Assistant Manager Jobs in Tunisia

<p>WE’RE HIRING: SALES MANAGER – TUNISIA&nbsp;</p><p>Location: Tunisia<br>Work Type: Remote / Field-Based</p><p><br>ABOUT THE ROLE</p><p>We are seeking a motivated Sales Manager to expand our presence in Tunisia through direct client engagement, face-to-face meetings, and sales development.</p><p>KEY RESPONSIBILITIES</p><p>• Identify and approach potential clients.<br>• Conduct in-person meetings and promote our services.<br>• Build strong client relationships.<br>• Achieve sales targets and KPIs.<br>• Report on sales activities and results.</p><p>REQUIREMENTS</p><p>• Languages (Mandatory): Fluency in Arabic, English, and French.<br>• Strong communication and negotiation skills.<br>• Proactive, independent, and results-driven.<br>• Comfortable with face-to-face client meetings.<br>• Sales or business development experience is a plus.<br>• Knowledge of the Tunisian market.</p><p>COMPENSATION &amp; BENEFITS<br>• Performance Bonuses: Additional earnings based on achieving defined KPIs.<br>• Work Arrangement: Remote, with in-person client meetings required.</p><p>&nbsp;</p>

<p>Company overview and the job</p><p>We are a leading company in the hospitality sector, committed to delivering exceptional experiences for our customers and developing our human capital through advanced training programs and clear career paths. The Executive Leader program in the hospitality sector aims to refine management skills and project execution within a fast-paced, competitive work environment in Tunisia. The trainee will be part of a management team focused on program management and coordinating initiatives across various operating units to ensure quality, profitability, and an exceptional guest experience.</p><p>Key responsibilities and duties</p><ul><li>Assist in planning, executing, and monitoring hospitality programs and initiatives within quality standards and allocated budgets.</li><li>Coordinate communications between different operational teams (sales, planning, hotel services, technical) to ensure smooth project implementation.</li><li>Manage work schedules, track project progress, and prepare periodic reports for senior management.</li><li>Analyze data and provide actionable recommendations to improve efficiency and enhance guest experience.</li><li>Support budgeting processes and financial monitoring of projects according to the organization\'s policies.</li><li>Contribute to risk assessment and development of mitigation and response plans.</li><li>Participate in workshops and trainings to enhance leadership knowledge and skills in the hospitality environment.</li></ul><p>Qualifications and requirements</p><ul><li>Master’s degree in Business Administration, Hospitality Management, or a related field.</li><li>One year of experience in the hospitality environment or program and operations management.</li><li>Proficiency in Arabic and English reading, writing, and speaking (French preferred depending on the work environment).</li><li>High organizational skills with the ability to manage multiple tasks and projects simultaneously.</li><li>Strong analytical and decision-making abilities aimed at achieving results.</li><li>Familiarity with project management software and analysis tools (e.g., Excel, Power BI, planning tools).</li><li>Ability to work in a team, under pressure, and to take initiative and manage time well.</li></ul><p>Required skills</p><ul><li>Leading and guiding small to medium teams effectively.</li><li>Effective communication and ability to build professional relationships with stakeholders.</li><li>Time management and making practical decisions within a tight timeframe.</li><li>Flexibility and ability to work in a multicultural environment with diverse destinations.</li><li>Analytical and problem-solving skills with continuous improvement initiatives.</li></ul><p>Benefits</p><ul><li>Training program with potential for professional growth and advancement to leadership roles.</li><li>Supportive work environment and opportunities to develop leadership skills and apply best practices in hospitality management.</li><li>Internal professional network with experts in the hospitality sector.</li><li>Competitive compensation and employment benefits according to internal policies.</li></ul>

<p><b>. Responsibilities</b></p><p><br></p><p>Under the supervision of the DESAIN Project Manager and the Head of Mission of ICU Tunisia, the Project Assistant will be responsible for:</p><p><br></p><p>To ensure the daily administrative, logistical and operational monitoring of the DESAIN project activities.</p><p>Organize meetings, workshops, seminars, training sessions and field trips for the team.</p><p>Drafting meeting minutes, reports, periodic activity reports and follow-up summaries.</p><p>Ensure the management, classification and systematic archiving of project documentation (contractual documents, deliverables, correspondence, supporting documents).</p><p>Supporting the preparation and monitoring of payment files, service or purchase contracts, narrative and financial reports related to the project.</p><p>Maintain day-to-day administrative liaison with project partners, including local representatives from the public and private sectors.</p><p>Conduct field visits to monitor project activities or to collect documentation or information important for the smooth running of the project.</p><p>Contribute to the development and dissemination of internal and external communication materials for the DESAIN project.</p><p>5. Desired Profile</p><p><br></p><p>Training</p><p><br></p><p>University degree (Bachelor's or Master's) in management, business administration, sustainable development, environmental science, energy engineering or a similar discipline.</p><p>Professional experience</p><p><br></p><p>Professional experience of between 2 and 4 years in administrative support or development project management.</p><p>Proven experience in at least one of the following areas is required (experience in two or three areas will be a significant asset):</p><p>Operational and/or logistical support for international cooperation projects of NGOs;</p><p>Administrative and financial monitoring of environmental, energy or sustainable development projects;</p><p>Organization of multi-stakeholder events and management of partner relationships.</p><p>Prior experience on projects funded by international donors (UN, EU, bilateral agencies or others) is required.</p><p>Required supporting documents</p><p><br></p><p>Two contact details for reference persons (hierarchical superior or project manager) who can be contacted for verification.</p><p>6. Required skills</p><p><br></p><p>Good knowledge of administrative and logistical management procedures for development cooperation projects.</p><p>Excellent command of French and English (spoken and written).</p><p>Perfect mastery of the Office suite (Word, Excel, PowerPoint) and online collaborative work tools (Calendar, Drive, meeting tools).</p><p>Excellent writing, summarizing and document management skills.</p><p>Strong sense of organization, rigor, autonomy and team spirit.</p><p>Ability to manage task priorities and meet tight deadlines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>The Marketing Assistant will be responsible for the organization and tracking of mail order marketing campaigns, present and future, for Customers and Prospects for the North America team including the United States and Canadian markets. S/he will report directly to Marketing Assistant Supervisor. The Marketing Assistant must be highly organized, enthusiastic, motivated, and able to work independently with instruction in a fast-paced environment. S/he must be detail-oriented, able to multi-task, and works well under pressure and strict deadlines. S/he must be able to think creatively as well as analytically in order to keep up with the day to day demands of the job. Primary responsibilities We are looking for a talent that is always looking for the best solution to do things better and faster. All operational/ routine tasks such as : Use of Microsoft Info Path to set up Mailing Campaigns for Customers and Prospects Art Requests / Art proofing Validation of customer data Product set up/update Inventory/art orders Sales analysis builds and updates Web order page proofing Miscellaneous presentations / reports Ongoing upkeep and tracking of present and future mailing campaigns for Customer &amp; Prospects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 year experience in a similar position is a plus.</li><li>Marketing graduate or equivalent.</li><li>2 years administration experience in a fast-paced environment.</li><li>Excellent proof-reading skills.</li><li>Good MS Office skills, particularly Excel skills.</li><li>Excellent administration skills with high attention to details.</li><li>High level of communication skills both Verbal &amp; Written.</li><li>Excellent organizational skills and ability to prioritize work.</li><li>Ability to work in tight deadlines &amp; multi-task effectively.</li><li>Fluent English</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy,&nbsp;internal and internal-equivalent candidates&nbsp;are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span>Under the overall supervision of the Chief of Mission and the direct supervision and guidance of the Head of Sub-Office and Head of RMU </span><span><span>close coordination with the Senior Field Security Assistant &amp; Regional security officer,</span></span><span> the Local Security Assistant will assist in the overall implementation and coordination of security and administrative related services and tasks, to ensure the high quality and accuracy of work within the Security Unit.</span></p><br><p><span>&nbsp;The Local Security Assistant promotes a client, quality, and results-oriented approach while performing crucial operations functions. Additionally, the incumbent will also continue to play a major role in the implementation of recommendations stemming from the audit of the IOM Safety &amp; Security function. The Local Security Assistant works in close collaboration with the other Local Security Assistants within the mission and with the Head of RMU. He/she keeps professional work relation with other UN agencies staff to exchange information and ensure consistent service delivery.</span></p><br><br> </div>

<p><font dir="auto" ><font dir="auto" >Job Description: As part of our business development, we are looking for a Bilingual French/English Recruitment Assistant to join the Recruitment team. Your main responsibilities will include: Attracting and providing suitable candidates to meet the company's needs, ensuring a level of quality and volume that meets expectations; actively monitoring the job market and developing recruitment sources; and contributing to the development of relationships with schools and employment partners. Your activities will include: Actively identifying and approaching candidates through various sourcing and headhunting techniques; managing the processing and tracking of applications in recruitment tools; conducting initial telephone interviews; monitoring market practices, recruitment channels, and new partnerships; and participating in recruitment activities and events organized by employment partners and schools. Represent the company to partner schools in the context of recruitment and employer branding actions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >We are looking for a candidate with the following skills and qualifications: Minimum of two years of post-secondary education (Bac+2). Excellent command of French and English, particularly spoken. Significant experience of at least one year as a Recruitment Officer within a service company. Strong team spirit and ease in collaborating with various stakeholders. Organizational skills, rigor, and attention to detail. Good analytical and summarization skills. Responsiveness, perseverance, and results-oriented. Autonomy in managing activities and the ability to prioritize multiple tasks simultaneously.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li> <li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li> <li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li> <li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li> <li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li> <li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li> <li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li> <li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li> <li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li> <li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li> <li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li> <li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li> <li>Identify employees with high potential and propose career development plan</li> <li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li> <li>Initiate and Implement Freight SOPs across the station</li> <li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li> <li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li> <li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li> <li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li> <li>Agree with the direct manager on the annual product targets</li> <li>Ensure product revenue growth is met</li> <li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li> <li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li> <li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li> <li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li> <li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li> <li><span><span><span>Excellent written communication skills.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br> </div>

<p><strong>Org. Setting and Reporting</strong> This position is located within the Budget Unit within the Mission Support Services in the United Nations Support Mission in Libya. The position is based in Tunis, Tunisa.</p><p><strong>Responsibilities</strong> Under the supervision of the Chief Budget Unit, the Finance and Budget Assistant may be responsible for the following duties:</p><ol><li>Assists in the review, analysis and preparation of cost estimates and budget proposals, in terms of mission's resourcing requirements such as staff and non-staff requirements, including programmatic aspects.</li><li>Assists with the review of justification for resource requirements for budget submissions in coordination with relevant Sections/Offices on related issues during preparation of the budget proposals.</li><li>Assists in monitoring extra-budgetary resources, including review of agreements and cost plans, ensuring compliance with regulations and rules and established policies and procedures.</li><li>Monitors budget implementation/expenditures and assists with the reallocation and re-deployment of funds as necessary.</li><li>Verifies accuracy of input data, ensuring consistency of data in previous allotments to new allotments issued.</li><li>Prepares budget performance submissions and provides support with the finalization of budget performance reports, analyzing variances between approved budgets and actual expenditures.</li><li>Drafts or prepares correspondence to respond to enquiries in respect to budgetary and financial matters.</li><li>Assists in the maintenance of fixed asset register, as required.</li></ol><p><strong>Competencies</strong> Professionalism: Sound knowledge of financial principles and practices; Ability to independently conduct research and analysis, formulate options and present conclusions and recommendations; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Technical or vocational certificate in accounting, finance, budget or related fields is required.</li><li>A minimum of seven (7) years of experience in International Organizations or in the private sector in accounting, budgeting and financial management or related area is required. The minimum years of relevant experience is reduced to 5 for candidates who possess a first-level university degree or higher.</li><li>Expertise in working with spreadsheets and in modules of SAP is required.</li><li>Experience in monitoring financial transactions and identifying and analyzing trends in line with IPSAS is required.</li><li>English and Arabic are required.</li></ul>

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, <strong>digital</strong>, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities</p><p>Within delegated authority, the incumbent will be responsible of the following duties:</p><ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol><p>Competencies</p><p>PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting &amp; Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><span>ABOUT THE ROLE</span><br> We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives.<br> You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI.&nbsp;<br><br><p><b>Responsibilities</b></p><br><ul> <li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li> <li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li> <li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers.&nbsp;</li> <li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders.&nbsp;Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you.&nbsp;</li> </ul><br><p><b>REQUIREMENTS</b></p><br><ul> <li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li> <li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li> <li>Successful track-record managing Products across remote teams.</li> <li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li> <li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li> </ul><br><p><b>WHY YOU SHOULD JOIN YASSIR</b></p><br><ul> <li>Join one of the fastest-growing tech companies in Africa</li> <li>Have a lasting impact on our company's culture</li> <li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li> <li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li> <li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC</li> </ul><br> </div>

<p>At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in leading hotel-operations teams with strong problem-solving capabilities</p><p>Proven experience as F&amp;B Director in upscale resort hotel.</p><p>Excellent leadership skills with a hands-on approach and lead-by-example work style</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Flexibility and a positive, Yes I Can! Attitude</p><p>An eye for detail</p><p>Is a creative problem-solver</p><p>Passionate about creating extraordinary service</p><p>Fluency in French English</p><p>Excellent written and verbal communication skills</p><p>Experienced in using IT systems on various platforms</p><p>Excellent Power Point and Excel skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Site Director, the Industrial Director is responsible for the operational performance of the site. They ensure the achievement of objectives in terms of safety, quality, productivity, costs, deadlines, and team development, while ensuring compliance with food safety standards.</p><br><br><p><strong>Main responsibilities</strong></p><br><br><p>Participate in the definition and implementation of the site's industrial strategy.<br>Lead the Process, Production, Utility, and Preventive Maintenance departments.<br>Corrective Maintenance and Maintenance Methods and TPM.<br>Ensure the safety of employees and promote a strong HSE culture.<br>Optimize production costs and sustainably improve industrial performance.<br>Develop a Lean Manufacturing and Continuous Improvement culture.<br>Prepare and monitor operating and investment budgets (Capex/Opex).<br>Lead industrialization and development projects.<br>Analyze performance indicators and implement appropriate action plans.<br>Ensure compliance with regulatory requirements, HSE, and Quality standards.<br>Manage, develop, and support industrial teams.<br>Ensure effective collaboration with the Quality, Supply Chain, Purchasing, HR, Finance, Sales, and Industrial Performance departments.</p><br><br> <br> Required profile : <p>- Engineering degree in Food Industry from ESIAT.<br>- Minimum 10 years of experience in an industrial environment, including at least 5 years in an Industrial Director or Production Director role.<br>- Experience in the agri-food industry is highly desirable.</p><br><br><p><u>Technical skills</u><br>- Industrial site management.<br>- Lean Manufacturing, TPM, SMED, 5S, Kaizen.<br>- Budget management (CAPEX/OPEX).<br>- Industrial project management.<br>- Proficiency in ERP systems and performance analysis tools.<br>- Good knowledge of quality and food safety standards.<br>- Proficiency in French and English.</p><br><br><p><u>Personal qualities</u><br>- Leader.<br>- Team builder.<br>- Strong results orientation.<br>- Strategic vision.<br>- Analytical skills and decision-making ability.<br>- Excellent communication and change management skills.<br>- Ability to motivate teams around ambitious goals.</p><br><br> <br><br> </div>

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Describe the primary goals, objectives or functions or outputs of this position.</p><br><p>Business Development Manager (BDM) represents the Facial Aesthetics product portfolio to targeted aesthetic customers within a designated geographical area. Responsible for creating product acceptance and enhancing portfolio growth through business development activities. The BDM provides technical product and procedure expertise as well as competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan.</p><br><p>Responsibilities</p><br><p>List up to 10 main responsibilities for the job. Include information about the accountability and scope.</p><br><ul><li>The Business Development Manager leverages resources to accelerate the adoption and sales growth of the Facial Aesthetics portfolio which includes for BOTOX® Cosmetic, JUVEDERM® Collection of fillers, and Kybella® brands. Synergistically works and coordinates activities with other Allergan Aesthetics cross portfolio partners and support teams. Complies with required reporting, requests, and compliance policies.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><p>List required and preferred qualifications (up to 10). Include education, skills and experience.</p><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred</li><li>Experience and knowledge of general marketing principles and concepts within the healthcare environment. Experience and knowledge of inner workings of a physicians practice</li><li>Valid driver’s license</li><li>Strong business acumen and analytical skills. Proven record of driving sales execution. Effective consultative support. Strong problem solving and resolution skillset. Ability to develop key strategies and execute.</li><li>Strong communication and presentation skills, both verbal and written. Strong contract and negotiating skills. Financial and budgetary experience.</li><li>Ability to travel and be in the field four days a week</li><li>Ability to lift 50 lbs.</li><li>Proficiency on excel, word, power point and other software skills</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Strategy &amp; Digital Manager is the primary architect of the plant’s future-state operating model. This dual-purpose leadership role is responsible for orchestrating the site’s five-year strategic roadmap—aligning capacity, sourcing, and "Funding the Growth" initiatives with long-term business objectives—while simultaneously spearheading the plant’s Industry 4.0 transformation.</span></p><br> <p><span>As the site’s central strategist and digital gatekeeper, you will bridge the gap between long-term operational planning and a digitally-enabled shop floor. By leveraging operational &amp; advanced analytics, digital tools, and emerging technologies, you will drive a data-centric culture that optimizes production, minimizes waste, and builds future-ready technical capabilities across the entire workforce.</span></p><br> <p><strong><span>Your Day to Day and The Future</span></strong></p><br> <p><span>Plant Strategy &amp; Operational Planning</span></p><br> <ul> <li> <p><span>Lead the five-year plant strategy process, ensuring a robust roadmap is in place to meet organizational growth and performance targets.</span></p><br> </li> <li> <p><span>Lead and coordinate short and long term capacity planning and road maps aligned with strategic sourcing and cost savings initiatives.</span></p><br> </li> <li> <p><span>Maintain factory capacity utilization models following the release of monthly forecasts.</span></p><br> </li> <li> <p><span>Partner with Division Network Operations to drive the timely and accurate collection of plant volume data for Budget and Latest Estimate (LE) reviews </span></p><br> </li> <li> <p><span>Develop and drive strategies for product and material portfolio simplification to improve plant performance and resilience.</span></p><br> </li> <li> <p><span>Lead and Coordinate the Funding The Growth Program to achieve savings targets (Coordinate Brainstorming Activities, Projects, go / no go decisions, benchmarking)</span></p><br> </li> </ul> <p><span>Digital Transformation</span></p><br> <ul> <li> <p><span>Develop and execute the plant-specific digital roadmap, aligning global/divisional/Plant initiatives to transition the plant from traditional to digital operations aligning with the key pillars of Industry 4.0.</span></p><br> </li> <li> <p><span>Act as the central gatekeeper for all plant-level digital requests and technology needs.</span></p><br> </li> <li> <p><span>Partner with plant functional leads to evaluate digital opportunities based on ROI, operational pain points, and technical feasibility.</span></p><br> </li> <li> <p><span>Drive the cultural shift toward digital ways of working through structured training, communication, and building a network of digital champions.</span></p><br> </li> <li> <p><span>Enforce an "Adopt-First" mindset, ensuring global or division tools are utilized before any local "self-service" development begins.</span></p><br> </li> <li> <p><span>Drive the utilization of both operational advanced analytics at all levels in the site to optimize production, minimize waste, and improve process efficiencies.</span></p><br> </li> </ul> <p><strong><span>You'll need to have:</span></strong></p><br> <ul> <li> <p><span>Bachelor’s Degree in a technical or analytical discipline.</span></p><br> </li> <li> <p><span>8+ years of manufacturing, production, or operations experience.</span></p><br> </li> <li> <p><span>Experience using analytical skills and working knowledge of databases and spreadsheets.</span></p><br> </li> <li> <p><span>Experience in Manufacturing Operations, Logistics, Planning, Quality, Safety, or Finance.</span></p><br> </li> </ul> <p><span>E</span><strong><span>ven better if you have:</span></strong></p><br> <ul> <li> <p><span>Proven supply chain domain knowledge (process, systems, and data) with solid operational experience in demand or supply; end-to-end experience strongly preferred.</span></p><br> </li> <li> <p><span>End-to-end supply chain experience covering planning, logistics, manufacturing, and/or customer service.</span></p><br> </li> <li> <p><span>Experience with ML models and/or cloud architecture.</span></p><br> </li> <li> <p><span>Formal certifications (e.g., PMP, CSM or equivalent Agile certifications).</span></p><br> </li> <li> <p><span>Experience working in a global matrixed organization and/or with global functional roadmaps.</span></p><br> </li> <li> <p><span>Demonstrated experience driving large-scale change management and digital adoption with diverse stakeholders.</span></p><br> </li> <li> <p><span>Experience with SQL/Python for data manipulation and analytics.</span></p><br> </li> <li> <p><span>Experience integrating GenAI/LLM into business processes.</span></p><br> </li> <li> <p><span>Proficiency in Agile/Scrum and project or product lifecycle management</span></p><br> </li> <li> <p><span>Strong interpersonal skills with the ability to communicate complex data to all levels of the organization.</span></p><br> </li> </ul> </div>

يعلن المركز الأوروبي لدراسات الشرق الأوسط عن توفر شاغر في مكتب الرئيس التنفيذي بعنوان:مساعد باحث ومساعد للرئيس التنفيذييدعو المركز الراغبين في الانضمام إلى فريقه الأكاديمي والبحثي إلى تقديم طلباتهم لشغل هذا المنصب التطوعي، الذي يتيح فرصة للمشاركة في بيئة بحثية دولية متخصصة في قضايا الشرق الأوسط والتحولات السياسية والاجتماعية المعاصرة.طبيعة العملعمل تطوعي غير مدفوع الأجر.بمعدل (2–3) ساعات أسبوعياً.إمكانية العمل عن بُعد.المسؤولياتالمساعدة في تحرير ومراجعة النصوص والدراسات والتقارير البحثية.المساهمة في ترجمة المواد البحثية والمقالات بين اللغتين العربية والإنكليزية.<br>المؤهلات المطلوبةكفاءة عالية في اللغتين العربية والإنكليزية قراءةً وكتابةً.قدرة جيدة على التحرير اللغوي والصياغة الأكاديمية.اهتمام بالشؤون السياسية والاجتماعية والفكرية، وخاصة قضايا الشرق الأوسط وشمال أفريقيا.يفضل وجود خبرة سابقة في الترجمة أو البحث الأكاديمي أو العمل المؤسسي.يوفر هذا المنصب فرصة لاكتساب خبرة عملية في بيئة بحثية دولية، والمساهمة في مشاريع أكاديمية وفكرية متخصصة.<br>التقديمhttps://ecmes.academy/?page_id=2947

<p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.</p><p>What you will do</p><ul><li>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</li><li>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</li><li>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</li><li>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</li><li>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</li><li>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</li><li>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</li><li>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</li><li>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</li><li>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</li><li>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</li><li>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><p>3-5 years of experience in Front Office, Guest Relations.</p><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><p>Excellent verbal and written communication skills in both English and French.</p><p>Strong communication and interpersonal Attention to detail and accuracy in managing guest profiles and preferences.</p><p>Ability to remain calm and professional under pressure Time management and prioritization skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.&nbsp;</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</p><br><br></li><li><p>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</p><br><br></li><li><p>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</p><br><br></li><li><p>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</p><br><br></li><li><p>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</p><br><br></li><li><p>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</p><br><br></li><li><p>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</p><br><br></li><li><p>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</p><br><br></li><li><p>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</p><br><br></li><li><p>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</p><br><br></li><li><p>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</p><br><br></li><li><p>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><br><br></li><li><p>3-5 years of experience in Front Office, Guest Relations.</p><br><br></li><li><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><br><br></li><li><p>Excellent verbal and written communication skills in both English and French.</p><br><br></li><li><p>Strong communication and interpersonal</p><br><br></li><li><p>Attention to detail and accuracy in managing guest profiles and preferences.</p><br><br></li><li><p>Ability to remain calm and professional under pressure</p><br><br></li><li><p>Time management and prioritization skills</p><br><br></li></ul><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br><br> </div>

<p>EY brings together nearly PHONE_NUMBER associates and employees worldwide in over 154 countries. Thanks to this network, whose level of integration and international scope guarantee the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Taxation, and Law.</p><p>We develop talent so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p><p>At EY, we shape the future with confidence by supporting our clients through today's challenges and tomorrow's opportunities. Joining EY means integrating a dynamic, demanding, and formative environment where your contribution has a real impact.</p><p>As part of strengthening our CBS (Core Business Services) department, we are recruiting a rigorous and organized Financial Officer, capable of contributing effectively to the company's daily financial operations, while ensuring compliance with procedures and regulatory obligations, to join our Finance &amp; Management Control team.</p><p><strong>Main Responsibilities:</strong></p><p><strong>Financial Management and Treasury</strong></p><ul><li>Ensure monitoring of current financial operations.</li><li>Participate in treasury management and financial flow control.</li><li>Perform bank reconciliations and analyze any discrepancies.</li><li>Contribute to the preparation of regular financial reporting.</li></ul><p><strong>Supplier and Payment Management</strong></p><ul><li>Ensure processing and monitoring of supplier payments.</li><li>Check the compliance of supporting documents before payment.</li><li>Monitor due dates and ensure compliance with payment deadlines.</li><li>Participate in optimizing the payment management process.</li></ul><p><strong>Tax and Regulatory Obligations</strong></p><ul><li>Prepare and establish withholding taxes.</li><li>Carry out withholding tax declarations via the Tej platform.</li><li>Ensure compliance with current tax and regulatory obligations.</li></ul><p><strong>Financial Analysis</strong></p><ul><li>Participate in the analysis of financial data and the development of monitoring indicators.</li><li>Contribute to the identification of discrepancies and the proposal of corrective actions.</li><li>Assist the team in preparing the financial analyses necessary for decision-making.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Profile sought:</strong></p><ul><li>Minimum Bac+3 degree in Finance, Accounting, Management, or equivalent field.</li><li>1-2 years of experience in a similar role.</li><li>Good command of financial management and financial analysis principles.</li><li>Experience in preparing and monitoring bank reconciliations.</li><li>Knowledge of supplier payment management processes.</li><li>Experience in establishing and declaring withholding taxes via the Tej platform.</li><li>Good command of office tools, especially Excel.</li></ul><p><strong>Your assets for success at EY:</strong></p><ul><li>Rigor, sense of organization, and reliability</li><li>Analytical mind and attention to detail</li><li>Ability to manage priorities in a dynamic environment</li><li>Excellent interpersonal skills and customer service orientation</li><li>Team spirit and discretion</li></ul>