Microsoft Dynamics Jobs - Tunis Tunisia
141 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope The program specifically aims to improve the sustainability of the public health system's response to health challenges and migration in Tunisia, with an emphasis on the areas of Zarzis. Organizational Department / Unit to which the Consultant is contributing The program specifically aims to improve the sustainability of the public health system's response to health challenges and migration in Tunisia, with an emphasis on the areas of Zarzis. Under the direct supervision of the Head of Sub-Office (Zarzis) and the Migration Health Officer, the successful candidate will perform the following tasks in part time. Required Qualifications and Experience Education University Degree in Medicine from an accredited institution with minimum Three years of continuous clinical work experience General medicine/Emergency medicine specialties is an advantage. Experience Proven experience in community outreach and dialogue in addition to practical monitoring and evaluation experience Fully proficient in Microsoft Office, Word, Excel, Internet, PowerPoint and Email. Experience working in Emergency situations, with emergency cases. Skills In depth knowledge of the humanitarian context of medical assistance in relevance to different migrants populations. Languages Fluency in French and Arabic is required. Working knowledge of English is desirable. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies Tasks to be performed under this contract 1 . Provide Part time medical assistance for migrant s beneficiaries accessing IOM medical services. 2.Coordinate medical referrals with relevant hospitals and medical facilities and closely follow up on the progress of the treatment/their medical condition of all cases. 3.Provide support for medical services for migrants in governmental health/medical facilities whenever requested. 4.Identify and advocate on special health needs for individuals/groups and liaise with relevant health actors/partners to facilitate the service provisions. 5.Contribute to strengthening and monitoring mechanisms for ensuring quality health services and identification of beneficiaries potential protection concerns for all vulnerable categories (children, pregnant and lactating women, beneficiaries with disabilities and elderly patients. 6.Undertake health needs assessments of the migrant population with attention to health determinants to assure provisions to meet those needs; maintain an on-going monitoring system to assure adequacy of such service provisions, including emergency response.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University Degree in Medicine from an accredited institution with minimum Three years of continuous clinical work experience General medicine/Emergency medicine specialties is an advantage. Proven experience in community outreach and dialogue in addition to practical monitoring and evaluation experience Fully proficient in Microsoft Office, Word, Excel, Internet, PowerPoint and Email. Experience working in Emergency situations, with emergency cases. In depth knowledge of the humanitarian context of medical assistance in relevance to different migrants populations. Fluency in French and Arabic is required. Working knowledge of English is desirable.</p><p></p></section>
<p>Job description Are you ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in destocking, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At Veo, we are determined to find innovative solutions to help companies make the most of their unsold stock, such as old collections, short-dated products, and cancelled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries, and we are delighted to announce the opening of a new office in India in 2024! Join us and be part of a team committed to values such as commitment, transparency, solidarity, continuous improvement, and competence. These values are not just words; they guide everything we do. Let's make a difference together! We wish to strengthen our Sousse team and recruit a "Translator". Main responsibilities: Manages the translation portfolio in accordance with the quantitative and qualitative objectives set by the team leader; Translates labels and user manuals into French for all types of products sold in NOZ stores; Identifies source language files/images and ensures that mandatory label elements are present; Verifies the compliance of source documents for translations according to the labeling rules defined by the client; Checks the translation archive for the reuse of translated labels; Guarantees that legal rules related to product label translation are applied; Reports daily on translations; Reviews and corrects translations before delivery in the final format, ensuring quality that meets client requests; Requests necessary information from the client in case of incomplete data (missing mandatory labeling components, unclear images, etc.); Guarantees that urgent translations are completed within 24 hours; Prioritizes urgent activities and respects deadlines; Participates in process improvement within the translation department, thus contributing to streamlining current activities. Work location: Sousse</p><p><strong>Desired Candidate Profile</strong></p><p>Job requirements Education level: higher education. Foreign languages: French - C1 level; English (or) German (or) Italian (or) Spanish - minimum B2 level. Technical skills: Microsoft Office (Excel, Word, Power Point), Outlook Mail. Programs used: Selligent, SAP. Knowledge of technical translations. Experience: Minimum 6 months in the field of translation. Key skills: Planning and organization / Respect for deadlines; Time management / Ability to prioritize activities.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Research and Development (R&D) Manager is responsible for overseeing the development of innovative products, services, or solutions that align with the company s goals and market needs. This role involves leading a team of R&D professionals, setting research priorities, managing project timelines, and ensuring the successful execution of R&D initiatives from concept to commercialization.</p><p>Responsible for overseeing and implementing quality control processes to ensure that products meet specified quality standards. This role involves managing the QC team, establishing quality control procedures, and coordinating with production and engineering teams to maintain consistent quality. The QC Manager ensures that products are safe, reliable, and compliant with regulatory requirements, contributing to customer satisfaction and the company s reputation for quality.</p><p>Develop, implement, and maintain quality control policies and procedures to ensure compliance with industry standards and regulatory requirements. Establish quality objectives, targets, and key performance indicators (KPIs) to monitor the effectiveness of the QC program. Create and update quality documentation, including standard operating procedures (SOPs), inspection guidelines, and quality manuals.</p><p>Lead, train, and mentor a team of quality control inspectors, technicians, and analysts, promoting best practices in quality control. Set performance goals, conduct regular performance reviews, and provide coaching and development opportunities for team members.</p><p>Develop and implement R&D strategies and project plans that align with the company s strategic objectives and market demands. Manage the R&D project lifecycle, from initial concept and feasibility analysis through development, testing, and final product launch. Set project goals, timelines, and budgets, ensuring timely and cost-effective execution of all R&D projects.</p><p>Lead, mentor, and motivate the R&D team, promoting a culture of innovation, collaboration, and continuous improvement. Conduct regular performance reviews, identify development needs, and provide training or career growth opportunities for team members.</p><p>Foster cross-functional collaboration with other departments, such as marketing, engineering, and production, to ensure successful product development and alignment with company goals. Stay updated on industry trends, technological advancements, and competitor activities to inform research priorities and product innovation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A degree in Manufacturing, Engineering, or a related field is preferred. Minimum of 5 years in the Construction industry. Strong understanding of construction safety protocols and commitment to maintaining a safe work environment. Good communication skills and teamwork abilities. Excellent in Microsoft Office.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Facilities Supervisor, where you will oversee both hard and soft facility services to ensure our physical environment is safe, efficient, and running smoothly. Ready to make an impact? Apply now and let s start something brilliant!<br></div> <div> <br> </div> <div> <strong>Join Transcom as a Facilities Supervisor!<br></strong> </div> <div>Be on the front line of operational excellence for our team and deliver impactful work on a company level. In this role, you will:<br> <ul> <li>Supervise daily maintenance and technical operations across hard services (including HVAC, electrical, plumbing, and fire systems) in close coordination with internal technicians and external vendors;<br></li> <li>Drive safety and compliance by ensuring strict adherence to HSE standards, leading emergency response plans, and managing evacuation drills and safety training certifications;<br></li> <li>Oversee site soft services and workplace experience, monitoring daily cleaning operations, security protocols, pest control, and waste management to ensure top-tier office appearance;<br></li> <li>Manage vendor relationships and service agreements, tracking SLA compliance and quality for specialised maintenance, transport/shuttle services, and facility contractors;<br></li> <li>Maintain administrative and inventory excellence, tracking soft service assets, handling stock thresholds, and delivering clear status reports to the Site and Facility Managers.<br><br> <br> </li> </ul> </div> <div> <strong>What's in it for YOU!<br></strong> </div> <div> <ul> <li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;<br></li> <li>Continuous development through our internal learning platforms and external training;<br></li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;<br></li> <li>Modern and comfortable office and relaxing spaces to take a break;<br></li> <li>Flexible work schedule and life-work balance.<br><br> <br> </li> </ul> </div> <div> <strong>To be successful in this role, the following is needed:<br></strong> </div> <div> <ul> <li>Proficiency in English at a B2 level (CEFR);<br></li> <li>Proficiency in your Mother Tongue at a C2 level;<br></li> <li>Minimum studies: Technical diploma or university degree in Electrical, Mechanical, Industrial Maintenance, Hospitality, or a related field;<br></li> <li>Specific training and experience: 2 3 years of experience in facilities maintenance, hard services, or supervising technical teams;<br></li> <li>Previous experience: Minimum of one year of experience in a similar facilities role (experience within the BPO sector is an asset);<br></li> <li>IT skills: Intermediate proficiency in Microsoft Office package (Word, Excel, PowerPoint), Google Apps, and professional email communication;<br></li> <li>Core competencies: Strong planning and organization, communication, focus on quality, adaptability, and analytical problem-solving;<br></li> <li>Positive attitude towards interpersonal dealings, service vocation, and the ability to remain motivated under pressure.<br><br></li></ul></div> <div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">VEO Worldwide Services is a B2B service provider that has been developing its business in Eastern Europe for 19 years.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We have a vast knowledge base, built up over VEO's 19 years of presence in Central and Eastern Europe. It's there to be used. All you need is the will to make it happen. We can't help you with that will, but for everything else, yes, we can!</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Are you a meticulous and communicative person, attentive to detail? Do you enjoy working with numbers? We encourage you to apply.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are currently looking for a specialist transport company.</font></font></strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main responsibilities will be:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact freight suppliers in Europe by phone and email to ensure the continuous provision of logistics platforms and to obtain the logistics information necessary for the organization of transport;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Set delivery dates and times to destination platforms by phone and email;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Inform the Purchasing and Marketing department (on behalf of the client) of blocked orders;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Communicate transport quotes at the request of the marketing department (on behalf of the client);</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Organize the transport of goods from suppliers in Europe to logistics platforms and track orders until the goods are received;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact current and new carriers to identify the best transport solution in terms of delivery times and transport costs;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact new carriers specializing in group transport / full truckload / refrigerated transport and specific routes;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Communicate the necessary information to the manager in order to validate transport invoices, pallets and to resolve disputes with carriers;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the transfer of tasks and knowledge for the drafting of work procedures within the department;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collect and synthesize preliminary data for the preparation of specific reports;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in the process of improving processes and flows within the department with the aim of streamlining ongoing activities;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To be responsible for complying with legal rules relating to the secrecy and confidentiality of data and information.</font></font></p> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong>Conditions:</strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Academic level: higher education.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Foreign languages: </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French - level B2</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English - level B2</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">-Knowledge of other languages such as German/Spanish/Italian - level C1 is an asset</font></font></p> <p>- Comp tences techniques: Microsoft Office (Excel, Word, Power Point), Outlook Mail.</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Programs used: SAP, TMS.</font></font></p> <p> <strong>Exp rience:</strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- At least 2-3 years of experience in logistics, transportation and customer service.</font></font></p> <p><br></p> <p> </p></div></div></div></section>
<p>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral in French is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate , with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>
<p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br> <br> <b> <u>Responsibilities:</u> </b> </p> <ul> <li>Directly supports a C15 level manager and generally supports an entire department</li> <li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li> <li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li> <li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li> <li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li> <li>Handles incoming calls; responds to inquiries</li> <li>Orders supplies and process invoices through Procure to Pay system</li> <li>Process and follow-up on Virtual Requests</li> <li>May prepare and review materials and correspondence for meetings</li> <li>Maintains and update files/records, produces reports and various correspondence</li> <li>Handles sensitive materials; maintain appropriate levels of confidentiality</li> <li>Performs other duties and functions as assigned</li> <li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li> </ul> <p> </p> <p> <b> <u>Qualifications:</u> </b> </p> <ul> <li>Previous office administration experience preferably within a large and complex financial services or similar organization</li> <li>Self-motivated and detail oriented</li> <li>Consistently demonstrates clear and concise written and verbal communication skills</li> <li>Proficient in Microsoft Office</li> </ul> <p> </p> <p> <b> <u>Education:</u> </b> </p> <ul> <li>Bachelor's/University degree or equivalent experience</li> </ul> <p> </p> <p> </p> <p> <b> <i>Commitment to Diversity, Equity, and Inclusion:</i> </b> </p> <p> <i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i> </p> <p> <b> <i>We welcome and encourage applications from people with disabilities; </i> </b> <i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i> </p> <p> </p> <p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family Group: </b> Business Strategy, Management & Administration<p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family:</b> Administrative Support<p> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </p> <b>Time Type:</b> Full time<p> <span>------------------------------------------------------</span> </p> <b>Most Relevant Skills </b> Please see the requirements listed above.<p>------------------------------------------------------</p> <b>Other Relevant Skills </b> For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p> <p> <i>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i> </p> <p> <i> </i> </p> <p> <i>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i> <i> Accessibility at Citi .</i> <br> <br> <i>View Citi s EEO Policy Statement and the Know Your Rights poster.</i> </p>
<p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.</p><p>Under the overall supervision of the IOM Tunisia Chief of Mission and of the Project Manager and the direct supervision of the Protection Officer, the successful candidate will support with the provision of reception, orientation, referral and assistance to vulnerable migrants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Social Work, Health, Psychology or a related field from an accredited academic institution with two years of relevant professional experience or High School degree in the above fields with four years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database .</li><li>Proven experience in the field of assistance to migrants and / or humanitarian activities targeting vulnerable individuals.</li><li>Experience with governmental authorities, the UN and / or other national/international institutions.</li><li>Experience in working with non-governmental organizations is an asset.</li><li>Knowledge of Tunisia and regional issues in the thematic area of migration and health is a distinct advantage.</li><li>Good drafting skills and clear oral communication.</li><li>Strong knowledge of computer applications, especially MS Word, Excel, Outlook and Access.</li><li>Fluency in french is required (oral and written).</li><li>Working knowledge of Arabic and English.</li><li>IOM s official languages are English, French and Spanish.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><strong>Required Competencies</strong> IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li><strong>Values</strong> - all IOM staff members must abide by and demonstrate these three values:</li><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li><strong>Core Competencies behavioural indicators (Level 1)</strong></li><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Notes</strong></p><ul><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>This selection process may be used to staff similar positions in various duty stations.</li><li>Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li>Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee).</li><li>IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li><li>For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</li></ul><p>Carry out screening interviews with migrants to understand and assess their vulnerability, identify their specific needs and determinate their eligibility for IOM assistance;</p><p>Refer eligible beneficiaries, including unaccompanied migrant children, victims of trafficking, medical cases, and other vulnerable migrants, for available services (medical, psychosocial, assisted voluntary return and reintegration, legal assistance) as per the needs identified and within the limits of resources available;</p><p>Assist IOM beneficiaries through provision of information on the services available for migrants in Tunisia, including through individual counseling sessions as well as distribution of information sheets, leaflets/brochures regarding social or medical services in Tunisia;</p><p>Provide individualized and group orientation and support migrants through referrals to services available, including social services, medical assistance and legal services;</p><p>Follow-up with IOM partners responsible for provision of assistance provided through referral;</p><p>Support the process of case management to identify the short, medium and long-term solutions for every migrant assisted;</p><p>Support in the preparation and submission of financial documents in relation with direct assistance to vulnerable migrants.</p><p>Assist to the planning and implementation of outreach activities, including the identification and assistance to beneficiaries in IOM supported shelters and other, in case of urgency also outside office hours.</p><p>Compile case reports and maintain case files for each beneficiary assisted and prepare statistical reports as requested, while adhering to IOM data protection standards; and using the existing IOM data base platform</p><p>Maintain a professional and neutral behavior, as well as empathy with migrants;</p><p>Perform such other duties as may be assigned.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste We are seeking a highly skilled Data Modeling Specialist to play a key role in designing and maintaining high-quality data models that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data modeling with the ability to understand business processes and translate requirements into scalable, maintainable, and well-documented data structures. You will work closely with data architects, data engineers, business analysts, and business stakeholders to define data requirements, establish modeling standards, and deliver conceptual, logical, and physical data models that enable reliable reporting, analytics, and operational processes. Key Responsibilities : Collaborate with business stakeholders, data architects, analysts, and engineering teams to gather and analyze data requirements. Translate business requirements into conceptual, logical, and physical data models . Design and maintain robust data structures for both operational and analytical environments. Develop and maintain entity relationship diagrams (ERDs) and associated documentation. Apply data modeling best practices to ensure data consistency, integrity, scalability, and maintainability. Define entities, relationships, cardinalities, hierarchies, and business rules in accordance with business needs. Design dimensional models, including fact and dimension tables , to support reporting and analytical use cases. Ensure adherence to enterprise naming conventions, modeling standards, and metadata requirements. Work closely with ETL/ELT and data engineering teams to support the implementation of approved data models. Analyze existing data structures and recommend improvements or optimizations where necessary. Document data definitions, transformation logic, assumptions, and model decisions. Support data governance initiatives by contributing to metadata management and the identification of critical data elements. Participate in model reviews and validate that implemented solutions accurately reflect approved designs. Communicate complex data concepts effectively to both technical and non-technical stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Required Qualifications : Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field. 4 5 years of hands-on experience in data modeling and database design. Strong expertise in creating conceptual, logical, and physical data models . Solid understanding of relational database concepts, including normalization and appropriate denormalization techniques. Proven experience designing dimensional models using star and snowflake schemas. Strong SQL skills with the ability to analyze and validate complex datasets. Hands-on experience with data modeling tools such as Erwin Data Modeler or PowerDesigner . Experience working with data warehouse initiatives and collaborating with ETL/ELT teams. Strong understanding of metadata management and documentation practices. Ability to identify and document business rules and translate them into effective data models. Excellent analytical, problem-solving, and communication skills. Ability to work effectively with cross-functional teams and stakeholders. Preferred Qualifications : Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements . Exposure to data governance concepts, including business glossaries, critical data elements, and data quality principles. Familiarity with modern cloud data platforms such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar technologies. Understanding of alternative modeling approaches such as Data Vault . Experience using repository-based modeling environments and version control practices. We are looking for someone who is passionate about the discipline of data modeling and takes pride in producing clear, accurate, and scalable designs. The ideal candidate challenges assumptions, uncovers hidden business rules, asks the right questions, and delivers data models that provide a solid foundation for trusted data and analytics solutions.</p><p></p></section>
<p>JOB DESCRIPTION: At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</p><p>In Abbott's Established Pharmaceuticals Division (EPD) We are committed to providing high-quality, trusted medicines that improve health outcomes and enhance lives around the world. Our teams work collaboratively to ensure patients have access to safe, effective, and affordable treatments while maintaining the highest standards of quality and compliance.</p><p>About the Role</p><p>Abbott is seeking a highly motivated Senior Specialist Pharmacovigilance (Affiliate Safety Representative) to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards. As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><p>Key Responsibilities</p><ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the general guidance of the Chief of Mission and the Programme Manager Immigration and Border Management (IBG), the Senior Programme Associate will be responsible to assist in implementation of SAR/IBG portfolio and related activities, especially regarding financial and procurement processes and commitments.</p><p>Support the Programme Manager IBG in the establishment of coordination mechanisms with relevant national counterparts and organization of coordination meetings; Provide informal translation of documents related to coordination of SAR/IBG activities, draft presentations, letters into English or Arabic, and support the organization of workshops and trainings as needed; Plan, coordinate and conduct capacity building workshops for relevant internal and external parties both in Libya and Tunisia. Support the Programme Manager in coordinating any administrative and financial processes and tasks as required, including preparing purchase requests, payment requests and invitation letters; Establish a filing system, ensure the permanent update and accuracy of archives, coordinate closely with the Programme Manager and staff to ensure appropriate document processing and follow-up on pending documentation; Coordinate and monitor the financial, administrative and technical aspects of project activities in line with IOM policies and donor requirements. Serve as liaison support to track all relevant supporting documents submitted for approval of Logistics/Procurement Unit, Finance Unit; Provide support to the Programme Manager in ensuring that IOM standards for procurement, logistics and financial procedures are duly applied. Aanalyse implementation difficulties and make recommendations for adjusting implementation modalities and work plans to best reflect changing environment on the field. Lead all the IBG related procurement action dedicated to support border management and cross border operations in line with IOM Libya s IBG activities. Perform other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><h3>Education</h3><ul><li>University Degree in a relevant field such as international relations, political sciences, migration studies, finance, business administration with five years of relevant experience, or High School Diploma with seven years of relevant professional experience.</li><li>Accredited Universities are those listed in the UNESCO World Higher Education Database.</li></ul><h3>Experience</h3><ul><li>Relevant working experience in a similar position;</li><li>Experience in working with international organizations, non-governmental organizations as well as governmental and diplomatic authorities;</li><li>Experience in the usage of office software packages (MS Word, Excel, etc.);</li><li>Previous working experience in another international organizations (IOM, UN, ICRC etc.) is an advantage;</li><li>Previous working experience with implementing and monitoring administrative procedures is an advantage.</li></ul><h3>Skills</h3><ul><li>Sound knowledge of financial and administrative management and effective resource management skills;</li><li>Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment</li></ul><h3>Languages</h3><ul><li>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, for this position, fluency in Arabic is required (oral and written).</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h3>Values</h3><ul><li>all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h3>Core Competencies behavioural indicators Level 2</h3><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h3>Managerial Competencies behavioural indicators Level 2, if with direct reports</h3><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<p>YOUR MISSION The Africa Regional Finance team is looking for a 360 , analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&A projects and initiatives.</p><p>THE JOURNEY</p><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder (business partners, vendors, banks )</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance & Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance & Strategy team of the FP&A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and Strategy</li><li>Experience in Finance related project management and systems implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong> u>Primary Duties & Responsibilities</strong></p> <p><strong> u>Support and execute merchandising strategy for North America</strong></p> <ul> <li>Assist in executing marketing and site campaigns, including curated product lists, seasonal themes and collections </li> <li>Lead gap and competitive analysis at the market level and partner with merchandise managers on category strategy </li> <li>Collaborate with the Category Manager to implement product strategies and ensure timely product launches </li> <li>Manage the setup of new products in the system, ensuring accurate data entry for product descriptions, pricing, images, and attributes </li> <li>Cultivate and maintain strong vendor relationships through regular communication and collaboration </li> <li>Create and maintain visual merchandising boards to communicate product assortments to cross functional partners monthly </li> <li>Stay on top of industry trends via competitive shopping, social media, search interest, trade shows, etc. </li> </ul> <p><strong> u>Support site initiatives to drive growth</strong></p> <ul> <li>Partner with the site merchandising team to curate and manage product assortments, seasonal collections, and landing pages</li> <li>Assist in optimizing site merchandising elements, including product categorization, filters, and attributions to enhance the customer experience and drive conversion</li> <li>Monitor product placements and ensure accurate representation on the website, including pricing, photography, and product descriptions</li> <li>Ensure correct product categorizations are assigned to all products based on ecommerce and search optimization best practices</li> <li>Support photography process with the Creative and Merchandising teams to ensure products arrive to photoshoot in a timely manner to support lifestyle and product photography, including managing and updating the sample database</li> <li>Manage accuracy of product data via Product Information Management (PIM) tool and submit tickets to resolve issues via Jira</li> </ul> <p><strong> u>Assist with product lifecycle management/u> </strong> </p> <ul> <li>Adhere to Product Development and MPP (Master Project Planning) calendars, and support deadlines a with internal and external partners to meet key deliverables for new product introductions each quarter</li> <li>QA all new product introductions to ensure SKUs are merchandised on the correct pages, orderable with the correct imagery, copy, and pricing</li> <li>Support pricing strategy for end-of-life products</li> <li>Manage accuracy of product data via Product Information Management (PIM) tool and submit tickets to resolve issues</li> </ul> <p><strong> u>Reporting & Optimization:/u> </strong> </p> <ul> <li>Generate reports on product performance and merchandising initiatives to track progress and optimize future efforts.</li> <li>Provide recommendations based on data insights to continuously improve merchandising strategies.</li> <li> <p>Manage ad hoc projects, as needed</p> <p> </p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong> u>Requirements and Qualifications/u> </strong> </p> <ul> <li>Bachelor's Degree or relevant experience</li> <li>2-4 years of relevant experience in eCommerce and/or Merchandising</li> <li>Fluent in English and European language is a plus (preferably German)</li> <li>Strong written, oral communication</li> <li>Self-starter who takes ownership and initiative and can excel in a fast-paced, high growth, entrepreneurial environment</li> <li>Proactive thinker with the ability to focus on meeting larger business goals</li> <li>Balance urgent and effective action, commitment to excellence, and take initiative to resolve problems and work quality</li> <li>Ability to work with limited resources and willingness to be involved in many aspects of a growing company</li> <li>Genuine interest/passion in the promotional products industry</li> <li> <p>Proficient in Microsoft Excel, Word, and PowerPoint</p> <p><br></p></li><li> </li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> Company Description <p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p> </div> <div> Job Description <p> </p> <p>- Defines the concept for data quality control and supports the improvement of HR data<br> </p> <p>- Monitors data quality of process execution and process KPIs; consolidates and monitors HR KPIs, e.g. fluctuation, sickness, recruiting time<br> </p> <p>- Defines harmonized HR KPIs and reports<br> </p> <p>- Defines and implements HR Controlling - KPIs & reporting- processes and guidelines and monitors their adherence<br> </p> <p>- Creates the company s headcount report<br> </p> <p>- Manages external reporting to institutions, etc.<br> </p> <p>- Manages, creates, analyzes, tracks, defines measures for internal reporting e. g. HR Board Report, Headcount Tracking<br> </p> <p>- Monitors positions and headcounts against budget planning and target settings<br> </p> <p>- Identifies global trends in digitalization and benchmarks in order to improve workforce planning and reporting<br> </p> <p>- Manages the personnel planning tool<br> </p> <p>- Provides trainings for HR Controlling subjects, e.g. KPIs, analyses<br> </p> <p>- Provides HR analytics and controlling consultancy & expertise to contribute to the development of the knowledge base and implement innovative best practices</p> </div> <div> Qualifications and Experience <ul> <li>University Degree </li> <li>First experience in reporting, data analysis, or HR is considered an advantage</li> <li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li> <li>Structured, detail-oriented, and well-organized working style</li> <li>Strong analytical mindset with an affinity for working with data</li> <li>Very good English skills, both written and spoken</li> <li>Reliable team player with strong organizational and coordination skills</li> <li>Ability to work in an operational HR Analytics environment </li> </ul> </div> <div> Interested? <div><br></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Goldstar Customer Support Agent NA Location : Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support & Communication Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution. Proactively communicate updates and manage customer expectations throughout theorder process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with productselection, vision boards,and other sales tools. Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities. Create redo orders, production requests, and factory backorders where required. Issue Resolution & Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memosand coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration & Performance Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with allcompany policies, procedures, and safety regulations. Maintain a cleanand organised workenvironment. Support additional tasksand projects as required by management. Must be available to handle inboundand outbound communications (internal and external). Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements & Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skillsand ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organisational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team playerwith the abilityto collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour) Final decision</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for people like us; hardworking, motivated, driven and of course fun. This role will be responsible for all aspects of recruitment for National Pen, as part of the Talent Acquisition and People team. This includes identifying candidates from various recruitment channels, screening candidates in German, present pre-qualified candidates who are the best match for the assigned positions, ensure compliance with our hiring policies and practices to meet overall recruiting goals in a multicultural and global environment. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Manage end-to-end recruitment across multiple functions</li><li>Build and maintain strong talent pipelines</li><li>Partner with hiring managers to deliver tailored recruitment solutions to their needs</li><li>Conduct screenings and interviews to identify top talent</li><li>Optimize recruitment processes and implement best practices</li><li>Ensure a high-quality candidate experience throughout the hiring journey</li><li>Support employer branding initiatives and recruitment projects</li></ul><p>Growth & Career Opportunities* At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Talent Acquisition Coordinator, Talent Acquisition Specialist, Senior Talent Acquisition Specialist, Talent Acquisition Lead, or other cross-functional roles within HR and Operations.</p><p>Perks of the Day Shift</p><ul><li>Enjoy a structured daytime schedule that supports a healthy work-life balance</li><li>Benefit from direct collaboration and stronger team connections on-site</li><li>Keep your evenings and weekends free for personal time, family, or further development</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>1-2 interview(s) with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Language test assessment (German)</li><li>Final decision</li></ul><p>Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Employee Testimonial Working as a Talent Acquisition Recruiter at Pens.com has given me valuable exposure to international hiring and diverse talent markets. It's a fast-paced and rewarding role where I've been able to strengthen my communication and stakeholder management skills while growing within a supportive and collaborative team. Nermine G.</p><p>Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements & Qualifications</p><ul><li>Fluent in German is required</li><li>Upper Intermediate English level (French is a plus)</li><li>Knowledge of Microsoft Office package (Excel, outlook...)</li><li>Previous recruitment experience is plus</li><li>Communication skills, particularly the ability to build relationships across departments internally as well as with external third-party partners and candidates</li><li>Ability to prioritize multiple functions and tasks and manage work time efficiently</li></ul><p></p></section>
<p>Main responsibilities : Within the Financial Compliance & ESG Department of the Questel Group and under the responsibility of the Group Financial Compliance & ESG Director, you will contribute to the following missions: - Sanctions Compliance & Third-Party Risk Management Maintain and periodically update the Group's list of high-risk jurisdictions, ensuring alignment with applicable sanctions regulations and internal compliance requirements. Administer and continuously enhance the Group Third-Party Risk Management (TPRM) framework and procedures, coordinating internal stakeholder feedback Conduct periodic and ad hoc screenings of customers, suppliers, distributors and other third parties, including sanctions screening, adverse media checks, ownership analysis and reputational risk assessments via a dedicated screening tool and escalate the screening results to the direct-line manager Maintain up-to-date third-party risk assessment records and ensure proper communication of results to relevant stakeholders. Conduct regulatory watch on international sanctions regulations and support the update of related policies and procedures. Contribute to sanctions risk assessments and remediation action plans. - Anti-Bribery & Corruption Compliance Support the implementation and continuous enhancement of the Group anti-bribery and corruption (ABC) framework in compliance with Sapin II and other applicable regulations. Participate in the review and update of anti-corruption policies, procedures and controls. Contribute to the preparation and update of the Group ABC risk assessment and risk mapping. Assist in conducting compliance interviews and gathering supporting documentation for risk assessment exercises. Support the development, deployment and monitoring of anti-corruption action plans. Coordinate anti-bribery and corruption awareness initiatives, employee training and communication campaigns. Contribute to the preparation of management and Audit Committee reporting related to ABC compliance activities. - Compliance Governance & Regulatory Monitoring Perform regulatory watch on compliance-related topics and assess the impact of new regulatory requirements on Group operations. Support the review of RFPs, RFIs, contractual clauses and other compliance-related business requests. Respond to internal compliance queries and external requests, including bank KYC questionnaires. Maintain compliance documentation, procedures, records and reporting dashboards. Prepare compliance communications, newsletters and awareness materials. Support compliance projects and initiatives aimed at strengthening the Group compliance framework. Collaborate with Finance, Legal, Procurement, HR, Sales and other stakeholders to promote compliance best practices across the organization.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Objectives of the position :</strong> Support and strengthen the Group Financial Compliance Program by managing sanctions compliance, third-party risk management, anti-bribery and corruption controls, regulatory monitoring, compliance training and related compliance initiatives across Questel operations.</p><p><strong>Required skills and qualifications</strong> Bachelor's or Master's degree in Law, Compliance, Finance, Audit, Business Administration or a related field. Good understanding of sanctions compliance, anti-bribery and corruption principles, third-party risk management and corporate compliance programs. Strong analytical, investigation and risk assessment capabilities. Advanced English communication skills, both written and verbal. Proficiency in Microsoft Office tools, particularly Excel, Word and PowerPoint. High level of integrity, autonomy, organization and attention to detail.</p><p><strong>Required experience :</strong> - Master 2 level diploma with a specialization in Law, Compliance, Finance, Audit, Business Administration or a related field. - At least 3 years of professional experience in compliance, legal, regulatory, audit, risk management or related functions. - Experience conducting due diligence, sanctions screening, compliance reviews or regulatory monitoring activities. - Experience within an international or multinational environment is an advantage.</p>
<p><b>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting </b>to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste We are seeking a highly skilled Data Modeling Specialist to play a key role in designing and maintaining high-quality data models that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data modeling with the ability to understand business processes and translate requirements into scalable, maintainable, and well-documented data structures. You will work closely with data architects, data engineers, business analysts, and business stakeholders to define data requirements, establish modeling standards, and deliver conceptual, logical, and physical data models that enable reliable reporting, analytics, and operational processes. Key Responsibilities : Collaborate with business stakeholders, data architects, analysts, and engineering teams to gather and analyze data requirements. Translate business requirements into conceptual, logical, and physical data models . Design and maintain robust data structures for both operational and analytical environments. Develop and maintain entity relationship diagrams (ERDs) and associated documentation. Apply data modeling best practices to ensure data consistency, integrity, scalability, and maintainability. Define entities, relationships, cardinalities, hierarchies, and business rules in accordance with business needs. Design dimensional models, including fact and dimension tables , to support reporting and analytical use cases. Ensure adherence to enterprise naming conventions, modeling standards, and metadata requirements. Work closely with ETL/ELT and data engineering teams to support the implementation of approved data models. Analyze existing data structures and recommend improvements or optimizations where necessary. Document data definitions, transformation logic, assumptions, and model decisions. Support data governance initiatives by contributing to metadata management and the identification of critical data elements. Participate in model reviews and validate that implemented solutions accurately reflect approved designs. Communicate complex data concepts effectively to both technical and non-technical stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Qualifications Required Qualifications :</h4><ul><li>Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field.</li><li>4 5 years of hands-on experience in data modeling and database design.</li><li>Strong expertise in creating conceptual, logical, and physical data models .</li><li>Solid understanding of relational database concepts, including normalization and appropriate denormalization techniques.</li><li>Proven experience designing dimensional models using star and snowflake schemas.</li><li>Strong SQL skills with the ability to analyze and validate complex datasets.</li><li>Hands-on experience with data modeling tools such as Erwin Data Modeler or PowerDesigner .</li><li>Experience working with data warehouse initiatives and collaborating with ETL/ELT teams.</li><li>Strong understanding of metadata management and documentation practices.</li><li>Ability to identify and document business rules and translate them into effective data models.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Ability to work effectively with cross-functional teams and stakeholders.</li></ul><h4>Preferred Qualifications :</h4><ul><li>Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements .</li><li>Exposure to data governance concepts, including business glossaries, critical data elements, and data quality principles.</li><li>Familiarity with modern cloud data platforms such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar technologies.</li><li>Understanding of alternative modeling approaches such as Data Vault .</li><li>Experience using repository-based modeling environments and version control practices.</li></ul><h4>What We Are Looking For:</h4><p>We are looking for someone who is passionate about the discipline of data modeling and takes pride in producing clear, accurate, and scalable designs. The ideal candidate challenges assumptions, uncovers hidden business rules, asks the right questions, and delivers data models that provide a solid foundation for trusted data and analytics solutions.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About the role</strong><br>
Maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables and Ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.</p> <p><strong>What you will do</strong></p> <ul> <li>Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current.</li> <li>Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp.</li> <li>Process all Accounts Payable invoices and manual cheques through the computer system. Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer.</li> <li>Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories.</li> <li>A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations.</li> <li>Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls.</li> <li>Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing.</li> <li>Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor. Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance.</li> <li>Run the required reports at month end to close the Accounts Payable cycle.</li> <li>Ensure all goods received and services provided, but not yet invoiced, are properly accrued and expensed and that the outstanding liabilities for other accruals are accurate and agree to all supporting documentation.</li> <li>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced.</li> <li>Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance.</li> <li>Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed.</li> <li>Maintain, and constantly update, an approved vendor listing file.</li> <li>Answer telephones and record messages accurately.</li> <li>File documents and reports.</li> <li>Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.</li> <li></li> </ul> <p><br></p><ul> </ul> <p></p> <p></p> <p></p> <p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education :</strong> High School/College education or equivalent experience</p> <p><strong>Experience:</strong> Minimum three to 12 months experience in related position with Four Seasons or other organization</p> <ul> <li>Excellent written and verbal communicationskills to prepare and deliver reports</li> <li>Apply an ethical approach to the outcome ofsituations</li> <li>Strong interpersonal and relationship building skills to work with peers, superiors</li> <li>and clients</li> <li>Work in a safe, prudent and organized manner</li> <li>Require a working technical knowledge of generally accepted accounting principles, and Four Seasons Internal Controls, Policies and Procedures as it relates to Accounts Payable.</li> <li>Ability to operate fax, scanner, copier, telephone, adding machine, calculator. Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software.</li> <li>Ability to read, write and speak English.</li> </ul><p></p></section>