وظائف Vistaprint

<p><b style="font-size: 11px;">What You Will Do</b></p><ul><li>Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner</li><li>Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures</li><li>Use appropriate systems and available resources as necessary to assist in responding to each request</li><li>Support and provide information to all internal and external customers in a professional and courteous manner</li><li>Participate in cross-functional communications and meetings to support the team/domain/center</li><li>Perform additional responsibilities as required</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.</p><ul><li>Undergraduate degree or equivalent experience in Marketing or Business Administration preferred</li><li>Strong command of the English language</li><li>At least one (1) year of customer service experience</li><li>Previous experience in a multi-channel customer service environment preferred</li><li>The ability to provide excellent customer service while multi-tasking</li></ul><p>Nice to Have</p><ul><li>Experience with graphic design and/or photo imaging design software a plus</li></ul>

<p>You will join a global, fully remote team that supports our Category Experience squads across North America, Europe, and APAC markets. While our Category Managers define priorities and our creative partners bring product launches to life, you will serve as the operational driver connecting our ANZ Category Team with our Tunis functional teams. You will turn strategy into action coordinating stakeholders, managing timelines, and ensuring projects move smoothly from ideation to live-on-site.</p><p>We are seeking a proactive, highly driven Sr. Project Management Specialist. This person will act as the critical operational bridge between our ANZ Category Team and Tunis functional teams. In this role, you will be the tactical driver of our ANZ delivery strategy not an administrative observer. You will actively remove operational blockers across significant time zone and geographical gaps, enforce quality standards, and refine workflows to ensure maximum delivery velocity and predictability. This role is essential for safeguarding our strategic priorities and elevating our squad's process maturity.</p><ul><li>Cross-Regional Alignment: Drive operational agility and handle cross-functional stand-ups to seamlessly align regional priorities between ANZ and Tunis, bridging time-zone and geographical gaps.</li><li>Active Blocker Mitigation: Identify, track, and rapidly resolve complex project dependencies and operational friction before they impact delivery timelines.</li><li>Process Governance &amp; Standards: Implement rigorous process standards and optimize workflow pipelines to eliminate queue accumulation and prevent work stagnation.</li><li>Jira Hygiene &amp; Data-Driven Insights: Maintain pristine Jira board hygiene and leverage reporting tools (such as Looker or Jira reports) to analyze team velocity, bottleneck patterns, and delivery metrics using these data insights to actively drive process optimizations.</li><li>Continuous Workflow Transformation: Evaluate existing squad processes, identify inefficiencies, and execute continuous improvements to elevate squad process maturity in line with peer global teams.</li><li>Capacity &amp; Queue Management: Protect local team focus by filtering incoming requests, handling resource constraints, and allowing the Category Team to focus on strategic planning rather than daily admin.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven track record as a Senior PM or Delivery Specialist managing cross-functional projects across distributed, international teams.</p><p>Hands-on experience setting up and enforcing delivery frameworks, quality gates, and workflow optimizations.</p><p>Expert-level mastery of Jira and experience with reporting/analytics platforms (e.g., Looker, Tableau).</p><p>Demonstrated history of active blocker resolution, risk mitigation, and pushing back constructively when standards are not met.</p><p>Exceptional written and verbal communication skills, tailored to keep remote teams aligned across time zones without friction.</p><p>Agile/Scrum certifications paired with practical, real-world execution is a plus.</p>

<p>In quality of CARE customer service operator, you will have to manage, effectively and professionally, questions and requests from customers regarding products, services and site navigation. The selected resource will have to follow predefined guidelines in order to provide one of the best customer assistance services in the world.</p><p>The selected resource will be responsible for:</p><ul><li>Respond to customer questions received through various channels (phone, chat, email and other channels that may be added in the future) in a courteous and professional manner.</li><li>Conduct a detailed analysis of customer questions and requests and provide adequate answers or solutions based on predefined procedures.</li><li>Use appropriate systems and available resources to respond to customer requests.</li><li>Assist and provide information to internal and external customers in a courteous and professional manner.</li><li>Participate in meetings with teams from different areas and communicate with them.</li><li>Take on additional responsibilities if required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent knowledge of the Italian language.</li><li>Work experience of at least 1 year in customer assistance positions.</li><li>Work experience in multi-channel customer service contexts is preferred.</li><li>Ability to provide excellent customer service while carrying out other related activities.</li><li>Experience in graphic design and/or image editing programs will be a plus.</li></ul>

<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The CARE Specialist plays a key role in Vista's mission to become the expert design and marketing partner for small businesses. Their role is to act as the first point of contact for our clients and offer them a personalized experience across our various communication channels (phone, email, chat, studio), regardless of the market. Beyond answering questions about our products and services, the CARE Specialist seeks to understand clients' explicit and implicit needs through active listening, curiosity, and relevant questioning. They act as a true design and marketing partner, proactively recommending the products, designs, and solutions best suited to the client's objectives. Leveraging their expertise, they guide small businesses in their choices, help them make informed decisions, and contribute to their success by offering solutions that support their growth, visibility, and business development. The CARE Specialist thus creates value in every interaction by combining product expertise, personalized advice, empathy, and excellent customer service.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Roles and responsibilities</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The list of responsibilities below is not exhaustive and may be modified according to the needs of the company.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interacting with our clients via various communication channels such as telephone, email or chat, effectively using the digital tools at our disposal.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use targeted questions to identify the customer's real needs and guide them towards the most suitable products and designs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop in-depth knowledge of design, marketing and our products in order to proactively advise clients and offer them relevant alternatives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Providing the best solutions to our clients and contributing directly to the success of their business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a good knowledge of all the marketing solutions we offer our clients (flyers, business cards, disposable menus, etc.).</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main activities</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist customers with all their requests via the various communication channels available (telephone, chat, email and any other channel developed later).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle each customer request using available resources and provide all necessary information.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resolve customer requests on the first contact when possible, or escalate them to the appropriate teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Independently determine the relevant questions to ask in order to identify the client's explicit and implicit needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To accurately diagnose customer requests and quickly provide appropriate solutions in accordance with established procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide regular feedback to identify customer difficulties and reduce their efforts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the products, designs or services best suited to the needs expressed by the customer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To support and train clients on the use of our products and services in order to help them promote and develop their business.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and qualifications sought</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills in French.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interest in eCommerce, marketing, and a passion for printing and design.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural curiosity and a willingness to learn continuously in order to develop expertise on products, marketing trends, design and the needs of small businesses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to adopt a consultative stance by acting as a true design and marketing partner for clients, rather than a simple support agent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable products, designs, and marketing solutions for their business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of digital tools enabling support to clients across all communication channels (telephone, email, chat, etc.).</font></font></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Excellent oral and written communication skills in French.</p><p>Strong interest in e-commerce, marketing, and a passion for printing and design.</p><p>Natural curiosity and a desire for continuous learning to develop expertise in products, marketing trends, design, and the needs of small businesses.</p><p>Ability to adopt a consultative approach, acting as a true design and marketing partner for clients, rather than just a support agent.</p><p>Aptitude to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable marketing products, designs, and solutions for their business.</p><p>Good command of digital tools to assist clients across all communication channels (phone, email, chat, etc.).</p><p>Ability to show empathy and build trust, while demonstrating a sincere understanding of the client's concerns.</p><p>Ability to positively influence client decisions through personalized support and relevant recommendations.</p><p>Openness to change and the ability to remain motivated in a constantly evolving environment.</p><p>Ability to take charge of one's own professional development and work autonomously to meet job expectations.</p><p>Proactive attitude and a taste for teamwork, in a collaborative environment where everyone contributes to collective success.</p>

<p>As a Design Advisor on our specialized team, you will partner with customers to transform their ideas into impactful visual solutions. Whether creating custom designs from scratch, developing original creative concepts, or enhancing existing artwork and Vista templates, you'll combine creativity, design expertise, and customer collaboration to deliver exceptional results tailored to each customer's goals. This is a highly collaborative, customer-facing design role. You will lead scheduled design consultations with customers over video calls, and phone, using screen sharing to present your work, explain your creative decisions, gather feedback in real time, and collaboratively bring ideas to life. You will create custom designs from scratch, resolve sophisticated design requests, and support other design teams through both written and verbal communication. Success in this role requires confidence in communicating with customers, presenting creative concepts, and guiding them through design decisions while delivering an outstanding customer experience. You'll provide a high-quality customer experience across multiple channels, including video consultations, conference calls, phone, email, while consistently meeting our service standards and internal documentation. In addition, you will collaborate with colleagues across our global teams to support different markets whenever needed.</p><p>What You Will Do</p><p>As a Design Advisor at Vista, you'll do more than create great designs; you'll partner directly with customers to bring their vision to life. This role uniquely combines creative expertise with customer consultation, requiring excellent communication, presentation, and relationship-building skills. Success in this role requires you to feel comfortable leading customer conversations in English, presenting your work during live video consultations, explaining your creative decisions, responding to feedback in real time, and confidently guiding customers toward the best design solutions.</p><p>Here's how you'll make an impact:</p><ul><li>Lead Live Design Consultations: Facilitate scheduled video consultations and conference calls with customers, confidently presenting your work through screen sharing, explaining your design choices, gathering live feedback, and collaborating to achieve the best possible outcome.</li><li>Transform Ideas into Design: Create high-quality, customer-focused visual solutions tailored to each brand's unique identity and business goals, translating customer ideas into impactful creative work.</li><li>Act as a Creative Advisor: Build trust with customers by understanding their goals, recommending design solutions, and guiding them through creative decisions with professionalism and confidence.</li><li>Present &amp; Influence: Clearly communicate design rationale, present concepts in an engaging and structured way, recommend layout improvements, and educate customers on design best practices and Vista's product solutions.</li><li>Solve Creative Challenges: Interpret customer briefs, research business needs, and deliver polished designs that balance creativity, usability, and commercial objectives while adapting quickly to customer feedback during live sessions.</li><li>Deliver an Exceptional Customer Experience: Create positive, engaging interactions across video calls, conference calls, phone, email, chat, messaging, and support tickets, ensuring every customer feels heard, supported, and confident throughout their design journey.</li><li>Collaborate Globally: Partner with a diverse global community of designers to share knowledge, participate in design reviews, provide constructive feedback, and support colleagues across multiple markets.</li><li>Embrace Emerging Tools: Continuously expand your expertise in Vista's products, design technologies, and AI-powered creative workflows to deliver innovative solutions and continuously improve the customer experience.</li></ul><p>What Success Looks Like</p><p>You'll thrive in this role if you:</p><ul><li>Enjoy interacting directly with customers and building strong relationships.</li><li>Are confident in leading video calls, conference calls, and screen-sharing sessions in English.</li><li>Can present and explain your creative decisions clearly and professionally.</li><li>Feel comfortable receiving and incorporating live customer feedback into your designs.</li><li>Balance creativity with customer needs and business objectives.</li><li>Deliver outstanding design quality while providing an exceptional customer experience.</li><li>Enjoy collaborating with teammates across global markets and learning from diverse perspectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Graphic Design Education: A degree, diploma, or formal education in Graphic Design, Visual Communication, Fine Arts, or a related creative field. Equivalent professional experience combined with an outstanding portfolio demonstrating strong design fundamentals may also be considered.</li><li>Design Experience: At least 1 year of professional graphic design experience, with a strong portfolio showcasing expertise in design fundamentals, typography, layout, composition, branding, and visual storytelling.</li><li>Technical Proficiency: Hands-on mastery of Adobe Creative Suite (Illustrator, Photoshop, InDesign) and confidence using modern design tools and workflows.</li><li>Creative Problem-Solving Skills: Ability to analyze customer briefs, understand business objectives, interpret feedback, and translate ideas into effective creative design solutions.</li><li>Customer-Facing Experience: Experience in a customer-facing role, with a proven ability to build rapport, communicate clearly in English (written and spoken), present ideas confidently, and guide customers through creative decisions.</li><li>Presentation &amp; Collaboration Skills: Comfortable presenting design concepts through video calls and screen sharing, explaining creative choices, receiving feedback, and collaborating with customers and global teams.</li><li>Schedule Flexibility: Adaptability to support different schedules and markets as business needs evolve.</li><li>Nice to Have: Either one year of graphic design proven experience or inexperienced but with a good portfolio. Fluency in one additional language alongside English is highly preferred. This may include French, Italian, Spanish, German, Portuguese, or any other language that enables support for our global customer base. Familiarity with AI-powered creative tools (e.g., Gemini, Nano Banana, or similar) to generate design inspiration, validate that customer requests have been accurately interpreted, and enhance overall design quality while maintaining human creativity and judgment.</li></ul>

<div><span style="font-size: 11px;"><b>What You Will Do</b></span></div><div><span style="font-size: 11px;">As a Designer at Vista, you’ll do more than create great graphics—you’ll partner directly</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">with customers to bring their vision to life. This role uniquely balances hands-on creative</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">design with direct client consultation.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Here’s how you’ll make an impact:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">As a Design advisor at Vista, you’ll do more than create great graphics—you’ll partner directly with customers to bring their vision to life. This role uniquely balances hands-on creative design with direct client consultation. Here’s how you’ll make an impact:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;Transform Ideas into Design: Create high-quality, customer-focused visual solutions tailored to each brand's unique identity and business goals.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;Act as a Creative Advisor: Partner directly with customers via phone, video, chat, messaging, and email—guiding them through design decisions and pitching concepts with confidence.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Solve Creative Challenges: Interpret briefs, research customer needs, and deliver polished designs that balance artistic creativity with commercial objectives.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Recommend &amp; Elevate: Guide customers on design best practices, layout improvements, and Vista’s product solutions that take their projects to the next level.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Collaborate Globally: Work with a diverse global community of designers to share ideas, participate in design critiques, and learn from teammates across different cultures.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Embrace Emerging Tools: Stay curious and continuously expand your expertise in Vista's offerings and modern design tools (including AI-driven workflows).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Your Qualifications</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">At Vista, we value diverse perspectives, creativity, and a passion for helping customers succeed. If you're excited about this role but don't meet every qualification, we still encourage you to apply. You may be the right fit for this role or another opportunity with us. We're looking for someone who brings:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Design Experience: At least 1 year of professional graphic design experience (or an outstanding portfolio showcasing strong design fundamentals, typography, layout, and visual storytelling).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Degree/ Diploma course in Graphic Design or equivalent</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Technical Proficiency: Hands-on mastery of Adobe Creative Suite (Illustrator,</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Photoshop, InDesign).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Problem-Solving Skills: Ability to analyze customer briefs and translate feedback into creative design solutions.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Customer-Facing Experience: At least has experience in a customer-facing role with a proven ability to build rapport and communicate clearly in German (written and spoken).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Schedule Flexibility: Adaptability to support other schedules as business needs</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">evolve.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Nice to Have</span></div><div><span style="font-size: 11px;">Either one year of graphic design proven experience or inexperienced but with a good portfolio.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Fluency in one additional language alongside German is highly preferred. This may include French, Italian, Spanish, English, Portuguese, or any other language that enables support for our global customer base.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Familiarity with AI-powered creative tools (e.g., Gemini, Nano Banana, or similar) to generate design inspiration, validate that customer requests have been accurately interpreted, and enhance overall design quality while maintaining human creativity and judgment.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><br></div>

<p>As a Design Advisor on our specialized team, you will provide expert creative guidance by enhancing existing customer designs based on their unique needs and helping customers with advanced customizations of Vistaprint templates to create exceptional results. You will lead scheduled design consultations, crafting custom designs from scratch while also resolving sophisticated design-related requests from customers and supporting other design teams through both written and verbal communication. You'll deliver a high-quality customer experience across multiple channels, including phone, video calls, email, chat, messaging, and support tickets, while consistently meeting our service standards. In addition, you will collaborate with colleagues across our global teams to provide support for different markets whenever needed.</p><p>As a Designer at Vista, you ll do more than create great graphics you ll partner directly with customers to bring their vision to life. This role uniquely balances hands-on creative design with direct client consultation. Here s how you ll make an impact:</p><ul><li>As a Design advisor at Vista, you ll do more than create great graphics you ll partner directly with customers to bring their vision to life. This role uniquely balances hands-on creative design with direct client consultation. Here s how you ll make an impact:</li><li>Transform Ideas into Design: Create high-quality, customer-focused visual solutions tailored to each brand's unique identity and business goals.</li><li>Act as a Creative Advisor: Partner directly with customers via phone, video, chat, messaging, and email guiding them through design decisions and pitching concepts with confidence.</li><li>Solve Creative Challenges: Interpret briefs, research customer needs, and deliver polished designs that balance artistic creativity with commercial objectives.</li><li>Recommend &amp; Elevate: Guide customers on design best practices, layout improvements, and Vista s product solutions that take their projects to the next level.</li><li>Collaborate Globally: Work with a diverse global community of designers to share ideas, participate in design critiques, and learn from teammates across different cultures.</li><li>Embrace Emerging Tools: Stay curious and continuously expand your expertise in Vista's offerings and modern design tools (including AI-driven workflows).</li></ul><p>Success in this role is about more than creating great designs it's about making a lasting impact on our customers, your teammates, and your own growth as a designer. You'll thrive when you:</p><ul><li>Build Trust : Customers leave every interaction feeling confident in your design advice and excitement about their brand.</li><li>Create Work That Solves Problems : Your designs don't just look great they help real businesses grow.</li><li>Grow Your Craft : You are open to feedback, eager to learn new tools, and continuously sharpen your creative skills within a supportive global community</li></ul><p>There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We re an inclusive community. We re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Design Experience : At least 1 year of professional graphic design experience (or an outstanding portfolio showcasing strong design fundamentals, typography, layout, and visual storytelling).</li><li>Degree/ Diploma course in Graphic Design or equivalent</li><li>Technical Proficiency : Hands-on mastery of Adobe Creative Suite (Illustrator, Photoshop, InDesign).</li><li>Problem-Solving Skills : Ability to analyze customer briefs and translate feedback into creative design solutions.</li><li>Customer-Facing Experience : At least has experience in a customer-facing role with a proven ability to build rapport and communicate clearly in English (written and spoken).</li><li>Schedule Flexibility : Adaptability to support other schedules as business needs evolve.</li><li>Nice to Have</li><li>Either one year of graphic design proven experience or inexperienced but with a good portfolio.</li><li>Fluency in one additional language alongside English is highly preferred. This may include French, Italian, Spanish, German, Portuguese, or any other language that enables support for our global customer base.</li><li>Familiarity with AI-powered creative tools (e.g., Gemini, Nano Banana, or similar) to generate design inspiration, validate that customer requests have been accurately interpreted, and enhance overall design quality while maintaining human creativity and judgment.</li></ul>