وظائف Active Directory

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer and maintain Microsoft SCCM infrastructure Manage and support Microsoft Intune and endpoint management solutions Configure and maintain Active Directory , Group Policies, and Microsoft Entra ID (Azure AD) Administer Microsoft Exchange Online mailboxes, mail flow, distribution groups, and security policies Manage and support SharePoint Online sites, permissions, and collaboration services Administer and troubleshoot Microsoft Teams environments, policies, meetings, and voice/collaboration features Handle endpoint provisioning, deployment, patching, and compliance management Support Windows 10/11 device lifecycle management Resolve incidents, service requests, and escalations related to workplace technologies Deploy software packages, updates, and security configurations Monitor endpoint health, Microsoft 365 services, and compliance status Troubleshoot complex desktop, collaboration, and infrastructure-related issues Collaborate with infrastructure, security, and support teams Create and maintain technical documentation and operational procedures Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong experience with: Microsoft SCCM Microsoft Intune Active Directory &amp; Group Policy Microsoft Exchange Online SharePoint Online Microsoft Teams Administration Windows 10/11 Administration Endpoint Management &amp; Device Compliance</li><li>Knowledge of: Microsoft Entra ID / Azure AD PowerShell scripting Microsoft 365 administration ITIL processes and incident management</li><li>Experience troubleshooting enterprise collaboration and endpoint issues</li><li>Understanding of security best practices and endpoint hardening</li><li>Strong analytical, communication, and teamwork skills</li><li>Ability to work independently and manage priorities effectively</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer and maintain Microsoft SCCM infrastructure Manage and support Microsoft Intune and endpoint management solutions Configure and maintain Active Directory , Group Policies, and Microsoft Entra ID (Azure AD) Administer Microsoft Exchange Online mailboxes, mail flow, distribution groups, and security policies Manage and support SharePoint Online sites, permissions, and collaboration services Administer and troubleshoot Microsoft Teams environments, policies, meetings, and voice/collaboration features Handle endpoint provisioning, deployment, patching, and compliance management Support Windows 10/11 device lifecycle management Resolve incidents, service requests, and escalations related to workplace technologies Deploy software packages, updates, and security configurations Monitor endpoint health, Microsoft 365 services, and compliance status Troubleshoot complex desktop, collaboration, and infrastructure-related issues Collaborate with infrastructure, security, and support teams Create and maintain technical documentation and operational procedures Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong experience with: Microsoft SCCM Microsoft Intune Active Directory &amp; Group Policy Microsoft Exchange Online SharePoint Online Microsoft Teams Administration Windows 10/11 Administration Endpoint Management &amp; Device Compliance</li><li>Knowledge of: Microsoft Entra ID / Azure AD PowerShell scripting Microsoft 365 administration ITIL processes and incident management</li><li>Experience troubleshooting enterprise collaboration and endpoint issues</li><li>Understanding of security best practices and endpoint hardening</li><li>Strong analytical, communication, and teamwork skills</li><li>Ability to work independently and manage priorities effectively</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• Administer Windows and/or Linux server environments, virtualisation platforms, storage and associated infrastructure services.<br> • Monitor availability, capacity and performance; investigate alerts and restore service within agreed priority and escalation procedures.<br> • Plan and execute approved patching, configuration changes, hardening and lifecycle maintenance.<br> • Maintain server inventories, configuration records, operating procedures, diagrams and technical runbooks.<br> • Support incident, problem and change management, including root-cause analysis and corrective actions.<br> • Coordinate infrastructure dependencies with network, cloud, backup, cybersecurity, application and database teams.<br> • Support discovery, baseline assessment and transition activities for on-premises and any subsequently approved hosted environment.<br> • Participate in agreed on-call coverage for critical infrastructure incidents.<br> • Minimum 6 years of relevant infrastructure and server administration experience.<br> • Strong hands-on experience with Windows Server and/or enterprise Linux, Active Directory and virtualisation technologies.<br> • Practical knowledge of monitoring, patch management, storage, capacity planning and security hardening.<br> • VCP, MCSE/Microsoft role-based certification, RHCSA or Server+ preferred.<br> • Ability to produce clear technical documentation and work within controlled change processes.<br> • Experience operating hybrid on-premises and cloud environments.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administer and maintain Microsoft SCCM infrastructure</p><p>Manage and support Microsoft Intune and endpoint management solutions</p><p>Configure and maintain Active Directory , Group Policies, and Microsoft Entra ID (Azure AD)</p><p>Administer Microsoft Exchange Online mailboxes, mail flow, distribution groups, and security policies</p><p>Manage and support SharePoint Online sites, permissions, and collaboration services</p><p>Administer and troubleshoot Microsoft Teams environments, policies, meetings, and voice/collaboration features</p><p>Handle endpoint provisioning, deployment, patching, and compliance management</p><p>Support Windows 10/11 device lifecycle management</p><p>Resolve incidents, service requests, and escalations related to workplace technologies</p><p>Deploy software packages, updates, and security configurations</p><p>Monitor endpoint health, Microsoft 365 services, and compliance status</p><p>Troubleshoot complex desktop, collaboration, and infrastructure-related issues</p><p>Collaborate with infrastructure, security, and support teams</p><p>Create and maintain technical documentation and operational procedures</p><p>Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong experience with:</li><ul><li>Microsoft SCCM</li><li>Microsoft Intune</li><li>Active Directory &amp; Group Policy</li><li>Microsoft Exchange Online</li><li>SharePoint Online</li><li>Microsoft Teams Administration</li><li>Windows 10/11 Administration</li><li>Endpoint Management &amp; Device Compliance</li></ul><li>Knowledge of:</li><ul><li>Microsoft Entra ID / Azure AD</li><li>PowerShell scripting</li><li>Microsoft 365 administration</li><li>ITIL processes and incident management</li></ul><li>Experience troubleshooting enterprise collaboration and endpoint issues</li><li>Understanding of security best practices and endpoint hardening</li><li>Strong analytical, communication, and teamwork skills</li><li>Ability to work independently and manage priorities effectively</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the head of Head of Resource Management and direct supervision of the Information Management and Technology (IMT) Officer, the Senior ICT Associate will be responsible and accountable for providing the necessary Information Communications and Technology (ICT) support and guidance to the International Organization for Migration (IOM) Tunis Country Office (CO). Provide up to tier 2 level ICT technical support to end users within Tunisia CO, resolving complex technical issues and maintaining the continuity and reliability of ICT services. Coordinate specialized end user support by managing the full lifecycle of assigned ICT issue tickets, resolving technical queries through multiple service channels and maintaining compliance with established Service Level Agreements (SLA). Provide support and assistance in the implementation, configuration and upgrades of ICT network infrastructure (firewall, routers, switches, access points, wan optimizers, etc.) and systems while recommending best technical solutions to achieve organizational standards within local technical constraints. Implement and monitor compliance in accordance with IOM ICT standards, policies and guidelines on networks, systems, telecoms, and all ICT services and equipments, maintaining operational consistency and security. Administer IOM Tunis ICT services/solutions (Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive) and related platforms to maintain secure, reliable and effective ICT service delivery. Work with the administration of Azure/Intune for the compliance of IOM Tunis with the established IOM ICT/Security standards (Microsoft Entra ID, SGs, Intune, etc.) Provide and facilitate end-user training and business process guidance, when necessary, supporting user capability and the effective adoption of organizational technologies and systems. Create and maintain comprehensive documentation and reference materials for implemented ICT systems in the CO for consistent system administration. Maintain an up-to-date record of ICT hardware and software asset records and recommend timely equipment replacement and software licenses renewal to the supervisor to support operational continuity. Support in access control management by maintaining cards registration, deletion, and activity logs reporting Implement IOM s Data Protection Principles into all Information Technology (IT)/Information Systems (IS) solutions and service delivery supporting compliance and security requirements. Immediately escalate any ICT problems or issues to IMT officer in the CO and regularly recommend improvements on efficiency and operational service or performance. Implement the ICT Business Continuity Plan (BCP) and Disaster Recovery Plans in the CO, monitor completion and accuracy of server s backup plans in accordance with IOM ICT standards. Administer endpoint security and compliance solutions, including Microsoft Intune, BitLocker, Zscaler, antivirus/EDR platforms and operating system patch management to maintain secure and compliant ICT environment. Perform such other relevant duties as maybe assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION Bachelor s degree in Computer Science, Engineering or a related field from an accredited academic institution with four years of relevant professional experience; or High School diploma with six years of relevant professional experience.</p><p>EXPERIENCE Demonstrated experience in Microsoft M365 Applications and Windows operating system; Has experience with offices support for LAN infrastructure, Active Directory domain environment and Windows- based servers, Windows Server, Microsoft Azure and desk support; Relevant experience in ICT systems including Database/System Management, or a combination of study, training, and professional work in a related field preferably in the Humanitarian or Development Fields; and, Previous work experience in international organizations and service industry companies would be an advantage.</p><p>SKILLS Can support and troubleshoot computer and network equipment, including Microsoft Office applications, TCP/IP Networking, and Windows operating systems; Strong understanding of Active Directory and Group policies; Ability to analyse and resolve endpoint compliance issues using Azure INTUNE; Ability to work in a team environment; able to initiate and manage group studies to learn more about supporting the current infrastructure; and, Ability to present ideas in a user-friendly language to non-technical staff and end-users knowledge of an issue-tracking system an advantage.</p><p>Languages IOM s official languages are English, French, and Spanish. REQUIRED For this position, fluency in English is required (oral and written).</p><p>DESIRABLE Working knowledge of Arabic and French.</p><p>Competencies The incumbent is expected to demonstrate the following values and competencies:</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<ul><li>Administer and maintain&nbsp;<strong>Microsoft SCCM&nbsp;</strong>infrastructure</li><li>Manage and support&nbsp;<strong>Microsoft Intune</strong>&nbsp;and endpoint management solutions</li><li>Configure and maintain&nbsp;<strong>Active Directory</strong>, Group Policies, and Microsoft Entra ID (Azure AD)</li><li>Administer&nbsp;<strong>Microsoft Exchange Online</strong>&nbsp;mailboxes, mail flow, distribution groups, and security policies</li><li>Manage and support&nbsp;<strong>SharePoint Online</strong>&nbsp;sites, permissions, and collaboration services</li><li>Administer and troubleshoot&nbsp;<strong>Microsoft Teams</strong>&nbsp;environments, policies, meetings, and voice/collaboration features</li><li>Handle endpoint provisioning, deployment, patching, and compliance management</li><li>Support Windows 10/11 device lifecycle management</li><li>Resolve incidents, service requests, and escalations related to workplace technologies</li><li>Deploy software packages, updates, and security configurations</li><li>Monitor endpoint health, Microsoft 365 services, and compliance status</li><li>Troubleshoot complex desktop, collaboration, and infrastructure-related issues</li><li>Collaborate with infrastructure, security, and support teams</li><li>Create and maintain technical documentation and operational procedures</li><li>Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies .</li></ul><br><br>Qualifications and Experience<ul><li>Strong experience with:<ul><li>Microsoft SCCM</li><li>Microsoft Intune</li><li>Active Directory &amp; Group Policy</li><li>Microsoft Exchange Online</li><li>SharePoint Online</li><li>Microsoft Teams Administration</li><li>Windows 10/11 Administration</li><li>Endpoint Management &amp; Device Compliance</li></ul></li><li>Knowledge of:<ul><li>Microsoft Entra ID / Azure AD</li><li>PowerShell scripting</li><li>Microsoft 365 administration</li><li>ITIL processes and incident management</li></ul></li><li>Experience troubleshooting enterprise collaboration and endpoint issues</li><li>Understanding of security best practices and endpoint hardening</li><li>Strong analytical, communication, and teamwork skills</li><li>Ability to work independently and manage priorities effectively</li></ul><br> </div>

<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the workstation inventory and define the associated impacts (inventories, summaries and dashboards).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the images to the workstations (desktop and laptop).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage workstation environments (Windows, Active Directory groups, Microsoft 365) and ensure their integration with the information system.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the validation of applications and the deployment of technical solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handle technical incidents, including sensitive and priority incidents (P1/P2), by performing root cause analysis and advanced troubleshooting.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the administration of Windows Server and Hyper-V environments, as well as in the diagnosis of system infrastructures (DNS, DHCP, AD groups...).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide technical support to remote teams during on-site interventions and support deployments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write and update procedures, contribute to their continuous improvement and participate in the skills development of teams.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting ongoing Infrastructure projects as well as future projects and programs (pilot, drafting of procedures...).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnose and resolve complex technical incidents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the administration of Windows Server, Hyper-V and Microsoft 365 environments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the analysis of hardware incidents and network problems.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in technical meetings with clients when necessary.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to the Shift Left, knowledge sharing and the training of new employees.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring of Major Incidents with various stakeholders</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key skills:</font></font></h3><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Techniques:</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administration of Windows workstations (Desktop &amp; Laptop).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Active Directory and Exchange / Microsoft 365.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Windows Server and Hyper-V.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Workstation administration and scripting tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of server infrastructures (iLO, iDRAC, RAID).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Network knowledge (LAN, VLAN, DHCP, Cisco/Aruba).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced Troubleshooting and Root Cause Analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of ITIL processes.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral:</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaboration.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile and prerequisites:</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a Bac+2 Bac+5 in Computer Science (Systems, Networks, System Administration, IT Infrastructure or related field) or with equivalent professional experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a minimum of 12 months' seniority within the company or can demonstrate at least 2 years of experience in a similar position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent written and oral communication skills in French and a good level of English.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Windows Workstation and Server environments and their administration tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are MD-102 certified</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MS-102, Cisco or Aruba certifications are an asset.</font></font></li></ul>

<p>In the context of developing its Technology Risk activity, EY Tunisia is looking for Junior Auditors / Consultants specializing in Information Systems and innovative technologies. Technology Risk is also integrated within a larger department called Business Consulting, comprising approximately 220 people, thus allowing for more diverse opportunities and/or continuous evolution on complex mixed business and IS issues.</p><p><strong>The Opportunity</strong></p><p>Our Technology Risk team currently has more than 60 consultants and supports major companies in various sectors (Banks, insurance, industry, public sector, telecom, etc.) and different geographies (Tunisia/ Maghreb/ Africa/ Europe: France, Luxembourg, Germany, etc./ Middle East: Qatar, UAE, Saudi Arabia, Egypt, etc.) in transforming their IS to meet strategic, regulatory, and security challenges broadly.</p><p>By joining us, you will have the opportunity to develop various business and technical expertise by participating in various audit and consulting missions.</p><p>You will also benefit from training and close coaching throughout your professional career within the Firm.</p><p><strong>Your Missions</strong></p><p>You will be trained in our methodologies and will have the opportunity to work, according to your skills and aptitude, within multidisciplinary teams on various types of audit and consulting missions:</p><ul><li>Management and control of risks related to information systems and cybersecurity</li><li>Program/Project Risk Management</li><li>Information system audit across all SI layers: application, network (LDAP directories, Active Directory), infrastructure (servers, databases)</li><li>Review of IT system implementations, both on the application layer and the infrastructure layer (application server, database)</li><li>SOCR (Service Organizations Control Reporting) projects</li><li>Business Continuity Plan, Crisis Management</li><li>Cybersecurity readiness assessments</li><li>Support for the implementation of an information security management system</li><li>Regulatory audit and in accordance with standards and best practices (ISO27001/ ISO27002/ ISO22301/ NCA ECC/ SWIFT CSP/ NIST/ etc.)</li></ul><p><strong>Your Responsibilities:</strong></p><ul><li>You actively participate in the execution of missions with our clients in close collaboration with experienced consultants and managers.</li><li>You intervene at the core of companies and their business processes to provide advice aimed at helping them manage their operational or technological risks, particularly in the context of audit missions.</li><li>You support management in implementing their risk management frameworks (risk mapping, process modeling, other diagnostics...).</li><li>You base your work on qualitative and quantitative analyses from sometimes large and complex data.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate of an engineering school, management school, or university, you have successful prior experience (internship, apprenticeship) in a company, audit firm, or consulting firm in the field of Information Systems.</p><p>Enthusiastic, dynamic, committed, you have a strong ability to adapt and enjoy working in a team.</p><p>Your rigor, interpersonal skills, and ease in oral and written communication will contribute to the excellence of our service to clients.</p><p>Advanced English</p><p>Good communication in French</p><p>International experience is a plus.</p><p>As part of its Diversity policy, EY considers all applications, including those from people with disabilities, on equal terms.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of the customer relations team, you will join a technical support team of around ten people. </font></font><br><font dir="auto" ><font dir="auto" > Your role will be to provide remote technical support for our hardware and software solutions, assisting our customers on a daily basis.</font></font></p> <p><font dir="auto" ><font dir="auto" >This position is RUN-oriented, with a high volume of daily exchanges and a strong requirement for rigor, reliability and quality of service.</font></font></p> <p><font dir="auto" ><font dir="auto" >Your daily life:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Handle customer requests via various channels (tickets, calls, emails)</font></font></li> <li><font dir="auto" ><font dir="auto" >Understanding, qualifying, and analyzing user needs in order to diagnose incidents</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage and resolve technical incidents independently, providing appropriate solutions or implementing workarounds.</font></font></li> <li><font dir="auto" ><font dir="auto" >Escalate complex incidents to expert teams (N2/N3, R&amp;D) when necessary</font></font></li> <li><font dir="auto" ><font dir="auto" >To guarantee the quality of service and the company's image, by ensuring regular follow-up and clear communication with clients</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >What if we talked about you?</font></font></strong></p> <ul> <li><font dir="auto" ><font dir="auto" >Solid knowledge of networks and peripherals (printers, drivers)</font></font></li> <li><font dir="auto" ><font dir="auto" >Understanding of network protocols (FTP, TCP/IP, DNS, DHCP) and how they work</font></font></li> <li><font dir="auto" ><font dir="auto" >Good command of Windows environments and basic knowledge of Active Directory (accounts, permissions, GPO)</font></font></li> <li><font dir="auto" ><font dir="auto" >Concepts of virtualization (VM)</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to analyze and debug web applications</font></font></li> <li><font dir="auto" ><font dir="auto" >Use of ticketing tools and log analysis</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >Interpersonal skills:</font></font></strong></li> <li><font dir="auto" ><font dir="auto" >Enthusiasm and a positive attitude</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and team spirit</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactive and solution-oriented</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of service and rigor</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to work independently while collaborating effectively</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent command of spoken and written French.</font></font></li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<ul><li>Administer and maintain&nbsp;<strong>Microsoft SCCM&nbsp;</strong>infrastructure</li><li>Manage and support&nbsp;<strong>Microsoft Intune</strong>&nbsp;and endpoint management solutions</li><li>Configure and maintain&nbsp;<strong>Active Directory</strong>, Group Policies, and Microsoft Entra ID (Azure AD)</li><li>Administer&nbsp;<strong>Microsoft Exchange Online</strong>&nbsp;mailboxes, mail flow, distribution groups, and security policies</li><li>Manage and support&nbsp;<strong>SharePoint Online</strong>&nbsp;sites, permissions, and collaboration services</li><li>Administer and troubleshoot&nbsp;<strong>Microsoft Teams</strong>&nbsp;environments, policies, meetings, and voice/collaboration features</li><li>Handle endpoint provisioning, deployment, patching, and compliance management</li><li>Support Windows 10/11 device lifecycle management</li><li>Resolve incidents, service requests, and escalations related to workplace technologies</li><li>Deploy software packages, updates, and security configurations</li><li>Monitor endpoint health, Microsoft 365 services, and compliance status</li><li>Troubleshoot complex desktop, collaboration, and infrastructure-related issues</li><li>Collaborate with infrastructure, security, and support teams</li><li>Create and maintain technical documentation and operational procedures</li><li>Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies .</li></ul><br><br>Qualifications and Experience<ul><li>Strong experience with:<ul><li>Microsoft SCCM</li><li>Microsoft Intune</li><li>Active Directory &amp; Group Policy</li><li>Microsoft Exchange Online</li><li>SharePoint Online</li><li>Microsoft Teams Administration</li><li>Windows 10/11 Administration</li><li>Endpoint Management &amp; Device Compliance</li></ul></li><li>Knowledge of:<ul><li>Microsoft Entra ID / Azure AD</li><li>PowerShell scripting</li><li>Microsoft 365 administration</li><li>ITIL processes and incident management</li></ul></li><li>Experience troubleshooting enterprise collaboration and endpoint issues</li><li>Understanding of security best practices and endpoint hardening</li><li>Strong analytical, communication, and teamwork skills</li><li>Ability to work independently and manage priorities effectively</li></ul><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the Support team, you will join a team of around twenty colleagues. Your role is key: you will provide remote technical support for our hardware and software solutions, assisting our lawyer clients on a daily basis: Handling client requests via various channels (tickets, calls, emails); Understanding, qualifying, and analyzing user needs to diagnose technical incidents (workstation, network, business application); Managing and resolving technical incidents independently, providing appropriate solutions or implementing workarounds; Escalating complex incidents to expert teams (Level 2) when necessary; Ensuring quality of service and upholding the company's image by providing regular follow-up and clear communication with clients</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a proven track record in support, particularly in Microsoft environments (Windows Server, Active Directory, Office 365). You possess excellent French skills (spoken and written), essential for providing high-quality customer support. You work independently while also enjoying teamwork. You have a strong customer service orientation and enjoy sharing your knowledge.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a PreSales Technical Consultant at ManageEngine (Division of Zoho Corporation), you will assist the Sales/Business Development team by problem-solving key technical issues for our customers.</p> <p><strong>Roles and Responsibilities:</strong></p> <ul> <li>We are looking for a PreSales Engineer with excellent technical, communication and organizational skills.</li> <li>Work with Sales team to identify and qualify business opportunities. One of the main roles will be to technically qualify the IT needs of a prospect.</li> <li>Any knowledge in Windows server management/Active Directory, ITService Management and Desktop management, ITIL, IT Security, ITOperations Management product will be of advantage. Knowledge about Cloud infrastructure will be a key factor too.</li> <li>Will have to perform product presentation online/onsite to our customer internationally and provide all necessary support at the evaluation stage.</li> <li>Understanding of the day to day IT problems that our customer face and to recommend the ManageEngine solutions through Proof of Concept, completing RFQ documents and involve in the complete Pre-Sales cycle.</li> <li>Will have to work closely with Product &amp; other internal teams to discuss on complex customer environment.</li> <li>Will have to be qualified in Advanced level of Arabic in writing, speaking and reading.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a PreSales Engineer with excellent technical, communication and organizational skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Infrastructure team, the Microsoft Systems Engineer collaborates on the design, implementation, security, and operational maintenance (MCO) of server architectures. An expert in the Microsoft Windows Server ecosystem and IT hardware, they ensure the high availability, performance, and scalability of the company's physical and virtual servers.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Responsibilities and Missions</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >1. Hardware and Virtualization Management</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Hardware Architecture</font></font></strong><font dir="auto" ><font dir="auto" > : Size, install, configure and maintain physical servers (Blade/blade servers, HPE ProLiant type rack servers, Dell PowerEdge, Lenovo ThinkSystem).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Storage &amp; Local Network Management</font></font></strong><font dir="auto" ><font dir="auto" > : Configure associated storage technologies (SAN, NAS, RAID cards, vSAN) and manage server network connectivity (network cards, virtual switches).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Virtualization</font></font></strong><font dir="auto" ><font dir="auto" > : Administering and optimizing hypervisors (mainly Microsoft Hyper-V or VMware ESXi in a mixed environment), managing failover clusters (Failover Clustering).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Physical maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensuring follow-up of manufacturer warranties, replacement of defective components (disks, RAM, power supplies) and capacity management (Capacity Planning).</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >2. Windows Server OS &amp; Core Services Administration</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Deployment and Lifecycle</font></font></strong><font dir="auto" ><font dir="auto" > : Automate OS provisioning (Windows Server 2019 / 2022 / 2025) via system images (WDS, MDT, or SCCM/MECM).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Active Directory Services</font></font></strong><font dir="auto" ><font dir="auto" > : Manage AD DS architecture, replication, DNS services, DHCP, and design/optimize group policies (GPO).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Operational Maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Manage security patches (Patch Management) via WSUS or Azure Update Manager.</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Automation</font></font></strong><font dir="auto" ><font dir="auto" > : Develop industrial configuration and maintenance scripts in PowerShell.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >3. Monitoring, Security and Backup</font></font></strong></p><ul><li><strong><font dir="auto" ><font dir="auto" >Monitoring</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze server and hardware performance metrics (via SCOM, PRTG, Zabbix, or manufacturer tools like HPE iLO / Dell iDRAC).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Security (Hardening)</font></font></strong><font dir="auto" ><font dir="auto" > : Apply best practices for OS hardening (CIS Benchmarks), access rights management (Less privilege, AD Tiering).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Backup and Disaster Recovery Plan (DRP)</font></font></strong><font dir="auto" ><font dir="auto" > : Configure and test system and hardware backup policies (Veeam Backup &amp; Replication, Azure Backup).</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><ul><li><strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bachelor's +3 to Master's +5 in Computer Science (Professional Bachelor's, Engineering School or Specialized Master's in Systems and Networks).</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 3-5 years of experience in a similar role as Administrator or System Engineer in a production environment.</font></font></li><li><strong><font dir="auto" ><font dir="auto" >Certifications (a valuable plus)</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul><li><font dir="auto" ><font dir="auto" >Microsoft certifications (e.g. Microsoft Certified: Windows Server Hybrid Administrator Associate).</font></font></li><li><font dir="auto" ><font dir="auto" >Manufacturer certifications (HPE, Dell).</font></font></li></ul></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Voice/VoIP &amp; MS Teams Voice Expert (x|f|m)&nbsp;for the IT Foundation Services department. In this role, you will contribute to the operation, stability and continuous evolution of our global communication infrastructure while working with modern cloud-based telephony technologies.<br>In this role, responsibility includes our global voice infrastructure leveraging Operator Connect, Direct Routing and Cloud PBX capabilities within Microsoft Teams Voice. The focus is on ensuring high availability, security and exceptional call quality while addressing complex telephony challenges in close collaboration with security and infrastructure teams.<br>This position is available for full-time. It is a hybrid role requiring some days on site at our site in Madrid (Spain) or M’hamedia (Tunisia) with the opportunity to work some days remotely.</p><p><b>Grow With Us – Your Responsibilities</b></p><br><ul><li>Operate, maintain and continuously enhance the global Microsoft Teams Voice infrastructure, including Call Queues, Auto Attendants, Direct Routing and Operator Connect</li><li>Ensure a high-quality end user experience with a focus on usability, performance and stability of voice solutions</li><li>Manage SIP trunking and coordinate with telecom carriers across the EMEA, AMER and APAC regions</li><li>Support the implementation and operation of voice security controls, QoS measures and compliance requirements</li><li>Automate administrative tasks through PowerShell scripting</li><li>Troubleshoot and resolve complex telephony-related issues on Apple endpoints and mobile devices as 3rd level support</li><li>Coordinate closely with workplace services, security teams and end users to align voice solutions and operational requirements</li><li>Evaluate and implement new technologies, features and best practices within the Microsoft Teams Voice ecosystem</li><li>Document configurations, processes and platform standards to ensure transparency and scalability</li></ul><br><br><p><b>What Will Convince Us</b></p><br><ul><li>Academic degree with a focus on Information Technology or a comparable qualification</li><li>Several years of professional experience with Microsoft Teams Voice architecture and telephony systems</li><li>Comprehensive knowledge of SIP, VoIP protocols and SBC configurations</li><li>Proficiency in voice networking troubleshooting and monitoring tools</li><li>Familiarity with Microsoft 365, Azure ID and Active Directory</li><li>Experience with PowerShell scripting</li><li>Strong communication and collaboration skills</li><li>Preferred certifications: Microsoft Teams Voice Engineer (MS-720), CISSP, CISM</li><li>Fluency in English and occasional willingness to travel</li></ul><br><br><p><b>What We Offer</b></p><br><p>As a growing global life science company, stock listed on the MDAX and TecDAX, Sartorius offers a wide range of&nbsp;Benefits:</p><br><ul><li><b>Personal and Professional Development:</b> Mentoring, leadership programs, Talent Talks, internal seminar offerings , coaching for managers</li><li><b>Attractive Compensation:</b> Vacation and holiday bonuses including pension benefits with a 40 hr. week and 25 vacation days</li><li><b>Making An Impact Right From The Start: </b>Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact</li><li><b>Welcoming Culture:</b> Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network</li><li>This position is filled within the Sartorius Spain S.A.</li></ul><br><p><i>We promote diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, age groups, disabilities, and cultural backgrounds.</i></p><br><p><b>About Sartorius&nbsp;</b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.&nbsp;</p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application.&nbsp;<br>www.sartorius.com/careers</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Solution Representative - English/Arabic<br><p><b>Description -</b></p><br><br><p>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise.</p><br><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr</p><br><br><br><p><b>What can we do together?</b></p><br><br><p>At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.</p><br><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.</p><br><br><p>• Fluency in English and in Arabic.<br><b>Knowledge &amp; Skills</b><br>• Active Directory<br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science<br>• Desktop Support<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Azure<br>• Microsoft Office 365<br>• Microsoft Windows 10<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br>• Windows Servers<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>REQUIRED QUALIFICATIONS</p><p>The successful candidate will possess:</p><p>• United States citizenship</p><p>• Master's degree in Education, Educational Leadership, or a related field</p><p>• Significant senior leadership experience in an international, independent, or</p><p>high-performing educational environment</p><p>• Experience working effectively with governing boards</p><p>• Strong understanding of curriculum, instruction, assessment, and school improvement</p><p>• Demonstrated financial and operational leadership experience</p><p>• Proven ability to recruit, develop, and retain exceptional faculty and staff</p><p>• Commitment to student-centered educational leadership</p><p>• International Baccalaureate experience</p><p>• Strategic planning and change management expertise</p><p>PREFERRED QUALIFICATIONS</p><p>Strong candidates may also possess:</p><p>• Previous Superintendent, Head of School, or Director experience</p><p>• Enrollment management and institutional advancement experience</p><p>• Experience leading multicultural communities</p><p>• Working knowledge of French and/or Arabic</p><p>DESIRED LEADERSHIP CHARACTERISTICS</p><p>Community feedback consistently identified the following attributes as critical to success</p><p>at ACST:</p><p>Exceptional Communicator</p><p>Communicates openly, honestly, and consistently.</p><p>Builds trust through transparency and active listening.</p><p>Relationship Builder</p><p>Visible, approachable, and engaged in school and community life.</p><p>Builds strong relationships across all stakeholder groups.</p><p>Strategic Leader</p><p>Balances operational excellence with long-term vision.</p><p>Leads confidently through complexity and change.</p><p>People-Centered Manager</p><p>Develops strong teams and future leaders.</p><p>Promotes collaboration, accountability, and professional growth.</p><p>Champion for Students</p><p>Places student wellbeing, belonging, and achievement at the center of decision-making.&nbsp;</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Reporting to the Director of People, the People Business Associate plays an essential role supporting day-to-day HR operations, frontline workforce initiatives, and employee engagement programs within a dynamic manufacturing plant facility. This role provides an exciting opportunity to partner directly with plant leadership and operational teams to cultivate a positive facility culture, streamline HR processes, and elevate the employee experience. By leveraging HR analytics and organizational tools, you will deliver actionable insights that directly support factory reliability, operational performance, and strategic workforce plans.</span></p><br> <p><strong><span>Responsibilities:</span></strong></p><br> <ul> <li> <p><span>Partner with People Business Partners, plant functional leaders, and Centers of Excellence (CoE) to deliver proactive employee engagement initiatives tailored to a manufacturing environment.</span></p><br> </li> <li> <p><span>Utilize HR technology platforms, Google Sheets, and plant workforce metrics to generate data insights that optimize staffing plans, shift efficiency, and organizational effectiveness.</span></p><br> </li> <li> <p><span>Support frontline talent development and succession tracking by coordinating capability reviews, supporting skill-building programs, and tracking workforce capability standards.</span></p><br> </li> <li> <p><span>Guide plant supervisors and managers on employee relations processes, corrective action documentation, performance management, and compliance with facility standards.</span></p><br> </li> <li> <p><span>Coordinate site-level change management and operational projects to foster a positive labor climate and support continuous manufacturing improvements.</span></p><br> </li> </ul> <p><strong><span>Required Qualifications:</span></strong></p><br> <ul> <li> <p><span>Bachelor’s degree</span></p><br> </li> <li> <p><span>Minimum of 4 years of progressive human resources experience, ideally supporting a manufacturing, plant, or industrial operations environment.</span></p><br> </li> <li> <p><span>Technical proficiency utilizing HRIS software and spreadsheet applications (e.g., Google Sheets) for data collection and reporting.</span></p><br> </li> <li> <p><span>Demonstrated experience supporting foundational HR processes, such as employee relations tracking, compliance documentation, or onboarding.</span></p><br> </li> </ul> <p><strong><span>Preferred Qualifications:</span></strong></p><br> <ul> <li> <p><span>Prior HR support experience within a multi-national CPG, FMCG, or high-volume manufacturing environment.</span></p><br> </li> <li> <p><span>Demonstrated experience using generative AI tools (e.g., ChatGPT, Gemini) to enhance HR workflow efficiency and reporting.</span></p><br> </li> <li> <p><span>Strong consultative problem-solving skills, stakeholder communication, and comfort working on the plant floor alongside cross-functional teams.</span></p><br> </li> <li> <p><span>Professional HR certification (e.g., SHRM-CP or PHR).</span></p><br> </li> </ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>YOUR MISSION</strong> </p> <p>You will be directly handling the relationship with our top partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in the country. </p> <p> <strong>THE JOURNEY</strong> </p> <ul> <li> <p>Establish excellent relationships with Glovo s top partners through consistent and proactive communication, identifying their needs and building engagement (Partner s meetings and business reviews);</p> </li> <li> <p>Lead strategic Joint Business Plan negotiations with top partners ;</p> </li> <li> <p>Evaluate, follow up, and build reports of your portfolio and KPIs periodically. Be proactive and data-driven enough in order to improve operational KPIs with partners;</p> </li> <li> <p>Prepare deep dive analysis on Glovo s business topics and designs action steps;</p> </li> <li> <p>Draw and execute plans, making your partners grow through promotions, marketing activations, and menu performance;</p> </li> <li> <p>Take action to reach your goals and company OKRs. (Growth, Revenue, Ops);</p> </li> <li> <p>Increase Glovo s revenue through commission renegotiation and selling Glovo s assets;</p> </li> <li> <p>Interact with other areas (operations, marketing, finance) to make sure that we are giving the best possible service to your partners.</p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> <strong> WHAT YOU WILL BRING TO THE RIDE</strong> </p> <ul> <li> <p>2+ years of experience in high-performance and fast-paced environments </p> </li> <li> <p>Master's degree in Business, Sales, Marketing, Engineering, Supply Chain, or Finance.</p> </li> <li> <p>Strong business acumen</p> </li> <li> <p>Data-driven,organized and obsessed with detail and accuracy</p> </li> <li> <p>Hands-on and autonomous</p> </li> <li> <p>Have excellent communication skills</p> </li> <li> <p>Ability to influence stakeholders to help achieve your goals</p> </li> <li> <p>Proficiency in French &amp; English is a must.</p> </li> </ul> <p><br></p> <p> <strong> </strong></p></div><p></p></section>

<div><span style="font-size: 11px;"><b>TEAM PURPOSE:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Under the leadership of the North Africa Human Resources Manager (HRM), the People &amp; Culture team (P&amp;CT) aims for a culture that puts Oxfam values at the center of our organization and that embraces diversity and inclusion at all levels and all relationships in North Africa. The team is charged with supporting the NA leadership and staff members -across countries- to embed integrity, well-being and safeguarding, to mentor and monitor their effective implementation. In line with Oxfam policies, compliance and guidance, and those of national laws and regulations, and where relevant, the donors’ requirements, the HR team provides professional, business-focused organizational development and human resource management services, delivering a proactive and solution-based approaches for resolving issues and ensuring that staff are effectively capacitated, resourced, well managed and supported to deliver on the NA organizational strategy.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The P&amp;CT responsibilities include the further development of the HR internal system and guidelines documents, plans and ways of working, and reports. In addition to mentoring and monitoring the quality application and implementation of our HR -internal and external- obligations by all staff and teams. The HR team is expected to set an example for supporting, advancing and maintaining efficient, healthy and safe working environment, as well as effective and compliant overall operation, filing and archives. The P&amp;CT works closely with all staff, across teams and countries, in close collaboration with the Finance &amp; Operation team, and coordination with all others, to ensure sufficient alignment of effort and aspired outcomes. In addition, the P&amp;C team works closely and coordinates regularly with the relevant colleagues and teams within Oxfam International and the Executive Affiliates, to ensure alignments with Oxfam policies, and seek consistency in all P&amp;C areas of work. And they maintain good connections and relations with relevant national external parties, in each country, seeking to stay abreast of context, laws and regulations, to ensure sufficient and safe compliance and risk-free operation. Finally, the P&amp;C team also contributes to advancing the NA strategies, resources and working approaches.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">JOB PURPOSE:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Under the leadership and direct management of the NA HR Manager, the NA Human Resources Officer (HRO) is responsible for supporting the execution of all the NA HR obligations, responding to staff needs, and directly contributing to the advancement of the NA team’s capacities, performance, and wellbeing, and to the improvement of healthy and safe working environment across.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The Human Resources Officer upholds HR operational excellence, accountability, and integrity, ensuring that Oxfam’s data, possessions and documentation are handled responsibly, and efficiently. The HR Officer is also responsible for contributing to advancing the HR operational systems and tools and supporting their efficient and effective implementation by the team.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Key Responsibilities and Accountabilities</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">The Human Resources Officer is a member of the P&amp;C team, and the larger North Africa team. The HRO is expected to actively participate in the P&amp;C relevant team meetings, as well as in the NA ALL Staff meetings, and other NA planning workshops, as needed.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">ROLE REPORTS TO</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Directly: NA Human Resources Manager (HRM)</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">ROLES REPORTING TO THIS POST</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">None</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">BUDGET RESPONSIBILITY</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">None</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">GEOGRAPHICAL SCOPE</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">North Africa</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">IMPACT</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Internal and External</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">KEY STAKEHOLDERS</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Internal stakeholders: NA Director and SMT, NA team, SWANA Regional Platform, Partner Affiliate/s, Executing Affiliate/s related staff.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">External stakeholders: none</span></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>• Experience operating within the Tunisian market, with understanding of local business practices, regulations, is preferred.<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>