وظائف في تونس
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وظائف شاغرة
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Drives delivery of training services as defined in department or team scope and yearly operational department or team plans</p><p>Manages and monitors induction trainings incl. planning, logistics, training conduction, data collection, evaluations, reports</p><p>Supports regular and needs based training needs analysis and elaboration of suitable training programs</p><p>Develops, sets-up and conducts trainings in defined areas incl. training curriculum definition, training content and material creation, conduction and monitoring</p><p>Provides advice and subject matter expertise in the area of training, within HR community and towards the business</p><p>Ensures adherence to globally defined policies, processes, tools and frameworks</p><p>Ensures accurate & compliant data quality for all training related data, regular maintenance and required cleansing of data according to global and local rules defined</p><p>Prepares regular ad-hoc analysis, reports and presentations</p><p>Supports and leads upon request global and local initiatives and roll-ins of training and related programs, policies, processes, projects</p><p>Secures continuous improvement of training processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Level of Education: University Degree</p><p>Branch of Study: All branches</p><p>Experience: 1 year of experience is appreciated</p><p>Languages: French and English</p><p>Social Competences: Communication / Social and intercultural sensitivity / Change management / Target and result orientation / Motivation and resilience / Self-organisation / Conflict management / Teamwork</p><p>Professional Competences: Adult Learning Theory / Blended Learning / E-learning concepts / Skills and competency modelling / Training management / Leadership development programmes</p><p></p></section>
S-E-SE Transportation Coordination LEONI Wiring System Egypt S.A.E
اللوجستيات وسلاسل الإمداد والمشتريات
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the service delivery of all Transportation Coordination duties for assigned plants according to defined objectives and KPIs.</p><p>Function specific responsibilities:</p><ul><li>Monitor transportation operations to ensure that staff members comply with LEONI transportation policy, procedures, safety rules, environmental policies and government regulations.</li><li>Review & update busses routes & stations according to government new infra structures & based on union possible requests.</li><li>Direct coordination with relevant departments (i.e. production, VCM, etc.) to receive the layoffs (shortages, stock take..), daily plans & overtime.</li><li>Assure the transportation arrangements if any during holidays as per production requests</li><li>Responsible to issue the renewals of company cars licenses & periodical maintenance.</li><li>Follow up company cars accidents or repairs with both insurance company & maintenance agency.</li><li>Report a daily busses traffic (attendance, departure, lateness & absence) to relevant parties in order to take necessary actions.</li><li>Perform regular audits to the busses (valid licenses - cleaning - overall status, etc.).</li><li>Follow-up with representatives of transportation suppliers for the daily issues.</li><li>Perform required audits for precautionary measures, as defined & requested from authorities and/or internal regulations (e.g. for Covid pandemic, as sanitizing, masks, etc.).</li><li>Regular updates to transportation data base (address, station, bus line, etc.).</li><li>Review monthly invoices with accounting function to ensure the payments are adherent to contract pricing.</li><li>Assist and support line managers & union in transportation requests.</li></ul><p>Supervision of Transportation representatives:</p><ul><li>Supervise the performance of Transportation representatives in LEONI and provide continuous feedback to Head of Facility Management.</li><li>Assign tasks and follow up the completion on the agreed timeline.</li></ul><p>Reports and Analysis:</p><ul><li>Develop and generate transportation statistical reports (attendance, lateness, weekly & monthly budget reports).</li><li>Monitor of daily reports outputs to improve the bus lines with low utilizations (merging, changing bus capacity, route change).</li><li>Responsible for company cars reports of (maintenance, licensing, etc.).</li><li>Daily utilization demo report per line per site.</li><li>Monthly report of COVID19 cost versus budget.</li></ul><p>Interface with Transportation suppliers:</p><ul><li>Follow up with suppliers to solve busses issues & monthly monitor of KPIs.</li><li>Regular daily communication to prepare the needed fleet busses numbers as per production needs.</li><li>Monthly meeting to review & approve monthly invoices presented to LEONI.</li><li>Review bus line routes & stations with necessary requests from employees & union.</li></ul><p>Budget:</p><ul><li>Monitor spending of both company cars & transportation busses to ensure that expenses are consistent with approved budgets.</li><li>Set & control for COVID19 precautions requirements budget.</li><li>Review RFC with controlling function.</li></ul><p>Customer satisfaction:</p><ul><li>Respond to daily issues from busses LEONI supervisors.</li><li>Provide assistance in case of busses absent / lateness to compensate TAXI allowances.</li><li>Solve problems related to employees & busses drivers and provide feedback to relevant managers.</li></ul><p>Continuous improvement:</p><ul><li>Ensure efficient and effective daily busses utilization & capacity monitoring according to production plans.</li><li>Diagnose potential areas for improvement actions and proactively drive measures for improvement.</li><li>Making plans for improvement and cost savings related to the maintenance of the company's cars.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fleet & Vehicle Management</li><li>Route Planning & Optimization</li><li>Fleet Maintenance & Lifecycle Management</li><li>Vehicle Acquisition, Financing & Tracking</li><li>Supplier & Contract Management</li><li>Purchasing Agreements</li><li>Continuous Improvement Planning & Reporting</li><li>Customer Relationship Management</li><li>Documentation & Written Communication</li><li>MS Office (Advanced Excel/Spreadsheets)</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Works in accordance with released work instructions where applicable</p><p>Provides general administration support for managers</p><p>Acts in compliance with required documents relating to employees</p><p>Gathers data for KPI's and presents them</p><p>Organizes events, visits etc.</p><p>Orders and distributes consumables</p><p>Performs duties in accordance with skill matrix</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education Level : University Degree</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025 , we have been part of the Luxshare Group , a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>English C1 & French C1</li><li>Min 7 years Supply Chain Management with a minimum of 3 years in Leadership position</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Contributes to the definition for scope of handover to operations - Participates in the definition and ensures consistent execution of operational procedures - Executes 1st level service desk for IT service portfolio - Executes 2nd and assists 3rd level support for all relevant IT solutions - Picks up and prioritize Service Requests & Incidents - Administrates, monitors, and operates existing IT systems - Creates, approves, manages, and maintains IT continuity plans - Administrates and manages user identity and access to IT systems - Ensures security protection and technical realizations for IT systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>Minimum 1 year of experience in IT Operations, Service Management, or a similar role.</li><li>Basic knowledge of IT infrastructure, systems, and service management processes.</li><li>Experience with reporting tools and data analysis is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and stakeholder management skills.</li><li>Ability to work in a dynamic and international environment.</li><li>Proficiency in MS Office applications.</li><li>Fluent English (B2 level or higher).</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Production Engineering Main Harness org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Production Engineering Main Harness on country level - Directs the execution of activities for Production Engineering Main Harness e.g. product change management and introduction, engineering Master Data creation (ERP, LEPS, Product FMEA, Method of Manufacture, board designs etc.) Production Engineering activities in projects, implementation of the production concept - Ensures the implementation of defined standards relating to equipment, processes, software and systems within the Plant Engineering organisation - Ensures the support and implementation of product and process optimisations (VA/VE, efficiency projects, process improvements etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer / Master Degree in a relevant field</li><li>English & French</li><li>Min 5 in a relevant field</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment - Ensures technical availability of production equipment - Makes improvement suggestions for the maintenance process and production equipment/facility equipment - Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions - Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment) - Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance - Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities - Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable) - Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).</p><p>Desired experience in an industrial environment (ideally in a production setting).</p><p>Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.</p><p>Analytical mindset, thoroughness, and ability to prioritize.</p><p>Team player with initiative and a proactive attitude.</p><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensures the organization of Medical Station and Work Physician - Creates the Illness and Accident Reporting and informs Authorities - Organizes the first aid, first aider and medical material - Prepares and plans medical preventive and retroactive investigation, examinations and treatment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Nursing</li></ul><p></p></section>
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Warehouse org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Warehouse on shift level - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Level : University Degree Language: English & French Experience : Min 2 years VCM Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p><p></p></section>
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025 , we have been part of the Luxshare Group , a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><p>Job Description Leads Maintenance Management org unit - Manages and supervises the Maintenance Management org unit according to defined objectives and KPIs - Designs and leads initiatives with regard to Maintenance Management - Takes responsibility for standards, governance and processes in area of responsibility - Defines and steers budgets for the development of activities within area of responsibility - Manages and supervises multiple org units within Maintenance Management - Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change Management and personal growth Functional accountability for Maintenance Management on plant level - Ensures a standardized approach and implementation of LTPM, Maintenance process and system within the plant including implementation of preventive, predictive and unplanned Maintenance for production equipment and facility equipment within the plant - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures Maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures Maintenance of firefighting and fire prevention equipment - Ensure maintainance security camera systems - Ensures monitoring, analysis and improvement of process performance and supports the inventory reduction of spare and wear parts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience - University Degree in a technical field - Min 7 years of experience in Maintenance with a minimum of 3 years in Leadership position - Fluent Frensh and English B2 - Knowledge in equipment maintenance and repair, preventive/predictive maintenance, machine operations and tools, performance improvement (CAPA, SMED, process validation), troubleshooting and planning, MES and reporting tools .</p><p></p></section>
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the HR Business Partner org unit according to defined objectives and KPIs</p><p>Designs and leads initiatives with regard to HR Business Partner</p><p>Takes responsibility for standards, governance and processes in area of responsibility</p><p>Defines and steers budgets for the development of activities within area of responsibility</p><p>Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Fluent English & French</li><li>Min 7 years in the HR field</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Administration org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Min 5 years of experience in a similar position</li><li>Visitor & Security Management</li><li>Emergency Response & Incident Handling</li><li>Problem Analysis & Issue Resolution</li><li>Knowledge of Rules & Regulations</li><li>Written Communication Skills</li><li>Planning & Evaluation</li><li>Escalation Procedures</li><li>Documentation & Data Archiving</li><li>Performance Monitoring</li><li>5S Methodology</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the IT / IT Operations org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><ul><li>University Degree Related Field</li><li>Experience : Min 5 years in the IT Lead and manage country IT Operations.</li><li>Ensure reliable IT service delivery and infrastructure support.</li><li>Monitor KPIs and drive continuous improvement.</li><li>Manage team performance, development, and resource planning.</li><li>Ensure compliance with IT standards, governance, and company policies.</li><li>Support business needs and operational excellence.</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages import and export declarations, organizes the shipping documentation and procures and maintains customs master data in the LEONI customs system or ERP system - Identifies and proposes optimization and standardization of existing processes - Manages import and export declarations in the name of country organization - Procures customs data (e.g. LTD) from suppliers and maintains data in local data system accordingly (e.g. ERP or customs system) - Checks, releases and archives import declarations - Applies for refund or supplementary payment of import duties - Issues Intrastat declarations for country organization (only for EU plants) - Calculates preferential origin - Maintains and applies for customs authorizations, export licenses or special customs procedures (if applicable) - Supports other country departments in customs related topics - Represents the company in the interactions with local or regional Customs Office</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a relevant field</li><li>Language: English & French</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Maintenance org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p>Functional accountability for Maintenance on plant level - Ensures implementation for maintenance process and system within the area of responsibility including implementation of preventive, predictive and unplanned maintenance for production equipment, facility equipment and tools - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Implements LTPM - Monitors, analyses and improves process performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in a technical field</li><li>Min 5 years of experience in Maintenance</li><li>Knowledge in equipment maintenance and repair, preventive/predictive maintenance, machine operations and tools, performance improvement (CAPA, SMED, process validation), troubleshooting and planning, MES and reporting tools .</li></ul><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><p>Job Family Group: Operations - Services</p><p>Job Family: Credit Maintenance</p><p>Time Type: Full time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul><p>Education:</p><ul><li>Bachelor s degree/University degree or equivalent experience</li></ul><p>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p>Experience in hospitality or property management industry.</p><p></p></section>
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تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Production Line Operator</p><p><br></p><p>Work on positions in the field of fiber optic connectivity, for example: bonding, polishing, optical inspection, etc.</p></div></section>
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Partner Management and Coordination: Ensure smooth and regular communication with various stakeholders: telecom operators, sales teams, technical teams, aggregators, and external partners. Be the primary point of contact for telecom operators in the Tunisian market, with the support of the sales and operations teams. Performance Management: Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives. Business Development: Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners. Reporting and Analysis: Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education and Experience: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management, or a related field. Minimum 6 years of experience in the telecommunications, digital services, mobile payment, or value-added services (VAS) sectors. Experience in account management, leading digital operations, or working with telecommunications operators is highly desirable.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills: Excellent analytical, synthesis, and problem-solving abilities. Strong aptitude for identifying growth opportunities and proposing solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal Qualities: Dynamic, autonomous, and results-oriented. Excellent organizational and prioritization skills. Initiative and ability to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills: Excellent command of French and Arabic, both written and spoken. Good level of professional English, enabling communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge: Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions, and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Conditions: Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by the business.</font></font></p><p></p></section>
toto
تونس - تونس العاصمة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span ><font dir="auto" ><font dir="auto" >What we offer you:</font></font></span></p><ul><li><font dir="auto" ><font dir="auto" >International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</font></font></li><li><font dir="auto" ><font dir="auto" >Continuous development: Access to our internal learning platforms and external training.</font></font></li><li><font dir="auto" ><font dir="auto" >Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</font></font></li><li><font dir="auto" ><font dir="auto" >Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</font></font></li><li><font dir="auto" ><font dir="auto" >Comfort and well-being: Modern offices with relaxation areas for your breaks.</font></font></li><li><font dir="auto" ><font dir="auto" >Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor</font></font></p><p><font dir="auto" ><font dir="auto" >As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li><li><font dir="auto" ><font dir="auto" >To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of French: Level C1 or native language (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >My English proficiency: Minimum level B2 (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>