance, and minor repairs on production equipment to minimize downtime and ensure optimal performance.</li><li>Monitor product quality throughout the production process, conducting visual checks and using measuring tools to ensure compliance with specifications and standards.</li><li>Troubleshoot and resolve basic equipment malfunctions and production issues, escalating complex problems to senior technicians or supervisors.</li><li>Load and unload raw materials and finished products, ensuring accurate material handling and inventory management.</li><li>Complete production records, logs, and quality control documentation accurately and in a timely manner.</li><li>Maintain a clean and organized work environment, adhering to 6S principles and company safety regulations.</li><li>Collaborate effectively with team members and supervisors to achieve production targets and continuous improvement initiatives.</li><li>Adhere to all company policies, procedures, and safety guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Qualifications:</strong></p><ul><li>High School Diploma or equivalent; a technical diploma or certification in a related field (e.g., industrial mechanics, electrical technology) is a plus.</li><li>Strong mechanical aptitude and ability to operate and troubleshoot production machinery.</li><li>Basic understanding of electrical systems and control panels is an advantage.</li><li>Ability to read and interpret technical manuals, blueprints, and production specifications.</li><li>Good communication skills, both verbal and written, with the ability to follow instructions and communicate effectively with team members.</li><li>Strong attention to detail and a commitment to producing high-quality work.</li><li>Ability to work independently and as part of a team in a fast-paced manufacturing environment.</li><li>Flexibility to work various shifts, including nights, weekends, and holidays, as required.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the hierarchical responsibility of the UAP Maintenance Manager, the selected person will assume the following essential missions:</p><p>Implement preventive and corrective maintenance protocols on all assigned equipment to ensure optimal operational performance and system reliability.</p><p>Perform complete inspections and diagnostics of equipment to identify potential failures and implement corrective measures in a timely manner.</p><p>Keep the CMMS up to date regarding maintenance interventions, in accordance with established procedures and applicable standards.</p><p>Perform troubleshooting and technical analysis to resolve equipment malfunctions and minimize operational downtime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Recent graduate with a Higher Technician diploma in Electronics or Industrial Maintenance (Bac+3).</li><li>Eligible for the CIVP contract.</li><li>Basic knowledge of electronics and computer systems.</li><li>Rigor, reactivity, and team spirit.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You must have a solid understanding of the fundamentals of helpdesk and/or field support, as well as technical knowledge of the environment used (business applications, diagnostic tools, office suite). A bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">System and Network Support Technician. In 2006, when NOZ (the European leader in warehousing) began its expansion into Eastern Europe and Africa, Veo quickly fell in love with its vision and agile environment, always seeking to learn more about this extraordinary business of warehousing and responsible economics. Today, Veo Worldwide is a B2B service provider, based in Europe, with 19 years of experience. We are constantly looking for solutions to help business owners capitalize on their unsold inventory (end-of-line products, short-dated items, canceled orders) and become more efficient. Thanks to all this, Veo is consolidating its reputation based on commitment, transparency, solidarity, continuous improvement, and expertise. We wish to strengthen our Sousse team and recruit a System and Network Support Technician. Main responsibilities: Provide technical assistance and support to various IT users (hardware and software). Manage client workstations (PCs &amp; peripherals) and network equipment (printers, scanners, etc.). Provide first-level administration of Windows servers. Log incidents and their resolution in the support management application (GLPI). Resolve first-level hardware and software incidents. Coordinate the intervention of system and network administrators in case an incident cannot be resolved. Perform system administration checks on Windows servers to ensure application availability. Prepare for or diagnose client workstation (PC and peripheral) failures to maintain the IT infrastructure in operational condition. Manage the IT infrastructure (additions/exits) to maintain a consistent inventory. Provide regular reports to the Software and Hardware Manager. Work location: Tunis</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's/Master's degree; Excellent French/English proficiency; Good knowledge of Microsoft Office Suite; Rigorous profile, attention to detail; Planning and organizational skills; Analytical mindset; Comfortable working in a team; Time/stress management</font></font></p><p></p></section>

<p><span style="font-size: 11px;">Higher technician level or equivalent - Having a first experience of at least 2 years in management and leadership of production teams as a team leader - Having basic computer skills (Word, Excel, ERP) - Having practiced analysis and problem-solving tools - Organised, rigorous, serious - Having the ability to manage conflicts - Having the ability to manage and communicate - Having the ability to manage stress - Having a good level of cross-functional communication - Able to work in 3x8 shifts.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>Activities</b></span></div><div><span ><b>EXTERNAL RECRUITMENT</b></span></div><div><span ><b>Production Team Leaders</b></span></div><div><span ><br></span></div><div><span ><b><br></b></span></div><div><span ><b>Profile :</b></span></div><div><span >- Advanced technician level or equivalent</span></div><div><span ><br></span></div><div><span >- Having at least 2 years of experience in managing and leading production teams as a team leader</span></div><div><span ><br></span></div><div><span >- Possessing basic computer skills (Word, Excel, ERP, etc.)</span></div><div><span ><br></span></div><div><span >- Having practiced problem-solving and analysis tools</span></div><div><span ><br></span></div><div><span >Organized, rigorous, serious</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage conflicts</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage and communicate</span></div><div><span ><br></span></div><div><span >- Having the ability to manage stress</span></div><div><span ><br></span></div><div><span >- Possessing a good level of cross-functional communication</span></div><div><span ><br></span></div><div><span >- Able to work in 3x8 shifts.</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Missions :</b></span></div><div><br></div><div><span >Reporting to the workshop manager, you will be responsible for:</span></div><div><span >To identify and prevent any situation that poses a safety and/or environmental risk</span></div><div><span >Ensure compliance with HSE-related rules and instructions in the workshop</span></div><div><span >Execute the production schedule while optimizing human and material resources.</span></div><div><span >Identify situations that impact the execution of the production schedule and the causes of delays in manufacturing orders.</span></div><div><span >Fulfill requests for materials/components to be supplied to the workshop</span></div><div><span >Initiate requests for intervention in case of machine breakdowns</span></div><div><span >Leading the gemba walks with the group leaders</span></div><div><span >Ensure compliance with the various production and quality instructions</span></div><div><span >Ensure compliance with the information in the various production records</span></div><div><span >Ensure compliance with the standards of tidiness and cleanliness within the workshop</span></div><div><span >Participate in the integration and training of production staff</span></div><div><span >Ensure compliance with the versatility matrix in the allocation of operations</span></div><div><span >Ensure the reliability of workshop stocks</span></div><div><span >Manage and lead production teams, and promote company culture and HSE culture within your team.</span></div><div><span >Being responsible for evaluating team members and conducting their EIAs</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level of superior technician or equivalent</li><li>Having a first experience of at least 2 years in management and management of production teams as a team leader</li><li>Having basic computer knowledge (Word, Excel, ERP)</li><li>Having practiced problem analysis and resolution tools</li><li>Organized, rigorous, serious</li><li>Having the ability to manage conflicts</li><li>Having the ability to manage and communicate</li><li>Having the ability to manage stress</li><li>Having a good level of transversal communication</li><li>Able to work in 3*8.</li></ul><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p>

<p>As a support technician, you will be responsible for: Remotely diagnosing hardware or software IT malfunctions. Configuring the workstation to the user's needs and performing functional tests. Guiding the user to resolve the incident or taking remote control of the system. Escalating unresolved incidents if necessary, while paying attention to intervention deadlines, and keeping the user informed. Creating a precise description of the intervention after each call and filling in the necessary fields in the incident management tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Passionate, with a degree in Information Technology, or you have at least 2 years of experience in user support or in a contact center. You are recently graduated or thinking about a career change. You speak French and English fluently. You are flexible over a wide range of hours and/or looking for hybrid work.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong><span>Job Summary</span></strong></p><br> <p><span>The Operations Technician is responsible for the effective operation, minor repair and changeovers of production equipment; and working with others to achieve factory business objectives of safety, productivity, customer service, quality, cost and environmental protection. The primary accountabilities of the role include daily production, quality and sanitization procedures, safety compliance, equipment maintenance procedures, data collection, housekeeping, problem solving and continuous improvement as part of a work team. The Operations Technician works within a structure that requires considerable interaction with others in the same production unit as well as other production units and support functions.</span></p><br> <p><strong><span>Principal Duties and Responsibilities</span></strong></p><br> <ul> <li> <p><span>Manufacturing of Colgate-Palmolive products.</span></p><br> </li> <li> <p><span>Seek and understand schedule and demand plans. Coordinate with upstream and downstream processes by working with others in planning, warehouse, receiving and vendor representatives to ensure availability of material for current and next runs.&nbsp;</span></p><br> </li> <li> <p><span>Performs quality sampling and statistical process control activities both manually and through computer keyboard throughout the manufacturing process.</span></p><br> </li> <li> <p><span>Operates, monitors, and performs changeovers and minor maintenance of automated equipment (making, finishing) through computer terminals, control panels and/or by manual means in the&nbsp;</span></p><br> </li> <li> <p><span>Troubleshoots, performs minor repairs and other maintenance on production equipment, supported by maintenance personnel as needed.</span></p><br> </li> <li> <p><span>Prepares and stacks finished product for shipping using SAP and working with Colgate local warehouse employees and Colgate distribution network employees.</span></p><br> </li> <li> <p><span>Performs Housekeeping activities as per established protocol and conducts/participates in area housekeeping assessments per requirement. Responsible for house-keeping of teamwork area</span></p><br> </li> <li> <p><span>Undertakes daily reporting and updates of information systems (SAP, Shop Floor Reporting, Cycle Counts, and Opera)</span></p><br> </li> <li> <p><span>Accurately and fully completes all regulatory and compliance related documentation and procedures.</span></p><br> </li> <li> <p><span>Stays abreast of team's production performance via visual, written and verbal communications&nbsp;</span></p><br> </li> <li> <p><span>Participates in regular review of team production performance and uses information to drive continuous improvement. Participates in SGM</span></p><br> </li> <li> <p><span>Seek and apply Continuous Improvement tools (5 whys and RCA) and techniques to achieve team goals e.g. Quality Systems, Total Productive Maintenance.</span></p><br> </li> <li> <p><span>Understands and adheres to Environmental, Occupational, Health and Safety requirements</span></p><br> </li> <li> <p><span>Understand and adhere to all Quality, Good Manufacturing Practices and Micro Cleaning &amp; Sanitization Guidelines standards and guidelines</span></p><br> </li> <li> <p><span>Understand the needs of both internal and external customers. Internal customers include Quality, Planning, Maintenance, and Finance. External customers are other Colgate plants, customer service and, for example, Target, WalMart etc.</span></p><br> </li> <li> <p><span>Shares knowledge and develops skills of others in the work team. Actively participate in continuous learning opportunities.</span></p><br> </li> <li> <p><span>Understand impact of actions on specific plant and departmental KPIs</span></p><br> </li> <li> <p><span>Provide feedback when you see an employee participating in an at risk behavior.</span></p><br> </li> <li> <p><span>Maintain GMPs and FDA compliance at all times.&nbsp;</span></p><br> </li> <li> <p><span>Every team member has a responsibility to fully utilize our resources to optimize our productivity to contribute and meet the needs of our customers, businesses and each other.</span></p><br> </li> </ul> <p><strong><span>Qualifications</span></strong></p><br> <p><strong><span>Required:</span></strong></p><br> <ul> <li> <p><span>High school diploma or equivalent</span></p><br> </li> <li> <p><span>1+ year of&nbsp; manufacturing, military or relevant production operations experience</span></p><br> </li> <li> <p><span>Ability to work nights and weekends</span></p><br> </li> <li> <p><span>Ability to adhere to all safety and EOHS standards, and wear and utilize all personal protective equipment.</span></p><br> </li> <li> <p><span>Ability to perform regular housekeeping and maintain general cleanliness in work area&nbsp;</span></p><br> </li> </ul> <p><strong><span>Physical Requirements</span></strong><span>:</span></p><br> <ul> <li> <p><span>Must be able to stand for 8 - 12 hours per shift&nbsp;</span></p><br> </li> <li> <p><span>Must be able to stoop, bend, crawl, reach for extended periods of time during shift</span></p><br> </li> <li> <p><span>Must be able to lift up to 50 pounds</span></p><br> </li> <li> <p><span>Must be able to frequently move boxes, totes, bags raging in weight up to 50 pounds</span></p><br> </li> <li> <p><span>Must be able to wear all required personal protective equipment</span></p><br> </li> <li> <p><span>Must be able to ascend and descend ladders and stairs</span></p><br> </li> </ul> <p><strong><span>Preferred:</span></strong></p><br> <ul> <li> <p><span>Vocational or Technical Degree</span></p><br> </li> <li> <p><span>At least one year of experience with any or all of the following:&nbsp;</span></p><br> <ul> <li> <p><span>FDA regulated environment, minimum safe behaviors, utilizing safety checklists, OSHA standards</span></p><br> </li> <li> <p><span>performing equipment changeovers (make-ready)</span></p><br> </li> <li> <p><span>performing quality checks or audits in manufacturing processes</span></p><br> </li> <li> <p><span>using Continuous Improvement Tools</span></p><br> </li> <li> <p><span>training others</span></p><br> </li> <li> <p><span>being responsible for knowing and achieving production goals</span></p><br> </li> <li> <p><span>conducting team or workgroup meetings</span></p><br> </li> <li> <p><span>preparing production or other reports</span></p><br> </li> <li> <p><span>applying problem solving tools or techniques</span></p><br> </li> <li> <p><span>using the production, planning or other module in SAP</span></p><br> </li> <li> <p><span>collaborating with co-workers on decision-making exercises</span></p><br> </li> <li> <p><span>using Microsoft Office</span></p><br> </li> </ul> </li> </ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to your success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You must have a solid understanding of the fundamentals of helpdesk and/or field support, as well as technical knowledge of the environment used (business applications, diagnostic tools, office suite). A bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>