وظائف مندوب مبيعات - تونس العاصمة تونس

<p><b>. Responsibilities</b></p><p><br></p><p>Under the supervision of the DESAIN Project Manager and the Head of Mission of ICU Tunisia, the Project Assistant will be responsible for:</p><p><br></p><p>To ensure the daily administrative, logistical and operational monitoring of the DESAIN project activities.</p><p>Organize meetings, workshops, seminars, training sessions and field trips for the team.</p><p>Drafting meeting minutes, reports, periodic activity reports and follow-up summaries.</p><p>Ensure the management, classification and systematic archiving of project documentation (contractual documents, deliverables, correspondence, supporting documents).</p><p>Supporting the preparation and monitoring of payment files, service or purchase contracts, narrative and financial reports related to the project.</p><p>Maintain day-to-day administrative liaison with project partners, including local representatives from the public and private sectors.</p><p>Conduct field visits to monitor project activities or to collect documentation or information important for the smooth running of the project.</p><p>Contribute to the development and dissemination of internal and external communication materials for the DESAIN project.</p><p>5. Desired Profile</p><p><br></p><p>Training</p><p><br></p><p>University degree (Bachelor's or Master's) in management, business administration, sustainable development, environmental science, energy engineering or a similar discipline.</p><p>Professional experience</p><p><br></p><p>Professional experience of between 2 and 4 years in administrative support or development project management.</p><p>Proven experience in at least one of the following areas is required (experience in two or three areas will be a significant asset):</p><p>Operational and/or logistical support for international cooperation projects of NGOs;</p><p>Administrative and financial monitoring of environmental, energy or sustainable development projects;</p><p>Organization of multi-stakeholder events and management of partner relationships.</p><p>Prior experience on projects funded by international donors (UN, EU, bilateral agencies or others) is required.</p><p>Required supporting documents</p><p><br></p><p>Two contact details for reference persons (hierarchical superior or project manager) who can be contacted for verification.</p><p>6. Required skills</p><p><br></p><p>Good knowledge of administrative and logistical management procedures for development cooperation projects.</p><p>Excellent command of French and English (spoken and written).</p><p>Perfect mastery of the Office suite (Word, Excel, PowerPoint) and online collaborative work tools (Calendar, Drive, meeting tools).</p><p>Excellent writing, summarizing and document management skills.</p><p>Strong sense of organization, rigor, autonomy and team spirit.</p><p>Ability to manage task priorities and meet tight deadlines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>We are currently seeking a Reservations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a Reservations Manager , you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience. Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where reservations initiatives &amp; hotel targets are achieved. Supervises the reservations team fostering a culture of growth, development, and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in reservations. Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions with proven problem- solving capabilities offering support where required. Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >What if you led one of NeoXam's most strategic transformation projects? We are looking for a Jira &amp; Confluence Cloud Administrator (M/F) to lead the migration of our Atlassian ecosystem to the cloud and transform it into a modern, reliable, and data-driven platform. At the heart of the Software Factory, you will wear three hats: hands-on administration, migration management, and analytical reporting. You will be the key contact for the Support and R&amp;D teams and the driving force behind the standardization of usage across the company. Your mission: Your priority for the coming months will be to support the teams in the transformation from Jira Server to JSM &amp; Jira Cloud and to establish best practices for using the tool and its plugins.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Jira &amp; Confluence Cloud administration (core role)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Administer and maintain Jira and Confluence Cloud environments: configuration, workflows, permissions, schemas, automations.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the stability, performance and security compliance of the platform.</font></font></li><li><font dir="auto" ><font dir="auto" >Standardizing usage between teams: best practices, governance, templates.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting users in the adoption and optimization of Jira / Confluence and their plugins.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Jira migration program (high priority)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Managing the migration from Jira Server to Jira Cloud: strategy, data selection and mapping, validation.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure business process continuity during migration phases and coordinate the waves with stakeholders.</font></font></li><li><font dir="auto" ><font dir="auto" >Short term: migration of Support teams to Jira Service Management (JSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Medium term: migration of R&amp;D teams to Jira Software Cloud.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Reporting &amp; Analytics (Expertise Required)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Design and maintain dashboards and reports with eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide operational indicators (Support metrics, SLA, usage, backlog) and inform management decisions with data.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Collaboration &amp; continuous improvement</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working hand in hand with the Support (JSM adoption), R&amp;D (Jira Software usage) and IT / DevOps / Software Factory teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Identify opportunities for process automation and optimization, and contribute to internal standards and best practices.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Solid experience in Jira Cloud and Confluence Cloud administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience on Jira (Server Cloud) migration projects.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong expertise in eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of Support and Development workflows (Agile, ITSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Experience with Jira Service Management (JSM) and project management.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of automation (Jira Automation, integrations, REST APIs) and large-scale multi-team environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Curiosity, involvement and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to propose solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Daily learning and development are essential.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, tenacity and a genuine ability to communicate and promote good practices.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description of the role Are you ready to make numbers speak and turn Revenue Management into an art? Join Radisson Hotel Group, where every data point becomes a success story. At Radisson Hotel Group, we value your entrepreneurial spirit and collaborative nature. We cultivate an inclusive and caring culture where, together, we ensure every moment truly matters. Assert your uniqueness within our team and discover exciting development opportunities that await you, along with the chance to create memorable moments. Our employees are at the heart of our success. Your role guarantees variety and dynamism on a daily basis. We are currently looking for a Revenue Manager to join our dynamic team. At Radisson Hotel Group, we go far beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to valuing and developing talent, by offering progression opportunities and fostering a culture of continuous learning. As a Revenue Manager, you bring great strategic acumen, a results-oriented approach, and a strong commitment to optimizing revenue streams to our team. Your expertise and passion for maximizing profitability will be valuable assets in driving our revenue management strategies to excellence. Ensure the smooth operation of the Revenue Management department, overseeing all aspects of hotel reservations and requests related to meetings and events. Proactively work to improve guest satisfaction and comfort by providing positive and prompt responses to guest requests and resolving issues. Develop and implement strategies to identify, communicate, and achieve key Revenue Management performance indicators. Ensure complete team management within the department, fostering a work environment conducive to progress, development, and performance. Responsible for cost and inventory tracking, while ensuring the achievement of set productivity and performance levels. Establish and maintain effective working relationships with all key internal and external stakeholders. Analyze business performance and propose recommendations to improve financial results. Ensure compliance with legislation and adherence to standards, by planning, implementing, and documenting best practices and due diligence requirements for internal and external audits, with follow-up as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in Revenue Management, with excellent analytical and problem-solving skills. Proven management and supervision skills, with an operational approach and exemplary leadership. Commitment to providing exceptional customer service, with a genuine passion for the hotel industry. Ability to propose creative solutions, offering advice and recommendations. Personal integrity, capable of meeting the demands of a rigorous, available, and energetic environment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our company manages one of the largest Elasticsearch clusters in France, powering a high-performance search engine applied to one of the most exhaustive global patent databases on the market. Within the "Data as a Service" (DaaS) team, we are the software and architectural core of this platform. We design data structures (mappings), develop massive ingestion pipelines, write custom plugins for Elasticsearch, and manage the query and caching backend. The DaaS team is responsible for application performance, index optimization, and result relevance. As part of our business development in Tunisia, we are looking for an Expert Elasticsearch and Backend Java Engineer to become a technical expert in our local team and collaborate closely with the teams in France.</p><p>Your Missions:</p><p>Reporting to the DaaS team, your responsibilities will cover the entire data lifecycle and Elasticsearch performance, from development to production investigation:</p><p>1. Elasticsearch Design &amp; Performance:</p><p>Design, optimize, and evolve data modeling (mappings, tokenizers, analyzers, data types) to ensure fast searches on millions of large documents.</p><p>Develop specific extensions and plugins in Java directly integrated with Elasticsearch to meet complex business needs for patent processing.</p><p>Actively participate in the preparation, testing, and validation of major and minor versions of the ES cluster.</p><p>2. Backend Development &amp; Pipelines (Java):</p><p>Develop and maintain the Elasticsearch query management backend and high-performance caching systems.</p><p>Design and optimize data loading programs (massive / batch data ingestion) and real-time index update flows.</p><p>3. Monitoring, Optimization &amp; Production Support:</p><p>Analyze cluster performance (Search &amp; Indexing throughput, latencies, JVM usage, Garbage Collection, Heap) for proactive optimization.</p><p>Be the technical point of contact for production incident investigations (in collaboration with the Systems team): slow queries, unstable nodes, etc.</p><p>Ensure capacity planning from an application perspective (sizing of shards, segments, nodes).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Technical Skills (Hard Skills):</b></li><li><b>Elasticsearch Expertise:</b> You have a mastery of Elasticsearch's internal architecture (Lucene, sharding, segments, index lifecycle, advanced aggregations). You know how to profile and optimize complex queries (Query DSL). You are familiar with indexing and searching text-based documents.</li><li><b>Java Development:</b> Perfect mastery of Java (Core, Concurrency, Performance) for backend development, pipelines, and ideally ES plugins.</li><li><b>Performance &amp; Internals:</b> Excellent knowledge of the JVM (tuning, GC log analysis, thread dumps, heap dumps).</li><li><b>Python Development:</b> Knowledge of Python and data manipulation libraries (pandas).</li><li><b>Data &amp; CI/CD Ecosystem:</b> Good knowledge of build and containerization tools (Maven, Git, Docker).</li><li><b>Human and Relational Qualities (Soft Skills):</b></li><li><b>Autonomy and Rigor:</b> Ability to propose optimizations and carry subjects end-to-end in a context.</li><li><b>Analytical and Investigative Mindset:</b> You enjoy digging into logs and metrics to solve complex performance issues (troubleshooting problems).</li><li><b>Communication:</b> Excellent level of French (written and oral) for daily interaction with the team based in France.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you passionate about leading people, scaling automation, and enabling Citizen Development &amp; AI adoption across a global organization? As Team Leader RPA &amp; Citizen Development, you lead a cross-functional team consisting of two roles: 'AI &amp; Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people while keeping delivery scalable, governed, and aligned with the business.</p><p>1. Team leadership &amp; people development</p><ul><li>Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.</li><li>Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.</li><li>Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.</li><li>Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.</li><li>Continuously improve your team and its processes grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.</li></ul><p>2. Delivery &amp; technical oversight</p><ul><li>Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.</li><li>Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.</li><li>Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.</li><li>Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.</li></ul><p>3. Strategy, stakeholders &amp; governance</p><ul><li>Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.</li><li>Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.</li><li>Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.</li></ul><p>4. Adoption, improvement &amp; scaling</p><ul><li>Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.</li><li>Identify opportunities to improve tools, processes, delivery models, and governance</li><li>Explore new technologies in AI, RPA, Power Platform, and intelligent automation</li><li>Identify what to scale across the company and where to reuse existing solutions.</li><li>Report progress, value, and pipeline transparently to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.</li><li>Experience with UiPath and/or Microsoft Power Platform.</li><li>Strong business-to-technical translation skills and stakeholder management across business and IT.</li><li>Good communicator and storyteller, able to make complex topics simple and actionable.</li><li>Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.</li><li>Outcome-oriented, with the judgment to balance delivery speed against technical soundness.</li><li>Intrinsically motivated to innovate and improve your team, its processes, and yourself.</li><li>A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.</li><li>Experience scaling automation/AI programs across a large or global organization.</li><li>Hands-on background with our core tool set: UiPath, Microsoft Power Platform ( Copilot Studio, Power Automate, Power Apps, Power BI) , and Microsoft 365 Copilot, plus Generative AI more broadly ideally as a former pro maker yourself so you can credibly challenge and improve your developers' work.</li><li>Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.</li><li>Programming/scripting awareness (Python, VBA) and API/database integration.</li><li>Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.</li><li>Experience with change management, digital adoption, or community building.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the head of Head of Resource Management and direct supervision of the Information Management and Technology (IMT) Officer, the Senior ICT Associate will be responsible and accountable for providing the necessary Information Communications and Technology (ICT) support and guidance to the International Organization for Migration (IOM) Tunis Country Office (CO). Provide up to tier 2 level ICT technical support to end users within Tunisia CO, resolving complex technical issues and maintaining the continuity and reliability of ICT services. Coordinate specialized end user support by managing the full lifecycle of assigned ICT issue tickets, resolving technical queries through multiple service channels and maintaining compliance with established Service Level Agreements (SLA). Provide support and assistance in the implementation, configuration and upgrades of ICT network infrastructure (firewall, routers, switches, access points, wan optimizers, etc.) and systems while recommending best technical solutions to achieve organizational standards within local technical constraints. Implement and monitor compliance in accordance with IOM ICT standards, policies and guidelines on networks, systems, telecoms, and all ICT services and equipments, maintaining operational consistency and security. Administer IOM Tunis ICT services/solutions (Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive) and related platforms to maintain secure, reliable and effective ICT service delivery. Work with the administration of Azure/Intune for the compliance of IOM Tunis with the established IOM ICT/Security standards (Microsoft Entra ID, SGs, Intune, etc.) Provide and facilitate end-user training and business process guidance, when necessary, supporting user capability and the effective adoption of organizational technologies and systems. Create and maintain comprehensive documentation and reference materials for implemented ICT systems in the CO for consistent system administration. Maintain an up-to-date record of ICT hardware and software asset records and recommend timely equipment replacement and software licenses renewal to the supervisor to support operational continuity. Support in access control management by maintaining cards registration, deletion, and activity logs reporting Implement IOM s Data Protection Principles into all Information Technology (IT)/Information Systems (IS) solutions and service delivery supporting compliance and security requirements. Immediately escalate any ICT problems or issues to IMT officer in the CO and regularly recommend improvements on efficiency and operational service or performance. Implement the ICT Business Continuity Plan (BCP) and Disaster Recovery Plans in the CO, monitor completion and accuracy of server s backup plans in accordance with IOM ICT standards. Administer endpoint security and compliance solutions, including Microsoft Intune, BitLocker, Zscaler, antivirus/EDR platforms and operating system patch management to maintain secure and compliant ICT environment. Perform such other relevant duties as maybe assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION Bachelor s degree in Computer Science, Engineering or a related field from an accredited academic institution with four years of relevant professional experience; or High School diploma with six years of relevant professional experience.</p><p>EXPERIENCE Demonstrated experience in Microsoft M365 Applications and Windows operating system; Has experience with offices support for LAN infrastructure, Active Directory domain environment and Windows- based servers, Windows Server, Microsoft Azure and desk support; Relevant experience in ICT systems including Database/System Management, or a combination of study, training, and professional work in a related field preferably in the Humanitarian or Development Fields; and, Previous work experience in international organizations and service industry companies would be an advantage.</p><p>SKILLS Can support and troubleshoot computer and network equipment, including Microsoft Office applications, TCP/IP Networking, and Windows operating systems; Strong understanding of Active Directory and Group policies; Ability to analyse and resolve endpoint compliance issues using Azure INTUNE; Ability to work in a team environment; able to initiate and manage group studies to learn more about supporting the current infrastructure; and, Ability to present ideas in a user-friendly language to non-technical staff and end-users knowledge of an issue-tracking system an advantage.</p><p>Languages IOM s official languages are English, French, and Spanish. REQUIRED For this position, fluency in English is required (oral and written).</p><p>DESIRABLE Working knowledge of Arabic and French.</p><p>Competencies The incumbent is expected to demonstrate the following values and competencies:</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HR Generalist is a strategic and operational HR partner within the HR function, responsible for designing and delivering Learning &amp; Development initiatives, organizational effectiveness programs, talent retention strategies, employee engagement, and health &amp; wellbeing solutions for the Tunisia branch office. Operating in a highly regulated oil &amp; gas environment, the role ensures workforce capability, compliance with Tunisian labor law and hydrocarbons regulations, and alignment with HSSE standards. It works closely with the HR &amp; Communication Manager to translate the people strategy into concrete programs that strengthen culture, enhance performance, and support business continuity. Complementing the HR &amp; Payroll Administrator, who manages payroll and administrative processes, the HR Generalist owns the broader HR generalist and organizational development scope. The role is expected to operate with significant autonomy, lead cross-functional HR initiatives, act as a trusted advisor to line managers, and drive continuous improvement of HR practices across Mazarine Tunisia s operations.</p><p><strong>RESPONSIBILITIES &amp; TASKS</strong></p><p><strong>Learning, Training &amp; Development</strong></p><ul><li>Lead the design and implementation of training programs that build technical, managerial, behavior and HSSE (Health, Safety, Security &amp; Environment) capabilities critical to oil &amp; gas operations;</li><li>Support the HR &amp; Communication Manager in developing the annual Training &amp; Development plan, ensuring alignment with strategic objectives, compliance requirements, and identified workforce capability gaps;</li><li>Coordinate and deliver technical, managerial, soft-skills, and HSSE training programs: conduct needs analysis, source accredited providers, manage scheduling and logistics, and oversee post-training evaluation;</li><li>Build and maintain a comprehensive training catalogue covering operational, compliance, and leadership development needs; ensure relevance, quality, and alignment with industry standards;</li><li>Track training utilization, certification renewals, and budget consumption; produce regular reporting to the HR &amp; Communication Manager and ensure audit readiness;</li><li>Maintain training records and individual development plans in the HRIS, rotation compliance and mandatory HSSE certifications;</li><li>Identify and propose innovative learning formats (e-learning, coaching, peer learning, mentoring, simulation-based training) adapted to oil &amp; gas operational realities;</li><li>Contribute to continuous improvement of organizational effectiveness by integrating best practices from the energy sector and supporting long-term talent pipeline development.</li></ul><p><strong>HR Organisation</strong></p><ul><li>Ensure organizational structures remain aligned with evolving business needs and the operational realities of oil &amp; gas activities;</li><li>Update and maintain HR System, to reflect structural changes;</li><li>Support job evaluation processes, competency mapping, and grading recommendations, ensuring consistency with industry benchmarks and internal equity;</li><li>Conduct competency assessments and collaborate with line managers to align employee skill profiles with technical, HSSE, and leadership requirements specific to oil &amp; gas operations;</li><li>Maintain and standardize job description documentation, ensuring accuracy, and alignment with company standards;</li><li>Provide analytical support for workforce planning, including headcount reporting, skills &amp; competencies gap assessments, succession planning, and organizational design proposals.</li></ul><p><strong>Performance Management &amp; Retention</strong></p><ul><li>Coordinate the full performance management cycle, ensuring alignment with corporate objectives, HSSE standards, and oil &amp; gas operational realities;</li><li>Lead the annual and mid-year review processes: train managers, track completion, and consolidate outcomes with accuracy and consistency;</li><li>Support line managers in conducting effective performance conversations, providing coaching tools and frameworks to ensure fairness, transparency, and compliance;</li><li>Analyze performance outcomes to identify trends, risks, and development needs; escalate findings to the HR &amp; Communication Manager with actionable recommendations;</li><li>Design and implement targeted retention initiatives, including stay interviews, retention risk analysis, and tailored action plans for key staff;</li><li>Propose recognition programs that link performance results to both monetary and non-monetary rewards, reinforcing engagement and retention;</li><li>Monitor and report on key people indicators such as turnover and performance in collaboration with Group;</li><li>Contribute to building a culture of meritocracy and recognition, ensuring that performance management supports both employee motivation and business continuity.</li></ul><p><strong>Culture, Employee Engagement &amp; Wellbeing</strong></p><ul><li>Promote company culture and HSSE values, ensuring employees experience a positive, inclusive, and supportive working environment across operations;</li><li>Design and deliver onboarding programs that immerse new joiners in the company s culture, values, compliance standards, and safety practices specific to the oil &amp; gas industry;</li><li>Plan and coordinate team-building activities, internal events, and engagement programs that strengthen collaboration and reinforce a culture of safety and performance;</li><li>Administer and analyze employee engagement surveys; present findings to leadership and facilitate action planning to address workforce concerns and enhance retention;</li><li>In coordination with the Administration department, support the deployment of workplace initiatives contributing to a positive and engaging work environment;</li><li>Take an active part in all Labor union negotiations and social dialogue processes contributing to preparation, attending sessions, and monitoring the execution of commitments;</li><li>Act as a visible and approachable HR contact for culture and engagement matters, fostering trust, psychological safety, and a strong sense of belonging within a multicultural workforce.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bachelor's degree (License, Bac+3) required, Master's degree (Bac+5) preferred, in Human Resources Management, Law (Social/Labor Law), Business Administration;</li><li>Additional certification or continuing education in Tunisian labor law, social security (CNSS) regulations or payroll practice is an asset;</li><li>Additional certifications in HSSE, labor relations, or international HR practices (e.g., CIPD, SHRM, trainings) considered an asset.</li><li>Minimum 5 years of progressive HR generalist experience, including exposure to labor law compliance, employee relations, and organizational development in Tunisia;</li><li>Demonstrated ownership of Learning &amp; Development, performance management, employee engagement, and retention programs in complex industrial or oil &amp; gas environments;</li><li>Proven track record in training design, delivery, and budget management, including HSSE (Health, Safety, Security &amp; Environment) programs and mandatory certifications;</li><li>Strong familiarity with Tunisian labor law, hydrocarbons code, and HR compliance requirements, including union relations and inspection procedures;</li><li>Experience in HRIS Systems and Microsoft Office (PowerPoint, Excel, Word), with the ability to produce executive-ready reports and analytics dashboards.</li><li>French, Arabic and English verbal and written (all three required).</li></ul><p></p></section>