Logistics Manager Jobs in Tunisia
680 Jobs Found
<p>Company overview and the job</p><p>We are a leading company in the hospitality sector, committed to delivering exceptional experiences for our customers and developing our human capital through advanced training programs and clear career paths. The Executive Leader program in the hospitality sector aims to refine management skills and project execution within a fast-paced, competitive work environment in Tunisia. The trainee will be part of a management team focused on program management and coordinating initiatives across various operating units to ensure quality, profitability, and an exceptional guest experience.</p><p>Key responsibilities and duties</p><ul><li>Assist in planning, executing, and monitoring hospitality programs and initiatives within quality standards and allocated budgets.</li><li>Coordinate communications between different operational teams (sales, planning, hotel services, technical) to ensure smooth project implementation.</li><li>Manage work schedules, track project progress, and prepare periodic reports for senior management.</li><li>Analyze data and provide actionable recommendations to improve efficiency and enhance guest experience.</li><li>Support budgeting processes and financial monitoring of projects according to the organization\'s policies.</li><li>Contribute to risk assessment and development of mitigation and response plans.</li><li>Participate in workshops and trainings to enhance leadership knowledge and skills in the hospitality environment.</li></ul><p>Qualifications and requirements</p><ul><li>Master’s degree in Business Administration, Hospitality Management, or a related field.</li><li>One year of experience in the hospitality environment or program and operations management.</li><li>Proficiency in Arabic and English reading, writing, and speaking (French preferred depending on the work environment).</li><li>High organizational skills with the ability to manage multiple tasks and projects simultaneously.</li><li>Strong analytical and decision-making abilities aimed at achieving results.</li><li>Familiarity with project management software and analysis tools (e.g., Excel, Power BI, planning tools).</li><li>Ability to work in a team, under pressure, and to take initiative and manage time well.</li></ul><p>Required skills</p><ul><li>Leading and guiding small to medium teams effectively.</li><li>Effective communication and ability to build professional relationships with stakeholders.</li><li>Time management and making practical decisions within a tight timeframe.</li><li>Flexibility and ability to work in a multicultural environment with diverse destinations.</li><li>Analytical and problem-solving skills with continuous improvement initiatives.</li></ul><p>Benefits</p><ul><li>Training program with potential for professional growth and advancement to leadership roles.</li><li>Supportive work environment and opportunities to develop leadership skills and apply best practices in hospitality management.</li><li>Internal professional network with experts in the hospitality sector.</li><li>Competitive compensation and employment benefits according to internal policies.</li></ul>
<p>WE’RE HIRING: SALES MANAGER – TUNISIA </p><p>Location: Tunisia<br>Work Type: Remote / Field-Based</p><p><br>ABOUT THE ROLE</p><p>We are seeking a motivated Sales Manager to expand our presence in Tunisia through direct client engagement, face-to-face meetings, and sales development.</p><p>KEY RESPONSIBILITIES</p><p>• Identify and approach potential clients.<br>• Conduct in-person meetings and promote our services.<br>• Build strong client relationships.<br>• Achieve sales targets and KPIs.<br>• Report on sales activities and results.</p><p>REQUIREMENTS</p><p>• Languages (Mandatory): Fluency in Arabic, English, and French.<br>• Strong communication and negotiation skills.<br>• Proactive, independent, and results-driven.<br>• Comfortable with face-to-face client meetings.<br>• Sales or business development experience is a plus.<br>• Knowledge of the Tunisian market.</p><p>COMPENSATION & BENEFITS<br>• Performance Bonuses: Additional earnings based on achieving defined KPIs.<br>• Work Arrangement: Remote, with in-person client meetings required.</p><p> </p>
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<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li>
<li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li>
<li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li>
<li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li>
<li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li>
<li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li>
<li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li>
<li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li>
<li>Identify employees with high potential and propose career development plan</li>
<li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li>
<li>Initiate and Implement Freight SOPs across the station</li>
<li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li>
<li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li>
<li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li>
<li>Agree with the direct manager on the annual product targets</li>
<li>Ensure product revenue growth is met</li>
<li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br>
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<p>Ensures implementation of VCM standards within the country organisation. Trains country organization and offers technical support on the VCM processes and tools. Supports for logistics assessments in country VCM organization to monitor the adherence to the standards. Supports for management of central learning platform for logistics related processes. Monitors, analyzes and reports country inventories. Coordinates country inventory budget and forecasting process. Shares inventory reduction best practices and leads inventory workshops within the country. Identifies performance deviations based on the KPIs and organizes root cause analysis meetings. Supports definition of global VCM standards. Coordinates material committee focusing on accuracy, excess and obsolete inventory.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineer degree [Industrial engineering Logistics engineering - Technical engineering]</li><li>Master in logistics</li><li>Language: English C1 & French C1</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
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<br>Job Description<br><br><p><strong>Mission</strong></p><br><p><strong>Key missions of the position: </strong></p><br><ul><li>Manage end-to-end order fulfillment, contract review, customer communication, and execution support for Railway, Metro, Private Rail, and Friction customers, ensuring on-time delivery, customer satisfaction, and business targets.</li></ul><p><strong>Responsibilities</strong></p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Order Management:</strong><ul><li>Manage end-to-end order lifecycle including contract review, order booking, customer acknowledgements, and contract amendments.</li><li>Ensure order accuracy and compliance with commercial, contractual, and business requirements.</li></ul></li></ul><ul><li><strong>Execution Management</strong><ul><li>Coordinate with Sales, Engineering, Operations, Quality, Sourcing, and Finance teams to ensure seamless order execution and on-time delivery.</li><li>Monitor backlog, inspections, dispatches, and revenue realization while proactively resolving execution bottlenecks.</li></ul></li><li><strong>Customer / Key account manager Coordination:</strong><ul><li>Act as the primary point of contact for customers/Key account managers regarding order status, delivery commitments, and operational queries.</li><li>Drive customer satisfaction through proactive communication, timely issue resolution, and effective escalation management.</li></ul></li><li><strong>System & Reporting:</strong><ul><li>Maintain accurate records and provide regular MIS, backlog, delivery, and performance reports.and customer feedback.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify and suggest improvements in the order management process.</li><li>Drive digitalization, automation, and continuous improvement initiatives to enhance operational efficiency and visibility.</li></ul></li></ul><p>People Management: <strong>NO</strong></p><br><p>Budget Management: <strong>NO</strong></p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training :</strong> Bachelor’s degree in Engineering (Any Field)</p><br><p><strong>Professional Experience</strong></p><br><ul><li>10-12 years of experience in customer service/Care or Order Management or order execution, preferably in railway or industrial sectors.</li><li>Strong understanding of supply chain and customer service operations.</li><li>Proficiency in ERP systems (SAP, Oracle, etc.) and MS Office.</li><li>Proven experience in cross-functional coordination, process improvement, reporting, and customer-focused operations.</li><li>Proficiency in MS Office; knowledge of digital dashboard and digitalization initiatives is an added advantage.</li></ul><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence & Level</strong></p><br><p>Technical Understanding : 4</p><br><p>Negotiation & Coordination : 4</p><br><p>Meticulous and Process Oriented : 4</p><br><p>Problem Solving & decision-making skills : 3</p><br><p>Customer Centricity : 4</p><br><p><strong>Languages :</strong></p><br><p>English (Mandatory)</p><br><p>Tamil & Hindi (Added advantage)</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
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<span></span><p><span>The Strategy & Digital Manager is the primary architect of the plant’s future-state operating model. This dual-purpose leadership role is responsible for orchestrating the site’s five-year strategic roadmap—aligning capacity, sourcing, and "Funding the Growth" initiatives with long-term business objectives—while simultaneously spearheading the plant’s Industry 4.0 transformation.</span></p><br> <p><span>As the site’s central strategist and digital gatekeeper, you will bridge the gap between long-term operational planning and a digitally-enabled shop floor. By leveraging operational & advanced analytics, digital tools, and emerging technologies, you will drive a data-centric culture that optimizes production, minimizes waste, and builds future-ready technical capabilities across the entire workforce.</span></p><br> <p><strong><span>Your Day to Day and The Future</span></strong></p><br> <p><span>Plant Strategy & Operational Planning</span></p><br> <ul>
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<p><span>Lead the five-year plant strategy process, ensuring a robust roadmap is in place to meet organizational growth and performance targets.</span></p><br>
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<p><span>Lead and coordinate short and long term capacity planning and road maps aligned with strategic sourcing and cost savings initiatives.</span></p><br>
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<p><span>Maintain factory capacity utilization models following the release of monthly forecasts.</span></p><br>
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<p><span>Partner with Division Network Operations to drive the timely and accurate collection of plant volume data for Budget and Latest Estimate (LE) reviews </span></p><br>
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<p><span>Develop and drive strategies for product and material portfolio simplification to improve plant performance and resilience.</span></p><br>
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<p><span>Lead and Coordinate the Funding The Growth Program to achieve savings targets (Coordinate Brainstorming Activities, Projects, go / no go decisions, benchmarking)</span></p><br>
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</ul>
<p><span>Digital Transformation</span></p><br> <ul>
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<p><span>Develop and execute the plant-specific digital roadmap, aligning global/divisional/Plant initiatives to transition the plant from traditional to digital operations aligning with the key pillars of Industry 4.0.</span></p><br>
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<p><span>Act as the central gatekeeper for all plant-level digital requests and technology needs.</span></p><br>
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<p><span>Partner with plant functional leads to evaluate digital opportunities based on ROI, operational pain points, and technical feasibility.</span></p><br>
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<p><span>Drive the cultural shift toward digital ways of working through structured training, communication, and building a network of digital champions.</span></p><br>
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<p><span>Enforce an "Adopt-First" mindset, ensuring global or division tools are utilized before any local "self-service" development begins.</span></p><br>
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<p><span>Drive the utilization of both operational advanced analytics at all levels in the site to optimize production, minimize waste, and improve process efficiencies.</span></p><br>
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</ul>
<p><strong><span>You'll need to have:</span></strong></p><br> <ul>
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<p><span>Bachelor’s Degree in a technical or analytical discipline.</span></p><br>
</li>
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<p><span>8+ years of manufacturing, production, or operations experience.</span></p><br>
</li>
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<p><span>Experience using analytical skills and working knowledge of databases and spreadsheets.</span></p><br>
</li>
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<p><span>Experience in Manufacturing Operations, Logistics, Planning, Quality, Safety, or Finance.</span></p><br>
</li>
</ul>
<p><span>E</span><strong><span>ven better if you have:</span></strong></p><br>
<ul>
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<p><span>Proven supply chain domain knowledge (process, systems, and data) with solid operational experience in demand or supply; end-to-end experience strongly preferred.</span></p><br>
</li>
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<p><span>End-to-end supply chain experience covering planning, logistics, manufacturing, and/or customer service.</span></p><br>
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<p><span>Experience with ML models and/or cloud architecture.</span></p><br>
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<p><span>Formal certifications (e.g., PMP, CSM or equivalent Agile certifications).</span></p><br>
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<p><span>Experience working in a global matrixed organization and/or with global functional roadmaps.</span></p><br>
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<p><span>Demonstrated experience driving large-scale change management and digital adoption with diverse stakeholders.</span></p><br>
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<p><span>Experience with SQL/Python for data manipulation and analytics.</span></p><br>
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<p><span>Experience integrating GenAI/LLM into business processes.</span></p><br>
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<p><span>Proficiency in Agile/Scrum and project or product lifecycle management</span></p><br>
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<p><span>Strong interpersonal skills with the ability to communicate complex data to all levels of the organization.</span></p><br>
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</ul>
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Job : <p>Reporting to the General Manager, you will be responsible for managing import and export operations and ensuring their execution in compliance with regulatory, customs, commercial, and internal requirements. You will also coordinate with foreign suppliers, export customers, and the various internal departments involved in international operations.</p><br><br><p><u>Your main responsibilities</u></p><br><br><p>• Maintain contact and follow-up with foreign suppliers and export customers.<br>• Prepare, negotiate, and follow up on import tenders and orders for raw materials, spare parts, and other products.<br>• Manage import and export files and formalities: foreign trade permits, certificates of origin, export declarations, letters of credit, documentary collections, etc.<br>• Organize and negotiate international maritime, land, and air transport operations according to applicable Incoterms.<br>• Prepare offers for foreign customers and ensure follow-up until orders are received.<br>• Plan deliveries with export customers and ensure follow-up of cash receipts and supplier payments.<br>• Ensure that imported goods comply with internal requirements and ISO 9001 and ISO 14001 standards.<br>• Participate in quality audits and actions related to the environmental approach.<br>• Carry out prospecting and follow-up actions in export markets and prepare CEPEX, FAMEX files, and other export support schemes.</p><br><br> <br> Required profile : <p>• <strong>Bachelor's degree (Bac+3) minimum</strong>, ideally in <strong>International Trade</strong>, Management, <strong>Logistics</strong>, <strong>Supply Chain</strong>, or similar.<br>• <strong>Minimum 5 years of experience</strong> in an <strong>Import-Export</strong> role.<br>• Good command of customs formalities and foreign trade.<br>• Knowledge of Incoterms, international payment methods, and different modes of transport.<br>• Good knowledge of requirements related to ISO 9001 and ISO 14001 standards.<br>• Proficiency in <strong>Arabic</strong>, <strong>French</strong>, and <strong>English</strong>.<br>• Rigor, organization, negotiation skills, autonomy, and good interpersonal skills.<br> </p><br><br> <br><br> </div>
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<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><span>ABOUT THE ROLE</span><br> We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives.<br>
You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI. <br><br><p><b>Responsibilities</b></p><br><ul>
<li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li>
<li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li>
<li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers. </li>
<li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders. Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you. </li>
</ul><br><p><b>REQUIREMENTS</b></p><br><ul>
<li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li>
<li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li>
<li>Successful track-record managing Products across remote teams.</li>
<li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li>
<li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li>
</ul><br><p><b>WHY YOU SHOULD JOIN YASSIR</b></p><br><ul>
<li>Join one of the fastest-growing tech companies in Africa</li>
<li>Have a lasting impact on our company's culture</li>
<li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li>
<li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li>
<li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC</li>
</ul><br> </div>
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<span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting & Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>
<h2 class="h5">Job description</h2>
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<strong>Yassir</strong> est la super application leader dans le domaine des services à la demande, opérant de manière prédominante dans la région du Maghreb. Yassir a pour mission de révolutionner la manière dont les services quotidiens sont accessibles. Actuellement implantée dans plus de 45 villes à travers plusieurs pays tels que l'Algérie, le Maroc, la Tunisie et le Sénégal, notre présence s'étend aussi sur d'autres pays tels que la France et l'Afrique sub-saharienne.<br> Fortement soutenue par des investisseurs de renommée mondiale tels que BOND et Y Combinator, pionniers d'entreprises telles qu'Airbnb, Stripe, Dropbox, et Doordash, Yassir a réussi à faire de nombreuses levées de fonds équivalentes à presque 200 millions $.<br> Au-delà de la simple prestation de services, notre vision est de créer un marché dynamique visant à satisfaire les besoins de nos utilisateurs tout en insufflant des valeurs sociales fondamentales.<br>
<br><br><p><b>À propos du rôle </b></p><br><ul><li>-Structurer davantage la partie Customer Support, renforcer le suivi et le contrôle des équipes et assurer une meilleure qualité de service sur nos deux plateformes.<br></li></ul><br><p><b>Responsabilités :</b></p><br><ul><li>
- Assurer le suivi et le contrôle de l’activité des équipes CS.<br>
- Superviser et accompagner les agents au quotidien.<br>- Mettre en place et assurer les formations nécessaires.<br>- Créer, améliorer et mettre à jour les différents process et procédures.<br>- Définir et suivre les KPIs et les objectifs de performance.<br>- Assurer le suivi de l’activité en temps réel et intervenir en cas de besoin.<br>- Gérer et suivre les réclamations clients ainsi que le service après-vente.<br>- Contrôler la qualité des échanges avec les clients, notamment à travers le suivi des discours et l’écoute des enregistrements.<br>- Identifier les points d’amélioration et mettre en place les actions nécessaires pour garantir une bonne qualité de service et de travail.<br>
- Préparer et gérer les plannings /congés des équipes.<br>- Préparer et partager les différents reportings liés à l’activité et à la performance du Customer Support.<br><br></li>
</ul><br><p><b>Profil requis</b></p><br><strong><span>Expérience :</span></strong><br>- 3 à 5 ans d’expérience dans le Customer Support / Service Client.<br>- Une expérience en management d’équipe.<br>- Une expérience dans un centre d’appels, une plateforme de livraison, un environnement e-commerce ou similaire serait un vrai plus.<br><strong><span>Compétences techniques :</span></strong><br>- Bonne maîtrise du suivi des KPIs et des objectifs de performance.<br>- Maîtrise des outils de reporting et d’analyse.<br>- Capacité à mettre en place et suivre des process et procédures.<br>- Gestion des plannings et organisation des équipes.<br>- Suivi de la qualité des appels et des échanges avec les clients.<br>- Capacité à analyser les réclamations et identifier les principales causes.<br>- Bonne maîtrise d’Excel / Google Sheets.<br>- Bonne capacité de communication en français et en anglais.<br><strong><span>Soft skills :</span></strong><br>- Leadership et capacité à manager une équipe.<br>- Bon sens de l’organisation et rigueur.<br>- Esprit d’analyse et orientation résultats.<br>- Bonne communication et capacité à gérer les situations difficiles.<br>- Réactivité et capacité à prendre des décisions rapidement.<br>- Esprit d’initiative et capacité à proposer des améliorations.<br>- Orientation client et sens du service.<br><br><p><b>Avantages</b></p><br><ul>
<li>Rémunération compétitive et bonus sur la performance.</li>
<li>Complémentaire santé suite à la confirmation du profil.</li>
<li>Formation continue.<br></li>
</ul><br> </div>
<p>At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in leading hotel-operations teams with strong problem-solving capabilities</p><p>Proven experience as F&B Director in upscale resort hotel.</p><p>Excellent leadership skills with a hands-on approach and lead-by-example work style</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Flexibility and a positive, Yes I Can! Attitude</p><p>An eye for detail</p><p>Is a creative problem-solver</p><p>Passionate about creating extraordinary service</p><p>Fluency in French English</p><p>Excellent written and verbal communication skills</p><p>Experienced in using IT systems on various platforms</p><p>Excellent Power Point and Excel skills</p>
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Job : <p>Reporting to the Site Director, the Industrial Director is responsible for the operational performance of the site. They ensure the achievement of objectives in terms of safety, quality, productivity, costs, deadlines, and team development, while ensuring compliance with food safety standards.</p><br><br><p><strong>Main responsibilities</strong></p><br><br><p>Participate in the definition and implementation of the site's industrial strategy.<br>Lead the Process, Production, Utility, and Preventive Maintenance departments.<br>Corrective Maintenance and Maintenance Methods and TPM.<br>Ensure the safety of employees and promote a strong HSE culture.<br>Optimize production costs and sustainably improve industrial performance.<br>Develop a Lean Manufacturing and Continuous Improvement culture.<br>Prepare and monitor operating and investment budgets (Capex/Opex).<br>Lead industrialization and development projects.<br>Analyze performance indicators and implement appropriate action plans.<br>Ensure compliance with regulatory requirements, HSE, and Quality standards.<br>Manage, develop, and support industrial teams.<br>Ensure effective collaboration with the Quality, Supply Chain, Purchasing, HR, Finance, Sales, and Industrial Performance departments.</p><br><br> <br> Required profile : <p>- Engineering degree in Food Industry from ESIAT.<br>- Minimum 10 years of experience in an industrial environment, including at least 5 years in an Industrial Director or Production Director role.<br>- Experience in the agri-food industry is highly desirable.</p><br><br><p><u>Technical skills</u><br>- Industrial site management.<br>- Lean Manufacturing, TPM, SMED, 5S, Kaizen.<br>- Budget management (CAPEX/OPEX).<br>- Industrial project management.<br>- Proficiency in ERP systems and performance analysis tools.<br>- Good knowledge of quality and food safety standards.<br>- Proficiency in French and English.</p><br><br><p><u>Personal qualities</u><br>- Leader.<br>- Team builder.<br>- Strong results orientation.<br>- Strategic vision.<br>- Analytical skills and decision-making ability.<br>- Excellent communication and change management skills.<br>- Ability to motivate teams around ambitious goals.</p><br><br> <br><br> </div>
<p>Manages and supervises the Logistics Network Purchasing and Management org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Logistics Network Purchasing and Management on country level</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in VCM Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>
<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French & English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>
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<p><b><u>About Prysmian :</u></b></p><br><p>Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customer base, the company is well-placed to capitalise on its leading positions and win in new, growing markets.</p><br><p>Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high-performing, sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions.</p><br><p>Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, over 33,000 employees, 109 plants and 27 R&D centres in over 50 countries, and sales of over €17 billion in 2024.</p><br><p><b><u>Why join us?</u></b></p><br><p>Determination, trust and simplicity are part of our DNA.</p><br><p>At Prysmian you'll find the resources to work in an environment that promotes individual responsibility, employee development, diversity and a culture of feedback (whether through our employee survey, our international programs, or our internal academy dedicated to development).</p><br><p>Prysmian is also a company resolutely committed to inclusion and equality between men and women, because we all have a role to play in advancing this major social cause.</p><br><p>Our ambition: to build a more sustainable world, thanks to and with our employees.</p><br><p>For more information: https://www.prysmiangroup.com/ and Prysmian Group on LinkedIn</p><br><p><u><i><b>We are looking for an HR Manager to manage our Menzel site :</b></i></u></p><br><p>The HR Manager will play a key role in driving organizational effectiveness, supporting business, fostering employee engagement, and promoting a positive and inclusive work environment.</p><br><p>The position requires strong expertise in labor relations, workforce planning, payroll, as well as change management in a manufacturing environment.</p><br><p>The ideal candidate possesses strong interpersonal and communication skills, and demonstrates the ability to build trusted relationships with employees, managers, employee representatives, and external stakeholders.</p><br><p><u><b>Key Requirements :</b></u></p><br><ul><li><p>Bachelor's or Master's degree in Human Resources, Business Administration, Law, or a related field.</p><br></li><li><p>Proven HR experience in an industrial or multinational environment.</p><br></li><li><p>Strong knowledge of Tunisian labor law and employee relations.</p><br></li><li><p>Experience managing union and employee representative relationships.</p><br></li><li><p>Strong leadership, communication, and change management skills.</p><br></li><li><p>Fluent in Arabic and French; English proficiency is required.</p><br></li><li><p>Ability to work in a fast-paced, matrix organization and support business.</p><br></li></ul><p>This is a great opportunity for an HR professional who is passionate about people, business partnership, and organizational development in an international manufacturing environment.</p><br><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay. </p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</p><br><br></li><li><p>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</p><br><br></li><li><p>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</p><br><br></li><li><p>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</p><br><br></li><li><p>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</p><br><br></li><li><p>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</p><br><br></li><li><p>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</p><br><br></li><li><p>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</p><br><br></li><li><p>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</p><br><br></li><li><p>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</p><br><br></li><li><p>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</p><br><br></li><li><p>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><br><br></li><li><p>3-5 years of experience in Front Office, Guest Relations.</p><br><br></li><li><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><br><br></li><li><p>Excellent verbal and written communication skills in both English and French.</p><br><br></li><li><p>Strong communication and interpersonal</p><br><br></li><li><p>Attention to detail and accuracy in managing guest profiles and preferences.</p><br><br></li><li><p>Ability to remain calm and professional under pressure</p><br><br></li><li><p>Time management and prioritization skills</p><br><br></li></ul><p><b>What we offer: </b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Describe the primary goals, objectives or functions or outputs of this position.</p><br><p>Business Development Manager (BDM) represents the Facial Aesthetics product portfolio to targeted aesthetic customers within a designated geographical area. Responsible for creating product acceptance and enhancing portfolio growth through business development activities. The BDM provides technical product and procedure expertise as well as competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan.</p><br><p>Responsibilities</p><br><p>List up to 10 main responsibilities for the job. Include information about the accountability and scope.</p><br><ul><li>The Business Development Manager leverages resources to accelerate the adoption and sales growth of the Facial Aesthetics portfolio which includes for BOTOX® Cosmetic, JUVEDERM® Collection of fillers, and Kybella® brands. Synergistically works and coordinates activities with other Allergan Aesthetics cross portfolio partners and support teams. Complies with required reporting, requests, and compliance policies.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><p>List required and preferred qualifications (up to 10). Include education, skills and experience.</p><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred</li><li>Experience and knowledge of general marketing principles and concepts within the healthcare environment. Experience and knowledge of inner workings of a physicians practice</li><li>Valid driver’s license</li><li>Strong business acumen and analytical skills. Proven record of driving sales execution. Effective consultative support. Strong problem solving and resolution skillset. Ability to develop key strategies and execute.</li><li>Strong communication and presentation skills, both verbal and written. Strong contract and negotiating skills. Financial and budgetary experience.</li><li>Ability to travel and be in the field four days a week</li><li>Ability to lift 50 lbs.</li><li>Proficiency on excel, word, power point and other software skills</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<b>Position:</b>Field Sales Manager<br><b>Job Description:</b><p><b>What You Will Be Doing</b></p><br><br><ul><li>Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience make solid decisions on strategy and direction. Direct value added sales opportunities by implementing supply chain, engineering, supplier, or service excellence strategies. Identifies and helps achieve sales branch goals, not just team goals. </li><li>Manage Team: Recruits, hires and mentors sales staff. Manage employee performance. Ensure team is trained and has resources to deliver sales plans. Coach and provide feedback to employees. Deliver high potential sales representatives for future management roles. Use managerial courage to make difficult decisions when necessary. Prepare development plans for employees. </li><li>Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by providing superior service and operation excellence. Implement effective and practiced techniques for solving problems. Effectively communicate with all levels (supplier, customer, vendor). Attend reviews and meetings. Increase management presence at customer accounts in order to achieve access to decision makers.</li><li>Leadership: Act as leader in the branch. Instill vision and create enthusiasm to achieve goals. Use data and analysis to make recommendations to team and to management. Responsible for budgeting and planning. Key leader in facilitating implementation of process improvement based on data.</li><li>This job profile requires the assignment and participation in a sales compensation plan. This role is a 60/40 split; the total compensation posted includes the commission.</li></ul><p><br><b>What We Are Looking For</b></p><br><br><ul><li>Previous experience managing a team is strongly preferred</li><li>Experience working with partners in the IT Sales Channel</li><li>Experience selling technology solutions is required. Experience with software and Citrix is preferred.</li><li>Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)</li><li>Is accountable for the performance and results of a team within own discipline or function</li><li>Adapts departmental plans and priorities to address resource and operational challenges</li><li>Decisions are guided by policies, procedures and business plan; receives guidance from senior manager</li><li>Provides technical guidance to employees, colleagues and/or customers</li><li>Exercises limited management authority; sets employee performance objectives, conducts performance reviews and recommends pay actions </li><li>Defines team operating standards and ensures essential procedures are followed based on knowledge of own discipline</li><li>Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.</li></ul><br><p><b>Work Arrangement</b>:</p><br><br><p>For candidates in Colorado; Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. </p><br><br><p>For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </p><br><br><br><p><b><span>What’s In It For You</span></b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off (including sick, holiday, vacation, etc.)</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</li><li>On-site Café with Catering Option for Busy Lifestyles</li><li>24/7/365 On-site Gym and Lockers, Free for Use to All Employees!</li><li>Bike Racks</li><li>And more!</li></ul><br><b>Annual Hiring Range/Hourly Rate:</b><br>$115,800.00 - $180,403.61<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<b>Position:</b>Global Partner Program Manager<br><b>Job Description:</b>Role Overview<p>Arrow ECS is seeking a Global Partner Program Manager to support the design, launch, governance, and ongoing management of a scalable global partner program. This role will coordinate cross-functional teams, manage program reporting, and help drive adoption, consistency, and measurable business impact across regions.</p><br><br><br><p><b><span>What</span><span>You’ll</span><span><span> Be Doing</span></span></b></p><br><br><ul><li>Support the design, launch, and ongoing management of a global partner program.</li><li>Translate program objectives into clear plans, milestones, governance routines, and success measures.</li><li>Coordinate cross-functional workstreams across operations, marketing, IT, legal, sales, finance, regional teams, vendors, and partners.</li><li>Manage the team scorecard and impact metrics to track adoption, performance, and business outcomes.</li><li>Liaise with Finance and IT to ensure consistent reporting, dashboards, data definitions, and measurement processes.</li><li>Partner with Marketing Intelligence on segmentation adjustments tied to program eligibility, insights, and go-to-market priorities.</li><li>Prepare clear communications, status updates, launch summaries, and stakeholder briefings.</li></ul><br><br><p><b><span>What We're Looking For</span></b></p><br><br><ul><li>Bachelor’s degree in Business, Marketing, Technology, Operations, or a related field; Master’s degree preferred.</li><li>12+ years of related experience, or equivalent experience, in partner programs, channel management, program management, sales operations, marketing operations, or strategic business execution.</li><li>Strong project management skills, including planning, dependency tracking, risk management, reporting, and follow-up.</li><li>Experience managing complex, cross-functional initiatives across regions, time zones, and matrixed teams.</li><li>Strong written and verbal communication skills, including executive-ready updates and decision materials.</li><li>Outcome-oriented mindset with a bias for action, accountability, and measurable impact.</li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li>Experience with partner incentives, enablement, loyalty programs, or channel program governance.</li><li>Experience in IT distribution, technology ecosystems, cloud marketplaces, or partner-led go-to-market models.</li><li>Proficiency with data analysis, dashboards, reporting tools, or program performance tracking.</li></ul><br><p><b>Work Arrangement</b></p><br><br><p><span><span>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership</span></span></p><br><br><br><p><b>What's In It For You</b></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><br><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><br><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><br><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><br><ul><li><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></li></ul><br><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><br><ul><li><span><span>Growth Opportunities</span></span></li></ul><br><ul><li><span><span>And more!</span></span></li></ul><br><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$121,300.00 - $175,009.56<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
<p>This role has been designed as Onsite with an expectation that you will primarily work from an HPE office.</p> <p> <b>Who We Are:</b> </p> <p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p> <p> <b>Job Description:</b> </p> <p> <b> <i>Job Family Definition:</i> </b> </p> <p>Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in alignment with HPE business priorities. Drives end-to-end revenue, HPE profitability, and pipeline through joint business plans and data-driven sales efforts. Articulates both HPE global and local business strategies to effectively sell with , sell to , and sell through the Partner, creating a scalable selling ecosystem. Develops knowledge of Partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology to differentiate HPE from competitors. Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed. Aligns field sales to drive increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem. Leads HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE. These jobs focus on selling to customers through the Partner as an extension of HPE's salesforce, typically through work that occurs outside HPE offices.</p> <p> <b> <i>Management Level Definition:</i> </b> </p> <p>Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.</p> <p> <i> <b>Responsibilities:</b> </i> </p> <ul> <li>Serves as a trusted advisor and expert to the Partner (e.g. Value Added Reseller (VAR), Distributor, SI, ISV, Managed Service Provider) on where to play within emerging trends in Partner's ecosystem in alignment with HPE business priorities. Works with the Partner to create a mutually beneficial plan for the future.</li> <li>Drives end- to end HPE revenue, profitability, and pipeline by creating joint business plans and leading data-driven sales efforts with the Partner.</li> <li>Articulates both HPE global and local business strategies to effectively "sell with," "sell to," and "sell through" the Partner, creating a scalable selling ecosystem. Tailors solutions to influence the broader Partner ecosystem.</li> <li>Develops thorough knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology and communicates value of the portfolios and solutions to better differentiate HPE from competitors.</li> <li>Demonstrates business and sales leadership by building mutually beneficial, executive-level relationships with one or many Partners to grow HPE market share.</li> <li>Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed, including sales cadence, education, marketing, executive briefings, proactive forecasting, business planning, and client engagements. Drives HPE marketing strategy through the customer.</li> <li>Drives account mapping process with the Partner and HPE Sales teams to align field sales. Promotes increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem.</li> <li>Leads and implements HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE. Influences Partner to drive increased number of sellers, Solution Architects, and other Partner resources to HPE portfolio.</li> <li>Tailors selling solutions to fit the needs of the partner's customer profile including HPE products, services and technology alliances to achieve assigned quota.</li> <li>May recruit and develop business relationships with new partners, working to increase partner commitment to HPE.</li> <li>May spend time monitoring Partner sales floor to help develop pipeline.</li> <li>Works to ensure that partners are aware of, and compliant with, HPE's SBC requirements for Partners, including applicable legal obligations.</li> </ul> <p> <i> <b>Education and Experience:</b> </i> </p> <ul> <li>University or Bachelor's degree preferred, or equivalent experience.</li> <li>Typically 6-10+ years of selling experience at end-user account or partner level.</li> <li>Experience selling to partners in a complex environment.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>University or Bachelor's degree preferred, or equivalent experience.</li> <li>Typically 6-10+ years of selling experience at end-user account or partner level.</li> <li>Experience selling to partners in a complex environment.</li> </ul>