Swift Jobs in Tunisia

<p>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved. Ensure daily targets and deadlines are reached i.e. number of call activities logged etc. Daily customer calling using automated telephone-dialing system. Document customer comments re: payment date / disputes etc. Ensure requested paperwork / documentation is forwarded to customers. Assist cash application team to ensure payments are processed onto correct customer account. Report issues to line manager to resolve problem accounts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span ><font dir="auto" ><font dir="auto" >What we offer you:</font></font></span></p><ul><li><font dir="auto" ><font dir="auto" >International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</font></font></li><li><font dir="auto" ><font dir="auto" >Continuous development: Access to our internal learning platforms and external training.</font></font></li><li><font dir="auto" ><font dir="auto" >Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</font></font></li><li><font dir="auto" ><font dir="auto" >Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</font></font></li><li><font dir="auto" ><font dir="auto" >Comfort and well-being: Modern offices with relaxation areas for your breaks.</font></font></li><li><font dir="auto" ><font dir="auto" >Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor</font></font></p><p><font dir="auto" ><font dir="auto" >As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li><li><font dir="auto" ><font dir="auto" >To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of French: Level C1 or native language (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >My English proficiency: Minimum level B2 (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<p><br></p><p><b>What's in it for YOU!</b></p><ul><li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one</li><li>Continuous development through our internal learning platforms and external training</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists</li><li>2-3 weeks training course that will introduce you to the specifics of the job</li><li>Modern and comfortable office and relaxing spaces to take a break</li><li>Flexible work schedule</li><li>Free taxi rides for shifts ending between 7:30PM and 11PM</li><li>Corporate benefits and discounts</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed:</p><ul><li>C1 or native written and spoken proficiency in English</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening</li><li>Ability to quickly absorb information, adapt and respond to change</li><li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br>The Membership Coordinator is responsible for managing all aspects of the spa and fitness membership program, ensuring a seamless and elevated experience for members and guests. This role focuses on membership sales, handling inquiries, managing member accounts, organizing exclusive events, and promoting wellness offerings. You will play a key role in fostering strong relationships with members, coordinating with internal teams, and upholding the highest standards of luxury service.</p><br><br><p><b>What you will do</b></p><br><br><b><i>Membership Management </i></b>• Serve as the primary point of contact for all membership-related inquiries and communications.• Conduct personalized tours of the spa and fitness facilities to promotememberships.• Manage member accounts, including onboarding, renewals, billing,and updates.• Maintain accurate membership records and share updates with themanagement team.• Actively promote memberships, packages, and wellness services toprospective clients.<b><i>Member Engagement </i></b>• Organize and oversee member-exclusive events, promotions, andwellness programs.• Regularly communicate with members through newsletters, emails, andpersonal interactions.• Address and resolve member concerns with professionalism andefficiency.• Foster a welcoming and inclusive environment, ensuring all members feel valued.<i>Operational Excellence </i>• Oversee membership billing, tracking revenue, and resolving anyaccount issues.• Ensure the spa and fitness areas are meticulously maintained, clean,and operational.• Collaborate with other departments to deliver a seamless memberexperience across all touchpoints.• Generate and manage reports related to memberships, includingrevenue tracking and member engagement data.<b><i>Team Collaboration </i></b>• Support the Spa Coordinator team in managing reservations, scheduling, and guest inquiries.• Assist in training front desk staff on membership procedures and service standards.• Participate in team meetings to share updates, provide insights, andalign on goals.<p><b>What you Bring</b></p><br><br>• A minimum of 1-2 years of customer service experience in a luxury hotel, spa, or wellness environment; sales experience preferred.• Strong interpersonal and communication skills to build and maintainlasting member relationships.• Proficiency in membership management software• Exceptional organizational skills and attention to detail, with the abilityto multitask effectively.• A proactive, self-motivated approach and a genuine passion forwellness and luxury guest service.• Fluency in English; additional languages are an asset.• Flexibility to work weekends, holidays, and varied shifts as required.<b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<p><b>Schedule &amp; Hours:</b></p><br><br><p>full time and flexibility with shifts is required</p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our clients as their own fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us.</font></font></p> <p><font dir="auto" ><font dir="auto" >We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p> <p> <br> </p> <strong><font dir="auto" ><font dir="auto" >What we offer you:&nbsp;&nbsp;</font></font></strong><br> <ul> <li><font dir="auto" ><font dir="auto" >International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</font></font></li> <li><font dir="auto" ><font dir="auto" >Continuous development: Access to our internal learning platforms and external training.</font></font></li> <li><font dir="auto" ><font dir="auto" >Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</font></font></li> <li><font dir="auto" ><font dir="auto" >Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</font></font></li> <li><font dir="auto" ><font dir="auto" >Comfort and well-being: Modern offices with relaxation areas for your breaks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts.</font></font><br> <br> </li> </ul> <strong><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor</font></font></strong> <br> <ul> <li><font dir="auto" ><font dir="auto" >As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></li> <li><font dir="auto" ><font dir="auto" >Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li> <li><font dir="auto" ><font dir="auto" >To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working on a rotating schedule</font></font></li> </ul> <p> <br> </p> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <p> </p> <ul> <li><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of French: Level C1 or native language (written and oral).</font></font></li> <li><font dir="auto" ><font dir="auto" >My English proficiency: Minimum level B2 (written and oral).</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li> <li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font><br> <br> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Life at Transcom</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we are caring and we support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p> <p> <br> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're CX fanatics, as passionate about our clients as their fans are. It's why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us! What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; 2-3 weeks training course that will introduce you to the specifics of the job; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule; Free taxi rides for shifts ending between 7:30PM and 11PM; Corporate benefits and discounts. Join Transcom as a Customer Service Representative! Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will: Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets; Provide an excellent customer experience by responding to customer queries in the timely and accurate way, via phone support; Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues; Rotating shifts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be successful in this role, the following is needed: C1 or native written and spoken proficiency in English; Strong verbal and written communication and interpersonal skills, such as empathy and listening; Ability to quickly absorb information, adapt and respond to change; Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</p><p>What Life at Transcom is like! At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here we care and root for each other. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together.</p><p></p></section>

<div>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</div> <div> <br> </div> <div> <strong>What's in it for YOU!</strong> </div> <div> <ul> <li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li> <li>Continuous development through our internal learning platforms and external training;</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li> <li>2-3 weeks training course that will introduce you to the specifics of the job;</li> <li>Modern and comfortable office and relaxing spaces to take a break;</li> <li>Flexible work schedule;</li> <li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li> <li>Corporate benefits and discounts.<br> <br> </li> </ul> </div> <div> <strong>Join Transcom as a Customer Service Representative!</strong> </div> <div>Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div> <div> <ul> <li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li> <li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way, via tickets;</li> <li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li> <li>Rotating shifts.<br> <br> </li> </ul> </div> <div> <strong>To be successful in this role, the following is needed:</strong> </div> <div> <ul> <li>C1 or native written and spoken proficiency in English;</li> <li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li> <li>Ability to quickly absorb information, adapt and respond to change;</li> <li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.<br> </li> </ul> </div> <div> <strong>What Life at Transcom is like!<br> <br> </strong> </div> <div>At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here we care and root for each other. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together.</div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer: An international and inclusive environment: A setting where you will feel supported, encouraged, and welcome from day one. Continuous development: Access to our internal learning platforms and external training programs. Endless growth opportunities: 90% of our managers started their careers as customer advisors. Paid training: A 2-3 week training program to introduce you to the specifics of the role. Comfort and well-being: Modern offices with relaxation areas for your breaks. Flexibility and benefits: Flexible working hours, free taxi service for shifts ending between 7:30 pm and 11:00 pm, as well as various company benefits and discounts.</font></font></p><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a real impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.</font></font></p><p><font dir="auto" ><font dir="auto" >Life at Transcom. At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we care and support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile:</font></font></h2><p><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Proficiency in French: Level C1 or native language (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >English proficiency: Minimum level B2 (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D equivalent.</li><li>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: Driver s License</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Profil Francophone &amp; Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile&nbsp;<p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role&nbsp;<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>