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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company description</p><p>Inetum is a European leader in digital services. For businesses, public sector organizations, and society as a whole, the Group's 27,000 consultants and specialists strive daily to deliver digital impact: solutions that contribute to performance, innovation, and the common good. Present in 19 countries, working closely with local communities, and with its major software publisher partners, Inetum addresses the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and industrialization, Inetum generated revenue of €2.4 billion in 2024.</p><p><br></p><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><font dir="auto" ><font dir="auto" >PMO confirmed (not necessarily very senior); Good command of English required; Ability to coordinate several stakeholders and follow up on actions.</font></font></p><p></p></section>
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<p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><br><br><br><ul><li><p>Analyse customer requirements, legal regulations and internal specification to be applied in Testing strategies of products</p><br><br></li><li><p>Develop EOLT specifications for new equipments (Hardware & Software)</p><br><br></li><li><p>Design and develop complex test programs, process and systems to measure product functionality and integrality in the electrical and programming domains</p><br><br></li><li><p>Analyse test cases and failure, providing scenarios and proposing actions based on results</p><br><br></li><li><p>Checks product SW and Test Methodology/Coverage during DFT Design Review, with R&D interaction</p><br><br></li><li><p>May make himself some functional Tester software development and improvements</p><br><br></li><li><p>Checks the Functional Testers development (review of technical issues and planning)</p><br><br></li><li><p>Work with the Software Validation Team to ensure complete test coverage of all requirements</p><br><br></li><li><p>Analyze the customer specifications, legal requirements and internal specifications towards the development of electronic test plans</p><br><br></li><li><p>Support the creation of test equipment specifications and tester hardware specifications used in the development of automated test rack systems </p><br><br></li><li><p>Perform validation, capabilities, test coverage and stability performance of testers</p><br><br></li><li><p>Monitor testing TLR, analyse defects, and propose action plans to reduce</p><br><br></li><li><p>Validate PG RAISE and CdC standards which are created by M/D Standard Owners</p><br><br></li><li><p>Validate any change of standard propose by sites in new investments for Testing equipments</p><br><br></li><li><p>Validate the assembly line included on each CAA, in concept, cycle time and investment values</p><br><br></li><li><p>Contribute to product & process FMEA, assisting Testing technicians in daily activities</p><br><br></li><li><p>Support transition of newly developed processes into series production, providing process / equipment specification and qualification</p><br><br></li><li><p>Define activities to permit integration of Testing equipments into more complex manufacturing cells</p><br><br></li><li><p>Perform survey of equipment in continuous improvement & cost reduction mindset to optimize investments, material & labor costs</p><br><br></li><li><p>Develop an industrial cross-project competence</p><br><br></li><li><p>Promote the Valeo Industrial standard rules and procedures</p><br><br></li><li><p>Ensure the respect of Safety and Environment procedures of Valeo Group<br> </p><br><br></li></ul><p>PS: if the workload justifies it, the function can be divided in more than one person<br> </p><br><br><p><b>Job:</b></p><br><br>Test Engineer<p><b>Organization:</b></p><br><br>INDUSTRIAL TESTING<p><b>Schedule:</b></p><br><br>Full time<p><b>Employee Status:</b></p><br><br>Regular<p><b>Job Type:</b></p><br><br>Permanent contract<p><b>Job Posting Date:</b></p><br><br>2026-05-31<p><i>Join Us !<br>Being part of our team, you will join:<br>- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development<br>- a multi-cultural environment that values diversity and international collaboration<br>- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth<br>- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development<br>More information on Valeo: <u><span>https://www.valeo.com</span></u></i></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a support technician you will be required to: Remotely diagnose computer hardware or software malfunctions Configure the workstation to the user's needs and perform functional tests Guide the user to resolve the incident or take control of the system remotely Escalate unresolved incidents if necessary, remaining attentive to intervention time commitments, and keep the user informed Create a precise description of the intervention after each call and fill in the necessary fields in the incident management tool.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an integral part of the Customer Experience Department, this role will ensure client s satisfaction by providing technical and functional assistance to customers using our SaaS products (IPMS products, including Equinox Invention and Equinox Brand Proposal). This role requires a basic understanding of patent law and intellectual property concepts, as well as the ability to manage technical issues, troubleshoot software problems, and deliver exceptional customer service in a timely and efficient manger. The Customer Support Agent will respond to customer requests and follow the existing procedure to solve problems.</p><p>Principal Duties & Responsibilities:</p><ul><li>Ensure client s satisfaction (provide technical and functional support).</li><li>Receive incoming customers' calls and emails.</li><li>Respond to customer requests and follow the existing procedure to solve problems (use of a bug tracker), including troubleshooting software problems, systems performance issues, and user errors.</li><li>Support and educate the customer in the use of our Questel SaaS products (Equinox suite).</li><li>Communicate customers' requests for improvement of our SaaS products.</li><li>Ensure a proper follow-up with the clients.</li><li>Ensure good co-operation with Sales, Admin and Technical Teams.</li><li>Meet with customers to understand their needs and provide support solutions.</li><li>Ensure to be up-to-date on the latest product features and system updates.</li><li>Follow internal trainings for new and existing patent software functionality, troubleshooting techniques, and customer service best practices.</li><li>Collaborate with Internal key team members to ensure high level of customer service matching our SLA'S</li><li>Communicate effectively with regional and global leadership if escalation is needed.</li><li>Work on special projects and other duties as assigned by management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.</p><p>Education and Experience:</p><ul><li>Master or licence degree or comparable work experience</li><li>Proficient in Microsoft Office Suite</li><li>Minimum of two years experience in SaaS customer support (B to B), with a good ability to understand and solve technical problems.</li><li>Experience in the use of Equinox tools</li><li>Basic knowledge of Patents filing procedures or Intellectual Property in general</li><li>Fluency in French and English / proficiency at written French and English are required.</li><li>A third European language (Italian, Spanish, German) are a plus.</li></ul><p>Skills:</p><ul><li>Time management</li><li>Customer oriented</li><li>Autonomy and team spirit</li><li>Strong interpersonal, customer service, and telephone skills, and able to maintain, strengthen, and develop relationships</li><li>Strong problem-solving skills</li><li>Taste for learning and listening</li><li>Tech friendly and technical versatility</li><li>Effective multi-tasking/prioritization skills</li><li>Effective written and oral communication skills</li></ul><p>Supervision Received:</p><ul><li>Supervision is provided by the Customer Support Manager, Equinox</li></ul><p>Physical/Sensory/Mental Demands:</p><ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.</li><li>Consistently standing and/or sitting with the ability to meet with other team members</li><li>Consistently operating a computer and other office productivity machinery</li><li>Remembering names and details</li><li>Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel s clients'</li></ul><p></p></section>
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<br>Job Description<br><br><p> <strong>Mission</strong></p><br><ul><li><strong>Key missions of the position: </strong></li><li>Facility creation for new projects and process improvements in existing projects in SMO brake panel line and AGTU assembly line</li><li>Responsible for Production Capacity Enhancement to meet the customer demand</li><li>Establishment and prove out the process for New Products</li><li>Collaborate with Production team on day-to-day basis to assess & improve the existing processes</li><li>Lead design, development, and validation of assembly processes for production, ensuring manufacturability and quality</li><li>Establishment of process for new products and process documents like process data sheet (PDS), operation data sheet (ODS), Assembly instructions sheet (AIS), PFMEA etc.,</li></ul><p> <strong>Responsibilities</strong></p><br><ul><li>Design, develop, and optimize jigs, fixtures, tooling, and assembly aids specific to components to ensure precision, repeatability, throughput, safety, and ergonomics</li><li>Develop continuous improvement activities in quality, cycle times, process improvement, machine availability through lean techniques and value engineering to enhance the capability of existing processes and remove waste</li><li>Establishment of process for new products and make corresponding documents like Process flow diagram, Assembly instructions sheet (AIS), PFD, Control plan, PFMEA, Packing Instruction etc.</li><li>Knowledge in preparation of Make/Buy with sourcing team for new projects.</li><li>Requirement review and feasibility confirmation during tender phases.</li><li>Manpower and Layout planning.</li><li>Implementation of TOT (Transfer of Technology) projects from our SISCO and gets approval from customers.</li><li>Planning for developing new product using Advanced Product Quality Planning (APQP), Failure Mode & Effects Analysis to ensure product design and performance as per customer requirements</li><li>To respond to the QRQC issues in SFU.</li><li>Data analysis using Minitab, Power BI or similar tools</li><li>Good understanding of the functioning of machines and test systems including both hardware and software knowledge for realizing the product.</li><li>Good understanding and knowledge to design necessary tools, jigs and fixtures to reduce process timings, improve process flow, ease production and to eliminate wasteful activities.</li><li>Layout optimization to improve efficiency and manufacturing lead time</li><li>Responsible for process design for new products/processes and understanding of Design for Manufacturing(DFM)</li><li>Responsible for process documentation- Report writing, data presentation, procedures, work instructions, etc.</li><li>Responsible for providing all necessary process timings and routing information for all products in SAP/ M3/ ERP system .</li><li>Initiating cost reduction programs to improve yield, productivity, eliminate NVA, improve lead-time etc. Actively involving in cost reduction activities along with design, quality and production teams.</li><li>Identifying the opportunities for improvements and turning them into cost savings</li><li>Good knowledge and working experience in lean manufacturing practices, Kaizen, Six sigma, JIT initiatives, conducting value stream mapping activities and capacity modeling. </li><li>Providing necessary training to staff and technicians on process control tools and techniques</li><li>Conduct analysis of tests results and product performance using statistical methods and tools at regular intervals and suggest changes / modification as necessary</li><li>Budgetary Control for Capital Investment for project and existing products.</li><li>Preparing Return on Investment (ROI) for each capital investment to make justification to Top Management.</li><li>Preparation of Make/Buy with sourcing team for new projects and existing products.</li><li>Analyse process downtime, identify trends and develop solutions.</li><li>Drive & Implement Low-cost automation & Poka-yoke.</li><li>Capacity planning and capability analysis and inputs to Strap and SIOP</li><li>Layout planning and preparation.</li><li>Capex management procurement installation and commissioning of new assets.</li><li>Knowledge on MOST, Time study and method study.</li><li>Automation and exposure with industry 4.0</li><li>Process validation wherever required. Checking critical process parameters regularly and taking corrective actions wherever required.</li><li>Expert in creation and finalization of MBOM / PBOM based on the process requirement and study from EBOM.</li><li>Implementing process control tools such as SPC, control charts etc. Regular monitoring of process capability parameters such as Cp & Cpk values for critical processes</li><li>Assembly line setup - Conveyors, Tools, Machines, Material handling facilities,</li><li> Training, Stage allocation, Layout Preparation and Approval, Tooling</li><li>Identify and implement the productivity improvements through automation, digitization, layout improvements and outsourcing</li><li>first article inspections, measurement systems analysis (MSA), capability studies (Cp, Cpk), process capability</li><li>Conduct time studies, line balancing, throughput optimization, root cause analysis and corrective action implementation to improve yield, reduce cycle time, and minimize scrap.</li><li>Support continuous improvement initiatives (Kaizen, Lean, Six Sigma) to identify and drive cost-saving opportunities and productivity gains in the assembly line.</li><li>Troubleshoot production issues, both tooling/jig issues and assembly process problems to maintain stable, high-quality output</li></ul><p>People Management: YES ¨ NO þ</p><br><p>If People Management, how many employees are managed?</p><br><p>Numbers of people : Nil</p><br><p>Budget Management: YES þ NO ¨</p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training</strong></p><br><ul><li><em>What education and education level are necessary for the position?</em></li></ul><p>B.E – Mechanical / Production technology.</p><br><p><strong>Professional</strong><strong> Experience</strong></p><br><ul><li>How many years of professional experience in a specific professional area are required for the position?</li></ul><p>Overall, 15 + years of experience in Process Engineering</p><br><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence</strong></p><br><p><strong>Level</strong></p><br><p>Study & Analysis High</p><br><p>Oral/ written communication High</p><br><p>Teamwork / Collaboration High</p><br><p>Leadership High</p><br><p><strong>Languages</strong></p><br><p>English, Tamil, Hindi</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our company manages one of the largest Elasticsearch clusters in France, powering a high-performance search engine applied to one of the most exhaustive global patent databases on the market. Within the "Data as a Service" (DaaS) team, we are the software and architectural core of this platform. We design data structures (mappings), develop massive ingestion pipelines, write custom plugins for Elasticsearch, and manage the query and caching backend. The DaaS team is responsible for application performance, index optimization, and result relevance. As part of our business development in Tunisia, we are looking for an Expert Elasticsearch and Backend Java Engineer to become a technical expert in our local team and collaborate closely with the teams in France.</p><p>Your Missions:</p><p>Reporting to the DaaS team, your responsibilities will cover the entire data lifecycle and Elasticsearch performance, from development to production investigation:</p><p>1. Elasticsearch Design & Performance:</p><p>Design, optimize, and evolve data modeling (mappings, tokenizers, analyzers, data types) to ensure fast searches on millions of large documents.</p><p>Develop specific extensions and plugins in Java directly integrated with Elasticsearch to meet complex business needs for patent processing.</p><p>Actively participate in the preparation, testing, and validation of major and minor versions of the ES cluster.</p><p>2. Backend Development & Pipelines (Java):</p><p>Develop and maintain the Elasticsearch query management backend and high-performance caching systems.</p><p>Design and optimize data loading programs (massive / batch data ingestion) and real-time index update flows.</p><p>3. Monitoring, Optimization & Production Support:</p><p>Analyze cluster performance (Search & Indexing throughput, latencies, JVM usage, Garbage Collection, Heap) for proactive optimization.</p><p>Be the technical point of contact for production incident investigations (in collaboration with the Systems team): slow queries, unstable nodes, etc.</p><p>Ensure capacity planning from an application perspective (sizing of shards, segments, nodes).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Technical Skills (Hard Skills):</b></li><li><b>Elasticsearch Expertise:</b> You have a mastery of Elasticsearch's internal architecture (Lucene, sharding, segments, index lifecycle, advanced aggregations). You know how to profile and optimize complex queries (Query DSL). You are familiar with indexing and searching text-based documents.</li><li><b>Java Development:</b> Perfect mastery of Java (Core, Concurrency, Performance) for backend development, pipelines, and ideally ES plugins.</li><li><b>Performance & Internals:</b> Excellent knowledge of the JVM (tuning, GC log analysis, thread dumps, heap dumps).</li><li><b>Python Development:</b> Knowledge of Python and data manipulation libraries (pandas).</li><li><b>Data & CI/CD Ecosystem:</b> Good knowledge of build and containerization tools (Maven, Git, Docker).</li><li><b>Human and Relational Qualities (Soft Skills):</b></li><li><b>Autonomy and Rigor:</b> Ability to propose optimizations and carry subjects end-to-end in a context.</li><li><b>Analytical and Investigative Mindset:</b> You enjoy digging into logs and metrics to solve complex performance issues (troubleshooting problems).</li><li><b>Communication:</b> Excellent level of French (written and oral) for daily interaction with the team based in France.</li></ul><p></p></section>
<p>Within the framework of scaling its software development activities in Tunisia, Questel is strengthening its Data as a Service (DaaS) team. This team is responsible for the integration and reconciliation of external data flows related to intellectual property on our platforms. The main objective is to build a unique data repository intended to feed our patent search engine, ranked among the world leaders in the field.</p><p>Your daily life within the team:</p><p>Within an Agile (Scrum) team and in close collaboration with Data Engineers and the Operations team, located in France and Tunisia, your missions will be to:</p><ul><li><strong>Design and Propel:</strong> Develop and optimize robust data pipeline architectures (ETL) in Java and Spark, capable of processing massive volumes.</li><li><strong>Expose Data:</strong> Participate in the design and evolution of scalable REST APIs and Web Services for our SaaS solutions.</li><li><strong>Ensure Performance:</strong> Master and optimize our SQL queries against major data volumes (over 25 databases, several million records per database).</li><li><strong>Ensure Quality:</strong> Automate tests (unit, integration), participate in code reviews, and prepare continuous deployment (CI/CD) for the Ops team.</li><li><strong>Support Production:</strong> Participate in the operational maintenance (MCO) and continuous improvement of our components.</li></ul><p>The technical environment:</p><ul><li><strong>Back-End:</strong> Java (8+), Spring Boot, Python</li><li><strong>Data & Search:</strong> Spark 3, Elasticsearch, Jupyter</li><li><strong>Storage:</strong> MySQL, MariaDB (Significant volume, multi-threading)</li><li><strong>DevOps & Tools:</strong> Git, GitLab CI, Maven, Docker, Jira</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least 5 years of experience in Back-End Java development in environments with high data volumes. Multi-threading and SQL performance optimization hold no secrets for you. You are recognized for your rigor (Clean Code), your autonomy, and your ability to solve complex problems.</p><p>The little extra:</p><p>You already have experience with Spark, Elasticsearch, or containerization (Docker).</p>
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<p>Canny Vision builds AI-powered platforms across smart transportation, retail intelligence, and scalable video analytics. Our solutions combine edge AI, natural-language search, and computer vision to deliver actionable insights from real-time video data.</p><p> </p><p>What You’ll Do</p><ul><li>Own the product roadmap and feature prioritization across all Canny Vision products</li><li>Translate business goals and user feedback into actionable, technically feasible requirements</li><li>Coordinate between founders, engineering teams (AI, CV, fullstack), and early customers</li><li>Manage the product lifecycle: from discovery and specs to delivery and iteration</li><li>Define KPIs and success metrics; track and communicate progress</li><li>Collaborate with engineering and design to improve product usability and user experience</li><li>Help scope deployments and support edge-cloud integration efforts</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Who You Are</p><ul><li>You have 3+ years experience in a technical product management role, ideally in an early-stage AI, SaaS, or computer vision company</li><li>You understand the fundamentals of AI/ML, computer vision, and edge/cloud tradeoffs</li><li>You have working technical knowledge of Jakarta EE and backend service architecture</li><li>Solid experience with C++ programming is required</li><li>You can communicate effectively with both technical teams and non-technical stakeholders</li><li>You’re organized, proactive, and hands-on: able to work independently and with speed</li><li>(Bonus) Experience with smart city, mobility, or retail tech deployments</li><li>(Bonus) Background in software engineering or data science</li></ul><p> </p><p> </p><p>Why Join Us?</p><ul><li>Work on cutting-edge AI and software products in real-world environments</li><li>Contribute to cross-sector platforms with global potential</li><li>Collaborate with a sharp, motivated, mission-driven team</li><li>Flexible remote work with Toronto-based pilots and product rollouts</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Main duties: System Specifications management: Deep dive analyzes of system specifications and issues et inconsistency detection. System Modeling: create detailed modeling of systems based on structure diagrams, sequence diagrams and state machine diagrams. Ensuring the right traceability between the model and the specifications. Troubleshooting and resolving technical issues within assigned function. Validation of the model through simulations and issue analyses to ensure system and model reliability. Leading discussions and managing workflows between different teams, including development, suppliers and others. Delivering detailed testing reports and progress updates to stakeholders. Working to improve the function and deliver the best possible product for customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level : Bac + 5</li><li>Schools : ENIS, ENIG, ENIT, ENISo</li><li>Diploma : Engineer</li><li>Option : Electric, Electronics, - Electromechanics, Automatic</li><li>Required experience : 0 5 years</li><li>Languages : Frensh, English</li><li>Software skills : Rhapsody, EWM, Visio</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >What if you led one of NeoXam's most strategic transformation projects? We are looking for a Jira & Confluence Cloud Administrator (M/F) to lead the migration of our Atlassian ecosystem to the cloud and transform it into a modern, reliable, and data-driven platform. At the heart of the Software Factory, you will wear three hats: hands-on administration, migration management, and analytical reporting. You will be the key contact for the Support and R&D teams and the driving force behind the standardization of usage across the company. Your mission: Your priority for the coming months will be to support the teams in the transformation from Jira Server to JSM & Jira Cloud and to establish best practices for using the tool and its plugins.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Jira & Confluence Cloud administration (core role)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Administer and maintain Jira and Confluence Cloud environments: configuration, workflows, permissions, schemas, automations.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the stability, performance and security compliance of the platform.</font></font></li><li><font dir="auto" ><font dir="auto" >Standardizing usage between teams: best practices, governance, templates.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting users in the adoption and optimization of Jira / Confluence and their plugins.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Jira migration program (high priority)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Managing the migration from Jira Server to Jira Cloud: strategy, data selection and mapping, validation.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure business process continuity during migration phases and coordinate the waves with stakeholders.</font></font></li><li><font dir="auto" ><font dir="auto" >Short term: migration of Support teams to Jira Service Management (JSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Medium term: migration of R&D teams to Jira Software Cloud.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Reporting & Analytics (Expertise Required)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Design and maintain dashboards and reports with eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide operational indicators (Support metrics, SLA, usage, backlog) and inform management decisions with data.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Collaboration & continuous improvement</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working hand in hand with the Support (JSM adoption), R&D (Jira Software usage) and IT / DevOps / Software Factory teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Identify opportunities for process automation and optimization, and contribute to internal standards and best practices.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Solid experience in Jira Cloud and Confluence Cloud administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience on Jira (Server Cloud) migration projects.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong expertise in eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of Support and Development workflows (Agile, ITSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Experience with Jira Service Management (JSM) and project management.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of automation (Jira Automation, integrations, REST APIs) and large-scale multi-team environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Curiosity, involvement and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to propose solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Daily learning and development are essential.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, tenacity and a genuine ability to communicate and promote good practices.</font></font></li></ul><p></p></section>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<ul><li>Administer and maintain <strong>Microsoft SCCM </strong>infrastructure</li><li>Manage and support <strong>Microsoft Intune</strong> and endpoint management solutions</li><li>Configure and maintain <strong>Active Directory</strong>, Group Policies, and Microsoft Entra ID (Azure AD)</li><li>Administer <strong>Microsoft Exchange Online</strong> mailboxes, mail flow, distribution groups, and security policies</li><li>Manage and support <strong>SharePoint Online</strong> sites, permissions, and collaboration services</li><li>Administer and troubleshoot <strong>Microsoft Teams</strong> environments, policies, meetings, and voice/collaboration features</li><li>Handle endpoint provisioning, deployment, patching, and compliance management</li><li>Support Windows 10/11 device lifecycle management</li><li>Resolve incidents, service requests, and escalations related to workplace technologies</li><li>Deploy software packages, updates, and security configurations</li><li>Monitor endpoint health, Microsoft 365 services, and compliance status</li><li>Troubleshoot complex desktop, collaboration, and infrastructure-related issues</li><li>Collaborate with infrastructure, security, and support teams</li><li>Create and maintain technical documentation and operational procedures</li><li>Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies .</li></ul><br><br>Qualifications and Experience<ul><li>Strong experience with:<ul><li>Microsoft SCCM</li><li>Microsoft Intune</li><li>Active Directory & Group Policy</li><li>Microsoft Exchange Online</li><li>SharePoint Online</li><li>Microsoft Teams Administration</li><li>Windows 10/11 Administration</li><li>Endpoint Management & Device Compliance</li></ul></li><li>Knowledge of:<ul><li>Microsoft Entra ID / Azure AD</li><li>PowerShell scripting</li><li>Microsoft 365 administration</li><li>ITIL processes and incident management</li></ul></li><li>Experience troubleshooting enterprise collaboration and endpoint issues</li><li>Understanding of security best practices and endpoint hardening</li><li>Strong analytical, communication, and teamwork skills</li><li>Ability to work independently and manage priorities effectively</li></ul><br> </div>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Define deliverables for each milestone or change window, ensuring clear objectives. Check and validate activities to reach milestones and resolve issues. Active participation in status / review meeting with stakeholders. Ensure communication and escalation within the program team and management. Identify, anticipate and manage technical discussion to drive for issues resolution. Ensure the availability of component s packages and coordinate development with interface components. Handle suppliers management in critical situations. Create and maintain projects overview. Coordinate Review and follow up development activities of components and data files to match Top Hat Milestone. Delegate responsibilities to appropriate stakeholders for efficient execution. Control cost, timing, performance, and quality to meet program targets. Document meeting outcomes (MoM) with key discussions, assigned actions, and next steps. Document lessons learned to improve future project execution. Guarantee on-time delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level : Engineer</li><li>Schools : Engineering Schools</li><li>Diploma :Electrical/Mechanical engineer</li><li>Option : Electrical/Mechanical</li><li>Required experience: Beginner/Junior</li><li>Languages : English/Frensh</li><li>Software skills : Problem solving,Time Management ,Communication, Team-work, Result-oriented (prioritize efficiency, performance, and productivity), Root-cause Analysis (Ability to synthesize and analyze),Decision-making, Leadership skills and Team Management.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context & Team </b></p><br><p>You will join the <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform. </p><br><p>Our mission is to: </p><br><ul><li><p>Ensure the smooth operation and evolution of the platform for <b>Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …)</b> </p><br></li></ul><ul><li><p>Provide expert support across <b>incident resolution, configuration, and implementation.</b> </p><br></li></ul><ul><li><p>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment. </p><br></li></ul><ul><li><p>Foster strong client relationships through <b>training, governance, and strategic advisory</b>. </p><br></li></ul><p>You’ll work with <b>a diverse and multicultural client base across Europe,</b> with opportunities for <b>travel and direct client engagement.</b> </p><br><p><b>Your missions </b></p><br><ul><li><p>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents. </p><br></li></ul><ul><li><p>Collaborate with internal product and development teams to deliver fixes and new features. </p><br></li></ul><ul><li><p>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation. </p><br></li></ul><ul><li><p>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement. </p><br></li></ul><ul><li><p>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies. </p><br></li></ul><ul><li><p>Embrace innovation and creativity to meet the evolving needs of capital markets. </p><br></li></ul><p><b>Your profile </b></p><br><ul><li><p>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</p><br></li><li><p>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</p><br></li><li><p>Excellent analytical abilities combined with a structured problem‑solving approach.</p><br></li><li><p>Client‑oriented mindset, with strong interpersonal and communication skills.</p><br></li><li><p>Ability to thrive in a collaborative, multicultural, and international environment.</p><br></li><li><p>Fluency in English and willingness to travel across Europe.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><span>About Venari Security</span></p><br>
<p>Venari Security Limited is a UK cybersecurity technology company focused on cryptographic visibility and post-quantum security readiness. Its technology helps organisations identify and manage encryption-related risks across cloud, on-premises and containerised environments.</p><br> <p><span>Role purpose</span></p><br>
<p>The Senior Financial Controller will have overall responsibility for the integrity, accuracy and timely delivery of Venari Security’s financial information. Reporting to the Chief Operating Officer, the role will provide hands-on ownership of the company’s accounting records, management reporting, statutory compliance, payroll, taxation, company secretarial matters and cap table administration.</p><br>
<p>The successful candidate will oversee the external bookkeeping provider and coordinate effectively with auditors, tax advisers, legal advisers, payroll providers and other professional service firms. This is a broad, commercially focused position suited to an experienced financial controller who is comfortable operating independently within a growing technology business.</p><br> <p><span>Key responsibilities</span></p><br>
<p><span>Financial control and reporting</span></p><br>
<ul>
<li>Take overall ownership of the company’s financial records and reported financial results.</li>
<li>Maintain an effective financial control environment appropriate for a growing technology company.</li>
<li>Lead the monthly, quarterly and annual financial close processes.</li>
<li>Prepare accurate monthly management accounts, including the income statement, balance sheet, cash flow statement and supporting analysis.</li>
<li>Prepare and review balance sheet reconciliations, ensuring that reconciling items are investigated and resolved promptly.</li>
<li>Maintain the general ledger and ensure transactions are recorded accurately and consistently.</li>
<li>Monitor expenditure against budgets and provide clear explanations of material variances.</li>
<li>Produce financial information and analysis for the COO, Chief Executive Officer, Board and investors.</li>
<li>Maintain appropriate accounting policies, procedures and financial controls.</li>
<li>Support budgeting, forecasting, cash flow management and financial planning activities.</li>
</ul>
<p><span>Xero ownership</span></p><br>
<ul>
<li>Act as the principal owner and administrator of the company’s Xero accounting system.</li>
<li>Maintain the chart of accounts, tracking categories, user permissions and financial reporting structure.</li>
<li>Ensure that bank accounts, payroll records, supplier balances, customer balances and other control accounts are reconciled regularly.</li>
<li>Review the quality and accuracy of transactions processed by the external bookkeeping provider.</li>
<li>Ensure that supporting documentation is retained and attached appropriately within Xero or the company’s document management system.</li>
<li>Develop efficient and scalable accounting processes, including suitable integrations with payroll, banking, expense and reporting systems.</li>
</ul>
<p><span>Oversight of outsourced bookkeeping</span></p><br>
<ul>
<li>Manage the relationship with the company’s external bookkeeping provider.</li>
<li>Establish clear monthly timetables, responsibilities and service standards.</li>
<li>Review bookkeeping output for accuracy, completeness and compliance with the company’s accounting policies.</li>
<li>Ensure supplier invoices, expenses, bank transactions, accruals, prepayments and journals are processed correctly.</li>
<li>Resolve technical accounting or transaction-processing issues escalated by the bookkeeping team.</li>
<li>Review supplier payment runs before they are submitted for approval.</li>
<li>Ensure appropriate segregation of duties is maintained between transaction preparation, review and payment approval.</li>
</ul>
<p><span>Statutory financial statements</span></p><br>
<ul>
<li>Lead the preparation of the company’s annual statutory financial statements in accordance with applicable UK accounting standards and the Companies Act 2006.</li>
<li>Prepare or coordinate year-end accounting schedules and supporting audit documentation.</li>
<li>Manage the relationship with the company’s independent accountants.</li>
<li>Act as the principal finance contact during any year-end audit or accounts preparation process.</li>
<li>Respond to queries and ensure agreed adjustments and recommendations are implemented.</li>
<li>Ensure statutory accounts are approved and filed within the required deadlines.</li>
</ul>
<p><span>Taxation</span></p><br>
<ul>
<li>Prepare or oversee the preparation of corporation tax computations and supporting schedules.</li>
<li>Coordinate the preparation and submission of corporation tax returns with the company’s tax advisers.</li>
<li>Maintain appropriate tax accounting records, including current and deferred tax calculations where applicable.</li>
<li>Manage VAT compliance, including the preparation or review of VAT returns and reconciliation of VAT control accounts.</li>
<li>Ensure compliance with PAYE, National Insurance, benefits reporting and other employment-related tax obligations.</li>
<li>Support the preparation of research and development tax relief claims where applicable.</li>
<li>Monitor tax payment and filing deadlines and ensure all liabilities are settled when due.</li>
<li>Liaise with HM Revenue & Customs and external tax advisers as required.</li>
</ul>
<p><span>Payroll</span></p><br>
<ul>
<li>Take ownership of the end-to-end payroll control process.</li>
<li>Manage the relationship with the external payroll provider.</li>
<li>Review monthly payroll reports, employee changes, bonuses, deductions, pension contributions and statutory payments.</li>
<li>Reconcile payroll reports to Xero, bank payments and payroll control accounts.</li>
<li>Ensure payroll is approved and paid accurately and on time.</li>
<li>Oversee compliance with PAYE, National Insurance, pension auto-enrolment and year-end payroll reporting requirements.</li>
<li>Support the preparation of P11D forms, PAYE Settlement Agreements and other employee tax reporting where required.</li>
<li>Work closely with management and human resources advisers on starters, leavers and changes to remuneration.</li>
</ul>
<p><span>Company secretarial and statutory compliance</span></p><br>
<ul>
<li>Coordinate the company secretarial activities of Venari Security Limited.</li>
<li>Maintain the company’s statutory registers, including registers of directors, shareholders and persons with significant control.</li>
<li>Prepare and submit confirmation statements and other routine Companies House filings.</li>
<li>Coordinate the preparation and filing of director appointments, resignations, changes of details and registered office updates.</li>
<li>Maintain records of Board and shareholder resolutions.</li>
<li>Support the preparation of Board meeting papers, minutes and corporate approvals.</li>
<li>Monitor statutory filing deadlines and ensure the company remains in good standing.</li>
<li>Liaise with external legal and company secretarial advisers on more complex corporate matters.</li>
</ul>
<p><span>Cap table and equity administration</span></p><br>
<ul>
<li>Maintain an accurate and fully reconciled company capitalisation table.</li>
<li>Reconcile the cap table to Companies House filings, statutory registers, share certificates and accounting records.</li>
<li>Record share issues, transfers, option grants, conversions and other equity transactions.</li>
<li>Maintain supporting documentation for share allotments and shareholder approvals.</li>
<li>Support the administration of employee share option schemes.</li>
<li>Coordinate with legal advisers, investors and equity administration platforms where applicable.</li>
<li>Prepare cap table analysis and ownership information for the Board, investors, auditors and advisers.</li>
<li>Support future fundraising, due diligence and corporate transactions.</li>
</ul>
<p><span>Contract review and commercial support</span></p><br>
<ul>
<li>Review customer, supplier, employment and other commercial contracts from a financial and commercial perspective.</li>
<li>Assess proposed contracts for pricing, payment terms, revenue recognition, cash flow, taxation, foreign exchange and financial risk implications.</li>
<li>Identify unusual or onerous financial terms and escalate matters to the COO, senior management or legal advisers.</li>
<li>Ensure material contracts are reflected appropriately in budgets, forecasts and accounting records.</li>
<li>Maintain a central contract register showing key commercial terms, renewal dates and financial commitments.</li>
<li>Support commercial negotiations by providing financial analysis and advice.</li>
<li>Monitor compliance with contractual invoicing and payment requirements.</li>
</ul>
<p><span>Treasury and cash management</span></p><br>
<ul>
<li>Maintain accurate short- and medium-term cash flow forecasts.</li>
<li>Monitor cash balances, customer receipts, supplier payments and funding requirements.</li>
<li>Manage banking relationships and online banking access.</li>
<li>Prepare or review payment runs and ensure appropriate authorisation procedures are followed.</li>
<li>Monitor foreign currency exposures and recommend appropriate actions where relevant.</li>
<li>Provide timely reporting to the COO and senior management on liquidity, cash runway and expected funding requirements.</li>
</ul>
<p><span>Governance, processes and systems</span></p><br>
<ul>
<li>Develop proportionate financial policies, procedures and controls.</li>
<li>Document key finance processes and maintain an appropriate finance calendar.</li>
<li>Improve the efficiency and scalability of the finance function.</li>
<li>Support the implementation of new finance systems and reporting tools as the company grows.</li>
<li>Ensure financial records and confidential information are maintained securely.</li>
<li>Support investor due diligence, fundraising activities and other strategic projects.</li>
<li>Provide financial guidance to budget holders and members of the senior management team.</li>
</ul> <p><span>Key relationships</span></p><br>
<ul>
<li>Chief Operating Officer</li>
<li>Chief Executive Officer and Board</li>
<li>Senior management and departmental budget holders</li>
<li>External bookkeeping provider</li>
<li>Payroll providers</li>
<li>External auditors or accountants</li>
<li>Corporation tax and research and development tax advisers</li>
<li>Legal and company secretarial advisers</li>
<li>Banks and payment providers</li>
<li>Existing and prospective investors</li>
</ul> <p><span>Experience and qualifications</span></p><br>
<p><span>Essential</span></p><br>
<ul>
<li>Qualified accountant, such as ACA, ACCA, CIMA or equivalent.</li>
<li>Significant post-qualification experience in a financial controller or senior finance role.</li>
<li>Strong practical knowledge of UK statutory accounting and financial reporting requirements.</li>
<li>Extensive hands-on experience using Xero.</li>
<li>Experience preparing or overseeing monthly management accounts and annual statutory financial statements.</li>
<li>Experience managing corporation tax, VAT and payroll compliance.</li>
<li>Experience overseeing an outsourced bookkeeping or accounting provider.</li>
<li>Strong balance sheet control and reconciliation experience.</li>
<li>Ability to manage multiple statutory, tax and reporting deadlines.</li>
<li>Strong Excel and financial modelling skills.</li>
<li>Excellent attention to detail and a high degree of professional integrity.</li>
</ul>
<p><span>Desirable</span></p><br>
<ul>
<li>Experience working in a cybersecurity, software, technology or venture-backed business.</li>
<li>Experience maintaining company statutory registers and completing Companies House filings.</li>
<li>Experience managing complex cap tables, share issues and employee option schemes.</li>
<li>Experience supporting fundraising rounds, investor reporting or financial due diligence.</li>
<li>Knowledge of accounting for research and development expenditure, share-based payments, convertible instruments or other technology-company transactions.</li>
<li>Experience reviewing commercial contracts and advising on their financial implications.</li>
<li>Familiarity with research and development tax relief claims.</li>
<li>Experience working within a small, rapidly developing or internationally focused business.</li>
</ul>
<p><span>Skills and attributes</span></p><br>
<ul>
<li>Hands-on and willing to take direct ownership of both detailed and strategic finance matters.</li>
<li>Highly organised, with the ability to establish structure and discipline in a developing finance function.</li>
<li>Commercially aware and able to identify the financial implications of business decisions.</li>
<li>Confident working independently and advising the COO and senior management.</li>
<li>Able to challenge constructively and communicate financial matters clearly.</li>
<li>Comfortable managing external advisers and service providers.</li>
<li>Proactive in identifying risks, control weaknesses and opportunities for improvement.</li>
<li>Discreet and capable of handling confidential financial, payroll and shareholder information.</li>
<li>Adaptable and comfortable working in a growing technology company where responsibilities may evolve.</li>
</ul> <p><span>Measures of success</span></p><br>
<ul>
<li>Accurate and timely monthly financial reporting.</li>
<li>A well-controlled and fully reconciled Xero ledger.</li>
<li>Reliable cash flow and financial forecasts.</li>
<li>Statutory accounts, tax returns, payroll filings and Companies House submissions completed on time.</li>
<li>An accurate cap table that reconciles to statutory and legal records.</li>
<li>Effective oversight of the external bookkeeping provider.</li>
<li>Clear documentation of financial processes and controls.</li>
<li>Improved visibility of financial performance, cash runway and commercial commitments.</li>
<li>A finance function that is appropriately prepared for audit (when required), investment and future growth.</li>
</ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform remote installations of user environments and associated software for clients. Prepare and configure hardware and software for client workstations. Perform remote troubleshooting and provide technical support to resolve issues. Ensure the maintenance and updating of user environments to keep them in optimal condition. Respond to customer inquiries and provide advice on product usage. Collaborate with other departments to improve service delivery and the knowledge base. Ensure compliance with security protocols on client networks. Document installation processes and contribute to the improvement of procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Mastery of French</p><p>Advanced technical knowledge, particularly concerning the management of Microsoft Azure environments and messaging technologies</p><p>Proven experience with remote installation software and tools</p><p>Strong troubleshooting and problem-solving skills</p><p>Excellent interpersonal and communication skills</p><p>Demonstrated organizational skills and attention to detail</p><p>Ability to work independently and manage time effectively</p><p>You are customer-oriented and committed to providing exceptional service.</p><p>Technical diploma in IT or a related field (preferred)</p><p>Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate) are a plus.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>