وظائف مشغل معدات - تونس العاصمة تونس

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Multipurpose Operations Operator at the HCL Rades Department</font></font></b></font></font></p><p><strong><font dir="auto" ><font dir="auto" ><br></font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >Context &amp; Environment:</font></font></strong><br><font dir="auto" ><font dir="auto" > Multipurpose Operator for the operation of the Rades hydrocarbon storage facility</font></font></p><p><strong>Activities</strong></p><p><strong><font dir="auto" ><font dir="auto" >HSEQ</font></font></strong><font dir="auto" ><font dir="auto" > : Apply the depot's management systems (MAESTRO / MAESTRO LOG). Inform your superiors of any anomaly, accident, incident, material damage to the installations or near miss, whatever its nature. Participate in safety meetings.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Technical Integrity Management</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure that critical safety equipment and barriers are identified, inspected, and tested according to the defined maintenance plan. Report BSC failures, ensure their validation, and implement the resulting compensatory measures.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Warehouse Opening/Closing</font></font></strong><font dir="auto" ><font dir="auto" > : At the start of the day, open the valves of the tanks in use and the loading stations, turn on the loading pumps, and record the meter readings. Complete the warehouse opening/closing log and the shift handover log. At the end of the day, close the valves of the loading stations and tanks, turn off the loading pumps, and record the meter readings. Gauge the tanks in use.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Loading tanker trucks</font></font></strong><font dir="auto" ><font dir="auto" > : Check the condition of the fuel trucks, verify their emptiness, and ensure that delivery drivers wear PPE. Monitor loading operations, the validity and proper execution of customer loading orders. Verify that the quantities and qualities loaded match the loading plans and invoices.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Incident Reporting &amp; Improvement</font></font></strong><font dir="auto" ><font dir="auto" > : Continuously monitor the site's safety level and, in the event of an emergency or imminent risk endangering people, property, or the environment, take all necessary measures. Report anomalies and propose best practices through the progress tracking process and the malfunction log. Support, in accordance with the operating procedures defined with management, the companies involved in work carried out on the premises (site supervision).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >IGP</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out and follow up on planned general site inspections.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the checks stipulated in the procedures and instructions according to the defined rules. Participate in the upkeep of the warehouse, maintenance, operational checks, and verification of the proper functioning of equipment and systems, as well as fire drills. Participate in the implementation of the Internal Emergency Plan. Perform general maintenance work (scraping, painting, cleaning, weeding, etc.). Complete maintenance documents (work orders, checklists, etc.).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Product Reception</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor and control the receipt and shipment of petroleum products using all available means. Product Delivery &amp; Mixture Recovery: Ensure, in accordance with procedures, the bunkering operations of ships, the delivery of white spirit, and the recovery of mixtures throughout Tunisia.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Tank gauging &amp; stock management</font></font></strong><font dir="auto" ><font dir="auto" > : Gauging physical stocks in bins (working at height depending on physical ability).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Purging</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the purging of the fixed Jet A1 installations (supplies and filters).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a similar role is highly desirable, ideally in a petroleum or sensitive sector environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to read instructions and work instructions</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to fill out maintenance documents</font></font></li><li><font dir="auto" ><font dir="auto" >Demonstrate concentration and sound reasoning to react, adapt, and quickly resolve minor maintenance problems</font></font></li><li><font dir="auto" ><font dir="auto" >Technical knowledge or culture.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit</font></font></li><li><font dir="auto" ><font dir="auto" >Physical fitness for exertion and working at heights</font></font></li><li><font dir="auto" ><font dir="auto" >Valid driver's license.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mission: Prepare interventions: Organizes interventions in advance (preventive, corrective, curative) by consulting work orders, checking the availability of parts and tools, planning with production, and preparing PPE and safety procedures in order to reduce machine downtime, secure the intervention and guarantee its effectiveness. Ensure equipment maintenance: Performs scheduled maintenance operations on equipment to anticipate failures by following the maintenance plan established to guarantee the reliability and longevity of equipment, limit unexpected breakdowns, improve machine availability and ensure production continuity. Troubleshoots equipment in case of breakdown or malfunction. by analyzing the breakdown with diagnostic tools, identifying the cause, repairing or replacing defective parts in order to reduce production downtime and quickly restore equipment availability. Control and test equipment after intervention: validates the proper functioning and conformity of equipment after maintenance by performing measurements, tests and trials, adjusting if necessary and comparing with performance standards in order to guarantee the quality of repairs, the safety of installations and the reliability of recommissioning.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Superior technician / Bachelor's degree in industrial maintenance with significant experience in a similar industrial environment</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Creates and reviews test technology local work instructions</p><p>Supports:</p><ul><li>test equipment and test tools development (design, test modules, specific processes, etc.)</li><li>technical error analyses for customer claims and complaints</li><li>the identification of root causes in case of process disturbances and searching for solutions</li></ul><p>Creates and develops the test sequences and programs according to requirements</p><ul><li>for building of test tables, test boards and vision tests, internally or externally</li><li>for installation and validation of test equipment</li><li>in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management &amp; Project Management)</li></ul><p>Ensures test programs and tests parameters used during initial setup</p><p>Provides feedback to Production Technology related to test modules functionality and design</p><p>Ensures backup of test programs and test parameters</p><p>Implements lessons learned, best practice and actively shares the information within the Production Management network</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>2 years in the automotive industry are appreciated</li><li>Microsoft Office</li><li>Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result-orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li>Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation</li></ul><p></p></section>

<p>Mechanical Engineer, with experience in heavy equipment, trucks, and vehicles, as well as solid knowledge of troubleshooting and supervising maintenance and repair operations.<br><br>The candidate must be capable of managing and overseeing the workshop and mechanics, organizing workflows, and ensuring maintenance quality. Strong character, quick decision-making abilities, and the capacity to assume responsibility and resolve problems are essential.<br><br>Practical experience and proficiency in handling equipment and technical teams are among the key requirements.</p><p>&nbsp;</p>

<p>POSITION SUMMARY Perform routine inspections of boilers, pumps, valves, piping systems, and control equipment. Monitor pressure, temperature, water levels, fuel consumption, and system performance. Conduct preventive maintenance activities according to established schedules. Diagnose and troubleshoot boiler and mechanical system malfunctions. Perform minor repairs and coordinate major repairs with maintenance teams or contractors. Monitor and maintain water treatment systems to ensure proper boiler performance. Record operating data, maintenance activities, and equipment performance reports. Respond promptly to equipment alarms, emergencies, and operational abnormalities. Ensure compliance with all health, safety, environmental, and regulatory requirements. Maintain cleanliness and organization within the boiler room and work areas. Follow all company and safety and security policies and procedures; report boiler room's maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2> <p><strong>Education:</strong> Technical, Trade, or Vocational School Degree.</p> <p><strong>Related Work Experience:</strong> At least 2 years of related work experience.</p> <p><strong>Supervisory Experience:</strong> No supervisory experience.</p> <p><strong>License or Certification:</strong> Boiler Operator or Boiler Technician certification.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFFERED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</p><p></p></section>

<p>Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams. Supports and applies planning, standardization and realization of Production Engineering activities within the cutting &amp; Wire Preparation Area (Equipment planning, creation and release of master data, etc.). Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level. Supports the definition and implementation of processes and material flows within the Cutting &amp; Wire Preparation Area (CWPA). Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP) and Cutting Area (CAO)optimisation P1/P2 systems, machine attributes and Failure Mode and Effects Analysis FMEA, etc. Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date. Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2, Identifies new material configurations (e.g. terminal wire Combinations, splice combinations, twist combinations etc ), Identifies new or obsolete tools &amp; supports the validation activity. Ensures the coordination of activities across departments and monitors results in order to achieve the defined objectives e.g. Provide training and technical support in production. Ensures the validation and release of production equipment and machine settings including but not limited to new material combinations, new tooling, work place layouts and workplace documents etc.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University Degree</p><p>Language : Fluent in English</p><p>Experience: Min 3 years in Production Technology or similar activity</p><p>Communication</p><p>Social &amp; intercultural sensitivity</p><p>Change management</p><p>Target &amp; result orientation</p><p>Motivation &amp; resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwork</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D equivalent.</li><li>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: Driver s License</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Activities Finality of the position? Identify, evaluate and control all risks: working conditions, safety of people and equipment. The impact of industrial activity on the environment? Operate the safety and environmental management system. Position dimension? Implement HSE procedures and policies in compliance with HSE Management System requirements? Raise awareness among all site personnel on compliance with HSE procedures? Main Activities? Ensure the implementation and updating of IPE related to significant energy uses. Ensure monitoring of SER, current IPE values, values of all relevant factors at predetermined intervals. Define energy targets. Adjust and compare current IPE values with SER and energy targets. Assist in defining and applying objectives for industrial risk prevention safety according to the regulatory context and site safety policy. Provide operational support to all internal departments to ensure compliance with safety and environmental requirements. Maintain permanent monitoring of regulatory changes related to hygiene, health, safety, environment, and working conditions; analysis of regulatory, normative, and other requirement compliance and application. Monitor safety and environmental indicators and implement corrective and preventive actions necessary in case of non-achievement of objectives. Assist in establishing and implementing (with operational management) an HSE improvement program. Analyze risks related to positions and the site and implement necessary measures to control them. Update the risk analysis table and evaluate the control level. Analyze aspects/impacts and implement necessary measures to control them. Update the aspect analysis table and evaluate the control level. Participate with different departments in the design of workstations, the choice of equipment, the definition of methods and processes that respect safety and the environment. Monitor hygiene/health/safety/environment suggestions, analyze near misses/care/accidents to determine causes and necessary corrective and preventive measures. Implement and monitor action plans in hygiene, safety, and environment. Assist in establishing, updating, and implementing procedures in hygiene, safety, and environment. Design and conduct internal training actions to raise teams' awareness of HSE risk prevention. Drive improvement actions and ensure HSE targets are met. Ensure monitoring of energy collection plans and measurement of IPE related to energy uses. Report performance and improvement suggestions to management and the energy management team. Conduct HSE self-inspections to identify and correct HSE risk situations concerning personnel and external companies, whether they are malfunctions, behaviors, or related to equipment or procedures (audits). Participate in CSST meetings, safety correspondents. Waste management in its final phase. Site safety monitoring and management. Ensure compliance with legal, regulatory, and conventional provisions relating to occupational safety. Supervise the execution of occupational safety programs. Inspect workplaces to detect and report hazards to prevent risks and ensure the use of preventive measures. Identify causes of work accidents and present proposals to prevent them and ensure worker safety within the company. Train workers in the use of preventive equipment. Conduct awareness and preventive education dissemination among workers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Training and technical skills: Master's degree in HSE with at least 6 years of experience in a similar position. Good knowledge of the company, its processes, and work organization. Knowledge and understanding of HSE regulations. Ability to analyze risks/aspects to evaluate impacts and define action plans. Knowledge of concepts related to improving working conditions: noise pollution, risks related to electrical equipment and installations, ventilation and pollutant capture. Knowledge of collective and individual protection devices. Ability to lead first intervention and/or first aid teams. Manage priorities, especially in terms of safety. Clearly write procedures and instructions. Raise awareness and train teams. Conduct internal audits and perform subcontractor audits according to the Safering and ISO 14001 standard. Monitor indicators, report on developments, and propose improvements. Project management and planning skills. Good technical knowledge in the HSE field to effectively communicate with operational teams. Knowledge of Hutchinson's 12 essentials. Knowledge of ISO 14001 V 2015 standard. Develop and track relevant dashboards. Master UES, IPE related to its activity. Professional aptitudes: Adapt to changes. Communicate orally and in writing by adapting to different cultures. Curiosity and good synthesis skills to conduct relevant monitoring. Regulatory on HSE themes and technological innovations. Have a sense of relationships and diplomacy. Work in a team, explain, train. Anticipate problems or react quickly to them. Organize oneself, demonstrate rigor. Have a sense of responsibility, rigor, and transversal management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Production Manager, you will ensure the proper implementation of the production schedule, respecting: the production plan and customer deadlines, product conformity, and safety regulations. You will supervise employees regarding efficiency, performance, adherence to safety instructions and procedures, with the aim of improving performance indicators (direct labor and waste reduction). You will evaluate work processes and performance, and formulate recommendations. You will ensure that labor, raw materials, and equipment are available and operational to produce quality goods efficiently and quickly, with minimal waste. You will ensure the efficient use of equipment to meet production schedules and guarantee product quality in a safe environment. Conduct safety Gemba walks and supervise employees on the shop floor. Lead Kaizen initiatives and 5 Whys analyses. Take all necessary measures to ensure continuity of production. Maintain up-to-date records of attendance, absences, calls, and overtime.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum of 5 years in a similar role.</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of Lean Manufacturing principles, including Kaizen methodologies.</font></font></li></ul><p></p></section>

<p>1. Operational and Performance Management</p><p>Monitor the SQCD KPIs of the area and update the central PDCA with the Activity Manager.</p><p>Ensure the smooth execution of production and adherence to the schedule and priorities.</p><p>Guarantee the application of production and quality standards (startup sheets, N1 maintenance, weighing, etc.).</p><p>Ensure conformity through traceable quality audits and contribute to the 5S+1 initiative.</p><p>Participate in management routines and continuous improvement projects.</p><p>2. Coordination and Interface</p><p>Ensure coordination with support services (quality, methods, maintenance, logistics, etc.).</p><p>Collaborate with HPT island facilitators and quality agents to optimize versatility.</p><p>Ensure formal handover between teams (shift change).</p><p>3. Proximity Management Support</p><p>Supervise and coach operators on a daily basis.</p><p>Participate in team meetings and lead collective sessions.</p><p>Provide support for problem-solving.</p><p>Gather improvement suggestions from the team.</p><p>4. Skills Development and HR Management</p><p>Contribute to the development of team versatility and technical skills.</p><p>Participate in recruitment interviews and operator evaluations with the Activity Manager.</p><p>Ensure compliance with internal regulations, especially during onboarding.</p><p>Maintain a serene and motivating work environment.</p><p>Lead team meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Communication</p><p>Conflict Management</p><p>Risk Management and Analysis</p><p>Management / Leadership, supervision and team coaching</p><p>Decision Making</p>

<p>In quality of CARE customer service operator, you will have to manage, effectively and professionally, questions and requests from customers regarding products, services and site navigation. The selected resource will have to follow predefined guidelines in order to provide one of the best customer assistance services in the world.</p><p>The selected resource will be responsible for:</p><ul><li>Respond to customer questions received through various channels (phone, chat, email and other channels that may be added in the future) in a courteous and professional manner.</li><li>Conduct a detailed analysis of customer questions and requests and provide adequate answers or solutions based on predefined procedures.</li><li>Use appropriate systems and available resources to respond to customer requests.</li><li>Assist and provide information to internal and external customers in a courteous and professional manner.</li><li>Participate in meetings with teams from different areas and communicate with them.</li><li>Take on additional responsibilities if required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent knowledge of the Italian language.</li><li>Work experience of at least 1 year in customer assistance positions.</li><li>Work experience in multi-channel customer service contexts is preferred.</li><li>Ability to provide excellent customer service while carrying out other related activities.</li><li>Experience in graphic design and/or image editing programs will be a plus.</li></ul>

<p><strong>1. Operational and performance management</strong></p><p>Follow the SQCDPI indicators of the perimeter and contribute to achieving HPT performance objectives. Update and follow action plans and PDCA with the Activity Manager. Ensure the proper execution of production in compliance with the schedule and priorities. Guarantee the application of production and quality standards (start-up sheets, level 1 maintenance, tonnage). Perform field checks and audits to ensure compliance with practices. Participate in management routines and continuous improvement actions.</p><p><strong>2. Transverse coordination and communication</strong></p><p>Ensure operational interface with support departments (quality, methods, maintenance, logistics). Coordinate exchanges with HPT lot facilitators and quality agents. Guarantee the proper handover of instructions between teams and ensure the continuity of activities. Report alerts, discrepancies, and key information to management.</p><p><strong>3. Proximity management support</strong></p><p>Coordinate the daily activity of operators in the field. Participate in team meetings and HPT routines. Support teams in solving operational problems. Collect and relay improvement proposals and risk situations. Ensure compliance with standards, operating rules, and safety instructions.</p><p><strong>4. Skill development and social climate</strong></p><p>Contribute to the development of versatility and technical skills of the teams. Participate in operator evaluations and recruitment interviews with the Activity Manager. Support the integration of new employees and ensure compliance with internal regulations. Foster a serene, motivating, and collaborative work environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Autonomy and decision-making</li><li>Analytical, synthesis, and structuring skills</li><li>Ability to lead</li><li>Conflict management</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.</p><p><br></p><p>The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project.</p><p>Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office</p><p>Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities:</p><p>1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary</p><ul><li>Conduct an assessment of the beneficiary s housing situation and how it meets the needs of the person with a disability</li><li>Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access.</li></ul><p>2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities</p><ul><li>Planning and Coordination of Accessibility Works</li><li>Liaise with contractors, suppliers, and relevant stakeholders.</li><li>Schedule and coordinate all approved housing modification activities.</li><li>Monitoring and Quality Assurance of Implementation</li><li>Supervise the progress of works to ensure compliance with the approved design and accessibility requirements.</li><li>Conduct inspections and verify that completed modifications meet the beneficiary s mobility and access needs.</li></ul><p>3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities</p><ul><li>Develop and Deliver Training on Disability-Specific Design Standards</li><li>Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities).</li><li>Adapt training materials to the needs of beneficiaries and NGOs.</li><li>Practical Guidance and Awareness Sessions</li><li>Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments.</li><li>Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree (master s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree.</li><li>At least 5 years of professional experience in Architecture is required.</li><li>Experience working with governments and participatory planning processes is desirable.</li><li>Experience in designing and piloting works for people with disabilities, is desirable.</li><li>Fluency in oral and written Arabic and French is required.</li><li>Knowledge of English is an asset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in clearance sales, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At VEO, we are committed to finding innovative solutions to help businesses make the most of their unsold stock, such as past-season collections, short-dated products, and canceled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries, and we are delighted to announce the opening of a new office in India in 2024! Join us and become part of a team committed to values ​​such as dedication, transparency, solidarity, continuous improvement, and competence. These values ​​are not just words; they guide everything we do. Let's make a difference together! We are looking to strengthen our Sousse team and are recruiting a "Sales Support Assistant." Main responsibilities:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Order management on SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Handling maintenance requests</font></font></li><li><font dir="auto" ><font dir="auto" >Verification of quotes</font></font></li><li><font dir="auto" ><font dir="auto" >Monthly and weekly corrections on SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Periodic verification of store equipment</font></font></li><li><font dir="auto" ><font dir="auto" >Managing insured interventions for AZ stores: quote request =&gt; invoice validation</font></font></li><li><font dir="auto" ><font dir="auto" >Communication with platform managers</font></font></li><li><font dir="auto" ><font dir="auto" >Quality audit &amp; counter-audit;</font></font></li><li><font dir="auto" ><font dir="auto" >Initial contact and information gathering;</font></font></li><li><font dir="auto" ><font dir="auto" >Administrative support.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Workplace: Sousse</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >French C1 / English B1</font></font></p><p><font dir="auto" ><font dir="auto" >Experience: 1-2 years in a similar position (ideally in a multinational context)</font></font></p><p><font dir="auto" ><font dir="auto" >Tools: Excel (required) / SAP: desirable</font></font></p><p><font dir="auto" ><font dir="auto" >Key skills: Good time and priority management, results-oriented, rigorous/detail-oriented, proactive and problem-solving</font></font></p><p></p></section>