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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul ><li >Engineer in Industrial Engineering, Manufacturing Engineering, or a related field.</li><li >Minimum of 5 years of experience in production management, preferably in the manufacturing industry.</li><li >Proven experience in managing production operations and improving efficiency.</li><li >Strong knowledge of lean production principles and quality control methodologies.</li><li >Proficiency in production planning, scheduling, and supply chain management.</li><li >Experience with ERP systems (e.g., SAP, Oracle) and the Microsoft Office suite.</li><li >Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.</li><li >Strong leadership and team management skills.</li><li >Effective communication and interpersonal skills.</li><li >Six Sigma certification preferred.</li><li >In-depth understanding of manufacturing processes, technologies, and regulatory compliance.</li><li >Ability to work in a constantly evolving environment and adapt to changing priorities.</li><li >Willingness to work flexible hours depending on production requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a talented Sales Supervisor to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and support the Medical Representatives in achieving their objectives.</li><li>Implement the commercial and promotional strategy within the assigned territory.</li><li>Monitor performance indicators and develop appropriate action plans.</li><li>Conduct field visits and provide regular coaching to the sales team.</li><li>Assess, motivate, and develop team members capabilities.</li><li>Ensure accurate CRM data and timely commercial reporting.</li><li>Build strong professional relationships with healthcare stakeholders.</li><li>Ensure compliance with internal procedures and pharmaceutical regulatory and ethical requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>Bachelor s degree or higher.</li><li>At least 9 years of experience in pharmaceutical sales or medical promotion.</li><li>Proven experience in team supervision or people management.</li><li>Strong leadership, coaching, analytical, and negotiation skills.</li><li>Good command of French and CRM tools.</li><li>English is an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Conduct daily QA walkthroughs in the injectable manufacturing and packaging areas.</p><p>Verify compliance with GMP, good documentation practices, and real-time data recording.</p><p>Check the condition of production areas, equipment, materials, and environmental conditions.</p><p>Monitor personnel hygiene and ensure that line clearance activities are properly completed.</p><p>Prepare QA walkthrough reports and follow up on the implementation and effectiveness of corrective actions.</p><p>Perform acceptance tests at the different manufacturing stages and accurately record the results.</p><p>Participate in in-process controls, reinforced inspections, and finished-product sampling.</p><p>Conduct investigations related to deviations within the Injectables Department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>Technical or scientific educational background.</li><li>Good knowledge of Quality Assurance activities and requirements.</li><li>Good understanding of GMP and applicable regulatory requirements.</li><li>Strong communication and awareness-building skills.</li><li>Good command of French and English.</li><li>Strong attention to detail, analytical skills, and a quality-focused mindset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Comply with GMP and all applicable procedures</p><p>Perform manufacturing and packaging per batch records</p><p>Ensure line clearance and aseptic conditions</p><p>Clean equipment, accessories, and production areas</p><p>Conduct in-process controls and media fills</p><p>Execute batches in compliance with aseptic filling requirements</p><p>Perform first-level maintenance and support preventive/corrective maintenance</p><p>Follow assignment rotation plans</p><p>Report deviations or incidents immediately</p><p>Complete required documentation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Technical degree (minimum Associate s level) or</p><p>3 years experience in the pharmaceutical industry</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights. This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role. You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations. This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience Key Responsibilities Customer Service Operations Leadership Daily support to the field associates, technical support, inquiries. Build and maintain strong relationships with field associates. Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment. Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction. Resolve escalated customer issues and complex service challenges. Drive revenue growth within the portfolio managed by the Customer Service team. Contribute to team meetings and business partner meetings Master Data management Account creation &amp; update Pricing maintenance Handle Admin tasks Send Invoicing &amp; POD s mails to a list of Customers Call handlings &amp; support order entry Customer Experience &amp; Continuous Improvement Lead customer business reviews and implement structured feedback loops. Partner with Sales and Business Development teams to support account expansion. Analyze service data to identify trends and opportunities for improvement. Lead continuous improvement initiatives to elevate service reliability and efficiency. Stay updated on best practices, technologies, and tools shaping modern customer service. Seek opportunities to find efficiencies and recommend process improvements Complaint management People Leadership &amp; Development Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams. Promote professional development, retention initiatives, and team well-being. Effective cooperation with peers Ensure good working relationships with all local members, Role model for behaviors and company values (Leadership Model - Leading to Thrive) Competencies Logistic background Accountability Customer Focus Peer Relationships Problem Solving Drive for Results Time Management Process Management Continuous Improvement Functional and Technical Skills Business Acumen Conflict Handling Self-awareness and development Emotional Intelligence Effective Communication Change Management Approach Analytical skills Requirements Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Missions We are looking for a Web Integrator to join our team. They will be responsible for transforming UX/UI designs into functional and optimized web pages, while adhering to quality standards and front-end development best practices. Main missions: Integrate UX/UI mockups in HTML5, CSS3, and JavaScript (if necessary). Ensure cross-browser and responsive compatibility of interfaces. Collaborate closely with UX/UI designers and back-end developers. Optimize web page performance (loading, accessibility, SEO). Respect W3C standards and development best practices. Perform functional and visual tests to validate integrations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree in computer science/application development with at least 3 years of experience</font></font></p><p><font dir="auto" ><font dir="auto" >Know:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Conna tre le rf rentiels des m tiers d Intelcia</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of project management methods (Agile...)</font></font></li><li><font dir="auto" ><font dir="auto" >To know the engineering rules, methods and direct implications in one's field of activity</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Expertise:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Desired certifications: Scrum, Java, Spring, Databases, Security</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering the rules, principles and practices of computer development</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering development and integration tools, frameworks</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering data exchange formats: XML, CSV, JSON</font></font></li><li><font dir="auto" ><font dir="auto" >Mastering database management systems: Oracle, MySQL</font></font></li><li>Ma triser les technologies : JAVA, JEE, Web services rest/soap, Java script, HtmL, CSS, Spring project, SQL, Mongo DB, Maven, Git, JS, Hibertie, GWT , Angular</li><li><font dir="auto" ><font dir="auto" >Professional English</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Knowing how to be:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Autonomy</font></font></li><li><font dir="auto" ><font dir="auto" >Capacity analyses</font></font></li><li>Curiosit technique</li><li><font dir="auto" ><font dir="auto" >Team spirit</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of confidentiality</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The technical support customer representative has the primary mission to collect and then process remotely user requests experiencing difficulties with the use of computer hardware. Reporting to the team leader, their mission consists of: Solving technical problems of operation and maintenance by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Perfect command of the French language, with good oral and written fluency. Listening and orientation skills. Good diagnostic and analytical capacity. Successful training related to the requested technical skill.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of the development of our Artificial Intelligence expertise, we are looking for a Lead AI Consultant capable of designing and deploying innovative solutions that address our clients' business challenges. You will work on strategic projects around generative AI, intelligent agents, and automation, with a strong interest in the ServiceNow ecosystem and its AI capabilities.</font></font></p><p><font dir="auto" ><font dir="auto" >Your tasks</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supporting clients in defining and implementing their AI strategy.</font></font></li><li><font dir="auto" ><font dir="auto" >Design, develop and deploy solutions based on generative AI, LLM, Machine Learning and AI Agents.</font></font></li><li><font dir="auto" ><font dir="auto" >To develop conversational assistants, RAG (Retrieval-Augmented Generation) solutions and intelligent workflows.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the technical architecture of the solutions and guarantee their scalability, security and performance.</font></font></li><li><font dir="auto" ><font dir="auto" >Integrate AI solutions into information systems and Cloud platforms (Azure, AWS or GCP).</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating with technical, engineering, and architectural teams to transform functional needs into innovative solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Contributing to innovation, technological monitoring and the sharing of best practices.</font></font></li><li><font dir="auto" ><font dir="auto" >To support the skills development of the teams and to ensure a role of technical reference.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in pre-sales activities, customer workshops, demonstrations and responses to calls for tenders.</font></font></li><li><font dir="auto" ><font dir="auto" >Discover </font></font><span><font dir="auto" ><font dir="auto" >and develop the uses of AI within ServiceNow (Now Assist, AI Agents, AI Search, Workflow Automation).</font></font></span></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in Computer Science, Artificial Intelligence, Data Science or equivalent field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 5 years of experience on AI, Machine Learning or Data projects.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent mastery of Python.</font></font></p><p><font dir="auto" ><font dir="auto" >Solid experience in AI frameworks and libraries: LangChain, LangGraph, TensorFlow, PyTorch, scikit-learn, Hugging Face.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Language Models (LLM), RAG, Vector Databases and AI Agents.</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of REST APIs, microservices and Cloud architectures.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Azure AI, AWS Bedrock or Google Vertex AI appreciated.</font></font></p><p><font dir="auto" ><font dir="auto" >ServiceNow experience is a plus; otherwise, a strong motivation to develop this expertise is expected.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent communication, leadership and customer relationship skills.</font></font></p><p><font dir="auto" ><font dir="auto" >Fluent in French and English.</font></font></p><p><font dir="auto" ><font dir="auto" >The position is open in Casablanca and Sal</font></font></p><p><font dir="auto" ><font dir="auto" >Technical skills appreciated</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Python</font></font></li><li><font dir="auto" ><font dir="auto" >LangChain / LangGraph</font></font></li><li><font dir="auto" ><font dir="auto" >OpenAI, Azure OpenAI, Anthropic, Gemini</font></font></li><li><font dir="auto" ><font dir="auto" >RAG and vector databases (Pinecone, ChromaDB, FAISS, Weaviate)</font></font></li><li><font dir="auto" ><font dir="auto" >Docker, Kubernetes</font></font></li><li><font dir="auto" ><font dir="auto" >Git, CI/CD</font></font></li><li><font dir="auto" ><font dir="auto" >Azure, AWS or GCP</font></font></li><li><font dir="auto" ><font dir="auto" >ServiceNow (Now Assist, AI Search, AI Agents, IntegrationHub) is an asset</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary The Senior Embedded Software Engineer will lead the development of advanced embedded software solutions, driving technical decisions and mentoring team members. This role requires extensive experience in embedded systems, software architecture, and modern C++ development within complex environments. Key Responsibilities Lead the design and implementation of embedded software architectures and solutions. Develop high-quality software using modern C++ (C++17 or above). Define and promote software engineering best practices and coding standards. Drive testing strategies using Google Test (GTest) and automated validation methodologies. Support and guide CI/CD adoption and continuous improvement initiatives. Mentor junior and mid-level engineers. Perform technical reviews, root cause analysis, and performance optimization. Collaborate with global stakeholders and contribute to strategic technical decisions. Ensure delivery of reliable, scalable, and maintainable software products.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Mandatory Requirements</b></p><p>Bachelor's or Master's degree in Computer Science, Electronics, Telecommunications, or a related field. Extensive experience in embedded software development for microcontroller-based systems. Advanced expertise in modern C++ (preferably C++17 or higher). Strong experience with Google Test (GTest). Experience working with CI/CD environments and software delivery practices. Fluent English communication skills.</p><b>Nice-to-Have Skills</b><p>Strong RTOS experience, preferably Zephyr (highly valued). Deep knowledge of C programming and embedded optimization techniques. Experience with performance tuning, memory optimization, and real-time systems. Spanish language skills.</p><b>Soft Skills</b><p>Strong leadership and mentoring capabilities. Excellent collaboration and stakeholder management skills. Highly autonomous with a proactive mindset. Ability to challenge requirements and propose innovative solutions when appropriate. Strong ownership and results-oriented attitude. Excellent analytical and decision-making skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Project Planner to join our project team in Rabat. The successful candidate will be responsible for developing, maintaining, and monitoring project schedules for large-scale infrastructure projects, ensuring effective planning, progress tracking, and reporting throughout the project lifecycle. The ideal candidate has strong expertise in Primavera P6 and/or Microsoft Project , proven experience in infrastructure project planning , and preferably exposure to railway projects and ONCF standards/processes .</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop, maintain, and update detailed project schedules using Primavera P6 and/or Microsoft Project .</li><li>Establish project baselines, milestones, critical paths, and resource-loaded schedules.</li><li>Monitor project progress and performance against approved plans and timelines.</li><li>Analyze schedule variances, identify risks and delays, and propose mitigation and recovery plans.</li><li>Coordinate with project managers, engineering teams, contractors, and stakeholders to ensure accurate schedule integration.</li><li>Prepare periodic planning reports, dashboards, KPIs, and progress updates for management and clients.</li><li>Support project forecasting, resource planning, and schedule optimization activities.</li><li>Participate in project reviews, planning meetings, and risk assessment sessions.</li><li>Ensure compliance with project planning standards, procedures, and contractual requirements.</li><li>Maintain schedule integrity and support project controls functions throughout the project lifecycle.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Engineering, Construction Management, Project Management, or a related field.</li><li>Minimum of 3 5 years of experience in project planning and scheduling for infrastructure projects (transportation, rail, roads, utilities, civil works, etc.).</li><li>Strong proficiency in Primavera P6 and/or Microsoft Project .</li><li>Solid understanding of project planning principles, critical path analysis, and project controls.</li><li>Experience in schedule development, progress measurement, and performance reporting.</li><li>Strong analytical, organizational, and communication skills.</li><li>Ability to work effectively in a multidisciplinary project environment.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience in railway infrastructure projects .</li><li>Knowledge of ONCF processes, standards, and project execution practices .</li><li>Familiarity with Earned Value Management (EVM) and advanced project control methodologies.</li><li>Experience working on large, complex, or multi-stakeholder infrastructure programs.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Planning &amp; Scheduling</li><li>Risk Analysis &amp; Mitigation</li><li>Project Controls</li><li>Stakeholder Coordination</li><li>Analytical Thinking</li><li>Problem Solving</li><li>Attention to Detail</li><li>Communication &amp; Reporting</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a Senior Data Scientist, you will be responsible for the following tasks: - Development of predictive and prescriptive models: Design and train Customer Segmentation models (clustering, RFM, behavioral profiling). Develop personalized recommendation engines (collaborative filters, content-based filters, hybrid systems) to improve cross-selling and upselling. Develop Prediction models (churn, propensity, risk scoring, transaction volume forecasting). - Data and model engineering: Collaborate with Data Engineers to define features and prepare the necessary training pipelines from the Data Lakehouse (Cassandra, Hive, etc.). Implement MLOps best practices: model versioning, deployment automation, and performance monitoring in production (drift, bias). - Business value creation: Translate business needs (e.g., reduce churn, increase conversion rate) into Data Science problems. Interpret model results and communicate insights to Product Owners and business stakeholders. Contribute to enriching source systems and the Data Lakehouse with predictive data.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education: Master's degree (Bac+5) in Engineering with a specialization in Data Science, Artificial Intelligence, or Applied Statistics/Mathematics. Experience: 3-5 years of proven experience on similar predictive modeling and recommendation systems projects. Technical Skills: Mastery of Machine Learning: Classic algorithms (regression, classification, clustering, time series) and Deep Learning (if applicable). AI Frameworks: Mastery of Python libraries (Scikit-learn, Pandas, XGBoost, TensorFlow, or PyTorch). Big Data &amp; Tools: Knowledge of distributed environments (Spark/PySpark) and NoSQL databases (Cassandra, MongoDB). Ops &amp; CI/CD: Familiarity with containerization environments (Docker) and model lifecycle management (MLOps). Technological ecosystem: Cloudera Data Platform, Microservices Architecture, Kafka, API Gateway (Axway), Keycloak. Methodology: Agile working methodologies (Scrum of Scrums, weekly progress meetings). Collaboration: Multidisciplinary team (Data Engineers, Lead Tech, Product Owners, Subject Matter Experts).</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, develop, and maintain embedded software unit testing for automotive ECUs Integrate software components into ECU platforms and ensure compatibility with hardware and vehicle network constraints. Perform root cause analysis on software defects, communication issues, and ECU malfunctions. Use diagnostic tools such as CANoe, CANalyzer, UDS (ISO 14229), DoIP, OBD II , and vehicle logs to identify issues. Use flashing tool to Flash the SW in the ECUs Develop and validate UDS diagnostic services , DTCs (Diagnostic Trouble Codes), and fault memory strategies. Analyze communication traces (CAN, LIN, FlexRay, Ethernet) to detect anomalies or performance issues. Support integration tests on benches, HIL systems, and in-vehicle testing. Ensure compliance with automotive standards such as AUTOSAR , ISO 26262 (functional safety) , ASPICE , and cybersecurity principles. Create and maintain documentation (SRS, SDD, design reviews, traceability matrices). Collaborate with testing teams to define validation strategies and ensure robust test coverage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Master s degree in Embedded Systems, Electronics Engineering, or a related field. Minimum 2 years of experience in Model-Based Development (MBD) . Strong expertise in technical coordination, project planning, and risk management . Excellent interpersonal and communication skills, with a collaborative and team-oriented mindset. Professional proficiency in English, both written and spoken. Solid experience in embedded software development using C/C++ , including real-time systems. Strong knowledge of automotive communication protocols , including CAN, LIN, FlexRay, and Automotive Ethernet. Hands-on experience with vehicle diagnostics standards and tools , including:</p><ul><li>UDS (ISO 14229)</li><li>ISO 15765</li><li>OBD-II</li><li>Vector tool suite (CANalyzer, CANoe, CANape)</li></ul><p>Proven ability to analyze and interpret logs, communication traces, and memory dumps for advanced diagnostic and troubleshooting activities. Good understanding of AUTOSAR architectures (Classic and/or Adaptive Platform). Experience working within ASPICE-compliant development environments and/or according to the V-Model development lifecycle.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 <b>billion sales.</b></p><p><b>Role Overvie</b>w: This is a full-time on-site role for an Event Operations Manager based in the Casablanca Metropolitan Area. The Event Operations Manager will be responsible for planning, coordinating, and supervising all operational aspects of events from logistics and on-site setup to vendor management and customer experience. The role requires working closely with internal teams (sales, marketing, and support) as well as external stakeholders (venues, suppliers, and organizers) to ensure flawless execution.</p><p>Key Responsibilities</p><ul><li>Plan, organize, and execute events from concept to completion, ensuring all operational aspects are delivered flawlessly.</li><li>Oversee logistics planning, venue setup, supplier coordination, and on-site operations to ensure smooth event delivery.</li><li>Develop and manage event budgets, timelines, and resource allocations, ensuring projects are delivered within scope and on time.</li><li>Coordinate with internal departments including Sales, Marketing, Product, and Support to align on event objectives and deliverables.</li><li>Manage relationships with vendors, contractors, and venue partners, ensuring high-quality service and compliance with event standards.</li><li>Supervise event staff and third-party crews during setup, execution, and teardown, maintaining operational excellence throughout.</li><li>Ensure all health, safety, and risk management measures are in place for every event.</li><li>Oversee ticketing operations, crowd management plans, and on-site customer experience in coordination with the Hala Yalla platform.</li><li>Monitor event performance, collect feedback, and provide detailed post-event reports to identify areas of improvement.</li><li>Stay up to date with industry trends, technologies, and operational best practices to enhance efficiency and event quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Event Management, Business Administration, Hospitality, or related field . Certification in Event Operations or Project Management is a plus.</p><p>Minimum 3 years of experience in event operations management , preferably in the entertainment, ticketing, or tourism sectors.</p><p>Proven track record in managing large-scale events, festivals, or sports tournaments .</p><p>Ability to coordinate cross-functional teams and ensure smooth day-of-event execution.</p><p>Experience with logistics planning, crowd management, and supplier coordination .</p><p>Strong understanding of operational risk management and safety protocols .</p><p>Familiarity with digital ticketing systems or event tech platforms is a plus.</p><p>Excellent command of English and French (Arabic is an advantage).</p><p>Ability to travel regionally for event supervision and partner coordination.</p><p>High energy, attention to detail, and a passion for creating seamless event experiences.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>Job Description</b></span></div><div><span >As part of our business development, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects using the ServiceNow platform. You will be responsible for the success of the projects, from scoping to production deployment, ensuring team coordination, adherence to deadlines, budgets, and the quality of deliverables.</span></div><div><span ><b><br></b></span></div><div><span ><b>Your tasks</b></span></div><div><span ><br></span></div><div><span >Manage implementation, development and migration projects for the ServiceNow platform.</span></div><div><span >Gather and analyze business needs in collaboration with stakeholders.</span></div><div><span >Define the schedule, resources, budgets and ensure the monitoring of project indicators.</span></div><div><span >Facilitate the scoping and functional design workshops.</span></div><div><span >Coordinate the functional and technical teams and the various partners.</span></div><div><span >Monitor development, testing, acceptance and deployment phases.</span></div><div><span >Identify and manage risks, dependencies and associated action plans.</span></div><div><span >To guarantee the quality of deliverables and customer satisfaction.</span></div><div><span >Supporting users during the change management phases.</span></div><div><span >Produce project reports and ensure regular communication with sponsors and stakeholders.</span></div><div><span >Identify opportunities for continuous improvement and innovation around the ServiceNow platform.</span></div><div><span >Qualifications</span></div><div><span >Master's degree (Bac+5) in computer science, engineering or equivalent.</span></div><div><span >Minimum 7&nbsp; years of experience in IT project management, including significant experience on ServiceNow projects .</span></div><div><span >Good knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM or equivalent).</span></div><div><span >Experience with Agile (Scrum) and/or V-model methodologies.</span></div><div><span >Ability to manage multiple projects in parallel.</span></div><div><span >Excellent communication, coordination and stakeholder management skills.</span></div><div><span >Analytical mind, organizational skills and results orientation.</span></div><div><span >Technical skills</span></div><div><span ><br></span></div><div><span >Project management (planning, budget, risks, governance).</span></div><div><span >ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on the projects).</span></div><div><span >Project management tools (Jira, Azure DevOps, MS Project or equivalent).</span></div><div><span >Agile, Scrum, and Kanban methodologies.</span></div><div><span >Good understanding of ITIL processes.</span></div><div><span >Use generative AI tools (ChatGPT, Microsoft Copilot, Now Assist or equivalents) to improve productivity and the quality of deliverables.</span></div><div><span >To monitor technological developments related to AI and their integration into the ServiceNow ecosystem.</span></div><div><span >Strengths</span></div><div><span ><br></span></div><div><span >ServiceNow CSA certification .</span></div><div><span >ITIL v4 , PMP , Prince2 or Scrum Master certifications .</span></div><div><span >Prior experience with generative AI solutions or ServiceNow AI features (Now Assist) is a plus.</span></div><div><span >Experience in an international or multicultural context.</span></div><div><span >Good level of French and English.</span></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p><b>Role Overview</b>: We are looking for a proactive Office Administrator to support the daily operations of our Casablanca office. This role combines office management responsibilities with light HR and people-operations support, ensuring a smooth employee experience and efficient workplace environment.</p><p>Key Responsibilities</p><p>Office Administration</p><ul><li>Manage day-to-day office operations and ensure a well-organized workspace.</li><li>Coordinate with vendors, building management, and service providers.</li><li>Oversee office supplies, equipment, and maintenance.</li><li>Support travel arrangements, logistics, and meeting coordination.</li><li>Maintain records, documentation, and internal tracking sheets.</li><li>Collaborate with the IT Team for all Morocco team IT assets requirements.</li></ul><p>HR &amp; People Support</p><ul><li>Assist with onboarding logistics for new joiners (workspace setup, documentation follow-ups).</li><li>Register new employees with CNSS</li><li>Coordinate with payroll or finance to ensure accurate monthly CNSS contributions and deductions</li><li>Coordinate with HR teams on employee requests and administrative processes.</li><li>Support attendance tracking and internal coordination when needed.</li><li>Help organize internal events, engagement initiatives, and team activities.</li><li>Maintain confidentiality of employee information at all times.</li><li>Liaise with government entities and external providers regarding employee registrations and compliance matters.</li><li>Ensure alignment with local labor law requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in Office Administration, HR Administration, or similar roles.</p><p>Strong organizational and multitasking skills.</p><p>Excellent communication skills in Arabic and English. French is a plus</p><p>Proficiency in Google Workspace or Microsoft Office.</p><p>Ability to handle sensitive information with discretion.</p><p>Nice to Have</p><ul><li>Previous experience supporting HR or People Operations.</li><li>Experience working in a fast-paced or international environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE:</b></p><p><br></p><p>To handle, prepare, compute, manage, research, analyze and review all accounting data, in order to provide&nbsp; quantitative information on performance, financial position, solvency, liquidity and cash flows of APM businesses.</p><p><br></p><p>Ensure compliance (taxes, policies,..etc)</p><p><br></p><p>Main Activities</p><p><br></p><p>Accounting and Taxes operations:</p><p><br></p><p>▪&nbsp; Ensure compliance and conformity with the accounting legislation</p><p><br></p><p>▪&nbsp; Ensure&nbsp; the&nbsp; completeness,&nbsp; reliability,&nbsp; timeliness&nbsp; and&nbsp; relevance&nbsp; of&nbsp; accounting&nbsp; and&nbsp; financial&nbsp; information produced</p><p><br></p><p>▪&nbsp; Control the accounting records and analyse accounts</p><p><br></p><p>▪&nbsp; Ensure the book keeping</p><p><br></p><p>▪&nbsp; Overview&nbsp; the&nbsp; organization&nbsp; of&nbsp; stopped&nbsp; working&nbsp; accounts&nbsp; and&nbsp; plan&nbsp; the&nbsp; collection&nbsp; of&nbsp; basic&nbsp; information in accordance with the legal deadlines and Group policies</p><p><br></p><p>▪&nbsp; Check bank reconciliation statements and reconciliation of accounting balances</p><p><br></p><p>▪&nbsp; Ensure Taxes preparation, review and compliance</p><p><br></p><p>Budgetary Process:</p><p><br></p><p>Participate in the annual budgeting process</p><p>Ensure annual budgets are prepared and establish financial metrics for the businesses and procure necessary approvals.</p><p>Measure and analyze gaps between allocated budgets and achievements and provide recommendations</p><p>Update the forecast based on the results of budgets and achievements’ gap filling</p><p>Suggest corrective actions to fix the budget gaps</p><p>Reporting:</p><p><br></p><p>▪&nbsp; Provide the hierarchy with all the necessary accounting items</p><p><br></p><p>▪&nbsp; Assist in other Finance and Accounting projects as they arise</p><p><br></p><p>FIS :</p><p><br></p><p>implement improvements and ensure alignment of the financial information system with the FS group.</p><p>External and internal relations</p><p><br></p><p>Internal relations :</p><p><br></p><p>▪&nbsp; Finance Department staff, CEO’s projects companies, other APM departments and Group other entities.</p><p><br></p><p>External relations :</p><p><br></p><p>▪&nbsp; External auditors, Banks, Suppliers, Clients and any other relevant external relations.</p><p><br></p><p>Diploma &amp; Experience</p><p><br></p><p>Master degree with a major in Finance/Accounting</p><p><br></p><p>A minimum of 3 years’ experience in a similar position</p><p><br></p><p>Job Profile</p><p><br></p><p>Knowledge :</p><p><br></p><p>-&nbsp; Good knowledge of regulatory texts and laws related to accounting and taxation</p><p><br></p><p>-&nbsp; Proficiency in computer skills (MS Office + ERP)</p><p><br></p><p>Skills :</p><p><br></p><p>-&nbsp; Analytical, numerical and reporting skills</p><p><br></p><p>Competencies :</p><p><br></p><p>-&nbsp; Ethics and Integrity</p><p><br></p><p>-&nbsp; Time management</p><p><br></p><p>Attention to detail</p><p>Punctuality and disciplin</p><p>Dynamism and proactivity</p><p>Result orientation</p><p>Effective interpersonal skills</p><p>Rigor and organizational skills</p><p>Team spirit and diplomacy</p><p>Key Performance Indicators</p><p><br></p><p>Compliance with the policies, laws</p><p>Availability and reliability of information</p><p>Respect of deadlines</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Diploma &amp; Experience</h2><p>Master degree with a major in Finance/Accounting</p><p>A minimum of 3 years experience in a similar position</p><h2>Job Profile</h2><h3>Knowledge :</h3><ul><li>Good knowledge of regulatory texts and laws related to accounting and taxation</li><li>Proficiency in computer skills (MS Office + ERP)</li></ul><h3>Skills :</h3><ul><li>Analytical, numerical and reporting skills</li></ul><h3>Competencies :</h3><ul><li>Ethics and Integrity</li><li>Time management</li><li>Attention to detail</li><li>Punctuality and disciplin</li><li>Dynamism and proactivity</li><li>Result orientation</li><li>Effective interpersonal skills</li><li>Rigor and organizational skills</li><li>Team spirit and diplomacy</li></ul><h2>Key Performance Indicators</h2><ul><li>Compliance with the policies, laws</li><li>Availability and reliability of information</li><li>Respect of deadlines</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Sanofi: We re an R&amp;D-driven, AI-powered biopharma company committed to improving people s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people s lives.</p><p>Job Purpose: The Africa Medical Team at Sanofi is a high-performing team of Medical leaders who are a trusted source of scientific and Medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.</p><p>About the job The Rare Disease (RD) Medical Manager will participate to and execute the Medical and scientific (non-promotional) strategy for the country and also with a scope for the MCO on one disease included in the therapeutic area in close partnership with the other functional RD Medical Managers and in alignment with the overall franchise strategy.</p><p>Main responsibilities:</p><ul><li>Utilise strong business acumen, acting as a key strategic business partner to the organisation</li><li>Initiate and drive projects to raise standards of care and change clinical practice</li><li>Ability to work independently with a solutions-oriented and balanced approach to ambiguity</li><li>Lead and drive rapid integrated evidence planning and execution through deep understanding of internal and external stakeholder evidence needs and robust data gaps analysis</li><li>Deep therapy area expertise and product knowledge including competitor data</li><li>Drive strong collaborative relationships with commercial and cross-functional teams, including marketing, value &amp; access, health economics, regulatory and clinical</li><li>Cultivate and maintain relationships with external experts</li><li>Good understanding of the impact and evolution of healthcare systems</li><li>Lead creation and implementation of medical plans</li><li>Ability to rapidly assimilate new data and integrate into new therapy area</li><li>Create industry leading digital educational and scientific content that is timely, relevant, interactive and innovative</li><li>Champion the patient voice when developing and implementing medical strategies</li><li>Demonstrate strong leadership influencing across networks</li></ul><p>About you</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience/Certification Doctorate level education: MD or equivalent Medical degree preferred, PhD or PharmD Industry experience (including medical affairs field or office) and/or clinical experience mandatory, ideally with relevant rare diseases experience Good understanding of the continuum of data generation including clinical development, Real World Evidence (RWE) and data gaps analysis Ability to act independently with a solutions-oriented and balanced approach to the grey areas Excellent communication skills including driving challenging discussions Develop a good understanding of HCP communication preferences to adapt communication style and optimise use of relevant channels to suit Implement true scientific engagement journeys by bridging channel disconnect to drive ongoing engagement and grow collaborative opportunities and meaningful scientific exchange Be confident in the use of Omnichannel tools and ability to adapt to new channels Effectively and compliantly share unmet needs of HCPs and their centres with cross-functional teams to inform patient centric strategy Take the Lead Values Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance. Act for Patients: Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients. Be Bold: Take thoughtful risks, seize opportunities and think beyond what s possible to accelerate our science and drive compelling growth. Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The operations technician is responsible for supervision, ticket processing, and managing calls and emails for basic level technical support. Operations Technician reporting to the Team Leader, whose main responsibilities are: Monitoring of client network, system, and security platforms; Answering calls in French or English for our clients; Managing email; Qualifying received tickets and requesting diagnostics as needed; Managing weekly and monthly network KPIs; Third-party management; Incident processing; Creating incident tickets from the monitoring tool or following the receipt of calls or emails; Performing diagnostics according to internal procedures; Initiating escalation procedures when necessary; Contributing to the knowledge base based on the analysis of processed incidents; Managing requests; Providing support for the use and updating of software; Managing user accounts (account unlocking, troubleshooting, resolving email and office automation issues, managing peripherals, etc.); Coordination; Participating in skills transfers for new recruits or as part of a reversibility process. Provide customer reports.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Minimum of a 2-3 year post-secondary degree in Computer Science, bilingual, you have initial experience in a service desk or technical support role. Knowledge of support tools is required. Experience with Active Directory and MS Exchange is preferred. Technical Environment: Network: Routers, Switches; System: Linux, Windows. Virtualization: VMware, Citrix, Hyper-V, Amazon Workspace Telephony: Avaya, IP Telephony Security: Fortinet, Palo Alto, F5 Knowledge: Customer support expertise Good knowledge of systems (Windows, Linux) Good knowledge of virtualized environments Good knowledge of network technologies Soft Skills: Active listening, customer service orientation, empathy, ability to manage stress, adaptability, rigor and responsiveness (essential), excellent learning ability Hard Skills: Good level of French and English (spoken and written), excellent communication skills, availability and flexibility (3x8 shift work, 24/7), adherence to rules (schedules, breaks, work methods), teamwork skills</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The customer service representative in inbound calls is responsible for answering incoming customer calls by phone. His role is to identify their needs and provide a solution as quickly as possible. Sometimes, he also has to finalize sales. Reporting to the team manager, his main missions consist of: Receiving incoming customer calls Actively listening to the speakers Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Ensuring the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview: The Project Manager is accountable for planning, coordinating, and delivering cross-functional initiatives across product, engineering, operations, and external stakeholders. The role ensures projects are executed with strong governance, predictable timelines, controlled scope, and clear stakeholder visibility. Key Responsibilities: Own end-to-end project planning: scope, milestones, timeline, and deliverables Establish and maintain project governance cadences Coordinate cross-functional teams to deliver milestones on time and to agreed quality standards Track and manage dependencies across internal teams, vendors, and external partners Manage scope changes through structured change control, ensuring alignment on impacts to timeline, cost, and delivery capacity Facilitate delivery execution rhythms (working sessions, weekly check-ins, steering/leadership updates as needed) Maintain high-quality documentation: project plans, schedules, meeting minutes, stakeholder updates, and handover packs Ensure deliverables meet defined acceptance criteria and are operationally ready for go-live Produce concise project dashboards and executive summaries highlighting delivery confidence, risks, dependencies, and key decisions Use project management tools such as Smartsheet and/or Odoo Projects for planning, tracking, and reporting Demonstrate working knowledge of Jira to collaborate with product/engineering teams (read boards, interpret epics/stories, track progress and dependencies) Support intake reviews and ensure projects follow PMO governance standards before major commitments or releases Drive continuous improvement by identifying recurring delivery friction points and proposing pragmatic process enhancements Bachelor s degree in Business, Engineering, Information Systems, Computer Science, or a related field 4 7+ years of experience in project management within a technology, SaaS, platform, or implementation environment Proven track record delivering cross-functional projects involving engineering and product teams Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts PMP Certification is required; additional related certifications are nice to have Strong communication skills and ability to influence without direct authority Nice to Have Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms Experience delivering integrations (APIs, partners, third-party vendors) Exposure to multi-market launches, localization, or operating in international delivery teams English required; Arabic is a plus</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business, Engineering, Information Systems, Computer Science, or a related field 4 7+ years of experience in project management within a technology, SaaS, platform, or implementation environment Proven track record delivering cross-functional projects involving engineering and product teams Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts PMP Certification is required; additional related certifications are nice to have Strong communication skills and ability to influence without direct authority Nice to Have Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms Experience delivering integrations (APIs, partners, third-party vendors) Exposure to multi-market launches, localization, or operating in international delivery teams English required; Arabic is a plus</p><p></p></section>