وظائف لخريجي كلية الحقوق - تونس العاصمة تونس

<p>Executes the delivery of payroll services as defined in corresponding guidelines - Ensures correct implementation of company pension schemes, deferred compensation, etc. in the payroll - Compiles employer statements and other legally required documents - Deploys given salary increases in the system - Conducts monthly PY run, including related follow up activities - Key User Activities - Checks correctness of the payroll data and ensures the compliance of the salary calculation with the defined pay policies and applicable legal, tax and social security regulations - Provides correct payment files and transfer posting to finance - accounting - Acts as contact person regarding payroll concerns for relevant external, e.g. tax authorities, pension fund, health insurance, unemployment agency and internal, e.g. accounting, tax, C&amp;B, HR business partners, managers, employees, stakeholders - Prepares standard and ad-hoc reports and statistics for internal and external use including participation in global -Mercer- and local salary surveys - Implements and drives LEONI HR standard processes, guideline and standards and customize them to tax or legal requirements in country in alignment with global HR to ensure standardization in the country</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in Human Resources, Accounting, Finance, Business Administration, or a related field Payroll experience (payroll processing, salary calculation, monthly payroll cycle) Knowledge of labour law, tax, and social security regulations Experience with payroll systems and HRIS/SAP Strong accuracy and attention to detail Analytical and reporting skills (payroll reports, salary surveys, statistics) Knowledge of accounting and finance interfaces (payment files, payroll postings) Problem-solving and compliance mindset Good communication and stakeholder management Confidentiality, integrity, and ability to meet payroll deadlines</p>

<p>You ensure the security and well-being of your employees, clients, and visitors. You are attentive, efficient, and dedicated. You make your establishment a safe and pleasant place for everyone.</p><p>What the establishment offers you:</p><p>In a few words, highlight the benefits and advantages of working in your establishment</p><p>Employee card offering reduced rates at Accor</p><p>Learning programs through our Academies</p><p>The opportunity to develop your talents and flourish within your establishment and around the world</p><p>The ability to make a difference through our activities</p><p>Ethics &amp; Corporate Social Responsibility, such as Planet 21</p><p>Your role:</p><p>Ensure the safety and security of clients, employees, and the establishment as a whole</p><p>Evaluate and report any violation of the law or establishment policy, as well as accidents, complaints, criminal activities, and crisis situations</p><p>Ensure surveillance of premises, cash accounts, and attendance</p><p>Inform and assist clients on the establishment's facilities and equipment</p><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:</p><p>Significant similar experience is a plus</p><p>Good interpersonal communication and conflict management skills</p><p>Responsible and reliable</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the Human Resources team, you will be the primary contact for operational staff, in charge of HR and employees within your scope. You will be involved in the following missions: Coordination in recruitment and management of the integration (administrative and operational) of new employees within your scope; Supporting managers in resolving their HR issues (recruitment, annual evaluation process, disciplinary matters, training activities, performance management, career management); Managing the annual employee evaluation process and career monitoring; Supporting Talent by implementing the actions necessary for their retention and engagement: internal and international mobility, training, coaching, etc. Daily monitoring of employee well-being: being available to answer their questions, communicating procedures and best practices; Managing employee interviews: end of probationary period, follow-up interviews, listening and guidance sessions, etc.; Ensuring compliance of practices with applicable HR rules within the company; Advising and supporting operational management on HR matters, relying, when necessary, on the HR Director, ensuring prior analysis and documentation of requests; Organizing social monitoring within their scope (regular contact with employees individually and according to their expressed needs or requests); Identifying team development needs; Designing and participating in various HR projects; Supporting change management</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You hold a bachelor's or master's degree in Humanities and Social Sciences. You have a proven track record of at least two years in HR or a similar role, or in change management with an impact on human resources. You possess strong emotional intelligence. You are business-oriented and results-driven. Proactive, you readily make suggestions and take initiative. You are multitasking and have excellent prioritization skills. You are proficient in recruitment techniques and have experience in the operational application of employment law.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">They possess strong communication skills, both oral and written.</font></font></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Innovation and Digitalisation Advisory Programme aims to strengthen the capacity of financial intermediaries across the EU to scale up financing for innovative SMEs, mid-caps and digital transformation investments. Implemented by the European Investment Bank under the InvestEU Advisory Hub, the programme will support financial institutions through tailored advisory services, market development activities, awareness-raising events, a dedicated helpdesk and the development of an eligibility-checking webtool for innovation and digitalisation finance. By improving technical expertise, operational readiness and access to practical guidance, the programme will help unlock more investment for Europe s innovation, digital competitiveness and long-term economic resilience.</p><p>This expert is the primary operational resource for the programme helpdesk under some activities. They will lead the set-up of the JIRA Service Management environment for the Innovation-Digitalisation scope, develop query workflows and triage procedures, and build the initial Knowledge Management store. Afterwards, they will carry the bulk of ongoing helpdesk operations registering and processing FI queries and attachments, supporting quality control of eligibility responses drafted by the FI Expert, handling follow-up communications, contributing to FAQs and guidance materials, and producing quarterly helpdesk monitoring reports. This requires a highly organised, detail-oriented professional with strong financial sector knowledge.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in Finance, Economics, Business Administration, Law, or a related field.</li><li>Minimum 3 years of professional experience in the EU in a financial sector support, advisory, or helpdesk/query-management role, with direct exposure to client-facing query handling.</li><li>Familiarity with financial intermediary operations and EU-funded or EIB Group financial instruments (intermediated loans, guarantees, or similar products) including a working understanding of innovation and digitalisation eligibility criteria is a strong asset.</li><li>Hands-on experience configuring and operating ticketing or case management systems, preferably JIRA Service Management or equivalent, including workflow design, triage logic, and reporting.</li><li>Experience developing and maintaining knowledge management repositories, FAQ databases, or structured guidance documentation for financial sector audiences.</li><li>Strong written communication skills in English ability to produce clear, accurate, and professionally structured responses to technical financial and regulatory queries under time pressure.</li><li>Proven ability to work within defined quality control and escalation procedures, and to collaborate effectively with senior technical and financial experts on complex query resolution.</li><li>Strong organisational and workload management skills this role handles a sustained, high-volume caseload across the full 24-month contract period.</li><li>Fluency in written and spoken English (CEFR C1 minimum); knowledge of additional EU languages is a strong asset given the multi-country scope of financial intermediary clients.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Sigma Ethics Sigma follows a strong code of ethics upon which the company's culture is built. The principles drawn from this code guide all our professionals to perform quality work with integrity and accountability. At Sigma, compliance with the law, maintaining a professional and independent stance, responsible decision-making, teamwork, continuous improvement and fluid communication with our clients are the pillars that allow us to be a world reference in the quality of the work we perform. At Sigma, we ensure that everyone is treated fairly and equitably. We value professionalism, promote diversity and never allow any form of discrimination or any behavior that is not in line with the company's values and ethics. We promote dialogue and honest and respectful constructive criticism that drives us to constantly improve and value the work of others. Our code of ethics helps us to fulfill our commitments to our clients, to generate an environment of trust and to maintain long-term relationships.</p></div></section>

<p>The German Government supports selected target countries in their efforts to improve their economic frameworks and investment climate in order to promote sustainable long-term investments and create additional formal jobs in the private sector. For this purpose, a dedicated cross-country Financing Facility was established to address the main challenges preventing such investments. The ultimate objective is the job creation in selected African countries. Via Calls for Proposal, the Facility provides financial support (grants) for direct (SME) and indirect (Cluster, Business Environment) job creation at country level. Addressed will be hurdles and gaps in the public domain which form obstacles to all or many enterprises in the specific thematic window. The funding is linked to investments, in combination with substantial own contributions and be accompanied by project preparation measures for implementation, as needed. Projects could include and also target education and training needs that come along with a need for investment.</p><p>Assist the IFE Programme in the Concept Note (CN) Assessment Phase</p><p>Assist the IFE Programme in the Due Diligence (DD) Phase</p><p>Assist the IFE Programme in contracting the successful Applicants</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in relevant fields such as economics, technical engineering or similar field which may be relevant to the requirements of the Call for Proposals assessment.</li><li>Excellent written and oral communication and reporting skills in English and or respectively French.</li><li>Full computer literacy.</li><li>Minimum of 8 years of professional overall experience</li><li>Degree in business administration, economics, management, law or similar business oriented degree.</li><li>Practical Experience in projects of Social Infrastructure Investment Funds or Infrastructure</li><li>Implementation (such as water, sewerage, education, transport, energy) or similar fields</li><li>Preferably regional experience (Sub Sahara Africa and Northern Africa);</li><li>Experience in the management of grant finance cycle is an asset</li><li>Experience in assessing and scoring Concept Notes and carrying out fully fledged project due diligences</li><li>Experience in contracting financial agreements, especially grant agreements would be an advantage</li><li>Experience in analysing individual project proposals by private companies and/or public bodies (primarily with a focus on municipalities) with a particular focus on: a) Technical and Financial Assessment of the Project Proposal b) Project KPIs in terms of, in particular, job creation, professional skills enhancement and improving income and working conditions is considered an asset</li></ul>

<p>The German Government supports selected target countries in their efforts to improve their economic frameworks and investment climate in order to promote sustainable long-term investments and create additional formal jobs in the private sector. For this purpose, a dedicated cross-country Financing Facility was established to address the main challenges preventing such investments. The ultimate objective is the job creation in selected African countries. Via Calls for Proposal, the Facility provides financial support (grants) for direct (SME) and indirect (Cluster, Business Environment) job creation at country level. Addressed will be hurdles and gaps in the public domain which form obstacles to all or many enterprises in the specific thematic window. The funding is linked to investments, in combination with substantial own contributions and be accompanied by project preparation measures for implementation, as needed. Projects could include and also target education and training needs that come along with a need for investment.</p><p>Assist the IFE Programme in the Concept Note (CN) Assessment Phase</p><p>Assist the IFE Programme in the Due Diligence (DD) Phase</p><p>Assist the IFE Programme in contracting the successful Applicants</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in relevant fields such as economics, technical engineering or similar field which may be relevant to the requirements of the Call for Proposals assessment.</li><li>Excellent written and oral communication and reporting skills in English</li><li>Excellent written and oral communication and reporting skills in French an asset</li><li>Full computer literacy.</li><li>Minimum of 8 years of professional overall experience</li><li>Degree in business administration, economics, management, law or similar business oriented degree.</li><li>Practical Experience in projects of Social Infrastructure Investment Funds or Infrastructure Implementation (such as water, sewerage, education, transport, energy) or similar fields</li><li>Preferably regional experience (Sub Sahara Africa and Northern Africa);</li><li>Experience in the management of grant finance cycle is an asset</li><li>Experience in assessing and scoring Concept Notes and carrying out fully fledged project due diligences</li><li>Experience in contracting financial agreements, especially grant agreements would be an advantage</li><li>Experience in analysing individual project proposals by private companies and/or public bodies (primarily with a focus on municipalities) with a particular focus on: a) Technical and Financial Assessment of the Project Proposal b) Project KPIs in terms of, in particular, job creation, professional skills enhancement and improving income and working conditions is considered an asset</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>POSITION SUMMARY</strong></p> <p>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p><p></p></section>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>

<p>Assist in the planning, coordination, implementation and monitoring of project activities. Compile, summarise, analyse, and present information/data on specific project topics, highlighting noteworthy issues for the consideration of appropriate parties. Monitor budget implementation and propose adjustments as necessary. Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organisational units and external parties to initiate requests, obtain necessary clearances, follow-up on administrative actions, etc. Draft status reports, identify shortfalls, bring them to the attention of the supervisor and suggest corrective measures to address delivery gaps. Draft correspondence on project issues, prepare and update reports, briefing notes, graphics, statistical tables, and other forms of documentation. Organise meetings, workshops and training sessions, prepare training materials and participate in the delivering of capacity building workshops. Respond to complex information requests and inquiries. Set up and maintain files/records. Participate in meetings and conferences. Maintain effective liaison and coordination with local authorities, partners, United Nation (UN) agencies, intergovernmental and non-governmental organisations, donors and other stakeholders relevant to the project. Monitor work of implementing partners and report any non-compliance to the supervisor. Provide inputs for the development of Standard Operations Procedures (SOP) and concept papers and provide general support for the development of new projects. Provides guidance/training and assist in coordinating and monitoring work of other staff in the unit. May supervise other staff as assigned. Perform such other relevant duties as maybe assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Political Science, Social Science, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with four years of relevant professional experience; or, High School diploma with six years of relevant professional experience.</li><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage.</li><li>Strong analysis and writing skills</li><li>Takes responsibility for action and manages constructive criticisms</li><li>Promotes continuous learning for self and others</li><li>Listens and communicates clearly, adapting delivery to the audience</li><li>Plans work, anticipates risks, and sets goals within the area of responsibility</li><li>Displays mastery of subject matter</li><li>Contributes to a collegial team environment; incorporates gender-related needs, perspectives, and concerns and promotes equal gender participation</li><li>For this position, fluency in English, Arabic and French is required (oral and written).</li><li>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li>MANAGERIAL COMPETENCIES - Behavioural indicators Level 2 Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job description&nbsp;</b></font></font><div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Veo, we are committed to finding innovative solutions to help businesses make the most of their unsold inventory, such as past-season collections, products nearing their expiration date, and cancelled orders. Efficiency is our guiding principle! And that's not all: we have offices in 9 countries.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join us and become part of a team committed to values ​​such as dedication, transparency, solidarity, continuous improvement, and competence. These values ​​are not just words; they guide everything we do.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Let's make a difference together! We are looking to strengthen our Sousse team and are recruiting a Senior Accountant. </font></font></p> <p> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities:</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the general balance monthly and annually by cycle, verify accounting records and resolve any discrepancies encountered.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Record accounting entries to adjust accounts (provisions, depreciation, amortization, adjustments) in order to comply with the group's internal policies.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform inter-company invoicing while respecting all established internal flows and ensuring intra-group reciprocity.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform the monthly closing of accounts by verifying all expense and revenue accounts of all the main companies in the group.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the annual financial statements (balance sheet, profit and loss statement) within the deadlines imposed for the main companies of the group.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the implementation of internal procedures for carrying out accounting activities.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose direction for the improvement of existing processes and participate in the implementation of new flows and processes.</font></font></p> </li> </ul> </div> </div> Job requirements <div> <div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile :</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a Master's degree in accounting / ideally in R vision Accountant</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-4 years of experience (ideally in an accounting firm; Audit department)</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">B2 level in French;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good level of English would be desirable;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced Excel skills;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of SAP and French real estate law would be an asset;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Meaning of the detail;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management;</font></font></p> </li> <li> <p>Organisation;</p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind;</font></font></p> </li> <li> <p>Communication.</p> </li> </ul> <p> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The advantages</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Work in an environment where you have the chance to stand out and real opportunities for professional development;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attractive salary;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">International training with trips abroad.</font></font></p> </li> </ul> <p> </p></div></div>

<p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br> <br> <b> <u>Responsibilities:</u> </b> </p> <ul> <li>Directly supports a C15 level manager and generally supports an entire department</li> <li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li> <li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li> <li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li> <li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li> <li>Handles incoming calls; responds to inquiries</li> <li>Orders supplies and process invoices through Procure to Pay system</li> <li>Process and follow-up on Virtual Requests</li> <li>May prepare and review materials and correspondence for meetings</li> <li>Maintains and update files/records, produces reports and various correspondence</li> <li>Handles sensitive materials; maintain appropriate levels of confidentiality</li> <li>Performs other duties and functions as assigned</li> <li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li> </ul> <p> </p> <p> <b> <u>Qualifications:</u> </b> </p> <ul> <li>Previous office administration experience preferably within a large and complex financial services or similar organization</li> <li>Self-motivated and detail oriented</li> <li>Consistently demonstrates clear and concise written and verbal communication skills</li> <li>Proficient in Microsoft Office</li> </ul> <p> </p> <p> <b> <u>Education:</u> </b> </p> <ul> <li>Bachelor's/University degree or equivalent experience</li> </ul> <p> </p> <p> </p> <p> <b> <i>Commitment to Diversity, Equity, and Inclusion:</i> </b> </p> <p> <i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i> </p> <p> <b> <i>We welcome and encourage applications from people with disabilities; </i> </b> <i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i> </p> <p> </p> <p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family Group: </b> Business Strategy, Management &amp; Administration<p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family:</b> Administrative Support<p> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </p> <b>Time Type:</b> Full time<p> <span>------------------------------------------------------</span> </p> <b>Most Relevant Skills </b> Please see the requirements listed above.<p>------------------------------------------------------</p> <b>Other Relevant Skills </b> For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p> <p> <i>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i> </p> <p> <i> </i> </p> <p> <i>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i> <i> Accessibility at Citi .</i> <br> <br> <i>View Citi s EEO Policy Statement and the Know Your Rights poster.</i> </p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Today, EY brings together nearly 300,000 partners and employees worldwide in more than 154 countries. Thanks to this network, whose level of integration and international reach guarantee the same excellence everywhere in the world, EY strengthens its position as a world leader in Audit, Consulting, Transactions, Tax and Law.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We nurture talent so that, together, they can guide organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At EY, we confidently shape the future by supporting our clients through today's challenges and tomorrow's opportunities. Joining EY means becoming part of a dynamic, demanding, and enriching environment where your contribution has a real impact.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our activities around CRM solutions and digital transformation, we are looking for an experienced Sales Executive with 5 years of experience in selling IT solutions and services, ideally acquired within an information systems integrator.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your r the</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are at the heart of the growth dynamic:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You identify, develop and realize new business opportunities around CRM solutions and the Microsoft ecosystem.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are involved from start to finish, from prospecting to signing, with a central role in structuring and executing our commercial strategy.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business development</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and prospect for new accounts in the Tunisian and international markets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Structuring and developing a high-potential client portfolio</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identifying opportunities related to commercial performance challenges and digital transformation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in defining go-to-market strategies and business development actions.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales cycle management</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the entire sales process from prospecting to contract signing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and lead sales meetings, demonstrations and customer presentations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop commercial proposals in collaboration with the technical and consulting teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing a structured pipeline and ensuring reliable sales forecasts</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in trade meetings and pipeline reviews.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer advice and support</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the business challenges (sales, marketing, customer service, reporting)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Positioning CRM solutions as levers for performance and management</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a degree in commerce, management information systems, information systems management or an equivalent degree.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5 years in business development / IT solutions sales</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Essential experience in IT services, software publisher or systems integrator</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid experience in complex B2B sales (long cycles, multiple stakeholders)</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expected technical skills</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of complex B2B sales techniques.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of SaaS/Cloud mods</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced pipeline management and forecasting</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of CRM processes (lead management, opportunities, pipeline, forecasting)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to position a CRM within a global information system (ERP, marketing tools, customer service)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of the Microsoft ecosystem</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills and negotiation abilities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results-oriented and customer-focused.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conquering spirit and proactivity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to quickly understand clients' business challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ease in presentations and public speaking.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous sales follow-up.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and cross-functional collaboration.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: fluent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: professional.</font></font></li></ul>

<p>EY brings together nearly PHONE_NUMBER associates and employees worldwide in over 154 countries. Thanks to this network, whose level of integration and international scale are guarantees of the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Taxation, and Law.</p><p>We grow talent so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p><p>As part of the development of our consulting activities in FAAS &amp; Risk Insurance, we are looking for Senior Consultants to support our clients in the insurance sector in Tunisia and internationally. You will be involved in high value-added issues related to accounting, financial reporting, and risk management, particularly around IFRS standards, financial statement reliability, internal control system evaluation, and the optimization of financial and regulatory processes. This position also offers a managerial dimension, with the coordination of work, supervision of junior consultants, and direct interaction with clients.</p><p>Depending on your seniority level, you will be responsible for:</p><ul><li>Conducting in-depth accounting analyses and contributing to the production and reliability of financial statements (local and IFRS standards, particularly IFRS 17 / IFRS 9).</li><li>Evaluating internal control systems related to financial processes (closing, reporting, technical provisions, reinsurance, etc.).</li><li>Identifying and analyzing financial and operational risks, and proposing improvement recommendations.</li><li>Participating in the review and optimization of accounting and reporting processes (quality, deadlines, regulatory compliance).</li><li>Producing technical deliverables (accounting memos, internal control diagnostics, regulatory impact analyses, recommendations, etc.).</li><li>Planning and coordinating mission work, ensuring compliance with deadlines, quality, and budgets.</li><li>Supervising, coaching, and supporting junior consultants (task allocation, deliverable review, skills development).</li><li>Ensuring operational client relations (leading meetings, presenting conclusions, managing requests).</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Your profile:</b></p><ul><li>Master's degree (Bac+5) in accounting, finance, or equivalent.</li><li>A specialization in insurance, internal control, or risk management is a plus.</li><li>Minimum of 3 years of experience in audit, financial consulting, or internal control within the insurance sector.</li><li>Exposure to IFRS 17, Solvency II, regulatory reporting, or finance transformation projects is a significant asset.</li><li>Good knowledge of the insurance sector.</li><li>Mastery of accounting and financial principles applicable to insurance companies.</li><li>Knowledge of IFRS standards, particularly IFRS 17 and IFRS 9.</li><li>Ability to analyze financial and operational data.</li><li>Advanced mastery of Excel and PowerPoint.</li><li>Knowledge of BI tools, Power BI, SQL, or consolidation/reporting tools is a plus.</li><li>Excellent written and oral communication skills in French and English.</li><li>Good ability to write technical notes and mission reports.</li><li>Analytical and synthesis skills.</li><li>Rigor and organizational skills.</li><li>Ability to manage multiple priorities simultaneously.</li><li>Autonomy in work execution.</li><li>Excellent communication and interaction skills with various stakeholders.</li><li>Team spirit and ability to mentor junior profiles.</li><li>Adaptability in a demanding and evolving environment.</li></ul>

<p>As a Senior Annuities Specialist, your mission is to drive, secure, and optimize the entire renewal and maintenance process for Intellectual Property rights (patents, trademarks, designs) on behalf of our international client portfolio. Beyond operational excellence, you will play a key role in mentoring junior team members ( Only applicable to profiles with extensive experience in annuities ) and contributing to the continuous improvement of our processes. Key Responsibilities &amp; Performance Objectives Annuity Process Management:Oversee and execute the payment of maintenance fees to national and international patent and trademark offices (INPI, EPO, WIPO, etc.) while strictly adhering to statutory deadlines. Maintenance fees orders are sent by the swiss team directly to Pavis, not to the different Office Client Relationship &amp; Advisory:Collaborate directly with clients (both men and women serving as IP managers or legal directors) to validate renewal strategies and anticipate their business needs. Risk Management &amp; Compliance:Identify data anomalies, secure critical deadlines, and proactively resolve potential office actions, rejections, or disputes. Process Optimization:Actively participate in the digitization and simplification of payment workflows within our IP management systems. Ability to handle client calls in English (primarily) to clearly explain our annuity management processes during client onboarding. Mentorship &amp; Team Synergy:Support the skill development of junior specialists ( Only applicable to profiles with extensive experience in annuities )</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an autonomous, rigorous, and solution-oriented professional capable of thriving in a fast-paced and demanding environment.</p><ul><li><strong>Technical Competencies (Hard Skills)</strong></li><li><strong>Experience:</strong>Minimum of 2+ years of experience , of successful experience in IP annuities and renewals management, ideally within an IP law firm or a multinational corporate structure.</li><li><strong>Legal &amp; Technical Expertise:</strong>Comprehensive knowledge of international patent and trademark filing and maintenance procedures (ideal).</li><li><strong>Tools:</strong>Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals (ideal).</li><li><strong>Languages:</strong>Full professional proficiency in both French and English (written and spoken) is essential for communicating with our global networks.</li><li><strong>Core Strengths (Soft Skills)</strong></li><li><strong>Absolute Rigor:</strong>Meticulous organizational skills and strong stress management when dealing with non-negotiable deadlines.</li><li><strong>Results-Driven Focus:</strong>A proactive mindset with the ability to resolve complex issues directly and efficiently.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Novagraaf is a company of Intellectual Property (IP) Consulting that distinguishes itself by a resolutely modern vision of its role as an IP partner for companies and combines the know-how of an international legal firm with the innovation and efficiency of a global provider. Novagraaf has developed over the years a diversified client portfolio including SMEs, research laboratories and large international groups in various economic sectors. Novagraaf offers an international, friendly and studious environment, where flexibility in work organization is favored. To support its development, Novagraaf is recruiting a Patent Administrator (m/f) wishing to work in Tunis.</p><p>Do you want to evolve within a dynamic, curious, demanding and stimulating team based on an entrepreneurial, international and collaborative model, then join us!</p><p>Your missions:</p><p>Your missions will consist of:</p><ul><li>Daily management of incoming and outgoing mail</li><li>Drafting and managing correspondence in French and English with stakeholders (clients, correspondents, offices) and instruction emails</li><li>Preparation of powers of attorney and sending to clients</li><li>Creation of files in our database</li><li>Management of official deadlines and tasks with our software and on the various client platforms and follow-up with clients and correspondents</li><li>Handling translation and validation requests</li><li>Management of file billing</li><li>Preparation of validation forms (online) or via the Epoline platform</li><li>Investigations on official online registers</li><li>Telephone contact in English with the Offices</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Legal training desired</li><li>First experience of at least 2 years in the legal field (law firm, notary office or industrial property firm)</li><li>Languages: mastery of French and English indispensable (oral and written), German a plus;</li><li>Comfortable with IT tools, proficiency in Excel is essential;</li><li>Rigor and organization;</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide support to the CoM in managing the Operational, Human Resources, Administrative, Financial and Supply Chain functions of the Sub-Office(Zarzis) in accordance with the IOM s rules and regulations, and streamline the implementation of institutional procedures across the Sub-Office.</p> <p>Contribute to the management, recruitment, training and capacity building of Sub-Office s staff and third-party contractors, if applicable, based on programme assessment, available budget and performance indicators.</p> <p>Participate in meetings with Government Authorities, International Organizations, non-governmental organizations, voluntary agencies, as well as public media and Private Sector. </p> <p>In coordination with the CoM, contribute to the maintaining, promoting and strengthening the working relationships with national, regional and local governmental authorities, international organizations and NGOs, and other stakeholders in the field of migration management.</p> <p>Provide technical inputs to the design and development of new projects in close coordination with the CoM and other Programme Management counterparts. </p> <p>Coordinate the adherence to the safety and security procedures for IOM staff, premises, and assets in the Sub-Office in collaboration with the local Office of the United National Department of Safety and Security (UNDSS) and other relevant stakeholders, through regular participation in Area Security Management meetings.</p> <p>Support the implementation and reporting of all programme activities in the Sub-Office(Zarzis) in line with IOM standards and in accordance with the donor/grant agreements. </p> <p>Provide regular updates to the CoM on the progress on programme implementation, achievements and donor liaison issues.</p> <p>Assess the key gaps and operational challenges, provide technical support for programme implementation in coordination with the CoM/ Senior Management Team to check the efficiency and cost-effectiveness of staff performance. </p> <p>Contribute to establishing the visibility of IOM and the donors as per donor agreements and as relevant to the context. </p> <p>Perform such other duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul> <li> <p>Master s degree in Political or Social Sciences, Humanitarian Affairs, Law, International Relations, Disaster Risk Reduction/Disaster Risk Management, or a related field from an accredited academic institution with two years of relevant professional experience; or,</p> </li> <li> <p>University degree in the above fields with four years of relevant professional experience.</p> </li> </ul><p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p><p><strong>Experience</strong></p><ul> <li> <p> span&gt;Experience in managing humanitarian, complex and post conflict emergencies at an international level; /span&gt; </p> </li> <li> <p> span&gt;Experience in liaison with the government authorities, donors, national/international institutions and multi-stakeholders;/span&gt; </p> </li> <li> <p> span&gt;Experience in project development and reporting;/span&gt; </p> </li> <li> <p> span&gt;Experience in programme implementation, monitoring and evaluation; and, /span&gt; </p> </li> <li> <p> span&gt;Experience working in the Region./span&gt; </p> <p> </p> </li> </ul><p><strong>Skills</strong></p><ul> <li> <p>Knowledge of migration management principles, concepts and techniques; </p> </li> <li> <p>Experience working in post-conflict /emergency operations;</p> </li> <li> <p>Ability to coordinate multiple activities and work effectively and harmoniously with colleagues from varied cultures and professional background;</p> </li> <li> <p>Ability to work well under pressure and in difficult conditions;</p> </li> <li> <p>Good communication and negotiation skills, project development skills, and ability to draft clearly and concisely; and, </p> </li> <li> <p>A high degree of computer literacy.</p> </li> </ul><p><strong>Languages</strong></p><p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p><p>For this position, fluency in English, French and Arabic is required</p><p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><p>Job Family Group: Operations - Services</p><p>Job Family: Credit Maintenance</p><p>Time Type: Full time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul><p>Education:</p><ul><li>Bachelor s degree/University degree or equivalent experience</li></ul><p>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Courteous with strong customer service orientation</li><li>Ability to effectively communicate, both written and verbally</li><li>Dependable with strong attention to detail</li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li><li>Tolerance for repetitive work in a fast-paced, high production work environment</li><li>Ability to work as a team member, as well as independently</li><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li><li>Ability to rotate shifts, as needed</li><li>Based on location and/or program, additional experience/skills may be required</li></ul><p>Job requirements may vary by country and will not contravene any local laws</p><p></p></section>