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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;Data Operations Specialist</strong></span> <br> <span><strong>Location</strong>: <strong>Tunis, Tunisia</strong></span> <br> <span><strong>Report to:&nbsp;Data Operations Manager</strong></span> <br> <span><strong>Overview:</strong></span><br><span>The Data Operations Specialist&nbsp;will be part of the Marketing Analytics &amp; Insights Team. Our mission is to use Data &amp; Advanced Analytics to support the Marketing teams globally. As part of the team, reporting to the Data Operations Manager, you will collaborate with experienced Data Analysts &amp; Data Scientists. Your role is to establish a robust data foundation that supports the organization's analytical needs and enables data-driven decision-making across all functions.</span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</span></li> <li><span>You monitor data flows of customers and prospects and identify, analyze and resolve issues</span></li> <li><span>You are continuously working on further improving our data collection monitoring, data quality, and integrity</span></li> <li><span>You perform audits of data quality</span></li> <li><span>You know our data, database and data structure</span></li> <li><span>You demonstrate detailed understanding of downstream data workflows and interdependencies</span></li> <li><span>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</span></li> <li><span>You help the privacy team to maintain GDPR compliance</span></li> <li><span>You follow identified issues with technical teams&nbsp;</span></li> <li><span>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</span></li> <li><span>You document and maintain Data Operations Specialist procedures and guidelines</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</span></li> <li><span>Excellent analytical and problem-solving skills$</span></li> <li><span>Fluent level in English is required</span></li> <li><span>Attention to detail and a strong commitment to data accuracy and quality&nbsp;</span></li> <li><span>Cross functional support (ad hoc) with Marketing and Telesales agents</span></li> <li><span>Strong understanding of database&nbsp;and business needs</span></li> <li><span>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities&nbsp;</span></li> <li><span>Good proficiency in writing &amp; speaking the English language</span></li> <li><span>Motivated and energetic at completing tasks and learning new tasks</span></li> <li><span>Ability to meet deadlines.&nbsp;</span></li> <li><span>Knowledge of the reporting systems Looker is a plus&nbsp;</span></li> <li><span>Direct mail or Marketing experience is a plus</span></li> <li><span>Familiarity with cloud computing platforms like&nbsp;</span><span>AWS</span><span> (optional)</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic &amp; French.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;Credit Administrator processor - Day shift&nbsp;</strong></span><br><span><strong>Location: Tunis, Tunisia</strong></span><br><span><strong>Report to:&nbsp;Quality Leader</strong></span><br><p><span><strong><u>Overview:</u></strong></span><br><span>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.&nbsp; With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.</span></p><br><p><span>If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below.</span></p><br><p><span>The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br><p><span><strong>collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Perform detail checks on customer orders to capture the highest level of accuracy and detail.&nbsp;</span></li><li><span>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</span></li><li><span>Identify, discuss and resolve issues</span></li><li><span>Provide actionable data to various support groups as needed</span></li><li><span>Work independently whilst working within the team</span></li><li><span>Support process and quality improvements in the Contact Centre</span></li><li><span>Identify order/product opportunities and issues, then determine when escalation is necessary</span></li><li><span>Investigate and respond to all quality issues</span></li><li><span>Perform verification and process of credit</span></li><li><span>investigate customer complaints and non-conformance issues</span></li><li><span>Prepare and submit reports to the quality management team</span></li><li><span>Solve practical problems and deal with a variety of variables in situations.</span></li><li><span>Define problems, collect data, establish facts, and draw valid conclusions.</span></li></ul><br><p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br><p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br><br><p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br><ul><li><span>A minimum of 1 year experience in a similar role</span></li><li><span>A fluent level in English is a must</span></li><li><span>Contact Centre experience is required</span></li><li><span>Knowledgeable of quality assessment processes is a plus</span></li><li><span>Self-motivated and goal oriented</span></li><li><span>Strong Communication Skills</span></li><li><span>Advanced MS office (Excel / Power Point /Word)</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First:&nbsp;</strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity:&nbsp;</strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric:&nbsp;</strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br><p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>About Venari Security</span></p><br> <p>Venari Security Limited is a UK cybersecurity technology company focused on cryptographic visibility and post-quantum security readiness. Its technology helps organisations identify and manage encryption-related risks across cloud, on-premises and containerised environments.</p><br> <p><span>Role purpose</span></p><br> <p>The Senior Financial Controller will have overall responsibility for the integrity, accuracy and timely delivery of Venari Security’s financial information. Reporting to the Chief Operating Officer, the role will provide hands-on ownership of the company’s accounting records, management reporting, statutory compliance, payroll, taxation, company secretarial matters and cap table administration.</p><br> <p>The successful candidate will oversee the external bookkeeping provider and coordinate effectively with auditors, tax advisers, legal advisers, payroll providers and other professional service firms. This is a broad, commercially focused position suited to an experienced financial controller who is comfortable operating independently within a growing technology business.</p><br> <p><span>Key responsibilities</span></p><br> <p><span>Financial control and reporting</span></p><br> <ul> <li>Take overall ownership of the company’s financial records and reported financial results.</li> <li>Maintain an effective financial control environment appropriate for a growing technology company.</li> <li>Lead the monthly, quarterly and annual financial close processes.</li> <li>Prepare accurate monthly management accounts, including the income statement, balance sheet, cash flow statement and supporting analysis.</li> <li>Prepare and review balance sheet reconciliations, ensuring that reconciling items are investigated and resolved promptly.</li> <li>Maintain the general ledger and ensure transactions are recorded accurately and consistently.</li> <li>Monitor expenditure against budgets and provide clear explanations of material variances.</li> <li>Produce financial information and analysis for the COO, Chief Executive Officer, Board and investors.</li> <li>Maintain appropriate accounting policies, procedures and financial controls.</li> <li>Support budgeting, forecasting, cash flow management and financial planning activities.</li> </ul> <p><span>Xero ownership</span></p><br> <ul> <li>Act as the principal owner and administrator of the company’s Xero accounting system.</li> <li>Maintain the chart of accounts, tracking categories, user permissions and financial reporting structure.</li> <li>Ensure that bank accounts, payroll records, supplier balances, customer balances and other control accounts are reconciled regularly.</li> <li>Review the quality and accuracy of transactions processed by the external bookkeeping provider.</li> <li>Ensure that supporting documentation is retained and attached appropriately within Xero or the company’s document management system.</li> <li>Develop efficient and scalable accounting processes, including suitable integrations with payroll, banking, expense and reporting systems.</li> </ul> <p><span>Oversight of outsourced bookkeeping</span></p><br> <ul> <li>Manage the relationship with the company’s external bookkeeping provider.</li> <li>Establish clear monthly timetables, responsibilities and service standards.</li> <li>Review bookkeeping output for accuracy, completeness and compliance with the company’s accounting policies.</li> <li>Ensure supplier invoices, expenses, bank transactions, accruals, prepayments and journals are processed correctly.</li> <li>Resolve technical accounting or transaction-processing issues escalated by the bookkeeping team.</li> <li>Review supplier payment runs before they are submitted for approval.</li> <li>Ensure appropriate segregation of duties is maintained between transaction preparation, review and payment approval.</li> </ul> <p><span>Statutory financial statements</span></p><br> <ul> <li>Lead the preparation of the company’s annual statutory financial statements in accordance with applicable UK accounting standards and the Companies Act 2006.</li> <li>Prepare or coordinate year-end accounting schedules and supporting audit documentation.</li> <li>Manage the relationship with the company’s independent accountants.</li> <li>Act as the principal finance contact during any year-end audit or accounts preparation process.</li> <li>Respond to queries and ensure agreed adjustments and recommendations are implemented.</li> <li>Ensure statutory accounts are approved and filed within the required deadlines.</li> </ul> <p><span>Taxation</span></p><br> <ul> <li>Prepare or oversee the preparation of corporation tax computations and supporting schedules.</li> <li>Coordinate the preparation and submission of corporation tax returns with the company’s tax advisers.</li> <li>Maintain appropriate tax accounting records, including current and deferred tax calculations where applicable.</li> <li>Manage VAT compliance, including the preparation or review of VAT returns and reconciliation of VAT control accounts.</li> <li>Ensure compliance with PAYE, National Insurance, benefits reporting and other employment-related tax obligations.</li> <li>Support the preparation of research and development tax relief claims where applicable.</li> <li>Monitor tax payment and filing deadlines and ensure all liabilities are settled when due.</li> <li>Liaise with HM Revenue &amp; Customs and external tax advisers as required.</li> </ul> <p><span>Payroll</span></p><br> <ul> <li>Take ownership of the end-to-end payroll control process.</li> <li>Manage the relationship with the external payroll provider.</li> <li>Review monthly payroll reports, employee changes, bonuses, deductions, pension contributions and statutory payments.</li> <li>Reconcile payroll reports to Xero, bank payments and payroll control accounts.</li> <li>Ensure payroll is approved and paid accurately and on time.</li> <li>Oversee compliance with PAYE, National Insurance, pension auto-enrolment and year-end payroll reporting requirements.</li> <li>Support the preparation of P11D forms, PAYE Settlement Agreements and other employee tax reporting where required.</li> <li>Work closely with management and human resources advisers on starters, leavers and changes to remuneration.</li> </ul> <p><span>Company secretarial and statutory compliance</span></p><br> <ul> <li>Coordinate the company secretarial activities of Venari Security Limited.</li> <li>Maintain the company’s statutory registers, including registers of directors, shareholders and persons with significant control.</li> <li>Prepare and submit confirmation statements and other routine Companies House filings.</li> <li>Coordinate the preparation and filing of director appointments, resignations, changes of details and registered office updates.</li> <li>Maintain records of Board and shareholder resolutions.</li> <li>Support the preparation of Board meeting papers, minutes and corporate approvals.</li> <li>Monitor statutory filing deadlines and ensure the company remains in good standing.</li> <li>Liaise with external legal and company secretarial advisers on more complex corporate matters.</li> </ul> <p><span>Cap table and equity administration</span></p><br> <ul> <li>Maintain an accurate and fully reconciled company capitalisation table.</li> <li>Reconcile the cap table to Companies House filings, statutory registers, share certificates and accounting records.</li> <li>Record share issues, transfers, option grants, conversions and other equity transactions.</li> <li>Maintain supporting documentation for share allotments and shareholder approvals.</li> <li>Support the administration of employee share option schemes.</li> <li>Coordinate with legal advisers, investors and equity administration platforms where applicable.</li> <li>Prepare cap table analysis and ownership information for the Board, investors, auditors and advisers.</li> <li>Support future fundraising, due diligence and corporate transactions.</li> </ul> <p><span>Contract review and commercial support</span></p><br> <ul> <li>Review customer, supplier, employment and other commercial contracts from a financial and commercial perspective.</li> <li>Assess proposed contracts for pricing, payment terms, revenue recognition, cash flow, taxation, foreign exchange and financial risk implications.</li> <li>Identify unusual or onerous financial terms and escalate matters to the COO, senior management or legal advisers.</li> <li>Ensure material contracts are reflected appropriately in budgets, forecasts and accounting records.</li> <li>Maintain a central contract register showing key commercial terms, renewal dates and financial commitments.</li> <li>Support commercial negotiations by providing financial analysis and advice.</li> <li>Monitor compliance with contractual invoicing and payment requirements.</li> </ul> <p><span>Treasury and cash management</span></p><br> <ul> <li>Maintain accurate short- and medium-term cash flow forecasts.</li> <li>Monitor cash balances, customer receipts, supplier payments and funding requirements.</li> <li>Manage banking relationships and online banking access.</li> <li>Prepare or review payment runs and ensure appropriate authorisation procedures are followed.</li> <li>Monitor foreign currency exposures and recommend appropriate actions where relevant.</li> <li>Provide timely reporting to the COO and senior management on liquidity, cash runway and expected funding requirements.</li> </ul> <p><span>Governance, processes and systems</span></p><br> <ul> <li>Develop proportionate financial policies, procedures and controls.</li> <li>Document key finance processes and maintain an appropriate finance calendar.</li> <li>Improve the efficiency and scalability of the finance function.</li> <li>Support the implementation of new finance systems and reporting tools as the company grows.</li> <li>Ensure financial records and confidential information are maintained securely.</li> <li>Support investor due diligence, fundraising activities and other strategic projects.</li> <li>Provide financial guidance to budget holders and members of the senior management team.</li> </ul> <p><span>Key relationships</span></p><br> <ul> <li>Chief Operating Officer</li> <li>Chief Executive Officer and Board</li> <li>Senior management and departmental budget holders</li> <li>External bookkeeping provider</li> <li>Payroll providers</li> <li>External auditors or accountants</li> <li>Corporation tax and research and development tax advisers</li> <li>Legal and company secretarial advisers</li> <li>Banks and payment providers</li> <li>Existing and prospective investors</li> </ul> <p><span>Experience and qualifications</span></p><br> <p><span>Essential</span></p><br> <ul> <li>Qualified accountant, such as ACA, ACCA, CIMA or equivalent.</li> <li>Significant post-qualification experience in a financial controller or senior finance role.</li> <li>Strong practical knowledge of UK statutory accounting and financial reporting requirements.</li> <li>Extensive hands-on experience using Xero.</li> <li>Experience preparing or overseeing monthly management accounts and annual statutory financial statements.</li> <li>Experience managing corporation tax, VAT and payroll compliance.</li> <li>Experience overseeing an outsourced bookkeeping or accounting provider.</li> <li>Strong balance sheet control and reconciliation experience.</li> <li>Ability to manage multiple statutory, tax and reporting deadlines.</li> <li>Strong Excel and financial modelling skills.</li> <li>Excellent attention to detail and a high degree of professional integrity.</li> </ul> <p><span>Desirable</span></p><br> <ul> <li>Experience working in a cybersecurity, software, technology or venture-backed business.</li> <li>Experience maintaining company statutory registers and completing Companies House filings.</li> <li>Experience managing complex cap tables, share issues and employee option schemes.</li> <li>Experience supporting fundraising rounds, investor reporting or financial due diligence.</li> <li>Knowledge of accounting for research and development expenditure, share-based payments, convertible instruments or other technology-company transactions.</li> <li>Experience reviewing commercial contracts and advising on their financial implications.</li> <li>Familiarity with research and development tax relief claims.</li> <li>Experience working within a small, rapidly developing or internationally focused business.</li> </ul> <p><span>Skills and attributes</span></p><br> <ul> <li>Hands-on and willing to take direct ownership of both detailed and strategic finance matters.</li> <li>Highly organised, with the ability to establish structure and discipline in a developing finance function.</li> <li>Commercially aware and able to identify the financial implications of business decisions.</li> <li>Confident working independently and advising the COO and senior management.</li> <li>Able to challenge constructively and communicate financial matters clearly.</li> <li>Comfortable managing external advisers and service providers.</li> <li>Proactive in identifying risks, control weaknesses and opportunities for improvement.</li> <li>Discreet and capable of handling confidential financial, payroll and shareholder information.</li> <li>Adaptable and comfortable working in a growing technology company where responsibilities may evolve.</li> </ul> <p><span>Measures of success</span></p><br> <ul> <li>Accurate and timely monthly financial reporting.</li> <li>A well-controlled and fully reconciled Xero ledger.</li> <li>Reliable cash flow and financial forecasts.</li> <li>Statutory accounts, tax returns, payroll filings and Companies House submissions completed on time.</li> <li>An accurate cap table that reconciles to statutory and legal records.</li> <li>Effective oversight of the external bookkeeping provider.</li> <li>Clear documentation of financial processes and controls.</li> <li>Improved visibility of financial performance, cash runway and commercial commitments.</li> <li>A finance function that is appropriately prepared for audit (when required), investment and future growth.</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>All NRC employees are expected to work in accordance with the organisation’s values. To be <strong>dedicated</strong>, <strong>innovative</strong>, <strong>inclusive</strong> and <strong>accountabl</strong>e are attitudes and believes that shall guide our actions and relationships.&nbsp;NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.&nbsp;</span></span></p><br><span><span>Background</span></span><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping displaced and conflict-affected people in over 40 countries. NRC’s Information, Counselling and Legal Assistance (ICLA) Core Competency provides legal protection services, including information, counselling, and legal assistance, to enable people to claim their rights and access remedies. In Libya, ongoing conflict and institutional fragility have created serious barriers to accessing legal documentation, services, and rights for displaced and conflict-affected populations.&nbsp;</span></span></p><br><p><span><span>Traditionally, ICLA delivers legal information through face-to-face group information sessions (GIS) and community outreach. Globally and since 2018, NRC has been implementing a digital transformation journey to complement these methods, with the development of Kobli — a modular digital platform offering a legal information portal, user accounts, document storage, and case management tools.&nbsp;</span></span></p><br><p><span><span>NRC in Libya launched an information portal, DaliLy, to provide timely, accurate, and accessible legal information to these populations, complementing in-person services, and is looking at a Digital Transformation Coordinator to support the management, update and development of the platform, as well as supporting reporting and learning processes. &nbsp;</span></span></p><br><span><span>Roles and responsibilities</span></span><br><p><span><span>The ICLA Digital Transformation Coordinator will contribute to transform the way NRC provides its legal aid services, through the development and deployment of digital solutions. The ICLA Digital Transformation Coordinator will be responsible for coordinating the management, update and development of the existing digital platform with technical team members and legal consultants. They will support the design, piloting and roll out of digital solutions, in particular the DaliLy platform and other contents related to Libya portfolio placed in other NRC Kobli platforms. They will ensure that reporting on outputs and outcomes is efficient and that learning from the field teams, partners and users are documented and used to strengthen NRC ‘s approach to digitalisation.&nbsp;</span></span></p><br><span><span>Generic Responsibilities:</span></span><ul><li><p><span><span>Promote and share ideas for improvement and necessary changes in the activities, in relation to digitalisation initiatives</span></span></p><br></li><li><p><span><span>Ensure capacity building of project staff and transfer key skills related to digitalisation</span></span></p><br></li><li><p><span><span>Support ICLA Specialist in collaboration with the ICLA Global Digital Project Manager to develop and execute ICLA's vision for digital transformation</span></span></p><br></li><li><p><span><span>Collaborate with Global ICLA team in Head Office to ensure alignment with global digital guidelines for ICLA.</span></span></p><br></li><li><p><span><span>Coordinate and manage digital ICLA initiatives</span></span></p><br></li><li><p><span><span>Support learning and development of staff on digital initiatives&nbsp;</span></span></p><br></li><li><p><span><span>Compliance and adherence to NRC policies, guidance and procedures&nbsp;</span></span></p><br></li></ul><br><span><span>Specific responsibilities:</span></span><br><ul><li><p><span><span>Oversee the ICLA Libya Digital transformation initiatives</span></span></p><br></li><li><p><span><span>Lead the implementation of DaliLy (Libya Kobli Platform), the ICLA digital platform pilot and its further development and roll out</span></span></p><br></li><li><p><span><span>Engage with relevant NRC staff at global, regional, national and field level in the project to ensure participation and continuous feedback</span></span></p><br></li><li><p><span><span>Coordinate legal content management, development, update and publication for the digital platform</span></span></p><br></li><li><p><span><span>Coordinate the development and roll out of the user portal and the legal case management component with field teams (as applicable)</span></span></p><br></li><li><p><span><span>Support the transition from current ICLA database to legal case management platform (as applicable)</span></span></p><br></li><li><p><span><span>Coordinate training opportunities for ICLA staff and users of the digital tools</span></span></p><br></li><li><p><span><span>Build adequate technical capacity for a sustainable use of digital modalities for legal services provision&nbsp;</span></span></p><br></li><li><p><span><span>Oversee marketing approaches for DaliLy advertisement&nbsp;</span></span></p><br></li><li><p><span><span>Ensure proper reporting of outputs and outcomes related to the use of information platform and other digital features as applicable</span></span></p><br></li><li><p><span><span>Support NRC in monitoring and evaluating the use of digital modalities&nbsp;</span></span></p><br></li><li><p><span><span>Coordinate activities closely with the Global ICLA Digital advisers to report on progress and ensure alignment of policies.&nbsp;</span></span></p><br></li><li><p><span><span>Share experience and lessons learned with other country offices in collaboration with Global ICLA Digital Adviser and the ICLA Specialist</span></span></p><br></li><li><p><span><span>Ensure compliance with and adherence to NRC policies and procedures, especially in relation to data protection</span></span></p><br></li><li><p><span><span>Contribute to the identification of possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant forums and leading promotion initiatives linked to the project.</span></span></p><br></li><li><p><span><span>Provide regular progress reports to the line manager and related senior management at CO and global level</span></span></p><br></li><li><p><span><span>Ensure all digital transformation solution abide with Safe and Inclusive Programming (SIP) principles, as per the Digital ICLA Safe and Inclusive programming Guide</span></span></p><br></li><li><p><span><span>Any other tasks as delegated by the line managers&nbsp;</span></span></p><br></li></ul><span><span>Critical interfaces</span></span><br><ul><li><p><span><span>ICLA Specialist</span></span></p><br></li><li><p><span><span>ICLA National and filed Team members, particularly ICLA project manager, technical legal officer and legal consultants&nbsp;</span></span></p><br></li><li><p><span><span>ICLA Digital Global advisers</span></span></p><br></li><li><p><span><span>ICT department colleagues</span></span></p><br></li><li><p><span><span>MEL teams</span></span></p><br></li><li><p><span><span>Communications department</span></span></p><br></li><li><p><span><span>SIP advisers and focal points</span></span></p><br></li></ul><span><span>Generic professional competencies</span></span><br><ul><li><p><span><span>University degree in Information Technology, Marketing, Digital Communications, or related field.&nbsp;</span></span></p><br></li><li><p><span><span>Proven experience in managing digital communication, marketing, or engagement projects in complex contexts</span></span></p><br></li><li><p><span><span>Experience working with content management systems (CMS) and digital engagement tools</span></span></p><br></li><li><p><span><span>Demonstrated ability to design and deliver multimedia content (e.g., videos, infographics, blogs) and lead digital marketing campaigns</span></span></p><br></li><li><p><span><span>Familiarity with monitoring, evaluation, and learning processes</span></span></p><br></li><li><p><span><span>Fluent in English and Arabic</span></span></p><br></li></ul><span><span>Context related skills, knowledge and experience</span></span><br><ul><li><p><span><span>Knowledge of the Libyan context&nbsp;</span></span></p><br></li><li><p><span><span>Strong understanding of humanitarian or legal aid programmes.&nbsp;</span></span></p><br></li><li><p><span><span>Experience working in INGOs is an asset&nbsp;</span></span></p><br></li><li><p><span><span>Knowledge of cloud and SaaS solutions, particularly CRM's such as Salesforce and MS Dynamics is an asset</span></span></p><br></li><li><p><span><span>Understanding and experience in conducting and applying human-centered design processes, using Design Thinking methodologies for the development of solutions, working in collaboration with teams, relevant entities and project participants.</span></span></p><br></li><li><p><span><span>Previous experience in working in complex and volatile contexts</span></span></p><br></li></ul><span><span></span></span> </div>