مطلوب مهندسين بترول

من ٠ إلى ٠ سنة بيت.كوم

Public Area Attendant

On-site - تونس ١٧ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

2 - 5 Years Naukri Gulf

Office & HR Coordinator- Sousse

On-site - تونس - تونس العاصمة ١٠ أغسطس ٢٠٢٦

الموارد البشرية

<div><div> Your tasks Reporting to the Site Manager, you will play a key role in the smooth operation of the site: <ul> <li> To ensure the administrative and organizational follow-up of activities </li> <li> Coordinate exchanges between the different departments </li> <li> Participate in the organization of internal and external events </li> <li> Provide administrative support to management </li> <li> Contribute to HR activities and internal communication </li> <li> Managing logistical aspects (suppliers, monitoring, organization) </li> </ul> </div> </div> Job requirements <div> <div> Your profile <ul> <li> Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in management, administration or equivalent </li> <li> 3-5 years of experience in a similar position </li> <li> Excellent command of French (C1) and English (B1) </li> <li> Good mastery of office tools </li> <li> Sense of organization and prioritization </li> <li> Autonomy, rigor and a sense of confidentiality </li> <li> Excellent interpersonal skills and team spirit </li> </ul> Additional advantages <ul> <li> Experience in an international or multi-site environment </li> <li> Experience in organizing HR events or activities </li> </ul> Why join us? <ul> <li> Multinational, professional, structured and dynamic environment </li> <li> Opportunity sd volution </li> <li> collaborative and high-performing team </li> </ul> </div></div>

1 - 6 Years Naukri Gulf

Account Receivable

On-site - تونس - تونس العاصمة ٢١ يوليو ٢٠٢٦

القانون

POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, credit cards payments in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.Desired Candidate ProfileEducation: high school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

بيت.كوم

Specialist Customs & Export Control

On-site - تونس ٢٣ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world. Job DescriptionManages import and export declarations, organizes the shipping documentation and procures and maintains customs master data in the LEONI customs system or ERP system - Identifies and proposes optimization and standardization of existing processes - Manages import and export declarations in the name of country organization - Procures customs data (e.g. LTD) from suppliers and maintains data in local data system accordingly (e.g. ERP or customs system) - Checks, releases and archives import declarations - Applies for refund or supplementary payment of import duties - Issues Intrastat declarations for country organization (only for EU plants) - Calculates preferential origin - Maintains and applies for customs authorizations, export licenses or special customs procedures (if applicable) - Supports other country departments in customs related topics - Represents the company in the interactions with local or regional Customs Office Qualifications and Experience• Education Level : University Degree in a relevant field • Language: English & French • Communication • Social & intercultural sensitivity • Change management • Target & result orientation • Motivation & resilience • Self-organization • Conflict management • Teamwork </div>

2 - 5 Years Naukri Gulf

Middle Office Analyst Bonds

On-site - تونس - تونس العاصمة ٢٣ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

About Market SecuritiesMarket Securities is an independent international broker-dealer providing execution and liquidity solutions across Fixed Income, Equities, Derivatives and Structured Products.As part of our continued growth, we are looking for a Middle Office Analyst Bonds to join our Operations Hub in Tunis. You will play a key role in supporting our Fixed Income business by ensuring the smooth processing of trades from execution through settlement while maintaining the highest operational standards.Key Responsibilities<ul><li>Support the post-trade lifecycle for Fixed Income products.</li><li>Monitor trade capture, confirmations and settlement.</li><li>Manage settlements across Government Bonds, Corporate Bonds, SSA and Emerging Markets through Euroclear, Clearstream and domestic markets.</li><li>Investigate and resolve settlement breaks and unmatched trades.</li><li>Liaise daily with traders, brokers, counterparties, custodians and clearing agents.</li><li>Perform reconciliations and support accurate P&L reporting.</li><li>Maintain strong operational controls and escalate risks where appropriate.</li><li>Contribute to high settlement rates and excellent client service.</li></ul>What we're looking for<ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul>Why join us?<ul><li>Join a growing international financial institution.</li><li>Work in a dynamic and collaborative Operations team.</li><li>Gain exposure to international Fixed Income markets.</li><li>Opportunity to develop within a fast-growing global organisation.</li></ul>Desired Candidate Profile<ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul>

من ٠ إلى ٠ سنة Naukri Gulf

S-E-SE IT Operations LEONI Wiring System Egypt S.A.E

On-site - تونس - تونس العاصمة ٢٤ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Contributes to the definition for scope of handover to operations - Participates in the definition and ensures consistent execution of operational procedures - Executes 1st level service desk for IT service portfolio - Executes 2nd and assists 3rd level support for all relevant IT solutions - Picks up and prioritize Service Requests & Incidents - Administrates, monitors, and operates existing IT systems - Creates, approves, manages, and maintains IT continuity plans - Administrates and manages user identity and access to IT systems - Ensures security protection and technical realizations for IT systems</div></section><section>Desired Candidate Profile<ul><li>University Degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>Minimum 1 year of experience in IT Operations, Service Management, or a similar role.</li><li>Basic knowledge of IT infrastructure, systems, and service management processes.</li><li>Experience with reporting tools and data analysis is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management skills.</li><li>Ability to work in a dynamic and international environment.</li><li>Proficiency in MS Office applications.</li><li>Fluent English (B2 level or higher).</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Auditor

On-site - تونس - تونس العاصمة ١١ يونيو ٢٠٢٦

المحاسبة والمالية والبنوك

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">You will be expected to: - Audit the manufacturing sites of our clients suppliers, sometimes without warning. Your areas of attention will include labor rights, health and safety, environmental security, and others, according to the applicable international standard or the client s in-house procedure - Be alert to any violations, staying vigilant when dealing with factory management, and recording all your findings in detailed reports, to be delivered to the client - Approach your job with utmost integrity, as your conduct during an audit can have lasting consequences for the supplier, factory staff, and our clients We may also request you to: - Provide your expertise in client meetings, to create custom quality control procedures based on their specific requirements - Contribute your ideas for improving the quality of our Operations projects</div></section><section>Desired Candidate Profile<ul><li>A higher education degree in Engineering, Law, Economics, Social Sciences or a related major.</li><li>Master's degree.</li><li>3+ years of experience conducting social audits.</li><li>APSCA certification (CSCA preferred).</li><li>SMETA/BSCI/SA8000/WRAP or mixed audits done in recent 12 months.</li><li>Have good command of English (spoken and written)</li></ul></section>

بيت.كوم

Painter

On-site - تونس ٣٠ يوليو ٢٠٢٦

التصنيع والإنتاج

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY The Painter is responsible for maintaining the appearance and condition of the hotel's interior and exterior surfaces through painting, touch-ups, wall repairs, and decorative finishes. The role ensures that guest rooms, public areas, and back-of-house facilities are maintained to the highest standards of cleanliness, safety, and presentation. Respond and attend to hotel painting requests. Prepare surfaces for painting by cleaning, sanding, filling cracks, and applying primers. Paint, stain, varnish, and finish walls, ceilings, doors, furniture, and other hotel surfaces. Perform touch-up painting in guest rooms, corridors, lobbies, restaurants, and meeting areas. Coordinate work schedules to minimize disruption to hotel guests and operations. Assist the Engineering/Maintenance team with general maintenance tasks when required. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS  Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience.  REQUIRED QUALIFICATIONS License or Certification: Driver’s License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

2nd Level Operations

On-site - تونس ١١ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world Job Description<ul><li>Provide 2nd level support for network-related incidents and service requests (LAN, WAN, WLAN, VPN)</li><li>Troubleshoot and resolve escalated issues from 1st level support within defined SLAs</li><li>Monitor network performance and ensure system availability and reliability</li><li>Perform root cause analysis and implement corrective/preventive actions</li><li>Manage and maintain network devices (switches, routers, firewalls, access points)</li><li>Support configuration, installation, and upgrades of network infrastructure</li><li>Collaborate with global IT teams and external vendors when required</li><li>Contribute to documentation (network diagrams, procedures, knowledge base)</li><li>Participate in IT projects (network expansion, security improvements, migrations)</li><li>Ensure compliance with IT security policies and standards</li><li>Provide on-call support if required</li></ul> Qualifications and Experience<ul><li>University degree in Computer Science, Network Engineering, or related field</li><li>3–5 years of experience in network operations or IT infrastructure support</li><li>Strong knowledge of:<ul><li>TCP/IP, DNS, DHCP, VLANs, routing & switching</li><li>Firewall technologies and VPNs</li><li>Network monitoring tools</li></ul></li><li>Experience with enterprise network equipment (e.g., Cisco)</li><li>Good understanding of ITIL processes (incident, Request, problem, change management)</li><li>Strong troubleshooting and analytical skills</li><li>Ability to work under pressure and manage multiple priorities</li><li>Good communication skills in English</li></ul> Benefits<ul><li>Certifications such as CCNA, CCNP, or equivalent</li><li>Experience in industrial or multinational environments</li><li>Knowledge of network security best practices</li></ul> </div>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Service

On-site - تونس - تونس العاصمة ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Essential Functions/Core Responsibilities  Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required *Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - تونس - تونس العاصمة ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Essential Functions/Core Responsibilities :  Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff   Candidate Profile Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Account Manager

On-site - تونس - تونس العاصمة ٢ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> <div>As part of the development of our activity and the strengthening of our partner network, we are looking for an Account Manager-Market. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships.</div> <div> </div> <div> Main Mission </div> <div>Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration.</div> <div> </div> <div> Responsibilities: </div> <div>- Develop and maintain strong, long-lasting relationships with portfolio partners.</div> <div>- Monitor and analyze partner performance.</div> <div>- Design and implement action plans to improve overall performance.</div> <div>- Ensure proper execution of commercial activations and promotions negotiated with partners.</div> <div>- Support and train partners.</div> <div>- Handle partner complaints and resolve disputes in coordination with internal teams.</div> <div>- Identify and develop upsell and cross-sell opportunities with existing partners.</div> <div>- Produce regular performance reports.</div> </div> <div> <div> Requirements <div> <div> <div>- Minimum of 3 years of experience in account management, Retail, sales, or a similar role.</div> <div>- Bachelor s degree (or equivalent) in business, marketing, management, or a related field.</div> <div>- Excellent interpersonal and analytical skills.</div> <div>- Ability to work with cross-functional teams.</div> <div>- Strong results-driven and performance-oriented mindset.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>

من ٠ إلى ٠ سنة بيت.كوم

Technical Consultant

عن بُعد - تونس ١١ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Core Responsibilities Client Relationship Management: Act as the primary point of contact for technical support inquiries regarding our Output Management software suite. Tiered Support: Provide comprehensive Level 1, 2, and 3 technical support for software solutions running on IBM z/OS (MVS) environments at client sites. Troubleshooting & Resolution: Diagnose and resolve complex technical and application-level incidents reported by clients. Patch Development: Investigate and correct incidents within relevant modules (COBOL, JCL, TSO/ISPF, etc. ) to develop and deliver effective patches. Cross-Functional Collaboration: Partner with internal R&D/development teams and product experts, as well as external client operations teams to ensure seamless resolution. Quality Assurance: Define, develop, and execute non-regression test suites to ensure stability. Delivery & Implementation: Deploy patches and provide hands-on assistance to clients during their implementation. Technical Documentation: Author and maintain high-quality technical documentation, operational procedures, and knowledge-base articles. Continuous Improvement: Proactively contribute to the refinement and optimization of support processes and workflows. Secondary Responsibilities Modern Platform Support: Provide L1/L2 support for modern software solutions (Windows clients, Windows Servers, or Linux/Kubernetes-based environments). Services Collaboration: Assist the Services team with document design projects using our next-generation software offerings. Required Technical Skills Mainframe Mastery: Strong proficiency in the IBM z/OS (MVS) ecosystem. Development Languages: Expert-level knowledge of JCL and COBOL. File Management: Solid understanding of VSAM file management systems. Domain Expertise (Preferred): Operational or technical knowledge of Output Management (e. g., print shop workflows, inserting/mailing processes, AFP print formats). Tooling: Experience with ticketing systems and collaborative platforms (e. g., Zoho Desk, MS SharePoint). Office Suite: Advanced proficiency in MS Word is a plus. Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or equivalent experience. Experience: 2 to 5 years of professional experience in a similar support or engineering role. Languages : French (fluent) and English (professional) Soft Skills: * Strong client-facing communication skills , with the ability to translate complex technical issues into clear business language. High level of rigor, autonomy, strong service orientation, and analytical thinking. Learning Agility: Proven capacity to commit to the long-term learning and mastery of complex, legacy, and modern software architectures. </div>

بيت.كوم

Customer Solution Representative

On-site - تونس ٣١ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Solution Representative - English/Arabic Description - Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise. Who are we? HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr What can we do together? At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow. Job Summary • This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment. Responsibilities • Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process. • Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support. • Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches. • Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work. • Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification. • Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management. Education & Experience Recommended • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. • Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field. • Fluency in English and in Arabic. Knowledge & Skills • Active Directory • Agile Methodology • Automation • Computer Hardware • Computer Science • Desktop Support • Help Desk Support • Information Technology Infrastructure Library • Issue Tracking • IT Service Management • Linux • Microsoft Azure • Microsoft Office 365 • Microsoft Windows 10 • Operating Systems • Peripheral Devices • Scripting • ServiceNow • Technical Support • Windows Servers Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity Impact & Scope • Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity • Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #LI-POST Job - Services Schedule - Full time Shift - No shift premium (Tunisia) Travel - Relocation - Equal Opportunity Employer (EEO) -  HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" </div>

من ٠ إلى ٠ سنة بيت.كوم

C/C++ Software Engineer

On-site - تونس ١٩ مايو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the Role: You will be part of an international scrum team delivering enhancements and fixes for a global electronic trading workstation used across major asset classes. The role focuses on building, maintaining, and improving high‑performance Windows applications that support real‑time trading workflows. Success is measured by software quality, delivery reliability, and your ability to collaborate effectively with business and operations partners. What You Will Be Doing: • Design, develop, and maintain C/C++ software for real‑time electronic trading applications • Analyze, troubleshoot, and resolve complex software defects across development and production environments • Deliver client‑driven enhancements aligned with continuous delivery and quality standards • Collaborate with business analysts to clarify requirements and propose technical solutions • Produce unit tests, technical documentation, and training materials for delivered features • Apply multi‑threading, design patterns, and performance optimization techniques • Work closely with operations teams to support application stability and reliability • Participate actively in agile ceremonies within a distributed scrum team Required Qualifications: • Strong proficiency in C/C++ software development • Experience building and maintaining real‑time or performance‑critical applications • Solid understanding of multi‑threaded programming and concurrency concepts • Ability to analyze complex problems and deliver robust, maintainable solutions • Experience working in agile or scrum development environments • Effective communication skills with technical and non‑technical stakeholders • Professional working proficiency in English or French Preferred Qualifications: • Experience with Windows development using Win32 and STL • Knowledge of C# and the .NET framework • Exposure to electronic trading systems or financial markets • Experience collaborating with distributed or international teams What We Offer you: At FIS, we are as committed to growing our employees’ careers as our own business. We offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefits #LI-RB1 #LI-HYBRIDE Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass </div>

من ٠ إلى ٠ سنة Naukri Gulf

Human Resources Director

On-site - تونس - تونس العاصمة ٢٢ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.CORE WORK ACTIVITIES Managing the Human Resources Strategy Executes and follows-up on engagement survey related activities. Champions and builds the talent management ranks in support of property and region diversity strategy. Translates business priorities into property Human Resources strategies, plans and actions Implements and sustains Human Resources initiatives at the property. Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate. Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up. Creates value through proactive approaches that will affect performance outcome or control cost. Monitors effective use of myHR by property managers and employees. Leads and participates in succession management and workforce planning. Responsible for Human Resources strategy and execution. Serves as key change manager for initiatives that have high employee impact. Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities. Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate. Managing Staffing and Recruitment Process Analyzes open positions to balance the development of existing talent and business needs. Serves as coach and expert facilitator of the selection and interviewing process. Surfaces opportunities in work processes and staffing optimization. Makes staffing decisions to manage the talent cadre and pipeline at the property. Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc. Monitors sourcing process and outcomes of staffing process. Ensures managers are competent in assessing and evaluating hourly staff. Managing Employee Compensation Strategy Remains current and knowledgeable in the internal and external compensation and work competitive environments. Leads the planning of the hourly employee total compensation strategy. Champions the communication and proper use of total compensation systems, tools, programs, policies, etc. Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution. Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Managing Staff Development Activities Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s). Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees. Serves as resource to property Human Resources staff on employee relations questions and issues. Continually reinforces positive employee relations concepts.</div></section><section>Desired Candidate Profile<h2>Education and Experience</h2>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. Experience operating within the Tunisian market, with understanding of local business practices, regulations, is preferred.</section>

من ٠ إلى ٠ سنة بيت.كوم

Senior ServiceNow Developer

On-site - تونس ٢٢ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description: We are seeking experienced ServiceNow Developers and Technical Consultants with expertise across one or more ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), HR Service Delivery (HRSD), Customer Service Management (CSM), and Configuration Management Database (CMDB).Successful candidates will be responsible for the configuration, development, support, and continuous improvement of ServiceNow solutions in live production environments, helping organizations optimize service delivery, automate workflows, improve operational efficiency, and enhance user experiences. Key Responsibilities<ul><li>Design, configure, develop, and maintain ServiceNow solutions across one or more functional areas, including ITSM, ITOM, ITAM, HRSD, CSM, and CMDB.</li><li>Develop and enhance workflows, business rules, client scripts, UI policies, service catalog items, forms, and approval processes.</li><li>Build and maintain automation using Flow Designer and other ServiceNow platform capabilities.</li><li>Support incident, problem, change, request, asset, case management, and configuration management processes.</li><li>Troubleshoot and resolve production defects, system issues, and performance concerns.</li><li>Collaborate with business stakeholders, service owners, platform teams, and integration teams to translate requirements into scalable solutions.</li><li>Support release management activities, including testing, deployment, validation, and post-release support.</li><li>Contribute to platform governance, development standards, reusable design patterns, and best practices.</li><li>Participate in continuous improvement initiatives focused on service delivery, user experience, automation, data quality, and operational excellence.</li><li>Work effectively within Agile, iterative, or hybrid delivery environments.</li></ul>Required Qualifications<ul><li>3+ years of hands-on ServiceNow development experience (senior opportunities available for candidates with 7+ years of experience).</li><li>Strong experience in one or more ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, CSM, or CMDB.</li><li>Solid understanding of JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Flow Designer.</li><li>Experience configuring workflows, forms, catalog items, approvals, notifications, and service processes.</li><li>Experience supporting production environments, including defect resolution, enhancements, and operational support activities.</li><li>Strong analytical and problem-solving skills with the ability to troubleshoot complex platform issues.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Excellent communication and stakeholder management skills.</li></ul>Preferred Qualifications<ul><li>Experience with IntegrationHub, REST/SOAP APIs, and third-party system integrations.</li><li>Exposure to Discovery, Service Mapping, MID Servers, Asset Management, CMDB, or Data Reconciliation processes.</li><li>Experience working in large-scale, enterprise ServiceNow environments.</li><li>Knowledge of Common Service Data Model (CSDM) and ServiceNow best practices.</li><li>Experience with customer-facing portals, workspaces, or employee service delivery solutions.</li><li>ServiceNow certifications such as CSA, CAD, CIS-ITSM, CIS-HR, CIS-CSM, CIS-ITOM, or related certifications.</li></ul>Why Join Us?You will have the opportunity to work on enterprise-scale ServiceNow programs, contribute to innovative digital transformation initiatives, and collaborate with global teams delivering best-in-class ServiceNow solutions across multiple business domains. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. </div>

5 - 7 Years Naukri Gulf

Senior Programme Associate

On-site - تونس - تونس العاصمة ٧ أغسطس ٢٠٢٦

الموارد البشرية

Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.Organizational Context and Scope Under the overall supervision of the Deputy Chief of Mission (DCoM) and the direct supervision of the Programme Support & Donor Liaison Officer, the Senior Programme Associate Programme Development Support Unit (PDSU), will be responsible and accountable for contributing to the identification, design and development of new programmes and projects for the International Organization for Migration (IOM) Libya, including support related to the Benghazi Sub-Office. The role will support needs assessments, data analysis, stakeholder consultations, concept notes and proposals, ensuring alignment with donor priorities and IOM Libya strategic objectives. The Senior Programme Associate Programme Development Support Unit (PDSU) will also support project cycle management, reporting, donor liaison, programme/resource management functions, knowledge management, compliance documentation and technical support to programme units, including on relevant corporate tools such as Project Information and Management Application (PRIMA) and institutional frameworks such as the Strategic Results Framework (SRF).Required Qualifications and ExperienceEducation Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.Experience Experience in project development, project cycle management, reporting, donor liaison and partnership support; Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation; Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations; Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up; and, Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.Skills Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products; Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes; Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation; Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues; and, Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Working knowledge of Arabic and/or French is desirable. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Desired Candidate Profile<ul><li>Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience.</li><li>Experience in project development, project cycle management, reporting, donor liaison and partnership support.</li><li>Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation.</li><li>Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations.</li><li>Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up.</li><li>Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.</li><li>Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products.</li><li>Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes.</li><li>Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation.</li><li>Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues.</li><li>Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.</li><li>Fluency in English (oral and written) is required.</li><li>Working knowledge of Arabic and/or French is desirable.</li></ul>

من ٠ إلى ٠ سنة Naukri Gulf

Receptionist

On-site - تونس - تونس العاصمة ٢٢ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Requisition ID 36706 Office Country Tunisia Office City Tunis Division Banking Countries of Operations Contract Type Short Term Contract Length 12 months Posting End Date 25/05/2026 Purpose of the Job The Receptionist is responsible for providing secretarial, clerical and administrative support to Resident Office (RO) staff in order to ensure an effective and efficient operation of the office. Acting as the first point of contact the Receptionist deals with general enquiries, answers phone calls and greets visitors as they arrive at the office. They also ensure that the office activities are running smoothly in terms of supplies and equipment and support the Resident Office staff with basic clerical duties and tasks. The Receptionist contributes to maintaining a safe and secure office environment by supporting basic security protocols, including visitor access control, monitoring of entry points, and adherence to safety and security procedures. As the first point of contact, the role also involves maintaining awareness of potential risks and promptly reporting any security or safety concerns in line with office guidelines. Accountabilities and Responsibilities Reception (75%) • Screening incoming telephone calls (internal and external), determine purpose of calls, and forward calls to appropriate personnel or department, take and deliver messages when appropriate personnel are unavailable. • Answer questions about organization and provide callers with address, directions, and other information. • Deal with general inquiries in a professional and courteous manner, in person, on the telephone or via e-mail; direct inquiries as appropriate. • Greet and receive visitors, determine nature of business, direct and accompany visitors to appropriate personnel, keep visitors log. • Manage visitor access in line with security procedures, including verifying identity, issuing guest passes, escorting visitors, and preventing unauthorized entry. • Monitor access to the office by observing entry points and, where applicable, using available systems (e.g. CCTV, alarms) to identify and report suspicious activity or security risks • Depending on RO, may prepare meeting rooms with presentation equipment/materials and refreshments; arrange passes, monitor visitors, and prepare periodical visitor statistics for HQ. • Assist visiting missions if required. • Support office safety and security by following established procedures, maintaining vigilance, and promptly reporting incidents, hazards, or irregular situations • In case of emergencies (e.g. fire alarms, medical situations), assist with initial response actions such as guiding visitors/staff and informing relevant contacts in line with office protocols. Clerical/Administrative (25%) • Work closely with the Admin Team and coordinate, where relevant, with the RO Security Focal Point to ensure smooth office operations and adherence to administrative and security procedures. • Arrange couriers screen, sort and process mail for RO staff, ensuring secure handling of sensitive or confidential documents. • Scan, copy and send documents. • Depending on RO, it may be required to provide ad hoc support to the assistants/administrative staff/Office Manager • May be responsible for the maintaining of staff whereabouts schedule. • May be responsible for checking general RO e-mail and forwarding to the relevant staff member for further action. • May be entitled to ITC duties • Assist in maintaining accurate administrative records (e.g. contact lists) to support safety, communication, and emergency preparedness. • Report any observed security, safety, or operational risks or irregularities to the Admin Team or RO Security Focal Point in a timely manner. What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. The EBRD environment provides you with: • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; • A working culture that embraces inclusion and celebrates diversity; • An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).</div></section><section>Desired Candidate ProfileMinimum secondary education, university preferred. • Previous experience in a receptionist / secretarial capacity. • Familiarity with the use of office equipment, such as fax, photocopiers etc. • Excellent verbal communication skills with a good telephone manner. • Good interpersonal skills. • Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word) and e-mail (Microsoft Outlook) combined with ability to acquire other skills as necessary. • Ability to work on own initiative and take responsibility where necessary and to work as part of a team. • Multilingual English plus relevant country of operation language • A good phone manner and excellent organisational skills with ability to deal with people effectively. • Follow the Bank s policies and procedures, including basic safety and security protocols. • Awareness of confidentiality requirements and information security principles in an office environment. • Ability to remain vigilant and exercise sound judgement when handling visitors, communications, and sensitive information. • Security certification, training, or prior security-related background is considered an asset. • Ability to work to a high standard (and while under pressure). • Responsible and attentive approach to maintaining a safe, secure, and well-controlled office environment. • Honest and trustworthy. • Good time management skills. • Cultural awareness and sensitivity.</section>

من ٠ إلى ٠ سنة بيت.كوم

Customer Support Specialist

عن بُعد - تونس ١١ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising. What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

Public Area Attendant

Office & HR Coordinator- Sousse

Account Receivable

Specialist Customs & Export Control

Middle Office Analyst Bonds

S-E-SE IT Operations LEONI Wiring System Egypt S.A.E

Auditor

Painter

2nd Level Operations

Customer Service

Customer Advisor

Account Manager

Technical Consultant

Customer Solution Representative

C/C++ Software Engineer

Human Resources Director

Senior ServiceNow Developer

Senior Programme Associate

Receptionist

Customer Support Specialist

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