وظائف الخليج

2 - 5 Years Naukri Gulf

Supplier Quality Engineer F-H

On-site - المغرب - بولمان منذ 14 ساعة

الهندسة

The Supplier Quality Engineer is responsible for managing supplier quality to ensure product and process compliance with customer, regulatory, and industrial requirements of the aeronautical sector. They are involved throughout the product lifecycle, from development phases to series production, ensuring supply chain security and continuous improvement of supplier performance.Main Responsibilities:<ul><li>Pilot the development and deployment of APQP approaches with suppliers.</li><li>Ensure quality monitoring of suppliers during development, industrialization, and series production phases.</li><li>Conduct regular supplier audits and site visits to evaluate process compliance and supplier industrial maturity, with a minimum of four visits/audits per year for strategic or critical suppliers.</li><li>Identify, evaluate, and manage high-risk suppliers by implementing appropriate action plans to secure deliveries and reduce quality and supply chain risks.</li><li>Pilot problem-solving actions and continuous improvement plans using quality methodologies such as 8D, RCCA, PDCA, and root cause analyses.</li><li>Analyze supplier non-conformities and ensure follow-up of corrective and preventive actions until their effective closure.</li><li>Monitor and analyze supplier performance indicators: PPM, non-conformity rate, on-time delivery, cost of poor quality, and effectiveness of action plans.</li><li>Participate in the selection, qualification, and homologation of new suppliers in accordance with internal and customer requirements.</li><li>Verify and validate supplier quality deliverables such as FAI, DVI, PPAP, FMEA, control plans, and industrial validation files.</li><li>Ensure supplier compliance with applicable aeronautical standards and requirements, particularly EN9100, NADCAP, and specific customer requirements.</li><li>Collaborate closely with Engineering, Purchasing, Production, Supply Chain, and Program teams to ensure supplier risk management and continuity of industrial activities.</li><li>Participate in the management of industrial transfers and securing ramp-ups.</li><li>Provide regular reporting to management on supplier performance status, identified risks, and ongoing action plans.</li><li>Be available for frequent national and international travel as required by projects, audits, or critical supplier situations.</li><li>Intervene quickly in case of supplier quality crisis to limit impacts on production and customer deliveries.</li></ul>Desired Candidate ProfileBac +5 (Engineering school or Master's degree) with a specialization in quality, industrial engineering, mechanical engineering, or equivalent.Minimum of 2 to 5 years of experience in quality, ideally in an industrial environment (aeronautics, automotive, rail).

0 - 5 Years Naukri Gulf

Customer Service Representative

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

What qualifications do we need from you? Minimum age: 18 years For foreigners: You must have the right to work in Morocco. Strong French communication skills (written and oral) [C1 level]. You have basic computer knowledge. Availability to work in variable shifts from Monday to Sunday within opening hours from 06:00 to 00:00. Willingness and ability to work in rotation (i.e., early, late, night, weekends, and overtime, as needed). What strengths will you bring? Hard worker, express yourself clearly, and have attention to detail. Friendly and customer-oriented. Ability to learn quickly and adapt to change. You are comfortable with multitasking in a dynamic environment. What benefits will you receive? One of the advantages of joining the Amazon Customer Service team is that you do not need prior customer service experience. You will receive comprehensive training and equipment upon arrival. Additionally, we offer a number of benefits, including: CIMR retirement plan Medical coverage Employee assistance program Paid maternity and paternity leave Special employee discount on Amazon Social events Quality of life at work program, focused on physical and mental well-being. If this position suits you, click the link below to start the application process! You will need to allow 45 minutes to complete the application form and 45 minutes to complete the assessments that will determine if you are suitable for the role. We recommend using a laptop/desktop for the best experience. You will have the ability to save your application between each step of the application process and return to it if necessary, but we strongly advise completing the process in one go if possible. If successful, we will contact you for the next steps! Amazon is an equal opportunity employer. We passionately believe that employing a diverse workforce is essential to our success. We make our recruitment decisions based on your experience and skills. We appreciate your passion for discovery, invention, simplification, and building. Protecting your privacy and the security of your data has long been a top priority for Amazon. Please review our privacy notice to learn more about how we collect, use, and transfer candidate personal data. Work with Amazon Customer Service! Position: Customer Service Associate (On-site) Contract Type: Permanent Contract, Full-time (44 hours per week) Location: Rabat Salary: 43.57 Dirhams/hour Gross Language: French Start Date: September 21, 2026 At Amazon, our mission is to be the most customer-centric company, and our customer service team is a key element in achieving this goal. It is by giving our best to our customers that we draw our energy, and that's why you'll find that we approach things differently here. You won't be asked to read a script or memorize dialogue. Instead, we'll provide you with the training you need to solve our customers' problems. You'll bring your unique personality to every customer conversation and deliver an exceptional support experience that our customers appreciate. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear objective: prevent problems, answer questions, and above all, satisfy your customers. You will be the first point of contact for our French-speaking customers, responding to their requests by phone, chat, and/or email. These could be questions about orders and products, but also payment questions and advice on the website. Our customer service associates use a variety of tools to navigate, research, and review solutions, and to communicate effectively with customers. What are your working hours? This position requires working variable hours to meet customer needs. You will work in day/evening shifts, and your work week is 44 hours/week. To meet our customers' demand, we schedule our shifts based on a variety of different teams within the operating hours of 06:00 to 00:00, Monday to Sunday. You will receive your work schedule at least 6 weeks in advance. You may be required to work on national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date. Experience in customer service is not required.Desired Candidate ProfileMinimum age: 18 years For foreigners: You must have the right to work in Morocco. Strong French communication skills (written and oral) [C1 level]. You have basic computer knowledge. Availability to work in variable shifts from Monday to Sunday within opening hours from 06:00 to 00:00. Willingness and ability to work in rotation (i.e., early, late, night, weekends, and overtime, as needed). What strengths will you bring? Hard worker, express yourself clearly, and have attention to detail. Friendly and customer-oriented. Ability to learn quickly and adapt to change. You are comfortable with multitasking in a dynamic environment. Experience in customer service is not required.

0 - 2 Years Naukri Gulf

Technical Advisor

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

The customer service representative in technical support has the primary mission of collecting and then processing remotely the requests of users experiencing difficulties with the use of computer hardware. Reporting to the team leader, their mission consists of: Solving technical exploitation and maintenance problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking up the mission, complete training is provided to prepare them for the responsibilities entrusted to them.Desired Candidate ProfilePerfect command of the French language, with good oral and written fluency. Listening and orientation skills. Good diagnostic and analysis capabilities. Successful training related to the requested technical competence.

3 - 6 Years Naukri Gulf

Construction Management Controller

On-site - المغرب - بولمان منذ 14 ساعة

المحاسبة والمالية والبنوك

Participation in the construction and renovation of infrastructure for the benefit of the territories. Join a rapidly growing Group in France and internationally (4 billion euros in turnover). Join a company made up of nearly 23,000 men and women united around 3 strong values: unity, transparency, and ambition. Embrace a rich experience by joining passionate teams.As part of the development of our activities, we are recruiting a Management Controller (M/F).Main missions:<ul><li>Preparation and monitoring of budgets per project.</li><li>Cost analysis (labor, materials, subcontracting).</li><li>Monitoring of budget/actual variances and analysis of deviations.</li><li>Implementation of performance indicators per project (margin, profitability, progress).</li><li>Production of monthly reports and dashboards.</li><li>Participation in site monitoring meetings.</li><li>Contribution to cost optimization and process improvement.</li><li>Support to operational teams in financial steering. </li></ul>Desired Candidate ProfileBac+5 in finance / management control. 3 to 6 years of experience, ideally in the BTP sector. Good command of analytical management per project. Excellent command of Excel and Power BI. Analytical mindset, autonomy, and ability to interact with field teams.

1 - 5 Years Naukri Gulf

Social Media Specialist

On-site - المغرب - بولمان منذ 14 ساعة

المبيعات

To plan, execute and optimize social media communication for IKEA, ensuring strong brand presence, engagement, and consistency in tone of voice while contributing to commercial and marketing objectivesDesired Candidate ProfileAct as a member of the marketing team and proactively contribute to the marketing plan. Plan, create, and publish social media content aligned with IKEA tone of voice, brand identity, and local relevance to achieve business results and brand KPi s Ensure consistency of messaging across all social media platforms Adapt global/regional content to local market needs while maintaining brand standards Manage and coordinate with external agencies for content creation, publishing, and performance optimization Monitor and analyze social media performance, engagement, and KPIs to drive continuous improvement Identify trends, customer behaviors, and competitor activity to enhance content strategy Support campaign execution across digital channels in alignment with omnichannel strategy Collaborate with internal stakeholders (commercial, Food, PR, web, Sustainability ) to ensure integrated communication Drive an open and collaborative working environment, reflecting IKEA values and culture

1 - 5 Years Naukri Gulf

Marketing Communication Specialist

On-site - المغرب - بولمان منذ 14 ساعة

المبيعات

Develop and coordinate inspiring, relevant and consistent communication content across all customer touchpoints, working closely with creative agencies and internal stakeholders to deliver communication that drives business results, strengthens the IKEA brand, and creates a seamless omnichannel customer experience in the local market. The role is responsible for supporting the creation, adaptation, implementation and follow-up of campaign content across all paid, owned and earned channels, excluding day-to-day social media management, while ensuring alignment with brand guidelines, tone of voice, commercial priorities and customer insights.Desired Candidate ProfileSupport the development and execution of communication campaigns that drive awareness and consideration in the different customer meeting points . Generating and converting demand Develop clear and inspiring communication briefs for creative agencies and follow up the creative process from briefing to implementation. Coordinate the development of campaign assets for offline and online channels, including TV, radio, outdoor, print, IKEA Family, website, app, in-store and PR activations. Secure that all communication content is aligned with IKEA Brand values, visual identity, tone of voice and communication guidelines. Adapt global and regional communication materials to the local market, ensuring relevance for customers. Collaborate with social media specialists to ensure campaign consistency and a unified customer experience across all channels Work closely with , ecom, sales, com in , sales , Family , and Customer Experience teams to secure integrated omnichannel communication. Coordinate content production with agencies, photographers, designers, copywriters and other external partners. Ensure consistency and quality of communication across all channels and customer touchpoints. Follow up campaign implementation and collect learnings to improve future communication performance. Monitor communication trends, media developments, customer behaviors and competitor activities to identify opportunities for innovation and improvement. Support the development of IKEA Family communication initiatives (basic level) Build strong working relationships with agencies and internal stakeholders to secure effective collaboration and high-quality execution. Contribute actively to creating an open, collaborative and learning-oriented environment, acting as a role model for IKEA values.

1 - 6 Years Naukri Gulf

Events, Partnerships & PR Specialist

On-site - المغرب - بولمان منذ 14 ساعة

المبيعات

Drive IKEA Morocco's local relevance, business growth and corporate reputation through impactful events, strategic partnerships and public relations activities, while collaborating closely with the Service Office to adapt and execute regional initiatives in the Moroccan market.Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities. Coordinate store openings, pop-up launches and special customer events. Manage event logistics, suppliers, production, budgets and timelines. Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.Strategic Partnerships Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives. Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders. Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities. Negotiate partnership agreements together with relevant internal stakeholders. Evaluate partnership performance and business impact.Commercial Public Relations Develop and execute PR activities supporting product launches, campaigns and commercial initiatives. Coordinate media coverage around commercial campaigns and seasonal activities. Organize media previews, product launches and press events. Build relationships with lifestyle, home furnishing and consumer media. Identify storytelling opportunities that increase brand awareness and commercial impact. Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.Corporate Public Relations Support and strengthen IKEA Morocco's corporate reputation. Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects. Organize corporate press conferences and media briefings. Develop relationships with business media, journalists and institutional stakeholders. Support crisis communication activities whenever required.Community Engagement Develop initiatives that strengthen IKEA's relationship with local communities. Coordinate community engagement and CSR-related activities. Build partnerships with local organizations, associations and institutions. Represent IKEA at relevant external events and community initiatives.Service Office Collaboration Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives. Collaborate closely with the Service Office PR & Events team to adapt and execute regional initiatives locally. Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market. Ensure alignment with IKEA global brand guidelines and regional communication priorities.Desired Candidate Profile<ul><li>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities.</li><li>Coordinate store openings, pop-up launches and special customer events.</li><li>Manage event logistics, suppliers, production, budgets and timelines.</li><li>Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</li><li>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives.</li><li>Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders.</li><li>Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities.</li><li>Negotiate partnership agreements together with relevant internal stakeholders.</li><li>Evaluate partnership performance and business impact.</li><li>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives.</li><li>Coordinate media coverage around commercial campaigns and seasonal activities.</li><li>Organize media previews, product launches and press events.</li><li>Build relationships with lifestyle, home furnishing and consumer media.</li><li>Identify storytelling opportunities that increase brand awareness and commercial impact.</li><li>Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</li><li>Support and strengthen IKEA Morocco's corporate reputation.</li><li>Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects.</li><li>Organize corporate press conferences and media briefings.</li><li>Develop relationships with business media, journalists and institutional stakeholders.</li><li>Support crisis communication activities whenever required.</li><li>Develop initiatives that strengthen IKEA's relationship with local communities.</li><li>Coordinate community engagement and CSR-related activities.</li><li>Build partnerships with local organizations, associations and institutions.</li><li>Represent IKEA at relevant external events and community initiatives.</li><li>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives.</li><li>Collaborate closely with the Service Office PR & Events team to adapt and execute regional initiatives locally.</li><li>Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market.</li><li>Ensure alignment with IKEA global brand guidelines and regional communication priorities.</li></ul>

1 - 6 Years Naukri Gulf

SMS Referent FH

On-site - المغرب - بولمان منذ 14 ساعة

الهندسة

Reporting to the Flight Safety function, the SMS/SGS (Safety Management System) Referent is responsible for conducting investigations related to safety events within the MRO. They actively contribute to identifying root causes and deploying corrective actions, in close collaboration with operational teams. Main responsibilities:<ul><li>Conduct investigations following security events (incidents, deviations, technical events)</li><li>Collect, analyze and consolidate event-related data</li><li>Identify the root causes using appropriate analysis methods (5 Whys, fault tree analysis, etc.)</li><li>Propose relevant corrective and preventive actions</li><li>To monitor the implementation and effectiveness of actions</li><li>Participate in promoting a safety culture within operational teams.</li><li>Provide regular reporting to the SMS manager.</li><li>Contribute to the continuous improvement of investigation processes. </li></ul>Desired Candidate Profile<ul><li>Formation Bac+5</li><li>Training or professional experience in aeronautical engine maintenance is highly desirable.</li><li>Good knowledge of MRO environments and maintenance processes</li><li>Analytical skills and rigor in data processing</li><li>Ability to interact with rational operational field teams</li><li>Good written and oral communication skills in French and English</li></ul>

0 - 3 Years Naukri Gulf

Product Specialist

On-site - المغرب - بولمان منذ 14 ساعة

المبيعات

ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documentsDesired Candidate ProfileEDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise

0 - 5 Years Naukri Gulf

Customer Service Advisor - B2B Project

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

You are motivated by customer relations and wish to work in a dynamic and human-centered company? Foundever is recruiting Advisors for its Casanearshore site. Your mission: to provide complete and quality support to customers while ensuring their satisfaction and loyalty. As an Advisor, you will be responsible for: - Receiving and managing incoming customer calls, - Listening, diagnosing needs, and providing precise, adapted solutions, - Proposing additional sales in response to requests, - Applying established processes and mastering internal tools, - Communicating any useful information to improve service quality, - Achieving and exceeding set qualitative and quantitative objectives.Desired Candidate ProfileWe are looking for motivated and attentive candidates, with: - A Baccalaureate level or higher, - An excellent level of French, both spoken and written, - A strong sense of customer service and commercial acumen, - Good command of IT tools, - Punctuality, regular attendance, and a sense of commitment.

1 - 3 Years Naukri Gulf

Aeronautical Quality Inspector

On-site - المغرب - بولمان منذ 14 ساعة

التصنيع والإنتاج

TRIGO is a global leader in inspection, quality management, and operational excellence solutions for demanding industries such as automotive, aeronautics, and other advanced sectors. With a presence in 28 countries across 4 continents, TRIGO supports its industrial partners in the continuous improvement of their processes, relying on recognized expertise and dedicated teams.Desired Candidate Profile<ul><li>Experience in aeronautical wiring (1-2 years)</li><li>Bac +2 (BTS, DUT, DEUG, DEUST, TS, ...)</li></ul>

1 - 3 Years Naukri Gulf

Customer Support Consultant

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What You Will Do: Handle customer inquiries via chat and email in a professional and courteous manner Resolve issues efficiently while providing accurate and detailed responses Maintain a strong focus on customer satisfaction and deliver an excellent support experience Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross-functional specialists.Desired Candidate ProfileWhat you need to succeed in this role:<ul><li>Excellent English communication skills (at least C1 level)</li><li>Experience in customer support for at least 1 year</li><li>Experience with help desk software and remote support tools</li><li>Positive, proactive and responsible attitude</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)</li><li>Will be a great plus: Technical support experience</li></ul>

1 - 3 Years Naukri Gulf

Admin Guest Experience/Concierge Agent

On-site - المغرب - بولمان منذ 14 ساعة

الموارد البشرية

Provides a full range of administrative, clerical office support to Guest Experience and Concierge team to ensure a smooth arrival and memorable stay for VIP,, Long Stay and Celebrity guests while complying with all Four Seasons policies and procedures. Directs staff that performs the following duties and will also perform these duties on own. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies.Provides a full range of administrative, clerical office support to Guest Experience and concierge TeamHandle and process purchase orders for all ordering required for Guest Experience / Concierge team ensuring quotes/bidding process is carried out.Communicate and coordinate guest needs with Reservations, Front Desk, Housekeeping, Guest Services, Room Service, Pool and Beach, Florist and Sales to satisfy VIP, Long Stay and Celebrity guest needs.Contact guest prior to arrival to inquire about any specific needs or accommodations.Coordinate amenities with room service and place special occasion, kids, and pet amenities in guest roomsHandle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions etc.Desired Candidate ProfileOne year previous luxury hotel experience, preferably in the front office/reservations/concierge departments Requires a working knowledge of the Front Desk and Concierges aspect of Four Seasons services, policies or operations and general knowledge of Housekeeping, the hotel and area. Working knowledge is generally learned on-the-job. It requires knowledge for the ability to operate computer equipment and the reservations system. The Ability to read and speak English, french, arabic.

1 - 5 Years Naukri Gulf

Industrial Service Technician

On-site - المغرب - بولمان منذ 14 ساعة

الهندسة

Attached to the Industrial Service Manager, you will be responsible for carrying out maintenance operations and controlling utilities such as steam, hot air production, water, compressed air, and chilled water.Specifically, you will need to:<ul><li>Ensure the application and adherence to safety and environmental rules and instructions related to the position;</li><li>Ensure adherence to hygiene rules related to the position: application of NQMS, 5S, and HACCP;</li><li>Apply procedures and best practices related to your AMM role;</li><li>Control boiler operation: installation regulation, safety control, periodic maintenance, and interventions;</li><li>Perform analyses and report results on control lists;</li><li>Maintain and repair machines and equipment in the Industrial Service department;</li><li>Ensure preventive maintenance;</li><li>Inform other technicians of anomalies and unfinished work;</li><li>Participate in continuous improvement projects.</li></ul>Desired Candidate ProfileYou hold a Bac+2 (equivalent to an Associate's degree or Higher National Diploma) in Electromechanics or Refrigeration, Air Conditioning, and Thermal Engineering;You have experience as a boiler operator;You have a good command of the French language, both written and spoken;You are capable of using computer tools;You have leadership skills, good interpersonal qualities, and a good sense of initiative.

1 - 6 Years Naukri Gulf

Technical Buyer

On-site - المغرب - بولمان منذ 14 ساعة

اللوجستيات وسلاسل الإمداد والمشتريات

Ensure the sourcing, negotiation, and purchase of goods, materials, and services to meet the operational needs of the factory.Specifically, you will:<ul><li>Prepare price requests (RFQs) or tender requests (RFPs) for major requests, send them to suppliers, and collect the received offers.</li><li>Establish comparative tables based on supplier quotes for factory contracts and purchases.</li><li>Negotiate with suppliers within defined authority thresholds.</li><li>Contribute to the development of new suppliers and the expansion of the existing portfolio (supplier research, supplier visits, etc.) to ensure speed, accuracy, and competitive costs in line with Nestlé guidelines.</li><li>Participate in the sourcing, management, and negotiation of different spending categories related to annual contracts.</li><li>Support the company's overall objectives by ensuring the continuity of supplies necessary for operations.</li><li>Manage daily claims with suppliers and escalate critical issues to the Procurement Specialist.</li><li>Handle technical aspects related to MRP (MRP monitoring, RFQ launch, comparative analyses, purchase order creation requests to NBS, updating spare parts references in coordination with the Engineering team and Warehouse Supervisor).</li><li>Ensure that suppliers deliver the required materials, spare parts, and services on time for the factory.</li><li>Monitor the execution of purchase orders (order confirmation, anticipation of delivery dates, collection of necessary documents in advance, etc.) until reception in the warehouse.</li><li>Follow up with the freight forwarder for the customs clearance of all imported goods.</li><li>Track supplier performance and implement necessary corrective actions.</li></ul>Desired Candidate ProfileBac +2/+3 and initial experience in a similar role<ul><li>Rigor and method in work.</li><li>Strong customer service orientation.</li><li>Ability to work effectively in a team.</li><li>Ability to lead projects successfully.</li><li>Demonstrated experience in using Total Cost of Ownership (TCO) analysis, risk management, responsible sourcing, and supplier relationship management.</li><li>Excellent negotiation skills within cross-functional and international teams.</li></ul>

0 - 5 Years Naukri Gulf

Customer Service Advisor (M/F) Darija-French-English

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

Who are we? Concentrix is an international company implanted in more than 70 countries. Specialists in improving the customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.Your mission as a Customer AdvisorYour main role will be to be our clients' privileged point of contact. You will be responsible for:<ul><li>Accompanying prospects and clients in solving problems or providing information.</li><li>Actively contributing to promoting our brand image and developing customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being an ambassador for customer satisfaction!</li></ul>By what means?Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!What we offer you:At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution:Remuneration and benefits:<ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from 12 months</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li></ul>Social benefits:<ul><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary pension after one year</li></ul>Optimal working conditions:<ul><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development prospects.</li></ul>Desired Candidate Profile<ul><li>Perfect command of French, both written and spoken.</li><li>Mastery of Moroccan Dialect (Darija) with an acceptable level of English.</li><li>Excellent communication skills, organized, autonomous, and a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li><li>Knowledge of Fintech / Banking / Financial Services industries.</li><li>Digital customer relationship experience.</li></ul>

1 - 4 Years Naukri Gulf

Customer Service Representative

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

Who are we? Concentrix is an international company with a presence in over 70 countries. We are specialists in improving customer experience and optimizing core processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.Your mission as a Customer Advisor:Your primary role will be to be the privileged point of contact for our clients. Your missions will be to:<ul><li>Handle automobile claims declarations from policyholders.</li><li>Analyze contract guarantees to validate coverage.</li><li>Process financial settlements for files according to established procedures.</li><li>Provide quality customer support throughout the claim process.</li><li>Collaborate with experts to optimize processing times.</li></ul>By what means? Inbound calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!Desired Candidate ProfileWhat we offer you:At Concentrix, we prioritize the recognition of our talents. Here are the unique benefits we offer to acknowledge your contribution:<ul><li>Remuneration and benefits: Language bonus for multilingual profiles, Performance bonuses, Regularity bonus starting from 12 months, Special Eid al-Adha bonus, Flexible working hours with the possibility of remote work after integration, Free access to the gym, Transport provided.</li><li>Social benefits: Advantageous health insurance + CNSS/AMO, Complementary retirement after one year.</li><li>Optimal working conditions: Initial and continuous training, A work environment that values quality of work life, Professional development opportunities.</li></ul>The profile we are looking for:We are looking for talents who possess:<ul><li>Perfect mastery of automobile claims management techniques.</li><li>Successful prior experience in a contact center or insurance company.</li><li>Excellent oral and written communication skills adapted to customer relations.</li><li>Proven administrative rigor in following up on technical files.</li><li>Strong results orientation to drive performance indicators.</li></ul>Our recruitment process:<ol><li>Telephone pre-qualification: a first discussion with a member of the recruitment team to validate the prerequisites for the position.</li><li>In-person: Collective presentation, answers to your questions, and written tests (French and IT).</li><li>Individual interview (30 minutes): an in-depth discussion with a member of our recruitment team to validate your skills and align your ambitions with our culture.</li></ol>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!

0 - 5 Years Naukri Gulf

Commercial Advisor

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

The inbound call handler is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main responsibilities include: Receiving incoming customer calls, Actively listening to the speakers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Ensuring the achievement of the quantitative and qualitative objectives of the project.Desired Candidate ProfilePerfect mastery of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.

0 - 5 Years Naukri Gulf

Digital Advisor Dutch

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

For all clients, the mission of a Digital Advisor consists of: Responding to customer requests in writing within the allotted time. Assisting the customer until their commercial or first-level technical problem is resolved. Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.Desired Candidate ProfilePerfect command of written French. Impeccable spelling. Ability to adapt discourse to the interlocutor. Fast typing speed. Team and company spirit. Unwavering empathy.

2 - 7 Years Naukri Gulf

Quote Service Associate

On-site - المغرب - بولمان منذ 14 ساعة

خدمة العملاء

Responsible for working on quotes for small to medium customers. Review, understand, and verify all data is complete on the Strategic Quote Coversheet (SQCS). Preparation and data entry of customer quotes into Arrow's IQ and Sales Desktop system. Download customer quote information from 3rd party software tools, and format and prepare data for entry into Arrow IQ quote tool which may require intermediate Excel skills. Identify and correct any NEDA assignment discrepancies in the IQ tool. Initial scrubbing of part numbers for accuracy using Part Search and Component Quest tools. Accurately PMView and communicate the quote strategy set by the SMR into the Basic Quote Cover Sheet. Monitor and action the Unassigned Quote Queue. Upon completion of Markup, down load quote from Arrow IQ system back into the requested format. Verify data and prepare quote for return to customer.Desired Candidate ProfileHas developed knowledge and skills through formal training or considerable work experience Entry level often for those with work experience in the skill area Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Experience / Education Typically requires a 2 year degree and 2 4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

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