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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting &amp; Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>EY is currently gathering more than PHONE_NUMBER associates and collaborators worldwide in over 154 countries. Thanks to this network, whose level of integration and international scope guarantee the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Tax, and Law.</p><p>We are growing talents so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for an experienced finance professional, capable of leading strategic missions around financial analysis, margin, and forecasting, while contributing to reporting and KPI monitoring.</p><p>Your profile:</p><ul><li>Bachelor's degree or Master's degree from a business school or university (Finance, Management, or similar disciplines).</li><li>Significant experience (minimum 2 years) in financial management, management control, or Administrative and Financial Department.</li><li>Very good skills in KPI analysis, budget monitoring, margin management, and forecast development.</li><li>Advanced mastery of Excel and ease with office tools; knowledge of financial ERPs is a plus.</li><li>Ability to synthesize and interpret financial data to guide strategic decision-making.</li><li>Fluent French, English appreciated in an international environment.</li><li>Rigorous, proactive, and possessing excellent interpersonal skills to collaborate with diverse teams.</li></ul><p></p></section>