وظائف مستشار عقارات في تونس

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Identify customer needs and requirements for SAP JIT environment; Align customer requirements with current solution and standards; Define functional requirements and create development specifications; Manage SAP JIT service backlog, prioritize change demands including the alignment into release cycles; Develop training documents with focus on key users and release notes with descriptions of new functionalities; Ensure 2nd and 3rd level support for WSD SAP JIT service; Contribute to projects as SAP JIT expert (including FLUX) and propose improvements for the service framework; Manage projects using IT Project management methodology.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years working with SAP JIT;</li><li>Production planning process knowledge;</li><li>Deep knowledge and understanding of SAP JIT environment;</li><li>Advanced English skills. German is an advantage;</li><li>Strong communication skills, persuasive power and intercultural sensitivity;</li><li>Ability to handle conflicts and drive critical topics;</li><li>Analytical skills and ability to manage projects;</li><li>Proactive, customer-oriented and consulting-strong working and thinking;</li><li>Competences to create and guide change processes;</li><li>Willingness to travel nationally and internationally.</li></ul><p></p></section>

<p><br></p><p>Activities</p><ul><li>Provide telephone and in-person reception for customers at the company's headquarters.</li><li>Contact customers to organize the delivery of their new TotalEnergies Fleet Card and ensure follow-up of distribution appointments.</li><li>Respond to customer inquiries regarding cards.</li><li>Support customers in the migration project to the new TotalEnergies Fleet Card and answer their questions.</li><li>Ensure rapid and efficient processing of requests received through various contact channels.</li><li>Ensure administrative follow-up of requests and updating of customer files.</li><li>Contribute to customer satisfaction and loyalty by providing responses adapted to their needs.</li><li>Contribute to the establishment, update, and monitoring of the dashboard for the migration project to the new TotalEnergies Fleet Card.</li><li>Depending on the department's activity, the position holder may also handle customer requests concerning the various activities of TotalEnergies Marketing Tunisie.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b><font dir="auto" ><font dir="auto" >A two- or three-year post- secondary degree</font></font></b><font dir="auto" ><font dir="auto" > in business, management, customer relations, or a related field is required. Prior experience in customer relations, customer service, or reception is preferred. Excellent oral and written communication skills are essential. A strong customer service orientation, active listening skills, and a solution-oriented approach are required. Proficiency in office software and Power BI experience are desirable. The ability to track key performance indicators and generate reports is also required. Rigor, organization, responsiveness, and a team-oriented approach are essential.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Identify customer needs and requirements for SAP JIT environment; Align customer requirements with current solution and standards; Define functional requirements and create development specifications; Manage SAP JIT service backlog, prioritize change demands including the alignment into release cycles; Develop training documents with focus on key users and release notes with descriptions of new functionalities; Ensure 2nd and 3rd level support for WSD SAP JIT service; Contribute to projects as SAP JIT expert (including FLUX) and propose improvements for the service framework; Manage projects using IT Project management methodology.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years working with SAP JIT;</li><li>Production planning process knowledge;</li><li>Deep knowledge and understanding of SAP JIT environment;</li><li>Advanced English skills. German is an advantage;</li><li>Strong communication skills, persuasive power and intercultural sensitivity;</li><li>Ability to handle conflicts and drive critical topics;</li><li>Analytical skills and ability to manage projects;</li><li>Proactive, customer-oriented and consulting-strong working and thinking;</li><li>Competences to create and guide change processes;</li><li>Willingness to travel nationally and internationally.</li></ul><p></p></section>

<p>In the context of developing its Technology Risk activity, EY Tunisia is looking for Junior Auditors / Consultants specializing in Information Systems and innovative technologies. Technology Risk is also integrated within a larger department called Business Consulting, comprising approximately 220 people, thus allowing for more diverse opportunities and/or continuous evolution on complex mixed business and IS issues.</p><p><strong>The Opportunity</strong></p><p>Our Technology Risk team currently has more than 60 consultants and supports major companies in various sectors (Banks, insurance, industry, public sector, telecom, etc.) and different geographies (Tunisia/ Maghreb/ Africa/ Europe: France, Luxembourg, Germany, etc./ Middle East: Qatar, UAE, Saudi Arabia, Egypt, etc.) in transforming their IS to meet strategic, regulatory, and security challenges broadly.</p><p>By joining us, you will have the opportunity to develop various business and technical expertise by participating in various audit and consulting missions.</p><p>You will also benefit from training and close coaching throughout your professional career within the Firm.</p><p><strong>Your Missions</strong></p><p>You will be trained in our methodologies and will have the opportunity to work, according to your skills and aptitude, within multidisciplinary teams on various types of audit and consulting missions:</p><ul><li>Management and control of risks related to information systems and cybersecurity</li><li>Program/Project Risk Management</li><li>Information system audit across all SI layers: application, network (LDAP directories, Active Directory), infrastructure (servers, databases)</li><li>Review of IT system implementations, both on the application layer and the infrastructure layer (application server, database)</li><li>SOCR (Service Organizations Control Reporting) projects</li><li>Business Continuity Plan, Crisis Management</li><li>Cybersecurity readiness assessments</li><li>Support for the implementation of an information security management system</li><li>Regulatory audit and in accordance with standards and best practices (ISO27001/ ISO27002/ ISO22301/ NCA ECC/ SWIFT CSP/ NIST/ etc.)</li></ul><p><strong>Your Responsibilities:</strong></p><ul><li>You actively participate in the execution of missions with our clients in close collaboration with experienced consultants and managers.</li><li>You intervene at the core of companies and their business processes to provide advice aimed at helping them manage their operational or technological risks, particularly in the context of audit missions.</li><li>You support management in implementing their risk management frameworks (risk mapping, process modeling, other diagnostics...).</li><li>You base your work on qualitative and quantitative analyses from sometimes large and complex data.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate of an engineering school, management school, or university, you have successful prior experience (internship, apprenticeship) in a company, audit firm, or consulting firm in the field of Information Systems.</p><p>Enthusiastic, dynamic, committed, you have a strong ability to adapt and enjoy working in a team.</p><p>Your rigor, interpersonal skills, and ease in oral and written communication will contribute to the excellence of our service to clients.</p><p>Advanced English</p><p>Good communication in French</p><p>International experience is a plus.</p><p>As part of its Diversity policy, EY considers all applications, including those from people with disabilities, on equal terms.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Your team&nbsp;</b></p><br><p>As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.</p><br><p>&nbsp;<br>You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control.</p><br><p><br>Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions.&nbsp;This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives.&nbsp;</p><br><p><b>Your missions&nbsp;</b></p><br><ul><li><p>Provide support services to the clients : follow-up and solving of open cases</p><br></li><li><p>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed</p><br></li><li><p>Manage defect correction and product enhancement</p><br></li><li><p>Conduct training, internal to Murex or to clients</p><br></li><li><p>Participate to client assistance on-site</p><br></li><li><p>Work on an internal product evolution stream</p><br></li></ul><p><b>Your profile&nbsp;</b></p><br><ul><li><p>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics.</p><br></li></ul><ul><li><p>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable.</p><br></li></ul><ul><li><p>Strong analytical and problem-solving skills&nbsp;</p><br></li></ul><ul><li><p>Client-facing and excellent interpersonal and communication abilities&nbsp;</p><br></li></ul><ul><li><p>Ability to work independently, take initiatives and manage priorities in a dynamic environment&nbsp;</p><br></li></ul><ul><li><p>Fluent in English required and openness to travel</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<ul><li>Identify customer needs and requirements for SAP JIT environment;</li><li>Align customer requirements with current solution and standards;</li><li>Define functional requirements and create development specifications;</li><li>Manage SAP JIT service backlog, prioritize change demands including the alignment into release cycles;</li><li>Develop training documents with focus on key users and release notes with descriptions of new functionalities;</li><li>Ensure 2nd and 3rd level support for WSD SAP JIT service;</li><li>Contribute to projects as SAP JIT expert (including FLUX) and propose improvements for the service framework;</li><li>Manage projects using IT Project management methodology.</li></ul><br><br>Qualifications and Experience<ul><li>Minimum 3 years working with SAP JIT;</li><li>Production planning process knowledge;</li><li>Deep knowledge and understanding of SAP JIT environment;</li><li>Advanced English skills. German is an advantage;</li><li>Strong communication skills, persuasive power and intercultural sensitivity;</li><li>Ability to handle conflicts and drive critical topics;</li><li>Analytical skills and ability to manage projects;</li><li>Proactive, customer-oriented and consulting-strong working and thinking;</li><li>Competences to create and guide change processes;</li><li>Willingness to travel nationally and internationally.</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>MISSION Your main mission will be to take charge of the maintenance and evolution of an internal NeoXam application for consolidating billing consulting. Accompanied by a team of experts, you will participate in:</p><p>Needs analysis: collect, understand, and formalize the needs expressed by clients or internal teams, while identifying the impacts on existing solutions;</p><p>Design and configuration: contribute to the configuration of NeoXam software packages, the implementation of management rules, data flows, and reporting processes;</p><p>Development and adaptation: carry out simple adjustments, manipulate financial data, and participate in the automation of processes or reports;</p><p>Testing and validation: prepare and execute test scenarios, analyze anomalies, verify the coherence of results, and contribute to acceptance testing phases;</p><p>Documentation: draft functional and technical documents related to configurations, procedures, management rules, and project deliverables;</p><p>Deployment and support: participate in solution deployment, assist end-users, and contribute to processing feedback or incidents;</p><p>Project collaboration: work with multidisciplinary teams in an international context, communicating clearly and structuredly.</p><p>This mission will allow you to develop a dual technical and functional skill set, at the intersection of IT, financial data, and client consulting.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The gem for us is a motivated, curious, and rigorous candidate who wishes to learn and grow in an environment combining IT, data, and finance.</p><p>You are preparing for a Bac+3 (or equivalent) degree in Computer Science and have initial foundations in algorithmic thinking, object-oriented programming, SQL, and relational databases.</p><p>You enjoy teamwork, clear communication, understanding user needs, and finding concrete solutions.</p><p>You are organized, detail-oriented, autonomous in your research, and motivated by continuous learning.</p><p>An interest in finance, data, or reporting topics would be appreciated.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Your team&nbsp;</b></p><br><p>As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.</p><br><p>&nbsp;<br>You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control.</p><br><p><br>Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions.&nbsp;This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives.&nbsp;</p><br><p><b>Your missions&nbsp;</b></p><br><ul><li><p>Provide support services to the clients : follow-up and solving of open cases</p><br></li><li><p>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed</p><br></li><li><p>Manage defect correction and product enhancement</p><br></li><li><p>Conduct training, internal to Murex or to clients</p><br></li><li><p>Participate to client assistance on-site</p><br></li><li><p>Work on an internal product evolution stream</p><br></li></ul><p><b>Your profile&nbsp;</b></p><br><ul><li><p>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics.</p><br></li></ul><ul><li><p>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable.</p><br></li></ul><ul><li><p>Strong analytical and problem-solving skills&nbsp;</p><br></li></ul><ul><li><p>Client-facing and excellent interpersonal and communication abilities&nbsp;</p><br></li></ul><ul><li><p>Ability to work independently, take initiatives and manage priorities in a dynamic environment&nbsp;</p><br></li></ul><ul><li><p>Fluent in English required and openness to travel</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<div><div><p><strong ><font dir="auto" ><font dir="auto" >Activitie</font></font></strong></p></div></div><div> <div> <div> <p> <strong><font dir="auto" ><font dir="auto" >Legal advice and support</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Providing legal advice to operational departments and support services</font></font></p> <p><font dir="auto" ><font dir="auto" > Analyze legal risks and propose appropriate solutions</font></font></p> <p><font dir="auto" ><font dir="auto" > To ensure legal and regulatory monitoring</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Contract drafting and management</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Drafting, analyzing and negotiating contracts (commercial, supplier, partnership, service, etc.)</font></font></p> <p><font dir="auto" ><font dir="auto" > Monitor contract execution and manage any disputes that may arise.</font></font></p> <p><font dir="auto" ><font dir="auto" > Update the mods for the contractors</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Compliance and regulations</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Ensure compliance with legal and regulatory obligations</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in bringing the company into compliance (GDPR, company law, employment law, etc., depending on the scope)</font></font></p> <p><font dir="auto" ><font dir="auto" > Contribute to internal or external legal audits</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Dispute resolution</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Prepare and monitor pre-litigation and litigation cases</font></font></p> <p><font dir="auto" ><font dir="auto" > Maintaining relationships with external lawyers and advisors</font></font></p> <p><font dir="auto" ><font dir="auto" > Follow legal proceedings and decisions</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Real estate :</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Management of rents for land and operating businesses</font></font></p> <p><font dir="auto" ><font dir="auto" > Real estate legal matters.</font></font></p> <p> <br> </p> </div> </div> </div> <div> <div> <div> <strong>Candidate Profile</strong> </div> </div> <div> <div> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education:</font></font></strong><font dir="auto" ><font dir="auto" > Master's degree in Business Law, Commercial Law, or Civil Law</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience level:</font></font></strong><font dir="auto" ><font dir="auto" > 3-5 years of experience in a multinational company, or local group of companies or similar. Preferably experience in the oil/energy sector.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical skills:</font></font></strong><font dir="auto" ><font dir="auto" > Mastery of civil law, commercial law, company law, litigation, contract drafting.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Behavioral skills:</font></font></strong><font dir="auto" ><font dir="auto" > Organizational skills, business acumen, rigor and analytical skills / Ability to work collaboratively across departments / Discretion and respect for confidentiality</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Language skills:</font></font></strong><font dir="auto" ><font dir="auto" > Arabic, French, English.</font></font></li> </ul> <p><br></p></div></div></div><div><div><div> </div></div></div>

<font dir="auto" ><font dir="auto" ><b>Job description&nbsp;</b></font></font><div> <div> <p><font dir="auto" ><font dir="auto" >Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe.</font></font></p> <p><font dir="auto" ><font dir="auto" >At Veo, we are committed to finding innovative solutions to help businesses make the most of their unsold inventory, such as past-season collections, products nearing their expiration date, and cancelled orders. Efficiency is our guiding principle! And that's not all: we have offices in 9 countries.</font></font></p> <p><font dir="auto" ><font dir="auto" >Join us and become part of a team committed to values ​​such as dedication, transparency, solidarity, continuous improvement, and competence. These values ​​are not just words; they guide everything we do.</font></font></p> <p><font dir="auto" ><font dir="auto" >Let's make a difference together! We are looking to strengthen our Sousse team and are recruiting a Senior Accountant. </font></font></p> <p> </p> <p> <strong><font dir="auto" ><font dir="auto" >Main responsibilities:</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Analyze the general balance monthly and annually by cycle, verify accounting records and resolve any discrepancies encountered.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Record accounting entries to adjust accounts (provisions, depreciation, amortization, adjustments) in order to comply with the group's internal policies.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Perform inter-company invoicing while respecting all established internal flows and ensuring intra-group reciprocity.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Perform the monthly closing of accounts by verifying all expense and revenue accounts of all the main companies in the group.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Prepare the annual financial statements (balance sheet, profit and loss statement) within the deadlines imposed for the main companies of the group.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the implementation of internal procedures for carrying out accounting activities.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Propose direction for the improvement of existing processes and participate in the implementation of new flows and processes.</font></font></p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong><font dir="auto" ><font dir="auto" >Profile :</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Holder of a Master's degree in accounting / ideally in R vision Accountant</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >3-4 years of experience (ideally in an accounting firm; Audit department)</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >B2 level in French;</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >A good level of English would be desirable;</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Advanced Excel skills;</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of SAP and French real estate law would be an asset;</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Meaning of the detail;</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Stress management;</font></font></p> </li> <li> <p>Organisation;</p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical mind;</font></font></p> </li> <li> <p>Communication.</p> </li> </ul> <p> </p> <p> <strong><font dir="auto" ><font dir="auto" >The advantages</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font></p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Work in an environment where you have the chance to stand out and real opportunities for professional development;</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Attractive salary;</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >International training with trips abroad.</font></font></p> </li> </ul> <p> </p></div></div>

<p>The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance.</p><ul><li>Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</li><li>Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</li><li>Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</li><li>Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</li><li>Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</li><li>Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: university degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution. Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</p><p>Experience: At least Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support. Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable</p>

<p>Manage ServiceNow platform upgrades, releases and patching activities while ensuring platform performance, reliability, security and compliance with governance standards and architectural principles Support, enhance and continuously optimize ServiceNow products and modules, including ITSM, Strategic Portfolio Management (SPM), CMDB, Asset Management, Knowledge Management and custom business applications Drive the evolution toward Autonomous IT through automation, self-service capabilities and AI-driven operations while enabling proactive service management based on high-quality service and configuration data Establish and further develop ServiceNow as an enterprise-wide platform for workflow automation across business functions Analyze, redesign and digitalize business processes by transforming manual activities into efficient and scalable digital workflows Develop dashboards, reporting capabilities and actionable insights to support data-driven decision-making and enhance user experience</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Business Informatics, Information Technology, Computer Science or a comparable qualification Several years of professional experience as a ServiceNow Consultant, Solution Consultant, Technical Consultant or in a comparable role, including experience designing, implementing and enhancing ServiceNow solutions Strong understanding of IT service management principles, enterprise workflows and digital process optimization Experience working with ServiceNow modules such as ITSM, Strategic Portfolio Management (SPM), CMDB, Asset Management, CSM or custom application development Knowledge of modern platform, integration and automation technologies, ideally complemented by ServiceNow certifications such as CSA, CAD or comparable credentials Passion for improving user experiences through technology and driving continuous improvement in collaboration with technical and business stakeholders Strong communication and consulting skills combined with a structured, analytical and solution-oriented mindset Fluent English skills</p>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Organizational Department / Unit to which the Consultant is contributing The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance. Under the overall supervision of Head of Sub Office in Sfax, and the direct supervision of the Migration Health Officer and MHD Physician, and in coordination with the MHD medical team and relevant referral services, the consultant will undertake the following duties and responsibilities:</p><p>Task 1: Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</p><p>Task 2: Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</p><p>Task 3: Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</p><p>Task 4: Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</p><p>Task 5: Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</p><p>Task 6: Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</p><p>Performance indicators for the evaluation of results - Psychological consultations and assessments are delivered within agreed timelines and professional standards. - Beneficiaries referred for psychological support receive appropriate assessment, intervention, follow-up and/or referral according to identified needs. - Urgent or high-risk cases are identified and escalated/referral is initiated in a timely manner. - Clinical and psychosocial documentation is accurate, complete, confidential and maintained through approved channels. Effective multidisciplinary coordination with the MHD medical team is demonstrated. - The consultant maintains professional boundaries, confidentiality and ethical standards throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3><ul><li>Education - University degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution.</li><li>Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</li><li>Experience - Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support.</li><li>Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable.</li></ul><h3>Skills</h3><ul><li>Strong psychological assessment, counselling and communication skills.</li><li>Ability to work with vulnerable beneficiaries in a culturally sensitive and non-judgmental manner.</li><li>Good clinical judgment within the scope of professional competence and the consultancy.</li><li>Ability to identify urgent concerns and escalate appropriately.</li><li>Strong documentation, organization and follow-up skills.</li><li>Ability to work effectively as part of a multidisciplinary health team.</li></ul><h3>Languages</h3><ul><li>For this consultancy, Fluency in Arabic is required.</li><li>Working knowledge of French is required.</li><li>Working knowledge of English is an asset.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h3>Required Competencies</h3><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h3>Values</h3><ul><li>all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h3>Core Competencies behavioural indicators</h3><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer: An international and inclusive environment: A setting where you will feel supported, encouraged, and welcome from day one. Continuous development: Access to our internal learning platforms and external training programs. Endless growth opportunities: 90% of our managers started their careers as customer advisors. Paid training: A 2-3 week training program to introduce you to the specifics of the role. Comfort and well-being: Modern offices with relaxation areas for your breaks. Flexibility and benefits: Flexible working hours, free taxi service for shifts ending between 7:30 pm and 11:00 pm, as well as various company benefits and discounts.</font></font></p><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a real impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.</font></font></p><p><font dir="auto" ><font dir="auto" >Life at Transcom. At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we care and support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile:</font></font></h2><p><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Proficiency in French: Level C1 or native language (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >English proficiency: Minimum level B2 (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>

<p>The consultant will contribute to the work of IOM Tunisia s MHD, which supports national efforts to strengthen health system resilience to climate change and ensure inclusive, gender responsive health services for vulnerable populations. The assignment directly feeds into MHD s strategic objectives of generating evidence, enhancing multi sectoral coordination, and integrating climate health migration considerations into national policies, strategies, and operational frameworks under the project STRENGTHENING HEALTHCARE SYSTEMS FOR CLIMATE RESILIENCE IN TUNISIA (MA1159) . The consultant will engage with a broad range of stakeholders, including national and regional authorities, health professionals, civil society organizations, UN agencies, and community representatives, to ensure the relevance, quality, and ownership of the developed materials. Through stakeholder consultations and validation workshops, the consultancy will support the alignment of outputs with national priorities and health system frameworks. The assignment will contribute to strengthening Tunisia's capacity to address the health impacts of climate change and migration by equipping health practitioners with practical knowledge, tools, and guidance that promote resilient, inclusive, and gender-sensitive health responses. Under the direct supervision of the migration health officer and overall guidance of the MHD Project Coordinator in Tunisia and in collaboration with the ministry of health, the consultant will undertake the following tasks with deliverables over a period of 4 months (16 weeks- 112 calendar days). The consultant will perform the following duties and responsibilities:</p><p>Task 1: Development of Gender-Sensitive Information Materials and Toolkits</p><ul><li>Conduct a rapid desk review of existing national and international materials related to climate-sensitive health risks (e.g. heat stress, pollution, vector- and waterborne diseases, and mental health).</li><li>Develop gender-sensitive information materials and toolkits targeting: Health practitioners (training manuals, clinical guides).</li><li>Ensure materials are inclusive, accessible, and culturally sensitive, and available in Arabic and French.</li></ul><p>Task 2: Design of Training Curriculum and Technical Content</p><ul><li>Develop a training curriculum and modules covering: Climate-sensitive diseases and related public health risks.</li><li>Mental health and psychosocial support in climate and migration contexts.</li><li>Gender, age, and disability considerations in healthcare provision.</li><li>Integrate a Training of Trainers (ToT) component to enable cascade training.</li><li>Ensure alignment with MoH and WHO technical standards.</li></ul><p>Task 3: Stakeholder Consultations and Validation</p><ul><li>Organize and facilitate consultations with key stakeholders to ensure relevance and contextualization of materials.</li><li>Prepare and present draft materials during validation workshops with the Ministry of Health and project partners.</li><li>Revise and finalize all deliverables based on feedback received during the validation process.</li></ul><p>Task 4: Dissemination and Technical Support</p><ul><li>Support the dissemination of finalized materials through digital and physical channels, including health facilities, community networks, and IOM offices.</li><li>Provide recommendations for the integration and sustainability of materials within the national health system.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Master s degree in public health, Environmental Health, Climate Change, or related field from an accredited academic institution.</li><li>Experience: At least five (5) years of professional experience in public health, health communication, or climate change and health.</li><li>Proven experience in developing training curricula and technical materials for health professionals.</li><li>Experience working with UN agencies, governments, or NGOs in health, migration, or climate-related programmes.</li><li>Demonstrated experience integrating gender-sensitive and inclusive approaches in public health programming.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired Profile: To succeed in this role, you will need: Fluency in French: C1 level or native speaker (written and spoken). Fluency in English: Minimum B2 level (written and spoken). Excellent communication skills: Strong interpersonal skills, empathy, and active listening skills. Mental agility: Ability to quickly absorb information, adapt, and react to change. Positive attitude: A genuine desire to deliver a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></p>

<div><div><ul><li><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join Transcom as a Customer Advisor</font></font></strong> </div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working on a rotating schedule.</font></font><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile:</font></font></strong> </div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To succeed in this role, you will need:</font></font></div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French: Level C1 or native language (written and oral).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My English proficiency: Minimum level B2 (written and oral).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font><br> <br></li></ul></div> </div>