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<p>TERMES DE R F RENCE : Recrutement d un(e) Assistant(e) de projet 1. Contexte Dans le cadre de la mise en uvre des activit s d un projet financ par le Programme des Nations Unies pour l'Environnement ( UNEP ) et ex cut par l' ICU (Istituto per la Cooperazione Universitaria) , il est pr vu de recruter un(e) Assistant(e) de projet. L'Assistant(e) aura pour mission d'appuyer l' quipe projet dans la gestion quotidienne, le suivi administratif, organisationnel et logistique des activit s, ainsi que dans la coordination avec les partenaires institutionnels et techniques. 2. Lieu d affectation • 5 jours par semaine : Bureau d ICU Tunisie Tunis. 3. Dur e de la mission Contrat dur e d termin e, conform ment la l gislation nationale. Dur e : 12 mois. 4. Responsabilit s Sous la supervision du/de la Chef de Projet DESAIN et du Chef de Mission d'ICU Tunisie, l'Assistant(e) de projet sera charg (e) de : • Assurer le suivi administratif, logistique et op rationnel quotidien des activit s du projet DESAIN. • Organiser les r unions, ateliers de travail, s minaires, formations et d placements de l' quipe sur le terrain. • R diger les comptes-rendus, proc s-verbaux de r union, rapports d'activit s p riodiques et synth ses de suivi. • Assurer la gestion, le classement et l'archivage syst matique de la documentation du projet (documents contractuels, livrables, correspondances, justificatifs). • Supporter la pr paration et le suivi des dossiers de paiement, des contrats de prestations ou achat, des rapports narratifs et financiers relatifs au projet. • Assurer la liaison administrative courante avec les partenaires du projet, notamment des repr sentants locaux du secteur public et priv . • Effectuer des visites de terrain pour faire le suivi des activit s de projet ou pour r cup rer de la documentation ou des informations importantes pour le bon d roulement du projet. • Contribuer l' laboration et la diffusion des supports de communication interne et externe du projet DESAIN. 5. Profil recherch Formation • Dipl me universitaire (Licence ou Master) en gestion/management, administration des affaires, d veloppement durable, sciences environnementales, g nie nerg tique ou discipline similaire. Exp rience professionnelle • Exp rience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de d veloppement. • N cessaire une exp rience av r e dans au moins un des domaines suivants (l exp rience dans deux ou trois domaines repr sentera un atout important) : • Appui op rationnel et/ou logistique aux projets de coop ration internationale d'ONG ; • Suivi administratif et financier de projets d'environnement, d' nergie ou de d veloppement durable ; • Organisation d' v nements multi-acteurs et gestion de relations partenaires. • N cessaire une exp rience pr alable sur des projets financ s par des bailleurs internationaux (UN, UE, agences bilat rales ou autres). Justificatifs requis • Deux coordonn es de personnes de r f rence (sup rieur hi rarchique ou responsable de projet) pouvant tre contact es pour v rification. 6. Comp tences requises • Bonne connaissance des proc dures de gestion administrative et logistique des projets de coop ration au d veloppement. • Excellente ma trise du fran ais et de l anglais (parl et crit). • Ma trise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour r unions). • Tr s bonnes capacit s r dactionnelles, de synth se et de gestion documentaire. • Sens lev de l organisation, de la rigueur, autonomie et esprit d quipe. • Aptitude g rer la priorit des t ches et respecter des ch ances serr es. 7. Crit res de s lection Les candidatures seront valu es sur la base des crit res suivants : Crit res - Points Exp rience professionnelle g n rale (nombre d ann es) : 2 ans : 5 points, 3 ans : 10 pts, 4 ans : 15 pts Points: 15 pts Exp rience professionnelle pertinente : Appui/gestion de projets de coop ration internationale, ONG, projets environnementaux/ nergie Points: 45 pts Ma trise linguistique et des outils bureautiques : Fran ais/Anglais et ma trise d'Excel/Word/PowerPoint Points: 10 pts Entretien et motivation : Entretien technique (Connaissances des proc dures de gestion de projet, suivi administratif/logistique, r daction) : 20 pts Motivation et aptitudes personnelles : 10 pts Points: 30 pts Total: 100 pts How to apply 8. Dossier de candidature Les candidats devront soumettre : • Un curriculum vitae d taill ; • Les coordonn es d au moins deux personnes de r f rence ; • Une lettre de motivation. 9. Date limite de candidature Les candidatures doivent tre envoy es au plus tard le 31 ao t 2026 l adresse suivante : EMAIL_ADDRESS , en indiquant dans l objet du courriel : DESAIN Candidature au poste d Assistant(e) de projet .</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Formation</strong>: Diplôme universitaire (Licence ou Master) en gestion/management, administration des affaires, développement durable, sciences environnementales, génie énergétique ou discipline similaire.</li><li><strong>Expérience professionnelle</strong>: Expérience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de développement.</li><li><strong>Expérience spécifique</strong>: Expérience avérée dans au moins un des domaines suivants (l'expérience dans deux ou trois domaines représentera un atout important) :<ul><li>Appui opérationnel et/ou logistique aux projets de coopération internationale d'ONG ;</li><li>Suivi administratif et financier de projets d'environnement, d'énergie ou de développement durable ;</li><li>Organisation d'événements multi-acteurs et gestion de relations partenaires.</li></ul></li><li><strong>Financement de projets</strong>: Expérience préalable sur des projets financés par des bailleurs internationaux (UN, UE, agences bilatérales ou autres).</li><li><strong>Justificatifs requis</strong>: Deux coordonnées de personnes de référence (supérieur hiérarchique ou responsable de projet) pouvant être contactées pour vérification.</li><li><strong>Compétences requises</strong>:<ul><li>Bonne connaissance des procédures de gestion administrative et logistique des projets de coopération au développement.</li><li>Excellente maîtrise du français et de l'anglais (parlé et écrit).</li><li>Maîtrise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour réunions).</li><li>Très bonnes capacités rédactionnelles, de synthèse et de gestion documentaire.</li><li>Sens élevé de l'organisation, de la rigueur, autonomie et esprit d'équipe.</li><li>Aptitude à gérer la priorité des tâches et respecter des échéances serrées.</li></ul></li></ul>

<p>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</p><p>With us you will Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs &amp; RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</p><p>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</p><p>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</p><p>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats.</p><p>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</p><p>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</p><p><strong>Desired Candidate Profile</strong></p><h2>Apply if you</h2><ul><li>Have Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, VLAN, Network Security, Firewall, Intrusion Detection, and anti-virus.</li><li>Solid understanding of most of the following technologies and protocols: SD-WAN, SASE, ZTNA, SIEM, XDR, EDR, WAF, Email Security, NAC, CASB, RADIUS, PKI, IKE, Certificates, Strong presentation skills in French and in English</li><li>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</li><li>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.</li><li>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</li><li>Fluency in English is a must</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Mission</b>: Implementation of orders for new parts requested. Ensure compliance of measurements and transmit them for processing. Search for quotes from suppliers. Ensure order follow-up according to a 3-step process (order acknowledgment/compliance of delivery date monthly/shipment). Report difficulties: blockages, anomalies, lost parts, non-receipt, non-compliant delivery, technical problems. Maintain good relations with suppliers by attending regular meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bac+3 in mechanical engineering, industrial methods, or logistics</li><li>Skills in process management and continuous improvement.</li><li>Good command of computer tools</li><li>Sense of organization, Autonomy, ability to share blocking points, synthesis skills</li><li>Team spirit and good communication skills.</li><li>Good command of French and English, both spoken and written.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Define and drive the product vision; Structure and steer the strategic roadmap; Guarantee delivery quality and overall coherence of releases; Coach, support and develop Product Owners; Ensure alignment between business needs and technical constraints; Contribute to the industrialization and scalability of the product.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a senior profile with:</p><ul><li>More than 10 years of experience in Product Management;</li><li>Proven experience in managing teams of Product Owners;</li><li>Ability to define and drive a strong product vision while steering operational execution;</li><li>Solid positioning at the interface between business teams and technical teams;</li><li>Experience in a fintech environment or on complex platforms constituting a real asset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Sigma Ethics Sigma follows a strong code of ethics upon which the company's culture is built. The principles drawn from this code guide all our professionals to perform quality work with integrity and accountability. At Sigma, compliance with the law, maintaining a professional and independent stance, responsible decision-making, teamwork, continuous improvement and fluid communication with our clients are the pillars that allow us to be a world reference in the quality of the work we perform. At Sigma, we ensure that everyone is treated fairly and equitably. We value professionalism, promote diversity and never allow any form of discrimination or any behavior that is not in line with the company's values and ethics. We promote dialogue and honest and respectful constructive criticism that drives us to constantly improve and value the work of others. Our code of ethics helps us to fulfill our commitments to our clients, to generate an environment of trust and to maintain long-term relationships.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >EY Tunisia is strengthening its audit teams with junior auditors. If you're looking to thrive in a stimulating environment where you can work with diverse clients, with excellent opportunities for career advancement, ongoing training, mentorship, responsibility, and personal growth, join EY Tunisia: the best school after school. EY Tunis offers you the opportunity to join one of the world's leading audit firms. By pursuing your career at EY Tunisia, you'll have the chance to build a professional path that suits you and begin your career with international experience. Experience EY, join us! At EY, we place our purpose – building a better world of work – at the heart of everything we do.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You hold a Master's degree (Bac+5) in Accounting, Auditing, or a related field. You enjoy working in a team. You possess strong analytical and synthesis skills, along with rigor and a methodical approach. You are curious, proactive, responsible, and independent. You have excellent French language skills and a good command of English.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mission: Prepare interventions: Organizes interventions in advance (preventive, corrective, curative) by consulting work orders, checking the availability of parts and tools, planning with production, and preparing PPE and safety procedures in order to reduce machine downtime, secure the intervention and guarantee its effectiveness. Ensure equipment maintenance: Performs scheduled maintenance operations on equipment to anticipate failures by following the maintenance plan established to guarantee the reliability and longevity of equipment, limit unexpected breakdowns, improve machine availability and ensure production continuity. Troubleshoots equipment in case of breakdown or malfunction. by analyzing the breakdown with diagnostic tools, identifying the cause, repairing or replacing defective parts in order to reduce production downtime and quickly restore equipment availability. Control and test equipment after intervention: validates the proper functioning and conformity of equipment after maintenance by performing measurements, tests and trials, adjusting if necessary and comparing with performance standards in order to guarantee the quality of repairs, the safety of installations and the reliability of recommissioning.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Superior technician / Bachelor's degree in industrial maintenance with significant experience in a similar industrial environment</p><p></p></section>

<p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities. The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities. This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability. We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><p><strong>Desired Candidate Profile</strong></p><p>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.</p><p>We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p>

<p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br> <br> <b> <u>Responsibilities:</u> </b> </p> <ul> <li>Directly supports a C15 level manager and generally supports an entire department</li> <li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li> <li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li> <li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li> <li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li> <li>Handles incoming calls; responds to inquiries</li> <li>Orders supplies and process invoices through Procure to Pay system</li> <li>Process and follow-up on Virtual Requests</li> <li>May prepare and review materials and correspondence for meetings</li> <li>Maintains and update files/records, produces reports and various correspondence</li> <li>Handles sensitive materials; maintain appropriate levels of confidentiality</li> <li>Performs other duties and functions as assigned</li> <li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li> </ul> <p> </p> <p> <b> <u>Qualifications:</u> </b> </p> <ul> <li>Previous office administration experience preferably within a large and complex financial services or similar organization</li> <li>Self-motivated and detail oriented</li> <li>Consistently demonstrates clear and concise written and verbal communication skills</li> <li>Proficient in Microsoft Office</li> </ul> <p> </p> <p> <b> <u>Education:</u> </b> </p> <ul> <li>Bachelor's/University degree or equivalent experience</li> </ul> <p> </p> <p> </p> <p> <b> <i>Commitment to Diversity, Equity, and Inclusion:</i> </b> </p> <p> <i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i> </p> <p> <b> <i>We welcome and encourage applications from people with disabilities; </i> </b> <i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i> </p> <p> </p> <p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family Group: </b> Business Strategy, Management &amp; Administration<p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family:</b> Administrative Support<p> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </p> <b>Time Type:</b> Full time<p> <span>------------------------------------------------------</span> </p> <b>Most Relevant Skills </b> Please see the requirements listed above.<p>------------------------------------------------------</p> <b>Other Relevant Skills </b> For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p> <p> <i>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i> </p> <p> <i> </i> </p> <p> <i>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i> <i> Accessibility at Citi .</i> <br> <br> <i>View Citi s EEO Policy Statement and the Know Your Rights poster.</i> </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Multipurpose Operations Operator at the HCL Rades Department</font></font></b></font></font></p><p><strong><font dir="auto" ><font dir="auto" ><br></font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >Context &amp; Environment:</font></font></strong><br><font dir="auto" ><font dir="auto" > Multipurpose Operator for the operation of the Rades hydrocarbon storage facility</font></font></p><p><strong>Activities</strong></p><p><strong><font dir="auto" ><font dir="auto" >HSEQ</font></font></strong><font dir="auto" ><font dir="auto" > : Apply the depot's management systems (MAESTRO / MAESTRO LOG). Inform your superiors of any anomaly, accident, incident, material damage to the installations or near miss, whatever its nature. Participate in safety meetings.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Technical Integrity Management</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure that critical safety equipment and barriers are identified, inspected, and tested according to the defined maintenance plan. Report BSC failures, ensure their validation, and implement the resulting compensatory measures.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Warehouse Opening/Closing</font></font></strong><font dir="auto" ><font dir="auto" > : At the start of the day, open the valves of the tanks in use and the loading stations, turn on the loading pumps, and record the meter readings. Complete the warehouse opening/closing log and the shift handover log. At the end of the day, close the valves of the loading stations and tanks, turn off the loading pumps, and record the meter readings. Gauge the tanks in use.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Loading tanker trucks</font></font></strong><font dir="auto" ><font dir="auto" > : Check the condition of the fuel trucks, verify their emptiness, and ensure that delivery drivers wear PPE. Monitor loading operations, the validity and proper execution of customer loading orders. Verify that the quantities and qualities loaded match the loading plans and invoices.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Incident Reporting &amp; Improvement</font></font></strong><font dir="auto" ><font dir="auto" > : Continuously monitor the site's safety level and, in the event of an emergency or imminent risk endangering people, property, or the environment, take all necessary measures. Report anomalies and propose best practices through the progress tracking process and the malfunction log. Support, in accordance with the operating procedures defined with management, the companies involved in work carried out on the premises (site supervision).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >IGP</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out and follow up on planned general site inspections.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the checks stipulated in the procedures and instructions according to the defined rules. Participate in the upkeep of the warehouse, maintenance, operational checks, and verification of the proper functioning of equipment and systems, as well as fire drills. Participate in the implementation of the Internal Emergency Plan. Perform general maintenance work (scraping, painting, cleaning, weeding, etc.). Complete maintenance documents (work orders, checklists, etc.).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Product Reception</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor and control the receipt and shipment of petroleum products using all available means. Product Delivery &amp; Mixture Recovery: Ensure, in accordance with procedures, the bunkering operations of ships, the delivery of white spirit, and the recovery of mixtures throughout Tunisia.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Tank gauging &amp; stock management</font></font></strong><font dir="auto" ><font dir="auto" > : Gauging physical stocks in bins (working at height depending on physical ability).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Purging</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the purging of the fixed Jet A1 installations (supplies and filters).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a similar role is highly desirable, ideally in a petroleum or sensitive sector environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to read instructions and work instructions</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to fill out maintenance documents</font></font></li><li><font dir="auto" ><font dir="auto" >Demonstrate concentration and sound reasoning to react, adapt, and quickly resolve minor maintenance problems</font></font></li><li><font dir="auto" ><font dir="auto" >Technical knowledge or culture.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit</font></font></li><li><font dir="auto" ><font dir="auto" >Physical fitness for exertion and working at heights</font></font></li><li><font dir="auto" ><font dir="auto" >Valid driver's license.</font></font></li></ul><p></p></section>

<p>As a Design Advisor on our specialized team, you will partner with customers to transform their ideas into impactful visual solutions. Whether creating custom designs from scratch, developing original creative concepts, or enhancing existing artwork and Vista templates, you'll combine creativity, design expertise, and customer collaboration to deliver exceptional results tailored to each customer's goals. This is a highly collaborative, customer-facing design role. You will lead scheduled design consultations with customers over video calls, and phone, using screen sharing to present your work, explain your creative decisions, gather feedback in real time, and collaboratively bring ideas to life. You will create custom designs from scratch, resolve sophisticated design requests, and support other design teams through both written and verbal communication. Success in this role requires confidence in communicating with customers, presenting creative concepts, and guiding them through design decisions while delivering an outstanding customer experience. You'll provide a high-quality customer experience across multiple channels, including video consultations, conference calls, phone, email, while consistently meeting our service standards and internal documentation. In addition, you will collaborate with colleagues across our global teams to support different markets whenever needed.</p><p>What You Will Do</p><p>As a Design Advisor at Vista, you'll do more than create great designs; you'll partner directly with customers to bring their vision to life. This role uniquely combines creative expertise with customer consultation, requiring excellent communication, presentation, and relationship-building skills. Success in this role requires you to feel comfortable leading customer conversations in English, presenting your work during live video consultations, explaining your creative decisions, responding to feedback in real time, and confidently guiding customers toward the best design solutions.</p><p>Here's how you'll make an impact:</p><ul><li>Lead Live Design Consultations: Facilitate scheduled video consultations and conference calls with customers, confidently presenting your work through screen sharing, explaining your design choices, gathering live feedback, and collaborating to achieve the best possible outcome.</li><li>Transform Ideas into Design: Create high-quality, customer-focused visual solutions tailored to each brand's unique identity and business goals, translating customer ideas into impactful creative work.</li><li>Act as a Creative Advisor: Build trust with customers by understanding their goals, recommending design solutions, and guiding them through creative decisions with professionalism and confidence.</li><li>Present &amp; Influence: Clearly communicate design rationale, present concepts in an engaging and structured way, recommend layout improvements, and educate customers on design best practices and Vista's product solutions.</li><li>Solve Creative Challenges: Interpret customer briefs, research business needs, and deliver polished designs that balance creativity, usability, and commercial objectives while adapting quickly to customer feedback during live sessions.</li><li>Deliver an Exceptional Customer Experience: Create positive, engaging interactions across video calls, conference calls, phone, email, chat, messaging, and support tickets, ensuring every customer feels heard, supported, and confident throughout their design journey.</li><li>Collaborate Globally: Partner with a diverse global community of designers to share knowledge, participate in design reviews, provide constructive feedback, and support colleagues across multiple markets.</li><li>Embrace Emerging Tools: Continuously expand your expertise in Vista's products, design technologies, and AI-powered creative workflows to deliver innovative solutions and continuously improve the customer experience.</li></ul><p>What Success Looks Like</p><p>You'll thrive in this role if you:</p><ul><li>Enjoy interacting directly with customers and building strong relationships.</li><li>Are confident in leading video calls, conference calls, and screen-sharing sessions in English.</li><li>Can present and explain your creative decisions clearly and professionally.</li><li>Feel comfortable receiving and incorporating live customer feedback into your designs.</li><li>Balance creativity with customer needs and business objectives.</li><li>Deliver outstanding design quality while providing an exceptional customer experience.</li><li>Enjoy collaborating with teammates across global markets and learning from diverse perspectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Graphic Design Education: A degree, diploma, or formal education in Graphic Design, Visual Communication, Fine Arts, or a related creative field. Equivalent professional experience combined with an outstanding portfolio demonstrating strong design fundamentals may also be considered.</li><li>Design Experience: At least 1 year of professional graphic design experience, with a strong portfolio showcasing expertise in design fundamentals, typography, layout, composition, branding, and visual storytelling.</li><li>Technical Proficiency: Hands-on mastery of Adobe Creative Suite (Illustrator, Photoshop, InDesign) and confidence using modern design tools and workflows.</li><li>Creative Problem-Solving Skills: Ability to analyze customer briefs, understand business objectives, interpret feedback, and translate ideas into effective creative design solutions.</li><li>Customer-Facing Experience: Experience in a customer-facing role, with a proven ability to build rapport, communicate clearly in English (written and spoken), present ideas confidently, and guide customers through creative decisions.</li><li>Presentation &amp; Collaboration Skills: Comfortable presenting design concepts through video calls and screen sharing, explaining creative choices, receiving feedback, and collaborating with customers and global teams.</li><li>Schedule Flexibility: Adaptability to support different schedules and markets as business needs evolve.</li><li>Nice to Have: Either one year of graphic design proven experience or inexperienced but with a good portfolio. Fluency in one additional language alongside English is highly preferred. This may include French, Italian, Spanish, German, Portuguese, or any other language that enables support for our global customer base. Familiarity with AI-powered creative tools (e.g., Gemini, Nano Banana, or similar) to generate design inspiration, validate that customer requests have been accurately interpreted, and enhance overall design quality while maintaining human creativity and judgment.</li></ul>