وظائف تدريس إدارية في تونس
١٠٤٨ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To advance Teach For All s 25-year vision , we are seeking an Events Manager to manage the planning and execution of our in-person and hybrid learning experiences, enabling our network to connect, learn, and collectively champion more equitable systems for children worldwide. Working alongside the Global Events team, this role will take ownership of event communications, logistical coordination, website development, and the overall attendee experience.</p><p>Outcomes</p><p>End-to-End Event Delivery: Plan, coordinate, and execute high-quality learning events from conception to completion, ensuring seamless logistics, strict timeline management, alignment with network priorities.</p><p>Budget Management & Cost Efficiency: Track event budgets, ensuring cost-effective delivery, strong financial oversight, and adherence to approved spending.</p><p>Operational Excellence & Risk Management: Maintain rigorous standards of execution, including vendor management, budget tracking, technical production, and proactive contingency planning to eliminate real-time failures.</p><p>Inclusive Experience Design: Source and manage accessible event technologies and structural frameworks that enable seamless, high-engagement participation for a diverse, global audience.</p><p>Data-Driven Optimization: Establish robust participant feedback loops and analyze post-event metrics to measurably improve event quality, operational efficiency, and future stakeholder impact.</p><p>Knowledge & Engagement Continuity: Build the infrastructure needed to document event outputs and maintain post-event momentum, turning temporary gatherings into ongoing network learning and collaboration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years experience leading complex project management, large-scale logistics, and global event management</li><li>Strong working knowledge of event-planning technology, web-based services, and deep expertise with enterprise Zoom functionality (e.g., live interpretation, streaming setups)</li><li>Exceptional written and verbal communication skills with professional-level of the English language</li><li>Demonstrated ability to exercise sound judgment while juggling competing priorities and tight deadlines across multiple parallel projects</li><li>A strong, visible commitment to Teach For All's mission, showcasing a mindset of endless possibility and a belief in the power of being locally rooted and globally informed</li><li>Ability and willingness to travel internationally to support on-site execution of major network gatherings</li></ul><p>Additional desirable skills/experiences (not required)</p><ul><li>Prior familiarity or direct experience working within the Teach For All network or a similar global federated network structure</li><li>Working proficiency or fluency in a second major international language (e.g., Spanish, French, Arabic)</li><li>Advanced certification in Digital Event Strategies or Agile Project Management (e.g., DES, Certified ScrumMaster)</li><li>Experience with design and proficiency using design tools (e.g., Canva)</li><li>Experience working in a global and/or virtual environment</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Mission</strong></p><p>Within the framework of strengthening our HR team, we are looking for a motivated young graduate to support activities related to payroll and personnel administration. Supervised by an experienced HR manager, you will gradually participate in the following missions:</p><p><strong>In case of hiring collaborators:</strong></p><ul><li>Create collaborators in the payroll system (Teams RH)</li><li>Carry out DPAE (Declaration of hiring)</li><li>Transmit contractual remuneration elements to the payroll department (RIB, contract)</li><li>Parameterize allowances in the dedicated portal</li><li><strong>Personnel Administration</strong></li><li>Update personnel data in the payroll system: remuneration, qualifications, employment, family situation,</li><li>Record personnel movements (CDI, CDD, CDIC, Interns)</li><li>Verify the compliance of mission and placement orders</li><li>Populate and update collaborators' dematerialized files</li><li><strong>Employee Payroll:</strong></li><li>Extract, verify, value, and process overtime for payroll</li><li>Enter non-automatically managed absences (sick leave, maternity leave, paternity leave, etc.) as they occur in the payroll system and collect supporting documents</li><li>Perform monthly reconciliation of leave between the time entry portal and the absence portal</li><li>Control the completeness of allowances and expenses in the time entry portal (according to Group schedule) in compliance with ODMs/ODDs and company agreements</li><li>Monthly control of teleworking allowances</li><li>Enter variable elements into the payroll system in accordance with Group forms transmitted by HR Managers (variable remuneration, increases, and various bonuses)</li><li>Transmit monthly summary statements of allowances and expenses from the time entry portal, completing them with manually entered elements in the SI Payroll (pre-payroll stage)</li><li>Process advance and installment payment requests</li><li>Process monthly payroll anomalies</li><li>Be the contact person for employees for any payroll-related questions</li></ul><p><strong>In case of employee departure:</strong></p><ul><li>Enter employee departure in the payroll system (reason and date of departure)</li><li>Prepare the STC (Certificate of Termination) with the latest payroll elements</li><li>Enter the latest variable elements into the payroll system, based on the validated STC form</li><li>Transmit the STC form to the payroll CSP (Central Service Provider)</li><li>Transmit the documents related to the final settlement, issued by the CSP payroll, to the employee</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Training:</strong> Holder of a Bac+3 or Bac+5 specializing in Human Resources Management or equivalent.</li><li><strong>Experience:</strong> Junior profile accepted. Practical experience in payroll or administrative personnel management (through an end-of-studies internship or work-study program) is highly desirable and will be a major asset.</li><li><strong>Key Skills:</strong> Mastery of the fundamentals of administrative personnel management and initial understanding of payroll processes.</li><li><strong>Languages:</strong> Perfect command of the French language.</li><li><strong>Professional Aptitudes:</strong> Organizational skills, Teamwork, Rigor and taste for numbers, Discretion and confidentiality, Relational skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Case Manager works closely with the Program Manager to ensure the high-quality and timely implementation of the FBR@WORK employability program. The role supports participants throughout the program lifecycle including recruitment, job placement and retention, while maintaining strong relationships with employers, trainers, and other key stakeholders.</p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Support the recruitment of program participants, ensuring a transparent selection process and alignment with program criteria</li><li>Provide ongoing support to participants throughout the program lifecycle, including orientation, training, placement, and retention stages</li><li>Monitor participant progress and maintain up-to-date individual records</li><li>Ensure accurate record keeping and documentation in line with Amideast procedures and applicable donor policies and guidelines</li><li>Maintain strong relationships with employers, trainers and other community stakeholders to support training delivery and placement opportunities</li><li>Facilitate coordination between participants and employers to ensure successful job matching and integration</li><li>Support post-placement follow-up with employers and participants to ensure retention and address any emerging challenges</li><li>Contribute to program reporting as required</li><li>Participate in field visits and stakeholder engagement meetings as required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A bachelor's degree (or equivalent) in a related field.</li><li>A minimum of 1 year of experience in project or program management and planning, program monitoring, and report writing</li><li>Excellent verbal and written communication skills in English and Arabic</li><li>Strong organizational skills and attention to detail</li><li>Strong interpersonal skills to work effectively with partners</li><li>Master s degree preferred</li><li>Prior experience in employability or workforce development programs</li><li>Professional proficiency in French</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description - Participates in all Project meetings, co-ordinates and drives the plant/country related allocated tasks (GW20 to GW70) - Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country - Sets up the Launch team with regular team meetings in Plant/Country and ensure sufficient resource planning for the team - Reports the status of the Work packages and deliverables to Project Manager using the project management software and prepares required documentation for milestone, gate reviews and project reports - Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex - Tracks and updates the Equipment planning together with the responsible team members in the Launch Team - Plans and co-ordinates all activities required for the samples (A, B,C and D) - Prepares an operational concept based on department concepts - Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members - Plans and co-ordinates the REMAIL_ADDRESS, reports on the findings and drives the implementation of corrective actions on time - Monitors & reports on the Rampup and KPIs (plant related P&L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions - Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment. - Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis - Leads delegated project related responsibilities for activities prior to GW20 and after GW70 - Supports the central team in defining the new/update to the standard</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education : University Degree</li><li>Experience : Min 5 years in a relevant field</li><li>Languages : Frensh and English</li><li>Functional / Professional :<ul><li>Project Coordination</li><li>Wiring Systems</li><li>Financial Reporting</li><li>Communications Management</li><li>Crisis Management</li><li>Project Management Tools</li><li>Relationship Management</li><li>Project Issues Management</li><li>Cost optimization</li><li>Change Management</li></ul></li><li>Method :<ul><li>Planning</li><li>Escalation Procedures</li><li>Meeting Management</li><li>Presentation Skills</li><li>Project Management</li><li>Problem Solving Techniques</li><li>Confidentiality</li><li>Problem Solving Techniques</li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Participates in all Project meetings, co-ordinates and drives the plant/country related allocated tasks (GW20 to GW70) - Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country - Sets up the Launch team with regular team meetings in Plant/Country and ensure sufficient resource planning for the team - Reports the status of the Work packages and deliverables to Project Manager using the project management software and prepares required documentation for milestone, gate reviews and project reports - Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex - Tracks and updates the Equipment planning together with the responsible team members in the Launch Team - Plans and co-ordinates all activities required for the samples (A, B,C and D) - Prepares an operational concept based on department concepts - Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members - Plans and co-ordinates the REMAIL_ADDRESS, reports on the findings and drives the implementation of corrective actions on time - Monitors & reports on the Rampup and KPIs (plant related P&L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions - Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment. - Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis - Leads delegated project related responsibilities for activities prior to GW20 and after GW70 - Supports the central team in defining the new/update to the standard</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>Min 5 years in a relevant field</li><li>Frensh and English</li><li>Project Coordination</li><li>Wiring Systems</li><li>Financial Reporting</li><li>Communications Management</li><li>Crisis Management</li><li>Project Management Tools</li><li>Relationship Management</li><li>Project Issues Management</li><li>Cost optimization</li><li>Change Management</li><li>Planning</li><li>Escalation Procedures</li><li>Meeting Management</li><li>Presentation Skills</li><li>Project Management</li><li>Problem Solving Techniques</li><li>Confidentiality</li><li>Problem Solving Techniques</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Within the framework of an automotive activity, several evolutions of ADAS function integration and mechatronic components are to be coordinated and managed to ensure proper integration into vehicles with the automotive manufacturer. In this context, we are looking for Project Managers. The main activities to be carried out are as follows: Ensure a good interface with the client. Ensure the performance objectives of the program (quality, cost, profitability, delivery, deadlines) in the management of complex projects. Ensure program coordination to achieve project launches in compliance with client expectations. Verify and validate activities to meet milestones, and resolve problems. Be the main client interface for their program project. Manage communication with clients on project progress: monitoring, project progress reports, client relationship management, communication, crisis management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should have positive energy at work and a strong taste for teamwork. Be proactive and present for colleagues when needed. Experience in managing client/supplier or client/service provider relationships would be a plus. Experience in the automotive industry, if possible on ADAS systems, is a plus. Experience in piloting or managing software teams is a plus. Knowledge of ADAS functions, ECUs would be a plus. Ability and aptitude to manage projects, be organized. Good synthesis, planning, organization, and initiative skills. You are rigorous and methodical (contractual management), autonomous, you enjoy teamwork and have a results-oriented culture. The position is in an international environment, fluency in French (MANDATORY) and English (MANDATORY) written and spoken is necessary.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>As the <strong>Catman Manager </strong>supporting <strong>Dollar General, </strong>you will be focused on building and sharing compelling stories that provide insight to how shopper behaviors are influencing our categories. You will collaborate with your internal and external partners to provide best in class understanding of the categories in which we compete. You will serve as the category and shopper expert by delivering insight-based engaging category presentations to influence decisions and deliver business results.</p><br> <p><em>This is a remote position based out of the Nashville Metro market.</em></p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Prioritize and represent shopper needs in all strategic and tactical decision-making.</li>
<li>Utilize customer-specific shopper behavior data and insights to develop and deliver actionable recommendations that drive category and Colgate solutions.</li>
<li>Integrate and analyze multiple data sources, including shopper data, proprietary insights, and Point-of-Sale (POS) data, to formulate robust, customer-specific recommendations.</li>
<li>Effectively communicate complex data, insights, and shopper behavior findings through compelling, fact-based narratives to influence customer and internal stakeholders.</li>
<li>Act as a trusted consultant to the customer, building strong, collaborative partnerships founded on mutual trust and integrity.</li>
<li>Collaborate effectively with internal Colgate-Palmolive teams and external broker partners to execute strategies and achieve shared business objectives.</li>
<li>Maintain a high level of curiosity to proactively seek out and identify opportunities for improvement, analyze results to determine the root cause of performance, and guide the team with data-driven insights.</li>
</ul> <p><strong>Required qualifications:</strong></p><br>
<ul>
<li>Bachelor's Degree </li>
<li>6+ years of Consumer, Shopper Insights, Shopper Behavior and/or Category Management Experience </li>
<li>Experience working with customer Shopper Behavior Data (Scintilla, Dunnhumby, Stratum, etc.) </li>
<li>Experience working with Household Panel data (Numerator, Nielsen Panel, etc.) </li>
<li>Experience working with a syndicated service (Nielsen, Circana) account </li>
</ul> <p><strong>Preferred qualifications:</strong></p><br>
<ul>
<li>Experience working in consumer product goods </li>
<li>Strong communication and story-telling skills tied to data and insights</li>
<li>Microsoft Office (excel) and/or Google Suite proficiency (i.e, Sheets, Slides, Docs) </li>
</ul>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Within your UAP, you are responsible for the QCD of the product and the overall management of activities related to your perimeter (Production, quality, methods, maintenance, testing, etc.). To this end, you rely on your human and material resources. Your role involves a presence on the ground. You steer your activity through KPIs and ensure compliance with established procedures (quality, productivity, maintenance, materials, HSE, TRS, ESD, authorization and versatility, etc.) with a constant objective of optimizing resources and production flows, as well as customer satisfaction.</p><p>To achieve these objectives, you will be responsible for:</p><ul><li>The SQCD performance and profitability (gross margin) of your UAP in terms of objectives, achievement, and improvement.</li><li>Guaranteeing commitments made to the customer in terms of manufacturing program realization and safety stock.</li><li>Daily management of the UAP, particularly production line performance, product and/or prototype quality, equipment operation and maintenance, staff allocation, and elimination of risks related to workstation ergonomics.</li><li>Leading daily, weekly, and monthly meetings, organizing delegation and priority management.</li><li>Defining work standards with the help of support functions.</li><li>Implementing continuous improvement initiatives to increase performance.</li><li>Proposing UAP layout evolutions to simplify flows.</li><li>Assigning and verifying corrective actions for recurring problems with support services.</li><li>Escalating problems that cannot be resolved at the UAP level to the Local Board and ensuring follow-up until resolution.</li><li>Analyzing customer feedback and leading the problem-solving process for quality issues within your UAP.</li><li>Ensuring optimal use of resources and equipment.</li><li>Maintaining production equipment in good working order: ensuring curative & preventive maintenance and updating associated documentation and SAP traceability.</li><li>Contributing to the success of new projects: being involved in the industrialization of new projects.</li><li>Collaborating within improvement projects with the central Quality, Continuous Improvement, and Controlling entities to ensure performance data reporting and consideration of site P&L deviations.</li></ul><p>You will manage a team of over 300 direct and indirect employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">As a people manager, you have relational and managerial qualities to support the development of your teams within the framework of site and group HR projects. You hold a higher education degree (Bac+5): engineering or master's level. You have at least 5 years of confirmed professional experience in a similar role acquired in an international industrial environment. You have very good knowledge of production and maintenance organization and planning methodologies. You have very good mastery of the electronic assembly process. You know how to manage multiple projects in parallel while keeping daily activity under control. An excellent communicator, you are involved, available, and demonstrate autonomy and authority. Your French and English levels are perfect. Beyond these skills, expertise in quality and good knowledge of Lean tools will be highly appreciated. We are looking for an enthusiastic, dynamic candidate with strong motivation to support our future projects and embody the group's values.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Partner Management and Coordination: Ensure smooth and regular communication with various stakeholders: telecom operators, sales teams, technical teams, aggregators, and external partners. Be the primary point of contact for telecom operators in the Tunisian market, with the support of the sales and operations teams. Performance Management: Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives. Business Development: Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners. Reporting and Analysis: Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education and Experience: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management, or a related field. Minimum 6 years of experience in the telecommunications, digital services, mobile payment, or value-added services (VAS) sectors. Experience in account management, leading digital operations, or working with telecommunications operators is highly desirable.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills: Excellent analytical, synthesis, and problem-solving abilities. Strong aptitude for identifying growth opportunities and proposing solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal Qualities: Dynamic, autonomous, and results-oriented. Excellent organizational and prioritization skills. Initiative and ability to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills: Excellent command of French and Arabic, both written and spoken. Good level of professional English, enabling communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge: Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions, and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Conditions: Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by the business.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><b>RESPONSIBILITIES</b><br>Support the recruitment of program participants, ensuring a transparent selection process and alignment with program criteria<br>Provide ongoing support to participants throughout the program lifecycle, including orientation, training, placement, and retention stages<br>Monitor participant progress and maintain up-to-date individual records<br>Ensure accurate record keeping and documentation in line with Amideast procedures and applicable donor policies and guidelines<br>Maintain strong relationships with employers, trainers and other community stakeholders to support training delivery and placement opportunities<br>Facilitate coordination between participants and employers to ensure successful job matching and integration<br>Support post-placement follow-up with employers and participants to ensure retention and address any emerging challenges<br>Contribute to program reporting, as required<br>Participate in field visits and stakeholder engagement meetings, as required<br><b>QUALIFICATIONS</b><br>Required:<br>A bachelor's degree (or equivalent) in a related field<br>A minimum of 1 year of experience in project or program management and planning, program monitoring, and report writing<br>Excellent verbal and written communication skills in English and Arabic<br>Strong organizational skills and attention to detail<br>Strong interpersonal skills to work effectively with partners<br>Preferred:<br>Master s degree preferred<br>Prior experience in employability or workforce development programs<br>Professional proficiency in French<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >Partner management and coordination</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure smooth and regular communication with the various stakeholders: telecom operators, sales teams, technical teams, aggregators and external partners. Be the main point of contact for telecom operators in the Tunisian market, with the support of the sales and operational teams.</font></font></p><p><font dir="auto" ><font dir="auto" >Performance management</font></font></p><p><font dir="auto" ><font dir="auto" >Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives.</font></font></p><p><font dir="auto" ><font dir="auto" >Development of activities</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners.</font></font></p><p><font dir="auto" ><font dir="auto" >Reporting and analysis</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile</font></font></h2><p><font dir="auto" ><font dir="auto" >Education and experience</font></font></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management or a similar field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 3-5 years of experience in the telecommunications, digital services, mobile payment or value-added services (VAS) sector. Experience in account management, managing digital operations or working with telecom operators is highly valued.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent analytical, synthesis, and problem-solving skills. Strong ability to identify growth opportunities and propose solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal qualities</font></font></p><p><font dir="auto" ><font dir="auto" >Dynamic, self-motivated, and results-oriented individual. Excellent organizational and prioritization skills. Proactive and able to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent command of French and Arabic, both written and spoken. Good level of professional English allowing communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Terms</font></font></p><p><font dir="auto" ><font dir="auto" >Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by business needs.</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Qui sommes-nous ?</b></p><br><p>Depuis plus de 140 ans, Prysmian Group est à la tête de l'industrie des câbles et systèmes de haute technologie pour l'énergie et les télécommunications.</p><br><p>Notre présence dans 50 pays et nos 29 000 collaborateurs font de nous le moteur de la transition énergétique et de la numérisation mondiale.</p><br><b>Nous recherchons pour notre site de Menzel un(e) Responsable QHSE (F/H), avec pour missions principales</b> :<br><p><b>Le management du système QHSE</b></p><br><ul><li><p>Déployer, maintenir et améliorer en continu le système de management QHSE intégré, en ligne avec les standards groupe et les exigences ISO (ISO 9001, ISO 14001, ISO 45001).</p><br></li><li><p>Garantir l’alignement avec le système de management de la qualité Prysmian et les politiques corporate.</p><br></li></ul><p><b>Optimiser la performance qualité (focus connectivité)</b></p><br><ul><li><p>Assurer une qualité constante des produits de connectivité (câbles préconnectorisés, assemblages, composants optiques).</p><br></li><li><p>Piloter les analyses de causes racines et les actions correctives liées aux défauts internes, réclamations clients et problèmes fournisseurs.</p><br></li><li><p>Mettre en place des plans de contrôle, la validation des procédés et des standards robustes d’inspection et de test.</p><br></li></ul><p><b>Optimiser la performance HSE :</b></p><br><ul><li><p>Assurer la conformité totale avec les exigences HSE internes et réglementaires et promouvoir une culture sécurité « Zero & Beyond ».</p><br></li><li><p>Identifier les risques, réaliser des évaluations et garantir la mise en place des actions de mitigation.</p><br></li><li><p>Piloter l’impact environnemental (déchets, produits chimiques, performance énergétique).</p><br></li></ul><p><b>Assurer les audits & autres suivis de la performance :</b></p><br><ul><li><p>Planifier et réaliser les audits internes et garantir la préparation aux audits externes (clients, organismes certificateurs, autorités).</p><br></li><li><p>Suivre et reporter les indicateurs QHSE (réclamations, coûts de non-qualité, incidents, audits, conformité) auprès du management du site et de la région.</p><br></li></ul><p><b>Assurer la gestion des incidents & l'amélioration continue :</b></p><br><ul><li><p>Piloter les enquêtes liées aux non-conformités qualité, incidents sécurité et quasi-accidents, avec mise en place d’actions correctives et préventives robustes.</p><br></li><li><p>Conduire des initiatives d’amélioration continue pour réduire les défauts, les réclamations et les risques sécurité.</p><br></li></ul><p><b>Assurer l'interface parties prenantes & fournisseurs :</b></p><br><ul><li><p>Être le point de contact principal QHSE pour les clients, fournisseurs, organismes certificateurs et autorités réglementaires.</p><br></li><li><p>Assurer la qualité fournisseurs et leur conformité QHSE via audits et suivi de performance.</p><br></li></ul><p><b>Culture & développement des compétences :</b></p><br><ul><li><p>Promouvoir la culture QHSE auprès de toutes les fonctions du site (communication, formation, leadership).</p><br></li><li><p>Accompagner les équipes opérationnelles dans l’intégration de la qualité et de la sécurité au quotidien.</p><br></li></ul><p><b>Votre profil :</b></p><br><ul><li><p>3 à 5 ans d’expérience en tant que Responsable Qualité / QHSE</p><br></li><li><p>Niveau d’anglais B2/C1</p><br></li></ul><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Yassir</strong> est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles. Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br> Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $.<br> Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.<br>
<br><br><p><b>À propos du rôle </b></p><br><ul><li>-Structurer davantage la partie Customer Support, renforcer le suivi et le contrôle des équipes et assurer une meilleure qualité de service sur nos deux plateformes.<br></li></ul><br><p><b>Responsabilités :</b></p><br><ul><li>
- Assurer le suivi et le contrôle de l’activité des équipes CS.<br>
- Superviser et accompagner les agents au quotidien.<br>- Mettre en place et assurer les formations nécessaires.<br>- Créer, améliorer et mettre à jour les différents process et procédures.<br>- Définir et suivre les KPIs et les objectifs de performance.<br>- Assurer le suivi de l’activité en temps réel et intervenir en cas de besoin.<br>- Gérer et suivre les réclamations clients ainsi que le service après-vente.<br>- Contrôler la qualité des échanges avec les clients, notamment à travers le suivi des discours et l’écoute des enregistrements.<br>- Identifier les points d’amélioration et mettre en place les actions nécessaires pour garantir une bonne qualité de service et de travail.<br>
- Préparer et gérer les plannings /congés des équipes.<br>- Préparer et partager les différents reportings liés à l’activité et à la performance du Customer Support.<br><br></li>
</ul><br><p><b>Profil requis</b></p><br><strong><span>Expérience :</span></strong><br>- 3 à 5 ans d’expérience dans le Customer Support / Service Client.<br>- Une expérience en management d’équipe.<br>- Une expérience dans un centre d’appels, une plateforme de livraison, un environnement e-commerce ou similaire serait un vrai plus.<br><strong><span>Compétences techniques :</span></strong><br>- Bonne maîtrise du suivi des KPIs et des objectifs de performance.<br>- Maîtrise des outils de reporting et d’analyse.<br>- Capacité à mettre en place et suivre des process et procédures.<br>- Gestion des plannings et organisation des équipes.<br>- Suivi de la qualité des appels et des échanges avec les clients.<br>- Capacité à analyser les réclamations et identifier les principales causes.<br>- Bonne maîtrise d’Excel / Google Sheets.<br>- Bonne capacité de communication en français et en anglais.<br><strong><span>Soft skills :</span></strong><br>- Leadership et capacité à manager une équipe.<br>- Bon sens de l’organisation et rigueur.<br>- Esprit d’analyse et orientation résultats.<br>- Bonne communication et capacité à gérer les situations difficiles.<br>- Réactivité et capacité à prendre des décisions rapidement.<br>- Esprit d’initiative et capacité à proposer des améliorations.<br>- Orientation client et sens du service.<br><br><p><b>Avantages</b></p><br><ul>
<li>Rémunération compétitive et bonus sur la performance.</li>
<li>Complémentaire santé suite à la confirmation du profil.</li>
<li>Formation continue.<br></li>
</ul><br> </div>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>انضم إلى يازاكي. تواصل مع المستقبل. </b></p><br> <p><b>البلد</b>: تونس (TN) <br>
<b>المدينة</b>: بنزرت<br>
<b>بناء / موقع العمل</b>: بنزرت </p><br> <p><b>وظيفة</b>: EDS_Manufacturing <br>
<b>التخصص الوظيفي</b>: <br>
<b>فئة الوظيفة</b>: ML</p><br> <p>تأسست في عام 1929، تعد يازاكي شركة يابانية مورِدة كاملة للنظام من أسلاك الحزم، والكهرباء، ومنتجات البيانات والحلول التي تتيح الكهربة والتواصل والتكامل المستقل للمركبات. أكثر من 235,000 موظف ملتزم وذو دافع عالي في 45 دولة يجعلوننا واحدًا من أكبر مصنِّعي السيارات الدوليين الناجحين. انضم إلى شركة عائلية ملتزمة بأن تكون صديقة للبيئة في كل جانب من أعمالها، وتساهم في المجتمع، وتلهم الثقة. لتعزيز فريقنا، نبحث عن مدير_IP P3 في مصنعنا بـ [[location]].</p><br>
<ul>
<li>إدارة أنشطة القسم اليومية وضمان الكفاءة التشغيلية.</li>
<li>قيادة، وتوجيه، وتطوير أعضاء الفريق.</li>
<li>المراقبة وتحقيق مؤشرات الأداء الرئيسية والأهداف القسمية.</li>
<li>الامتثال لسياسات الشركة وإجراءاتها ومعايير السلامة.</li>
<li>دعم التوظيف والتدريب وإدارة الأداء.</li>
<li>تحديد وتنفيذ فرص تحسين العمليات.</li>
<li>إدارة الموارد والميزانيات وتخطيط القوى العاملة حسب الحاجة.</li>
<li>التنسيق مع الأقسام الأخرى لضمان سير العمليات بسلاسة.</li>
<li>إعداد وتقديم تقارير أداء القسم.</li>
</ul><p>في يازاكي، نحن ملتزمون بتوفير فرص توظيف متساوية للجميع وهو الأمر الذي يمتد إلى جميع جوانب علاقة العمل.</p><br> <p>نتطلع لاستلام طلبك والتعرف عليك. الرجاء التقديم بالنقر على زر 'قدم الآن'. نتمنى لك كل التوفيق في طلبك!</p><br> <p>ملاحظة: لم تجد ما تبحث عنه؟<br>تفقد صفحة وظائفنا! احذر، قد تجد وظيفتك الحلم التالية.</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Technical Account Manager</p><br><br>This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.<br><br><p><b>Who We Are:</b></p><br><br><p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p><br><br><br><br><p><b>Job Description:</b></p><br><br><br><p><span><span>The</span><span>Account Support Manager (</span><span>ASM) is a dedicated resource to a specific customer contract and</span><span>leads</span><span>the account delivery team associated with it.</span><span>An</span><span>ASM</span><span>is responsible for</span><span>developing and</span><span>maintaining</span><span>a strong trusted relationship with their assigned customer(s), and the overall service experience provided by HPE. A</span><span>cts as a partner who manages the delivery of contracted proactive support related services and is an interface for customers in planning service improvements. The</span><span>ASM</span><span>is responsible for</span><span>monitoring</span><span>the actual service level compared with the Service Level Agreement (defined in the Statement of Work), cost of delivery, revenue growth through upselling opportunities, profitability, and contract retention.</span></span></p><br><br><br><p><b>How you will make your mark:</b></p><br><br><ul><li><p><span><span>Manages the delivery of contracted proactive support related services through the whole delivery lifecycle: Installation, Services delivery support. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Apply broad technical background and knowledge of industry trends to</span><span>operate</span><span>several critical or</span><span>high-risk</span><span>technology areas/customer groups.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Integrate portfolio knowledge and business understanding to create solutions for</span><span>customer</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Functional Lead of delivery teams in Run Phase with extensive responsibility including the steering of delivery partner and (virtual) teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conducts Support Planning and Review Meetings to ensure customer alignment, realized value, and accelerate contractual delivery efforts.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Actively</span><span>drives</span><span>As-a-Service delivery model and growth within the existing ‘As-a-Services’ contracts.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Mentor/consult with team members, other organizations, customers, and vendors on complex issues.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Act as</span><span>trusted</span><span>advisor in the consultant role for customer and company sales teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Accountable for defined service deliverables for the customer.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Responsible for total customer experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provide suggestions for operational</span><span>efficiencies</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.</span></span></p><br><br></li></ul><br><br><p><b>About you:</b></p><br><br><ul><li><p><span><span>First Level University Degree or equivalent combination of education and experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>3+ years working experience in related fields.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in leading/managing virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Multi-cultural</span><span>and x-region experience desired.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in developing executive level customer relationships including</span><span>very good</span><span>negotiation,</span><span>presentation</span><span>and communication skills at executive levels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Leading functional teams and experienced in people mentoring.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experienced in working with (global) companies across all business and IT</span><span>levels</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in sales will be considered as an advantage</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Advanced knowledge of MS Office package, word, excel,</span><span>powerpoint</span><span>etc.</span> </span></p><br><br><br><p><b><span>#Li-Hybrid </span></b></p><br><br><br></li></ul><br><br><br><p><b>Additional Skills:</b></p><br><br>Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}<br><br><p><b>What We Can Offer You:</b></p><br><br><p><b>Health & Wellbeing</b></p><br><br><p>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><br><br><br><p><b>Personal & Professional Development</b></p><br><br><p>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</p><br><br><br><p><b>Unconditional Inclusion</b></p><br><br><p>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><br><br><br><br><p><b>Let's Stay Connected:</b></p><br><br><p><span>Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. </span></p><br><br><br><br>#bulgaria<br><br><p><b>Job:</b></p><br><br>Services<p><b>Job Level:</b></p><br><br>Specialist<br><br><p><span>HPE is an Equal Employment Opportunity/ <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Veterans/Disabled/LGBT</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> employer. We do not discriminate </span><span>on the basis of race, gender, or any other protected category,</span> <span>and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: </span>Equal Employment Opportunity<span>.</span></p><br><br><p><b><span>Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</span></b></p><br><br><br><p><span>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</span></p><br><br><br><p><b>Recruitment Fraud Alert</b></p><br><br><br><p>We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.</p><br><br><br><p>All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.</p><br><br><br> </div>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<br>وصف الشركة<br><br><p><strong>عن AbbVie</strong></p><br><p>مهمة AbbVie's هي اكتشاف وتقديم أدوية وحلول مبتكرة تحل قضايا صحية جدية اليوم وتواجه التحديات الطبية للغد. نسعى لإحداث تأثير ملحوظ في حياة الناس عبر العديد من المجالات العلاجية الرئيسية بما في ذلك المناعة والأورام والأعصاب - والمنتجات والخدمات في محفظة Allergan Aesthetics. لمزيد من المعلومات عن AbbVie، يرجى زيارة موقعنا www.abbvie.com. تابعوا @abbvie على LinkedIn وFacebook وInstagram وX وYouTube.</p><br><br>وصف الوظيفة<br><br><p><strong>هذا الدور ميداني، ويجب أن يقيم المرشحون ضمن مسافة معقولة من المدينة الأساسية. سيتم توظيف المواهب بمستوى يتناسب مع الخبرة.</strong></p><br><p><u>قد يعيش المرشحون في المدن التالية:</u></p><br><ul><li>ميمفيس، تينيسي</li><li>لِتل روك، أركينساس</li></ul><p>يمثل مدير الاسترداد الميداني للصداع النصفي الفموي (FRM) بديلاً لمورد مكتبي متاح للإجابة على أسئلة مقدمي الرعاية الصحية حول وصول المرضى. يتصل FRM مباشرة بمكاتب مقدمي الرعاية في منطقته المعينة للإجابة على أسئلة حول الوصول إلى العلاج والاسترداد دعمًا لمنتجات AbbVie للصداع النصفي الفموي. يقدم FRM خبرة في التغطية والتحديات الشائعة للوصول والاسترداد التي تؤثر على منتجات AbbVie للصداع النصفي الفموي. تشمل مسؤوليات FRM التثقيف حول أدوات دعم الوصول والاسترداد المتاحة من AbbVie، ونصح مقدمي الرعاية بحالة وصفة المريض والمؤهلات والبرامج، وتثقيف مكاتب مقدمي الرعاية حول إجراءات وبِيْئَة الشركات.</p><br><p><strong>المسؤوليات:</strong></p><br><ul><li>تثقيف مقدمي الرعاية حول برامج دعم المرضى، بما في ذلك أدوات وخدمات دعم الوصول والاسترداد</li><li>التثقيف حول خيارات الاستحواذ والوصول الخاصة بالمنتج مثل شبكات الصيدليات المتخصصة والتوزيع المتخصص</li><li>التثقيف حول الموارد المتاحة لمعالجةissues الوصول</li><li>توفير خبرة محلية حول سياسات شركات الدفع الوطنية/الإقليمية لتثقيف مزودي الرعاية حول قضايا الدفع والتغييرات الترميزية وإجراءات تقديم المطالبات المناسبة</li><li>التنسيق مع مركز دعم الوصول والاسترداد الخاص بـ AbbVie لتحديث مقدمي الرعاية حول حالة Rx والأهلية للبرنامج</li><li>التعاون مع مركز دعم الوصول والاسترداد لـ AbbVie لنقل تحديثات حالة الوصفة واشتراك البرامج</li><li>التبليغ عن اتجاهات الدفع المتعلقة بالمنتجات المعتمدة إلى فرق خدمات المرضى وإدارة حسابات MHC</li><li>إقامة والحفاظ على علاقات مع مقدمي الخدمات المناسبين ضمن المنطقة</li><li>الاطلاع المستمر على أنشطة الرعاية المدارة والمستردات والسياسات الرئيسية</li></ul><br>المؤهلات<br><br><ul><li>يفضَّل شهادة جامعية في الصحة أو العلوم أو الصيدلة أو مجال أعمال ذي صلة أو خبرة صناعية معادلة</li><li>3+ سنوات من الخبرة في مجال علاجي محدد مع خبرة في الرعاية الصحية المدارة، إدارة حسابات الدفع، والوصول والاسترداد وامتلاك مهارات إدارة منطقة / حساب قوية.</li><li>خبرة واسعة في تثقيف الآخرين حول إجراءات الدفع ومتطلبات التغطية وغيرها من المواقف المتعلقة بالوصول للأدوية المتخصصة.</li><li>سجل قوي في القيادة في الدور الحالي. فهم قوي والقدرة على التواصل عناصر الترميز والفوترة على المستوى الوطني والإقليمي عبر جميع أماكن الرعاية.</li><li>فهم شامل للأجزاء A وB وC وD أو Medicare والديناميكيات المرتبطة بالاسترداد.</li><li>فهم قوي لشراء وتوزيع الأدوية في مساحة المجال العلاجي المحدد (صيدليات متخصصة، موزعون متخصصون، والتوريد «ذو العباءة البيضاء»، إلخ)</li><li>فهم مُثبت لقواعد ولوائح ومخاطر توفير خدمات دعم الاسترداد.</li><li>فهم قوي لمراكز دعم خدمات الوصول والاسترداد وكيفية التفاعل بشكل امتثالي فعال.</li><li>رخصة قيادة سارية: القدرة على اجتياز فحص مخدرات قبل التشغيل وتلبية متطلبات القيادة الآمنة.</li><li>قيادة سيارة شخصية أو سيارة الشركة أو شاحنة، أو قطعة معدات مناولة مادية معزَّزة</li><li>شرط أساسي لوظيفتك هو تلبية جميع متطلبات اعتماد ممثل صناعة الرعاية الصحية (HCIR) للدخول إلى المرافق والمنظمات في ولايتك المعينة. يجب أن تكون أيضًا في وضع جيد و/أو مؤهلاً للحصول على هذه الاعتمادات.</li><li>قد تشمل هذه المتطلبات فحص الخلفية وفحوص المخدرات وإثبات التطعيم/التلقيح ضد أمراض مختلفة وبصمات وأذونات محددة مطلوبة من الولايات أو المدن الفردية. تذكر أنك مسؤول وحدك عن التأكد من تلبيتك لجميع متطلبات اعتماد HCIR وعن أي مسؤولية مرتبطة بفشلك في ذلك. لدى AbbVie موارد للإجابة على أسئلتك حول مسؤولياتك.</li></ul><br>معلومات إضافية<br><br><p>تنطبق فقط على المتقدمين لشغل وظيفة في أي موقع يخضع لمتطلبات الإفصاح عن الأجور بموجب القانون الولائي أو المحلي:</p><br><ul><li>النطاق التعويضي الموضَّح أدناه هو نطاق التعويض الأساسي الممكن تعويضه والذي تعتقد الشركة بِنِيَّة حسنة أنها ستدفعه لهذا الدور في وقت نشر هذه الوظيفة بناءً على درجة الوظيفة لهذا المنصب. سيعتمد التعويض الفردي ضمن هذا النطاق على عوامل عديدة بما في ذلك الموقع الجغرافي، وقد ندفع في نهاية المطاف أكثر أو أقل من النطاق المنشور. قد يتم تعديل هذا النطاق في المستقبل.</li><li>نقدم حزمة شاملة من الامتيازات تشمل إجازة مدفوعة الأجر (إجازة، عطلات، مرض)، وتأمين طبي/أسنان/نظارات وخطة 401(k) للموظفين المؤهلين.</li><li>هذه الوظيفة مؤهلة للمشاركة في برامج الحوافز الطويلة الأجل لدينا.</li></ul><p>ملاحظة: لا يعتبر أي مبلغ من الأجر رواتب أو تعويض حتى يتم كسبه، وتوثيقه، وتحديد قابليته. ستظل قيمة وتوافر أي مكافأة أو عمولة أو حافز أو مزايا أو أي شكل آخر من التعويض والمزايا المخصصة لموظف معين ضمن الاختيار المطلق الوحيد للشركة، ما لم يتم الدفع وتجازياً قد يتم تعديله وفقًا لتقدير الشركة المطلوب والقانون المعمول به.</p><br><p>AbbVie صاحب عمل يساوي الفرص وملتزم بالعمل بنزاهة، ودفع الابتكار، وتحويل الحياة وخدمة مجتمعنا. صاحب عمل متكافئ للفرص/المحاربين القدامى/المعوقين.</p><br><p>فقط في الولايات المتحدة وبورتو ريكو - لمعرفة المزيد، visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>للمتقدمين من الولايات المتحدة وبورتو ريكو الذين يسعون للحصول على تسهيلات مناسبة، انقر هنا لمزيد من المعلومات:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</p><br><br></li><li><p>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.</p><br><br></li><li><p>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</p><br><br></li><li><p>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br></li><li><p>Work harmoniously and professionally with co-workers and supervisors.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><p><b>Education:</b></p><br><br><p>College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><br><br><br><p><b>Experience: </b></p><br><br><ul><li><p>Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage.</p><br><br></li><li><p>Previous experience in Room Services is mandatory.</p><br><br></li></ul><br><p><b>Skills and Abilities: </b></p><br><br><ul><li><p>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.</p><br><br></li><li><p>Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food & beverage computer systems.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the English language.</p><br><br></li></ul><br><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule & Hours:</b></p><br><br><ul><li>full time, and hours expected to be worked (early mornings, days, evenings, overnights, or weekends<span>.</span></li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Tunisia (TN) <br>
<b>City</b>: Bizerte<br>
<b>Worksite / Location</b>: Bizerte </p><br> <p><b>Job Function</b>: CEO_Human Resources <br>
<b>Job Discipline</b>: General Operations <br>
<b>Job Family</b>: Operational HR</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a HR Operations Manager in our plant in [[location]]. </p><br>
<p>The HR Manager is responsible for managing all human resources activities, ensuring effective workforce planning, employee relations, recruitment, training, and compliance with company policies and labor laws.</p><br><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job.</p><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p><strong>1. Technical enablement & expertise</strong></p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change & adoption</strong></p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT & AI</strong></p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>