Technical Analysts Jobs in Tunisia 2026 |Tanqeeb

0 to 0 years Bayt

Team Leader Operations Quality

On-site - Tunisia 6 May 2026

Manufacturing & Production

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world. Job Description- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163 Qualifications and Experience<ul><li>Level of Education: Universitydegree</li><li>Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li>Experience: 5 years of experience in relevant field are necessary.</li><li>Language: French, English</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Autonomy / Customer relationship skills / Priority management</li></ul> </div>

0 to 0 years Bayt

Clerk Storekeeper

On-site - Tunisia 6 May 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world Job Description- Performs the activities within the Raw Material,Pagoda and Finished Goods warehouse depending on the defined area of responsibility as for unloading, booking, scanning, storing, picking, labelling, sequencing, loading, etc. - Inspects incoming goods in terms of quality and quantity and packaging damages - Books goods receipts and goods issues in the ERP system - Forwards goods shipments to employees or departments - Stores the goods according to the released standards and storage conditions - Picks goods for the internal production area or for goods delivery to the customer delivery to the production area or to the customer - Performs shipment and picking list preparation and closure in the ERP system - Prepares the shipping documents for the goods deliveries to the customer or the picking list for the internal plant transports - Respects the customer-specific packaging regulations - Declares the shipment for finished goods to the forwarder - Prepares the delivery notes for the goods deliveries to the customer and internal plant traffic - Manages and ensures the operational readiness of the technical equipment used in the material handling - Ensures the accuracy of stocks and stock transfers - Performs cycle count and stocktake according to the plan - Ensures the proper storage conditions - Reports procurement requirements for packaging materials and is responsible for processing incoming and outgoing packaging - Ensures the customer packaging cleanliness - Supports the non-returnable packaging collection and disposal Qualifications and ExperienceLevel of education: Min BAC  Work experience: 1 year  IT : Microsoft Office Language :  French Basic Skills: Communication, Social & intercultural sensitivity, Change management, Target & result orientation, Motivation & resilience, Self-organization, Conflict management, Teamwork </div>

0 to 0 years Naukri Gulf

Account Manager Digital Virgo

On-site - Tunisia - Tunis 24 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Main Responsibilities: Partner Management and Coordination: Ensure smooth and regular communication with various stakeholders: telecom operators, sales teams, technical teams, aggregators, and external partners. Be the primary point of contact for telecom operators in the Tunisian market, with the support of the sales and operations teams. Performance Management: Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives. Business Development: Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners. Reporting and Analysis: Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</div></section><section>Desired Candidate ProfileEducation and Experience: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management, or a related field. Minimum 6 years of experience in the telecommunications, digital services, mobile payment, or value-added services (VAS) sectors. Experience in account management, leading digital operations, or working with telecommunications operators is highly desirable.Technical and analytical skills: Excellent analytical, synthesis, and problem-solving abilities. Strong aptitude for identifying growth opportunities and proposing solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.Personal Qualities: Dynamic, autonomous, and results-oriented. Excellent organizational and prioritization skills. Initiative and ability to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.Language skills: Excellent command of French and Arabic, both written and spoken. Good level of professional English, enabling communication with international teams and the production of reports in English.Sector knowledge: Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions, and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.Conditions: Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by the business.</section>

0 to 0 years Naukri Gulf

Account Manager

On-site - Tunisia - Tunis 22 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Main missionsPartner management and coordinationEnsure smooth and regular communication with the various stakeholders: telecom operators, sales teams, technical teams, aggregators and external partners. Be the main point of contact for telecom operators in the Tunisian market, with the support of the sales and operational teams.Performance managementMonitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives.Development of activitiesParticipate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners.Reporting and analysisEnsure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</div></section><section>Desired Candidate Profile<h2>Desired profile</h2>Education and experienceBachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management or a similar field.Minimum 3-5 years of experience in the telecommunications, digital services, mobile payment or value-added services (VAS) sector. Experience in account management, managing digital operations or working with telecom operators is highly valued.Technical and analytical skillsExcellent analytical, synthesis, and problem-solving skills. Strong ability to identify growth opportunities and propose solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.Personal qualitiesDynamic, self-motivated, and results-oriented individual. Excellent organizational and prioritization skills. Proactive and able to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.Language skillsExcellent command of French and Arabic, both written and spoken. Good level of professional English allowing communication with international teams and the production of reports in English.Sector knowledgeGood knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.TermsAvailability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by business needs.</section>

0 to 0 years Naukri Gulf

Consultant Type B - Migration Health Nurse International Organization for Migration

On-site - Tunisia - Tunis 15 June 2026

Healthcare & Medical

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <div> Organizational Department / Unit to which the Consultant is contributing </div> <div> </div> The program specifically aims to improve the sustainability of the public health system's response to health challenges and migration in Tunisia, with an emphasis on the area of Zarzis. Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the successful incumbent will be responsible for the following tasks Required Qualifications and Experience Education <ul> <li> University or technical degree in nursing </li> <li> Minimum two years of relevant work experience </li> <li> Experience in the public health sector in Tunisia; knowledge of project development, implementation and monitoring is an advantage; </li> </ul> Experience <ul> <li> Proven experience in community outreach and dialogue in addition to practical monitoring and evaluation experience </li> <li> Fully proficient in Microsoft Office, Word, Excel, Internet, PowerPoint and Email. </li> <li> Experience working in Emergency situations, with emergency cases. </li> </ul> Skills <ul> <li> In depth knowledge of the humanitarian context of medical assistance in relevance to different migrants populations . </li> </ul> Languages Fluency in French and Arabic is required. Working knowledge of English is desirable . Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: <ul> <li> Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> Courage: Demonstrates willingness to take a stand on issues of importance.</li> <li> Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> Core Competencies behavioural indicators <ul> <li> Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li> Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li> <li> Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li> <li> Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li> </ul> <div><ul> </ul> </div></div></section>

0 to 0 years Naukri Gulf

Events Manager

On-site - Tunisia - Tunis 12 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">To advance Teach For All s 25-year vision , we are seeking an Events Manager to manage the planning and execution of our in-person and hybrid learning experiences, enabling our network to connect, learn, and collectively champion more equitable systems for children worldwide. Working alongside the Global Events team, this role will take ownership of event communications, logistical coordination, website development, and the overall attendee experience.OutcomesEnd-to-End Event Delivery: Plan, coordinate, and execute high-quality learning events from conception to completion, ensuring seamless logistics, strict timeline management, alignment with network priorities.Budget Management & Cost Efficiency: Track event budgets, ensuring cost-effective delivery, strong financial oversight, and adherence to approved spending.Operational Excellence & Risk Management: Maintain rigorous standards of execution, including vendor management, budget tracking, technical production, and proactive contingency planning to eliminate real-time failures.Inclusive Experience Design: Source and manage accessible event technologies and structural frameworks that enable seamless, high-engagement participation for a diverse, global audience.Data-Driven Optimization: Establish robust participant feedback loops and analyze post-event metrics to measurably improve event quality, operational efficiency, and future stakeholder impact.Knowledge & Engagement Continuity: Build the infrastructure needed to document event outputs and maintain post-event momentum, turning temporary gatherings into ongoing network learning and collaboration.</div></section><section>Desired Candidate Profile<ul><li>Minimum 3 years experience leading complex project management, large-scale logistics, and global event management</li><li>Strong working knowledge of event-planning technology, web-based services, and deep expertise with enterprise Zoom functionality (e.g., live interpretation, streaming setups)</li><li>Exceptional written and verbal communication skills with professional-level of the English language</li><li>Demonstrated ability to exercise sound judgment while juggling competing priorities and tight deadlines across multiple parallel projects</li><li>A strong, visible commitment to Teach For All's mission, showcasing a mindset of endless possibility and a belief in the power of being locally rooted and globally informed</li><li>Ability and willingness to travel internationally to support on-site execution of major network gatherings</li></ul>Additional desirable skills/experiences (not required)<ul><li>Prior familiarity or direct experience working within the Teach For All network or a similar global federated network structure</li><li>Working proficiency or fluency in a second major international language (e.g., Spanish, French, Arabic)</li><li>Advanced certification in Digital Event Strategies or Agile Project Management (e.g., DES, Certified ScrumMaster)</li><li>Experience with design and proficiency using design tools (e.g., Canva)</li><li>Experience working in a global and/or virtual environment</li></ul></section>

0 to 0 years Bayt

Credit Maintenance Analyst

On-site - Tunisia 23 June 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: <ul><li>Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities</li><li>Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects</li><li>Maintain an executive document to track all request, changes, and action plans performed on credit reports</li><li>Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings</li><li>Prepare portfolio and related credit information for internal and external auditors</li><li>Make evaluative judgements based on the analysis of factual information</li><li>Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>Qualifications: <ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul>Education: <ul><li>Bachelor’s degree/University degree or equivalent experience</li></ul>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Services------------------------------------------------------ Job Family:Credit Maintenance------------------------------------------------------ Time Type:Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. </div>

0 to 0 years Naukri Gulf

Transport Specialist

On-site - Tunisia - Tunis 15 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description Transport Specialist Location: Sousse VEO Worldwide Services is a B2B service provider that has been developing its business in Eastern Europe for 19 years. We have a vast knowledge base, built up during these 19 years of VEO's presence in Central and Eastern Europe. It's there to be used. All you need is the will to make it happen. We can't help you with that will, but for the rest, yes, we can! Are you a rigorous and communicative person, attentive to detail? Do you enjoy working with numbers? We encourage you to apply. We are currently looking for a Transport Specialist. Your main tasks will be: Contacting freight suppliers in Europe by phone and email to ensure the continuous supply of logistics platforms and to obtain the necessary logistical information for organizing transport; Setting delivery dates and times at destination platforms by phone and email; Inform the Purchasing and Marketing department (on behalf of the client) of blocked orders; Communicate transport quotes at the request of the marketing department (on behalf of the client); Organize the transport of goods from suppliers in Europe to logistics platforms and track orders until receipt of goods; Contact current and new carriers to identify the best transport solution in terms of delivery times and transport costs; Contact new carriers specializing in groupage/full truckload/refrigerated transport and specific routes; Communicate the necessary information to the manager to validate transport invoices, pallets, and resolve disputes with carriers; Ensure the transfer of tasks and knowledge for the drafting of work procedures within the department; Collect and synthesize preliminary data for the preparation of specific reports; Participate in the process of improving processes and workflows within the department with the aim of streamlining ongoing activities; Be responsible for compliance with legal rules relating to the secrecy and confidentiality of data and information.</div></section><section>Desired Candidate Profile<h2>Job requirements</h2>Requirements: Academic level: Higher education. Foreign languages: French - level B2; English - level B2; Knowledge of other languages such as German/Spanish/Italian - level C1 is an asset. Technical skills: Microsoft Office (Excel, Word, PowerPoint), Outlook Mail. Programs used: SAP, TMS. Experience: At least 2-3 years of experience in logistics, transportation, and customer service. Key skills: Excellent communication, diplomacy, and negotiation skills. Strong organizational skills, ability to prioritize, and respect for deadlines. Results-oriented, persevering, and responsible. Analytical and synthesis skills, and strong attention to detail. Ability to solve problems and propose innovative solutions. Adaptability, stress management, and emotional control. Effective collaboration with clients, suppliers, and partners. Commitment to continuous process and performance improvement. Skills in recruitment, coaching, and talent development.</section>

0 to 0 years Naukri Gulf

Head of Industrialization Department

On-site - Tunisia - Tunis 6 May 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Define, coordinate and implement professional methodologies within your scope, in accordance with management guidelines, through training and support for your team in their implementation. To guide and support teams in technical choices in support of Project Managers. Ensure the implementation of development logics validated with Project Pilots and the quality/maturity of designs produced by the team (approval of documents). To ensure the accuracy of schedules and quotes in one's field. To ensure the achievement of the QCDRS (Quality, Cost, Time, Risk, Safety) objectives carried out by its teams. To propose Make or Buy recommendations within its scope. responsible for the projected load/capacity/competence adjustment of its p le: <ul> <li>Define, manage and share workload plans (book and forecast) with project teams in order to anticipate needs.</li> <li>Allocate the resources of one's department to the different projects.</li> <li>"Set up and manage fixed-price intellectual services for activities, either to buy or to adjust the required capacity."</li> </ul> Capitalize and develop professional expertise in order to increase the excellence of the department and anticipate the needs for materials and skills, in a logic of continuous improvement. Assume hierarchical responsibility for your team by applying the company's leadership model: <ul> <li>To provide coaching and support to his teams.</li> <li>Managing the skills and careers of its employees.</li> <li>Organize and lead professional meetings and internal communication at an appropriate frequency.</li> <li>Conduct development interviews and support the skills development of teams in line with matrix assessments.</li> <li>"To develop and manage training plans, in accordance with skills development needs and management guidelines."</li> </ul> Manage the administrative aspects of your department (validation of leave, authorizations for relocation). Manage recruitment and mobility in collaboration with Human Resources and your hierarchy. Contributing to innovation in the profession in collaboration with other disciplines. Define and share with the teams the vision of the evolution of the profession. Maintaining the profession at the highest level of state of the art (capitalization, knowledge management, training, methods and tools) in conjunction with the business managers of other entities. Identify the investment needs necessary for the evolution of the profession. Ensure the maintenance and proper functioning of the resources made available to the teams. Improve team efficiency by implementing continuous improvement processes and encouraging participatory innovation. Identify the critical/strategic resources and skills necessary for the activity.</div></section><section>Desired Candidate ProfileJob Requirements Autonomy and initiative Ability to convince Analytical, synthesis and structuring skills Communication Conflict management Budget Management and Control Mastery of problem-solving methods (8D, QRAP, QRQC...) Management / Leadership, supervision and team management</section>

0 to 0 years Bayt

Back-office

Remote - Tunisia 1 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Back-Office Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Manage Coverage Engine workflow end-to-end, completing sourcing, matching, and QA while ensuring checklist compliance; Verify and curate source data, ensuring accuracy of details; Maintain high-quality assets (links, images, and official references); Conduct quality assurance on all outputs, ensuring visual accuracy, realism, and adherence to presentation guidelines; Handle sensitive customer data with care and security; Identify and escalate technical issues via appropriate channels; ensure timely resolution; Support additional operational tasks within scope as needed; What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written); Strong attention to detail and visual judgment for accurate matching and quality assurance; Ability to consistently follow strict processes, checklists, and guidelines; Good understanding of food and dishes, with resourcefulness for quick online research and verification; Ability to work independently while following established procedures and service expectations; Proficiency in web-based tools and Google Sheets (filters, basic formulas, pivot tables); Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Backup power supply to ensure uninterrupted work. Benefits: Fixed Schedule: Monday–Friday, 9 AM–6 PM, UTC Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Account Specialist

On-site - Tunisia 28 July 2026

Healthcare & Medical

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery. Responsibilities <ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul> Qualifications <ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy & Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul> Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:  <ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.  </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. </li><li>This job is eligible to participate in our short-term incentive programs. </li></ul>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law.  AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.  US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html </div>

0 to 0 years Naukri Gulf

Sales Manager

On-site - Tunisia - Tunis 15 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</div></section><section>Desired Candidate ProfileUniversity degree in a technical field Minimum 3 years of sales experience in the automotive industry English proficiency level: C1 Good command of MS Excel, PowerPoint, and CRM tools</section>

0 to 0 years Naukri Gulf

Data Operations Specialist

On-site - Tunisia - Tunis 26 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Primary responsibilities<ul><li>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</li><li>You monitor data flows of customers and prospects and identify, analyze and resolve issues</li><li>You are continuously working on further improving our data collection monitoring, data quality, and integrity</li><li>You perform audits of data quality</li><li>You know our data, database and data structure</li><li>You demonstrate detailed understanding of downstream data workflows and interdependencies</li><li>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</li><li>You help the privacy team to maintain GDPR compliance</li><li>You follow identified issues with technical teams</li><li>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</li><li>You document and maintain Data Operations Specialist procedures and guidelines</li></ul>Growth & Career OpportunitiesAt Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</div></section><section>Desired Candidate Profile<ul><li>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</li><li>Excellent analytical and problem-solving skills</li><li>Fluent level in English is required</li><li>Attention to detail and a strong commitment to data accuracy and quality</li><li>Cross functional support (ad hoc) with Marketing and Telesales agents</li><li>Strong understanding of database and business needs</li><li>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities</li><li>Good proficiency in writing & speaking the English language</li><li>Motivated and energetic at completing tasks and learning new tasks</li><li>Ability to meet deadlines.</li><li>Knowledge of the reporting systems Looker is a plus</li><li>Direct mail or Marketing experience is a plus</li><li>Familiarity with cloud computing platforms like AWS (optional)</li></ul></section>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 25 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience in hospitality. Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Naukri Gulf

Azure AI Foundry / AI Agents Developer

On-site - Tunisia - Tunis 12 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description: As part of the industrialization and deployment of AI agents within the company, the AI CoE is strengthening its team with an expert AI/developer profile, capable of designing, developing, testing, and maintaining AI agents based on Azure AI Foundry, integrated with business tools (Teams, SharePoint, internal APIs, IS). The position is part of a highly operational approach, at the intersection of architecture, AI development, and industrialization, with a strong emphasis on quality, security, performance, and compliance (GDPR/AI Act).Main missions<ol><li>Development and integration of AI agents</li><ul><li>Design and develop AI agents via Azure AI Foundry (prompt flows, orchestrated agents, tool calling)</li><li>Implementing RAG (Retrieval-Augmented Generation) pipelines: Data vectorization, indexing (Azure AI Search, vector stores), connection to data sources (SharePoint, files, APIs, databases)</li><li>D. Develop multi-agent logics and advanced agentic scenarios</li><li>Integrate agents into target channels (Microsoft Teams, Web apps, APIs)</li><li>Contributing to the CoE AI CIR</li></ul><li>Architecture et industrialisation</li><ul><li>Designing robust and scalable AI architectures on Azure</li><li>Implement good practices in security, governance and performance</li><li>Participate in the industrialization of agents (CI/CD, environments, monitoring, logs)</li><li>Optimize the cost, latency, and quality of LLM responses</li></ul><li>Prompt engineering & orchestration</li><ul><li>Designing prompt advances and structures</li><li>Implementing LangChain chains / equivalents: RAG chains, Prompt routing, Conversational memory, Tool usage / function calling</li><li>Test and evaluate the quality of the responses (functional tests, business criteria)</li></ul><li>Quality, conformity and documentation</li><ul><li>Contribute to the documentation of AI agents (Light / Full depending on criticality)</li><li>Working in conjunction with the AI CoE, security, legal and DPO departments</li><li>Apply the principles of responsible AI, human supervision and traceability</li><li>Participate in technical reviews and audits (internal or external)</li></ul><li>Collaboration et support</li><ul><li>Working closely with: Architects, Data Engineers, Business Teams, AI Champions</li><li>Technical support for existing agents</li></ul></ol>Technical environment<ul><li>Cloud & IA</li><ul><li>Azure AI Foundry</li><li>Azure OpenAI / Azure AI Services</li><li>Azure AI Search (vector)</li><li>Azure Functions / App Services / Containers</li></ul><li>LLM & Agent</li><ul><li>LangChain (ou frameworks quivalents)</li><li>Architectures RAG</li><li>Prompt engineering avanc</li><li>Multi-agent systems</li></ul><li>Dev & Data</li><ul><li>Python (priority)</li><li>APIs REST</li><li>Git / CI-CD</li></ul><li>Data Engineering concepts appreciated</li><li>Security & Governance (appreciated)</li><li>Understanding GDPR, AI Act</li><li>Gestion des acc s, secrets, donn es sensibles</li><li>Logging, monitoring, tra abilit</li><li>CIR</li></ul></div></section><section>Desired Candidate Profile<ul><li>Experience 3-7 years of development experience (ideally Python)</li><li>Practical experience in generative AI and AI agents</li><li>Practical experience with RAG architectures</li><li>Practical (not theoretical) knowledge of Azure environments</li><li>Comp tences techniques cl s</li><ul><li>Azure AI Foundry</li><li>AI agent development</li><li>LangChain / orchestration LLM</li><li>RAG (vectorisation, retrieval, context injection)</li><li>IT/API Integration</li><li>Good level of Python</li></ul><li>Soft skills</li><ul><li>Analytical and problem-solving skills</li><li>Autonomy and rigor</li><li>Ability to work in a cross-functional environment</li><li>Sense of quality, safety and responsibility</li><li>Pedagogy and team spirit</li><li>Professional English</li></ul><li>Additional advantages</li><ul><li>Exp rience sur Microsoft Teams / Copilot / SharePoint</li><li>Experience in a CoE environment or cross-functional platform</li><li>Sensitivity to the ethical and regulatory issues of AI</li><li>Ability to quickly move from proof of concept to industrialization</li></ul><li>Expected result on the position</li><ul><li>Robust, documented and secure AI agents</li><li>High-performing and maintainable RAG pipelines</li><li>An acceleration of the industrialization of AI in business</li><li>Technical support to the CoE IA and third-party teams</li></ul></ul></section>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 4 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via emails and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); 6–12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM UTC; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Communications Agent

On-site - Tunisia 23 May 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the role The PBX Operator is responsible for managing all incoming and outgoing calls within the hotel in a professional, courteous, and efficient manner. The role ensures seamless communication between guests, departments, and external callers while maintaining the highest standards of service and confidentiality. What you will do <ul><li>Answer all incoming calls promptly and professionally according to hotel standards.</li><li>Route calls accurately to the appropriate departments or guest rooms.</li><li>Handle guest requests, wake-up calls, messages, and emergency calls efficiently.</li><li>Maintain accurate records of wake-up calls and message handling.</li><li>Provide guests with hotel information, services, and directions when required.</li><li>Coordinate communication during emergencies following hotel procedures.</li><li>Monitor and operate communication systems and related equipment.</li><li>Ensure all calls are handled with confidentiality and professionalism.</li><li>Report any technical issues related to telephone systems to the concerned department.</li><li>Support Front Office operations when needed.</li></ul>What you bring <ul><li>Previous experience in Front Office or PBX operations is preferred.</li><li>Excellent communication and telephone etiquette skills.</li><li>Good command of English; additional languages are an advantage.</li><li>Ability to work under pressure and multitask.</li><li>Strong customer service orientation.</li><li>Basic computer knowledge and familiarity with hotel systems.</li><li>Professional communication skills</li><li>Attention to detail</li><li>Problem-solving abilities</li><li>Teamwork and cooperation</li><li>Time management</li><li>Guest service excellence</li><li>Excellent English and French skills </li></ul>What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: •  full time </div>

0 to 0 years Bayt

Shift Leader Operations Quality

On-site - Tunisia 17 May 2026

Manufacturing & Production

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world. Job DescriptionLeads Operations Quality org unit - Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities Qualifications and Experience<ul><li>Level of Education: Universitydegree</li><li>Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li>Experience: 3 years of experience in relevant field are necessary.</li><li>Language: French, English</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Autonomy / Customer relationship skills / Priority management</li></ul> BenefitsPeople of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.  LEONI Wiring Systems Tunisia SARL </div>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 25 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . ; </div>

0 to 0 years Bayt

Customer Support Agent

Remote - Tunisia 23 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . ; </div>

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