Security Officer Jobs in Tunisia

<p>Ensure the deployment and animation of the demand management profession according to the One Safran repository standards. Pilot the coherence and adherence of PIC PDP and be the guarantor of its reliability. Pilot, monitor and optimize the availability of parts necessary to ensure on-time delivery. Manage the team of demand managers. Anticipate and ensure the technical feasibility of programs before final customer need (06-week horizons). Anticipate component shortages and coordinate with the Purchasing/Planning teams and customer teams (customer communication) for the security of new programs. Send acknowledgments of receipt and confirm planned delivery dates. Ensure the interface between the customer and the planners for urgent requests and customer shortages. Ensure the availability of products on the planned dates. Coordinate between the various stakeholders in case of delivery delays and ensure that all components requested by the customer are delivered on time. Coordinate shipments at the best cost with the import/export flow manager in compliance with agreements with the customer (inform of product availability if INCOTERM = EXWORKS). Ensure delivery follow-up until product reception by the customer (if INCOTERM EXWORKS). Pilot performance indicators related to the demand management perimeter; "Demand Reliability and Stability". Carry out the PIC and its monthly review (according to UO needs). Lead continuous improvement projects for demand management processes and tools, by proposing optimization ideas and contributing to the implementation of new initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Strategic watch<br>Customer Orientation<br>Organization<br>Eloquence<br>Developed analytical skills<br>Rigor</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your Missions: Verify the prices charged to residents against the contracts. Ensure the correct application of contractual conditions. Verify arrivals against vouchers or reservations. Verify and control the cash register reports and invoices for each point of sale. Verify the conformity of invoice posting. Verify the offers, discounts and deductions of the day. Verify no-shows and ensure that the cancellation has been received by the hotel and made according to the contractual conditions. Prepare billing control printouts. Verify the credit limit of resident clients. Prepare printouts before and after closing. Verify and reconcile turnover. Carry out all necessary reconciliations. Ensure that the shift banking operations are subject to thorough checks and that the correct cash handling procedures are followed. Ensure the security of cash register funds and ensure that cash handling procedures are strictly followed. Manage any customer objections and/or remarks. Prepare activity reports and any incidents that occurred during the night. Hygiene / Personal Safety / Environment: Maintain the cleanliness of the work area. Apply hotel safety rules (fire, night patrol, access closures). Respect the commitments of the establishment's Environmental Charter (energy conservation, recycling, waste sorting, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education/Professional Experience: Higher education diploma in accounting and/or hospitality and/or management and/or any person motivated by this sector of activity, regardless of their initial training, after validation of their skills and motivation. Fluency in French and professional English. Excellent interpersonal skills, welcoming and service-oriented, good listening and anticipation skills. Professional appearance, clear communication, self-control, rigor, strong numerical aptitude. Autonomous and responsible. Ethical and honest.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verification of prices charged to residents against contracts. Ensure the correct application of contractual conditions. Verification of arrivals against vouchers or reservations. Verify and control cash reports and invoices for each point of sale. Verification of the conformity of invoice posting. Verify offers, discounts and deductions of the day. Verify no-shows and ensure that the cancellation has been received by the hotel and made according to the contractual conditions. Prepare billing control printouts. Verification of resident clients' credit limits. Prepare pre- and post-closing printouts. Verification and reconciliation of turnover. Perform all necessary reconciliations. Ensure that shift banking operations are thoroughly checked and that proper cash handling procedures are followed. Ensure the security of cash register funds and ensure that cash handling procedures are strictly followed. Manage any customer objections and/or remarks. Prepare activity reports and any incidents that occurred during the night. Hygiene / Personal Safety / Environment: Maintain the cleanliness of the work area. Apply hotel safety rules (fire, night patrol, access closures). Respect the commitments of the establishment's Environmental Charter (energy conservation, recycling, waste sorting, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education/Professional Experience: Higher education diploma in accounting and/or hospitality and/or management and/or any person motivated by this sector of activity, regardless of their initial training, after validation of their skills and motivation. Fluency in French and professional English. Excellent interpersonal skills, welcoming and service-oriented, good listening and anticipation skills. Professional appearance, clear communication, self-control, rigor, strong numerical aptitude. Autonomous and responsible. Ethical and honest.</font></font></p>

<p>Manage ServiceNow platform upgrades, releases and patching activities while ensuring platform performance, reliability, security and compliance with governance standards and architectural principles Support, enhance and continuously optimize ServiceNow products and modules, including ITSM, Strategic Portfolio Management (SPM), CMDB, Asset Management, Knowledge Management and custom business applications Drive the evolution toward Autonomous IT through automation, self-service capabilities and AI-driven operations while enabling proactive service management based on high-quality service and configuration data Establish and further develop ServiceNow as an enterprise-wide platform for workflow automation across business functions Analyze, redesign and digitalize business processes by transforming manual activities into efficient and scalable digital workflows Develop dashboards, reporting capabilities and actionable insights to support data-driven decision-making and enhance user experience</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Business Informatics, Information Technology, Computer Science or a comparable qualification Several years of professional experience as a ServiceNow Consultant, Solution Consultant, Technical Consultant or in a comparable role, including experience designing, implementing and enhancing ServiceNow solutions Strong understanding of IT service management principles, enterprise workflows and digital process optimization Experience working with ServiceNow modules such as ITSM, Strategic Portfolio Management (SPM), CMDB, Asset Management, CSM or custom application development Knowledge of modern platform, integration and automation technologies, ideally complemented by ServiceNow certifications such as CSA, CAD or comparable credentials Passion for improving user experiences through technology and driving continuous improvement in collaboration with technical and business stakeholders Strong communication and consulting skills combined with a structured, analytical and solution-oriented mindset Fluent English skills</p>

<p>Ensures functionality of the maintenance process for production equipment - Ensures technical availability of production equipment - Makes improvement suggestions for the maintenance process and production equipment/facility equipment - Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions - Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment) - Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance - Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities - Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable) - Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).<br>Desired experience in an industrial environment (ideally in a production setting).<br>Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.<br>Analytical mindset, thoroughness, and ability to prioritize.<br>Team player with initiative and a proactive attitude.</p>

<p>POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, credit cards payments in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp;</strong>&nbsp;<br> The Volunteer Services Centre (VSC), part of UNV’s Management Services, supports a growing global portfolio of over 15,000 UN Volunteers (2025), delivering timely and high-quality services across the full volunteer lifecycle. This includes recruitment, pre-assignment processing, contract administration, payroll, separation, and evacuation support for UN Volunteers serving with UN agencies, funds, programmes, and missions. With a presence in 13 locations worldwide, VSC ensures consistent and compliant service delivery across diverse operational contexts.</p><br> <p>Under the guidance and supervision of the Operations Associate/Team Leader (G7) for the duty station, the Operations Associate supports the delivery of end-to-end volunteer lifecycle services within the VSC. The role contributes to timely onboarding, contract administration, and accurate management of benefits &amp; entitlements, and lifecycle events.</p><br> <p>The incumbent ensures the integrity, transparency, and accuracy of service delivery in line with the UN Volunteers Conditions of Service (COS), policies, and procedures, while maintaining high-quality outputs and consistency across multiple countries and stakeholders.</p><br> <p>VSC collaborates closely with the Volunteer Solutions Section (VSS), headquarter units, Regional Offices, Field Units, the UNDP Global Shared Services Centre, and other UN partners to deliver coordinated services. The Operations Associate advises stakeholders on policies and procedures, promotes a collaborative and client-focused approach, and supports the timely implementation of the VSC work plan.</p><br> <p><strong>Scope of Work&nbsp;</strong><br> The Operations Associate supports the delivery of end-to-end UN Volunteer lifecycle services, ensuring timely, accurate, and compliant execution of operational processes from onboarding through separation across multiple countries and stakeholders.</p><br> <p><strong>3.1 Provision of Volunteer Lifecycle Services</strong></p><br> <ul> <li>Facilitae processing of assignments from offer issuance through entry on duty and separation, including offer and/or contract generation and management, benefits &amp; entitlements, life events, separations, verification of documentation and required clearances.</li> <li>Review, validate and follow up on pre-assignment requirements, including PII updates, mandatory courses, beneficiary information, banking details, medical clearance, etc.&nbsp;</li> <li>Administer volunteer contracts and manage lifecycle processes, including benefits, entitlements, claims, and life events in line with the UNV Conditions of Service.</li> <li>Handle complex and sensitive cases, including medical and security evacuations, contract amendments, resignations, terminations, and recovery of overpayments, ensuring confidentiality and compliance.</li> <li>Administer and certify processing of benefits in full compliance with applicable provisions of the UN COS.</li> </ul> <p><strong>3.2 Data Management and Compliance</strong></p><br> <ul> <li>Review validate, and record supporting documentation and transactions in corporate systems to ensure accuracy for payroll processing, reporting, and audit purposes.</li> <li>Support payroll-related administration by reviewing payment requests, ensuring completeness and alignment with the COS, following up on HR data corrections, and coordinating on payroll and banking exceptions, including returned or rejected payments where applicable.</li> <li>Maintain accurate and up-to-date records and case history in relevant systems, ensuring full traceability and proper documentation of all actions.</li> <li>Ensure all activities are compliant with applicable policies, procedures, and internal control frameworks.</li> </ul> <p><strong>3.4 Coordination and Client Service Delivery</strong>&nbsp;</p><br> <ul> <li>Liaise with Regional Offices, Field Units, UN entities, and internal teams to coordinate service delivery and resolve operational queries and ensure consistent application of policies and procedures.</li> <li>Provide guidance to stakeholders, including UN Volunteers, on lifecycle processes, documentation requirements and service-related matters, and ensure timely follow-up on pending actions and exceptional case.</li> <li>Support handling, follow=up, and escalation of operational queries and cases in line with established workflows, ensuring appropriate communication and resolution.</li> </ul> <p><strong>3.5 Monitoring, Issue Resolution and Risk Management&nbsp;</strong></p><br> <ul> <li>Monitor the progress of lifecycle cases and service transactions across deployment, contract administration, payroll and separation.&nbsp;</li> <li>Identify risks, delays, or inconsistencies and escalate issues as appropriate.</li> <li>Support timely resolution of operational issues, coordinating with relevant teams and service providers where required.</li> </ul> <p><strong>3.6 Knowledge Management</strong>&nbsp;</p><br> <ul> <li>Contribute to the review and continuous improvement of workflows, standard operating procedures and templates by identifying bottlebecks and operational gaps.</li> <li>Provide inputs for preparation of knowledge articles, frequently asked questions (FAQ) and best practices. Support knowledge sharing through development of training materials, guidance notes, and lessons learned.</li> <li>Participate in knowledge networks and communities of practice.</li> </ul> <p><strong>3.7</strong> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.</p><br> <p><strong>4.&nbsp;&nbsp;&nbsp;&nbsp;Institutional Arrangement</strong><br> The Operations Associate will report to the Operations Associate/Team Leader (G7) for the location under the substantive guidance of the P3 Operations Specialist and overall leadership of Deputy Chief, Volunteer Services Centre (VSC).&nbsp;</p><br> <p><strong>Competencies</strong></p><br> <strong>CORE</strong> <br> <p>Achieve Results&nbsp;</p><br> <ul> <li>Plans and monitors own work, pays attention to details, delivers quality work by deadline</li> </ul> <p>Think Innovatively: &nbsp;</p><br> <ul> <li>Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp;</li> </ul> <p>Learn Continuously:&nbsp;</p><br> <ul> <li>Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</li> </ul> <p>Adapt with Agility: &nbsp;</p><br> <ul> <li>Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp;</li> </ul> <p>Act with Determination: &nbsp;</p><br> <ul> <li>Shows drive and motivation, able to deliver calmly in face of adversity, confident</li> </ul> <p>Engage and Partner:&nbsp;</p><br> <ul> <li>Demonstrates compassion/understanding towards others, forms positive relationships</li> </ul> <p>Enable Diversity and Inclusion:&nbsp;</p><br> <ul> <li>Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp;</li> </ul> <p><strong>Cross-Functional &amp; Technical competencies:</strong></p><br> <p>Managing Compensation and Benefits</p><br> <ul> <li>Ability to design compensation plans which are aligned to current and future organization needs and market conditions; knowledge of and ability to apply the ICSC compensation methodologies and principles.</li> <li>Knowledge of and ability to design benefits-related processes, programmes, and tools, including benefit enrolment and amendments.&nbsp;</li> </ul> <p>Payroll management: &nbsp;</p><br> <ul> <li>Knowledge of and ability to apply mechanisms and tools to collect payroll data, process payroll and manage payroll reports.</li> </ul> <p>Customer Satisfaction/Client Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy.</li> <li>Look for ways to add value beyond clients' immediate requests.&nbsp;</li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <p>Operations management</p><br> <ul> <li>Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.&nbsp;</li> <li>Knowledge of relevant concepts and mechanisms.</li> </ul> <p>Digital Awareness and Literacy</p><br> <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.</li> </ul> <p><br> Communication&nbsp;&nbsp;</p><br> <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.<br> &nbsp;</li> </ul> <p>Knowledge Generation</p><br> <ul> <li>Ability to research and turn information into useful knowledge, relevant for content, or responsive to a stated need.</li> </ul> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li>Secondary Education with at least six (6) years relevant work experience, or Bachelors’ degree in Human Resources, Business or Public Administration, with relevant work experience of at least three (3) years will be given due consideration.&nbsp;</li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>Minimum Minimum 3-6 years of experience in client services provision, is required at the national or international level, including some experience in the area of HR transactions, recruitments, benefits and entitlements administration</li> </ul> <p>Required Skills</p><br> <ul> <li>Advance user of MS Office packages (MS Word, Excel etc.).&nbsp;</li> <li>Experience in handling of web-based management systems.</li> <li>Proficiency in using collaboration tools, as well as familiarity with digital platforms and new technologies.&nbsp;<br> &nbsp;</li> </ul> <p>Desired skills&nbsp;</p><br> <ul> <li>Demonstrated knowledge of integrated HR management systems. &nbsp;&nbsp;</li> <li>Experience working in web-based management/CRM systems.&nbsp;</li> <li>Experience in an international or non-profit context would be an asset.</li> <li>Experience working with volunteers would be an asset.</li> </ul> <p><strong>Languages:</strong></p><br> <ul> <li>Fluency in English, French and Arabic is required.</li> </ul> <p><strong>Professional Certificates:</strong></p><br> <ul> <li>HR certification desirable although not required.</li> </ul> <p><strong>Disclaimer:</strong></p><br> <ul> <li>Only short-listed applicants will be contacted.</li> <li>The successful candidate will hold a UNDP NPSA contract.</li> <li>This vacancy announcement is open to Tier 1, and 2 candidates.</li> <li>Open to nationals of Tunisia ONLY</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> &nbsp;#LI-DNI&nbsp;<br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and monitor compensation systems.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and control employee payroll.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the preparation of social and legal declarations. (CNSS, CAVIS, HEALTH INSURANCE etc.).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the proper application of Safran's collective agreements in Tunisia.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To motivate, manage and develop your team.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing social dashboards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the management of cash registers at the Safran campus in Tunisia.</font></font></p><h3>Complementary Description</h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis and monitoring of remuneration systems: Analyze the discrepancies observed by Function/Occupation.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the execution and coordination of qualitative and quantitative studies (compensation surveys) across all functions and professions on the Safran Tunisia campus.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform simulations on the evolution of the payroll.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision and control of employee payroll:</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the monthly smooth running of payroll operations.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Control and secure payroll management.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the proper application of the payroll procedure at all times.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be a driving force in the evolution of payroll management software.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of the preparation of social and legal declarations.</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect the payment deadlines for social security contributions (CNSS, CAVIS, health insurance, etc.)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining good relations with social organizations and control institutions.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collective agreements at the Safran Campus in Tunisia.</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the strict application of labor law.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the proper application of collective agreements.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To motivate, guide and develop your team.</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To lead, motivate and supervise a team of payroll managers.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Social dashboards.</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create social dashboards: monitoring payroll, monitoring staff numbers, etc.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cash management for the Safran campus in Tunisia:</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the recording of the streams</font></font></p><p><strong>Desired Candidate Profile</strong></p><h3>Job Requirements</h3><ul><li>Eloquence en communication</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discipline and Rigor</font></font></li><li>Orientation support et solution</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Structuring the discourse</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Direction of active costing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proactive</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R activity and agility</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, credit cards payments in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>The Painter is responsible for maintaining the appearance and condition of the hotel's interior and exterior surfaces through painting, touch-ups, wall repairs, and decorative finishes. The role ensures that guest rooms, public areas, and back-of-house facilities are maintained to the highest standards of cleanliness, safety, and presentation. Respond and attend to hotel painting requests. Prepare surfaces for painting by cleaning, sanding, filling cracks, and applying primers. Paint, stain, varnish, and finish walls, ceilings, doors, furniture, and other hotel surfaces. Perform touch-up painting in guest rooms, corridors, lobbies, restaurants, and meeting areas. Coordinate work schedules to minimize disruption to hotel guests and operations. Assist the Engineering/Maintenance team with general maintenance tasks when required. <br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>POSITION SUMMARY Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>Leads Facility Management org unit .</p><br><p>- Manages and supervises the Facility Management org unit according to defined objectives and KPIs.<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery.<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution.<br></p><br><p>- Leads the direct reports in the area of responsibility.<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received.<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results.<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional. development and provides assistance for using newly acquired knowledge.<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth.<br></p><br><p>Functional accountability for Facility Management on site level.</p><br><br><br>Qualifications and Experience<ul><li>Education Level: University Degree in technical field.</li><li>Experience : Min 5 years in&nbsp;in Facility Management, Maintenance, or Industrial Services.</li></ul><br><br>Benefits<ul><li>English A2.</li><li>Job Scheduling.</li><li>Problem Analysis.</li><li>Production Management.</li><li>Facilities Management.</li><li>Facility Asset Management.</li><li>Building Management.</li><li>Building Security.</li><li>Energy Management.</li><li>Drawings/Specifications.</li></ul><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our team expansion in Tunisia, we are recruiting an experienced French Payroll Specialist. You will join a dynamic and committed team in an international environment where quality, transparency, performance, solidarity, and continuous improvement are central to our operations. Work Location: Tunis. Your main responsibilities will include: Producing and verifying monthly payroll: entering and checking variable elements, verifying payroll, and producing declarations, while respecting deadlines and quality requirements. Checking and ensuring the reliability of payroll data to guarantee its accuracy and compliance. Managing payroll-related administrative tasks: certificates, social security contributions, final pay settlements, etc. Ensuring compliance with social legislation and applicable collective bargaining agreements. Perform post-payroll activities and ensure necessary checks. Contribute to the continuous improvement of payroll processes and participate in various cross-functional projects. Collaborate proactively with the Payroll and HR teams. Participate in resolving any anomalies and provide support to various stakeholders on payroll-related matters.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p>Vous disposez d'une exp rience confirm e d'au moins 3 ans en paie fran aise . Vous avez une excellente ma trise du fran ais , l'oral comme l' crit. Vous ma trisez les principaux m canismes de la paie fran aise et disposez d'une bonne connaissance de la l gislation sociale. La connaissance du logiciel Pleiade de paie fran aise et/ou de SAP est fortement appr ci e. Vous avez une tr s bonne ma trise d'Excel . Vous tes issu(e) d'une formation sup rieure en finance, comptabilit , ressources humaines, gestion ou dans un domaine similaire. Vous tes reconnu(e) pour votre rigueur, votre sens de l'analyse et votre autonomie . Vous tes dot (e) d'un bon esprit d' quipe , d'un sens du service et d'une capacit prendre des initiatives. Vous tes l'aise dans un environnement n cessitant agilit , adaptation et apprentissage continu . Vous tes particuli rement attentif(ve) la confidentialit des donn es et au respect des proc dures.</p>

<p>Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><br></p><p><b>Key Responsibilities</b></p><ul><li>Act as the primary liaison between the headquarters, Fellows and implementation partners in Tunisia ensuring smooth communication, coordination, and timely flow of information.</li><li>Step in to fill gaps in cases where local partners are unable to provide support, ensuring that Fellows receive timely assistance</li><li>Oversee and support local partners in fulfilling their responsibilities, including secure communication with Fellows, programme delivery, documentation, and reporting.</li><li>Support monitoring and evaluation of project activities</li><li>Ensure compliance to administrative, security and financial processes in line with MiCT standards and templates.</li><li>Where required attend in-person events and meetings.</li><li>Support the Social Media Manager with timely updates on fellows activities, events, and other program highlights from the region.</li><li>Coordinate knowledge management for program aspects in collaboration with local partners and MiCT headquarters.</li><li>Contribute to regional planning and development by identifying challenges, opportunities, and areas for improvement in coordination with the local partners and headquarters.</li></ul><p>How to apply</p><p>Application Process</p><p>Applications, including the following should be emailed to EMAIL_ADDRESS-international.org by 23.59pm CET on 05.08.2026, citing the subject: Regional coordinator North Africa</p><ul><li>Cover Letter</li><li>CV</li><li>Daily rate in EUR incl. VAT</li></ul><p><strong>Desired Candidate Profile</strong></p><p>About MiCT Media in Cooperation and Transition (MiCT) is a non-profit organisation delivering expert media services in complex and challenging contexts with passion, precision, and agility. Through collaborative work with partners, MiCT fosters transparent, inclusive, and fair dialogue supporting resilient societies. Operating across three continents and 15 countries, MiCT facilitates journalist training, media content production, research, monitoring, and supports the financial sustainability of media partners.</p><p>Qualifications &amp; Requirements</p><ul><li>Minimum 3 years of experience in project management of emergency support projects across Northern Africa</li><li>Fluency in Arabic is required; working knowledge of English is essential</li><li>Thorough understanding of regional political and media contexts</li><li>Experience in individual case management, including psychological first aid</li><li>Experience communicating under stressful conditions</li><li>Familiarity with discourse around exile and crisis journalism, media freedom and critical, non-discriminatory development communication</li><li>Flexibility and teamwork</li><li>The position requires availability in Tunis, Tunisia for 3 months per half year implementation period</li></ul>

<p><b>POSITION SUMMARY </b>Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education</b>: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><b>POSITION SUMMARY </b>Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education</b>: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Flexible schedule: 5 days a week, from 8:00 AM–4:00 PM or 12:00 PM–8:00 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3WO</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Saturday and Sunday, 20:00 PM–2 AM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>