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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Administration org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Min 5 years of experience in a similar position</li><li>Visitor &amp; Security Management</li><li>Emergency Response &amp; Incident Handling</li><li>Problem Analysis &amp; Issue Resolution</li><li>Knowledge of Rules &amp; Regulations</li><li>Written Communication Skills</li><li>Planning &amp; Evaluation</li><li>Escalation Procedures</li><li>Documentation &amp; Data Archiving</li><li>Performance Monitoring</li><li>5S Methodology</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the IT / IT Operations org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><ul><li>University Degree Related Field</li><li>Experience : Min 5 years in the IT Lead and manage country IT Operations.</li><li>Ensure reliable IT service delivery and infrastructure support.</li><li>Monitor KPIs and drive continuous improvement.</li><li>Manage team performance, development, and resource planning.</li><li>Ensure compliance with IT standards, governance, and company policies.</li><li>Support business needs and operational excellence.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages import and export declarations, organizes the shipping documentation and procures and maintains customs master data in the LEONI customs system or ERP system - Identifies and proposes optimization and standardization of existing processes - Manages import and export declarations in the name of country organization - Procures customs data (e.g. LTD) from suppliers and maintains data in local data system accordingly (e.g. ERP or customs system) - Checks, releases and archives import declarations - Applies for refund or supplementary payment of import duties - Issues Intrastat declarations for country organization (only for EU plants) - Calculates preferential origin - Maintains and applies for customs authorizations, export licenses or special customs procedures (if applicable) - Supports other country departments in customs related topics - Represents the company in the interactions with local or regional Customs Office</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Language: English &amp; French</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Maintenance org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p>Functional accountability for Maintenance on plant level - Ensures implementation for maintenance process and system within the area of responsibility including implementation of preventive, predictive and unplanned maintenance for production equipment, facility equipment and tools - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Implements LTPM - Monitors, analyses and improves process performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a technical field</li><li>Min 5 years of experience in Maintenance</li><li>Knowledge in equipment maintenance and repair, preventive/predictive maintenance, machine operations and tools, performance improvement (CAPA, SMED, process validation), troubleshooting and planning, MES and reporting tools .</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><p>Job Family Group: Operations - Services</p><p>Job Family: Credit Maintenance</p><p>Time Type: Full time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul><p>Education:</p><ul><li>Bachelor s degree/University degree or equivalent experience</li></ul><p>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p>Experience in hospitality or property management industry.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Production Line Operator</p><p><br></p><p>Work on positions in the field of fiber optic connectivity, for example: bonding, polishing, optical inspection, etc.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Partner Management and Coordination: Ensure smooth and regular communication with various stakeholders: telecom operators, sales teams, technical teams, aggregators, and external partners. Be the primary point of contact for telecom operators in the Tunisian market, with the support of the sales and operations teams. Performance Management: Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives. Business Development: Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners. Reporting and Analysis: Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education and Experience: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management, or a related field. Minimum 6 years of experience in the telecommunications, digital services, mobile payment, or value-added services (VAS) sectors. Experience in account management, leading digital operations, or working with telecommunications operators is highly desirable.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills: Excellent analytical, synthesis, and problem-solving abilities. Strong aptitude for identifying growth opportunities and proposing solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal Qualities: Dynamic, autonomous, and results-oriented. Excellent organizational and prioritization skills. Initiative and ability to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills: Excellent command of French and Arabic, both written and spoken. Good level of professional English, enabling communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge: Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions, and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Conditions: Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by the business.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span ><font dir="auto" ><font dir="auto" >What we offer you:</font></font></span></p><ul><li><font dir="auto" ><font dir="auto" >International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</font></font></li><li><font dir="auto" ><font dir="auto" >Continuous development: Access to our internal learning platforms and external training.</font></font></li><li><font dir="auto" ><font dir="auto" >Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</font></font></li><li><font dir="auto" ><font dir="auto" >Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</font></font></li><li><font dir="auto" ><font dir="auto" >Comfort and well-being: Modern offices with relaxation areas for your breaks.</font></font></li><li><font dir="auto" ><font dir="auto" >Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor</font></font></p><p><font dir="auto" ><font dir="auto" >As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li><li><font dir="auto" ><font dir="auto" >To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of French: Level C1 or native language (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >My English proficiency: Minimum level B2 (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert &amp; Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p><strong>1. Technical enablement &amp; expertise</strong></p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change &amp; adoption</strong></p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT &amp; AI</strong></p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1. Technical implementation &amp; expertise</strong></p><ul><li>Design, develop, test, and deploy automation solutions using UiPath and Microsoft Power Automate</li><li>Build reusable and scalable automation frameworks (e.g. REFramework)</li><li>Develop unattended bots</li><li>Integrate automation solutions with APIs, databases, and enterprise systems</li><li>Troubleshoot, maintain and optimize use cases and automation performance</li><li>Maintain documentation and reusable components</li></ul><p><strong>2. Solution design &amp; consulting</strong></p><ul><li>Collaborate with stakeholders to implement automation solutions</li><li>Analyze and document business processes (AS-IS / TO-BE)</li><li>Translate requirements into technical solutions</li><li>Advise on feasibility and create effort estimation</li><li>Act as consultant in automation initiatives</li></ul><p><strong>3. Governance, quality &amp; best practices</strong></p><ul><li>Apply RPA standards and governance models</li><li>Ensure code quality and compliance</li><li>Perform code / automation project reviews</li><li>Maintain documentation and standards</li></ul><p><strong>5. Continuous improvement &amp; innovation</strong></p><ul><li>Identify improvement opportunities</li><li>Explore AI integrations</li><li>Stay updated with RPA trends</li><li>Support scaling initiatives</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years RPA experience</li><li>Strong UiPath expertise</li><li>Power Automate experience</li><li>API/database integration</li><li>Strong problem-solving</li><li>Business-to-technical translation skills</li><li>Microsoft Power Platform</li><li>Python/.NET/VBA</li><li>AI</li><li>Microsoft Azure DevOps</li><li>Certifications from UiPath and Microsoft Power Platform</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Within your UAP, you are responsible for the QCD of the product and the overall management of activities related to your perimeter (Production, quality, methods, maintenance, testing, etc.). To this end, you rely on your human and material resources. Your role involves a presence on the ground. You steer your activity through KPIs and ensure compliance with established procedures (quality, productivity, maintenance, materials, HSE, TRS, ESD, authorization and versatility, etc.) with a constant objective of optimizing resources and production flows, as well as customer satisfaction.</p><p>To achieve these objectives, you will be responsible for:</p><ul><li>The SQCD performance and profitability (gross margin) of your UAP in terms of objectives, achievement, and improvement.</li><li>Guaranteeing commitments made to the customer in terms of manufacturing program realization and safety stock.</li><li>Daily management of the UAP, particularly production line performance, product and/or prototype quality, equipment operation and maintenance, staff allocation, and elimination of risks related to workstation ergonomics.</li><li>Leading daily, weekly, and monthly meetings, organizing delegation and priority management.</li><li>Defining work standards with the help of support functions.</li><li>Implementing continuous improvement initiatives to increase performance.</li><li>Proposing UAP layout evolutions to simplify flows.</li><li>Assigning and verifying corrective actions for recurring problems with support services.</li><li>Escalating problems that cannot be resolved at the UAP level to the Local Board and ensuring follow-up until resolution.</li><li>Analyzing customer feedback and leading the problem-solving process for quality issues within your UAP.</li><li>Ensuring optimal use of resources and equipment.</li><li>Maintaining production equipment in good working order: ensuring curative &amp; preventive maintenance and updating associated documentation and SAP traceability.</li><li>Contributing to the success of new projects: being involved in the industrialization of new projects.</li><li>Collaborating within improvement projects with the central Quality, Continuous Improvement, and Controlling entities to ensure performance data reporting and consideration of site P&amp;L deviations.</li></ul><p>You will manage a team of over 300 direct and indirect employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">As a people manager, you have relational and managerial qualities to support the development of your teams within the framework of site and group HR projects. You hold a higher education degree (Bac+5): engineering or master's level. You have at least 5 years of confirmed professional experience in a similar role acquired in an international industrial environment. You have very good knowledge of production and maintenance organization and planning methodologies. You have very good mastery of the electronic assembly process. You know how to manage multiple projects in parallel while keeping daily activity under control. An excellent communicator, you are involved, available, and demonstrate autonomy and authority. Your French and English levels are perfect. Beyond these skills, expertise in quality and good knowledge of Lean tools will be highly appreciated. We are looking for an enthusiastic, dynamic candidate with strong motivation to support our future projects and embody the group's values.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and inspire all departments to deliver outstanding service and operational excellence. Direct the overall management and strategic direction of the property ensuring all departments align with key objectives Ensure compliance with Accor standards and local regulations. Ensure that KPI s goals are met Manage budgets, financial reporting, and cost controls. Foster a culture of teamwork, training, and professional development. Build and maintain strong relationships with guests, partners, and owner</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>We are looking for a passionate, dynamic and experienced hospitality Leader to operate ACCOR flag hotel in Constantine .</li><li>As General Manager, you will be responsible for the overall management of the hotel, including guest satisfaction, staff leadership, financial performance, and operational efficiency.</li><li>You will drive business growth, uphold brand standards, and cultivate a high-performing team</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled Data Quality Engineer to play a key role in designing, implementing, and maintaining data quality frameworks that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data quality management with the ability to understand business processes and translate requirements into scalable, maintainable, and governed data quality solutions. You will work closely with data architects, data engineers, business analysts, data governance teams, and business stakeholders to define data quality requirements, establish validation standards, and implement controls that ensure data accuracy, completeness, consistency, and reliability across enterprise data platforms. Key Responsibilities: Collaborate with business stakeholders, data architects, governance teams, and data engineers to gather and analyze data quality requirements. Design, develop, and maintain data quality frameworks, validation rules, and monitoring processes across enterprise data assets. Profile and analyze data sources to identify quality issues, anomalies, patterns, and improvement opportunities. Define, implement, and maintain data quality rules across key dimensions including completeness, accuracy, consistency, uniqueness, validity, and timeliness. Translate business requirements and critical data elements (CDEs) into measurable and actionable data quality controls. Design and implement automated data validation, reconciliation, and monitoring processes. Work closely with data integration and engineering teams to embed data quality controls within data pipelines and transformation processes. Support data governance initiatives through metadata management, data lineage documentation, data cataloging, and quality reporting. Monitor data quality performance indicators and investigate root causes of recurring data quality issues. Collaborate with business and technical teams to identify remediation actions and continuous improvement opportunities. Ensure compliance with organizational data governance standards, regulatory requirements, and industry best practices. Support data warehousing, reporting, and analytics initiatives by ensuring the availability of trusted and high-quality data assets. Participate in solution reviews and promote best practices related to data quality management and governance. Document data quality rules, validation logic, data flows, issue management processes, and technical specifications.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong> Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field. Minimum 2 years of hands-on experience in data quality, data engineering, data governance, or related data management disciplines. <strong>Preferred Qualifications:</strong> Experience with enterprise data quality and data integration platforms such as Informatica IDMC, IICS, PowerCenter, and Informatica Data Quality (IDQ) . Familiarity with data cataloging, metadata management, and data governance platforms. Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements . Experience implementing data quality KPIs, scorecards, and monitoring dashboards. Familiarity with REST APIs, data ingestion frameworks, and modern cloud data platforms. Experience supporting CI/CD practices and deployment processes within data environments.</p><p><strong>What We Are Looking For:</strong> We are looking for someone who is passionate about improving data trust and reliability across the organization. The ideal candidate proactively identifies data quality risks, challenges assumptions, investigates root causes, and collaborates effectively with both business and technical teams to ensure that data remains accurate, consistent, governed, and fit for purpose.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >Partner management and coordination</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure smooth and regular communication with the various stakeholders: telecom operators, sales teams, technical teams, aggregators and external partners. Be the main point of contact for telecom operators in the Tunisian market, with the support of the sales and operational teams.</font></font></p><p><font dir="auto" ><font dir="auto" >Performance management</font></font></p><p><font dir="auto" ><font dir="auto" >Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives.</font></font></p><p><font dir="auto" ><font dir="auto" >Development of activities</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners.</font></font></p><p><font dir="auto" ><font dir="auto" >Reporting and analysis</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile</font></font></h2><p><font dir="auto" ><font dir="auto" >Education and experience</font></font></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management or a similar field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 3-5 years of experience in the telecommunications, digital services, mobile payment or value-added services (VAS) sector. Experience in account management, managing digital operations or working with telecom operators is highly valued.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent analytical, synthesis, and problem-solving skills. Strong ability to identify growth opportunities and propose solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal qualities</font></font></p><p><font dir="auto" ><font dir="auto" >Dynamic, self-motivated, and results-oriented individual. Excellent organizational and prioritization skills. Proactive and able to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent command of French and Arabic, both written and spoken. Good level of professional English allowing communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Terms</font></font></p><p><font dir="auto" ><font dir="auto" >Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by business needs.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1. Technical implementation &amp; expertise</p><ul><li>Design, develop, test, and deploy automation solutions using UiPath and Microsoft Power Automate</li><li>Build reusable and scalable automation frameworks (e.g. REFramework)</li><li>Develop unattended bots</li><li>Integrate automation solutions with APIs, databases, and enterprise systems</li><li>Troubleshoot, maintain and optimize use cases and automation performance</li><li>Maintain documentation and reusable components</li></ul><p>2. Solution design &amp; consulting</p><ul><li>Collaborate with stakeholders to implement automation solutions</li><li>Analyze and document business processes (AS-IS / TO-BE)</li><li>Translate requirements into technical solutions</li><li>Advise on feasibility and create effort estimation</li><li>Act as consultant in automation initiatives</li></ul><p>3. Governance, quality &amp; best practices</p><ul><li>Apply RPA standards and governance models</li><li>Ensure code quality and compliance</li><li>Perform code / automation project reviews</li><li>Maintain documentation and standards</li></ul><p>5. Continuous improvement &amp; innovation</p><ul><li>Identify improvement opportunities</li><li>Explore AI integrations</li><li>Stay updated with RPA trends</li><li>Support scaling initiatives</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><h3>Must-have</h3><ul><li>3+ years RPA experience</li><li>Strong UiPath expertise</li><li>Power Automate experience</li><li>API/database integration</li><li>Strong problem-solving</li><li>Business-to-technical translation skills</li></ul><h3>Nice-to-have</h3><ul><li>Microsoft Power Platform</li><li>Python/.NET/VBA</li><li>AI</li><li>Microsoft Azure DevOps</li><li>Certifications from UiPath and Microsoft Power Platform</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.</p><p>CORE WORK ACTIVITIES Managing the Human Resources Strategy Executes and follows-up on engagement survey related activities. Champions and builds the talent management ranks in support of property and region diversity strategy. Translates business priorities into property Human Resources strategies, plans and actions Implements and sustains Human Resources initiatives at the property. Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate. Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up. Creates value through proactive approaches that will affect performance outcome or control cost. Monitors effective use of myHR by property managers and employees. Leads and participates in succession management and workforce planning. Responsible for Human Resources strategy and execution. Serves as key change manager for initiatives that have high employee impact. Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities. Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate. Managing Staffing and Recruitment Process Analyzes open positions to balance the development of existing talent and business needs. Serves as coach and expert facilitator of the selection and interviewing process. Surfaces opportunities in work processes and staffing optimization. Makes staffing decisions to manage the talent cadre and pipeline at the property. Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc. Monitors sourcing process and outcomes of staffing process. Ensures managers are competent in assessing and evaluating hourly staff. Managing Employee Compensation Strategy Remains current and knowledgeable in the internal and external compensation and work competitive environments. Leads the planning of the hourly employee total compensation strategy. Champions the communication and proper use of total compensation systems, tools, programs, policies, etc. Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution. Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Managing Staff Development Activities Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s). Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees. Serves as resource to property Human Resources staff on employee relations questions and issues. Continually reinforces positive employee relations concepts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. Experience operating within the Tunisian market, with understanding of local business practices, regulations, is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Innovation and Digitalisation Advisory Programme aims to strengthen the capacity of financial intermediaries across the EU to scale up financing for innovative SMEs, mid-caps and digital transformation investments. Implemented by the European Investment Bank under the InvestEU Advisory Hub, the programme will support financial institutions through tailored advisory services, market development activities, awareness-raising events, a dedicated helpdesk and the development of an eligibility-checking webtool for innovation and digitalisation finance. By improving technical expertise, operational readiness and access to practical guidance, the programme will help unlock more investment for Europe s innovation, digital competitiveness and long-term economic resilience.</p><p>This expert is the primary operational resource for the programme helpdesk under some activities. They will lead the set-up of the JIRA Service Management environment for the Innovation-Digitalisation scope, develop query workflows and triage procedures, and build the initial Knowledge Management store. Afterwards, they will carry the bulk of ongoing helpdesk operations registering and processing FI queries and attachments, supporting quality control of eligibility responses drafted by the FI Expert, handling follow-up communications, contributing to FAQs and guidance materials, and producing quarterly helpdesk monitoring reports. This requires a highly organised, detail-oriented professional with strong financial sector knowledge.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in Finance, Economics, Business Administration, Law, or a related field.</li><li>Minimum 3 years of professional experience in the EU in a financial sector support, advisory, or helpdesk/query-management role, with direct exposure to client-facing query handling.</li><li>Familiarity with financial intermediary operations and EU-funded or EIB Group financial instruments (intermediated loans, guarantees, or similar products) including a working understanding of innovation and digitalisation eligibility criteria is a strong asset.</li><li>Hands-on experience configuring and operating ticketing or case management systems, preferably JIRA Service Management or equivalent, including workflow design, triage logic, and reporting.</li><li>Experience developing and maintaining knowledge management repositories, FAQ databases, or structured guidance documentation for financial sector audiences.</li><li>Strong written communication skills in English ability to produce clear, accurate, and professionally structured responses to technical financial and regulatory queries under time pressure.</li><li>Proven ability to work within defined quality control and escalation procedures, and to collaborate effectively with senior technical and financial experts on complex query resolution.</li><li>Strong organisational and workload management skills this role handles a sustained, high-volume caseload across the full 24-month contract period.</li><li>Fluency in written and spoken English (CEFR C1 minimum); knowledge of additional EU languages is a strong asset given the multi-country scope of financial intermediary clients.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">What You Will Do<br>• Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner<br>• Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures<br>• Use appropriate systems and available resources as necessary to assist in responding to each request<br>• Support and provide information to all internal and external customers in a professional and courteous manner<br>• Participate in cross-functional communications and meetings to support the team/domain/center<br>• Perform additional responsibilities as required<br>Your Qualifications<br>At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply even if you feel that you don t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.<br>• Undergraduate degree or equivalent experience in Marketing or Business Administration preferred<br>• Strong command of the English language<br>• At least one (1) year of customer service experience<br>• Previous experience in a multi-channel customer service environment preferred<br>• The ability to provide excellent customer service while multi-tasking<br>Nice to Have<br>• Experience with graphic design and/or photo imaging design software a plus<br>Why You'll Love Working Here<br>There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We re an inclusive community. We re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.<br><br></div></section>