وظائف عامل حقن بلاستك في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Profil Francophone &amp; Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile&nbsp;<p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role&nbsp;<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Assisting in Management of Accounting Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Oversees internal, external and regulatory audit processes.</p> <p> Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.</p> <p> Celebrates successes by publicly recognizing the contributions of team members.</p> <p> Establishes and maintains open, collaborative relationships with employees.</p> <p> Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).</p> <p> Ensures employees establish and maintain open, collaborative relationships within their team.</p> <p> Participates in the employee performance appraisal process, providing feedback as needed.</p> <p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> Ensures property policies are administered fairly and consistently.</p> <p> Utilizes an "open door" policy.</p> <p> Solicits employee feedback.</p> <p> </p> <p> <strong>Managing Projects and Policies </strong> </p> <p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p> <p> Analyzes information and evaluates results to choose the best solution and solve problems.</p> <p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p> <p> Ensures that the P&amp;L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.</p> <p> Reconciles balance sheet.</p> <p> Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.</p> <p> Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p> <p> Ensures account balances are supported by appropriate documentation in accordance with SOPs.</p> <p> Reviews audit issues and makes corrections as necessary.</p> <p> Ensures property permits, licenses and if applicable vendor contracts are current.</p> <p> Leverages centralized accounting processes and shared services.</p> <p> </p> <p> <strong>Demonstrating and Applying Accounting Knowledge </strong> </p> <p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p> <p> Keeps up-to-date technically and applying new knowledge to your job.</p> <p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p> <p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p> <p> Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p> <p> </p> <p> <strong>Proving Financial Information and Guidance to Others</strong> </p> <p> Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.</p> <p> Attends critique meetings to review information with management team.</p> <p> Advises the Director of Finance on existing and evolving operating/financial issues.</p> <p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p> <p> Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> </p> <p> <strong>Maintaining Finance and Accounting Goals</strong> </p> <p> Submits reports in a timely manner, ensuring delivery deadlines.</p> <p> Ensures profits and losses are documented accurately.</p> <p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p> <p> Supports a strong accounting &amp; operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong></span><span>Credit Collection – English Speaker</span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Report to:&nbsp;</strong></span><span>Credit and Collections Supervisor</span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.&nbsp;</span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.</span></li> <li><span>Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.</span></li> <li><span>Daily customer calling using automated telephone-dialing system.</span></li> <li><span>Document customer comments re: payment date / disputes etc.</span></li> <li><span>Ensure requested paperwork / documentation is forwarded to customers.</span></li> <li><span>Assist cash application team to ensure payments are processed onto correct customer account.</span></li> <li><span>Report issues to line manager to resolve problem accounts.</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Many of&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br> <br> <p><span><strong><u>Competency Profile KPI’s:</u></strong></span></p><br> <ul> <li><span>Analytical Percentage of accounts collected on time.</span></li> <li><span>Problem solving Number of activities logged.</span></li> <li><span>Results Focus Speed by which queries are resolved.</span></li> <li><span>Customer Focus Collect and enter quality dispute information.</span></li> <li><span>Communication skills</span></li> <li><span>Ability to work on own initiative.</span></li> <li><span>Flexibility</span></li> <li><span>Organized</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Proven experience as a Collection Specialist or similar role +1 year</span></li> <li><span>Knowledge of billing procedures and collection techniques</span></li> <li><span>Familiarity with laws related to debt collection.</span></li> <li><span>Working knowledge of MS Office and databases</span></li> <li><span>Comfortable working with targets</span></li> <li><span>Patience and ability to manage stress.</span></li> <li><span>Excellent communication skills (written and oral) in English</span></li> <li><span>Skilled in negotiation</span></li> <li><span>Problem-solving skills</span></li> </ul> <p><span>THE ABOVE DESCRIPTION COVERS THE MOST SIGNIFICANT DUTIES PERFORMED BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED.&nbsp; THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTOR DEGREES ASSIGNED TO THIS JOB.</span></p><br> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;across North&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Acts as the Manager on Duty during overnight shifts. Supervises night shift associates and ensures compliance with hotel policies, procedures, and service standards. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. <br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Accounting Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).<br>• Ensures employees establish and maintain open, collaborative relationships within their team.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Ensures property policies are administered fairly and consistently.<br>• Utilizes an "open door" policy.<br>• Solicits employee feedback.<br>Managing Projects and Policies&nbsp;<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Ensures that the P&amp;L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.<br>• Reconciles balance sheet.<br>• Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Ensures account balances are supported by appropriate documentation in accordance with SOPs.<br>• Reviews audit issues and makes corrections as necessary.<br>• Ensures property permits, licenses and if applicable vendor contracts are current.<br>• Leverages centralized accounting processes and shared services.<br>Demonstrating and Applying Accounting Knowledge&nbsp;<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.<br>Proving Financial Information and Guidance to Others<br>• Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.<br>• Attends critique meetings to review information with management team.<br>• Advises the Director of Finance on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Supports a strong accounting &amp; operational control environment to safeguard assets, improve operations and profitability and manage business risks.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp;</strong>&nbsp;</p><br> <br> <p>&nbsp;La nouvelle Stratégie Nationale de Lutte Contre l’Extrémisme Violent et le Terrorisme (SNLCEVT)1 2023-2027 de la Tunisie et son Plan d’Action National présentent une opportunité de renforcement des approches inclusives et coordonnées, répondant concrètement aux besoins des citoyens. La prévention occupe désormais une place centrale dans la stratégie nationale, qui repose sur une approche intégrée combinant des dimensions préventives, sociales, éducatives et culturelles à des mesures sécuritaires.&nbsp;</p><br> <br> <p>&nbsp;L’approche de prévention de l’extrémisme violent (PEV) du Programme des Nations Unies pour le Développement (PNUD) en Tunisie adopte une vision intégrée, visant à la fois les facteurs structurels de fragilisation de la cohésion sociale et les déclencheurs liés aux réponses sécuritaires. Le projet « TARABOT – Cohésion pour prévenir la violence » réalise cette approche, en bâtissant sur le partenariat entre le PNUD et la Commission Nationale de Lutte Contre le Terrorisme (CNLCT) qui a été établi en 2018.&nbsp;&nbsp;</p><br> <br> <p>&nbsp;En 2026-2029 la troisième phase du projet poursuit quatre objectifs spécifiques :&nbsp;</p><br> <br> <p>1.Les mécanismes de mise en œuvre de la SNLCEVT garantissent la coordination interministérielle, la transparence, la redevabilité et l’apprentissage pour une adaptation continue aux changements du contexte ;&nbsp;</p><br> <br> <p>2.Les jeunes des régions vulnérables accèdent à des espaces de jeunesse attractifs, renforçant leur inclusion, leurs compétences et leur résilience face aux comportements à risque ;&nbsp;</p><br> <br> <p>3.Les jeunes fragilisés par les comportements à risque ou en conflit avec la loi bénéficient de parcours de réhabilitation intégrés, favorisant leur réinsertion sociale et réduisant les risques de récidive ou de radicalisation ;&nbsp;</p><br> <br> <p>4.Le système de signalement et fichage appliqué à la PEV est révisé en conformité avec les droits de l’homme et les principes de l’État de droit.&nbsp;</p><br> <br> <p>&nbsp;À ce titre le PNUD recrute un.e Specialiste Technique Principal.e en Prévention de l’Extremisme Violent qui sera responsable de gérer la mise en œuvre du projet et conseiller les équipes du bureau pays du PNUD et les partenaires locaux sur les approches techniques et méthodologique appropriées. Ses principales missions seront de fournir un appui technique sur la thématique de la PEV et d’assurer le rôle de chef.fe de projet pour assurer que les activités soient mises en œuvre conformément aux plans annuels de travail établis. De même elle/il appuiera les efforts du bureau pays pour la mobilisation de ressources pour ce projet et d’autres interventions en lien avec la thématique. Elle/il appuiera le développement et le suivi de la mise en œuvre d’une stratégie commune au PNUD en Tunisie en matière de prévention de l’extrémisme violent et renforcement de la cohésion sociale, pour informer les actions sur cette thématique menées par d’autres projets du PNUD et maximiser les synergies programmatiques. Elle/il accompagnera les efforts du PNUD pour renforcer le partenariat sur cette thématique avec d’autres agences du système des Nations Unies en Tunisie et d’autres partenaires de développement tout en assurant le positionnement stratégique du bureau de pays. Elle/il renforcera la documentation et le partage de connaissances et de bonnes pratiques en matière de PEV en Tunisie et dans la région.&nbsp;</p><br> <br> <p><strong>Scope of Work&nbsp;</strong>&nbsp;</p><br> <br> <p><strong>1.Assurer la mise en œuvre du projet TARABOT :</strong>&nbsp;</p><br> <br> <ul> <li>Préparer des plans de travail annuels du projet ;&nbsp;</li> </ul> <br> <ul> <li>Coordonner la mise en œuvre des activités du projet conformément au plan de travail annuel et en conformité avec les politiques et procédures du PNUD et les priorités stratégiques du bureau pays ;&nbsp;</li> </ul> <br> <br> <ul> <li>Assurer le recrutement, supervision et évaluation de la performance du personnel et des consultants nécessaires à la mise en œuvre du projet ;&nbsp;</li> </ul> <br> <ul> <li>Gérer une équipe de projet solide et compétente, avec la capacité d’assurer un appui technique de haute qualité ;&nbsp;</li> </ul> <br> <ul> <li>Développer des termes de référence et notes conceptuelles concernant les activités programmées ;&nbsp;</li> </ul> <br> <ul> <li>Préparer des rapports périodiques de mise en œuvre du projet (état d’avancement, défis, opportunités, recommandations) ;&nbsp;</li> </ul> <br> <ul> <li>Organiser et faire le suivi des réunions du Comités de Pilotage (COPIL) du projet et préparation des rapports et présentations requises ;&nbsp;</li> </ul> <br> <ul> <li>Mise en œuvre d’un système de monitoring de progrès et du registre de risques et documentation des actualisations ;&nbsp; &nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi du progrès du projet selon les indicateurs définis dans le document de projet et révision du cadre de résultats avec l’autorisation du COPIL, si nécessaire&nbsp;</li> </ul> <br> <ul> <li>Coordonner des évaluations et élaborations des systèmes de suivi et d’amélioration ;&nbsp;&nbsp; &nbsp;</li> </ul> <br> <ul> <li>Assurer la gestion financière des ressources du projet selon les règles du PNUD et les accords signés avec les bailleurs de fonds ;&nbsp;</li> </ul> <br> <ul> <li>Garantir la conformité avec les standards de programmation du PNUD (ex. assurance qualité, standards sociaux et environnementaux, modalités de gestion dans Quantum, etc.).&nbsp;</li> </ul> <br> <p><strong>2.Fournir une expertise technique dans le domaine de la prévention de l’extrémisme violent et le renforcement de la cohésion sociale :</strong>&nbsp;</p><br> <br> <ul> <li>Fournir une expertise substantive et apporter un appui technique en matière de prévention de l’extrémisme violent et de renforcement de la cohésion sociale au bureau du PNUD et aux partenaires nationaux, y compris la société civile ;&nbsp;</li> </ul> <br> <ul> <li>Contribuer aux exercices de planification stratégiques et à la révision/ évaluation de ces documents ;&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Assurer l’intégration des thématiques transversales, telles que le genre, les droits de l’homme et ne laisser personne de côté ;&nbsp;</li> </ul> <br> <ul> <li>Coordonner le développement et le suivi de la mise en œuvre d’une stratégie commune du PNUD Tunisie en matière de renforcement de la cohésion sociale.&nbsp;</li> </ul> <br> <p><strong>3.Assurer et conseiller sur la mise en place et le renforcement de partenariats stratégiques (intra-UN, partenaires nationaux et internationaux) et contribuer à la mobilisation des ressources :</strong>&nbsp;</p><br> <br> <ul> <li>Assurer la coordination avec d’autres agences des Nations Unies dans le cadre du projet TARABOT ;&nbsp;</li> </ul> <br> <ul> <li>Assurer la coordination et l’alignement des intervention du PNUD en matière de PEV et renforcement de la cohésion sociale avec celles des principaux partenaires de développement en Tunisie ;&nbsp;</li> </ul> <br> <br> <ul> <li>Établir et renforcer des relations stratégiques avec des partenaires institutionnels tunisiens qui préfigurent des collaborations de long terme ; spécifiquement assurer la consolidation des relations avec la CNLCT et les ministères de l’Intérieur, des Affaires Sociales et de la Jeunesse et des Sports ;&nbsp;</li> </ul> <br> <ul> <li>Identifier les opportunités de financement dans le domaine de la PEV et renforcement de la cohésion sociale pour consolider l’appui financier au projet en cours et pour l’initiation de nouveaux projets et initiatives ;&nbsp;</li> </ul> <br> <ul> <li>Assurer la liaison et la consolidation de bonnes relations de collaboration avec les bailleurs de fonds du projet ;&nbsp;</li> </ul> <br> <ul> <li>Coordonner l’élaboration de briefs, notes conceptuelles et autres nouveaux documents de projet selon les règles du PNUD et les priorités des bailleurs de fonds/ partenaires.&nbsp;</li> </ul> <br> <p><strong>4.Assurer &nbsp;la gestion des connaissances et le partage des leçons apprises au sein du système des Nations Unies et avec les partenaires externes :&nbsp;</strong>&nbsp;</p><br> <br> <ul> <li>Renforcer la documentation et la production de connaissances à travers des activités de recherche et de suivi et évaluation ;&nbsp;</li> </ul> <br> <ul> <li>Promouvoir le partage d’information au niveau national, régional et global, notamment à travers les réseaux du PNUD ;&nbsp;</li> </ul> <br> <ul> <li>Établir et maintenir une collaboration étroite avec les bureaux régionaux du PNUD pour les États Arabes et l’Afrique en matière de PEV et renforcement de la cohésion sociale ;&nbsp;</li> </ul> <br> <ul> <li>Définir les complémentarités et synergies potentielles avec les autres initiatives du PNUD pour y inclure la perspective de prévention du PVE et renforcement de la cohésion sociale.&nbsp;</li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.&nbsp;</p><br> <br> <p><strong>Institutional Arrangement</strong>&nbsp;</p><br> <br> <p>La/le Specialiste Technique Principal.e en Prévention de l’Extremisme Violent sera sous la supervision directe du Team Leader du Cluster Gouvernance.&nbsp;</p><br> <br> <p><strong>Competencies</strong>&nbsp;</p><br> <br> <p>&nbsp;La/le candidat.e devra démontrer les competence suivantes :&nbsp;</p><br> <br> <br> <p>&nbsp;<u>Compétences de base</u>&nbsp;</p><br> <br> <p><strong>Obtenir des résultats :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact.&nbsp;</p><br> <br> <br> <br> <p><strong>Penser de manière innovante :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems.&nbsp;</p><br> <br> <br> <br> <p><strong>Apprendre en continu :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences.&nbsp;</p><br> <br> <br> <br> <p><strong>S'adapter avec agilité :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Proactively initiate and champion change, manage multiple competing demands.&nbsp;</p><br> <br> <br> <br> <p><strong>Agir avec détermination :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results.&nbsp;</p><br> <br> <br> <br> <p><strong>S'engager et collaborer :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration.&nbsp;</p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion :</strong>&nbsp;</p><br> <br> <br> <p>LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.&nbsp;</p><br> <br> <br> <br> <br> <br> <p><u>People Management Competencies</u></p><br> <br> <p>Les competences PNUD en matière de gestion du personnel sont disponibles sur ce <u>site</u><u>.</u></p><br> <br> <p><u>Compétence transversales et techniques</u></p><br> <br> <p><strong>Domaine Thématique&nbsp;</strong></p><br> <br> <br> <p><strong>Nom&nbsp;&nbsp;</strong></p><br> <br> <br> <p><strong>Définition&nbsp;&nbsp;</strong></p><br> <br> <br> <br> <p><strong>Direction et stratégie organisationnelle</strong>&nbsp;</p><br> <br> <br> <p>Négociation et influence&nbsp;</p><br> <br> <br> <p>Capacité à s'entendre, à persuader les autres, à résoudre les points de divergence, à tirer parti de l'issue du dialogue, à négocier des solutions mutuellement acceptables par le biais de compromis et à créer des situations « gagnant-gagnant »&nbsp;</p><br> <br> <br> <br> <p><strong>Direction et stratégie organisationnelle</strong>&nbsp;</p><br> <br> <br> <p>Pensée systémique&nbsp;</p><br> <br> <br> <p>Capacité d'utiliser l'analyse objective des problèmes et le jugement pour comprendre comment des éléments interdépendants coexistent au sein d'un processus ou d'un système global, et pour examiner comment la modification d'un élément peut avoir un impact sur d'autres parties du système&nbsp;</p><br> <br> <br> <br> <p><strong>Développement des affaires&nbsp;&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Production de connaissances&nbsp;</p><br> <br> <br> <p>Capacité à faire des recherches et à transformer l'information en connaissances utiles, pertinentes pour le contexte ou répondant à un besoin exprimé&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion organisationnelle</strong>&nbsp;</p><br> <br> <br> <p>Gestion de projet&nbsp;</p><br> <br> <br> <p>Capacité à planifier, organiser, hiérarchiser et contrôler les ressources, les procédures et les protocoles pour atteindre des objectifs spécifiques&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion des partenariats</strong>&nbsp;</p><br> <br> <br> <p>Gestion des relations&nbsp;</p><br> <br> <br> <p>Capacité à s'engager avec un large éventail de partenaires publics et privés, à établir, à maintenir et/ou à renforcer les relations de travail, la confiance et la compréhension mutuelle&nbsp;</p><br> <br> <br> <br> <p><strong>Programme 2030&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Paix&nbsp;</p><br> <br> <p>Prévention des conflits, consolidation de la paix et institutions réactives&nbsp;</p><br> <br> <br> <p>Prévention de l’extrémisme violent&nbsp;</p><br> <br> <br> <br> </div>