وظائف فترة مسائية - تونس العاصمة تونس

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the shift org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for shift on shift level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree</li><li>Min 3 years in Production Management or related position</li><li>Frensh and English</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world .</p><p>Manages and supervises the shift org unit according to defined objectives and KPIs</p><p>Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery</p><p>Takes responsibility for standard &amp; governance adherence and process execution</p><p>Leads the direct reports in the area of responsibility</p><p>Plans the regular team activity in order to cover all the activity stages and reply to all the requests received</p><p>Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results</p><p>Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge</p><p>Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p>Functional accountability for shift on shift level</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree</p><p>Experience : Min 3 years in Production Management or related position</p><p>Languages : Frensh and English</p><p>Communication</p><p>Social &amp; intercultural sensitivity</p><p>Change management</p><p>Target &amp; result orientation</p><p>Motivation &amp; resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwork</p>

<p><b><br></b></p><p><b>Job Description</b> Leads shift org unit: - Manages and supervises the shift org unit according to defined objectives and KPIs. - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery. - Takes responsibility for standard &amp; governance adherence and process execution. - Leads the direct reports in the area of responsibility. - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received. - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results. - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge. - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience Education Level : University degree in a scientific field Experience : Min 3 years in Production Management or related position Languages : Frensh and English Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education: University degree</li><li>Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li>Experience: 3 years of experience in relevant field are necessary.</li><li>Language: French, English</li><li>Social competences: Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Autonomy / Customer relationship skills / Priority management</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth . Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education </b>Level: University Degree in Scientific field Experience: Min 3 years in Quality Mangement Language: Fluent English Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth . Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience Education Level: University Degree in Scientific field Experience: Min 3 years in Quality Mangement Language: Fluent English Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p><p></p></section>

<p>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Equal Opportunity Employer</p><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><p>About Goldstar</p><p>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We re committed to helping shape a better, brighter future together #LI-SN1 #LI-Onsite</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<p><strong>1. Operational and performance management</strong></p><p>Follow the SQCDPI indicators of the perimeter and contribute to achieving HPT performance objectives. Update and follow action plans and PDCA with the Activity Manager. Ensure the proper execution of production in compliance with the schedule and priorities. Guarantee the application of production and quality standards (start-up sheets, level 1 maintenance, tonnage). Perform field checks and audits to ensure compliance with practices. Participate in management routines and continuous improvement actions.</p><p><strong>2. Transverse coordination and communication</strong></p><p>Ensure operational interface with support departments (quality, methods, maintenance, logistics). Coordinate exchanges with HPT lot facilitators and quality agents. Guarantee the proper handover of instructions between teams and ensure the continuity of activities. Report alerts, discrepancies, and key information to management.</p><p><strong>3. Proximity management support</strong></p><p>Coordinate the daily activity of operators in the field. Participate in team meetings and HPT routines. Support teams in solving operational problems. Collect and relay improvement proposals and risk situations. Ensure compliance with standards, operating rules, and safety instructions.</p><p><strong>4. Skill development and social climate</strong></p><p>Contribute to the development of versatility and technical skills of the teams. Participate in operator evaluations and recruitment interviews with the Activity Manager. Support the integration of new employees and ensure compliance with internal regulations. Foster a serene, motivating, and collaborative work environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Autonomy and decision-making</li><li>Analytical, synthesis, and structuring skills</li><li>Ability to lead</li><li>Conflict management</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Production Manager, you will ensure the proper implementation of the production schedule, respecting: the production plan and customer deadlines, product conformity, and safety regulations. You will supervise employees regarding efficiency, performance, adherence to safety instructions and procedures, with the aim of improving performance indicators (direct labor and waste reduction). You will evaluate work processes and performance, and formulate recommendations. You will ensure that labor, raw materials, and equipment are available and operational to produce quality goods efficiently and quickly, with minimal waste. You will ensure the efficient use of equipment to meet production schedules and guarantee product quality in a safe environment. Conduct safety Gemba walks and supervise employees on the shop floor. Lead Kaizen initiatives and 5 Whys analyses. Take all necessary measures to ensure continuity of production. Maintain up-to-date records of attendance, absences, calls, and overtime.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum of 5 years in a similar role.</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of Lean Manufacturing principles, including Kaizen methodologies.</font></font></li></ul><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your Missions: Verify the prices charged to residents against the contracts. Ensure the correct application of contractual conditions. Verify arrivals against vouchers or reservations. Verify and control the cash register reports and invoices for each point of sale. Verify the conformity of invoice posting. Verify the offers, discounts and deductions of the day. Verify no-shows and ensure that the cancellation has been received by the hotel and made according to the contractual conditions. Prepare billing control printouts. Verify the credit limit of resident clients. Prepare printouts before and after closing. Verify and reconcile turnover. Carry out all necessary reconciliations. Ensure that the shift banking operations are subject to thorough checks and that the correct cash handling procedures are followed. Ensure the security of cash register funds and ensure that cash handling procedures are strictly followed. Manage any customer objections and/or remarks. Prepare activity reports and any incidents that occurred during the night. Hygiene / Personal Safety / Environment: Maintain the cleanliness of the work area. Apply hotel safety rules (fire, night patrol, access closures). Respect the commitments of the establishment's Environmental Charter (energy conservation, recycling, waste sorting, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education/Professional Experience: Higher education diploma in accounting and/or hospitality and/or management and/or any person motivated by this sector of activity, regardless of their initial training, after validation of their skills and motivation. Fluency in French and professional English. Excellent interpersonal skills, welcoming and service-oriented, good listening and anticipation skills. Professional appearance, clear communication, self-control, rigor, strong numerical aptitude. Autonomous and responsible. Ethical and honest.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verification of prices charged to residents against contracts. Ensure the correct application of contractual conditions. Verification of arrivals against vouchers or reservations. Verify and control cash reports and invoices for each point of sale. Verification of the conformity of invoice posting. Verify offers, discounts and deductions of the day. Verify no-shows and ensure that the cancellation has been received by the hotel and made according to the contractual conditions. Prepare billing control printouts. Verification of resident clients' credit limits. Prepare pre- and post-closing printouts. Verification and reconciliation of turnover. Perform all necessary reconciliations. Ensure that shift banking operations are thoroughly checked and that proper cash handling procedures are followed. Ensure the security of cash register funds and ensure that cash handling procedures are strictly followed. Manage any customer objections and/or remarks. Prepare activity reports and any incidents that occurred during the night. Hygiene / Personal Safety / Environment: Maintain the cleanliness of the work area. Apply hotel safety rules (fire, night patrol, access closures). Respect the commitments of the establishment's Environmental Charter (energy conservation, recycling, waste sorting, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education/Professional Experience: Higher education diploma in accounting and/or hospitality and/or management and/or any person motivated by this sector of activity, regardless of their initial training, after validation of their skills and motivation. Fluency in French and professional English. Excellent interpersonal skills, welcoming and service-oriented, good listening and anticipation skills. Professional appearance, clear communication, self-control, rigor, strong numerical aptitude. Autonomous and responsible. Ethical and honest.</font></font></p>

<p><b>JOB SUMMARY</b> Acts as the Manager on Duty during overnight shifts. Supervises night shift associates and ensures compliance with hotel policies, procedures, and service standards. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Maintaining Guest Services and Front Desk Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p><p>OR</p><p>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p>POSITION SUMMARY Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Plan and manage the production process(equipment &amp; personnel) during the shift within the area of responsibility Ensures On Time In Full execution of production orders to the correct Customer Specific Requirements and LEONI work instructions Achievement of shift targets with regular follow up during the shift (Quantity/quality / RFT/ Efficiency etc) and launch corrective actions for any deviations, using the required tools &amp; methods (Kosu/8D/ PDCA QRQC etc) Ensure follow up of shift handover protocol (e.g. Recording / checking data in shift handover meeting / book) Ensures all visulisation within scope of control is maintained and updated Ensures regular exchange of information between departments during the shift (e.g. quality issues/ assembly issues/ plan deviations/ scrap/ missing material etc) Supports 5S improvements work place organisation and ergonomic improvements with supporting functions Ensures the correct management and handeling of material within scope of control (FIFO/ handeling/ storage etc) Actively supports continuious improvement activities within the plant(e.g. KATA, KAIZEN etc) Ensures people management within the shift for the target performance Ensures with training team employee qualification and polyvalance (job rotation) Supports related processes with people managment (AIP interviews/ absence management / disciplinary topics / recruitment/ vacation/ overtime/ bonus etc) Maintains and updates all required daily shift reports Ensures new team memebers are well integrated into the team and have correct support and coaching Performs performance review and validation of new employee at the end of the training/ probation period. Particpates in required segment / shift meetings / stand up etc to ensure communication through the shift Supports in all improvement projects launched (e.g. OPEX projects/ line balancing/ quality improvement etc) Collaborates with all required departments for the implementation of changes (customer driven or LEONI driven) Escalates according to defined escalation path, when needed</p><p><strong>Desired Candidate Profile</strong></p><p>Level of Education : University degree Experience: A minimum of 3 years experience, ideally with leadership background Language : French &amp; English IT: Microsoft Office Social competences: : Conflict Management /Feedback Skills /Moderation Skills / Negotiation Skills /Presentation Skills / Problem Solving Techniques /Project Management</p>

<p>Plan and manage the production process(equipment &amp; personnel) during the shift within the area of responsibility Ensures On Time In Full execution of production orders to the correct Customer Specific Requirements and LEONI work instructions Achievement of shift targets with regular follow up during the shift (Quantity/quality / RFT/ Efficiency etc) and launch corrective actions for any deviations, using the required tools &amp; methods (Kosu/8D/ PDCA QRQC etc) Ensure follow up of shift handover protocol (e.g. Recording / checking data in shift handover meeting / book) Ensures all visulisation within scope of control is maintained and updated Ensures regular exchange of information between departments during the shift (e.g. quality issues/ assembly issues/ plan deviations/ scrap/ missing material etc) Supports 5S improvements work place organisation and ergonomic improvements with supporting functions Ensures the correct management and handeling of material within scope of control (FIFO/ handeling/ storage etc) Actively supports continuious improvement activities within the plant(e.g. KATA, KAIZEN etc) Ensures people management within the shift for the target performance Ensures with training team employee qualification and polyvalance (job rotation) Supports related processes with people managment (AIP interviews/ absence management / disciplinary topics / recruitment/ vacation/ overtime/ bonus etc) Maintains and updates all required daily shift reports Ensures new team memebers are well integrated into the team and have correct support and coaching Performs performance review and validation of new employee at the end of the training/ probation period. Particpates in required segment / shift meetings / stand up etc to ensure communication through the shift Supports in all improvement projects launched (e.g. OPEX projects/ line balancing/ quality improvement etc) Collaborates with all required departments for the implementation of changes (customer driven or LEONI driven) Escalates according to defined escalation path, when needed</p><p><strong>Desired Candidate Profile</strong></p><p>University degree<br>A minimum of 3 years experience, ideally with leadership background<br>French &amp; English<br>Microsoft Office<br>Conflict Management /Feedback Skills /Moderation Skills / Negotiation Skills /Presentation Skills / Problem Solving Techniques /Project Management</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><b>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting </b>to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Job Description<br><br><p>L’hôtel Novotel Tunis Lac ouvre ses portes aux nouveaux talents !</p><br><p>Nous recherchons un Night Audit don’t les missions seraient les suivantes :</p><br><p>Missions Vos :</p><br><ul><li>Vérification des prix facturés pour les résidents par rapport aux contrats</li><li>S’assurer de la bonne application des conditions contractuelles</li><li>Vérification des arrivés par rapport aux vouchers ou réservation</li><li>Vérifier et contrôler les rapports caisse et les factures de chaque point de vente</li><li>Vérification de la conformité du posting des factures</li><li>Vérifier les offres, les réductions et les déductions du jour</li><li>Vérifier les No show et s’assurer que l’annulation a été parvenu à l’hôtel et faite selon les conditions contractuelles</li><li>Préparer les éditions de contrôle de facturation</li><li>Vérification de la limite de crédit des clients résidents</li><li>Préparer les éditions avant et après clôture</li><li>Vérification et rapprochement du chiffre d’affaire</li><li>Effectuer tous les rapprochements nécessaires</li><li>Veiller à ce que les opérations bancaires de quart fassent l’objet de vérifications approfondies et à ce que les bonnes procédures de traitement des espèces soient suivies.</li><li>Assurer la sécurité des fonds de caisse et veiller à ce que les procédures de manutention des espèces soient rigoureusement respectées.</li><li>Gère les objections et/ou remarques éventuelles du client</li><li>Elabore le rapport des activités et des éventuels incidents survenus la nuit</li></ul><p>Hygiène / Sécurité des personnes / Environnement</p><br><ul><li>Veille à la propreté de son lieu de travail</li><li>Applique les règles de sécurité de l’hôtel (incendie, ronde de nuit, fermeture des accès,)</li><li>Respecte les engagements de la « Charte Environnement » pris sur l’établissement (économie d’énergie, recyclage, tri des déchets...)</li></ul><br>Qualifications<br><br><p>Formation / Expérience professionnelle</p><br><ul><li>Diplôme des études supérieures en comptabilité et/ou hôtellerie et/ gestion et/ou toute personne motivée par ce secteur d’activité quelle que soit sa formation initiale après validation de ses aptitudes et de ses motivations.</li><li>Maîtrise du français et anglais professionnel</li><li>Aisance relationnelle, sens de l’accueil et du service,</li><li>Capacité d’écoute et d’anticipation</li><li>Bonne présentation, bonne élocution,</li><li>Maîtrise de soi, rigueur,</li><li>Sens des chiffres</li><li>Autonome et responsable</li><li>Sens de l’éthique, honnêteté</li></ul><br>Additional Information<br><br><p>Votre équipe et votre environnement de travail :<br>En quelques mots, présentez l’équipe, l’établissement ou l’environnement de travail qui reflète la culture de l’équipe<br>Note : Vous pouvez inclure ici les spécificités locales ou les critères légaux, tels que le permis de travail.<br>Notre Engagement Diversité &amp; Inclusion :<br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>