وظائف محلل أعمال في تونس
٤٧ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>Responsibilities</b></p><br><ul>
<li>Collaborate with marketing teams to analyze marketing performance metrics, including attribution, audience targeting effectiveness, campaign ROI, and user engagement metrics.</li>
<li>Utilize data analysis skills, along with a deep understanding of marketing principles, to identify opportunities for improving marketing strategies and tactics.</li>
<li>Work cross-functionally with Product, Engineering, Research, and other teams to integrate marketing data into overall business strategy and product development processes.</li>
<li>Serve as a data ambassador, promoting a data-driven marketing culture within the organization.</li>
<li>Influence marketing strategy and execution by providing data-driven insights and recommendations to key stakeholders.</li>
<li>Partner with Engineering to ensure the collection of relevant data for informed decision-making and optimization of marketing efforts.</li>
<li>Develop and implement hypotheses for optimizing marketing performance, employing rigorous analytical approaches and methodologies.</li>
<li>Communicate insights and recommendations effectively through data-driven storytelling, influencing stakeholders to make data-informed decisions.<br></li>
</ul><br><p><b>Requirements</b></p><br><ul>
<li>Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience.</li>
<li>A minimum experience of 5 years in analytics in an app marketing environment, including a track record of leveraging attribution tools and analytics to define marketing strategies and of defining tracking plans for marketing campaigns.</li>
<li>Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)</li>
<li>Language skills : French and English (fluent) , Arabic is an advantage<br></li> </ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
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<p>We are looking for a Business Process Expert BPM Business Support (F/M) based in Mohamdia.</p><p><b>Grow with us – Your Responsibilities</b></p><br><ul><li>Facilitate Data and Process Management programs and initiatives from concept to implementation</li><li>Document input and prepare process requirements documents for internal Data and Process Management centers of excellence or competency centers</li><li>Support the needs of the process management throughout the process development; ensure what is delivered meets the original standards and KPIs</li><li>Conduct the process required to identify and evaluate internal digital assets and strengths</li><li>Provide emerging digital technologies and articulate the digital future of Sartorius with a strong focus on customer needs</li><li>Support in configuration requirements, integration decisions and technology process improvements</li><li>Abcd</li></ul><p><b>What will convince us</b></p><br><ul><li>Academic degree in Information Technology, Business Administration or Engineering or related field</li><li>Minimum 5 years of proven experience in effectively managing large-scale projects in digital environment</li><li>Technical background or working knowledge of software development process and tools is an advantage</li><li>Fluent in English</li><li>Enthusiasm for new technologies and digital trends</li><li>Ability to think analytically, very good conceptual skills</li></ul><p><b>About Sartorius </b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. </p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application. <br>www.sartorius.com/careers</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a support technician you will be required to: Remotely diagnose computer hardware or software malfunctions Configure the workstation to the user's needs and perform functional tests Guide the user to resolve the incident or take control of the system remotely Escalate unresolved incidents if necessary, remaining attentive to intervention time commitments, and keep the user informed Create a precise description of the intervention after each call and fill in the necessary fields in the incident management tool.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p><p></p></section>
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<span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Junior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft skills: Excellent Time Management & Productivity Strong Communication Skills Effective Cooperation & Teamwork Solid Problem-Solving Skills Demonstrated Initiative (ability to anticipate and act proactively) Performance Indicators: Target on availability of individual and sector/branch client scenarios/monitors Target on individual and sector/branch client satisfaction Target on compliance with client ticket SLAs (individual and sector/branch level) Target on revenue of the sector or branch Target on the number and quality of client analyses delivered</span> </div>
<h2 class="h5">Job description</h2>
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<span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Senior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft Skills : Excellent Time Management & Productivity (N2 level) Strong Communication Skills (N2 level) Effective Cooperation & Teamwork (N2 level) Solid Problem-Solving Skills (N2 level) Demonstrated Initiative (N3 level – ability to anticipate and act proactively)</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Context & Environment Maintien des sites logistiques en conformit technique par rapports aux standards. Maitrise des co ts /d lais. Mise en uvre des plans dActions techniques suite aux audits. Activities Etablissement des travaux dans les diffrents sites (d p t HCL Rad s et les sites aviations) de TolalEnergies Tunisie Effectuer avec les .responsables des siles ,les expressions des besoins des projets inscrits au budget dinvestissement et suivre le processus des travaux durant toutes les phases du projet Pr parer les tudes techniques et engager les bureaux d'tudes. Lancer les consultations et appels doffres des travaux en collaboration avec le service achat Assurer la prise en charge compl te des projets de la phase APD a la phase r alisation Assurer le suivi, le pilotage el le contrle de conformit durant les diffrentes phases Maintien des sites logistiques €n conformit technique par rapports aux standards planning N gocier et valider les modifications pouvant intervenir en cours de r alisation du projet Engager le contrle des r glements et des factures et participer dans la s lection, au choix et dans lEvaluation des fournisseurs en collaboration avec les Achats et le HSEQ Sassurer du respect des standards et des normes techniques dans les diffrentes phases du projet Etablir des commandes sur my eproc el r ceptionner les factures li es aux projets en cours Suivre les diffrentes phases exig es par le r f rentiel ONE-Maeslro dans la gestion des modifications Participer aux audits Maestro, Maestro-LOG el devaluations des risques et tablir les PAC ainsi que le suivi davancement des actions . Assurer lapplication des aspects HSE dans les diffrentes phases du projet. Effectuer les visites et contrles HSE des enlreprise8 lors de la r alisation des projets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Dipl me d'ing nieur en g nie industrielle / g nie civile / m canique</p><p>Niveau d'exp rience : minimum 2 ans</p><p>Comp tences : gestion de projets, connaissances des sites industrielles, Bonne communication, Rigueur et Int grit , sens de s curit </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>During this important phase in our business growth, VCS is seeking a highly skilled and organized Business Intelligence Manager to lead a team of skilled analysts. In this role, you will serve as both a hands-on leader and strategic manager, driving critical data governance and analytics initiatives while guiding a high-performing analytics team. Advancing our journey, you will leverage automation and scalable solutions to establish and maintain a trusted single source of truth for VCS data, empowering stakeholders with the tools and insights needed to make informed decisions and reducing reliance on ad hoc reporting. As a team leader, you will provide strategic direction and mentorship across the Sales Metrics Analysts, Business Analysts, and Product Analyst functions within VCS, ensuring alignment on priorities, data standards, reporting practices, and analytical insights that support organizational objectives and drive continuous improvement. By providing a bridge between the sales department and other business units, such as marketing and finance, you will play a crucial role in aligning organizational goals with sales objectives. Are you characterized by a constant quest for improvement? Do you demand analytical prowess and a keen understanding of sales dynamics? This role will be stimulating and rewarding for those who are drawn to a career that melds analytical thinking with operational excellence and who thrives in roles that support and elevate both team and overall business performance.</p><p>What You Will Do</p><ul><li>Architectural Leadership: Design and partner with engineering to deliver high-performance tables, dynamic views, and data pipelines, ensuring optimal query performance and scalability for Fulfillment Data Consumers.</li><li>Strategic Dashboarding: Develop sophisticated, "at-a-glance" visualizations in Looker that translate trends and efficiencies into actionable insights.</li><li>AI Integration: Leverage Snowflake Cortex to deploy LLM-powered functions or predictive forecasting directly within our data platform.</li><li>Domain Expertise: Analyze complex data to optimize fulfillment metrics, propose changes to our planning strategies, or help our fulfillment centers run more optimally.</li><li>Provide leadership oversight to ensure that across all the programs we're working on throughout VCS and with our cross-functional stakeholders we prioritize our work and resources effectively, measure impact, and deliver results.</li><li>Cross-Functional Partnership: Act as a consultant to leaders across Product Management, Sales, Finance, Systems Integrations, and others, transforming vague business questions into rigorous analytical frameworks and developing mutually beneficial working relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: 7 12 years of progressive experience in data analytics or business intelligence, with a background in technical project/program management or product management.</li><li>Leadership: 3+ years of experience building and managing a team.</li><li>SQL Mastery: Expert-level proficiency in SQL.</li><li>Technical Stack: Experience with JIRA and Advanced Dashboarding platforms (Power BI, Tableau, or Sigma).</li><li>AI/ML Familiarity: Hands-on experience (or strong theoretical knowledge) with Snowflake Cortex functions (e.g., COMPLETE, EXTRACT_ANSWER, SUMMARIZE) or similar SQL-based AI tools.</li><li>Visionary Execution: Ability to work alongside senior leadership to set the tooling and system vision, improving operational efficiency and the overall quality of operations.</li><li>Cross-Functional Collaboration: Experience collaborating with product organizations, finance, and other business functions to design, implement, or integrate technical solutions.</li><li>Communication: Experience communicating and translating non-technical to technical (and vice versa) requirements and discussions, as well as coordinating and running multiple organizational projects.</li><li>Project Management: The ability to manage multiple projects simultaneously, often with competing priorities, both as an IC and for your team.</li><li>Optimization & Prioritization: A keen eye for continuous optimization. You have the ability to discern the urgency and importance of work, find creative ways to use the full potential of our existing tools, and advocate for novel solutions.</li><li>Analytical Skills: The ability to analyze data to identify the largest strategic opportunities for the organization and use data-driven insights to provide high-impact recommendations.</li></ul><p>Nice to Have</p><ul><li>Familiarity with commercial business models and processes, including customer lifecycle management, sales and service operations, commission structures, and performance measurement.</li><li>Data and Analytics: Python, SQL, Quantum Metrics, and Google Analytics</li><li>Data Platforms: Experience with Snowflake, AWS and SAP.</li><li>Data Transformation: Experience using DBT for transformation.</li><li>Version Control: Experience using GIT.</li><li>BI/Dashboarding: Experience using Looker.</li></ul><p></p></section>
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<p>We are growing! We are currently looking to hire a <strong>Senior IT Business Analyst </strong>for our office in <strong>Tunisia </strong>where you will be based. </p><br><p><strong>Who we are:</strong></p><br><p>Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. </p><br><p>At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.</p><br><p><strong>What you will be doing</strong></p><br><p>You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.</p><br><p>The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work. </p><br><p> Here, passion, integrity and a “can-do” attitude are always top of mind. Your daily tasks will involve:</p><br><ul><li>Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.</li><li>Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements.</li><li>Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.</li><li>Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.</li><li>Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.</li><li>Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.</li><li>Collaborate with QA teams to resolve defects and issues promptly.</li><li>Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.</li><li>Work within agile style reporting projects under direction of the Product Manager.</li><li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.</li><li>Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.</li></ul> </div>
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<span>We are growing!<br> We are currently looking to hire a Senior IT Business Analyst for our office in Tunisia where you will be based.<br> Who we are: Founded in 2006, today, we’re proud to be a global business.<br> From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.<br> We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.<br> At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.<br> We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.<br> What you will be doing You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.<br> The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs.<br> Those users produce 'requirements' which clearly state the business needs and aligns with business processes.<br> These requirements are used by the IT team or an external supplier to build or modify the system.<br> While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system.<br> The senior IT Business analyst also leads the team of BAs and supporting their daily work.<br> Here, passion, integrity and a “can-do” attitude are always top of mind.<br> Your daily tasks will involve: Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development.<br> This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.<br> Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations.<br> This includes identifying and scoping master data, reporting, access, and provisioning requirements.<br> Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.<br> Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.<br> Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.<br> Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.<br> Collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.<br> Work within agile style reporting projects under direction of the Product Manager.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.<br> Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.<br> What you will bring along: Bachelor in business computing or MIS / Computer Science + MBA / Software Engineering + MBAs Minimum of 5 years in an IT related field Minimum of 5 years in Business Analysis Experience in Agile (SCRUM) project methodology Experience in project management / tracking tools (Jira, TFS, MS Projects …etc.<br>) Strong technical background and familiarity with development tools and REST APIs.<br> Stakeholder Management Resource and Team Management Team player but with ability to work on own initiative Excellent communication skills and mastering of the English language (written / spoken) Management skills Documentation capabilities</span> </div>
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Description de l'entreprise<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Description du poste<p>- Supports leaders in designing the employee strategy for their respective area of responsibility<br></p><br><p>- Acts as HR Business Partner to assigned area of responsibility in HR related matters<br></p><br><p>- Acts as an interface to all HR departments for HR-related topics<br></p><br><p>- Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs<br></p><br><p>- Supports strategic workforce planning<br></p><br><p>- Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary<br></p><br><p>- Transmits future staffing requirements to HR Recruiting for further processing<br></p><br><p>- Communicates and coordinates HR related topics for the respective leader or area<br></p><br><p>- Supports the talent management and successor planning<br></p><br><p>- Supports the leader within the salary change process and with personnel development measures<br></p><br><p>- Submits exit support for further execution<br></p><br><p>- Coaches and consults the respective leaders on leadership, competency management and team development<br></p><br><p>- Supports the valuation of future business needs and consults on HR related measures<br></p><br><p>- Supports deployment of HR processes and guidelines </p><br><br><br>Qualifications et Expérience<ul><li><strong>Level of Education:</strong> University Degree</li><li><strong>Branch Of Study:</strong> Management / Human Resources / Marketing / Communication / Commerce</li><li><strong>Experience :</strong> 1 year in the automotive industry is appreciated</li><li>Language : French & English</li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competence :</strong> Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</li></ul><br> </div>
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<span> What you´ll do </span><ul> <li>Lead the People Capability Program, focusing on functional competencies for shop floor and leadership roles and Team Effectiveness via High Performing Teams programs for both leaders and operators</li> <li>Lead Strategic Workforce Planning to anticipate future skill needs</li> <li>Implement Front Line Worker and Manager Development Programs</li> <li>Champion Henkel’s Cultural Transformation and Leadership Commitments.</li> <li>Promote DEI initiatives and foster a cohesive plant culture</li> <li>Collaborate with hiring teams to improve recruitment outcomes</li> <li>Promote health, safety, and wellbeing programs tailored to production workers</li> <li>Partner with compensation teams to ensure fair and competitive pay</li> <li>Drive adoption of digital HR tools to enhance employee experience</li> <li>Facilitate systematic knowledge sharing across HR and production teams</li> </ul>
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What makes you a good fit <ul> <li>Bachelor’s degree in human resources, Business Administration, or related field. Master’s degree or HR certification (e.g., SHRM, CIPD) preferred</li> <li>5+ years of HR experience, with at least 2 years in a manufacturing or industrial setting</li> <li>Experience in leading capability development or transformation programs is a strong advantage</li> <li>Strong facilitation and project management skills</li> <li>Deep understanding of labor laws, compliance, and social sustainability</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Medical Insurance for employees and dependents</li> <li>Employee Assistance Programme</li> <li>Pension Plan above regulatory requirement</li> <li>Meal vouchers</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br>
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<span>You'll be part of a small, cross-functional data team that drives impact across Fabulous.<br> We work closely with Product Growth, User Acquisition, and Finance.<br> We take a full stack approach : every team member contributes across the full data spectrum.<br> We don't specialize into Analytics Engineering or Data Science or Data Analysis.<br> While we each have our own strengths, we contribute to projects across the entire spectrum of data work.<br> This encourages strong ownership and drives impact.<br> Practically, we work across three areas: - Analytics Engineering : Data modeling and transformations to build, maintain, and scale our analytics pipelines in dbt .<br> Once an MVP is validated, we implement and improve it iteratively - with solid testing, data observability, and architecture that keeps tech debt manageable.<br> - Applied Analytics : Data exploration, dashboard building in Omni, and ML model building.<br> We aim for simplicity and interpretability but don't shy away from complexity when we face it.<br> We work with highly data literate stakeholders - when building new models or dashboards we empower our users to continue to analyze the data themselves.<br> - Data Science: ML model building to make predictions to inform the business quickly.<br> Our stack: **Fivetran · BigQuery · dbt · Amplitude · Omni** This role is critical to the team's continued success: - Diverse, high-impact projects.<br> You'll work on business-critical problems in close collaboration with business teams — improving metric accuracy, exploring new growth perspectives, building well-tested reporting pipelines, investigating data discrepancies, or applying statistics and ML where they add real value.<br> - Building and maintaining our codebase.<br> You'll contribute to solid analytics pipelines using SQL and dbt.<br> Managing tech debt, improving engineering practices, and shaping the project's architecture are core to this role.<br> - Growing into ownership.<br> Over time, you'll own parts of the codebase, become the go-to person for at least one business team, and have a strong voice in how the analytics project evolves.<br> - Leveling up the team.<br> Share knowledge, and contribute to practices that help everyone grow.<br> Speak up - we want you to shape the team's direction, cohesion, and mission.<br> - Working autonomously.<br> You'll manage your own projects and stakeholders.<br> Clear, concise documentation is expected so future collaborators can build on your work.<br> We embrace the age of AI.<br> We use tools like Claude Code daily to write, review and ship code faster, while focusing our time on problem solving multiple projects in parallel.<br> We are building out multiple entry points for our business stakeholders to interact with our data in natural language and believe this is the future of data work.<br> You'll report to the Data Lead and be part of the Engineering team.<br> About Us An award-winning health, wellness, & coaching company that creates apps which fall the top ten internationally.<br> Our science-based approach sits squarely in the tech-for-good lane, helping people live their best lives.<br> Everyone who has joined this company is committed to using evidence-based research to find the absolute best ways to change lives for the better.<br> Our History Three co-founders created the Fabulous app: Sami, Amine, and Taylor.<br> Growing up in Tunisia, Sami and Amine were only 16 when they met.<br> With their early iteration, they reached out to Taylor, an award-winning designer in Malaysia.<br> Their vision was welcomed into an incubation lab for startups at Duke University led by world-renowned Behavioral Economics Professor Dan Ariely.<br> Our Chief Storyteller Jaz co-founded the Introductory Psychology program at Stanford University.<br> Our Approach We use a behavioral economics lens to help individuals find that 'on switch' inside them to achieve their fullest potential.<br> What has emerged is a system that transforms tiny habits into profound long-term changes.<br> A world in which people with ADHD thrive.<br> A method for gratitude to reach through difficulty.<br> A sanctuary to seek out your true purpose.<br> A fountain of knowledge.<br> A space for rest and self compassion.<br> Our Mission Help every individual discover the wonderful person inside themselves by creating: beautiful, evidence-based, life-changing products.<br> Our Environment The first thing that sets us apart is that we’re not a place at all.<br> While we’re a remote company, it’s not unusual to feel you know your teammates better than those you’ve shared an office with in the past.<br> Ours is a professionally nourishing environment that is flexible and fully remote.<br> Team members enjoy in house challenges and Slack event and work across a variety of tools.<br> Meetings are kept to a minimum and deep work is encouraged.<br> Our Awards Apple Best Apps of 2018 Editor’s app choice in more than 30 countries Winner of Google’s Material Design Award Best App Finalist in Google Play Awards Consistently ranking in the top ten Health & Fitness apps Backed by Facebook Startup Lab and Microsoft Venture Our Norms Ownership : Be the CEO of your tasks.<br> No one is watching over your shoulder.<br> Be the proof.<br> Open Communication: Constructive ideas are always flying across time zones.<br> Deep Work: Disconnect.<br> Find your flow.<br> Become industrious.<br> It’s about the work here.<br> Always Offer Context: Sharing rationale works wonders in asynchronous conversations.<br> Impeccable Agreement: Promise, then follow through.<br> Everyone relies on everyone.<br> Egos are checked at the door.<br> Those who join our workforce place themselves in service of our members.<br> Our Future To this day, over 30 million people have started their journey to better themselves with our apps.<br> We are creating a generation of change-makers, with the same drive to help others, each in their own way.<br> Our Invitation At Fabulous, every team member is a sculptor in their own right.<br> Together, we help millions of users step out of their block of stone and step into the fullest version of their life through behavioral science.<br> Tell us what drives you; if you were to pick up your tools, what would you contribution look like?<br> Required: - University degree in Engineering, Computer Science, or Applied Mathematics - 4+ years of experience across data science, analytics, or analytics engineering - ideally with exposure to more than one of these - Excellent SQL skills, with experience building data models using dbt (or similar tools) - Strong engineering fundamentals: testing, clean code, peer review, CI/CD, git workflows - Passionate about the future of AI, researches the cutting edge, not afraid to experiment with new tools - Experience with cloud data warehouses and modern data stack tools - Self-starter who takes ownership, manages stakeholders, and communicates proactively - Excellent written and verbal English - Comfortable working remotely (we're remote-first) Great to have: - Hands-on experience with Digital Marketing / User Acquisition (attribution, iOS privacy & SKAN, UA metrics) or Product / Growth (A/B testing, retention, monetization) - Familiarity with our stack (Amplitude, dbt, BigQuery, Omni) - Good analytical and statistical intuition - Prior experience in an agile startup environment If you're excited about this role but don't check every box, we'd still love to hear from you.<br> We value curiosity and growth mindset over a perfect resume.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supports leaders in designing the employee strategy for their respective area of responsibility</p><p>Acts as HR Business Partner to assigned area of responsibility in HR related matters</p><p>Acts as an interface to all HR departments for HR-related topics</p><p>Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs</p><p>Supports strategic workforce planning</p><p>Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary</p><p>Transmits future staffing requirements to HR Recruiting for further processing</p><p>Communicates and coordinates HR related topics for the respective leader or area</p><p>Supports the talent management and successor planning</p><p>Supports the leader within the salary change process and with personnel development measures</p><p>Submits exit support for further execution</p><p>Coaches and consults the respective leaders on leadership, competency management and team development</p><p>Supports the valuation of future business needs and consults on HR related measures</p><p>Supports deployment of HR processes and guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Level of Education: University Degree</p><p>Branch Of Study: Management / Human Resources / Marketing / Communication / Commerce</p><p>Experience : 1 year in the automotive industry is appreciated</p><p>Language : French & English</p><p>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</p><p>Professional competence : Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p><font dir="auto" ><font dir="auto" > We are recruiting: Senior BI Developer</font></font></p> <p> Lieu : Tunis, Tunisia</p> <p><font dir="auto" ><font dir="auto" > Contract type: Permanent, full-time</font></font></p> <p><font dir="auto" ><font dir="auto" > Desired start date: ASAP</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >Veo Worldwide Services, a European multinational specializing in B2B services, has been established in Tunisia since 2017 with offices in Sousse and Tunis. The company offers professional services in various fields such as international trade, logistics, human resources, finance, and IT.</font></font></p> <p><font dir="auto" ><font dir="auto" ><b> Your mission:</b></font></font></p> <p><font dir="auto" ><font dir="auto" >As a Senior BI Developer, you will play a key role in the design and development of robust and scalable Business Intelligence solutions, in collaboration with business and data teams.</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >Your responsibilities include:</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > Design and develop reports, dashboards and data models with IBM Cognos</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with third-party teams to identify and formalize reporting needs</font></font></p> <p><font dir="auto" ><font dir="auto" > Optimize report performance and ensure data accuracy</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in data modeling and BI governance</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with the DWH and ETL teams to ensure seamless data integration</font></font></p> <p><font dir="auto" ><font dir="auto" > Provide technical guidance to junior profiles and contribute to code reviews</font></font></p> <p><font dir="auto" ><font dir="auto" > Maintaining active monitoring of BI tools and emerging trends</font></font></p> <p> </p> </div> </div><b> Job requirements </b><div> <div> <p> </p> <p><font dir="auto" ><font dir="auto" ><b> Search profile:</b></font></font></p> <p><font dir="auto" ><font dir="auto" > Bachelor's degree (or higher) in computer science, information systems or equivalent</font></font></p> <p><font dir="auto" ><font dir="auto" > 5+ years of experience in BI, including a minimum of 3 years with </font></font><strong><font dir="auto" ><font dir="auto" >IBM Cognos</font></font></strong> </p> <p> Ma trise de : Cognos Report Studio, Dashboarding, Framework Manager, Data Modules, SQL (Oracle, SQL Server, Postgres)</p> <p><font dir="auto" ><font dir="auto" > Good understanding of data models (star, snowflake)</font></font></p> <p><font dir="auto" ><font dir="auto" > Excellent analytical and communication skills</font></font></p> <p><font dir="auto" ><font dir="auto" > French and English minimum level B1</font></font></p> <p><font dir="auto" ><font dir="auto" > These are a plus:</font></font></p> <p><font dir="auto" ><font dir="auto" > Knowledge of other BI tools: Power BI, Tableau</font></font></p> <p> Certification IBM Cognos</p> <p><font dir="auto" ><font dir="auto" > Experience with Agile methodologies</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > What we offer:</font></font></p> <p><font dir="auto" ><font dir="auto" > Permanent contract and integration into an experienced team</font></font></p> <p><font dir="auto" ><font dir="auto" > High value-added international projects</font></font></p> <p><font dir="auto" ><font dir="auto" > A stimulating and results-oriented BI environment</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > Want to join a company that puts data at the heart of its strategy?</font></font></p> <p><font dir="auto" ><font dir="auto" >Apply now to Veo Worldwide Services Tunis and give a new boost to your Business Intelligence career.</font></font></p> <p> </p></div></div></div></section>
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FIS is a global leader in financial technology, powering mission‑critical systems that help the world pay, bank, and invest. If you’re passionate about advancing the future of fintech and building transformative products used across the money lifecycle, we’d like to ask you: <b>Are you FIS?</b><br><p><b><u>About the team:</u></b></p><br><p>The System Testing Team is acting as a Global Team responsible for testing a whole client architecture and delivering a software with high quality to be deployed in production for the clients in charge. The team is also responsible for managing and leading clients into production environment, and drive internal implementation projects, support and documentation.</p><br><p><b><u>What you will be doing:</u></b></p><br><ul><li><p>Writing integration test scenarios based on Specifications</p><br></li><li><p>Executing test scenarios</p><br></li><li><p>Executing the manual testing of new or existing feature</p><br></li><li><p>Identifying, logging, tracking and resolving software bugs</p><br></li><li><p>Implementing automated integration tests using the appropriate test automation tool</p><br></li><li><p>Running and maintaining the automated regression test suites</p><br></li><li><p>Providing functional advice and assistance to other system testing or scrum teams</p><br></li><li><p>Implementing testing best practices and tools</p><br></li><li><p>Ensuring deliveries documentation and guidance with respecting ETA & deadlines</p><br></li><li><p>Ensuring client support to implement tested functionalities</p><br></li><li><p>Ensure Integration testing for Major Valdi Global Markets clients for regulatory Exchange migrations and client upgrades</p><br></li><li><p>Assess migration’s impacts and elaborate testing scope based on client workflow/ architecture</p><br></li><li><p>Be responsible for testing follow up and release with recommended configuration</p><br></li><li><p>Propose process enhancement at System Testing team level</p><br></li><li><p>Interact with Exchange project Managers and other Valdi teams</p><br></li><li><p>Adhere to the departmental application development and client delivery process standards</p><br></li><li><p>Promoting a culture of excellence, quality and professionalism using testing best practices such as automation and documentation of test scenarios</p><br></li></ul><p><b><u>What you bring:</u></b></p><br><ul><li><p>Experience in software testing or quality assurance</p><br></li><li><p>Functional knowledge in finance, ideally in <b>front-office processing</b></p><br></li><li><p>Strong knowledge of <b>quality processes</b></p><br></li><li><p>Test automation experience, preferably using tools such as VERIFIX or similar</p><br></li><li><p>Fluency in English and French (spoken and written)</p><br></li><li><p>Excellent communication, collaboration, and cross‑team influence skills in a fast‑paced engineering organization</p><br></li><li><p>Ability to work independently and manage multiple tasks with minimal supervision</p><br></li><li><p>Ability to work in a fast‑paced environment, under pressure, and meet deadlines</p><br></li><li><p>Strong project management, organizational, analytical, communication, and people skills</p><br></li><li><p>Proven ability to manage multiple projects, activities, and problem areas</p><br></li></ul><p><br><b><u>What we offer you:</u></b></p><br><ul><li><p>An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….</p><br></li><li><p>Attractive range of benefits including private medical cover, dental cover, and travel insurance,</p><br></li><li><p>Continuous development through our diversified training across core financial, sales and FIS solutions,</p><br></li><li><p>A modern, international work environment and a dedicated and motivated, supportive team,</p><br></li><li><p>broad range of professional development possibilities, resources and opportunities</p><br></li></ul><p><b>#LI-Hybrid #LI-RB1</b></p><br><br><br><br><br><br><br><br><br><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
<h2 class="h5">Job description</h2>
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<span> What you´ll do </span><ul> <li>Accountable for customer facing activities/customer experience, acting as SPOC for customer, adopting customer centric mindset</li> <li>Run OTC and Customer Service Management, focusing mainly on customer interaction related activities (in/outbound)</li> <li>Contribute to the understanding of customer segments, needs and expectations by providing feedback on customer interactions</li> <li>Build customer relationship by supporting enquiries; Collect feedback & identify opportunities to drive CSAT, including regular visits</li> <li>Enter relevant data in the CRM system to create call plan & ensure quality data for business development activities, schedule follow-ups</li> <li>Provide quality service to customers while identifying opportunities to secure new business or support retention via customer interaction</li> <li>Collaborate closely with internal partners (CSX, CoE, GBS+, SC), judging and aligning priorities to meet customer needs vs. SC capabilities</li> <li>Support the implementation of organizational changes, processes, projects, pilots and regional best practices</li> <li>Contribute to reviewing operations in own area of work & generate ideas to assist in identifying continuous improvement for operation efficiencies & CX</li> <li>Prioritize own workflow, ensure work is completed with productivity, quality & timeliness; use KPI's and reports to monitor own performance</li> <li>Utilize customer service systems and tools (SAP & Service Cloud), driving efficiencies and providing feedback to contribute to improvement</li> <li>Plan own activities on daily/weekly/monthly basis to ensure business continuity, enhance efficiencies & improve customer satisfaction</li> </ul>
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What makes you a good fit <ul> <li>Passionate about value creation and creative problem solving to resolve complex challenges.</li> <li>Demonstrate a growth mindset that incorporates end-to-end supply chain / cross functional perspective beyond What you'll do.</li> <li>Must be a self-starter who demonstrates curiosity and entrepreneurial spirit to make decisions on behalf of the business.</li> <li>Communicate effectively through written and verbal communication to influence others and demonstrate strong leadership skills. </li> <li>Proficiency in the Microsoft Office, particularly Excel.</li> <li>Experience in customer systems (i.e. Retail Link, NOVA, Scintilla), PowerBI, and SAP a plus.</li> <li>College/University degree in Business, Supply Chain Management, Logistics, or related discipline, OR 5+ years relevant experience.</li> </ul> Some benefits of joining Henkel <ul> <li>Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 </li> <li>Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program </li> <li>Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement </li> <li>Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships </li> <li>Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement</li> </ul> <p>The salary range for this role is $75,000.00 and $95,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.<br> <br> Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.<br> <br> At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</p><br>
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