وظائف مدرس رسم و فنون في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>THE JOURNEY<br> <br> Be a part of a team where you will:</strong></p><br><br><ul><li><p>Have an Important role in defining Glovo’s local Marketing strategy, adapting the global playbook to local needs.&nbsp;</p><br><br></li><li><p>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement</p><br><br></li><li><p>Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets.</p><br><br></li><li><p>Track the Market dynamics and competitor activities.</p><br><br></li><li><p>Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams</p><br><br></li><li><p>Own the tracking and expenditure of the Marketing budget for the country.&nbsp;</p><br><br></li><li><p>Track and monitor key Growth metrics providing the appropriate visibility to stakeholders.&nbsp;</p><br><br></li><li><p>Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales.</p><br><br></li><li><p>Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements.</p><br><br></li><li><p>Communicate and simplify concepts to the audience's needs</p><br><br></li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field</li><li><p>3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities.&nbsp;</p><br><br></li><li><p>Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels</p><br><br></li><li><p>Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus&nbsp;</p><br><br></li><li><p>Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation).</p><br><br></li><li><p>Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities</p><br><br></li><li><p>Hands-on attitude: You’ll have to roll up your sleeves!</p><br><br></li><li><p>Proficiency in English&nbsp;</p><br><br></li><li><p>Ninja expertise with Excel / Google Sheets (is a must)</p><br><br></li><li><p>Strong consumer understanding skills</p><br><br></li></ul> Additional Information <p>Individuals representing diverse profiles,&nbsp;<strong>and abilities,</strong>&nbsp;encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there!&nbsp;<strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br>Supports physical security of company facilities, property and operations. Executes procedures and processes to provide protection for personnel and company property and meet required codes and regulations. Prevents access of unauthorized individuals to company sites or spaces and unauthorized removal or damage of company property. Maintains and updates visitor logs and completes incident reports. Operates camera and computer equipment to produce, activate and deactivate access to sites or spaces in accordance with established guidelines and directions. Monitors entrances and exits of buildings and/or performs walk-throughs of company property. Intervenes in case of robbery, vandalism and other risks to company personnel or installations. Coordinates activities with local police and emergency agencies as appropriate. Little or no knowledge of the job, acquires job skills and procedures to complete routine tasks. Has little judgement and decision making under close supervision. Typically less than 1 year of experience.<br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br><p>Analyzes, develops, and implements long-term supply chain strategies and networks that address capacity issues and production location decisions in support of business goals. Supports business execution of new programs and initiatives that include promotional activities, forecast and coordination for key events, new product launches, and network redesigns. Monitors key sales and operations planning performance indicators, cost-to-serve performance data, and coordinates cross-functional work teams to increase effectiveness of supply chain initiatives. Learns to use professional concepts, applications of basic principles, and theories. Solves routine problems of limited scope and complexity following established policies and procedures. Normally receives detailed instructions on most work. Typically requires a degree and little to no previous professional experience.</p><br><br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br>Negotiates and manages contracts and relationships with vendors. Implements policies and metrics to ensure that savings goals are realized. Works with technical buyers, engineers and management to identify new product needs, identifies new sources in order to meet business requirements. Responsible for quality control of vendor products. General application of concepts and principals to resolve a variety of issues. Works on problems of a moderate scope where analysis of situation or data requires a review of a variety of factors. Normally receives general instructions on routine work and detailed instructions on new projects or assignments. Typically requires a degree and a minimum of 2 years of experience.<br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Are you ready</strong> to take full ownership of high impact engineering initiatives and shape the future of high-speed manufacturing? As a Project Engineer, you will be the driving force behind the design, execution, and commissioning of multi million dollar capital projects across our state of the art Oral Care product production facility. Seated within the Making division of our world renowned toothpastes and mouthwash rinses, you will be the Engineer conceptualizing the future of our manufacturing capabilities.&nbsp;</p><br> <p>From blank page concept and vendor bidding to line installation, automation integration, and final qualification, you will partner with cross-functional plant leadership and external contractors to transform capital expenditure into operational excellence.</p><br> <p><strong>Your Day to Day and The Future</strong></p><br> <ul> <li> <p>Direct capital projects from initial scope definition and technical feasibility studies through construction, startup, and operational handover.</p><br> </li> <li> <p>Own the Capital Expenditure Budget (CEB) process administer contractor contracts, monitor expenditures, and maintain strict cost control to deliver projects on time and under budget.</p><br> </li> <li> <p>Develop detailed project execution plans, sequence critical path milestones, and resolve operational bottlenecks on the factory floor.</p><br> </li> <li> <p>Study product specifications and performance targets to design technical solutions, specify high-speed processing/packaging machinery, and execute layout studies.</p><br> </li> <li> <p>Lead rigorous testing protocols to confirm equipment reliability, product performance, and full compliance with FDA/cGMP and quality standards.</p><br> </li> <li> <p>Partner with Controls, Reliability, and Safety teams to integrate advanced utility systems, line automation, and digital manufacturing tools into plant workflows.</p><br> </li> <li> <p>Manage RFP/RFQ bidding processes, evaluate technical vendor proposals, and supervise external contractors on-site to enforce strict performance and safety standards.</p><br> </li> <li> <p>Champion Environmental, Occupational Health, and Safety (EOHS) rules across all project sites, keeping every build compliant with OSHA and internal zero-incident safety standards.</p><br> </li> <li> <p>Track and report real-time project metrics, capital spending trends, and risk management plans to executive plant leadership.</p><br> </li> </ul> <p><strong>You'll need to have:</strong>&nbsp;</p><br> <ul> <li> <p>Bachelor of Science in Mechanical, Industrial, or Electrical Engineering (or related engineering discipline).</p><br> </li> <li> <p>4+ years of hands-on engineering experience inside a high-speed cGMP manufacturing environment (CPG, Pharma, Food &amp; Beverage, Personal Care, or related industry)</p><br> </li> <li> <p>Proven track record of managing capital equipment installations, line upgrades, and factory modifications from initial concept through startup</p><br> </li> <li> <p>Practical working knowledge of cGMP standards, validation protocols including Design Qualification, Installation Qualification, Operational Qualification, Performance Qualification, and EOHS/OSHA safety regulations</p><br> </li> <li> <p>Proficiency in CAD software such as AutoCAD or related products</p><br> </li> </ul> <p><strong>Even better if you have:</strong></p><br> <ul> <li> <p>A Master's degree</p><br> </li> <li> <p>Experience with capital budget tracking software such as SAP</p><br> </li> <li> <p>Active Project Management Professional certification</p><br> </li> <li> <p>Hands-on experience with high-speed automated packaging, hygienic design, or liquid processing systems</p><br> </li> <li> <p>Experience managing external engineering firms and construction contractors on active production floors</p><br> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br><span>The PBX Operator is responsible for managing all incoming and outgoing calls within the hotel in a professional, courteous, and efficient manner. The role ensures seamless communication between guests, departments, and external callers while maintaining the highest standards of service and confidentiality.</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><span>Answer all incoming calls promptly and professionally according to hotel standards.</span></li><li><span>Route calls accurately to the appropriate departments or guest rooms.</span></li><li><span>Handle guest requests, wake-up calls, messages, and emergency calls efficiently.</span></li><li><span>Maintain accurate records of wake-up calls and message handling.</span></li><li><span>Provide guests with hotel information, services, and directions when required.</span></li><li><span>Coordinate communication during emergencies following hotel procedures.</span></li><li><span>Monitor and operate communication systems and related equipment.</span></li><li><span>Ensure all calls are handled with confidentiality and professionalism.</span></li><li><span>Report any technical issues related to telephone systems to the concerned department.</span></li><li><span>Support Front Office operations when needed.</span></li></ul><p><b>What you bring</b></p><br><br><ul><li><span>Previous experience in Front Office or PBX operations is preferred.</span></li><li><span>Excellent communication and telephone etiquette skills.</span></li><li><span>Good command of English; additional languages are an advantage.</span></li><li><span>Ability to work under pressure and multitask.</span></li><li><span>Strong customer service orientation.</span></li><li><span>Basic computer knowledge and familiarity with hotel systems.</span></li><li><span>Professional communication skills</span></li><li><span>Attention to detail</span></li><li><span>Problem-solving abilities</span></li><li><span>Teamwork and cooperation</span></li><li><span>Time management</span></li><li><span>Guest service excellence</span></li><li><span>Excellent English and French skills&nbsp;</span></li></ul><p><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>•&nbsp;<b>&nbsp;<span>full time</span></b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>YOUR MISSION</strong></p><br><p>The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&amp;A projects and initiatives.</p><br><p><strong>THE JOURNEY</strong></p><br><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder&nbsp;(business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance &amp; Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance &amp; Strategy team of the FP&amp;A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&amp;A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul><br>Qualifications<br><p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><p><strong>We believe driven talent deserves:</strong></p><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><p><strong>So, ready to take the wheel and make this the ride of your life?&nbsp;</strong></p><br><p>Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!</p><br><br>Additional Information<br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>YOUR MISSION</strong></p><br><br><p>The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&amp;A projects and initiatives.</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder&nbsp;(business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance &amp; Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance &amp; Strategy team of the FP&amp;A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&amp;A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><p><strong>So, ready to take the wheel and make this the ride of your life?&nbsp;</strong></p><br><br><p>Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!</p><br><br> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>Serve guest needs by providing exceptional knowledge of wine spirits and mixed drinks as well as information regarding preparation methods.</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span>Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards. </span></p><br><br></li><li><p>Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order.</p><br><br></li><li><p>Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, armagnacs, eau de vies, cognacs and specialty drinks.</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.</p><br><br></li><li><p>Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.</p><br><br></li><li><p>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br></li><li><p>Work harmoniously and professionally with co-workers and supervisors.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p><span>High school education or equivalent experience.</span></p><br><br></li><li><p>Experience: Minimum two years bartending or related work.</p><br><br></li><li><p>Skills and Abilities: Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks.</p><br><br></li><li><p>Ability to accurately process cash and credit card transactions.</p><br><br></li></ul><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>&nbsp;Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time and hours expected to be worked (early mornings, days, evenings, overnights, or weekends.)</p><br><br></li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><br><span>The Spa Receptionist welcomes guests proactively and deals with all enquiries. Have a complete knowledge of the treatments, products and services offered and prices of these. assists with scheduling and maximises use of time within the treatment schedule. ensures that all operational procedures, codes of conduct and standards of appearance are observed according to guidelines laid down by operating guides.</span><br><p><b>What you will do</b></p><br><br><ul><li>Partner with guests to deliver a warm, personalized, and exceptional spa experience from arrival to departure.</li><li>Coordinate wellness journey by aligning guest assessments and treatment recommendations with therapists.</li><li>Collaborate with the spa team to ensure timely communication of guest information and operational updates.</li><li>Manage and optimize SPA reservations therapist schedules, and treatment availability to maximize guest satisfaction and revenue.</li><li>Drive Seamless reception operation through accurate billing, cash handling, and daily reconciliation processes.</li><li>Champion operational excellence by supporting compliance, safety standards, and continuous service improvement.</li></ul><p><b>What you bring</b></p><br><br><ul><li>Holder of a university degree or equivalent</li><li>At least, one year of experience in luxury or five-star hotels.</li><li>Has worked at the reception, and preferably at the Spa reception</li><li>Excellent communication skills</li><li>Time Management skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Ability to work independently and as part of a team</li><li>Excellent understanding of operating standards</li><li>Proficiency in English and Arabic, multilingual is preferred</li><li>Masters the different Microsoft programs, mainly Word, Excel and PowerPoint.</li></ul><p><b>What you bring</b></p><br><br><ul><li>&nbsp;Competitive Salary, wages, and a comprehensive benefits package</li><li>&nbsp;Excellent Training and Development opportunities</li><li> Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>&nbsp;Complimentary Employee Meals</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br>•&nbsp;Full Time<br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five‑star hospitality standards</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span>Warmly welcome guests and provide an elegant, professional first impression.</span></p><br><br></li><li><p><span>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</span></p><br><br></li><li><p><span>Assist with reservations (restaurants, events, tours, transportation, spa.</span></p><br><br></li><li><p><span>Coordinate guest requests promptly and discreetly while maintaining high service standards.</span></p><br><br></li><li><p><span>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food &amp; Beverage, Security).</span></p><br><br></li><li><p><span>Arrange special requests such as amenities, celebrations, and VIP setups.</span></p><br><br></li><li><p><span>Support Front Office operations during peak periods.</span></p><br><br></li><li><p><span>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</span></p><br><br></li><li><p><span>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</span></p><br><br></li><li><p><span>Handle inquiries regarding the hotel’s facilities, policies, and services.</span></p><br><br></li><li><p><span>Anticipate guest needs and personalize service to enhance satisfaction.</span></p><br><br></li><li><p><span>Manage complaints or concerns with diplomacy, professionalism, and follow‑through.</span></p><br><br></li><li><p><span>Build long‑term rapport with frequent or VIP guests.</span></p><br><br></li><li><p><span>Maintain a well‑organized concierge desk and accurate logs.</span></p><br><br></li><li><p><span>Handle deliveries, mail, packages, and lost‑and‑found items.</span></p><br><br></li><li><p><span>Track reservations, confirmations, and guest preferences.</span></p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p><span>Excellent communication and interpersonal skills.</span></p><br><br></li><li><p><span>Strong local knowledge and passion for creating memorable experiences.</span></p><br><br></li><li><p><span>High level of discretion, professionalism, and emotional intelligence.</span></p><br><br></li><li><p><span>Ability to multitask in a fast‑paced, high‑standard environment.</span></p><br><br></li><li><p><span>Problem-solving ability with a calm, service-oriented approach.</span></p><br><br></li><li><p><span>Fluent in multiple languages (English &amp; French essential; additional languages an asset).</span></p><br><br></li><li><p><span>Familiarity with hotel software (Opera, Concierge systems) is preferred.</span></p><br><br></li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>&nbsp;Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>&nbsp;Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>&nbsp;Complimentary Employee Meals</p><br><br></li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br> </div>

<p>This is a 3-month maternity leave cover opportunity. The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Experience using the Matrix/GOPA entry app is an advantage.</p><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ol><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ol><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.&nbsp;</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</p><br><br></li><li><p>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</p><br><br></li><li><p>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</p><br><br></li><li><p>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</p><br><br></li><li><p>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</p><br><br></li><li><p>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</p><br><br></li><li><p>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</p><br><br></li><li><p>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</p><br><br></li><li><p>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</p><br><br></li><li><p>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</p><br><br></li><li><p>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</p><br><br></li><li><p>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><br><br></li><li><p>3-5 years of experience in Front Office, Guest Relations.</p><br><br></li><li><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><br><br></li><li><p>Excellent verbal and written communication skills in both English and French.</p><br><br></li><li><p>Strong communication and interpersonal</p><br><br></li><li><p>Attention to detail and accuracy in managing guest profiles and preferences.</p><br><br></li><li><p>Ability to remain calm and professional under pressure</p><br><br></li><li><p>Time management and prioritization skills</p><br><br></li></ul><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li></ul><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the Role</b></p><br><br>The Spa &amp; Wellness Director is responsible for overseeing the daily operations of the spa and wellness facilities, ensuring exceptional guest experiences, and driving revenue growth. This leadership role demands a strategic thinker with a passion for wellness, a keen eye for detail, and the ability to inspire and manage a diverse team.<br><p><b>What you will do </b></p><br><br><ul><li>Lead all spa and wellness operations, ensure exceptional service standards, operational excellence, and guest satisfaction.</li><li>Drive revenue growth and profitability through strategic pricing, promotions, retail performance, and wellness programming.</li><li>Build, develop, and inspire a high-performing spa team through recruitment, coaching, training, and performance management.</li><li>Deliver personalized luxury wellness experiences that enhance guest loyalty and brand reputation.</li><li>Manage departmental budgets, forecasts, financial reporting, inventory, and cost-control initiatives.</li><li>Maintain compliance with health, safety, hygiene, and luxury hospitality standards across all spa facilities.</li><li>Partner with Marketing and Public Relations to promote spa offerings, increase brand visibility, and attract new business.</li><li>Identify and implement industry trends, innovative treatments, and wellness concepts to keep the spa at the forefront of the market.</li><li>Collaborate with cross-functional hotel teams to ensure a seamless and elevated guest experience.</li><li>Drive a culture of excellence, wellness, and continuous improvement throughout the department.</li></ul><b>What you bring </b><ul><li>5+ years of leadership experience in a luxury spa, wellness, or hospitality environment.</li><li>Strong expertise in spa operations, wellness services, and luxury guest experiences.</li><li>Proven ability to lead and develop teams, driving performance, engagement, and service excellence.</li><li>&nbsp;Commercial mindset with experience managing budgets, revenue, retail performance, and financial targets.</li><li>&nbsp;Excellent communication and interpersonal skills, with a strong command of English.</li><li>Passion for wellness and hospitality, with a commitment to delivering exceptional guest experiences.</li><li>Hands-on spa or therapy experience (Massage Therapist, Aesthetician, Acupuncturist, or similar) preferred.</li></ul><p><b>What we offer </b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>&nbsp;The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li></ul><b>Schedule &amp; Hours</b><ul><li>Full Time</li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><b>About the Role</b><br>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness.<br><b>What You Will Do</b><br><ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments<br></li><li>Proactively identify and secure new business opportunities through strategic sales activities<br></li><li>Build and maintain strong, long-term relationships with clients and partners<br></li><li>Manage and grow existing accounts to maximize revenue and market share<br></li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement<br></li><li>Conduct client meetings, site inspections.<br></li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals<br></li><li>Analyze market trends, competitor activities, and provide insights to support strategy<br></li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce)<br></li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction<br></li></ul><b>What You Bring</b><br><ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role<br></li><li>Proven track record in achieving revenue targets and developing business<br></li><li>Strong negotiation, presentation, and relationship-building skills<br></li><li>Strategic, analytical, and results-driven mindset<br></li><li>Excellent communication skills in English (additional languages are an advantage)<br></li><li>Good understanding of local market trends and competitor landscape<br></li><li>Proficiency in Microsoft Office and CRM systems.<br></li><li>Strong organizational skills and ability to manage multiple priorities<br></li></ul><b>What We Offer</b><br><ul><li><b>Competitive remuneration package</b>&nbsp;that reflects your skills.<br></li><li><b>Outstanding Training &amp; Development programs</b>, including personalized learning pathways, cross training, and access to world class internal learning platforms.<br></li><li><b>Global travel benefits</b>, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do.<br></li><li><b>Complimentary employee meals and business attire cleaning</b>, so you can focus fully on your day without extra worries.<br></li><li><b>A workplace culture grounded in respect, care, and genuine connection,</b>&nbsp;where you are valued as an individual and supported to bring your best every day.<br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br>The Membership Coordinator is responsible for managing all aspects of the spa and fitness membership program, ensuring a seamless and elevated experience for members and guests. This role focuses on membership sales, handling inquiries, managing member accounts, organizing exclusive events, and promoting wellness offerings. You will play a key role in fostering strong relationships with members, coordinating with internal teams, and upholding the highest standards of luxury service.</p><br><br><p><b>What you will do</b></p><br><br><b><i>Membership Management </i></b>• Serve as the primary point of contact for all membership-related inquiries and communications.• Conduct personalized tours of the spa and fitness facilities to promotememberships.• Manage member accounts, including onboarding, renewals, billing,and updates.• Maintain accurate membership records and share updates with themanagement team.• Actively promote memberships, packages, and wellness services toprospective clients.<b><i>Member Engagement </i></b>• Organize and oversee member-exclusive events, promotions, andwellness programs.• Regularly communicate with members through newsletters, emails, andpersonal interactions.• Address and resolve member concerns with professionalism andefficiency.• Foster a welcoming and inclusive environment, ensuring all members feel valued.<i>Operational Excellence </i>• Oversee membership billing, tracking revenue, and resolving anyaccount issues.• Ensure the spa and fitness areas are meticulously maintained, clean,and operational.• Collaborate with other departments to deliver a seamless memberexperience across all touchpoints.• Generate and manage reports related to memberships, includingrevenue tracking and member engagement data.<b><i>Team Collaboration </i></b>• Support the Spa Coordinator team in managing reservations, scheduling, and guest inquiries.• Assist in training front desk staff on membership procedures and service standards.• Participate in team meetings to share updates, provide insights, andalign on goals.<p><b>What you Bring</b></p><br><br>• A minimum of 1-2 years of customer service experience in a luxury hotel, spa, or wellness environment; sales experience preferred.• Strong interpersonal and communication skills to build and maintainlasting member relationships.• Proficiency in membership management software• Exceptional organizational skills and attention to detail, with the abilityto multitask effectively.• A proactive, self-motivated approach and a genuine passion forwellness and luxury guest service.• Fluency in English; additional languages are an asset.• Flexibility to work weekends, holidays, and varied shifts as required.<b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<p><b>Schedule &amp; Hours:</b></p><br><br><p>full time and flexibility with shifts is required</p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><span>Plan, organize, control and direct the work of employees in the Hotel’s All-Day Dining Restaurant while ensuring guest satisfaction.</span><p><b>What you will do</b></p><br><br><ul><li><span>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s All Day Dining Restaurant to ensure that established cultural and core standards are met long-range strategic planning for outlet operation.</span></li><li><span>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</span></li><li><span>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner</span></li><li><span>The ability to work closely with the Assistant Director of Food &amp; Beverage, Director of Food &amp; Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</span></li><li><span>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</span></li><li><span>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</span></li></ul><br><p><b>What you bring</b></p><br><br><br><b>Education:</b> College degree preferably specializing in hotel/restaurant management or equivalent experience is required.<b>Experience:</b> Two to three years previous experience in a line, supervisory or assistant manager position in Food &amp; Beverage.<p><b>Skills and Abilities: </b></p><br><br><ul><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.</li><li>Working knowledge is generally learned on-the-job.</li><li>Knowledge of food &amp; beverage service, cost control, labor control, maintenance, merchandising, and accounting.</li><li>Requires ability to operate computer equipment and other food &amp; beverage computer systems.</li><li>Requires reading, writing and oral proficiency in the English language</li></ul>&nbsp;<br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;<p><b>Schedule &amp; Hours:</b></p><br><br>•&nbsp;Full time, and hours expected to be worked (early mornings, days, evenings, overnights, or weekends.<br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><b>About the Role</b><br>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness.<br><b>What You Will Do</b><br><ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments<br></li><li>Proactively identify and secure new business opportunities through strategic sales activities<br></li><li>Build and maintain strong, long-term relationships with clients and partners<br></li><li>Manage and grow existing accounts to maximize revenue and market share<br></li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement<br></li><li>Conduct client meetings, site inspections.<br></li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals<br></li><li>Analyze market trends, competitor activities, and provide insights to support strategy<br></li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce)<br></li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction<br></li></ul><b>What You Bring</b><br><ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role<br></li><li>Proven track record in achieving revenue targets and developing business<br></li><li>Strong negotiation, presentation, and relationship-building skills<br></li><li>Strategic, analytical, and results-driven mindset<br></li><li>Excellent communication skills in English (additional languages are an advantage)<br></li><li>Good understanding of local market trends and competitor landscape<br></li><li>Proficiency in Microsoft Office and CRM systems.<br></li><li>Strong organizational skills and ability to manage multiple priorities<br></li></ul><b>What We Offer</b><br><ul><li><b>Competitive remuneration package</b>&nbsp;that reflects your skills.<br></li><li><b>Outstanding Training &amp; Development programs</b>, including personalized learning pathways, cross training, and access to world class internal learning platforms.<br></li><li><b>Global travel benefits</b>, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do.<br></li><li><b>Complimentary employee meals and business attire cleaning</b>, so you can focus fully on your day without extra worries.<br></li><li><b>A workplace culture grounded in respect, care, and genuine connection,</b>&nbsp;where you are valued as an individual and supported to bring your best every day.<br></li></ul><br><br><br><br><br> </div>

<p>Job Title: Goldstar Processing Support Agent UK Market (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Requirements &amp; Qualifications</p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> About the Role You’ll design coding tasks that challenge frontier AI coding agents.<br> Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome.<br> Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.<br> Responsibilities : Invent a realistic developer scenario — a real bug, a broken ETL, a missing feature — not a toy problem.<br> Build a reproducible Docker environment with pinned dependencies.<br> Write a pytest that verifies outcomes, not specific commands — deterministic, non-flaky, and does not leak the fix.<br> Write an instruction.<br>md that reads like a Jira ticket a developer would receive.<br> Write a reference solve.<br>sh proving the task is solvable.<br> Calibrate difficulty so current state-of-the-art agents solve the task 20–60% of the time.<br> Iterate based on feedback from expert QA reviewers.<br> Later: review other authors’ tasks as a QA reviewer.<br> Not in scope Data labeling, prompt engineering.<br> Production code to ship — you design problems and verification for AI agents.<br> Leetcode puzzles — scenarios must look like real developer work.<br> Not every candidate task ships — quality over quantity.<br> Requirements 3+ years of production software development in one backend stack — Python, Go, Node.<br>js, Java, or Rust.<br> Depth in one stack beats breadth.<br> Python + pytest fluency — required regardless of primary stack.<br> The task harness is pytest-based even when the broken app is in another language.<br> Fixtures, parametrize, monkeypatch, timeouts, conftest.<br>py. Docker authoring — reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user.<br> Linux &amp; Bash — comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail.<br> AI coding agent experience — Claude Code, Cursor, Roo Code, or similar, on non-trivial work.<br> You can cite a specific time the AI was confidently wrong and how you caught it.<br> English — B2+ written.<br> Not a fit Data Science, ML, or Computer Vision engineers without backend-engineering output.<br> Manual QA testers without automation or test authoring.<br> Frontend-only, low-code / no-code, IT Support, or Business Analysts.<br> Engineers who have never written pytest from scratch.<br> Junior, intern, or assistant as the most recent role.<br> Preferred qualifications Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (NumPy / PyTorch / SciPy), DevOps, or Git internals.<br> Modern Python tooling (uv, poetry, pyproject.<br>toml). Coverage tooling (pytest-cov, coverage.<br>py, gcov, llvm-cov, kcov).<br> Fuzzing or property-based testing (Hypothesis).<br> Prior contribution to agent-evaluation benchmarks or related frameworks.<br> Process Apply → Pass qualification (90-minute sample-task screen + short behavioral interview) → Join a project → Complete tasks → Get paid.<br> Time commitment Onboarding: ~10 hours per first task.<br> Steady state: ~5 hours per task, 2–4 parallel tasks per author.<br> Realistic weekly load: 8–20 hours.<br> Higher volume available for top performers.<br> You choose when and how to contribute; tasks must be submitted by the deadline and meet acceptance criteria.<br> Compensation: Paid contributions, rates up to $35/hour *.<br> Task-based compensation equivalent to hourly rate, depending on performance and volume.<br> Some projects include incentive payments.<br> *Rates vary based on expertise, skills assessment, location, project needs, and other factors.<br> Higher rates may be provided to highly specialized experts.<br> Lower rates may apply during onboarding or non-core project phases.<br> Payment details are shared per project.<br> Apply Submit your CV via the Mindrift platform.<br> Indicate your English level, note this role (Software Engineering Evaluation Specialist — Terminal Bench), and include a GitHub profile link if available.<br></span> </div>