وظائف مساعد مدير مطعم - تونس العاصمة تونس

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>All Day Dining Manager</p><p><br></p><p>Plan, organize, control and direct the work of employees in the Hotel s All-Day Dining Restaurant while ensuring guest satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><p>Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food &amp; Beverage.</p><p>Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food &amp; beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food &amp; beverage computer systems. Requires reading, writing and oral proficiency in the English language</p><p></p></section>

<p><b>. Responsibilities</b></p><p><br></p><p>Under the supervision of the DESAIN Project Manager and the Head of Mission of ICU Tunisia, the Project Assistant will be responsible for:</p><p><br></p><p>To ensure the daily administrative, logistical and operational monitoring of the DESAIN project activities.</p><p>Organize meetings, workshops, seminars, training sessions and field trips for the team.</p><p>Drafting meeting minutes, reports, periodic activity reports and follow-up summaries.</p><p>Ensure the management, classification and systematic archiving of project documentation (contractual documents, deliverables, correspondence, supporting documents).</p><p>Supporting the preparation and monitoring of payment files, service or purchase contracts, narrative and financial reports related to the project.</p><p>Maintain day-to-day administrative liaison with project partners, including local representatives from the public and private sectors.</p><p>Conduct field visits to monitor project activities or to collect documentation or information important for the smooth running of the project.</p><p>Contribute to the development and dissemination of internal and external communication materials for the DESAIN project.</p><p>5. Desired Profile</p><p><br></p><p>Training</p><p><br></p><p>University degree (Bachelor's or Master's) in management, business administration, sustainable development, environmental science, energy engineering or a similar discipline.</p><p>Professional experience</p><p><br></p><p>Professional experience of between 2 and 4 years in administrative support or development project management.</p><p>Proven experience in at least one of the following areas is required (experience in two or three areas will be a significant asset):</p><p>Operational and/or logistical support for international cooperation projects of NGOs;</p><p>Administrative and financial monitoring of environmental, energy or sustainable development projects;</p><p>Organization of multi-stakeholder events and management of partner relationships.</p><p>Prior experience on projects funded by international donors (UN, EU, bilateral agencies or others) is required.</p><p>Required supporting documents</p><p><br></p><p>Two contact details for reference persons (hierarchical superior or project manager) who can be contacted for verification.</p><p>6. Required skills</p><p><br></p><p>Good knowledge of administrative and logistical management procedures for development cooperation projects.</p><p>Excellent command of French and English (spoken and written).</p><p>Perfect mastery of the Office suite (Word, Excel, PowerPoint) and online collaborative work tools (Calendar, Drive, meeting tools).</p><p>Excellent writing, summarizing and document management skills.</p><p>Strong sense of organization, rigor, autonomy and team spirit.</p><p>Ability to manage task priorities and meet tight deadlines.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>The Marketing Assistant will be responsible for the organization and tracking of mail order marketing campaigns, present and future, for Customers and Prospects for the North America team including the United States and Canadian markets. S/he will report directly to Marketing Assistant Supervisor. The Marketing Assistant must be highly organized, enthusiastic, motivated, and able to work independently with instruction in a fast-paced environment. S/he must be detail-oriented, able to multi-task, and works well under pressure and strict deadlines. S/he must be able to think creatively as well as analytically in order to keep up with the day to day demands of the job. Primary responsibilities We are looking for a talent that is always looking for the best solution to do things better and faster. All operational/ routine tasks such as : Use of Microsoft Info Path to set up Mailing Campaigns for Customers and Prospects Art Requests / Art proofing Validation of customer data Product set up/update Inventory/art orders Sales analysis builds and updates Web order page proofing Miscellaneous presentations / reports Ongoing upkeep and tracking of present and future mailing campaigns for Customer &amp; Prospects.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 year experience in a similar position is a plus.</li><li>Marketing graduate or equivalent.</li><li>2 years administration experience in a fast-paced environment.</li><li>Excellent proof-reading skills.</li><li>Good MS Office skills, particularly Excel skills.</li><li>Excellent administration skills with high attention to details.</li><li>High level of communication skills both Verbal &amp; Written.</li><li>Excellent organizational skills and ability to prioritize work.</li><li>Ability to work in tight deadlines &amp; multi-task effectively.</li><li>Fluent English</li></ul>

<p>The Local Security Assistant will assist in the overall implementation and coordination of security and administrative related services and tasks, to ensure the high quality and accuracy of work within the Security Unit. The Local Security Assistant promotes a client, quality, and results-oriented approach while performing crucial operations functions. Additionally, the incumbent will also continue to play a major role in the implementation of recommendations stemming from the audit of the IOM Safety &amp; Security function. The Local Security Assistant works in close collaboration with the other Local Security Assistants within the mission and with the Head of RMU. He/she keeps professional work relation with other UN agencies staff to exchange information and ensure consistent service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School degree with four years of relevant security professional experience, or Bachelor's degree in Business Management, International Relations, or other relevant field from an accredited academic institution with minimum of two years of experience in security, law enforcement, military or police context. Added advantage if previous experience in UN/IOM Missions, International Peacekeeping, or International Emergency Missions. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience in organization and operational execution of security management systems private sector or otherwise is an added advantage.</li><li>Previous experience in dealing with law enforcement agencies</li><li>Excellent organization and analytical skills, attention to details, and ability to work with minimum supervision.</li><li>Ability to work under pressure with minimum supervision.</li><li>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in Arabic, French, and English is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in clearance sales, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At VEO, we are committed to finding innovative solutions to help businesses make the most of their unsold stock, such as past-season collections, short-dated products, and canceled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries, and we are delighted to announce the opening of a new office in India in 2024! Join us and become part of a team committed to values ​​such as dedication, transparency, solidarity, continuous improvement, and competence. These values ​​are not just words; they guide everything we do. Let's make a difference together! We are looking to strengthen our Sousse team and are recruiting a "Sales Support Assistant." Main responsibilities:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Order management on SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Handling maintenance requests</font></font></li><li><font dir="auto" ><font dir="auto" >Verification of quotes</font></font></li><li><font dir="auto" ><font dir="auto" >Monthly and weekly corrections on SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Periodic verification of store equipment</font></font></li><li><font dir="auto" ><font dir="auto" >Managing insured interventions for AZ stores: quote request =&gt; invoice validation</font></font></li><li><font dir="auto" ><font dir="auto" >Communication with platform managers</font></font></li><li><font dir="auto" ><font dir="auto" >Quality audit &amp; counter-audit;</font></font></li><li><font dir="auto" ><font dir="auto" >Initial contact and information gathering;</font></font></li><li><font dir="auto" ><font dir="auto" >Administrative support.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Workplace: Sousse</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >French C1 / English B1</font></font></p><p><font dir="auto" ><font dir="auto" >Experience: 1-2 years in a similar position (ideally in a multinational context)</font></font></p><p><font dir="auto" ><font dir="auto" >Tools: Excel (required) / SAP: desirable</font></font></p><p><font dir="auto" ><font dir="auto" >Key skills: Good time and priority management, results-oriented, rigorous/detail-oriented, proactive and problem-solving</font></font></p><p></p></section>

<p><strong>Org. Setting and Reporting</strong> This position is located within the Budget Unit within the Mission Support Services in the United Nations Support Mission in Libya. The position is based in Tunis, Tunisa.</p><p><strong>Responsibilities</strong> Under the supervision of the Chief Budget Unit, the Finance and Budget Assistant may be responsible for the following duties:</p><ol><li>Assists in the review, analysis and preparation of cost estimates and budget proposals, in terms of mission's resourcing requirements such as staff and non-staff requirements, including programmatic aspects.</li><li>Assists with the review of justification for resource requirements for budget submissions in coordination with relevant Sections/Offices on related issues during preparation of the budget proposals.</li><li>Assists in monitoring extra-budgetary resources, including review of agreements and cost plans, ensuring compliance with regulations and rules and established policies and procedures.</li><li>Monitors budget implementation/expenditures and assists with the reallocation and re-deployment of funds as necessary.</li><li>Verifies accuracy of input data, ensuring consistency of data in previous allotments to new allotments issued.</li><li>Prepares budget performance submissions and provides support with the finalization of budget performance reports, analyzing variances between approved budgets and actual expenditures.</li><li>Drafts or prepares correspondence to respond to enquiries in respect to budgetary and financial matters.</li><li>Assists in the maintenance of fixed asset register, as required.</li></ol><p><strong>Competencies</strong> Professionalism: Sound knowledge of financial principles and practices; Ability to independently conduct research and analysis, formulate options and present conclusions and recommendations; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>Technical or vocational certificate in accounting, finance, budget or related fields is required.</li><li>A minimum of seven (7) years of experience in International Organizations or in the private sector in accounting, budgeting and financial management or related area is required. The minimum years of relevant experience is reduced to 5 for candidates who possess a first-level university degree or higher.</li><li>Expertise in working with spreadsheets and in modules of SAP is required.</li><li>Experience in monitoring financial transactions and identifying and analyzing trends in line with IPSAS is required.</li><li>English and Arabic are required.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Assisting in Management of Accounting Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Oversees internal, external and regulatory audit processes.</p> <p> Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.</p> <p> Celebrates successes by publicly recognizing the contributions of team members.</p> <p> Establishes and maintains open, collaborative relationships with employees.</p> <p> Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).</p> <p> Ensures employees establish and maintain open, collaborative relationships within their team.</p> <p> Participates in the employee performance appraisal process, providing feedback as needed.</p> <p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> Ensures property policies are administered fairly and consistently.</p> <p> Utilizes an "open door" policy.</p> <p> Solicits employee feedback.</p> <p> </p> <p> <strong>Managing Projects and Policies </strong> </p> <p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p> <p> Analyzes information and evaluates results to choose the best solution and solve problems.</p> <p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p> <p> Ensures that the P&amp;L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.</p> <p> Reconciles balance sheet.</p> <p> Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.</p> <p> Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p> <p> Ensures account balances are supported by appropriate documentation in accordance with SOPs.</p> <p> Reviews audit issues and makes corrections as necessary.</p> <p> Ensures property permits, licenses and if applicable vendor contracts are current.</p> <p> Leverages centralized accounting processes and shared services.</p> <p> </p> <p> <strong>Demonstrating and Applying Accounting Knowledge </strong> </p> <p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p> <p> Keeps up-to-date technically and applying new knowledge to your job.</p> <p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p> <p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p> <p> Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p> <p> </p> <p> <strong>Proving Financial Information and Guidance to Others</strong> </p> <p> Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.</p> <p> Attends critique meetings to review information with management team.</p> <p> Advises the Director of Finance on existing and evolving operating/financial issues.</p> <p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p> <p> Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> </p> <p> <strong>Maintaining Finance and Accounting Goals</strong> </p> <p> Submits reports in a timely manner, ensuring delivery deadlines.</p> <p> Ensures profits and losses are documented accurately.</p> <p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p> <p> Supports a strong accounting &amp; operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br> <br> <b> <u>Responsibilities:</u> </b> </p> <ul> <li>Directly supports a C15 level manager and generally supports an entire department</li> <li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li> <li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li> <li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li> <li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li> <li>Handles incoming calls; responds to inquiries</li> <li>Orders supplies and process invoices through Procure to Pay system</li> <li>Process and follow-up on Virtual Requests</li> <li>May prepare and review materials and correspondence for meetings</li> <li>Maintains and update files/records, produces reports and various correspondence</li> <li>Handles sensitive materials; maintain appropriate levels of confidentiality</li> <li>Performs other duties and functions as assigned</li> <li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li> </ul> <p> </p> <p> <b> <u>Qualifications:</u> </b> </p> <ul> <li>Previous office administration experience preferably within a large and complex financial services or similar organization</li> <li>Self-motivated and detail oriented</li> <li>Consistently demonstrates clear and concise written and verbal communication skills</li> <li>Proficient in Microsoft Office</li> </ul> <p> </p> <p> <b> <u>Education:</u> </b> </p> <ul> <li>Bachelor's/University degree or equivalent experience</li> </ul> <p> </p> <p> </p> <p> <b> <i>Commitment to Diversity, Equity, and Inclusion:</i> </b> </p> <p> <i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i> </p> <p> <b> <i>We welcome and encourage applications from people with disabilities; </i> </b> <i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i> </p> <p> </p> <p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family Group: </b> Business Strategy, Management &amp; Administration<p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family:</b> Administrative Support<p> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </p> <b>Time Type:</b> Full time<p> <span>------------------------------------------------------</span> </p> <b>Most Relevant Skills </b> Please see the requirements listed above.<p>------------------------------------------------------</p> <b>Other Relevant Skills </b> For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p> <p> <i>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i> </p> <p> <i> </i> </p> <p> <i>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i> <i> Accessibility at Citi .</i> <br> <br> <i>View Citi s EEO Policy Statement and the Know Your Rights poster.</i> </p>

<p>TERMES DE R F RENCE : Recrutement d un(e) Assistant(e) de projet 1. Contexte Dans le cadre de la mise en uvre des activit s d un projet financ par le Programme des Nations Unies pour l'Environnement ( UNEP ) et ex cut par l' ICU (Istituto per la Cooperazione Universitaria) , il est pr vu de recruter un(e) Assistant(e) de projet. L'Assistant(e) aura pour mission d'appuyer l' quipe projet dans la gestion quotidienne, le suivi administratif, organisationnel et logistique des activit s, ainsi que dans la coordination avec les partenaires institutionnels et techniques. 2. Lieu d affectation • 5 jours par semaine : Bureau d ICU Tunisie Tunis. 3. Dur e de la mission Contrat dur e d termin e, conform ment la l gislation nationale. Dur e : 12 mois. 4. Responsabilit s Sous la supervision du/de la Chef de Projet DESAIN et du Chef de Mission d'ICU Tunisie, l'Assistant(e) de projet sera charg (e) de : • Assurer le suivi administratif, logistique et op rationnel quotidien des activit s du projet DESAIN. • Organiser les r unions, ateliers de travail, s minaires, formations et d placements de l' quipe sur le terrain. • R diger les comptes-rendus, proc s-verbaux de r union, rapports d'activit s p riodiques et synth ses de suivi. • Assurer la gestion, le classement et l'archivage syst matique de la documentation du projet (documents contractuels, livrables, correspondances, justificatifs). • Supporter la pr paration et le suivi des dossiers de paiement, des contrats de prestations ou achat, des rapports narratifs et financiers relatifs au projet. • Assurer la liaison administrative courante avec les partenaires du projet, notamment des repr sentants locaux du secteur public et priv . • Effectuer des visites de terrain pour faire le suivi des activit s de projet ou pour r cup rer de la documentation ou des informations importantes pour le bon d roulement du projet. • Contribuer l' laboration et la diffusion des supports de communication interne et externe du projet DESAIN. 5. Profil recherch Formation • Dipl me universitaire (Licence ou Master) en gestion/management, administration des affaires, d veloppement durable, sciences environnementales, g nie nerg tique ou discipline similaire. Exp rience professionnelle • Exp rience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de d veloppement. • N cessaire une exp rience av r e dans au moins un des domaines suivants (l exp rience dans deux ou trois domaines repr sentera un atout important) : • Appui op rationnel et/ou logistique aux projets de coop ration internationale d'ONG ; • Suivi administratif et financier de projets d'environnement, d' nergie ou de d veloppement durable ; • Organisation d' v nements multi-acteurs et gestion de relations partenaires. • N cessaire une exp rience pr alable sur des projets financ s par des bailleurs internationaux (UN, UE, agences bilat rales ou autres). Justificatifs requis • Deux coordonn es de personnes de r f rence (sup rieur hi rarchique ou responsable de projet) pouvant tre contact es pour v rification. 6. Comp tences requises • Bonne connaissance des proc dures de gestion administrative et logistique des projets de coop ration au d veloppement. • Excellente ma trise du fran ais et de l anglais (parl et crit). • Ma trise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour r unions). • Tr s bonnes capacit s r dactionnelles, de synth se et de gestion documentaire. • Sens lev de l organisation, de la rigueur, autonomie et esprit d quipe. • Aptitude g rer la priorit des t ches et respecter des ch ances serr es. 7. Crit res de s lection Les candidatures seront valu es sur la base des crit res suivants : Crit res - Points Exp rience professionnelle g n rale (nombre d ann es) : 2 ans : 5 points, 3 ans : 10 pts, 4 ans : 15 pts Points: 15 pts Exp rience professionnelle pertinente : Appui/gestion de projets de coop ration internationale, ONG, projets environnementaux/ nergie Points: 45 pts Ma trise linguistique et des outils bureautiques : Fran ais/Anglais et ma trise d'Excel/Word/PowerPoint Points: 10 pts Entretien et motivation : Entretien technique (Connaissances des proc dures de gestion de projet, suivi administratif/logistique, r daction) : 20 pts Motivation et aptitudes personnelles : 10 pts Points: 30 pts Total: 100 pts How to apply 8. Dossier de candidature Les candidats devront soumettre : • Un curriculum vitae d taill ; • Les coordonn es d au moins deux personnes de r f rence ; • Une lettre de motivation. 9. Date limite de candidature Les candidatures doivent tre envoy es au plus tard le 31 ao t 2026 l adresse suivante : EMAIL_ADDRESS , en indiquant dans l objet du courriel : DESAIN Candidature au poste d Assistant(e) de projet .</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Formation</strong>: Diplôme universitaire (Licence ou Master) en gestion/management, administration des affaires, développement durable, sciences environnementales, génie énergétique ou discipline similaire.</li><li><strong>Expérience professionnelle</strong>: Expérience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de développement.</li><li><strong>Expérience spécifique</strong>: Expérience avérée dans au moins un des domaines suivants (l'expérience dans deux ou trois domaines représentera un atout important) :<ul><li>Appui opérationnel et/ou logistique aux projets de coopération internationale d'ONG ;</li><li>Suivi administratif et financier de projets d'environnement, d'énergie ou de développement durable ;</li><li>Organisation d'événements multi-acteurs et gestion de relations partenaires.</li></ul></li><li><strong>Financement de projets</strong>: Expérience préalable sur des projets financés par des bailleurs internationaux (UN, UE, agences bilatérales ou autres).</li><li><strong>Justificatifs requis</strong>: Deux coordonnées de personnes de référence (supérieur hiérarchique ou responsable de projet) pouvant être contactées pour vérification.</li><li><strong>Compétences requises</strong>:<ul><li>Bonne connaissance des procédures de gestion administrative et logistique des projets de coopération au développement.</li><li>Excellente maîtrise du français et de l'anglais (parlé et écrit).</li><li>Maîtrise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour réunions).</li><li>Très bonnes capacités rédactionnelles, de synthèse et de gestion documentaire.</li><li>Sens élevé de l'organisation, de la rigueur, autonomie et esprit d'équipe.</li><li>Aptitude à gérer la priorité des tâches et respecter des échéances serrées.</li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p> <strong><font dir="auto" ><font dir="auto" >Senior Software Project Manager (IT Project Manager) Tunis</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Location: Tunis </font></font><br><font dir="auto" ><font dir="auto" > Contract type: Permanent </font></font><br><font dir="auto" ><font dir="auto" > International environment</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Join an international IT team and lead strategic projects!</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >As part of strengthening our IT department, at Veo Worldwide Services we are looking for an experienced </font></font><strong><font dir="auto" ><font dir="auto" >Senior Software Project Manager</font></font></strong><font dir="auto" ><font dir="auto" > to lead high value-added application projects in an international and multicultural environment.</font></font></p> <p><font dir="auto" ><font dir="auto" >As a true conductor, you will coordinate all stakeholders and ensure the success of development and evolution projects for critical business applications.</font></font></p><ul><li> </li> </ul> <p> <strong>M thodologies</strong> </p> <ul> <li> <p>Agile</p> </li> <li> <p>Waterfall / Cycle en V</p> </li> </ul> <p> </p> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <p> <strong>Formation</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Engineering degree, Master's degree in Computer Science, Information Systems or related field.</font></font></p> </li> </ul> <p> <strong>Exp rience</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Minimum 7 years of experience in project management.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >At least 2 years of significant experience as an IT Project Manager.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Proven experience in managing complex IT projects.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience in an international environment is highly valued.</font></font></p> </li> </ul> <p> <strong>Comp tences techniques</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Mastery of Agile and/or Waterfall methodologies.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Proven experience with Jira, Atlassian, Microsoft Project or similar tools.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good understanding of application environments and software development projects.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of IT processes and best practices in project management.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LANGUAGES</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >French: minimum level B2.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >English: minimum level B2.</font></font></p> </li> </ul> <p><br></p> <p> </p></div></div></div></section>

<p>At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in leading hotel-operations teams with strong problem-solving capabilities</p><p>Proven experience as F&amp;B Director in upscale resort hotel.</p><p>Excellent leadership skills with a hands-on approach and lead-by-example work style</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Flexibility and a positive, Yes I Can! Attitude</p><p>An eye for detail</p><p>Is a creative problem-solver</p><p>Passionate about creating extraordinary service</p><p>Fluency in French English</p><p>Excellent written and verbal communication skills</p><p>Experienced in using IT systems on various platforms</p><p>Excellent Power Point and Excel skills</p>

<p>We are currently seeking a Reservations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a Reservations Manager , you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience. Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where reservations initiatives &amp; hotel targets are achieved. Supervises the reservations team fostering a culture of growth, development, and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in reservations. Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions with proven problem- solving capabilities offering support where required. Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job description E</b>RP / SAP Manager Tunis Tunisie CDI | Poste de Management Vous interviendrez comme r f rent ERP / SAP , avec un r le cl de pilotage, de gouvernance et de management, dans un environnement int gr et exigeant. Vos responsabilit s Pilotage SAP / ERP Coordonner les activit s de support, maintenance et volutions SAP Superviser incidents, changements et demandes via les outils de ticketing Garantir le respect des SLA / OLA et la satisfaction des utilisateurs D finir, documenter et am liorer les proc dures SAP Delivery &amp; alignement business Travailler troitement avec les m tiers pour comprendre les besoins fonctionnels S assurer que les solutions SAP soutiennent efficacement les processus business Collaborer avec les architectes, chefs de projet et HO IT Identifier, anticiper et lever les risques et blocages op rationnels Int gration &amp; environnement SI Superviser les int grations SAP avec les autres syst mes de l entreprise Garantir la coh rence des flux et des architectures applicatives Anticiper les risques li s aux d pendances inter-syst mes Management &amp; leadership Manager des quipes SAP internes et externes Garantir la performance, l engagement et la mont e en comp tences Participer au recrutement, onboarding et accompagnement des talents Mettre en place des plans de d veloppement individuels Favoriser un climat de collaboration et de responsabilisation Gouvernance &amp; reporting Piloter les budgets SAP (CAPEX / OPEX) Analyser les KPIs op rationnels et manag riaux Produire des reportings r guliers pour le management et les comit s Veiller au respect des politiques IT et standards de gouvernance Contribuer la vision long terme ERP, notamment autour de SAP S/4HANA</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job requirements Profil recherch Exp rience &amp; formation Profil senior Minimum 10 ans d exp rience en environnement ERP / SAP ou quivalent Minimum 3 ans d exp rience manag riale Exp rience en environnements complexes, int gr s et internationaux Exp rience confirm e en gestion de prestataires / vendors Dipl me universitaire en informatique, syst mes d information ou quivalent Comp tences techniques Bonne ma trise fonctionnelle de SAP Compr hension globale des cosyst mes ERP Pilotage de delivery et gestion de la performance Ma trise des outils ITSM (GLPI, JIRA ou quivalent) Int r t ou exposition SAP S/4HANA Langues Anglais : niveau B2 minimum (obligatoire) Qualit s personnelles Leadership, maturit et sens des responsabilit s Excellentes capacit s de communication et de p dagogie Capacit vulgariser des sujets techniques complexes Orientation r sultats et solutions Rigueur, discr tion et thique professionnelle Adaptabilit et esprit collaboratif</p><p></p></section>

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

<p>Participates in all Project meetings, co-ordinates and drives the plant/country related allocated tasks (GW20 to GW70) - Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country - Sets up the Launch team with regular team meetings in Plant/Country and ensure sufficient resource planning for the team - Reports the status of the Work packages and deliverables to Project Manager using the project management software and prepares required documentation for milestone, gate reviews and project reports - Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex - Tracks and updates the Equipment planning together with the responsible team members in the Launch Team - Plans and co-ordinates all activities required for the samples (A, B,C and D) - Prepares an operational concept based on department concepts - Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members - Plans and co-ordinates the REMAIL_ADDRESS, reports on the findings and drives the implementation of corrective actions on time - Monitors &amp; reports on the Rampup and KPIs (plant related P&amp;L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions - Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment. - Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis - Leads delegated project related responsibilities for activities prior to GW20 and after GW70 - Supports the central team in defining the new/update to the standard.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree</li><li>Min 3 years in a relevant field</li><li>Frensh and English</li><li>Project Coordination</li><li>Wiring Systems</li><li>Financial Reporting</li><li>Communications Management</li><li>Crisis Management</li><li>Project Management Tools</li><li>Relationship Management</li><li>Project Issues Management</li><li>Cost optimization</li><li>Change Management</li><li>Planning</li><li>Escalation Procedures</li><li>Meeting Management</li><li>Presentation Skills</li><li>Project Management</li><li>Problem Solving Techniques</li><li>Confidentiality</li><li>Problem Solving Techniques</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description of the role Are you ready to make numbers speak and turn Revenue Management into an art? Join Radisson Hotel Group, where every data point becomes a success story. At Radisson Hotel Group, we value your entrepreneurial spirit and collaborative nature. We cultivate an inclusive and caring culture where, together, we ensure every moment truly matters. Assert your uniqueness within our team and discover exciting development opportunities that await you, along with the chance to create memorable moments. Our employees are at the heart of our success. Your role guarantees variety and dynamism on a daily basis. We are currently looking for a Revenue Manager to join our dynamic team. At Radisson Hotel Group, we go far beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to valuing and developing talent, by offering progression opportunities and fostering a culture of continuous learning. As a Revenue Manager, you bring great strategic acumen, a results-oriented approach, and a strong commitment to optimizing revenue streams to our team. Your expertise and passion for maximizing profitability will be valuable assets in driving our revenue management strategies to excellence. Ensure the smooth operation of the Revenue Management department, overseeing all aspects of hotel reservations and requests related to meetings and events. Proactively work to improve guest satisfaction and comfort by providing positive and prompt responses to guest requests and resolving issues. Develop and implement strategies to identify, communicate, and achieve key Revenue Management performance indicators. Ensure complete team management within the department, fostering a work environment conducive to progress, development, and performance. Responsible for cost and inventory tracking, while ensuring the achievement of set productivity and performance levels. Establish and maintain effective working relationships with all key internal and external stakeholders. Analyze business performance and propose recommendations to improve financial results. Ensure compliance with legislation and adherence to standards, by planning, implementing, and documenting best practices and due diligence requirements for internal and external audits, with follow-up as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in Revenue Management, with excellent analytical and problem-solving skills. Proven management and supervision skills, with an operational approach and exemplary leadership. Commitment to providing exceptional customer service, with a genuine passion for the hotel industry. Ability to propose creative solutions, offering advice and recommendations. Personal integrity, capable of meeting the demands of a rigorous, available, and energetic environment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>During this important phase in our business growth, VCS is seeking a highly skilled and organized Business Intelligence Manager to lead a team of skilled analysts. In this role, you will serve as both a hands-on leader and strategic manager, driving critical data governance and analytics initiatives while guiding a high-performing analytics team. Advancing our journey, you will leverage automation and scalable solutions to establish and maintain a trusted single source of truth for VCS data, empowering stakeholders with the tools and insights needed to make informed decisions and reducing reliance on ad hoc reporting. As a team leader, you will provide strategic direction and mentorship across the Sales Metrics Analysts, Business Analysts, and Product Analyst functions within VCS, ensuring alignment on priorities, data standards, reporting practices, and analytical insights that support organizational objectives and drive continuous improvement. By providing a bridge between the sales department and other business units, such as marketing and finance, you will play a crucial role in aligning organizational goals with sales objectives. Are you characterized by a constant quest for improvement? Do you demand analytical prowess and a keen understanding of sales dynamics? This role will be stimulating and rewarding for those who are drawn to a career that melds analytical thinking with operational excellence and who thrives in roles that support and elevate both team and overall business performance.</p><p>What You Will Do</p><ul><li>Architectural Leadership: Design and partner with engineering to deliver high-performance tables, dynamic views, and data pipelines, ensuring optimal query performance and scalability for Fulfillment Data Consumers.</li><li>Strategic Dashboarding: Develop sophisticated, "at-a-glance" visualizations in Looker that translate trends and efficiencies into actionable insights.</li><li>AI Integration: Leverage Snowflake Cortex to deploy LLM-powered functions or predictive forecasting directly within our data platform.</li><li>Domain Expertise: Analyze complex data to optimize fulfillment metrics, propose changes to our planning strategies, or help our fulfillment centers run more optimally.</li><li>Provide leadership oversight to ensure that across all the programs we're working on throughout VCS and with our cross-functional stakeholders we prioritize our work and resources effectively, measure impact, and deliver results.</li><li>Cross-Functional Partnership: Act as a consultant to leaders across Product Management, Sales, Finance, Systems Integrations, and others, transforming vague business questions into rigorous analytical frameworks and developing mutually beneficial working relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: 7 12 years of progressive experience in data analytics or business intelligence, with a background in technical project/program management or product management.</li><li>Leadership: 3+ years of experience building and managing a team.</li><li>SQL Mastery: Expert-level proficiency in SQL.</li><li>Technical Stack: Experience with JIRA and Advanced Dashboarding platforms (Power BI, Tableau, or Sigma).</li><li>AI/ML Familiarity: Hands-on experience (or strong theoretical knowledge) with Snowflake Cortex functions (e.g., COMPLETE, EXTRACT_ANSWER, SUMMARIZE) or similar SQL-based AI tools.</li><li>Visionary Execution: Ability to work alongside senior leadership to set the tooling and system vision, improving operational efficiency and the overall quality of operations.</li><li>Cross-Functional Collaboration: Experience collaborating with product organizations, finance, and other business functions to design, implement, or integrate technical solutions.</li><li>Communication: Experience communicating and translating non-technical to technical (and vice versa) requirements and discussions, as well as coordinating and running multiple organizational projects.</li><li>Project Management: The ability to manage multiple projects simultaneously, often with competing priorities, both as an IC and for your team.</li><li>Optimization &amp; Prioritization: A keen eye for continuous optimization. You have the ability to discern the urgency and importance of work, find creative ways to use the full potential of our existing tools, and advocate for novel solutions.</li><li>Analytical Skills: The ability to analyze data to identify the largest strategic opportunities for the organization and use data-driven insights to provide high-impact recommendations.</li></ul><p>Nice to Have</p><ul><li>Familiarity with commercial business models and processes, including customer lifecycle management, sales and service operations, commission structures, and performance measurement.</li><li>Data and Analytics: Python, SQL, Quantum Metrics, and Google Analytics</li><li>Data Platforms: Experience with Snowflake, AWS and SAP.</li><li>Data Transformation: Experience using DBT for transformation.</li><li>Version Control: Experience using GIT.</li><li>BI/Dashboarding: Experience using Looker.</li></ul><p></p></section>

<p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.</p><p>What you will do</p><ul><li>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</li><li>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</li><li>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</li><li>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</li><li>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</li><li>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</li><li>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</li><li>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</li><li>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</li><li>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</li><li>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</li><li>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><p>3-5 years of experience in Front Office, Guest Relations.</p><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><p>Excellent verbal and written communication skills in both English and French.</p><p>Strong communication and interpersonal Attention to detail and accuracy in managing guest profiles and preferences.</p><p>Ability to remain calm and professional under pressure Time management and prioritization skills</p>