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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p><span>To lead business analysis and process design for Alghanim’s Order Management System (OMS) within the omnichannel and marketplace ecosystem, ensuring seamless orchestration of orders across owned inventory and third-party sellers. The role will integrate Fluent Commerce or equivalent, Commerce tools, SAP, Mirakl, Far Eye, and Salesforce to deliver unified customer and seller experiences</span></p><br><br><br>Job Responsibilities <br><ul> <li><span>Act as the primary liaison between Business and IT for the Order Management domain, covering order orchestration, allocation, fulfillment, cancellations, and returns.</span></li> <li><span>Conduct structured business analysis: stakeholder interviews, requirement documentation, process flows, and user stories for end-to-end omnichannel journeys (E-commerce, Store Pickup, Warehouse, Delivery)</span></li> <li><span>Collaborate with Cross functional Business analysts, Product Owners, Solution Architects, Business stakeholder’s and Vendors to ensure seamless OMS integrations with OMS, Commercetools, SAP, FarEye, and Service Cloud etc.</span></li> <li><span>Drive enhancements for Buy Online Pickup in Store (BOPIS), Ship from Store, Reserve Online, and Return Anywhere capabilities.</span></li> <li><span>Support UAT planning, deployment readiness, and post-go-live validation of order lifecycle performance.</span></li> <li><span>Monitor OMS KPIs (allocation accuracy, split ratio, turnaround time) and recommend continuous improvements.</span></li> <li><span>Work closely with the Marketplace (Mirakl) team to streamline seller order routing, SLA compliance, cancellations, and return logistics.</span></li> <li><span>Ensure seamless integration between OMS, Seller Center, Commerce tools, SAP, Far Eye, and Salesforce Service Cloud.</span></li> <li><span>Enable omnichannel capabilities such as Cross-Seller Orders, BOPIS, Ship-from-Store, and Return Anywhere.</span></li> <li><span>Drive continuous improvement in both customer and seller fulfillment journeys.</span></li> </ul><br><br>Candidate Requirements <br><ul> <li><span>Bachelor’s degree in engineering, Computer Science, or Information Systems</span></li> <li><span>8 – 10 years overall experience, with a minimum of 4 years in Order Management Systems (OMS) within Retail / E-commerce / Supply Chain</span></li> <li><span>Requirements Engineering: BRD, User Stories, Acceptance Criteria -&nbsp;Process Mapping &amp; Modelling: Order flows, Fulfillment, Reverse Logistics</span></li> <li><span>Functional Expertise: Fluent Commerce (Mandatory) or equivalent OMS (Manhattan, Sterling, Increff, Salesforce OMS)</span></li> <li><span>Marketplace Expertise: Mirakl or similar Seller Platforms for third-party order management</span></li> <li><span>Retail Systems Understanding: Commercetools, SAP, Salesforce, WMS, TMS (FarEye)</span></li> <li><span>Data &amp; KPI Analysis: Order metrics, SLA tracking, Seller performance</span></li> <li><span>Agile Tools: JIRA, Confluence, MS Project</span></li> <li><span>Stakeholder Management &amp; Communication</span></li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Passionate about football (soccer) AND about business?<br> Stranger Soccer is expanding to key cities around the world.<br> We are looking for a License Owner to open and operate the Stranger Soccer business in Kuwait City.<br> This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone).<br> This role is ideally suited for an adventurous and football-passionate entrepreneur.<br> Sounds Like You?<br> As a next step, please visit www.<br>strangersoccer.<br>com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity.<br> If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest.<br> Be sure to download and explore the Stranger Soccer mobile app as well.<br> Responsibilities · Bring the Stranger Soccer brand and business to life for the assigned city · Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation · Identify and secure prime slots at football venues to run Stranger Soccer games · Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play · Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more · Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.<br> You should have · A passion for football, and a strong connection to your local football scene · A business background, ideally in management and customer service · An entrepreneurial background or spirit · A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market · A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.<br> About Stranger Soccer With 3.<br>5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world.<br> But why don't more people play it?<br> Stranger Soccer (www.<br>strangersoccer.<br>com) makes playing football as easy as going for a jog or to the gym.<br> Browse dozens of games on its acclaimed Mobile App.<br> Book a slot.<br> Turn up and play.<br> Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run.<br> We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.<br> Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.<br> Our Mission To make playing football as easy as going for a jog.<br> Our Vision A world in which playing football is as popular and widespread as watching football.<br> Got what it takes?<br> We look forward to meeting you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>**Key Responsibilities:**</p><br><ul><li>Maintain active communication systems within the Housekeeping Department to coordinate with guests and other departments</li><li>Verify key cabinet inventory daily and report discrepancies to the Executive Housekeeper</li><li>Review evening and night logbooks to identify and prioritise pending guest requests</li><li>Prepare daily assignment sheets and coordinate staff distribution across all areas</li><li>Record and communicate VIP room assignments and in-house room status to supervisors</li><li>Respond promptly to guest requests and maintenance calls, ensuring timely resolution</li><li>Compile and organise daily Housekeeping Reports</li><li>Distribute work orders to responsible personnel and track completion</li><li>Update the Property Management System with information from Floor Supervisors</li><li>Process lost and found items according to established policies</li></ul><br>Qualifications<br><br><ul><li>Fluent in English with excellent written and verbal communication skills; proficiency in one additional language spoken by the majority of staff is essential.</li><li>Minimum two years' experience in a housekeeping or guest services role within a 5-star hotel environment.</li><li>Proficient in Microsoft Excel, Word, and Outlook; demonstrated experience with Fidelio or equivalent Property Management System.</li><li>Strong organisational and multitasking abilities with excellent attention to detail.</li><li>Proven ability to prioritise tasks and manage competing demands in a fast-paced environment.</li><li>Excellent interpersonal skills with a commitment to guest satisfaction and departmental coordination.</li></ul><br>Additional Information<br><br><p><strong>WHY WORK FOR ACCOR</strong></p><br><ul><li>Develop your talent through Accor’s learning programs.</li><li>Opportunity to grow within your property and across the world!</li><li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li></ul><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>Senior Call Center Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction. Also, supporting the Team Leader in monitoring, coaching and training of the call center agents.&nbsp;&nbsp; &nbsp; &nbsp;</p><br> <br><br>Job Responsibilities <br><p>•&nbsp;&nbsp; &nbsp;Support and provide superior service via phones, e-mails and chat as a receiver and caller.<br> •&nbsp;&nbsp; &nbsp;Use questioning and listening skills that support effective telephone communication.<br> •&nbsp;&nbsp; &nbsp;Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.<br> •&nbsp;&nbsp; &nbsp;Understand the impact of attitude in handling calls professionally.<br> •&nbsp;&nbsp; &nbsp;Effectively deal with job stress, angry callers, and upset customers.<br> •&nbsp;&nbsp; &nbsp;Minimizing customers’ and Safat Home escalated complaints through providing professional service &amp; support for individual and B2B customers.<br> •&nbsp;&nbsp; &nbsp;Ensure proper escalation to any unresolved complaint, to avoid any delay in progressing and resolving customers reported complaints.<br> •&nbsp;&nbsp; &nbsp;Use the most appropriate way to communicate with different behavior types on the telephone.<br> •&nbsp;&nbsp; &nbsp;Escalate cases that require intervention by Team Leaders or Supervisor.<br> •&nbsp;&nbsp; &nbsp;Apply the elements of building positive rapport with different types of customers over the phone.<br> •&nbsp;&nbsp; &nbsp;Apply the proper telephone etiquette to satisfy various customer situations.<br> •&nbsp;&nbsp; &nbsp;Apply appropriate actions to effectively control a telephone call.<br> •&nbsp;&nbsp; &nbsp;Identify voice skills and how to enhance a good telephone presentation.<br> •&nbsp;&nbsp; &nbsp;Display ownership to additional tasks as demanded by superiors and meet commitment to customers.<br> •&nbsp;&nbsp; &nbsp;Display Time flexibility towards shifts as per work floor requirements.<br> •&nbsp;&nbsp; &nbsp;Handling escalations cases and angry customers calls.<br> •&nbsp;&nbsp; &nbsp;Responsible for leading the shift during team leader absence.<br> •&nbsp;&nbsp; &nbsp;Responsible for new Call Center Agent training.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Handling the back office tasks (Departments communications, Suppliers communications) &nbsp;<br> &nbsp;</p><br> <br><br>Candidate Requirements <br><p>•&nbsp;&nbsp; &nbsp;Must possess excellent communications skill, proven problem solving and analysis skills.<br> •&nbsp;&nbsp; &nbsp;A good knowledge of Electronic devices and related technology.<br> •&nbsp;&nbsp; &nbsp;Minimum one year of related experience in the field of (Call center, Customer care, Customer service, Telemarketing/Telesales).<br> •&nbsp;&nbsp; &nbsp;Need a good understanding of Productivity software (Windows OS, Spreadsheets, MS-office).<br> •&nbsp;&nbsp; &nbsp;Good command in English / Arabic Language.<br> •&nbsp;&nbsp; &nbsp;“Preferable”. Technical literature and Technology oriented to talk at the right level with customers.<br> &nbsp;</p><br> <br><br>Education <br><br><br> </div>

<p>Drivers vacancy are available for rental cars company from inside Kuwait only Asian nationalities only - not for Arab drivers Experience drivers know locations in Kuwait. Language : should speak and understand English very well. 18 Ahli visa transferable - valid residency and Kuwaiti old driving license issued before 31/3/2013 only (must old driving license) Duty hours: 10 to 12 hours based on operation needs Salary 200 KWD net no accommodation or 170 KWD plus accommodation WhatsApp message only without calls 99674001</p><p>&nbsp;</p>

<p>Our client in Kuwait from leading retail store chain is seeking a dynamic, strategic, and customer-focused Loyalty & CRM Manager to lead and optimize our customer loyalty programs, contact center operations, and customer relationship management initiatives across all branches and channels in Kuwait. This role is critical in driving customer satisfaction, retention, and lifetime value through seamless and personalized experiences. Key Responsibilities: 1. Strategic Leadership & Management • Lead and manage three core customer-facing sub-departments: Loyalty, Contact Center, and Customer Relationship Management (CRM). • Develop and execute a comprehensive customer experience strategy aligned with the company’s growth and brand values. • Set KPIs and performance metrics for each sub-department and ensure continuous improvement. 2. Loyalty Program Management • Oversee the planning, execution, and optimization of loyalty program. • Use data analytics to drive member engagement, increase repeat visits, and enhance program value. • Identify and implement new customer rewards, partnerships, and tiered program strategies. • Liase with key stakeholders and internal departments to maximize the loyalty program’s exclusive member pricing and offering. 3. Contact Center Oversight • Supervise the customer contact center operations ensuring high service standards across inbound and outbound communications. • Implement training, scripts, and tools to improve customer interactions, reduce resolution time, and improve satisfaction scores (CSAT, NPS, etc.). • Ensure proper escalation handling and continuous agent performance monitoring. 4. Customer Relationship Management (CRM) • Manage CRM platforms and initiatives to drive segmentation, personalized communication, and data-driven marketing. • Oversee customer data collection, hygiene, and compliance with local data protection regulations. • Collaborate with Marketing and IT to automate campaigns, customer journeys, and customer lifecycle touchpoints. 5. Cross-Functional Collaboration • Work closely with Marketing, Operations, IT, and Store Managers to align customer experience goals with broader business objectives. • Provide insights from customer feedback and analytics to support product, service, and operational improvements. 6. Reporting & Insights • Develop regular reports on customer experience performance, loyalty engagement, and service metrics. • Present actionable insights and recommendations to senior leadership for strategic decision-making.</p><p>• Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). • 10+ years of experience in loyalty management, customer experience, customer service, CRM, preferably in retail, FMCG, or hypermarket sectors. • Proven leadership experience managing multi-functional customer teams. • Strong understanding of customer journey mapping, CX best practices, and CRM systems • Experience with loyalty platforms and contact center operations in a retail environment. • Data-driven mindset with proficiency in customer analytics and reporting tools. • Excellent communication in English and Arabic is a strong advantage.</p>

<p><h4>Job description</h4> <p>An assistant chief engineer is responsible for all maintenance issues within the hotel to deliver an excellent guest and member experience while performing daily checks, repairing equipment, and coordinating renovation projects.</p> <h4>What will I be doing?</h4> <p>As an assistant chief engineer, you will be responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing mechanical equipment to deliver an excellent guest and member experience. An assistant chief engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Responsible for maintenance issues within the hotel</li> <li>Perform daily checks around the hotel</li> <li>Conduct lift emergency release procedures as required</li> <li>Diagnose, maintain, and repair mechanical equipment within the hotel</li> <li>Ensure good relationships are built with internal and external customers</li> <li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li> <li>Develop, implement, and direct all emergency programs</li> <li>Develop, implement and manage energy conservation programs for the property to minimize expenses</li> <li>Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li> <li>Perform special projects and other responsibilities as assigned</li> <li>Responsible for the health and safety of the hotel</li> <li>Ensure monthly safety inspections take place and employees are trained accordingly</li> </ul> <h4>What are we looking for?</h4> <p>An assistant chief engineer serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Advanced knowledge of building management/engineering</li> <li>Positive attitude</li> <li>Good communication skills</li> <li>Committed to delivering a high level of customer service</li> <li>Excellent grooming standards</li> <li>Flexibility to respond to a range of different work situations</li> <li>Ability to work under pressure</li> <li>Ability to work on their own</li> <li>Previous experience in a management role</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>First aid</li> <li>Vocational training in engineering or similar field</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our</p><p></p>