وظائف مصمم مطابخ - تونس العاصمة تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Représentant/e commercial/e (Verres Optiques) </span> <br> <br> <br> <br> <span>Brand:&nbsp; </span> <span>EssilorLuxottica </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Tunis, TN </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br> <p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over&nbsp;<strong>150 countries</strong>&nbsp;access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi &amp; Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br> <p><span>Join our global community of over&nbsp;<strong>190,000 dedicated employees</strong>&nbsp;around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br> <br> <p><span>Discover more by following us on LinkedIn!</span></p><br><br> <p><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br> <p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​</span></p><br><br><p><span>En tant que <strong>Représentant(e) commercial(e)</strong>, vous serez chargé(e) de stimuler la croissance du chiffre d'affaires en développant et en gérant un portefeuille important de clients. Ce poste consiste à identifier les besoins des clients, les orienter vers les solutions les plus adaptées, conclure des opportunités commerciales et mettre en œuvre des processus de vente efficaces et évolutifs. Vous travaillerez en étroite collaboration avec différentes fonctions afin de contribuer à l'évolution de l'expérience client et à la croissance durable de l'entreprise.</span></p><br><br> <span>Principales responsabilités</span> <span>1. Développement commercial et croissance des ventes</span> <ul> <li><span>Identifier, prospecter, développer et fidéliser de nouveaux clients au sein du réseau des opticiens.</span></li> <li><span>Accroître la part de marché d'EssilorLuxottica auprès des clients existants grâce à des stratégies d'upselling et de cross-selling.</span></li> <li><span>Conclure efficacement les ventes et construire des relations durables avec les clients.</span></li> <li><span>Atteindre les objectifs commerciaux mensuels, trimestriels et annuels (volume, chiffre d'affaires et mix produits).</span></li> </ul> <span>2. Exécution commerciale sur le terrain</span> <ul> <li><span>Déployer la stratégie commerciale sur le secteur géographique attribué.</span></li> <li><span>Assurer une exécution irréprochable des lancements de produits, promotions et animations en point de vente.</span></li> <li><span>Maintenir une connaissance approfondie du portefeuille de produits et communiquer efficacement les propositions de valeur aux clients.</span></li> </ul> <span>3. Gestion de la relation client</span> <ul> <li><span>Développer des relations solides et de confiance avec les opticiens et les parties prenantes clés.</span></li> <li><span>Réaliser des revues d'activité régulières et formuler des recommandations adaptées aux besoins des clients.</span></li> <li><span>Agir en tant qu'ambassadeur de la marque et représenter la voix du client au sein de l'organisation.</span></li> </ul> <span>4. Veille marché et analyse</span> <ul> <li><span>Suivre les tendances du marché, les activités de la concurrence et l'évolution des besoins clients.</span></li> <li><span>Fournir des analyses et des recommandations exploitables aux équipes Commerciales et Marketing.</span></li> <li><span>Contribuer au découpage territorial, à la segmentation des clients et à l'identification des opportunités de croissance.</span></li> </ul> <span>5. Formation et accompagnement</span> <ul> <li><span>Former les clients sur les caractéristiques produits, les innovations et les techniques de merchandising.</span></li> <li><span>Coordonner avec les équipes techniques la mise en place de formations professionnelles lorsque nécessaire.</span></li> <li><span>Accompagner les clients dans l'amélioration de leurs performances de vente.</span></li> </ul> <span>6. Reporting</span> <ul> <li><span>Participer à la revue hebdomadaire de l'activité commerciale (Weekly Business Review).</span></li> <li><span>Assurer la mise à jour et l'exactitude des informations dans les outils CRM</span></li> </ul> <br> <span>Évaluation de la performance et indicateurs clés (KPI)</span> <ul> <li><span>Croissance du chiffre d'affaires.</span></li> <li><span>Taux de conversion des prospects.</span></li> <li><span>Coût d'acquisition client (CAC).</span></li> <li><span>Taux de fidélisation des clients.</span></li> <li><span>Taux de réussite des opportunités commerciales.</span></li> <li><span>Part de marché.</span></li> <li><span>Satisfaction client (CSAT) / Net Promoter Score (NPS).</span></li> <li><span>Précision des prévisions de ventes.</span></li> <li><span>Valeur du pipeline commercial (ensemble des opportunités en cours représentant le potentiel de chiffre d'affaires futur).</span></li> </ul> &nbsp; <span>Profil recherché</span> <span>Formation</span> <ul> <li><span>Diplôme universitaire en Commerce, Vente, Marketing ou domaine connexe.</span></li> <li><span>Une formation en optique est un atout.</span></li> </ul> <span>Expérience</span> <ul> <li><span>3 à 5 ans d'expérience en vente ou en développement commercial, idéalement dans les secteurs de l'optique, de la pharmacie ou des dispositifs médicaux.</span></li> </ul> <span>Compétences requises</span> <ul> <li><span>Esprit entrepreneurial et forte orientation client.</span></li> <li><span>Excellentes capacités de négociation, de communication et de présentation.</span></li> <li><span>Esprit analytique orienté performance et résultats.</span></li> <li><span>Capacité à travailler en équipe et à collaborer de manière transversale.</span></li> <li><span>Adaptabilité et réactivité sur le terrain.</span></li> <li><span>Humilité et sens du relationnel.</span></li> </ul> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Merchandising, Social Media, Ophthalmic, Retail, Marketing, Healthcare </span> </span> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p>Background and Organizational Context</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.&nbsp; Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <p>Position Purpose</p><br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate ensures execution of effective, efficient and transparent procurement services and processes in CO.&nbsp; The Procurement Associate may supervise and/or lead the support staff of the CO Procurement Unit.&nbsp; S/he promotes a client-focused, quality, and results-oriented approach in the Unit.&nbsp;</p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ and with vendors to exchange information and resolve complex procurement-related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.&nbsp;</p><br> <p>Key Duties and Accountabilities</p><br> <p><strong>1.)&nbsp;</strong>Implement sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, through implementation of effective internal controls.&nbsp;</li> <li>Elaborate the contents of internal procurement Standard Operating Procedures (SOPs) and map CO procurement business processes in consultation with direct supervisor and office management.</li> </ul> <p><strong>2.) </strong>Organize procurement processes for CO, projects, and other UN Agencies.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Provide guidance and inputs to the project team on procurement plans for the country office and projects.&nbsp;</li> <li>Prepare and conduct RFQ, ITB or RFP, and receive and evaluate quotations, bids or proposals in full compliance with UNDP rules and regulations.&nbsp;</li> <li>Prepare Purchase orders and contracts in and outside e-procurement, prepare recurring purchase orders for contracting services, and create vendors and buyer profiles in e-procurement.</li> <li>Prepare submissions for internal procurement review committees (CAP, RACP, and ACP).&nbsp;</li> <li>Prepare reports on procurements in CO.&nbsp;</li> <li>Implement or partake in joint procurement processes for the UN agencies in line with the UN reform.</li> </ul> <p><strong>3.)&nbsp;</strong> Implement sourcing strategies to find best values in the marketplace and align purchasing strategy to project and CO goals.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Develop and update rosters of suppliers.&nbsp;</li> <li>Implement supplier selection and evaluation.&nbsp;</li> </ul> <p><strong>4.) </strong>Facilitate procurement knowledge building and knowledge sharing in CO.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p>Supervisory/Managerial Responsibilities: May supervise support staff in Procurement Unit&nbsp;</p><br> <p>Requirements:</p><br> <p><i><strong>Education</strong></i></p><br> <ul> <li>Secondary education is required&nbsp; &nbsp;</li> <li>A university degree in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 2 is a requirement for this position. If certification is not available at the time of recruitment, it should be obtained within one year.</li> </ul> <p><i><strong>&nbsp;Experience, Knowledge, and Skills</strong></i></p><br> <ul> <li>Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. Experience in public sector procurement of goods and services would be an advantage.&nbsp;</li> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc) and advanced knowledge of web-based management systems such as ERP.</li> </ul> <p><strong>Language requirements</strong></p><br> <ul> <li>Fluency in Arabic and French is required</li> <li>Working knowledge in English is desirable</li> </ul> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core : Full list of UNDP Core Competencies can be found&nbsp;</strong></i><i><strong>here</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2:&nbsp; Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2:&nbsp; Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2:&nbsp; Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2:&nbsp; Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2:&nbsp; Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management (Insert below standard sentence if the position has direct reports.)</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated&nbsp;site.&nbsp;</p><br> <p><i><strong>Cross-Functional &amp; Technical competencies (insert up to 7 competencies)&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management&nbsp;</strong></i> <p>Customer</p><br> <p>Satisfaction/Client Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management&nbsp;</strong></i> Risk Management <ul> <li>Ability to identify&nbsp;and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>VI. Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money&nbsp;</p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> &nbsp;<span>#LI-DNI</span><br><br> </div>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the overall supervision of the Deputy Chief of Mission (DCoM) and the direct supervision of the Programme Support &amp; Donor Liaison Officer, the Senior Programme Associate Programme Development Support Unit (PDSU), will be responsible and accountable for contributing to the identification, design and development of new programmes and projects for the International Organization for Migration (IOM) Libya, including support related to the Benghazi Sub-Office. The role will support needs assessments, data analysis, stakeholder consultations, concept notes and proposals, ensuring alignment with donor priorities and IOM Libya strategic objectives. The Senior Programme Associate Programme Development Support Unit (PDSU) will also support project cycle management, reporting, donor liaison, programme/resource management functions, knowledge management, compliance documentation and technical support to programme units, including on relevant corporate tools such as Project Information and Management Application (PRIMA) and institutional frameworks such as the Strategic Results Framework (SRF).</p><p>Required Qualifications and Experience</p><p>Education Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in project development, project cycle management, reporting, donor liaison and partnership support; Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation; Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations; Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up; and, Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.</p><p>Skills Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products; Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes; Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation; Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues; and, Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Working knowledge of Arabic and/or French is desirable. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience.</li><li>Experience in project development, project cycle management, reporting, donor liaison and partnership support.</li><li>Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation.</li><li>Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations.</li><li>Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up.</li><li>Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.</li><li>Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products.</li><li>Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes.</li><li>Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation.</li><li>Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues.</li><li>Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.</li><li>Fluency in English (oral and written) is required.</li><li>Working knowledge of Arabic and/or French is desirable.</li></ul>

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, <strong>digital</strong>, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities</p><p>Within delegated authority, the incumbent will be responsible of the following duties:</p><ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol><p>Competencies</p><p>PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Freelance Recruiter - No Experience NeededAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe.<br> We specialize in providing high-touch recruitment solutions within the Customer Support Services sector, setting the gold standard for quality and service in the human capital industry.<br> Job Overview We are offering a unique opportunity to launch your career with our Freelance Recruiter - No Experience Needed position in Tunisia.<br> This remote role is designed for ambitious individuals looking to build a career in professional talent acquisition specifically within the thriving Customer Support Services industry, offering a perfect entry point into the world of English-speaking jobs.<br> Key Responsibilities Source top-tier talent for high-volume Customer Support Services roles through innovative outreach methods.<br> Conduct initial screenings to assess candidate suitability for diverse English-speaking jobs in the Tunisia.<br> Manage the end-to-end recruitment lifecycle for entry-level and mid-senior support roles.<br> Maintain a high-quality talent pipeline to meet the rapid hiring demands of our BPO clients.<br> Act as a primary advisor to candidates, providing guidance and professional support throughout their application process.<br> Update and manage candidate data in our internal systems with precision and confidentiality.<br> Collaborate with the broader Mercier Consultancy Group team to optimize recruitment strategies for the Customer Support industry.<br> What We Offer Work Remote within the Tunisia — enjoy the freedom of home-based professional development.<br> Flexible Schedule — manage your own time while sourcing for the best Jobs in Tunisia.<br> Be Your Own Boss — run your own recruitment desk as a freelance partner of Mercier Consultancy Group.<br> Fixed competitive consultancy fees per successful placement.<br> Comprehensive training provided for this Freelance Recruiter - No Experience Needed position in Tunisia.<br> Access to global company retreats and networking events.<br> And Much More.<br>.. Life in Tunisia Living and working in the Tunisia offers an unparalleled quality of life, defined by its progressive culture and efficient infrastructure.<br> As you engage in these English-speaking jobs, you will discover that the Tunisia is home to a welcoming, international community that balances productivity with personal well-being.<br> Whether you are enjoying the scenic canal-side cities or the innovative urban centers, the Tunisia provides a vibrant backdrop for your professional growth.<br> Beyond the professional landscape, the Tunisia is renowned for its excellent healthcare, world-class education, and diverse culinary experiences.<br> Choosing to build a career while based in the Tunisia allows you to enjoy a high standard of living in one of Europe's most stable and exciting economies.<br> Join the Mercier Consultancy Group team today and secure one of the most rewarding English-speaking jobs available in the country.<br> How to Apply Are you ready to start your journey as a recruiter with a premium consultancy firm?<br> We invite you to click the "Apply Now" button and submit your resume.<br> Join Mercier Consultancy Group and take the first step toward a successful career in the Customer Support Services sector today.<br> We look forward to reviewing your application.<br> Native or fluent English (spoken and written) is required for all candidate interactions.<br> Residency in the Tunisia is required for this specific remote role.<br> A strong desire to learn the intricacies of the Customer Support Services recruitment sector.<br> Excellent communication and interpersonal skills to engage with diverse professional profiles.<br> Highly self-motivated with the ability to manage your own schedule effectively.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><span>ABOUT THE ROLE</span><br> We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives.<br> You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI.&nbsp;<br><br><p><b>Responsibilities</b></p><br><ul> <li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li> <li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li> <li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers.&nbsp;</li> <li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders.&nbsp;Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you.&nbsp;</li> </ul><br><p><b>REQUIREMENTS</b></p><br><ul> <li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li> <li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li> <li>Successful track-record managing Products across remote teams.</li> <li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li> <li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li> </ul><br><p><b>WHY YOU SHOULD JOIN YASSIR</b></p><br><ul> <li>Join one of the fastest-growing tech companies in Africa</li> <li>Have a lasting impact on our company's culture</li> <li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li> <li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li> <li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting &amp; Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main duties: System Specifications management: Deep dive analyzes of system specifications and issues et inconsistency detection. System Modeling: create detailed modeling of systems based on structure diagrams, sequence diagrams and state machine diagrams. Ensuring the right traceability between the model and the specifications. Troubleshooting and resolving technical issues within assigned function. Validation of the model through simulations and issue analyses to ensure system and model reliability. Leading discussions and managing workflows between different teams, including development, suppliers and others. Delivering detailed testing reports and progress updates to stakeholders. Working to improve the function and deliver the best possible product for customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level : Bac + 5</li><li>Schools : ENIS, ENIG, ENIT, ENISo</li><li>Diploma : Engineer</li><li>Option : Electric, Electronics, - Electromechanics, Automatic</li><li>Required experience : 0 5 years</li><li>Languages : Frensh, English</li><li>Software skills : Rhapsody, EWM, Visio</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.&nbsp;</span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.&nbsp;</span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.&nbsp;</span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)&nbsp;</span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential.&nbsp;</span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential&nbsp;</span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<p>Manages the ordering and release of the rework tool, handy tool, clip gun, etc. during product changes and new introduction (Change Management &amp; Project Management)</p><p>Acts as the interface between production engineer and supplier for any new designed tool</p><p>Installs and supports in releases of process for foaming tool, moulding tool and all other innovated tooling (application of robot, AGV, VR glass, etc.)</p><p>Creates Maintenance Working Instructure for all kinds of tools and makes sure Maintenance team is trained and coached</p><p>Performs activities in order to establish setup parameters and keep figures into system for necessary tools</p><p>Manufactures and/or coordinates service provider to delivery auxiliary tools and fixtures as well as non-standard equipment</p><p>Performs specific activities for construction and modification of assembly facilities according to requirements (standards) during product changes and new introduction (Change Management &amp; Project Management) according to the process flow and plan</p><p>Defines and setups the spare parts database with all required information and orders initial spare parts</p><p>Implements lessons learned, best practice and actively shares the information within the Production Management network and country plants</p><p>Creates and reviews Tooling preparation local work instruction and training for Production Maintenance team regarding tools</p><p>Monitors the traceability of ordered tools, the material status needed for material configuration tests and validation</p><p>Ensures support for the execution of technical changes based on drawing requirement, QM requirement etc.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Level: Technical University Degree</li><li>Language: English &amp; French</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Freelance Recruiter - No Experience NeededAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe.<br> We specialize in providing high-touch recruitment solutions within the Customer Support Services sector, setting the gold standard for quality and service in the human capital industry.<br> Job Overview We are offering a unique opportunity to launch your career with our Freelance Recruiter - No Experience Needed position in Tunisia.<br> This remote role is designed for ambitious individuals looking to build a career in professional talent acquisition specifically within the thriving Customer Support Services industry, offering a perfect entry point into the world of English-speaking jobs.<br> Key Responsibilities Source top-tier talent for high-volume Customer Support Services roles through innovative outreach methods.<br> Conduct initial screenings to assess candidate suitability for diverse English-speaking jobs in the Tunisia.<br> Manage the end-to-end recruitment lifecycle for entry-level and mid-senior support roles.<br> Maintain a high-quality talent pipeline to meet the rapid hiring demands of our BPO clients.<br> Act as a primary advisor to candidates, providing guidance and professional support throughout their application process.<br> Update and manage candidate data in our internal systems with precision and confidentiality.<br> Collaborate with the broader Mercier Consultancy Group team to optimize recruitment strategies for the Customer Support industry.<br> What We Offer Work Remote within the Tunisia — enjoy the freedom of home-based professional development.<br> Flexible Schedule — manage your own time while sourcing for the best Jobs in Tunisia.<br> Be Your Own Boss — run your own recruitment desk as a freelance partner of Mercier Consultancy Group.<br> Fixed competitive consultancy fees per successful placement.<br> Comprehensive training provided for this Freelance Recruiter - No Experience Needed position in Tunisia.<br> Access to global company retreats and networking events.<br> And Much More.<br>.. Life in Tunisia Living and working in the Tunisia offers an unparalleled quality of life, defined by its progressive culture and efficient infrastructure.<br> As you engage in these English-speaking jobs, you will discover that the Tunisia is home to a welcoming, international community that balances productivity with personal well-being.<br> Whether you are enjoying the scenic canal-side cities or the innovative urban centers, the Tunisia provides a vibrant backdrop for your professional growth.<br> Beyond the professional landscape, the Tunisia is renowned for its excellent healthcare, world-class education, and diverse culinary experiences.<br> Choosing to build a career while based in the Tunisia allows you to enjoy a high standard of living in one of Europe's most stable and exciting economies.<br> Join the Mercier Consultancy Group team today and secure one of the most rewarding English-speaking jobs available in the country.<br> How to Apply Are you ready to start your journey as a recruiter with a premium consultancy firm?<br> We invite you to click the "Apply Now" button and submit your resume.<br> Join Mercier Consultancy Group and take the first step toward a successful career in the Customer Support Services sector today.<br> We look forward to reviewing your application.<br> Native or fluent English (spoken and written) is required for all candidate interactions.<br> Residency in the Tunisia is required for this specific remote role.<br> A strong desire to learn the intricacies of the Customer Support Services recruitment sector.<br> Excellent communication and interpersonal skills to engage with diverse professional profiles.<br> Highly self-motivated with the ability to manage your own schedule effectively.<br></span> </div>

<p>Conducts maturity assessments of industrialization or de-industrialization projects at plant level Prepares plants and organizations to take over product volumes or projects from sister plants in line with strategic footprint plans Ensures production transfer plans are executable and aligned with timelines, milestones, and budget constraints Develops and implements innovative solutions to improve bottom-line results by enhancing Plant Readiness structures and service capabilities Partnering with plant leadership to assess plant readiness, identify risks and implement sustainable improvement initiatives Designs and coordinates global initiatives t o implement action plans to ensure the operational performance of the respective plants e.g. line balancing, shopfloor management, REMAIL_ADDRESS studies Takes charge of operational management in urgent or critical organizational situations (task force mode) Resolves customer complaints using data-driven analysis and performance metrics to de-escalate issues Reports regularly on the implementation status, milestones and risks Proposes and implements measures for improving team performance, change management, organizational optimization</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree</li><li>Min 5 years in the automotive industry, ideally within manufacturing transformation, industrialization, production transfers or operational excellence</li><li>Functional / Professional Project Management Methodologies Business Case Preparation Risk Assessment &amp; Financial Analysis Portfolio Management</li><li>Strong understanding of manufacturing processes, shopfloor management and continuous improvement principles</li><li>Excellent analytical and problem-solving skills with the ability to identify root causes and implement effective solutions</li><li>A proactive, hands-on mindset with the ability to drive change and perform effectively in dynamic or critical operational situations</li><li>Profound work experience within the Automotive TIER 1 environment, incl. Production Restructuring, Green- or Brown Field management and production transfers</li><li>Willingness to travel internationally</li><li>Methodological Skills Data visualisation &amp; presentation Gap and trend analysis KPI definition and monitoring Lean Manufacturing &amp; continuous improvement Strong presentation and project management skills Knowledge of standards and procedures Structured and analytical working approach Strong communication skills and ability to work in a team</li><li>IT Skills Reporting tools What-if analysis MS Office (advanced)</li><li>Languages English C1 (mandatory)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, Africa and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role The ITRS IT Support works internally across the organisation to ensure a secure, reliable, and efficient working environment that enables employees to perform their roles effectively.<br> The function provides global technical support to ITRS offices and staff, covering end-user services, cloud platforms, and core IT infrastructure.<br> The role includes responsibility for supporting and maintaining internal IT systems, cloud services, office and data centre infrastructure, and critical platforms such as domain controllers, identity and access management, networking, and related services.<br> The team acts as a key operational interface between users and underlying systems, ensuring availability, performance, and security across on-premises and cloud environments.<br> This role is front line (Level 1 basic support, level 2 in depth analysis, Level 3 root cause investigation and correction, including working closely with technical departments and staff), helping ITRS staff with their IT issues.<br> As an Senior IT &amp; System Administrator, you will: Contribute to and maintain the continuity of the IT infrastructure across the whole ITRS Group IT landscape.<br> Contribute to enhancing efficiency in every department by providing the necessary tools and equipment essential to the individual roles.<br> Coordinate with team leads for their requirement for hardware, peripherals, software, access, and cloud provisioning.<br> Proactively working with various stakeholders, such as DevOps and Customer Success teams for the proper designation of roles and handling/preventive maintenance of the servers.<br> Provide, protect and maintain the cybersecurity of ITRS across assets, resources, software, hardware, infrastructure, access codes and firewalls.<br> Contributing to the positive usr experience in using IT and security infrastructure and equipment.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> You will have: 7 years’ professional experience within IT Support, Desktop Support, L2 or L3 systems administration infrastructure support.<br> Strong understanding of networking and infrastructure technologies.<br> Experience troubleshooting complex technical issues.<br> Experience managing servers, endpoints and cloud services.<br> Strong understanding of IT security principles.<br> Excellent problem-solving and analytical skills.<br> Ability to work independently and take ownership of technical issues.<br> Fluent in written and spoken English Desirable Qualifications ITIL Foundation Windows and Linux server Networking and storage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Profil Francophone &amp; Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile&nbsp;<p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role&nbsp;<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>