وظائف مدير مدرسة في تونس
٤٠٣ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To advance Teach For All s 25-year vision , we are seeking an Events Manager to manage the planning and execution of our in-person and hybrid learning experiences, enabling our network to connect, learn, and collectively champion more equitable systems for children worldwide. Working alongside the Global Events team, this role will take ownership of event communications, logistical coordination, website development, and the overall attendee experience.</p><p>Outcomes</p><p>End-to-End Event Delivery: Plan, coordinate, and execute high-quality learning events from conception to completion, ensuring seamless logistics, strict timeline management, alignment with network priorities.</p><p>Budget Management & Cost Efficiency: Track event budgets, ensuring cost-effective delivery, strong financial oversight, and adherence to approved spending.</p><p>Operational Excellence & Risk Management: Maintain rigorous standards of execution, including vendor management, budget tracking, technical production, and proactive contingency planning to eliminate real-time failures.</p><p>Inclusive Experience Design: Source and manage accessible event technologies and structural frameworks that enable seamless, high-engagement participation for a diverse, global audience.</p><p>Data-Driven Optimization: Establish robust participant feedback loops and analyze post-event metrics to measurably improve event quality, operational efficiency, and future stakeholder impact.</p><p>Knowledge & Engagement Continuity: Build the infrastructure needed to document event outputs and maintain post-event momentum, turning temporary gatherings into ongoing network learning and collaboration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years experience leading complex project management, large-scale logistics, and global event management</li><li>Strong working knowledge of event-planning technology, web-based services, and deep expertise with enterprise Zoom functionality (e.g., live interpretation, streaming setups)</li><li>Exceptional written and verbal communication skills with professional-level of the English language</li><li>Demonstrated ability to exercise sound judgment while juggling competing priorities and tight deadlines across multiple parallel projects</li><li>A strong, visible commitment to Teach For All's mission, showcasing a mindset of endless possibility and a belief in the power of being locally rooted and globally informed</li><li>Ability and willingness to travel internationally to support on-site execution of major network gatherings</li></ul><p>Additional desirable skills/experiences (not required)</p><ul><li>Prior familiarity or direct experience working within the Teach For All network or a similar global federated network structure</li><li>Working proficiency or fluency in a second major international language (e.g., Spanish, French, Arabic)</li><li>Advanced certification in Digital Event Strategies or Agile Project Management (e.g., DES, Certified ScrumMaster)</li><li>Experience with design and proficiency using design tools (e.g., Canva)</li><li>Experience working in a global and/or virtual environment</li></ul><p></p></section>
<h2 class="h5">وصف الوظيفة</h2>
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<span><strong>المسمى الوظيفي: </strong></span><span><strong>Outbound Sales Account Manager - سوق أمريكا الشمالية (وردية المساء)</strong></span> <br> <span><strong>الموقع: تونس، تونس</strong></span> <br> <span><strong>ساعات العمل: </strong>الإثنين إلى الجمعة: 2:00 م - 11:00 م</span> <br> <span><strong>التقرير إلى: </strong></span><span><strong>مشرف مركز الاتصال</strong></span> <br> <p><span><strong><u>نظرة عامة:</u></strong></span><br><span>هذه فرصة مثيرة لبائع متحمّس ليصبح مدير حساب مبيعات خارجية في Pens.com. ستلعب دورًا حاسمًا في تقديم تجربة عميل مميزة من خلال دمج خبرة عميقة في المجال، وتفاعل استباقي، وإدارة علاقات استراتيجية. يركز الدور على قيادة نتائج الأعمال، تعزيز ولاء العملاء، وضمان التميز التشغيلي عبر العملاء ذوي القيمة العالية (HVCs). كعامل رئيسي في تجربة العميل، يجب أن يكون المرشح المثالي محترفًا متعدد الجوانب يتفوّق في إدارة علاقات العملاء، تحسين جودة الخدمة، والتعاون عبر الوظائف. </span></p><br> <p><span><strong>هل أنت جاهز للانضمام إلينا؟ قدِّم الآن وكن جزءًا من فريق يقدّر الإبداع،</strong></span></p><br> <p><span><strong>التعاون والنمو المستمر.</strong></span></p><br> <br> <p><span><strong><u>المسؤوليات الأساسية</u></strong></span></p><br> <ul> <li><span>يعمل كالمستشار الموثوق لعملاء عاليي القيمة، مقدماً دعمًا مخصصًا</span><span> مع ضمان علاقات قوية واحتفاظ عالي</span></li> <li><span>تخصيص التواصل باستخدام بيانات CRM، تاريخ الطلبات السابق، وملفات تعريف العملاء</span></li> <li><span>إظهار شغف عميق بتقديم خدمة استثنائية وبناء ولاء عملاء دائم.</span></li> <li><span>قيادة نمو الإيرادات من خلال البيع المتعدد، وتجديد الحسابات، وتوسيع حافظات العملاء الحالية،</span><span> وتحقيق أو تجاوز مؤشرات الأداء</span></li> <li><span>فهم احتياجات العميل وتقديم حلول تسويقية وترويجية م tailored</span></li> <li><span>الحفاظ على توثيق تفصيلي لتفاعلات العملاء ونتائجها.</span></li> <li><span>نصح العملاء باستراتيجيات الحملات، اختيار المنتجات، والاستخدام الأمثل لميزانياتهم التسويقية </span></li> <li><span>التنسيق مع فرق التصميم والتصعيد والفرق الأخرى لحل مشاكل العملاء أو تنفيذ حلول مخصصة</span></li> <li><span>الترويج لمنتجات جديدة، عروض، وحملات تسويقية مع البقاء مطلعًا على الاتجاهات الصناعية </span></li> <li><span>المساهمة في مبادرات التحسين المستمر ودعم المشاريع التي تهدف إلى تحسين العمليات والأداء</span></li> <li><span>مشاركة قصص نجاح العملاء أو التعليقات مع الفرق المعنية لتعزيز التحسين المستمر</span></li> </ul> <br> <p><span><strong><u>النمو وفرص التطور المهني</u></strong></span></p><br> <p><span>في Pens.com، نؤمن بشدة بتطوير داخلي وتنقل وظيفي. كثير من أعضاء فريقنا يترقون داخل المؤسسة من خلال الفرص الداخلية والترقيات.</span></p><br> <br> <p><span><strong><u>المتطلبات والمؤهلات</u></strong></span></p><br> <ul> <li><span>مهارات بيع مثبتة ضرورية مع القدرة على إغلاق الصفقات، البيع الإضافي، والالتزام بتحقيق الأهداف وتجاوزها. </span></li> <li><span>مهارات اتصال وتفاوض ممتازة باللغة الإنجليزية (كتابة وتحدثًا). </span></li> <li><span>ذهنية مركّزة على العميل مع الاستماع النشط، وحل المشكلات، ومرونة تحليلية سريعة لتحديد الاحتياجات.</span></li> <li><span>مهارات تنظيمية قوية مع اهتمام بالتفاصيل، لضمان متابعة وتوثيق فعال. </span></li> <li><span>العمل بروح الفريق وتبني نهج مبادر ورغبة في التعلم والنمو</span></li> </ul> <br> <p><span><strong><u>ماذا نقدم</u></strong></span><br><span> في Pens.com، نحن ملتزمون بدعم موظفينا مهنياً وشخصياً من خلال تقديم:</span></p><br> <ul> <li><span>دعم النقل: خدمة نقل مكوكية لرحلة عمل خالية من الإجهاد</span></li> <li><span>التأمين الصحي: تغطية طبية شاملة لدعم رفاهيتك</span></li> <li><span>قسائم وجبات: دعم وجبات يومية لجعل أيام عملك أسهل.</span></li> <li><span>برنامج مكافآت الإحالة: بمجرد أن تصبح موظفًا، يتم مكافأتك على إحالة أشخاص موهوبين للانضمام لفريقنا.</span></li> <li><span>التعلم والتطوير: الوصول إلى التدريب المستمر، منصات التعلم الإلكتروني، وبرامج التطوير لمساعدتك على تطوير مهاراتك وتقدم مسيرتك المهنية.</span></li> </ul> <br> <p><span><strong><u>قيمنا</u></strong></span></p><br> <p><span>في Pens.com، نسترشد بمجموعة قيم أساسية تعرف ثقافتنا ونهجنا في التوظيف:</span></p><br> <p><span><strong>العملاء أولاً: </strong></span></p><br> <p><span>نلتزم بتقديم تجارب استثنائية للعملاء داخليًا وخارجيًا. من خلال فهم وتلبية احتياجات العملاء، نخلق حلول فعّالة تترك انطباعًا دائمًا.</span></p><br> <p><span><strong>التحسين المستمر: </strong></span></p><br> <p><span>نؤمن بقوة النمو والتطور. من خلال التواصل المفتوح وثقافة الابتكار، نسعى باستمرار لتحسين أعمالنا والتكيف مع التغيرات.</span></p><br> <p><span><strong>الهدفية: </strong></span></p><br> <p><span>نحدد أهداف واضحة، ونبقى منضبطين في التنفيذ، ونحاسب أنفسنا على تحقيق أهداف قابلة للقياس. تركيزنا على تحقيق النتائج وإحراز تقدم ملموس.</span></p><br> <p><span><strong>النزاهة: </strong></span></p><br> <p><span>نولي الأخلاق أعلى الأولويات في كل ما نقوم به، مع التأكيد على أن تكون أفعالنا قائمة على النزاهة والمسؤولية تجاه كوكبنا ومنتجاتنا وناسنا.</span></p><br> <p><span><strong>الإنسانية في العمل: </strong></span></p><br> <p><span>نقدّر ونحترم كل عضو في فريقنا، ونشجع بيئة تُحتفى فيها التنوع وتُعترف فيه المساهمات وتُشجع على النمو.</span></p><br> <br> <span><strong>جهة توظيف ذات فرص متساوية</strong></span><br><span>نحن جهة توظيف غير تمييزية ونقدّر التنوع في شركتنا. لا نميّز على أساس العِرق أو الدين أو اللون أو الأصل القومي أو الجنس أو التعبير الجنساني أو التوجه الجنسي أو العمر أو الحالة الاجتماعية أو حالة المحارب أو الإعاقة. سنتأكد من توفير تسهيلات معقولة للأشخاص ذوي الإعاقة للمشاركة في عملية التقديم أو المقابلة وأداء الوظائف الأساسية والحصول على المزايا والحقوق الأخرى. يرجى الاتصال بنا لطلب التسهيل - لن يتم معاقبة أي مقدم طلب نتيجة لهذا الطلب.</span> <br> <p><span><strong>عن Pens.com</strong></span><br><span>تم إنشاء منتجات Pens.com الترويجية الشخصية لأجل الشركات الصغيرة وتستلهم منها. مع 56 عامًا من الخبرة وتقديم الخدمات لـ 22 دولة حول العالم، يوفر Pens.com قيمة إضافية، وتوفيراً، ووقتاً للعملاء من خلال الإرشاد الخبير في مجموعة واسعة من المنتجات الترويجية المخصصة، بما في ذلك أدوات الكتابة، القرطاسية، أواني الشرب، الحقائب، الهدايا، وملحقات المعارض. تعمل Pens.com عبر شبكة من أكثر من 10 مرافق عبر أمريكا الشمالية، وأوروبا، وأفريقيا، وآسيا.</span><br><span>للتعرّف على المزيد، قم بزيارة:</span><span> www.PENS.com</span></p><br> <p><span>Pens.com هي علامة تجارية لـ National Pen و Cimpress (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Within your UAP, you are responsible for the QCD of the product and the overall management of activities related to your perimeter (Production, quality, methods, maintenance, testing, etc.). To this end, you rely on your human and material resources. Your role involves a presence on the ground. You steer your activity through KPIs and ensure compliance with established procedures (quality, productivity, maintenance, materials, HSE, TRS, ESD, authorization and versatility, etc.) with a constant objective of optimizing resources and production flows, as well as customer satisfaction.</p><p>To achieve these objectives, you will be responsible for:</p><ul><li>The SQCD performance and profitability (gross margin) of your UAP in terms of objectives, achievement, and improvement.</li><li>Guaranteeing commitments made to the customer in terms of manufacturing program realization and safety stock.</li><li>Daily management of the UAP, particularly production line performance, product and/or prototype quality, equipment operation and maintenance, staff allocation, and elimination of risks related to workstation ergonomics.</li><li>Leading daily, weekly, and monthly meetings, organizing delegation and priority management.</li><li>Defining work standards with the help of support functions.</li><li>Implementing continuous improvement initiatives to increase performance.</li><li>Proposing UAP layout evolutions to simplify flows.</li><li>Assigning and verifying corrective actions for recurring problems with support services.</li><li>Escalating problems that cannot be resolved at the UAP level to the Local Board and ensuring follow-up until resolution.</li><li>Analyzing customer feedback and leading the problem-solving process for quality issues within your UAP.</li><li>Ensuring optimal use of resources and equipment.</li><li>Maintaining production equipment in good working order: ensuring curative & preventive maintenance and updating associated documentation and SAP traceability.</li><li>Contributing to the success of new projects: being involved in the industrialization of new projects.</li><li>Collaborating within improvement projects with the central Quality, Continuous Improvement, and Controlling entities to ensure performance data reporting and consideration of site P&L deviations.</li></ul><p>You will manage a team of over 300 direct and indirect employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">As a people manager, you have relational and managerial qualities to support the development of your teams within the framework of site and group HR projects. You hold a higher education degree (Bac+5): engineering or master's level. You have at least 5 years of confirmed professional experience in a similar role acquired in an international industrial environment. You have very good knowledge of production and maintenance organization and planning methodologies. You have very good mastery of the electronic assembly process. You know how to manage multiple projects in parallel while keeping daily activity under control. An excellent communicator, you are involved, available, and demonstrate autonomy and authority. Your French and English levels are perfect. Beyond these skills, expertise in quality and good knowledge of Lean tools will be highly appreciated. We are looking for an enthusiastic, dynamic candidate with strong motivation to support our future projects and embody the group's values.</p></section>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</p><br><br></li><li><p>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.</p><br><br></li><li><p>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</p><br><br></li><li><p>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br></li><li><p>Work harmoniously and professionally with co-workers and supervisors.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><p><b>Education:</b></p><br><br><p>College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><br><br><br><p><b>Experience: </b></p><br><br><ul><li><p>Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage.</p><br><br></li><li><p>Previous experience in Room Services is mandatory.</p><br><br></li></ul><br><p><b>Skills and Abilities: </b></p><br><br><ul><li><p>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.</p><br><br></li><li><p>Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food & beverage computer systems.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the English language.</p><br><br></li></ul><br><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule & Hours:</b></p><br><br><ul><li>full time, and hours expected to be worked (early mornings, days, evenings, overnights, or weekends<span>.</span></li></ul><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p><strong>1. Technical enablement & expertise</strong></p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change & adoption</strong></p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT & AI</strong></p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p>1. Technical enablement & expertise</p><p>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users. Provide technical guidance and support to community members on solution design, architecture, and troubleshooting. Support business users in translating their needs into scalable and robust technical solutions. Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense. Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards. Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content. Continuously identify and introduce new technologies and approaches that can scale across the company. Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</p><p>2. Community building, change & adoption</p><p>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community. Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups. Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources. Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners. Collect user feedback and translate it into actionable improvements for tools, processes, and training. Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement. Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</p><p>3. Collaboration between business, IT & AI</p><p>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users. Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p><p>You ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier. You ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success. You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats. You ll have the freedom to explore new tools and propose our citizen development tech stack. Your work can directly impact thousands of employees worldwide. Environment that values initiative, experimentation, and scalability. You ll have room to grow, shape your role, and bring your own ideas to life. Opportunities for acquiring new, role-related certifications. Hybrid/remote flexibility with occasional global travel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat). Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<br>وصف الشركة<br><br><p><strong>عن AbbVie</strong></p><br><p>مهمة AbbVie's هي اكتشاف وتقديم أدوية وحلول مبتكرة تحل قضايا صحية جدية اليوم وتواجه التحديات الطبية للغد. نسعى لإحداث تأثير ملحوظ في حياة الناس عبر العديد من المجالات العلاجية الرئيسية بما في ذلك المناعة والأورام والأعصاب - والمنتجات والخدمات في محفظة Allergan Aesthetics. لمزيد من المعلومات عن AbbVie، يرجى زيارة موقعنا www.abbvie.com. تابعوا @abbvie على LinkedIn وFacebook وInstagram وX وYouTube.</p><br><br>وصف الوظيفة<br><br><p><strong>هذا الدور ميداني، ويجب أن يقيم المرشحون ضمن مسافة معقولة من المدينة الأساسية. سيتم توظيف المواهب بمستوى يتناسب مع الخبرة.</strong></p><br><p><u>قد يعيش المرشحون في المدن التالية:</u></p><br><ul><li>ميمفيس، تينيسي</li><li>لِتل روك، أركينساس</li></ul><p>يمثل مدير الاسترداد الميداني للصداع النصفي الفموي (FRM) بديلاً لمورد مكتبي متاح للإجابة على أسئلة مقدمي الرعاية الصحية حول وصول المرضى. يتصل FRM مباشرة بمكاتب مقدمي الرعاية في منطقته المعينة للإجابة على أسئلة حول الوصول إلى العلاج والاسترداد دعمًا لمنتجات AbbVie للصداع النصفي الفموي. يقدم FRM خبرة في التغطية والتحديات الشائعة للوصول والاسترداد التي تؤثر على منتجات AbbVie للصداع النصفي الفموي. تشمل مسؤوليات FRM التثقيف حول أدوات دعم الوصول والاسترداد المتاحة من AbbVie، ونصح مقدمي الرعاية بحالة وصفة المريض والمؤهلات والبرامج، وتثقيف مكاتب مقدمي الرعاية حول إجراءات وبِيْئَة الشركات.</p><br><p><strong>المسؤوليات:</strong></p><br><ul><li>تثقيف مقدمي الرعاية حول برامج دعم المرضى، بما في ذلك أدوات وخدمات دعم الوصول والاسترداد</li><li>التثقيف حول خيارات الاستحواذ والوصول الخاصة بالمنتج مثل شبكات الصيدليات المتخصصة والتوزيع المتخصص</li><li>التثقيف حول الموارد المتاحة لمعالجةissues الوصول</li><li>توفير خبرة محلية حول سياسات شركات الدفع الوطنية/الإقليمية لتثقيف مزودي الرعاية حول قضايا الدفع والتغييرات الترميزية وإجراءات تقديم المطالبات المناسبة</li><li>التنسيق مع مركز دعم الوصول والاسترداد الخاص بـ AbbVie لتحديث مقدمي الرعاية حول حالة Rx والأهلية للبرنامج</li><li>التعاون مع مركز دعم الوصول والاسترداد لـ AbbVie لنقل تحديثات حالة الوصفة واشتراك البرامج</li><li>التبليغ عن اتجاهات الدفع المتعلقة بالمنتجات المعتمدة إلى فرق خدمات المرضى وإدارة حسابات MHC</li><li>إقامة والحفاظ على علاقات مع مقدمي الخدمات المناسبين ضمن المنطقة</li><li>الاطلاع المستمر على أنشطة الرعاية المدارة والمستردات والسياسات الرئيسية</li></ul><br>المؤهلات<br><br><ul><li>يفضَّل شهادة جامعية في الصحة أو العلوم أو الصيدلة أو مجال أعمال ذي صلة أو خبرة صناعية معادلة</li><li>3+ سنوات من الخبرة في مجال علاجي محدد مع خبرة في الرعاية الصحية المدارة، إدارة حسابات الدفع، والوصول والاسترداد وامتلاك مهارات إدارة منطقة / حساب قوية.</li><li>خبرة واسعة في تثقيف الآخرين حول إجراءات الدفع ومتطلبات التغطية وغيرها من المواقف المتعلقة بالوصول للأدوية المتخصصة.</li><li>سجل قوي في القيادة في الدور الحالي. فهم قوي والقدرة على التواصل عناصر الترميز والفوترة على المستوى الوطني والإقليمي عبر جميع أماكن الرعاية.</li><li>فهم شامل للأجزاء A وB وC وD أو Medicare والديناميكيات المرتبطة بالاسترداد.</li><li>فهم قوي لشراء وتوزيع الأدوية في مساحة المجال العلاجي المحدد (صيدليات متخصصة، موزعون متخصصون، والتوريد «ذو العباءة البيضاء»، إلخ)</li><li>فهم مُثبت لقواعد ولوائح ومخاطر توفير خدمات دعم الاسترداد.</li><li>فهم قوي لمراكز دعم خدمات الوصول والاسترداد وكيفية التفاعل بشكل امتثالي فعال.</li><li>رخصة قيادة سارية: القدرة على اجتياز فحص مخدرات قبل التشغيل وتلبية متطلبات القيادة الآمنة.</li><li>قيادة سيارة شخصية أو سيارة الشركة أو شاحنة، أو قطعة معدات مناولة مادية معزَّزة</li><li>شرط أساسي لوظيفتك هو تلبية جميع متطلبات اعتماد ممثل صناعة الرعاية الصحية (HCIR) للدخول إلى المرافق والمنظمات في ولايتك المعينة. يجب أن تكون أيضًا في وضع جيد و/أو مؤهلاً للحصول على هذه الاعتمادات.</li><li>قد تشمل هذه المتطلبات فحص الخلفية وفحوص المخدرات وإثبات التطعيم/التلقيح ضد أمراض مختلفة وبصمات وأذونات محددة مطلوبة من الولايات أو المدن الفردية. تذكر أنك مسؤول وحدك عن التأكد من تلبيتك لجميع متطلبات اعتماد HCIR وعن أي مسؤولية مرتبطة بفشلك في ذلك. لدى AbbVie موارد للإجابة على أسئلتك حول مسؤولياتك.</li></ul><br>معلومات إضافية<br><br><p>تنطبق فقط على المتقدمين لشغل وظيفة في أي موقع يخضع لمتطلبات الإفصاح عن الأجور بموجب القانون الولائي أو المحلي:</p><br><ul><li>النطاق التعويضي الموضَّح أدناه هو نطاق التعويض الأساسي الممكن تعويضه والذي تعتقد الشركة بِنِيَّة حسنة أنها ستدفعه لهذا الدور في وقت نشر هذه الوظيفة بناءً على درجة الوظيفة لهذا المنصب. سيعتمد التعويض الفردي ضمن هذا النطاق على عوامل عديدة بما في ذلك الموقع الجغرافي، وقد ندفع في نهاية المطاف أكثر أو أقل من النطاق المنشور. قد يتم تعديل هذا النطاق في المستقبل.</li><li>نقدم حزمة شاملة من الامتيازات تشمل إجازة مدفوعة الأجر (إجازة، عطلات، مرض)، وتأمين طبي/أسنان/نظارات وخطة 401(k) للموظفين المؤهلين.</li><li>هذه الوظيفة مؤهلة للمشاركة في برامج الحوافز الطويلة الأجل لدينا.</li></ul><p>ملاحظة: لا يعتبر أي مبلغ من الأجر رواتب أو تعويض حتى يتم كسبه، وتوثيقه، وتحديد قابليته. ستظل قيمة وتوافر أي مكافأة أو عمولة أو حافز أو مزايا أو أي شكل آخر من التعويض والمزايا المخصصة لموظف معين ضمن الاختيار المطلق الوحيد للشركة، ما لم يتم الدفع وتجازياً قد يتم تعديله وفقًا لتقدير الشركة المطلوب والقانون المعمول به.</p><br><p>AbbVie صاحب عمل يساوي الفرص وملتزم بالعمل بنزاهة، ودفع الابتكار، وتحويل الحياة وخدمة مجتمعنا. صاحب عمل متكافئ للفرص/المحاربين القدامى/المعوقين.</p><br><p>فقط في الولايات المتحدة وبورتو ريكو - لمعرفة المزيد، visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>للمتقدمين من الولايات المتحدة وبورتو ريكو الذين يسعون للحصول على تسهيلات مناسبة، انقر هنا لمزيد من المعلومات:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Technical Account Manager</p><br><br>This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.<br><br><p><b>Who We Are:</b></p><br><br><p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p><br><br><br><br><p><b>Job Description:</b></p><br><br><br><p><span><span>The</span><span>Account Support Manager (</span><span>ASM) is a dedicated resource to a specific customer contract and</span><span>leads</span><span>the account delivery team associated with it.</span><span>An</span><span>ASM</span><span>is responsible for</span><span>developing and</span><span>maintaining</span><span>a strong trusted relationship with their assigned customer(s), and the overall service experience provided by HPE. A</span><span>cts as a partner who manages the delivery of contracted proactive support related services and is an interface for customers in planning service improvements. The</span><span>ASM</span><span>is responsible for</span><span>monitoring</span><span>the actual service level compared with the Service Level Agreement (defined in the Statement of Work), cost of delivery, revenue growth through upselling opportunities, profitability, and contract retention.</span></span></p><br><br><br><p><b>How you will make your mark:</b></p><br><br><ul><li><p><span><span>Manages the delivery of contracted proactive support related services through the whole delivery lifecycle: Installation, Services delivery support. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Apply broad technical background and knowledge of industry trends to</span><span>operate</span><span>several critical or</span><span>high-risk</span><span>technology areas/customer groups.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Integrate portfolio knowledge and business understanding to create solutions for</span><span>customer</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Functional Lead of delivery teams in Run Phase with extensive responsibility including the steering of delivery partner and (virtual) teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conducts Support Planning and Review Meetings to ensure customer alignment, realized value, and accelerate contractual delivery efforts.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Actively</span><span>drives</span><span>As-a-Service delivery model and growth within the existing ‘As-a-Services’ contracts.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Mentor/consult with team members, other organizations, customers, and vendors on complex issues.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Act as</span><span>trusted</span><span>advisor in the consultant role for customer and company sales teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Accountable for defined service deliverables for the customer.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Responsible for total customer experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provide suggestions for operational</span><span>efficiencies</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.</span></span></p><br><br></li></ul><br><br><p><b>About you:</b></p><br><br><ul><li><p><span><span>First Level University Degree or equivalent combination of education and experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>3+ years working experience in related fields.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in leading/managing virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Multi-cultural</span><span>and x-region experience desired.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in developing executive level customer relationships including</span><span>very good</span><span>negotiation,</span><span>presentation</span><span>and communication skills at executive levels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Leading functional teams and experienced in people mentoring.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experienced in working with (global) companies across all business and IT</span><span>levels</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in sales will be considered as an advantage</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Advanced knowledge of MS Office package, word, excel,</span><span>powerpoint</span><span>etc.</span> </span></p><br><br><br><p><b><span>#Li-Hybrid </span></b></p><br><br><br></li></ul><br><br><br><p><b>Additional Skills:</b></p><br><br>Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}<br><br><p><b>What We Can Offer You:</b></p><br><br><p><b>Health & Wellbeing</b></p><br><br><p>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><br><br><br><p><b>Personal & Professional Development</b></p><br><br><p>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</p><br><br><br><p><b>Unconditional Inclusion</b></p><br><br><p>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><br><br><br><br><p><b>Let's Stay Connected:</b></p><br><br><p><span>Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. </span></p><br><br><br><br>#bulgaria<br><br><p><b>Job:</b></p><br><br>Services<p><b>Job Level:</b></p><br><br>Specialist<br><br><p><span>HPE is an Equal Employment Opportunity/ <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Veterans/Disabled/LGBT</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> employer. We do not discriminate </span><span>on the basis of race, gender, or any other protected category,</span> <span>and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: </span>Equal Employment Opportunity<span>.</span></p><br><br><p><b><span>Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</span></b></p><br><br><br><p><span>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</span></p><br><br><br><p><b>Recruitment Fraud Alert</b></p><br><br><br><p>We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.</p><br><br><br><p>All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? </p><br><p>As an AI Community Enabler – Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI’s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. </p><br><p>You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale – and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You’ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. </p><br><p>This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization. </p><br><p><strong>1. Technical enablement & expertise</strong></p><br><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change & adoption</strong></p><br><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT & AI</strong></p><br><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li></ul><p>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p><br><br><br>Qualifications and Experience<p><strong>Must-have :</strong></p><br><p>· Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</p><br><p>· Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</p><br><p>· Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat). Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</p><br><p>· Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor,…), APIs and relational/non-relational databases is a plus.</p><br><p>· Experience working with business users and translating their needs into technical solutions.</p><br><p>· Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</p><br><p>· Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</p><br><p>· Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</p><br><p>· Motivation for change management, digital adoption, internal communications, or community building.</p><br><p>· Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</p><br><p><strong>Nice-to-have :</strong></p><br><p>· Experience with workflow and data automation tools (e.g. KNIME).</p><br><p>· Experience in scaling solutions and driving automation/AI programs at scale.</p><br><p>· Experience with design thinking, user journey mapping, or internal communication strategy.</p><br><p>· Knowledge about governance topics (responsible AI, data ethics, GDPR).</p><br><p>· Certifications in Microsoft Power Platform or AI/Automation tools.</p><br><br><br>Benefits<p>· You’ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier.</p><br><p>· You’ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success.</p><br><p>· You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats.</p><br><p>· You’ll have the freedom to explore new tools and propose our citizen development tech stack.</p><br><p>· Your work can directly impact thousands of employees worldwide.</p><br><p>· Environment that values initiative, experimentation, and scalability.</p><br><p>· You’ll have room to grow, shape your role, and bring your own ideas to life.</p><br><p>· Opportunities for acquiring new, role-related certifications. · Hybrid/remote flexibility with occasional global travel.</p><br><br> </div>
<h2 class="h5">وصف الوظيفة</h2>
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وصف الشركة<p>LEONI هي مزود عالمي رائد للمنتجات والحلول والخدمات لإدارة الطاقة والبيانات في صناعة السيارات. مع نحو 86,000 موظف في 21 دولة وإجمالي مبيعات موحد بلغ 3.9 مليار يورو في 2025 (باستثناء قسم حلول كابلات السيارات السابق)، نحن مورد رائد لأنظمة الأسلاك المعقدة وتوصيلات الكابلات المخصصة للعملاء.</p><br><p>منذ 2025، نحن جزء من مجموعة Luxshare، وهي شركة تقنية عالمية مقرها الصين. معاً، نشكّل مستقبل التنقل. انضم إلينا وساعد في قيادة تحويل عالم السيارات</p><br><br><br>وصف الوظيفة<p>هل أنت متحمس لإمكانات الذكاء الاصطناعي والت automatisation والأدوات منخفضة الترميز لتحويل طريقة عمل الناس؟ </p><br><p>بصفتك مُمكّن المجتمع AI – الخبير التقني ومدير التغيير، ستكون كلا من القاعدة التقنية و محفّز المجتمع في تطوير مواطنة LEONI والذكاء الاصطناعي على مستوى العالم. مهمتك هي ضمان أن تحول الذكاء الاصطناعي وت Development المواطن ليس فقط تقنياً صحيحاً، بل يفهمه ويتقبّله ويقوده مستخدمو الأعمال على مستوى العالم بشكل فعال. </p><br><p>ستهتم بالأدوات والتدريبات والخبرة التقنية التي تمكّن مستخدمي الأعمال من الابتكار والت automatisation على نطاق واسع – وفي الوقت نفسه ستتفاعل وتلهم وتدعمهم بحيث يتم تحقيق أقصى قدر من الاعتماد والأثر والاستدامة. ستمتد جسر الفجوة بين الأعمال وتكنولوجيا المعلومات، مبسّطاً التعقيد، معزّزاً المشاركة، وممكّناً الناس ليشعروا بأنفسهم كجزء من التحول. </p><br><p>هذا الدور مثالي لشخص يزدهر في بيئة عملية وحلولية، يستمتع بالعمل مع الناس ويرغب في إحداث تأثير حقيقي عبر مؤسسة عالمية. </p><br><p><strong>1. التمكين الفني والخبرة</strong></p><br><ul><li>تقييم، إعداد، والحفاظ على مجموعة أدوات تطوير مواطن من مستوى عالمي للأتمتة/RPA والذكاء الاصطناعي (خصوصاً Microsoft Power Platform و365 Copilot) لاستخدامها من قبل مستخدمي الأعمال.</li><li>تقديم الإرشاد التقني والدعم لأعضاء المجتمع في تصميم الحلول والعمارة واستكشاف الأخطاء.</li><li>دعم مستخدمي الأعمال في ترجمة احتياجاتهم إلى حلول تقنية قابلة للتوسع ومتينة.</li><li>احذر من حلول تطوير المواطنة الموجودة واحتياجات الأعمال. ساعد بنشاط في نقل الحلول إلى المجالات التي تصبح منطقية فيها.</li><li>مراجعة، تنظيم، وتوسيع أدوات مطور المواطنة الداخلية، وسوق حلول مستقبلي، مع ضمان الجودة وإعادة الاستخدام والامتثال للمعايير.</li><li>المساهمة في مركز معرفة مطور المواطن الذي سيُنشأ مع أفضل الممارسات التقنية، الوثائق، المخططات، ومحتوى كيف- تفعل.</li><li>استمر في تحديد وتقديم تقنيات ونهج جديدة يمكن أن تتوسع على مستوى الشركة.</li><li>العمل كقائد فكر من خلال استكشاف اتجاهات الذكاء الاصطناعي/الأتمتة الناشئة وترجمتها إلى حلول عملية للأعمال في سياق تطوير المواطنة.</li></ul><p><strong>2. بناء المجتمع، التغيير والتبني</strong></p><br><ul><li>التفاعل والإلهام والنمو في مجتمع الذكاء الاصطناعي ومطور المواطن العالمي الذي بدأ للتو.</li><li>تصميم وتنظيم وتشغيل مبادرات المجتمع مثل التحديات العالمية، لوحات البيانات، جلسات تبادل الخبرات، ساعات المكتب، ولقاءات المجتمع.</li><li>تطوير والحفاظ على مركز المعرفة مع أفضل الممارسات والأسئلة الشائعة وقصص النجاح وموارد التدريب.</li><li>تصميم وتنفيذ برامج تدريبية للموظفين (من التنفيذيين إلى مطوري المواطن) لتحسين الثقافة الرقمية والمهارات المعنية بمطور المواطن وهندسة المحفزات، إما بمفردك أو مع شركاء خارجيين.</li><li>جمع ملاحظات المستخدم وتحويلها إلى تحسينات قابلة للتنفيذ للأدوات والعمليات والتدريب.</li><li>الابتكار المستمر وتحسين طريقة إيصال تحول الذكاء الاصطناعي وDevelop المواطن وتعزيز المشاركة.</li><li>التصرف كمدافع عن الثقافة، تعزيز تبني التغيير وسرد القصص الذي يلهم الناس ليشعروا بأنهم جزء من التحول.</li></ul><p><strong>3. التعاون بين الأعمال، تكنولوجيا المعلومات والذكاء الاصطناعي</strong></p><br><ul><li>إلى جانب المستخدمين الداخليين لديك ومطوري المواطن، تعمل عن كثب مع مهندسي AI، محترفي IT، ونظيركَ مُمكّن المجتمع AI لضمان الدعم السلس لمستخدمي الأعمال.</li></ul><p>جسر الفجوة بين الأعمال وتكنولوجيا المعلومات من خلال توضيح وتقييم طلبات الأعمال ومتطلبات حالات الاستخدام للذكاء الاصطناعي والأتمتة</p><br><br><br>المؤهلات والخبرة<p><strong>المطلوب:</strong></p><br><p>· خبرة قوية في Microsoft Power Platform (Power Automate، Power Apps، Copilot Studio، Power BI) وMicrosoft 365 Copilot</p><br><p>· خبرة مع أدوات RPA والأتمتة الذكية (MS Power Automate، مع وعي بالأدوات الأخرى وقيودها).</p><br><p>· فهم صلب ومعرفة واسعة بالذكاء الاصطناعي التوليدي وأدوات GenAI (خصوصاً MS 365 Copilot، Copilot Chat). تجربة مع GPT4All، أدوات مفتوحة المصدر، ChatGPT (المؤسسة)، الذكاء الاصطناعي ذو الأداء الوكيل إضافة مميزة.</p><br><p>· فهم أساسي وخبرة مع لغات البرمجة والسكريبتات، خاصة بايثون وVBA؛ خبرة في العمل مع أدوات ترميز مدعومة بالذكاء الاصطناعي (GitHub Copilot، Cursor،…)، APIs وقواعد البيانات العلائقية/غير العلائقية ميزة إضافية.</p><br><p>· خبرة في العمل مع مستخدمي الأعمال وترجمة احتياجاتهم إلى حلول تقنية.</p><br><p>· متواصل جيد وقاصٌ قصصياً، لفظيًا وكتابيًا، لديه قدرة على جعل المواضيع المعقدة بسيطة وقابلة للتنفيذ.</p><br><p>· عقلية تعاطفية مع تفكير مركزي على المستخدم، خاصة عندما يتعلق الأمر بالتكنولوجيا والتغيير.</p><br><p>· مهارات تنظيم وتيسير قوية (مثل إجراء ورش عمل، لقاءات، أو جلسات تدريب).</p><br><p>· دافع لتغيير الإدارة، التبني الرقمي، الاتصالات الداخلية، أو بناء المجتمع.</p><br><p>· فضولي، قيادي ذاتي، ويتطلع باستمرار إلى تحسين وتجربة وتعلم أدوات جديدة.</p><br><p><strong>المفضل إضافته :</strong></p><br><p>· خبرة مع أدوات سير العمل وأتمتة البيانات (مثلاً KNIME).</p><br><p>· خبرة في توسيع الحلول وتوجيه برامج الأتمتة/الذكاء الاصطناعي على نطاق واسع.</p><br><p>· خبرة في التفكير التصميمي، رسم مسار المستخدم، أو استراتيجية الاتصالات الداخلية.</p><br><p>· معرفة بمواضيع الحوكمة (الذكاء الاصطناعي المسؤول، أخلاقيات البيانات، GDPR).</p><br><p>· شهادات في Microsoft Power Platform أو أدوات AI/Automation.</p><br><br><br>الفوائد<p>· ستكون جزءاً من فريق ذكاء اصطناعي عابر للوظائف بروح شركة ناشئة داخل مورد عالمي في صناعة السيارات.</p><br><p>· ستعمل عن كثب مع الزملاء (مُكّين المجتمع AI، مهندسو AI، IT، قادة المجتمع) لضمان النجاح الفني والتغييري.</p><br><p>· سيكون لديك الحرية في تشكيل وتنمية مجتمع مواطنة وتطوير الذكاء الاصطناعي العالمي، بما في ذلك أدواته والأساس التقني وتنسيقات المشاركة.</p><br><p>· ستتاح لك الحرية لاستكشاف أدوات جديدة واقتراح تقنيتنا الخاصة بتطوير المواطنة.</p><br><p>· عملك يمكن أن يؤثر مباشرة على آلاف الموظفين حول العالم.</p><br><p>· بيئة تقدر المبادرة والتجربة والقدرة على التوسع.</p><br><p>· سيكون لديك مجال للنمو وتشكيل دورك وتحقيق أفكارك الخاصة.</p><br><p>· فرص للحصول على شهادات جديدة متعلقة بالدور.</p><br> · مرونة هجينة/عن بعد مع سفر عالمي متقطع.</p><br><br></div>
<h2 class="h5">Job description</h2>
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<h2 class="h5">Job description</h2>
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<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context</b></p><br><p>As part of our growth and the launch of our new delivery hub in Tunis, we are hiring Associate Project Managers / Project Managers to join our Client Services EMEA Project Management team.</p><br><p>This is a unique opportunity to be part of an office creation journey, while contributing to international client projects and working closely with our Paris teams. From day one, you will combine hands-on delivery, progressive ownership, and exposure to complex transformation programs in a demanding environment.</p><br><p><b>Your role</b></p><br><p>You will contribute to the delivery of client projects (implementations, upgrades, scope extension), ensuring execution on time, on budget, and aligned with Murex quality standards.</p><br><p>As you grow in the role, you will progressively take ownership of end-to-end project coordination, governance, and client interactions.</p><br><p><b>Your missions</b></p><br><p>Your main mission will be to manage challenging projects and ensure that client solutions are delivered successfully, strengthening Murex’s reputation.</p><br><p><b>In your day-to-day, you will:</b></p><br><ul><li>Manage and deliver projects on time, on budget, and up to quality standards</li><li>Provide project financials and reporting (resource costs, client invoicing)</li><li>Monitor project staffing and ensure it remains aligned with the project capacity needs</li><li>Ensure strong team engagement</li><li>Manage escalations effectively within Murex and client organizations</li><li>Ensure client satisfaction and acceptance of delivered solutions</li><li>Support business growth opportunities</li></ul><p>Beyond the delivery role and as part of this new office setup, you will also play a key role in:</p><br><ul><li>Structuring and improving project management processes</li><li>Contributing to standardization of delivery practices across projects</li><li>Producing clear and impactful project documentation (plans, reporting, risks, deliverables)</li><li>Driving continuous improvement & knowledge sharing (lessons learned, best practices)</li><li>Supporting the growth and onboarding of the Tunis team</li></ul><p><b>Your profile</b></p><br><ul><li>Master’s degree in Engineering or Business</li><li>5+ Experience in project delivery within international environment ideally within a software vendor setting</li><li>Experience in project management fundamentals (planning, resource management, risk/issue handling)</li><li>Strong interest in Capital Markets (knowledge is a plus)</li><li>Structured, proactive, and solution-oriented</li><li>Motivated by impact, ownership, and continuous learning</li><li>Strong client focus and delivery mindset</li><li>Strong communicators and team players</li><li>Exposure to business development is a plus</li><li>Fluent English required; French is a plus</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><b>RESPONSIBILITIES</b><br>Support the recruitment of program participants, ensuring a transparent selection process and alignment with program criteria<br>Provide ongoing support to participants throughout the program lifecycle, including orientation, training, placement, and retention stages<br>Monitor participant progress and maintain up-to-date individual records<br>Ensure accurate record keeping and documentation in line with Amideast procedures and applicable donor policies and guidelines<br>Maintain strong relationships with employers, trainers and other community stakeholders to support training delivery and placement opportunities<br>Facilitate coordination between participants and employers to ensure successful job matching and integration<br>Support post-placement follow-up with employers and participants to ensure retention and address any emerging challenges<br>Contribute to program reporting, as required<br>Participate in field visits and stakeholder engagement meetings, as required<br><b>QUALIFICATIONS</b><br>Required:<br>A bachelor's degree (or equivalent) in a related field<br>A minimum of 1 year of experience in project or program management and planning, program monitoring, and report writing<br>Excellent verbal and written communication skills in English and Arabic<br>Strong organizational skills and attention to detail<br>Strong interpersonal skills to work effectively with partners<br>Preferred:<br>Master s degree preferred<br>Prior experience in employability or workforce development programs<br>Professional proficiency in French<br><br></div></section>
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<span></span><p><b>انضم إلى يازاكي. تواصل مع المستقبل. </b></p><br> <p><b>البلد</b>: تونس (TN) <br>
<b>المدينة</b>: بنزرت<br>
<b>بناء / موقع العمل</b>: بنزرت </p><br> <p><b>وظيفة</b>: EDS_Manufacturing <br>
<b>التخصص الوظيفي</b>: <br>
<b>فئة الوظيفة</b>: ML</p><br> <p>تأسست في عام 1929، تعد يازاكي شركة يابانية مورِدة كاملة للنظام من أسلاك الحزم، والكهرباء، ومنتجات البيانات والحلول التي تتيح الكهربة والتواصل والتكامل المستقل للمركبات. أكثر من 235,000 موظف ملتزم وذو دافع عالي في 45 دولة يجعلوننا واحدًا من أكبر مصنِّعي السيارات الدوليين الناجحين. انضم إلى شركة عائلية ملتزمة بأن تكون صديقة للبيئة في كل جانب من أعمالها، وتساهم في المجتمع، وتلهم الثقة. لتعزيز فريقنا، نبحث عن مدير_IP P3 في مصنعنا بـ [[location]].</p><br>
<ul>
<li>إدارة أنشطة القسم اليومية وضمان الكفاءة التشغيلية.</li>
<li>قيادة، وتوجيه، وتطوير أعضاء الفريق.</li>
<li>المراقبة وتحقيق مؤشرات الأداء الرئيسية والأهداف القسمية.</li>
<li>الامتثال لسياسات الشركة وإجراءاتها ومعايير السلامة.</li>
<li>دعم التوظيف والتدريب وإدارة الأداء.</li>
<li>تحديد وتنفيذ فرص تحسين العمليات.</li>
<li>إدارة الموارد والميزانيات وتخطيط القوى العاملة حسب الحاجة.</li>
<li>التنسيق مع الأقسام الأخرى لضمان سير العمليات بسلاسة.</li>
<li>إعداد وتقديم تقارير أداء القسم.</li>
</ul><p>في يازاكي، نحن ملتزمون بتوفير فرص توظيف متساوية للجميع وهو الأمر الذي يمتد إلى جميع جوانب علاقة العمل.</p><br> <p>نتطلع لاستلام طلبك والتعرف عليك. الرجاء التقديم بالنقر على زر 'قدم الآن'. نتمنى لك كل التوفيق في طلبك!</p><br> <p>ملاحظة: لم تجد ما تبحث عنه؟<br>تفقد صفحة وظائفنا! احذر، قد تجد وظيفتك الحلم التالية.</p><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Within the framework of an automotive activity, several evolutions of ADAS function integration and mechatronic components are to be coordinated and managed to ensure proper integration into vehicles with the automotive manufacturer. In this context, we are looking for Project Managers. The main activities to be carried out are as follows: Ensure a good interface with the client. Ensure the performance objectives of the program (quality, cost, profitability, delivery, deadlines) in the management of complex projects. Ensure program coordination to achieve project launches in compliance with client expectations. Verify and validate activities to meet milestones, and resolve problems. Be the main client interface for their program project. Manage communication with clients on project progress: monitoring, project progress reports, client relationship management, communication, crisis management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should have positive energy at work and a strong taste for teamwork. Be proactive and present for colleagues when needed. Experience in managing client/supplier or client/service provider relationships would be a plus. Experience in the automotive industry, if possible on ADAS systems, is a plus. Experience in piloting or managing software teams is a plus. Knowledge of ADAS functions, ECUs would be a plus. Ability and aptitude to manage projects, be organized. Good synthesis, planning, organization, and initiative skills. You are rigorous and methodical (contractual management), autonomous, you enjoy teamwork and have a results-oriented culture. The position is in an international environment, fluency in French (MANDATORY) and English (MANDATORY) written and spoken is necessary.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Partner Management and Coordination: Ensure smooth and regular communication with various stakeholders: telecom operators, sales teams, technical teams, aggregators, and external partners. Be the primary point of contact for telecom operators in the Tunisian market, with the support of the sales and operations teams. Performance Management: Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives. Business Development: Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners. Reporting and Analysis: Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education and Experience: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management, or a related field. Minimum 6 years of experience in the telecommunications, digital services, mobile payment, or value-added services (VAS) sectors. Experience in account management, leading digital operations, or working with telecommunications operators is highly desirable.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills: Excellent analytical, synthesis, and problem-solving abilities. Strong aptitude for identifying growth opportunities and proposing solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal Qualities: Dynamic, autonomous, and results-oriented. Excellent organizational and prioritization skills. Initiative and ability to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills: Excellent command of French and Arabic, both written and spoken. Good level of professional English, enabling communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge: Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions, and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Conditions: Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by the business.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >Partner management and coordination</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure smooth and regular communication with the various stakeholders: telecom operators, sales teams, technical teams, aggregators and external partners. Be the main point of contact for telecom operators in the Tunisian market, with the support of the sales and operational teams.</font></font></p><p><font dir="auto" ><font dir="auto" >Performance management</font></font></p><p><font dir="auto" ><font dir="auto" >Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives.</font></font></p><p><font dir="auto" ><font dir="auto" >Development of activities</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners.</font></font></p><p><font dir="auto" ><font dir="auto" >Reporting and analysis</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile</font></font></h2><p><font dir="auto" ><font dir="auto" >Education and experience</font></font></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management or a similar field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 3-5 years of experience in the telecommunications, digital services, mobile payment or value-added services (VAS) sector. Experience in account management, managing digital operations or working with telecom operators is highly valued.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent analytical, synthesis, and problem-solving skills. Strong ability to identify growth opportunities and propose solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal qualities</font></font></p><p><font dir="auto" ><font dir="auto" >Dynamic, self-motivated, and results-oriented individual. Excellent organizational and prioritization skills. Proactive and able to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent command of French and Arabic, both written and spoken. Good level of professional English allowing communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Terms</font></font></p><p><font dir="auto" ><font dir="auto" >Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by business needs.</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>• Achieve a deep understanding of the complexities, pressures and opportunities associated with the<br>decision making matrix within each account. Based on that deep understanding articulate predicted <br>payer/provider and payer/provider influencer decision drivers and unmet needs to the brand teams in <br>order to ensure key account situation analysis is holistic.<br>• Highlight the cross-functional impacts of anticipated changes in the payer/provider environment to the <br>IFTs and brand teams in order to further enrich the BT’s anticipation of the future.<br>• Build trusted and strategic relationships with payers/providers in order to anticipate access barriers and <br>better meet agendas, plans and objectives of respective key account.<br>• Identify opportunities and collaborate cross-functionally to engage in “win : win” partnerships with key <br>accounts in order to positively influence contracting and tendering opportunities for product access.<br>• Develop strategy and concise engagement plans specific to accounts with clear objectives and<br>activities in order to optimize usage, funding and access of AbbVie products considering long-term goals <br>of the entire product portfolio.<br>• Negotiate, close and sign deals and/or support/lead the contracting and tendering process and facilitate <br>the development and delivery of proposals in order to meet profit targets.<br>• Regularly track the execution and impact of activities and performance of key accounts in order to<br>constantly improve impact on bottom line.</p><br><br>Qualifications<br><br><p>• Bachelor degree, biological sciences, pharmacy, business related field, or equivalent.<br>• Relevant experience with demonstrated track record of success in sales or consultative selling <br>role within biotech/pharmaceutical industry<br>• Ability to translate strategies into actionable and realistic key account engagement plans<br>• Ability to lead, motivate and coordinate cross functional teams (in-field)<br>• Ability to negotiate, close and sign C&T deals with key accounts and with complex customer<br>networks<br>• Solid analytic, business planning and financial acumen skills and solid working knowledge of<br>pharmaco-economic principles<br>• Solid knowledge of payer/provider mindset and motivation in relevant local context<br>• Solid knowledge of payer/provider decision making process and who the key<br>stakeholder/influencers are plus English language proficiency verbally and in writing (for all nonEnglish speaking countries)<br>• Demonstrated track record of success on specific key account (payer/provider) experience<br>strategically and long term as well as tactical within relevant local context preferred<br>• Leadership experience within specific key account based on being part of key account decision<br>making process within C&T situations (if relevant) preferred</p><br><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p>1. Technical enablement & expertise</p><p>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users. Provide technical guidance and support to community members on solution design, architecture, and troubleshooting. Support business users in translating their needs into scalable and robust technical solutions. Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense. Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards. Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content. Continuously identify and introduce new technologies and approaches that can scale across the company. Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</p><p>2. Community building, change & adoption</p><p>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community. Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups. Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources. Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners. Collect user feedback and translate it into actionable improvements for tools, processes, and training. Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement. Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</p><p>3. Collaboration between business, IT & AI</p><p>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users. Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>