وظائف مدير فرع في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job&nbsp;Title:&nbsp;</strong>Marketing Supervisor (Day Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting&nbsp;to:&nbsp;</strong>Marketing Ops Manager</span><br><p><span><strong><u>Overview&nbsp;of&nbsp;Role:</u></strong></span></p><br><p><span>At Pens.com, we are looking for a motivated, enthusiastic, and Marketing-oriented Supervisor. We are passionate about people and performance excellence, placing our marketing strategies at the center of everything we do.</span></p><br><p><span>The Marketing Supervisor will lead a team responsible for supporting all marketing operation teams throughout the entire Mailing lifecycle. The supervisor will coordinate and optimize marketing efforts by improving their efficiency, effectiveness and scalability.</span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Monitor, motivate, coach and train Marketing operation teams to achieve and maintain KPI targets and behaviours through continuous monitoring, assessment and feedback</span></li><li><span>Supervise and coordinate activities with the Marketing team to ensure Mail Campaigns are processed in a timely manner while ensuring high levels of accuracy and quality are maintained.&nbsp;</span></li><li><span>Keep the Marketing Ops Manager informed and aware of any escalating problems regarding products, system obstacles, employee issues, departmental issues and any other matters involving or effecting the Department.</span></li><li><span>Supervise and manage the performance of each direct report within the Marketing team daily through our metrics and KPI’s.&nbsp; This includes productivity, accuracy, Mail campaign quality and attendance.</span></li><li><span>Compile data and trends to aid in creating &amp; maintaining complete documentation of performance improvement conversations and actions</span></li><li><span>Effectively create, issue and manage employee Performance Reviews and Performance Improvement Plans, where necessary, to ensure that individuals meet objectives</span></li><li><span>Setting/clarifying requirements and expectations for your team.&nbsp;</span></li><li><span>Communicating and maintaining Pens.com vision, direction and culture to the team.&nbsp;</span></li><li><span>Supporting and assisting with hiring, training and maximizing staff productivity and impact</span></li><li><span>Able to coordinate the work of small teams and maintain effective cooperation with other related departments.&nbsp;</span></li></ul><br><p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br><ul><li><span>Bachelor’s degree or 2-year experience in a similar position.</span></li><li><span>Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).</span></li><li><span>Strategic and analytical thinker with excellent process management and digital workflow skills.</span></li><li><span>Solid understanding of technology and how systems interact.</span></li><li><span>Demonstrated excellent interpersonal and strong verbal/written communication skills.</span></li><li><span>Excellent presentation, organizational, and time management skills.</span></li><li><span>Accountable and able to manage projects individually and work will as part of a team.</span></li><li><span>Team player, comfortable building effective relationships with business partners.</span></li><li><span>Goal orientated; ability to stay focused on delivering results.</span></li><li><span>Self-starter with proven experience in delivering results to an organization.</span></li><li><span>Ability to work with all levels of the organization.</span></li><li><span>Must be able to work unsupervised and thrive in a stressful environment.</span></li><li><span>Knowledge and understanding of promotional products marketing, data, etc.</span></li><li><span>Flexibility to work in a fast paced, quickly changing environment with multiple priorities.</span></li><li><span>Ability to define problems, collect data, establish facts, and draw valid conclusions.</span></li><li><span>Ability to solve practical problems and deal with a variety of variables in situations.</span></li><li><span>Must have excellent time management skills and be organised to deal with multiple tasks &amp; projects at the same time with the ability to demonstrate prioritisation skills.</span></li><li><span>Must have no PIP’s, HR/Ops warnings on file</span></li></ul><br><p><span><strong><u>Our values</u></strong></span><br>&nbsp;</p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First:&nbsp;</strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity:&nbsp;</strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric:&nbsp;</strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br><p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br><br><p><span>#LI-NG1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>External Job Description</span><p>At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.</p><br><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.</p><br><br><br><p>Do you want to work for a Top Employer with international career opportunities? This is for you!</p><br><br><br><p>Today, we are looking for a&nbsp;<strong>National Field Supervisor</strong>&nbsp;who will take charge of facilitating and assist with and coaching high-performing field teams across Tunisia.</p><br><br><br><p><span>Your ‘day to day:</span></p><br><br><br><ul><li><strong>Agency Governance &amp; Compliance Advisory:&nbsp;</strong>Advise on third-party agency management, including governance structures, budget control mechanisms, and compliance protocols. Ensure alignment with regulatory standards and internal marketing codes through robust audit and monitoring systems.</li><li><strong>Data Intelligence &amp; Field Tool Optimization:&nbsp;</strong>Consult on the implementation and enhancement of data systems and digital tools. Provide analytical models and reporting frameworks that enable route optimization, performance tracking, and data-driven decision-making.</li><li><strong>Field Force &amp; Performance Enablement:&nbsp;</strong>Supporting developing field force that align with business goals. Deliver structured coaching programs, performance management systems, and operational playbooks.</li></ul><br><p><strong><span>Who we’re looking for:&nbsp;</span></strong></p><br><br><br><ul><li>Graduate in Commercial, Marketing or a related field.</li><li>Proven experience in field operations, sales execution or retail management.</li><li>Strong leadership and coaching capabilities.</li><li>Proficiency in data tools and performance tracking.</li><li>Experience in FMCG or retail sectors preferred.</li><li>Fluency in English &amp; French (Spoken and Written).</li></ul><br><p>FIND A NEW PATH</p><br><br><br><p>Philip Morris International offers you a new perspective in Tunisia. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.</p><br><br><br><p>Philip Morris International: Delivering a Smoke-Free Future</p><br><br><br><p>Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested more than USD 10.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS Platform 1 devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products. As of September 30, 2023, PMI's smoke-free products were available for sale in 82 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products accounted for approximately 36.2% of PMI’s total third-quarter 2023 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences.</p><br><br><br><p>For more information, please visit www.pmi.com and&nbsp;www.pmiscience.com.</p><br><br><br><p>"PMI is an Equal Opportunity Employer</p><br><br><br><p>#LIJobs</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Who We Are</b><p><b>ABOUT ENOVIS™</b></p><br><p>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;For more information about Enovis, please visit www.enovis.com.</p><br><p><b>What You'll Do</b></p><br>Develops, implements and maintains the activities of quality control systems. Oversees development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Develops budget and monitors expenditures. Makes recommendations for corrective action necessary to ensure conformity with quality specifications. Ensures finished products conform to government and company standards and satisfy good manufacturing practices regulations. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Receives predetermined work assignments that are subject to a moderate level of control and review. Directs subordinates on predetermined work assignments which are completed using established guidelines, procedures and policies. Generally, supervises semi-skilled employees.<p><b><span>EQUAL EMPLOYMENT OPPORTUNITY</span></b><span><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful. If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below. The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Perform detail checks on customer orders to capture the highest level of accuracy and detail.</li><li>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</li><li>Identify, discuss and resolve issues</li><li>Provide actionable data to various support groups as needed</li><li>Work independently whilst working within the team</li><li>Support process and quality improvements in the Contact Centre</li><li>Identify order/product opportunities and issues, then determine when escalation is necessary</li><li>Investigate and respond to all quality issues</li><li>Perform verification and process of credit</li><li>Investigate customer complaints and non-conformance issues</li><li>Prepare and submit reports to the quality management team</li><li>Solve practical problems and deal with a variety of variables in situations.</li><li>Define problems, collect data, establish facts, and draw valid conclusions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements &amp; Qualifications</p><ul><li>A minimum of 1 year experience in a similar role</li><li>A fluent level in English is a must</li><li>Contact Centre experience is required</li><li>Knowledgeable of quality assessment processes is a plus</li><li>Self-motivated and goal oriented</li><li>Strong Communication Skills</li><li>Advanced MS office (Excel / Power Point /Word)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" ><font dir="auto" >Missions:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" ><font dir="auto" >You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" ><font dir="auto" >You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" ><font dir="auto" >You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" ><font dir="auto" >You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" ><font dir="auto" >You participate in providing support to users.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of the fundamental trades of service desk and/or proximity.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></li><li><font dir="auto" ><font dir="auto" >Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></li><li><font dir="auto" ><font dir="auto" >Supervision of a team 24/7</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Production</p><br><br><p>Fabrication montage reparation - Responsable de production/ reparation</p><br><br><p>Responsable Activité F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Manager une équipe pluridisciplinaire pour atteindre les objectifs SQDCPI de l'activité<br>Participer dans la mise en œuvre du HK dans son périmètre<br>Etre le responsable de la stabilité sociale du périmètre dans lequel il exerce<br>Développer et coacher ses équipes<br>Être le garant de la sécurité et le pilotage du traitement des incidents dans son périmètre<br>Avoir une forte orientation client dans le management des équipes et des performances<br>S'assurer du respect des règles et des standards applicables<br>Déployer et faire respecter le règlement intérieur en cohérence avec les valeurs de l'entreprise<br>Être le responsable du niveau de performance de son activité en termes opérationnel et financier SQDCPI et respect du budget en cohérence avec la politique qualité de l'entreprise<br>Être le garant de la mise en œuvre du PDP<br>Garantir le maintien et l'efficacité des routines de management<br>Participer aux audits internes, clients ou règlementaires<br>Participer dans le déploiement du HK dans son périmètre<br>Encourager les idées d'amélioration et d'innovation<br>Réaliser les entretiens annuels d'évaluation de ses collaborateurs<br>Maintenir un climat serein au sein de son périmètre<br>Réaliser les entretiens d'embauches et assurer l'intégration, la formation, la polyvalence /poly-compétence et l'évaluation de son équipe</p><br><br><p>Aptitudes managériales et sens du leadership<br>Affirmation<br>Veille Organisationnelle<br>Flexibilité<br>Capacité de synthèse<br>Veille stratégique<br>Rigueur</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >What if you led one of NeoXam's most strategic transformation projects? We are looking for a Jira &amp; Confluence Cloud Administrator (M/F) to lead the migration of our Atlassian ecosystem to the cloud and transform it into a modern, reliable, and data-driven platform. At the heart of the Software Factory, you will wear three hats: hands-on administration, migration management, and analytical reporting. You will be the key contact for the Support and R&amp;D teams and the driving force behind the standardization of usage across the company. Your mission: Your priority for the coming months will be to support the teams in the transformation from Jira Server to JSM &amp; Jira Cloud and to establish best practices for using the tool and its plugins.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Jira &amp; Confluence Cloud administration (core role)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Administer and maintain Jira and Confluence Cloud environments: configuration, workflows, permissions, schemas, automations.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the stability, performance and security compliance of the platform.</font></font></li><li><font dir="auto" ><font dir="auto" >Standardizing usage between teams: best practices, governance, templates.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting users in the adoption and optimization of Jira / Confluence and their plugins.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Jira migration program (high priority)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Managing the migration from Jira Server to Jira Cloud: strategy, data selection and mapping, validation.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure business process continuity during migration phases and coordinate the waves with stakeholders.</font></font></li><li><font dir="auto" ><font dir="auto" >Short term: migration of Support teams to Jira Service Management (JSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Medium term: migration of R&amp;D teams to Jira Software Cloud.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Reporting &amp; Analytics (Expertise Required)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Design and maintain dashboards and reports with eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide operational indicators (Support metrics, SLA, usage, backlog) and inform management decisions with data.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Collaboration &amp; continuous improvement</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working hand in hand with the Support (JSM adoption), R&amp;D (Jira Software usage) and IT / DevOps / Software Factory teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Identify opportunities for process automation and optimization, and contribute to internal standards and best practices.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Solid experience in Jira Cloud and Confluence Cloud administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience on Jira (Server Cloud) migration projects.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong expertise in eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of Support and Development workflows (Agile, ITSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Experience with Jira Service Management (JSM) and project management.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of automation (Jira Automation, integrations, REST APIs) and large-scale multi-team environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Curiosity, involvement and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to propose solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Daily learning and development are essential.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, tenacity and a genuine ability to communicate and promote good practices.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide.<br> At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.<br> You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary.<br> You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services.<br> To achieve this, you will be trained on all our products and services as well as on customer relationship management.<br> You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services.<br> This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time.<br> As a Junior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft skills: Excellent Time Management &amp; Productivity Strong Communication Skills Effective Cooperation &amp; Teamwork Solid Problem-Solving Skills Demonstrated Initiative (ability to anticipate and act proactively) Performance Indicators: Target on availability of individual and sector/branch client scenarios/monitors Target on individual and sector/branch client satisfaction Target on compliance with client ticket SLAs (individual and sector/branch level) Target on revenue of the sector or branch Target on the number and quality of client analyses delivered</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Assists in developing country and internal laboratory work instructions<br></p> <p>- Registers new equipment<br></p> <p>- Monitors calibration frequencies<br></p> <p>- Periodically checks the equipment condition<br></p> <p>- Executes calibration internally and coordinates with external service providers<br></p> <p>- Executes maintenance needs for the lab equipment internally or by using external service provider or equipment supplier<br></p> <p>- Supports Laboratory related reporting<br></p> <p>- Ensures compliance to lab KPIs<br></p> <p>- Verifies calibration documents provided by external company and check them for approval and requalification<br></p> <p>- Performs laboratory tests<br></p> <p>- Evaluates results according to customer specifications and LEONI standards<br></p> <p>- Informs superiors and relevant teams (quality and production) in case of negative results<br></p> <p>- Evaluates requalification tests of production equipment<br></p> <p>- Optimizes all the calibration activities to lowest possible costs<br></p> <p>- Identifies possible affected material in case of defect Measuring or Test-Equipment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><strong>Level of Education : </strong>University degree</li> <li><strong>Branch Of Study:</strong> all branchs</li> <li><strong>Experience: </strong> 1 year of experience Quality</li> <li><strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li><strong>Professional competences:</strong> Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Drives delivery of training services as defined in department or team scope and yearly operational department or team plans - Manages and monitors induction trainings incl. planning, logistics, training conduction, data collection, evaluations, reports - Supports regular and needs based training needs analysis and elaboration of suitable training programs - Develops, sets-up and conducts trainings in defined areas incl. training curriculum definition, training content and material creation, conduction and monitoring - Provides advice and subject matter expertise in the area of training, within HR community and towards the business - Ensures adherence to globally defined policies, processes, tools and frameworks - Ensures accurate &amp; compliant data quality for all training related data, regular maintenance and required cleansing of data according to global and local rules defined - Prepares regular ad-hoc analysis, reports and presentations - Supports and leads upon request global and local initiatives and roll-ins of training and related programs, policies, processes, projects - Secures continuous improvement of training processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Level of Education: University Degree Branch Of Study: all branchs Experience:1 year is appreciated Language: French, English Social competences: Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork Professional competences: Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Functional accountability for Operations Quality on shift level</p> <ul> <li>Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)</li> <li>Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs</li> <li>Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Level of Education: </strong>University<strong> </strong>degree</p> <ul> <li><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li> <li><strong>Experience:</strong> 3 years of experience in relevant field are necessary.</li> <li><strong>Language:</strong> French, English</li> <li><strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li><strong>Professional competences:</strong> Autonomy / Customer relationship skills / Priority management</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Manages and supervises the Segment org unit according to defined objectives and KPIs</p><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery</p><p>- Takes responsibility for standard &amp; governance adherence and process execution</p><p>- Leads the direct reports in the area of responsibility</p><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received</p><p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results</p><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge</p><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p>Functional accountability for Segment on plant level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Level of Education: </strong>Univeresity Degree</p> <ul> <li><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc </li> <li><strong>Experience:</strong> Min 5 years in wiring industry , Leadership experience is highly valued </li> <li><strong>Language:</strong> French, English</li> <li><strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li><strong>Professional competences:</strong> Effective meeting facilitation / Continuous performance improvement / Strategic and operational planning / Lean manufacturing methodologies / Process optimization / KPI tracking and analysis / 5S and Kaizen implementation / Efficiency-driven mindset</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Manages and supervises the Procurement Management org unit according to defined objectives and KPIs<br></p> <p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p> <p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p> <p>- Leads the direct reports in the area of responsibility<br></p> <p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p> <p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p> <p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p> <p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p> <p><br></p> <p>Functional accountability for Procurement Management on country level<br></p> <p>- Ensures accurate and efficient Raw Material supply process<br></p> <p>- Manages supplier integration in the Country (localization, consignment agreements, logistics agreements, delivery performance evaluation, etc.)<br></p> <p>- Ensures optimum stock level for raw materials, by taking actions to avoid and reduce excess, obsoletes, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><strong>Level of Education: </strong>Engineering degree or equivalent (BAC+5)</li> <li><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc </li> <li><strong>Experience:</strong> 5 years of experience in the automotive industry, 2 years as a Procurement manager are appreciated</li> <li><strong>Language:</strong> French, English</li> <li><strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li><strong>Professional competences:</strong> Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>- Manages and supervises the Procurement Management org unit according to defined objectives and KPIs</p><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery</p><p>- Takes responsibility for standard &amp; governance adherence and process execution</p><p>- Leads the direct reports in the area of responsibility</p><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received</p><p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results</p><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge</p><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p>Functional accountability for Procurement Management on country level</p><p>- Ensures accurate and efficient Raw Material supply process</p><p>- Manages supplier integration in the Country (localization, consignment agreements, logistics agreements, delivery performance evaluation, etc.)</p><p>- Ensures optimum stock level for raw materials, by taking actions to avoid and reduce excess, obsoletes, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Level of Education:</strong> Engineering degree or equivalent (BAC+5)</p><p><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc</p><p><strong>Experience:</strong> 5 years of experience in the automotive industry, 2 years as a Procurement manager are appreciated</p><p><strong>Language:</strong> French, English</p><p><strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</p><p><strong>Professional competences:</strong> Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.&nbsp;</span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.&nbsp;</span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.&nbsp;</span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)&nbsp;</span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential.&nbsp;</span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential&nbsp;</span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br> </p> <p>Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br> </p> <p>Takes responsibility for standard &amp; governance adherence and process execution<br> </p> <p>Leads the direct reports in the area of responsibility<br> </p> <p>Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br> </p> <p>Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br> </p> <p>Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br> </p> <p>Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br> </p> <p><br></p> <p>Functional accountability for Operations Quality on shift level<br> </p> <p>Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)<br> </p> <p>Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs<br> </p> <p>Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <ul> <li><strong>Level of Education: </strong>University<strong> </strong>degree</li> <li><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li> <li><strong>Experience:</strong> 3 years of experience in relevant field are necessary.</li> <li><strong>Language:</strong> French, English</li> <li><strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li><strong>Professional competences:</strong> Autonomy / Customer relationship skills / Priority management</li> </ul> </div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.</p><br><p>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</p><br><br><br>Job Description<p>Machine Planning &amp; Capacity Management:<br></p><br><p>- Defines and prioritizes the cutting order and redistributes the machine workload (e.g. because of preventive or unplanned maintenance affected machines must be redistributed).<br></p><br><p>- Builds an urgent optimization, (if required e.g. in case of urgent request of customer, unavailability, utilization, or lack of material availability).<br></p><br><p>- Checks the existing databases (e. g. Cutting Area Optimization (CAO), FORS, etc. for missing data e.g. crimp data, routing, tools, etc.).<br></p><br><p>- Identifies and conducts continuous improvement activities in the area of responsibility.<br></p><br><p>Assembly planning areas:<br></p><br><p>- Routes and prioritizes the order distribution to production lines and workstations after receiving the required plan from Value Chain Management.<br></p><br><p>- Moves orders within the sequence to accommodate urgent orders, missing material impact etc.<br></p><br><p>- Creates required reports for order completion e. g. On Time, In Full data (OTIF).<br></p><br><p>- Monitors plan adherence and escalates deviations to supervisor.<br></p><br><p>- Initiates plan changes if required due to external factors (Urgent customer orders/ Missing material/resources/equipment).<br></p><br><p>- Participates and supports the regular meetings on schedule adherence with all involved functions i. e. shift leader, segment leader, Value Chain Management.</p><br><br><br>Qualifications and Experience<p>• Education Level : Min BTS in technical field.</p><br><p>• Experience: Minimum of 1 year&nbsp;&nbsp;<br></p><br><p>• Communication</p><br><p>• Social &amp; intercultural sensitivity</p><br><p>• Change management</p><br><p>• Target &amp; result orientation</p><br><p>• Motivation &amp; resilience</p><br><p>• Self-organization</p><br><p>• Conflict management&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Manages and supervises the Procurement Management org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Procurement Management on country level<br></p><br><p>- Ensures accurate and efficient Raw Material supply process<br></p><br><p>- Manages supplier integration in the Country (localization, consignment agreements, logistics agreements, delivery performance evaluation, etc.)<br></p><br><p>- Ensures optimum stock level for raw materials, by taking actions to avoid and reduce excess, obsoletes, etc.</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education:&nbsp;</strong>Engineering degree or equivalent (BAC+5)</li><li><strong>Branch Of Study:</strong>&nbsp;Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc&nbsp;</li><li><strong>Experience:</strong>&nbsp;5 years of experience in the automotive industry,&nbsp;2 years as a&nbsp;Procurement manager are appreciated</li><li><strong>Language:</strong>&nbsp;French, English</li><li><strong>Social competences:</strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong>&nbsp;Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Tunis<br> Expected duration<br>1 Sep- 31 Dec 2026<br> Duties and Responsibilities<br>The intern shall support OHCHR Country Office in Tunisia in fulfilling its mission: to work for the protection of all human rights for all people; and to assist those responsible for upholding such rights in ensuring that they are implemented. Daily responsibilities of the human rights intern will depend on the individual's background and duties may include but are not limited to compiling basic information, analyzing key issues, collecting information and documents received. The intern may: review relevant information and documents related to OHCHR work in order to acquire basic understanding of the mandate, strategic policies, framework of programmes/ activities of the Office and assist the Human Rights Officers (HROs) in their work. Assist in analyzing information pertaining to the Universal Periodic Review (UPR), treaty bodies and special procedures and follow-up, as necessary. Lend support to technical cooperation activities conducted by HRO. Assist in organizing meetings, seminars and official missions; and perform other duties requested by supervisor, as appropriate.<br> Qualifications/special skills<br>Applicants must either: (a) Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or, (b) Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s level or equivalent). Academic backgrounds in international relations, international human rights law, political science, or related fields is desirable. n/a N/A<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this internship fluency in Arabic and French is required. Knowledge of English is desirable.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>