Software Tester Jobs in Tunisia

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities Context and environment: This position is part of a transformation towards a more sustainable industry. The Co-design &amp; LCA Engineer plays a key role in integrating environmental considerations into product design and development processes. Purpose of the position: Deployment of the co-design methodology, conducting LCA analyses, and providing support to internal teams and clients. Supporting the development of innovative products by integrating co-design principles and conducting life cycle assessments, in order to reduce the environmental impact of the solutions offered by Hutchinson Tunisia.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Role/Task: </b>Perform and update LCA calculations from the RFQ phase to the end of the product's life. Under the supervision of a lead, integrate co-design principles into product innovation projects. Collaborate with engineering teams to integrate co-design. Ensure the documentation and archiving of data in dedicated databases. Deploy the co-design methodology. Prepare reports and client presentations on sustainability issues. Collect the data necessary for LCA and formalize the tools used. Conduct surveys during the cost estimation and offer preparation phases. Maintain the materials database in conjunction with the Corporate Sustainability team. Manage sustainability issues with suppliers according to the Purchasing &amp; Development strategy. To act as the point of contact for co-design with project teams.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic Level: Master's degree (BAC + 5): Engineering degree in mechanical engineering, materials engineering or environmental engineering</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional Experience: 2-3 years in a similar position or related to industrial sustainability</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills: Ability to drive change and interact with all levels of the organization. Leadership in an international environment. Proficiency in, or ability to learn, recommended LCA software.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: French / English</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral Competencies: Autonomy, attention to detail, sense of responsibility and commitment; Rigor, organizational skills, excellent analytical and synthesis skills; Good cross-functional communication; Interpersonal skills and ability to work in a team; Taste for innovation, adaptability and flexibility.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Date: Jun 18, 2026 Location: Tunis, TN, 1053 Company: Vista</p><p>Our Team At Vista, our Customer CARE team is the heart of our customer experience, and you ll join a dynamic, diverse, and passionate group of professionals dedicated to delivering extraordinary support to small businesses across the globe. Based in vibrant hubs like Tunis and beyond, our team thrives on collaboration, demonstrating varied skills to provide thoughtful, insightful, and efficient solutions. In this fast-paced, inclusive environment, you ll work alongside innovative colleagues, making a real impact while upholding Vista s commitment to exceptional service.</p><p>What You Will Do</p><ul><li>Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner</li><li>Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures</li><li>Use appropriate systems and available resources as necessary to assist in responding to each request</li><li>Support and provide information to all internal and external customers in a professional and courteous manner</li><li>Participate in cross-functional communications and meetings to support the team/domain/center</li><li>Perform additional responsibilities as required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have very good oral and written Portuguese communication skills, as well as being friendly and insightful, to understand and assist our customers with any queries which may arise.</p><p>You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to contribute to the success of their business.</p><p>You have good computer skills, allowing you to communicate with our customers on all channels to support them.</p><b>Nice to Have</b><ul><li>Experience with graphic design and/or photo imaging design software a plus</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p>&nbsp;<em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em>.</p><br><p>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</p><br><br><br>Job Description<p>- Performs handling of numerical controlled production machines, Instruments and their set up for part shaping via chip-forming process within the area of responsibility according work instructions<br></p><br><p>- Ensures requested quality of the produced/manufactured parts through:<br></p><br><p>- Being aware of the specific quality requirements<br></p><br><p>- Self-control after completing own work/working step<br></p><br><p>- Visual control of the completed work<br></p><br><p>- Identification of defect parts or parts with suspected presence of defects, their detention, identification and immediate processing of information accordingly<br></p><br><p>- Maintains appropriate process relevant documentation<br></p><br><p>- Checks and ensures proper use and handling of the equipment, tools and materials (incl. visual control)<br></p><br><p>- Performs complete evaluation of produced parts in required range<br></p><br><p>- Records and documents measured parameters within the relevant software and paper documentation<br></p><br><p>- Handles other machinery and Instruments used at the work station, i.e. parameter measuring devices, band saw, lathe etc. and other manual works during chip-forming process, i.e. grinding, cutting, drilling etc.</p><br><br><br>Qualifications and Experience<p>Education Level : BTS in Mechanical /&nbsp;Mechatronics /&nbsp;Electromechanical</p><br><p>Communication</p><br><p>Social &amp; intercultural sensitivity</p><br><p>Change management</p><br><p>Target &amp; result orientation</p><br><p>Motivation &amp; resilience</p><br><p>Self-organization</p><br><p>Conflict management</p><br><p>Teamwork</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Job Summary/Main Purpose</span></strong></p><br> <p><span>The Sales Representative is responsible to achieve the maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. He/she must personally contact and secures new business accounts/customers.</span></p><br> <p><strong><span>Main Responsibilities:</span></strong></p><br> <ul> <li><span>Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.</span></li> <li><span>Demonstrates products to existing/potential customers and assists them in selecting those best suited to their needs.</span></li> <li><span>Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the company Products</span></li> <li><span>Researches sources for developing prospective customers and for information to determine their potential.</span></li> <li><span>Develops clear and effective written proposals/quotations for current and prospective customers.</span></li> <li><span>Expedites the resolution of customer problems and complaints.</span></li> <li><span>Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.</span></li> <li><span>Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.</span></li> <li><span>Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.</span></li> <li><span>Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</span></li> <li><span>Participates in conferences and conventions.</span></li> </ul> <p><strong><span>Requirements (Knowledge, Skills &amp; Attributes)</span></strong></p><br> <ul> <li><span>Bachelor’s degree in Pharmacy, medical sciences or any other related field. </span></li> <li><span>At least 1 year of experience in a pharmaceutical field or relevant field. </span></li> <li><span>Must be results-orientated and able to work.</span></li> <li><span>Both independently and within a team environment. </span></li> <li><span>Must possess excellent verbal and written communication skills. </span></li> <li><span>Proficiency in using Microsoft Office Suite applications and contact management software. </span></li> <li><span>Must have a valid driving license.</span></li> <li><span>Excellent listening and persuasive skills </span></li> <li><span>Ambitious, dynamic &amp; team player.</span></li> <li><span>Persistence, dedicated and self – motivated.</span></li> <li><span>Excellent Time &amp; territory management skills.</span></li> <li><span>Must be willing to learn.</span></li> <li><span>Has positive mind-set.</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, Africa and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role The ITRS IT Support works internally across the organisation to ensure a secure, reliable, and efficient working environment that enables employees to perform their roles effectively.<br> The function provides global technical support to ITRS offices and staff, covering end-user services, cloud platforms, and core IT infrastructure.<br> The role includes responsibility for supporting and maintaining internal IT systems, cloud services, office and data centre infrastructure, and critical platforms such as domain controllers, identity and access management, networking, and related services.<br> The team acts as a key operational interface between users and underlying systems, ensuring availability, performance, and security across on-premises and cloud environments.<br> This role is front line (Level 1 basic support, level 2 in depth analysis, Level 3 root cause investigation and correction, including working closely with technical departments and staff), helping ITRS staff with their IT issues.<br> As an Senior IT &amp; System Administrator, you will: Contribute to and maintain the continuity of the IT infrastructure across the whole ITRS Group IT landscape.<br> Contribute to enhancing efficiency in every department by providing the necessary tools and equipment essential to the individual roles.<br> Coordinate with team leads for their requirement for hardware, peripherals, software, access, and cloud provisioning.<br> Proactively working with various stakeholders, such as DevOps and Customer Success teams for the proper designation of roles and handling/preventive maintenance of the servers.<br> Provide, protect and maintain the cybersecurity of ITRS across assets, resources, software, hardware, infrastructure, access codes and firewalls.<br> Contributing to the positive usr experience in using IT and security infrastructure and equipment.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> You will have: 7 years’ professional experience within IT Support, Desktop Support, L2 or L3 systems administration infrastructure support.<br> Strong understanding of networking and infrastructure technologies.<br> Experience troubleshooting complex technical issues.<br> Experience managing servers, endpoints and cloud services.<br> Strong understanding of IT security principles.<br> Excellent problem-solving and analytical skills.<br> Ability to work independently and take ownership of technical issues.<br> Fluent in written and spoken English Desirable Qualifications ITIL Foundation Windows and Linux server Networking and storage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>&nbsp;Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Ensures functionality of the maintenance process for production equipment<br></p><br><p>- Ensures technical availability of production equipment<br></p><br><p>- Makes improvement suggestions for the maintenance process and production equipment/facility equipment<br></p><br><p>- Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions<br></p><br><p>- Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment)<br></p><br><p>- Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance<br></p><br><p>- Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities<br></p><br><p>- Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions<br></p><br><p>- Ensures installation and movement of equipment and re-qualification of equipment and tools<br></p><br><p>- Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards)<br></p><br><p>- Ensures maintenance of firefighting and fire prevention equipment<br></p><br><p>- Ensures maintenance of security camera systems<br></p><br><p>- Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable)<br></p><br><p>- Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p><br><br><br>Qualifications and Experience<p>-Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).</p><br><p>-Desired experience in an industrial environment (ideally in a production setting).</p><br><p>-Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.</p><br><p>-Analytical mindset, thoroughness, and ability to prioritize.</p><br><p>-Team player with initiative and a proactive attitude.</p><br><br> </div>

<p>Within the IT department of Safran Electrical &amp; Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He/she intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he/she ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.</p><p><strong>Main missions:</strong></p><ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements.</li><li>Design, deploy, and maintain connectivity solutions for industrial systems.</li><li>Implement digital solutions aimed at optimizing the performance of industrial means (monitoring, maintenance, drift management).</li><li>Identify data to be collected and define connection plans in line with business needs.</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.).</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity).</li><li>Participate in industrial digital transformation projects related to Industry 4.0.</li><li>Implement system and incident supervision tools.</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment).</li><li>Animate and support the community of OT engineers.</li><li>Coordinate internal and external teams.</li><li>Contribute to the connectivity of robotic cells and automated lines.</li></ul><p><strong>Context:</strong></p><ul><li>Position based at the Dhari site (Tunisia).</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches).</li><li>Occasional travel (4-6 weeks per year).</li></ul><p><strong>Challenges:</strong></p><ul><li>Evolve in a complex and critical industrial environment.</li><li>Intervene on various technologies (data, networks, IoT, electronics, software).</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Job Requirements</h2><h3>Training and experience:</h3><ul><li>Engineering degree or equivalent in industrial IT.</li><li>Minimum of 3 years of professional experience.</li></ul><h3>Technical skills:</h3><ul><li>Proficiency in Windows environments and IT/industrial networks.</li><li>Knowledge of PLC programming.</li><li>Skills in embedded electronics.</li><li>Good level in industrial cybersecurity.</li><li>Knowledge of supervision systems (SCADA, MES, MCS).</li></ul><h3>Behavioral skills:</h3><ul><li>Rigor, organizational skills, and autonomy.</li><li>Good analytical and synthesis skills.</li><li>Excellent writing skills.</li><li>Good interpersonal skills and ability to work cross-functionally.</li><li>Ability to coordinate projects and teams.</li></ul><h3>Personal qualities:</h3><ul><li>Curiosity and interest in Industry 4.0 and cybersecurity topics.</li><li>Willingness for continuous learning and development.</li><li>Collaborative and solution-oriented mindset.</li></ul>

<p>Within the IT department of Safran Electrical &amp; Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.</p><p><strong>Main missions:</strong></p><ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements</li><li>Design, deploy, and maintain connectivity solutions for industrial systems</li><li>Implement digital solutions to optimize the performance of industrial means (monitoring, maintenance, drift management)</li><li>Identify data to be collected and define connection plans in line with business needs</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.)</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity)</li><li>Participate in industrial digital transformation projects related to Industry 4.0</li><li>Implement supervision tools for systems and incidents</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment)</li><li>Animate and support the OT engineer community</li><li>Coordinate internal and external teams</li><li>Contribute to the connectivity of robotic cells and automated lines</li></ul><p><strong>Context:</strong></p><ul><li>Position based at the Dhari site (Tunisia)</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches)</li><li>Occasional travel (4-6 weeks per year)</li></ul><p><strong>Challenges:</strong></p><ul><li>Evolve in a complex and critical industrial environment</li><li>Intervene on various technologies (data, networks, IoT, electronics, software)</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering degree or equivalent in industrial IT</li><li>Minimum of 3 years of professional experience</li><li>Proficiency in Windows environments and computer/industrial networks</li><li>Knowledge of PLC programming</li><li>Skills in embedded electronics</li><li>Good level of industrial cybersecurity knowledge</li><li>Knowledge of supervision systems (SCADA, MES, MCS)</li><li>Rigor, organizational skills, and autonomy</li><li>Good analytical and synthesis skills</li><li>Excellent written communication skills</li><li>Good interpersonal skills and ability to work cross-functionally</li><li>Ability to coordinate projects and teams</li><li>Curiosity and interest in Industry 4.0 and cybersecurity topics</li><li>Willingness for continuous learning and development</li><li>Collaborative and solution-oriented mindset</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $150/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<p>As a Senior Annuities Specialist, your mission is to drive, secure, and optimize the entire renewal and maintenance process for Intellectual Property rights (patents, trademarks, designs) on behalf of our international client portfolio. Beyond operational excellence, you will play a key role in mentoring junior team members ( Only applicable to profiles with extensive experience in annuities ) and contributing to the continuous improvement of our processes. Key Responsibilities &amp; Performance Objectives Annuity Process Management:Oversee and execute the payment of maintenance fees to national and international patent and trademark offices (INPI, EPO, WIPO, etc.) while strictly adhering to statutory deadlines. Maintenance fees orders are sent by the swiss team directly to Pavis, not to the different Office Client Relationship &amp; Advisory:Collaborate directly with clients (both men and women serving as IP managers or legal directors) to validate renewal strategies and anticipate their business needs. Risk Management &amp; Compliance:Identify data anomalies, secure critical deadlines, and proactively resolve potential office actions, rejections, or disputes. Process Optimization:Actively participate in the digitization and simplification of payment workflows within our IP management systems. Ability to handle client calls in English (primarily) to clearly explain our annuity management processes during client onboarding. Mentorship &amp; Team Synergy:Support the skill development of junior specialists ( Only applicable to profiles with extensive experience in annuities )</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an autonomous, rigorous, and solution-oriented professional capable of thriving in a fast-paced and demanding environment.</p><ul><li><strong>Technical Competencies (Hard Skills)</strong></li><li><strong>Experience:</strong>Minimum of 2+ years of experience , of successful experience in IP annuities and renewals management, ideally within an IP law firm or a multinational corporate structure.</li><li><strong>Legal &amp; Technical Expertise:</strong>Comprehensive knowledge of international patent and trademark filing and maintenance procedures (ideal).</li><li><strong>Tools:</strong>Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals (ideal).</li><li><strong>Languages:</strong>Full professional proficiency in both French and English (written and spoken) is essential for communicating with our global networks.</li><li><strong>Core Strengths (Soft Skills)</strong></li><li><strong>Absolute Rigor:</strong>Meticulous organizational skills and strong stress management when dealing with non-negotiable deadlines.</li><li><strong>Results-Driven Focus:</strong>A proactive mindset with the ability to resolve complex issues directly and efficiently.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $150/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our R&amp;D team expansion, we are recruiting a Front-End Angular &amp; AI Developer (M/F) on a permanent contract in Tunis to contribute to the development of Noty, a SaaS solution dedicated to French notaries that facilitates the negotiation and management of real estate transactions. You will join a team split between France and Tunisia. Your role will be to actively participate in product development, while providing critical and constructive feedback on the existing system.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Your daily life:</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and enhance the Front-End functionalities of the product using Angular.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the technical design of developments, in conjunction with the Product Owner and the R&amp;D team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the quality, maintainability and performance of the developments carried out.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze, review and improve existing code in a continuous improvement approach.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in code reviews, technical changes, and the sharing of best practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be proactive in proposing technical choices, application optimization and improvement of the user experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the business challenges in order to propose simple, useful solutions adapted to users' needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use Artificial Intelligence tools to accelerate development, improve code quality and optimize testing, analysis and documentation phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating closely with Back-End developers to streamline the delivery of new features.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical environment</font></font></p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have proven experience in Angular Front-End development and wish to evolve in a product environment where quality, autonomy, collaboration and the use of AI play an important role.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience, ideally from 4-5 years, in Angular Front-End development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of Angular, ideally on recent versions starting from Angular 18, with a current target of Angular 21</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of Tailwind CSS or significant experience with an equivalent modern CSS framework.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interest in AI tools applied to software development, such as GitHub Copilot, Cursor, ChatGPT or Claude. You know how to maintain a critical eye on the generated proposals and remain fully responsible for the code produced.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Beyond technical skills, we are looking for someone who can become a long-term member of a product team, with a genuine sense of teamwork and continuous improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good analytical skills and the ability to challenge existing systems constructively.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proactive in proposing solutions on technical and functional topics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Go t of collaborative work and knowledge sharing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interpersonal skills and fluid communication in an international context.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Curiosity, autonomy and a desire to learn continuously.</font></font></li></ul>

<p>As our global footprint continues to grow, we are looking for an expert in Automotive Regulations and Global Market Access to support our Global Market Access (GMA) team. The ideal candidate will have experience in automotive regulatory compliance, vehicle type approval, certification requirements, and international market access processes. As a GMA Knowledge Specialist, you will be responsible for monitoring and interpreting global automotive regulations, supporting research and consulting projects, and providing regulatory guidance to internal and external stakeholders. You will play a key role in helping customers navigate complex regulatory environments and achieve compliance across global markets. This position offers an opportunity to work with automotive manufacturers, suppliers, technology companies, and certification bodies worldwide while supporting business growth and regulatory intelligence activities.</p><p>As a UL GMA Knowledge Specialist, you will:</p><ul><li>Serve as the key expert contact for automotive regulatory and compliance requirements related to global market access.</li><li>Monitor, analyze, and communicate changes in automotive regulations, standards, and certification requirements.</li><li>Support research and consulting projects covering multiple countries, regulations, and automotive product categories.</li><li>Provide regulatory guidance for vehicle systems, components, and emerging automotive technologies.</li><li>Support customers and internal stakeholders in understanding regulatory requirements and market access pathways.</li><li>Develop and maintain relationships with regulatory authorities, certification organizations, technical services, and industry stakeholders.</li><li>Support GMA business expansion initiatives and track opportunities and business outcomes.</li><li>Prepare regulatory summaries, impact assessments, compliance analyses, and market access guidance documents.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate has the following qualifications:</p><ul><li>Minimum of 3 years of relevant experience in automotive regulations, homologation, certification, conformity assessment, or global market access.</li><li>Strong knowledge of global automotive regulatory frameworks, including UNECE Regulations, EU type approval requirements, FMVSS/NHTSA requirements, and other major international automotive regulatory systems.</li><li>Understanding of automotive product compliance topics such as vehicle safety, EMC, cybersecurity, software updates, connected vehicles, ADAS, electric vehicles, batteries, and vehicle systems.</li><li>Ability to connect regulatory requirements with customer needs and business opportunities.</li><li>Strong analytical skills with the ability to interpret complex regulations and communicate requirements clearly.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to independently manage multiple research projects and regulatory investigations.</li><li>Experience interacting with regulatory authorities, certification bodies, technical services, or industry associations is preferred.</li><li>Bachelor s Degree in Engineering, Automotive Engineering, Electrical Engineering, Mechanical Engineering, or a related field preferred.</li></ul><p>#LI-GP1 #Hybrid</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>

<p>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five star hospitality standards</p><p>What you will do</p><ul><li>Warmly welcome guests and provide an elegant, professional first impression.</li><li>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</li><li>Assist with reservations (restaurants, events, tours, transportation, spa.</li><li>Coordinate guest requests promptly and discreetly while maintaining high service standards.</li><li>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food &amp; Beverage, Security).</li><li>Arrange special requests such as amenities, celebrations, and VIP setups.</li><li>Support Front Office operations during peak periods.</li><li>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</li><li>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</li><li>Handle inquiries regarding the hotel s facilities, policies, and services.</li><li>Anticipate guest needs and personalize service to enhance satisfaction.</li><li>Manage complaints or concerns with diplomacy, professionalism, and follow through.</li><li>Build long term rapport with frequent or VIP guests.</li><li>Maintain a well organized concierge desk and accurate logs.</li><li>Handle deliveries, mail, packages, and lost and found items.</li><li>Track reservations, confirmations, and guest preferences.</li></ul><p>What we offer:</p><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul><p>Schedule &amp; Hours: full time</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication and interpersonal skills.</p><p>Strong local knowledge and passion for creating memorable experiences.</p><p>High level of discretion, professionalism, and emotional intelligence.</p><p>Ability to multitask in a fast paced, high standard environment.</p><p>Problem-solving ability with a calm, service-oriented approach.</p><p>Fluent in multiple languages (English &amp; French essential; additional languages an asset).</p><p>Familiarity with hotel software (Opera, Concierge systems) is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>