وظائف اخصائي العمليات في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HR Generalist is a strategic and operational HR partner within the HR function, responsible for designing and delivering Learning &amp; Development initiatives, organizational effectiveness programs, talent retention strategies, employee engagement, and health &amp; wellbeing solutions for the Tunisia branch office. Operating in a highly regulated oil &amp; gas environment, the role ensures workforce capability, compliance with Tunisian labor law and hydrocarbons regulations, and alignment with HSSE standards. It works closely with the HR &amp; Communication Manager to translate the people strategy into concrete programs that strengthen culture, enhance performance, and support business continuity. Complementing the HR &amp; Payroll Administrator, who manages payroll and administrative processes, the HR Generalist owns the broader HR generalist and organizational development scope. The role is expected to operate with significant autonomy, lead cross-functional HR initiatives, act as a trusted advisor to line managers, and drive continuous improvement of HR practices across Mazarine Tunisia s operations.</p><p><strong>RESPONSIBILITIES &amp; TASKS</strong></p><p><strong>Learning, Training &amp; Development</strong></p><ul><li>Lead the design and implementation of training programs that build technical, managerial, behavior and HSSE (Health, Safety, Security &amp; Environment) capabilities critical to oil &amp; gas operations;</li><li>Support the HR &amp; Communication Manager in developing the annual Training &amp; Development plan, ensuring alignment with strategic objectives, compliance requirements, and identified workforce capability gaps;</li><li>Coordinate and deliver technical, managerial, soft-skills, and HSSE training programs: conduct needs analysis, source accredited providers, manage scheduling and logistics, and oversee post-training evaluation;</li><li>Build and maintain a comprehensive training catalogue covering operational, compliance, and leadership development needs; ensure relevance, quality, and alignment with industry standards;</li><li>Track training utilization, certification renewals, and budget consumption; produce regular reporting to the HR &amp; Communication Manager and ensure audit readiness;</li><li>Maintain training records and individual development plans in the HRIS, rotation compliance and mandatory HSSE certifications;</li><li>Identify and propose innovative learning formats (e-learning, coaching, peer learning, mentoring, simulation-based training) adapted to oil &amp; gas operational realities;</li><li>Contribute to continuous improvement of organizational effectiveness by integrating best practices from the energy sector and supporting long-term talent pipeline development.</li></ul><p><strong>HR Organisation</strong></p><ul><li>Ensure organizational structures remain aligned with evolving business needs and the operational realities of oil &amp; gas activities;</li><li>Update and maintain HR System, to reflect structural changes;</li><li>Support job evaluation processes, competency mapping, and grading recommendations, ensuring consistency with industry benchmarks and internal equity;</li><li>Conduct competency assessments and collaborate with line managers to align employee skill profiles with technical, HSSE, and leadership requirements specific to oil &amp; gas operations;</li><li>Maintain and standardize job description documentation, ensuring accuracy, and alignment with company standards;</li><li>Provide analytical support for workforce planning, including headcount reporting, skills &amp; competencies gap assessments, succession planning, and organizational design proposals.</li></ul><p><strong>Performance Management &amp; Retention</strong></p><ul><li>Coordinate the full performance management cycle, ensuring alignment with corporate objectives, HSSE standards, and oil &amp; gas operational realities;</li><li>Lead the annual and mid-year review processes: train managers, track completion, and consolidate outcomes with accuracy and consistency;</li><li>Support line managers in conducting effective performance conversations, providing coaching tools and frameworks to ensure fairness, transparency, and compliance;</li><li>Analyze performance outcomes to identify trends, risks, and development needs; escalate findings to the HR &amp; Communication Manager with actionable recommendations;</li><li>Design and implement targeted retention initiatives, including stay interviews, retention risk analysis, and tailored action plans for key staff;</li><li>Propose recognition programs that link performance results to both monetary and non-monetary rewards, reinforcing engagement and retention;</li><li>Monitor and report on key people indicators such as turnover and performance in collaboration with Group;</li><li>Contribute to building a culture of meritocracy and recognition, ensuring that performance management supports both employee motivation and business continuity.</li></ul><p><strong>Culture, Employee Engagement &amp; Wellbeing</strong></p><ul><li>Promote company culture and HSSE values, ensuring employees experience a positive, inclusive, and supportive working environment across operations;</li><li>Design and deliver onboarding programs that immerse new joiners in the company s culture, values, compliance standards, and safety practices specific to the oil &amp; gas industry;</li><li>Plan and coordinate team-building activities, internal events, and engagement programs that strengthen collaboration and reinforce a culture of safety and performance;</li><li>Administer and analyze employee engagement surveys; present findings to leadership and facilitate action planning to address workforce concerns and enhance retention;</li><li>In coordination with the Administration department, support the deployment of workplace initiatives contributing to a positive and engaging work environment;</li><li>Take an active part in all Labor union negotiations and social dialogue processes contributing to preparation, attending sessions, and monitoring the execution of commitments;</li><li>Act as a visible and approachable HR contact for culture and engagement matters, fostering trust, psychological safety, and a strong sense of belonging within a multicultural workforce.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bachelor's degree (License, Bac+3) required, Master's degree (Bac+5) preferred, in Human Resources Management, Law (Social/Labor Law), Business Administration;</li><li>Additional certification or continuing education in Tunisian labor law, social security (CNSS) regulations or payroll practice is an asset;</li><li>Additional certifications in HSSE, labor relations, or international HR practices (e.g., CIPD, SHRM, trainings) considered an asset.</li><li>Minimum 5 years of progressive HR generalist experience, including exposure to labor law compliance, employee relations, and organizational development in Tunisia;</li><li>Demonstrated ownership of Learning &amp; Development, performance management, employee engagement, and retention programs in complex industrial or oil &amp; gas environments;</li><li>Proven track record in training design, delivery, and budget management, including HSSE (Health, Safety, Security &amp; Environment) programs and mandatory certifications;</li><li>Strong familiarity with Tunisian labor law, hydrocarbons code, and HR compliance requirements, including union relations and inspection procedures;</li><li>Experience in HRIS Systems and Microsoft Office (PowerPoint, Excel, Word), with the ability to produce executive-ready reports and analytics dashboards.</li><li>French, Arabic and English verbal and written (all three required).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Finance Operations Associate will support operations by delivering high-quality transactional finance activities, ensuring accuracy, timeliness, and strong financial control. The role will focus primarily on daily invoicing, bank reconciliations, AR collections and payment processing, with scope to expand into broader finance responsibilities over time.</p><p>Principal Duties &amp; Responsibilities:</p><ul><li>Prepare and issue daily customer invoices and credit memos in line with agreed processes.</li><li>Liaise with internal stakeholders / clients to resolve billing discrepancies in a timely manner.</li><li>Perform regular bank reconciliations and ensure all transactions are accurately recorded.</li><li>Manage the accounts receivable ledger and ensure accurate recording of customer invoices.</li><li>Proactively follow up on outstanding balances and support the monthly collections process.</li><li>Prepare and upload vendor payment runs to banking platforms in line with approval workflows.</li><li>Maintain accurate financial records across finance systems.</li><li>Assist with audit requests and provide supporting documentation as required.</li><li>Support process improvement and standardisation initiatives.</li><li>Collaborate effectively with the UK finance team and wider business stakeholders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in accounting or finance</li><li>2-4 years experience in finance operations or similar accounting role.</li><li>Demonstratable experience performing bank reconciliations and investigating and resolving reconciling items.</li><li>Experience managing accounts receivable activities, including invoicing, collections and customer account reconciliations.</li><li>Sound understanding of accounting principles, including double-entry bookkeeping.</li><li>Experience using accounting software or ERP systems such as Xero, Netsuite, or similar.</li><li>Experience using Excel for reconciliations and reporting, including lookups and pivot tables.</li><li>Able to stay on task with minimal supervision and regularly report on progress on an individual and team basis.</li><li>Able to effectively multi-task in stressful situations.</li><li>Highly motivated with a willingness to take initiative and complete assignments</li><li>Fluent in English</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides internally and externally technical expertise on parts including parts reports and overviews (LEONI, Suppliers , Customers)</p><p>Contributes to parts identification and selection in all projects phases based on customer requirements and technical know-how</p><p>Supports VAVE changes, including supplier coordination for technical data Benchmarks alternative parts to evaluate functional equivalents, recommends cost-saving initiatives, and identifies new opportunities for purchasing options</p><p>Maintains parts' technical master data inside LEOparts and ECAD systems including part numbers creation, updates of technical attributes and structure definition with regards to OEM releases, suppliers data and internal requirements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a technical field</li><li>3 years of experience in Engineering or Design in the automotive industry</li><li>English minimum level B2</li><li>Communication Skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Works in accordance with released work instructions where applicable</p><p>Provides general administration support for managers</p><p>Acts in compliance with required documents relating to employees</p><p>Gathers data for KPI's and presents them</p><p>Organizes events, visits etc.</p><p>Orders and distributes consumables</p><p>Performs duties in accordance with skill matrix</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education Level : University Degree</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensures the deployment of the Integrated Management System (IMS) within the facility level and approves the need of translation when it is necessary</p><p>Secures the development of local standards if needed</p><p>Coordinates, trains and coaches the plant facility organization for sufficient level of knowledge in Quality standards and tools</p><p>Manages the facility management review activities by collects the inputs and communicates the output of the management review meeting</p><p>Ensures the compliance of the plant facility systems with the customer specific requirements, IATF 16949, ISO 45001 &amp; ISO 14001 and all local regulations</p><p>Coordinates and ensures the effective implementation and generalization of corrective and preventive actions resulted from audits with the team in the concerned area</p><p>Leads the internal and external audits preparation within the production facility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Scientific field</li><li>Min 2 years in Quality Mangement</li><li>Fluent English</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment - Ensures technical availability of production equipment - Makes improvement suggestions for the maintenance process and production equipment/facility equipment - Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions - Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment) - Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance - Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities - Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable) - Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).</p><p>Desired experience in an industrial environment (ideally in a production setting).</p><p>Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.</p><p>Analytical mindset, thoroughness, and ability to prioritize.</p><p>Team player with initiative and a proactive attitude.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both English and French languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assists in developing country and internal laboratory work instructions</p><p>Registers new equipment</p><p>Monitors calibration frequencies</p><p>Periodically checks the equipment condition</p><p>Executes calibration internally and coordinates with external service providers</p><p>Executes maintenance needs for the lab equipment internally or by using external service provider or equipment supplier</p><p>Supports Laboratory related reporting</p><p>Ensures compliance to lab KPIs</p><p>Verifies calibration documents provided by external company and check them for approval and requalification</p><p>Performs laboratory tests</p><p>Evaluates results according to customer specifications and LEONI standards</p><p>Informs superiors and relevant teams (quality and production) in case of negative results</p><p>Evaluates requalification tests of production equipment</p><p>Optimizes all the calibration activities to lowest possible costs</p><p>Identifies possible affected material in case of defect Measuring or Test-Equipment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education Level: University Degree in Scientific field</li><li>Language: Fluent English</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwor</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensures accurate and efficient Raw Material supply process - Maintains accurate supplier and article master data - Checks Material Requirements Planning (MRP) results and sends orders to suppliers - Tracks supplier deliveries, identifies bottlenecks and escalates risk of shortages - Ensures optimum stock level for raw materials and takes actions to avoid and reduce excess/obsoletes, etc. - Supports technical changes by ensuring ordering/deliveries of new components - Supports the supplier integration (localization, consignment agreements, logistics agreements, delivery performance evaluation, etc.) - Develops and maintains regular contact with suppliers - Regularly reviews the supplier delivery performance evaluation - Supports the stock-take and cycle counting processes in the plant</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer degree [Industrial engineering Logistics engineering - Technical engineering] | , Master in logistics</li><li>Language: English C1 &amp; French C1</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensures accurate and efficient Raw Material supply process - Maintains accurate supplier and article master data - Checks Material Requirements Planning (MRP) results and sends orders to suppliers - Tracks supplier deliveries, identifies bottlenecks and escalates risk of shortages - Ensures optimum stock level for raw materials and takes actions to avoid and reduce excess/obsoletes, etc. - Supports technical changes by ensuring ordering/deliveries of new components - Supports the supplier integration (localization, consignment agreements, logistics agreements, delivery performance evaluation, etc.) - Develops and maintains regular contact with suppliers - Regularly reviews the supplier delivery performance evaluation - Supports the stock-take and cycle counting processes in the plant</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer degree [Industrial engineering Logistics engineering - Technical engineering] | , Master in logistics</li><li>Language: English C1 &amp; French C1</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages import and export declarations, organizes the shipping documentation and procures and maintains customs master data in the LEONI customs system or ERP system - Identifies and proposes optimization and standardization of existing processes - Manages import and export declarations in the name of country organization - Procures customs data (e.g. LTD) from suppliers and maintains data in local data system accordingly (e.g. ERP or customs system) - Checks, releases and archives import declarations - Applies for refund or supplementary payment of import duties - Issues Intrastat declarations for country organization (only for EU plants) - Calculates preferential origin - Maintains and applies for customs authorizations, export licenses or special customs procedures (if applicable) - Supports other country departments in customs related topics - Represents the company in the interactions with local or regional Customs Office</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Language: English &amp; French</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Performs and drive efficiency improvement activities - Ensures the implementation of production efficiency monitoring systems including but not limited to KOSU, VSM, 5S, etc. - Performs the analysis of production processes based on standard (IE) methods, detects time bottlenecks, MUDA and implements measures to highlight and resolve - Defines and performs production process balancing according to performed time analysis and implements into the production area - Ensures the creation and maintenance of industrial engineering related manufacturing master data including but not limited to work station documents, MES system data, capacity planning, ramp-up planning, etc. - Supports and ensures the implementation of new products &amp; technical changes (e. g. Change Management according CP2.2.2) - Supports the development of new production equipment and processes in coordination with Country &amp; Production Management teams - Performs time analysis of production processes using REFA or MTM methodology</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education Level : University Degree in a relevant field</li><li>Language: English &amp; French</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Description du poste<p>- Ensures the deployment of the Integrated Management System (IMS) within the facility level and approves the need of translation when it is necessary<br></p><br><p>- Secures the development of local standards if needed<br></p><br><p>- Coordinates, trains and coaches the plant facility organization for sufficient level of knowledge in Quality standards and tools<br></p><br><p>- Manages the facility management review activities by collects the inputs and communicates the output of the management review meeting<br></p><br><p>- Ensures the compliance of the plant facility systems with the customer specific requirements, IATF 16949, ISO 45001 &amp; ISO 14001 and all local regulations<br></p><br><p>- Coordinates and ensures the effective implementation and generalization of corrective and preventive actions resulted from audits with the team in the concerned area<br></p><br><p>- Leads the internal and external audits preparation within the production facility</p><br><br><br>Qualifications et Expérience<p>Education Level: University Degree in Scientific field<br></p><br><p>Experience: Min 2 years in Quality Mangement<br></p><br><p>Language: Fluent English<br></p><br><p>Communication<br></p><br><p>Social &amp; intercultural sensitivity<br></p><br><p>Change management<br></p><br><p>Target &amp; result orientation<br></p><br><p>Motivation &amp; resilience<br></p><br><p>Self-organization<br></p><br><p>Conflict management<br></p><br><p>Teamwork&nbsp;</p><br><br><br>Avantages <p><em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br></em></p><br><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.&nbsp;</p><br><p>LEONI Wiring Systems Tunisia SARL</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Defines and implements the standard Material Flow processes and KPIs in the Raw Material / Semi-Finished Goods / Finished goods warehouses - Calculates the optimized Kanban quantities by considering: production/customer demand, supplier box quantity, replenishment time, delivery routes, ABC XYZ parameters, etc. - Defines the appropriate type of Kanban boxes to be used for each material by considering: defined Kanban quantity, material weight, material volume, other specific storage requirements, etc. - Defines and optimizes the layout and the space requirements for the storage racks in Raw Material / Semi-Finished Goods / Finished goods warehouses: appropriate storage locations based on ergonomically reasons; proper storage conditions based on the supplier requirements; etc. - Calculates the needed resources for running a lean material flow (incl. workload, no. of personnel, equipment, etc.) - Calculates the Capex (transport and storage equipment), Headcount and Space needed for the Raw Material / Semi-Finished Goods / Finished goods warehouses - Prepares and maintains in CAO eKanban the MIN-MAX level calculation for cut wires and preassembly products - Supports the bundle size definition and technical changes by planning the run in/run out of circuits and sub-assemblies</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>English &amp; French Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Drives delivery of training services as defined in department or team scope and yearly operational department or team plans - Manages and monitors induction trainings incl. planning, logistics, training conduction, data collection, evaluations, reports - Supports regular and needs based training needs analysis and elaboration of suitable training programs - Develops, sets-up and conducts trainings in defined areas incl. training curriculum definition, training content and material creation, conduction and monitoring - Provides advice and subject matter expertise in the area of training, within HR community and towards the business - Ensures adherence to globally defined policies, processes, tools and frameworks - Ensures accurate &amp; compliant data quality for all training related data, regular maintenance and required cleansing of data according to global and local rules defined - Prepares regular ad-hoc analysis, reports and presentations - Supports and leads upon request global and local initiatives and roll-ins of training and related programs, policies, processes, projects - Secures continuous improvement of training processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Level of Education: University Degree Branch Of Study: all branchs Experience:1 year is appreciated Language: French, English Social competences: Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork Professional competences: Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams - Supports and applies planning, standardization and realization of Production Engineering activities (Change management, Equipment planning, creation and release of master data, method of manufacture, etc.) - Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level - Supports the definition and implementation of processes and material flows within the Assembly area line setup - Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP), production drawings, bill of material, Manufacturing Execution Systems (MES) data, board designs, Failure Mode and Effects Analysis FMEA, etc. - Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date - Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2 - Ensures the validation and release of production equipment including but not limited to new material combinations, new tooling, lay-up boards, module boards, jigs, test tables, boards and work place or station layouts &amp; documents etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>English &amp; French Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensures accurate and efficient production scheduling process for customer satisfaction, respecting defined FG inventory policy and minimizing risk of production of obsolete stock - Ensures OTIF deliveries, respecting customer demand at the optimum cost level - Analyses customer demand, creates a rough, workable production plan in line with the MPS and provides it to production - Conducts permanent monitoring of production output to ensure availability of FG in line with Customer Demand and FG Inventory Startegy - Identifies urgent products and escalates the issue to the responsible persons; proposes alternative delivery plan if the customer deadlines risk not to be achieved - Supports the dispatch process and outbound truck planning - Maintains the parameters and accuracy of Finished Good inventory into the ERP system - Coordinates with procurement the material availability in case of relevant customer demand deviation and to prevent material shortages - Supports the technical change process in order to ensure the availability of material and to avoid obsolescence - Maintains regular contact with the Adv. FG WHs inside the Country or selected Customers for direct deliveries to the customers - Prepares the analysis to establish the claims to be submitted to the customer (obsolete stock and nonperformance costs due to customer demand deviation) - Supports the Stock Take process in the facility - Tracks FG excess stock and takes necessary actions to reduce it</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer degree [Industrial engineering Logistics engineering - Technical engineering]</li><li>Master in logistics</li><li>Language: English C1 &amp; French C1</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">What You Will Do<br>• Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner<br>• Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures<br>• Use appropriate systems and available resources as necessary to assist in responding to each request<br>• Support and provide information to all internal and external customers in a professional and courteous manner<br>• Participate in cross-functional communications and meetings to support the team/domain/center<br>• Perform additional responsibilities as required<br>Your Qualifications<br>At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply even if you feel that you don t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.<br>• Undergraduate degree or equivalent experience in Marketing or Business Administration preferred<br>• Strong command of the English language<br>• At least one (1) year of customer service experience<br>• Previous experience in a multi-channel customer service environment preferred<br>• The ability to provide excellent customer service while multi-tasking<br>Nice to Have<br>• Experience with graphic design and/or photo imaging design software a plus<br>Why You'll Love Working Here<br>There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We re an inclusive community. We re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.<br><br></div></section>