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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.<br>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.</li><li>Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.</li><li>Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas.</li><li>Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred.</li><li>Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders</li><li>Preferred: English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.&nbsp;</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who We Are: Vistaprint Corporate Solutions (VCS) team delivers top notch customer service through commercial partnerships with mid-market businesses between 50-500 employees. Mission Own the full customer lifecycle by acquiring new business, onboarding customers, growing account revenue, and delivering an exceptional customer experience. Key responsibilities • Prospect and acquire new business customers. • Manage a portfolio of existing accounts. • Build long-term customer relationships. • Identify upsell, cross-sell, and expansion opportunities. • Deliver product demonstrations and commercial consultations. • Support, invent and simplify solutions for our customers through outbound calls/google meetings &amp; emails. Your Qualifications: • Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations. Why You'll Love Working Here: Being at Vista means that you don t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what s next, we re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we re capable of. Some might call that a challenge; we just call it another great day at work. Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista s CEO, Robert Keane, was recently honored with Comparably s Best CEOs award, listing him among the top CEOs according to employees. Vista offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace. We're Remote-First: In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland. About Us: As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Equal Opportunity Employer: Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires Job Segment: Outside Sales, Account Executive, Graphic Design, Work from Home, Sales, Creative, Contract</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CCC MPS VAS Technical Solutions Representative - Italian speaker<br><p><b>Description -</b></p><br><br><p><span>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise</span><span>.</span></p><br><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p><span>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more </span><span>http://www.hp.com/fr</span></p><br><br><br><p><b>What can we do together?</b></p><br><br><p>At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.<br><b>Responsibilities</b></p><br><br><ul><li><p><span>Accurately</span> <span>log</span> <span>and</span> <span>track</span> <span>customer</span> <span>interactions</span> <span>and</span> <span>service</span> <span>requests</span> <span>within</span> <span>the</span> <span>appropriate</span> <span>service</span> <span>management</span> <span>systems.</span></p><br><br></li><li><p><span>Verify</span> <span>customer</span> <span>entitlement</span> <span>to</span> <span>support</span> <span>services</span> <span>and</span> <span>validate</span> <span>contract</span> <span>and</span> <span>warranty</span> <span>information.</span></p><br><br></li><li><p><span>Manage</span> <span>and</span> <span>coordinate</span> <span>all</span> <span>French</span> <span>Business</span> <span>First</span> <span>(BF)</span> <span>hardware</span> <span>service</span> <span>requests</span> <span>and</span> <span>customer</span> <span>inquiries</span> <span>received</span> <span>through</span> <span>multiple</span> <span>support</span> <span>channels.</span></p><br><br></li><li><p><span>Act</span> <span>as</span> <span>the</span> <span>primary</span> <span>point</span> <span>of</span> <span>contact</span> <span>for</span> <span>customers,</span> <span>managing</span> <span>expectations</span> <span>and</span> <span>ensuring</span> <span>a</span> <span>high</span> <span>level</span> <span>of</span> <span>customer</span> <span>satisfaction</span> <span>throughout</span> <span>the</span> <span>service</span> <span>lifecycle.</span></p><br><br></li><li><p><span>Identify</span> <span>customer</span> <span>issues,</span> <span>provide</span> <span>appropriate</span> <span>solutions,</span> <span>and</span> <span>perform</span> <span>re-entitlement</span> <span>and</span> <span>service</span> <span>clarification</span> <span>activities</span> <span>when</span> <span>required.</span></p><br><br></li><li><p><span>Contact</span> <span>customers</span> <span>to</span> <span>obtain</span> <span>any</span> <span>additional</span> <span>information</span> <span>necessary</span> <span>to</span> <span>facilitate</span> <span>service</span> <span>delivery.</span></p><br><br></li><li><p><span>Monitor</span> <span>service</span> <span>events</span> <span>through</span> <span>completion</span> <span>to</span> <span>ensure</span> <span>compliance</span> <span>with</span> <span>service</span> <span>level</span> <span>agreements</span> <span>and</span> <span>operational</span> <span>requirements.</span></p><br><br></li><li><p><span>Escalate</span> <span>complex</span> <span>or</span> <span>critical</span> <span>issues</span> <span>in</span> <span>a</span> <span>timely</span> <span>manner</span> <span>and</span> <span>coordinate</span> <span>resolution</span> <span>with</span> <span>appropriate</span> <span>internal</span> <span>teams.</span></p><br><br></li><li><p><span>Plan,</span> <span>coordinate,</span> <span>and</span> <span>dispatch</span> <span>HP</span> <span>technical</span> <span>resources</span> <span>to</span> <span>support</span> <span>customer</span> <span>service</span> <span>requirements.</span></p><br><br></li><li><p><span>Independently</span> <span>manage</span> <span>multiple</span> <span>customer</span> <span>cases</span> <span>simultaneously</span> <span>while</span> <span>adhering</span> <span>to</span> <span>established</span> <span>processes</span> <span>and</span> <span>service</span> <span>protocols.</span></p><br><br></li><li><p><span>Exercise</span> <span>sound</span> <span>judgment</span> <span>to</span> <span>address</span> <span>customer</span> <span>concerns</span> <span>and</span> <span>resolve</span> <span>issues</span> <span>efficiently</span> <span>while</span> <span>maintaining</span> <span>service</span> <span>quality</span> <span>standards.</span></p><br><br></li><li><p><span>Resolve</span> <span>moderately</span> <span>complex</span> <span>to</span> <span>complex</span> <span>hardware</span> <span>and</span> <span>software-related</span> <span>technical</span> <span>issues</span> <span>originating</span> <span>from</span> <span>customer</span> <span>contacts</span> <span>and</span> <span>proactive</span> <span>monitoring</span> <span>systems.</span></p><br><br></li><li><p><span>Respond</span> <span>to</span> <span>inquiries</span> <span>regarding</span> <span>products,</span> <span>services,</span> <span>technical</span> <span>specifications,</span> <span>repairs,</span> <span>upgrades,</span> <span>parts,</span> <span>and</span> <span>options</span> <span>for</span> <span>both</span> <span>current</span> <span>and</span> <span>legacy</span> <span>product</span> <span>portfolios,</span> <span>based</span> <span>on</span> <span>customer</span> <span>support</span> <span>entitlement.</span></p><br><br></li><li><p><span>Proactively</span> <span>identify</span> <span>opportunities</span> <span>to</span> <span>prevent</span> <span>recurring</span> <span>issues</span> <span>and</span> <span>improve</span> <span>customer</span> <span>outcomes.</span></p><br><br></li><li><p><span>Contribute</span> <span>to</span> <span>operational</span> <span>excellence</span> <span>by</span> <span>providing</span> <span>feedback</span> <span>and</span> <span>recommendations</span> <span>for</span> <span>process</span> <span>optimization</span> <span>and</span> <span>service</span> <span>quality</span> <span>improvements.</span></p><br><br></li><li><p><span>Participate</span> <span>in</span> <span>cross-functional</span> <span>initiatives</span> <span>and</span> <span>projects</span> <span>focused</span> <span>on</span> <span>enhancing</span> <span>operational</span> <span>efficiency</span> <span>and</span> <span>customer</span> <span>experience.</span></p><br><br></li><li><p><span>Support</span> <span>knowledge</span> <span>sharing</span> <span>and</span> <span>team</span> <span>development</span> <span>activities</span> <span>and</span> <span>may</span> <span>provide</span> <span>guidance</span> <span>or</span> <span>mentoring</span> <span>to</span> <span>less</span> <span>experienced</span> <span>team</span> <span>members.</span></p><br><br></li></ul><br><br><p><b>Key Deliverables</b></p><br><br><ul><li><p>Adhere consistently to established processes, procedures, and operational guidelines.</p><br><br></li><li><p>Maintain a strong focus on delivering an exceptional customer experience and achieving high customer satisfaction levels.</p><br><br></li><li><p>Ensure all inbound and outbound customer interactions are managed within agreed service level agreements (SLAs).</p><br><br></li><li><p>Resolve customer cases within defined turnaround times while maintaining service quality standards.</p><br><br></li><li><p>Ensure all cases are handled in accordance with quality requirements, policies, and operational procedures.</p><br><br></li><li><p>Achieve individual performance objectives and productivity targets.</p><br><br></li><li><p>Comply with company policies, procedures, and Standards of Business Conduct at all times.</p><br><br></li></ul><br><p><br><b><b>Education &amp; Experience</b> Recommended</b></p><br><br><ul><li><p>High school diploma or equivalent required.</p><br><br></li><li><p>3 to 5 years of professional experience, or an equivalent combination of relevant work experience and post-secondary education.</p><br><br></li><li><p>Experience supporting customers in technical environments and working with a range of relevant technologies.</p><br><br></li></ul><br><br><p><b>Additional Requirements</b></p><br><br><ul><li><p>Fluency in Italian and English or French.</p><br><br></li></ul><br><p><br><b>Knowledge &amp; Skills</b></p><br><br><ul><li><p>Excellent verbal and written communication skills in Italian and English; additional language skills are considered an asset.</p><br><br></li><li><p>Strong teamwork and collaboration skills with the ability to build effective working relationships.</p><br><br></li><li><p>Ability to perform effectively in a fast-paced environment and manage competing priorities.</p><br><br></li><li><p>Strong analytical thinking, problem-solving abilities, and interpersonal skills.</p><br><br></li><li><p>Demonstrated commitment to providing excellent customer service and customer-focused solutions.</p><br><br></li><li><p>Experience delivering support through phone, remote assistance, email, chat, or similar customer engagement channels.</p><br><br></li><li><p>Proficiency with common business and productivity software, including Microsoft Office and other relevant applications.</p><br><br></li><li><p>Recognized technical expertise across supported product portfolios, including A4 and A3 devices, Gemstone products, and DesignJet PL30 solutions.</p><br><br></li><li><p>Experience using Knowledge Management systems and leveraging technical documentation to support issue resolution.</p><br><br></li><li><p>Ability to work independently while following established processes and contributing to continuous improvement initiatives.</p><br><br></li></ul><br><p><b>#LI-POST</b></p><br><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.<br>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.</li><li>Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.</li><li>Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.</li><li>Proven track record of success in selling and solid presentation skills. Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.</li><li>Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.<br>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting an</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Medical Science Liaison (MSL), is a field based scientific expert that strategically supports the scientific and business objectives of a designated therapeutic area across the product life cycle. MSLs are the primary communicators of AbbVie science within a specific geography with healthcare professionals. MSLs are the field scientific experts on given disease states and treatment options within a designated therapeutic area. They combine strong business acumen, clinical expertise, market awareness, and serve as a conduit of information to a cross functional customer base internally within AbbVie. Based on therapeutic needs and product life cycles, teams may focus on certain responsibilities, including clinical development and pipeline support. This is the entry level MSL position in which the individual contributor will learn and develop the capabilities and responsibilities of the role as defined by AbbVie Medical Affairs.</p><br><p>Responsibilities</p><br><p>•Execute High Impact Territory Initiatives: Develops, executes and maintains high impact territory plans, including HCP and Investigator engagement plans in alignment with therapeutic area medical and scientific objectives with a focus on quality. Learns to use data and analytics to seek out and maximize opportunities within their territory.<br>•Execute High Impact Territory Initiatives: Identifies, gains access to, and develops professional customer centric based relationships with external experts (EEs) in therapeutic areas within assigned geography.<br>•Execute High Impact Territory Initiatives: Delivers on territory plan objectives, meets assigned project deadlines, and achieves annual functional goals. Generates and documents meaningful data point observations (DPOs).<br>•Execute High Impact Territory Initiatives: Practices core capabilities in segmentation, DPOs, as well as optimal resource utilization.<br>•Execute High Impact Territory Initiatives: Responsible for compliance with applicable Corporate and Divisional Policies and Procedure, including accurate and timely documentation as it relates to HCP interactions.<br>•Scientific Resource to External HCPs and other Stakeholders: Provides education relative to disease state, therapeutic landscape and AbbVie products across the product lifecycle to healthcare providers and researchers.<br>•Therapeutic Disease State, Landscape, and Asset Expert: Continually educates self on market issues/trends, product knowledge, and new therapeutic areas of interest as it pertains to specific business responsibilities, including creating awareness and relationships for AbbVie in the Medical community.<br>•Therapeutic Disease State, Landscape and Asset Expert: Supports research initiatives across development at the request of R&amp;D to include, but not limited to, site evaluation and identification, recruitment, investigator meetings, external expert identification, and external collaboration management.<br>•Maintain Cross-Functional Field Partnerships: Creates, maintains, and collaborates in relationships with Cross-Functional partnerships, including, but not limited to: in field commercial teams, engagement with site management and monitoring and clinical research associates, the Therapeutic Area, and with the Medical Outcome Science Liaisons. Works with in-field commercial teams, as appropriate, to develop and execute Account plans designed to support and meet shared business objectives.<br>&nbsp;</p><br><br>Qualifications<br><br><p>•Bachelor’s degree in the health sciences from an accredited university required. Advanced degree preferred in a relevant scientific discipline. Doctorate strongly preferred in a health science or clinical discipline. Significant clinical and/or industry experience in relevant therapeutic area may be accepted in lieu of education requirements.<br>•Greater than or equal to 2 years of clinical, scientific/research, or industry related experience or equivalent preferred.<br>•The MSL must possess problem solving and analytic skills to be able to identify, and translate specific territory and corporate needs, into an action that will achieve objectives.<br>•Exhibits leadership attributes that align with company-wide initiatives such as: All for One AbbVie, Clear and Courageous, Make Possibilities Real, Agile and Accountable, and Decide Smart and Sure.<br>•Ability to quickly learn and apply foundational skills in Scientific Storytelling, Identifying Mobilizers, Medical Challenger, and Active Listening.<br>•An essential requirement of the position is to meet health care industry representative (HCIR) credentialing requirements to gain entry into facilities and organizations that in your assigned territory. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization/vaccination for various diseases.<br>•Must be willing to travel up to 75% of the time.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of thisposting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission,incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless anduntil paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em>&nbsp;</p><br><p><strong>This geography covers the areas surrounding:</strong><strong>&nbsp;North Nashville, Clarksville, Bowling Green, KY.</strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others &amp; is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders&nbsp;</p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, &amp; Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately&nbsp;pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar&nbsp;Processing&nbsp;Support&nbsp;Agent&nbsp;- North America (Evening Shift)</span><br><span><strong>Location</strong>:&nbsp;Tunis,&nbsp;Tunisia</span><br><span><strong>Reporting to:&nbsp;</strong>Contact&nbsp;Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing&nbsp;cycle,&nbsp;from&nbsp;order&nbsp;entry stage&nbsp;to&nbsp;releasing&nbsp;orders&nbsp;to&nbsp;production.&nbsp;This&nbsp;role&nbsp;ensures that&nbsp;all&nbsp;orders&nbsp;are&nbsp;accurately&nbsp;entered&nbsp;into&nbsp;the&nbsp;system, verified&nbsp;for&nbsp;correctness,&nbsp;and&nbsp;released to the production team in a timely manner.</span></p><br><p><span><strong>Ready&nbsp;to&nbsp;join&nbsp;us?&nbsp;Apply&nbsp;now&nbsp;and&nbsp;become&nbsp;part&nbsp;of&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;creativity,&nbsp;collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br>&nbsp;</p><br><ul><li><span>Accurately&nbsp;enter&nbsp;customer&nbsp;orders&nbsp;into&nbsp;GOPA(Goldstar&nbsp;Order&nbsp;Processing&nbsp;Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review&nbsp;order&nbsp;details&nbsp;for&nbsp;completeness&nbsp;and&nbsp;correctness,&nbsp;including&nbsp;quantities,&nbsp;pricing, stock&nbsp;availability,&nbsp;art and&nbsp;delivery&nbsp;dates, etc.</span></li><li><span>Ensure&nbsp;artwork&nbsp;is&nbsp;processed&nbsp;accurately&nbsp;and&nbsp;in&nbsp;a&nbsp;timely&nbsp;manner before&nbsp;sending&nbsp;to&nbsp;the customer for approval (if required)</span></li><li><span>Confirm&nbsp;artwork&nbsp;and&nbsp;order&nbsp;details&nbsp;with&nbsp;customers,&nbsp;addressing&nbsp;any&nbsp;discrepancies&nbsp;or queries&nbsp;promptly.</span></li><li><span>Monitor&nbsp;the&nbsp;status of&nbsp;orders&nbsp;throughout&nbsp;the&nbsp;dashboard,&nbsp;ensuring&nbsp;timely&nbsp;updates&nbsp;and communications&nbsp;with the&nbsp;customer.&nbsp;Calling&nbsp;the&nbsp;customer&nbsp;by&nbsp;phone&nbsp;may&nbsp;be&nbsp;required if no responses are received via email.</span></li><li><span>Address&nbsp;and&nbsp;resolve any&nbsp;order-related&nbsp;issues or&nbsp;delays,&nbsp;escalating&nbsp;to&nbsp;your&nbsp;order processing supervisor as necessary.</span></li><li><span>Ensure&nbsp;all&nbsp;information&nbsp;has&nbsp;been&nbsp;checked&nbsp;to&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;detail&nbsp;before updating correct ship date and releasing to production.</span></li><li><span>Ensure&nbsp;all&nbsp;necessary&nbsp;production&nbsp;requirements&nbsp;and&nbsp;production&nbsp;instructions,&nbsp;are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide&nbsp;timely&nbsp;and&nbsp;accurate&nbsp;updates to&nbsp;customers&nbsp;regarding&nbsp;order&nbsp;status,&nbsp;changes, or&nbsp;delays.&nbsp;(eg&nbsp;supply eligible/stock issues, clarifies, production&nbsp;problems, etc)</span></li><li><span>Proactively&nbsp;communicate&nbsp;with&nbsp;customers&nbsp;to&nbsp;manage&nbsp;expectations&nbsp;and&nbsp;ensure&nbsp;satisfaction.&nbsp;Any&nbsp;other tasks&nbsp;that&nbsp;may&nbsp;be&nbsp;required.</span></li></ul><br><span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Many&nbsp;of&nbsp;our&nbsp;team members grow&nbsp;within the organization&nbsp;through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail&nbsp;</strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem&nbsp;solving&nbsp;skills&nbsp;</strong>-&nbsp;The&nbsp;ability&nbsp;to&nbsp;think&nbsp;on&nbsp;your&nbsp;feet,&nbsp;the&nbsp;ability&nbsp;to&nbsp;work&nbsp;hard under&nbsp;pressure,&nbsp;and&nbsp;great&nbsp;problem-solving&nbsp;skills&nbsp;are&nbsp;three&nbsp;essential&nbsp;attributes&nbsp;for&nbsp;this&nbsp;role</span></li><li><span><strong>Languages&nbsp;</strong>-&nbsp;Excellent English level in &nbsp;written&nbsp;and&nbsp;oral&nbsp;is&nbsp;essential.</span></li><li><span>Strong&nbsp;communicator&nbsp;–&nbsp;A&nbsp;team player&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;build&nbsp;relationships,&nbsp;and&nbsp;work with&nbsp;and through others&nbsp;to&nbsp;achieve&nbsp;Goldstar’s&nbsp;goals&nbsp;is&nbsp;essential</span></li><li><span><strong>Customer Service Focus&nbsp;</strong>-&nbsp;A&nbsp;passion&nbsp;for delivering the&nbsp;highest levels of&nbsp;customer service,&nbsp;a&nbsp;‘customer&nbsp;is&nbsp;king’&nbsp;mentality&nbsp;and&nbsp;the&nbsp;ability to&nbsp;resolve&nbsp;customer&nbsp;issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency&nbsp;</strong>and&nbsp;the ability to&nbsp;work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent&nbsp;organization&nbsp;</strong>and&nbsp;<strong>time-management&nbsp;</strong>skills&nbsp;are&nbsp;also&nbsp;essential</span></li><li><span>Computer&nbsp;literate,&nbsp;with&nbsp;good&nbsp;keyboard&nbsp;skills;&nbsp;familiar&nbsp;with different&nbsp;on-line&nbsp;database packages&nbsp;and&nbsp;the&nbsp;<strong>Microsoft&nbsp;office Suite&nbsp;</strong>of&nbsp;products.&nbsp;Experience&nbsp;using&nbsp;the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What&nbsp;we&nbsp;Offer</u></strong></span></p><br><p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;are&nbsp;committed&nbsp;to&nbsp;supporting&nbsp;our employees&nbsp;both&nbsp;professionally&nbsp;and personally by offering:</span></p><br><ul><li><span>Transportation&nbsp;Support:&nbsp;Shuttle service&nbsp;for&nbsp;a stress-free&nbsp;commute</span></li><li><span>Health&nbsp;Insurance:&nbsp;Comprehensive&nbsp;medical&nbsp;coverage&nbsp;to&nbsp;support&nbsp;your&nbsp;well-being</span></li><li><span>Meal&nbsp;Vouchers:&nbsp;Daily&nbsp;meal&nbsp;support&nbsp;to&nbsp;make&nbsp;your&nbsp;workdays&nbsp;easier.</span></li><li><span>Referral Bonus&nbsp;Program:&nbsp;Once an&nbsp;employee,&nbsp;get&nbsp;rewarded&nbsp;for&nbsp;referring&nbsp;talented people to join our team.</span></li><li><span>Learning&nbsp;&amp;&nbsp;Development:&nbsp;Access&nbsp;to&nbsp;continuous&nbsp;training,&nbsp;e-learning&nbsp;platforms,&nbsp;and&nbsp;development&nbsp;programs&nbsp;to&nbsp;help&nbsp;you&nbsp;grow&nbsp;your skills&nbsp;and&nbsp;advance your&nbsp;career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First:&nbsp;</strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity:&nbsp;</strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric:&nbsp;</strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp;</strong>&nbsp;</p><br> <br> <p>&nbsp;La nouvelle Stratégie Nationale de Lutte Contre l’Extrémisme Violent et le Terrorisme (SNLCEVT)1 2023-2027 de la Tunisie et son Plan d’Action National présentent une opportunité de renforcement des approches inclusives et coordonnées, répondant concrètement aux besoins des citoyens. La prévention occupe désormais une place centrale dans la stratégie nationale, qui repose sur une approche intégrée combinant des dimensions préventives, sociales, éducatives et culturelles à des mesures sécuritaires.&nbsp;</p><br> <br> <p>&nbsp;L’approche de prévention de l’extrémisme violent (PEV) du Programme des Nations Unies pour le Développement (PNUD) en Tunisie adopte une vision intégrée, visant à la fois les facteurs structurels de fragilisation de la cohésion sociale et les déclencheurs liés aux réponses sécuritaires. Le projet « TARABOT – Cohésion pour prévenir la violence » réalise cette approche, en bâtissant sur le partenariat entre le PNUD et la Commission Nationale de Lutte Contre le Terrorisme (CNLCT) qui a été établi en 2018.&nbsp;&nbsp;</p><br> <br> <p>&nbsp;En 2026-2029 la troisième phase du projet poursuit quatre objectifs spécifiques :&nbsp;</p><br> <br> <p>1.Les mécanismes de mise en œuvre de la SNLCEVT garantissent la coordination interministérielle, la transparence, la redevabilité et l’apprentissage pour une adaptation continue aux changements du contexte ;&nbsp;</p><br> <br> <p>2.Les jeunes des régions vulnérables accèdent à des espaces de jeunesse attractifs, renforçant leur inclusion, leurs compétences et leur résilience face aux comportements à risque ;&nbsp;</p><br> <br> <p>3.Les jeunes fragilisés par les comportements à risque ou en conflit avec la loi bénéficient de parcours de réhabilitation intégrés, favorisant leur réinsertion sociale et réduisant les risques de récidive ou de radicalisation ;&nbsp;</p><br> <br> <p>4.Le système de signalement et fichage appliqué à la PEV est révisé en conformité avec les droits de l’homme et les principes de l’État de droit.&nbsp;</p><br> <br> <p>&nbsp;À ce titre le PNUD recrute un.e Specialiste Technique Principal.e en Prévention de l’Extremisme Violent qui sera responsable de gérer la mise en œuvre du projet et conseiller les équipes du bureau pays du PNUD et les partenaires locaux sur les approches techniques et méthodologique appropriées. Ses principales missions seront de fournir un appui technique sur la thématique de la PEV et d’assurer le rôle de chef.fe de projet pour assurer que les activités soient mises en œuvre conformément aux plans annuels de travail établis. De même elle/il appuiera les efforts du bureau pays pour la mobilisation de ressources pour ce projet et d’autres interventions en lien avec la thématique. Elle/il appuiera le développement et le suivi de la mise en œuvre d’une stratégie commune au PNUD en Tunisie en matière de prévention de l’extrémisme violent et renforcement de la cohésion sociale, pour informer les actions sur cette thématique menées par d’autres projets du PNUD et maximiser les synergies programmatiques. Elle/il accompagnera les efforts du PNUD pour renforcer le partenariat sur cette thématique avec d’autres agences du système des Nations Unies en Tunisie et d’autres partenaires de développement tout en assurant le positionnement stratégique du bureau de pays. Elle/il renforcera la documentation et le partage de connaissances et de bonnes pratiques en matière de PEV en Tunisie et dans la région.&nbsp;</p><br> <br> <p><strong>Scope of Work&nbsp;</strong>&nbsp;</p><br> <br> <p><strong>1.Assurer la mise en œuvre du projet TARABOT :</strong>&nbsp;</p><br> <br> <ul> <li>Préparer des plans de travail annuels du projet ;&nbsp;</li> </ul> <br> <ul> <li>Coordonner la mise en œuvre des activités du projet conformément au plan de travail annuel et en conformité avec les politiques et procédures du PNUD et les priorités stratégiques du bureau pays ;&nbsp;</li> </ul> <br> <br> <ul> <li>Assurer le recrutement, supervision et évaluation de la performance du personnel et des consultants nécessaires à la mise en œuvre du projet ;&nbsp;</li> </ul> <br> <ul> <li>Gérer une équipe de projet solide et compétente, avec la capacité d’assurer un appui technique de haute qualité ;&nbsp;</li> </ul> <br> <ul> <li>Développer des termes de référence et notes conceptuelles concernant les activités programmées ;&nbsp;</li> </ul> <br> <ul> <li>Préparer des rapports périodiques de mise en œuvre du projet (état d’avancement, défis, opportunités, recommandations) ;&nbsp;</li> </ul> <br> <ul> <li>Organiser et faire le suivi des réunions du Comités de Pilotage (COPIL) du projet et préparation des rapports et présentations requises ;&nbsp;</li> </ul> <br> <ul> <li>Mise en œuvre d’un système de monitoring de progrès et du registre de risques et documentation des actualisations ;&nbsp; &nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi du progrès du projet selon les indicateurs définis dans le document de projet et révision du cadre de résultats avec l’autorisation du COPIL, si nécessaire&nbsp;</li> </ul> <br> <ul> <li>Coordonner des évaluations et élaborations des systèmes de suivi et d’amélioration ;&nbsp;&nbsp; &nbsp;</li> </ul> <br> <ul> <li>Assurer la gestion financière des ressources du projet selon les règles du PNUD et les accords signés avec les bailleurs de fonds ;&nbsp;</li> </ul> <br> <ul> <li>Garantir la conformité avec les standards de programmation du PNUD (ex. assurance qualité, standards sociaux et environnementaux, modalités de gestion dans Quantum, etc.).&nbsp;</li> </ul> <br> <p><strong>2.Fournir une expertise technique dans le domaine de la prévention de l’extrémisme violent et le renforcement de la cohésion sociale :</strong>&nbsp;</p><br> <br> <ul> <li>Fournir une expertise substantive et apporter un appui technique en matière de prévention de l’extrémisme violent et de renforcement de la cohésion sociale au bureau du PNUD et aux partenaires nationaux, y compris la société civile ;&nbsp;</li> </ul> <br> <ul> <li>Contribuer aux exercices de planification stratégiques et à la révision/ évaluation de ces documents ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Assurer l’intégration des thématiques transversales, telles que le genre, les droits de l’homme et ne laisser personne de côté ;&nbsp;</li> </ul> <br> <ul> <li>Coordonner le développement et le suivi de la mise en œuvre d’une stratégie commune du PNUD Tunisie en matière de renforcement de la cohésion sociale.&nbsp;</li> </ul> <br> <p><strong>3.Assurer et conseiller sur la mise en place et le renforcement de partenariats stratégiques (intra-UN, partenaires nationaux et internationaux) et contribuer à la mobilisation des ressources :</strong>&nbsp;</p><br> <br> <ul> <li>Assurer la coordination avec d’autres agences des Nations Unies dans le cadre du projet TARABOT ;&nbsp;</li> </ul> <br> <ul> <li>Assurer la coordination et l’alignement des intervention du PNUD en matière de PEV et renforcement de la cohésion sociale avec celles des principaux partenaires de développement en Tunisie ;&nbsp;</li> </ul> <br> <br> <ul> <li>Établir et renforcer des relations stratégiques avec des partenaires institutionnels tunisiens qui préfigurent des collaborations de long terme ; spécifiquement assurer la consolidation des relations avec la CNLCT et les ministères de l’Intérieur, des Affaires Sociales et de la Jeunesse et des Sports ;&nbsp;</li> </ul> <br> <ul> <li>Identifier les opportunités de financement dans le domaine de la PEV et renforcement de la cohésion sociale pour consolider l’appui financier au projet en cours et pour l’initiation de nouveaux projets et initiatives ;&nbsp;</li> </ul> <br> <ul> <li>Assurer la liaison et la consolidation de bonnes relations de collaboration avec les bailleurs de fonds du projet ;&nbsp;</li> </ul> <br> <ul> <li>Coordonner l’élaboration de briefs, notes conceptuelles et autres nouveaux documents de projet selon les règles du PNUD et les priorités des bailleurs de fonds/ partenaires.&nbsp;</li> </ul> <br> <p><strong>4.Assurer &nbsp;la gestion des connaissances et le partage des leçons apprises au sein du système des Nations Unies et avec les partenaires externes :&nbsp;</strong>&nbsp;</p><br> <br> <ul> <li>Renforcer la documentation et la production de connaissances à travers des activités de recherche et de suivi et évaluation ;&nbsp;</li> </ul> <br> <ul> <li>Promouvoir le partage d’information au niveau national, régional et global, notamment à travers les réseaux du PNUD ;&nbsp;</li> </ul> <br> <ul> <li>Établir et maintenir une collaboration étroite avec les bureaux régionaux du PNUD pour les États Arabes et l’Afrique en matière de PEV et renforcement de la cohésion sociale ;&nbsp;</li> </ul> <br> <ul> <li>Définir les complémentarités et synergies potentielles avec les autres initiatives du PNUD pour y inclure la perspective de prévention du PVE et renforcement de la cohésion sociale.&nbsp;</li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.&nbsp;</p><br> <br> <p><strong>Institutional Arrangement</strong>&nbsp;</p><br> <br> <p>La/le Specialiste Technique Principal.e en Prévention de l’Extremisme Violent sera sous la supervision directe du Team Leader du Cluster Gouvernance.&nbsp;</p><br> <br> <p><strong>Competencies</strong>&nbsp;</p><br> <br> <p>&nbsp;La/le candidat.e devra démontrer les competence suivantes :&nbsp;</p><br> <br> <br> <p>&nbsp;<u>Compétences de base</u>&nbsp;</p><br> <br> <p><strong>Obtenir des résultats :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact.&nbsp;</p><br> <br> <br> <br> <p><strong>Penser de manière innovante :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems.&nbsp;</p><br> <br> <br> <br> <p><strong>Apprendre en continu :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences.&nbsp;</p><br> <br> <br> <br> <p><strong>S'adapter avec agilité :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Proactively initiate and champion change, manage multiple competing demands.&nbsp;</p><br> <br> <br> <br> <p><strong>Agir avec détermination :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results.&nbsp;</p><br> <br> <br> <br> <p><strong>S'engager et collaborer :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration.&nbsp;</p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.&nbsp;</p><br> <br> <br> <br> <br> <br> <p><u>People Management Competencies</u></p><br> <br> <p>Les competences PNUD en matière de gestion du personnel sont disponibles sur ce <u>site</u><u>.</u></p><br> <br> <p><u>Compétence transversales et techniques</u></p><br> <br> <p><strong>Domaine Thématique&nbsp;</strong></p><br> <br> <br> <p><strong>Nom&nbsp;&nbsp;</strong></p><br> <br> <br> <p><strong>Définition&nbsp;&nbsp;</strong></p><br> <br> <br> <br> <p><strong>Direction et stratégie organisationnelle</strong>&nbsp;</p><br> <br> <br> <p>Négociation et influence&nbsp;</p><br> <br> <br> <p>Capacité à s'entendre, à persuader les autres, à résoudre les points de divergence, à tirer parti de l'issue du dialogue, à négocier des solutions mutuellement acceptables par le biais de compromis et à créer des situations « gagnant-gagnant »&nbsp;</p><br> <br> <br> <br> <p><strong>Direction et stratégie organisationnelle</strong>&nbsp;</p><br> <br> <br> <p>Pensée systémique&nbsp;</p><br> <br> <br> <p>Capacité d'utiliser l'analyse objective des problèmes et le jugement pour comprendre comment des éléments interdépendants coexistent au sein d'un processus ou d'un système global, et pour examiner comment la modification d'un élément peut avoir un impact sur d'autres parties du système&nbsp;</p><br> <br> <br> <br> <p><strong>Développement des affaires&nbsp;&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Production de connaissances&nbsp;</p><br> <br> <br> <p>Capacité à faire des recherches et à transformer l'information en connaissances utiles, pertinentes pour le contexte ou répondant à un besoin exprimé&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion organisationnelle</strong>&nbsp;</p><br> <br> <br> <p>Gestion de projet&nbsp;</p><br> <br> <br> <p>Capacité à planifier, organiser, hiérarchiser et contrôler les ressources, les procédures et les protocoles pour atteindre des objectifs spécifiques&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion des partenariats</strong>&nbsp;</p><br> <br> <br> <p>Gestion des relations&nbsp;</p><br> <br> <br> <p>Capacité à s'engager avec un large éventail de partenaires publics et privés, à établir, à maintenir et/ou à renforcer les relations de travail, la confiance et la compréhension mutuelle&nbsp;</p><br> <br> <br> <br> <p><strong>Programme 2030&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Paix&nbsp;</p><br> <br> <p>Prévention des conflits, consolidation de la paix et institutions réactives&nbsp;</p><br> <br> <br> <p>Prévention de l’extrémisme violent&nbsp;</p><br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><strong>I. Background and Organizational Context&nbsp;</strong></p><br> <br> <br> <br> <p>Under the guidance and direct supervision of the Operations Manager, the Procurement Associate provides leadership in the execution of procurement services in the Country Office (CO) ensuring their effectiveness, transparency and integrity.&nbsp;</p><br> <p>The Procurement Associate support staff of the Procurement Unit. S/he works in close collaboration with the operations, programme and project teams in the CO, as well as with relevant UNDP Headquarters units, for resolving complex procurement-related issues and information delivery.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals.&nbsp;Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams&nbsp;in order to&nbsp;enhance and enable horizontal collaboration.&nbsp;</p><br> <br> <br> <br> <p><strong>II. Position Purpose&nbsp;</strong></p><br> <br> <br> <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.&nbsp; The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.&nbsp; S/he promotes a client-focused, quality, and results-oriented approach in the Unit.&nbsp; &nbsp;</p><br> <br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.&nbsp;&nbsp;</p><br> <br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.&nbsp;</p><br> <br> <br> <br> <br> <br> III. Key Duties and Accountabilities <br> <p>1.) Ensure administration and implementation of innovative and sustainable procurement strategies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money:</p><br> <ul> <li>Full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client-oriented procurement management system.</li> <li>CO procurement business process mapping and elaboration of Standard Operating Procedures (SOPs) in procurement and leads/supervises procurement workflows in coordination with supervisor.</li> <li>Provision of research and information for the formulation and implementation of contract strategy and strategic procurement in the CO including tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions, sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.</li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies:</p><br> <ul> <li>Review, analysis and consolidation of procurement plans for the office and projects, and monitoring their implementation.</li> <li>Organization of procurement processes including preparation and conduct of RFQ, ITBs or RFPs, and the receipt and evaluation of quotations, bids or proposals, and negotiation of certain conditions of contract in full compliance with UNDP rules and regulations.</li> <li>Review of procurement processes conducted by projects, and submissions to internal procurement review committees (CAP, RACP and ACP).</li> <li>Preparation of Purchase Orders and contracts in and outside of Quantum, and creation of vendors and buyer profiles in Quantum.&nbsp;</li> <li>Implementation of the internal control system which ensures Purchase Orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implementation of harmonized procurement services and analysis of new opportunities for joint procurement with UN agencies in line with the UN reform.</li> <li>Preparation of cost-recovery bills in Quantum for procurement services provided by UNDP to other Agencies.</li> </ul> <br> <p>3.) &nbsp;Implement a sourcing strategy and e-procurement tools to find best values in the marketplace and align purchasing strategy to project and CO goals:</p><br> <ul> <li>Development, management and updating of rosters of suppliers.</li> <li>Establishment of quality and performance measurement mechanisms and evaluation of suppliers.</li> <li>Implement e-procurement module/tools and promote their use, as applicable.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in the CO and the wider organization:</p><br> <ul> <li>Organize procurement training for operations, programme and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> <li>Preparation of cost analysis and data collection for CBO.</li> <li>Participation in design of the CBO. &nbsp;</li> <li>Implementation of BOS initiatives. &nbsp;</li> </ul> <br> <p>5.) Support implementation of the BOS 2.0 and Common Back Office (CBO) in the area of procurement:</p><br> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.&nbsp; <br> <p>Supervisory/Managerial Responsibilities: The Procurement Associate supervises support staff in the Procurement Unit.</p><br> <br> IV. Requirements: <br> <p><i><strong>Education</strong></i></p><br> <ul> <li>Secondary education is required. OR</li> <li>A university bachelor’s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <p><i><strong>Experience, Knowledge and Skills</strong></i></p><br> <ul> <li>Minimum 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national or international level is required.&nbsp;</li> <li>At least 3 years of experience in managing public sector procurement of goods and services would be an advantage.&nbsp;</li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of automated procurement systems as well as experience in using ERP systems is required.</li> <li>Familiarity with UNDP&nbsp;financial system (Quantum) is an advantage.</li> </ul> <p><i><strong>Language Requirements</strong></i></p><br> <ul> <li>Fluency in French and Arabic is required.</li> <li>Working knowledge in English is required.</li> </ul> <br> <p><strong>V.&nbsp;</strong><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <p><i><strong>Core : Full list of UNDP Core Competencies can be found&nbsp;</strong></i><i><strong>here</strong></i></p><br> <p><strong>Achieve Results</strong></p><br> LEVEL 2:&nbsp; Scales up solutions and simplify processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2:&nbsp; Offers new ideas/open to new approaches, demonstrates systemic/integrated thinking&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2:&nbsp; Goes outside comfort zone, learns from others and supports their learning <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 2: Adapts processes/approaches to new situations, involves others in change process <br> <strong>Act with Determination&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2:&nbsp; Is facilitator/integrator, brings people together, builds/maintains coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2:&nbsp; Facilitates conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management&nbsp;</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated&nbsp;site.&nbsp;</p><br> <p><i><strong>Cross-Functional &amp; Technical competencies (insert up to 7 competencies)&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Management&nbsp;</strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management&nbsp;</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Ability to identify&nbsp;and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <p>I<strong>V. Keywords</strong></p><br> <br> <ul> <li>Planning and Organization</li> <li>Team work</li> <li>Results and quality oriented</li> <li>Public Sector Procurement and Sourcing</li> <li>Purchase order and contract monitoring</li> <li>Best value for money</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <br> <br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>