مطلوب مهندسين بترول

من ٠ إلى ٠ سنة بيت.كوم

Marketing Associate

On-site - تونس ١٩ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The PositionVision By 2028, we aim to significantly expand patient access across our priority disease areas, delivering sustainable growth while establishing and defending market leadership positions as a trusted partner to healthcare systems and professionals. We will achieve this by focusing on the areas where we can create the greatest impact for patients, and by continuously improving how we understand, engage and support healthcare communities. Our success is driven by a holistic, data-informed and seamlessly integrated customer experience, combining physical and digital interactions to ensure the right support reaches the right people at the right time. Through continuous sensing, performance measurement and learning, we remain agile and responsive — enabling us to adapt, improve, and deliver meaningful outcomes for patients, partners and the healthcare ecosystem. Purpose Reporting to the Customer Engagement Lead and working as a core member of the Customer Engagement Chapter, the Marketing Associate plays a critical role in bringing Disease Area strategies to life through flawless execution and customer-centric activation. In this role, you act as a key contributor to the affiliate execution engine, ensuring that omnichannel customer engagement activities and campaigns are delivered with excellence and aligned to Disease Area priorities. Working closely with Squad Leads, Patient Journey Partners and the Africa Customer Experience & Insights (CXI) Network Squad, you help transform customer insights into meaningful actions and ensure that engagement activities are delivered consistently, effectively and in alignment with affiliate ambitions. Acting as a vital enabler of Disease Area ambition, the Marketing Associate complements the Squad Lead by ensuring high-quality execution, operational excellence and field readiness. Ultimately, you contribute to delivering "Triple Win" outcomes by helping create meaningful value for patients, healthcare professionals, healthcare systems and Roche. The Position  The Marketing Associate is responsible for coordinating customer engagement activities and supporting the activation of Disease Area priorities across channels and customer touchpoints. Working closely with Patient Journey Partners, Squad Leads and the Africa CXI Network, you help ensure that customer engagement strategies are translated into high-quality execution and consistently delivered experiences. The role focuses on execution excellence, campaign activation, field readiness and continuous improvement, helping strengthen customer engagement effectiveness and business outcomes across priority Disease Areas. Key Responsibilities 1. Execution Excellence <ul><li>Coordinate and execute customer engagement activities, campaigns and marketing initiatives aligned to Disease Area priorities. </li><li>Support implementation of omnichannel engagement plans across physical and digital channels. </li><li>Manage execution timelines, deliverables and key milestones to ensure high-quality delivery. </li><li>Maintain execution discipline and ensure activities are delivered in accordance with agreed plans, standards and compliance requirements. </li><li>Drive operational excellence through proactive coordination of stakeholders, agencies and vendors. </li><li>It effectively utilizes Roche's commercial and customer engagement technology ecosystem (e.g., OCE-P, OCE-D, CES, DA Sense, etc.) to support planning, execution, customer engagement, insight generation and continuous improvement. </li><li>Leverage approved AI-enabled tools and technologies to improve content adaptation, campaign execution, operational efficiency and customer engagement effectiveness.   </li></ul>2. Campaign & Content Activation   <ul><li>Coordinate deployment and localization of approved content and campaign materials. </li><li>Support activation of customer journeys across multiple channels and touchpoints. </li><li>Ensure consistency of messaging and customer experience across all engagement activities. </li><li>Support congresses, webinars, customer events and other engagement initiatives. </li><li>Partner with internal and external stakeholders to ensure timely and effective campaign execution.   </li></ul>3. Field Readiness & Engagement Support   <ul><li>Enable Patient Journey Partners and customer-facing teams with the tools, materials and resources required for successful execution. </li><li>Support training sessions, campaign briefings and launch readiness activities. </li><li>Help ensure customer-facing teams are aligned on campaign objectives, key messages and engagement approaches. </li><li>Act as a connector between strategy, content and field execution.   </li></ul>4. Performance Monitoring & Continuous Improvement <ul><li>Track execution progress and campaign performance indicators. </li><li>Gather customer feedback, field observations and execution insights. </li><li>Identify executional barriers and opportunities for improvement. </li><li>Support test-and-learn approaches and contribute to optimization recommendations. </li><li>Share learnings, execution insights and local market perspectives with Squad Leads and the Africa CXI Network. </li><li>Leverage regional frameworks, tools and best practices to continuously improve execution quality and customer engagement effectiveness. </li></ul>Mindset and Behaviors <ul><li>Proactive & Agile: A self-starter who adapts quickly to dynamic environments and is comfortable navigating ambiguity. </li><li>"We before Me" Mindset: Highly collaborative team player who prioritizes shared goals over individual recognition. </li><li>Execution-Oriented: Focused on delivering tangible, high-quality outcomes and moving projects across the finish line. </li><li>Insight-Driven: Curious and eager to understand the "why" behind data, using market feedback to optimize ongoing marketing activities. </li></ul>Who You Are <ul><li>You have an undergraduate degree (Marketing, Business, Scientific, or equivalent). </li><li>You have 3 to 5 years of experience in marketing, product management, or digital marketing (Pharma experience is highly desirable). </li><li>You have proven experience in project management, managing external agencies, and executing multi-channel marketing campaigns. </li><li>You have strong organizational skills with the ability to manage multiple projects independently while collaborating effectively in a team setting. </li><li>You have solid digital literacy with an understanding of how to leverage digital channels to engage healthcare professionals and patients. </li><li>You have excellent written and verbal communication skills; comfortable presenting to internal teams. </li><li>You are fluent in French and English to collaborate within the broader Roche enterprise </li></ul>Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. </div>

من ٠ إلى ٠ سنة بيت.كوم

Interior Design Expert

On-site - تونس ١٤ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing. Work Location Tunis, Tunisia Expected duration 12 months Duties and Responsibilities Organizational Setting The mandate of the UN-Habitat Sub-Regional Office in Tunisia is to provide policy advice, technical cooperation and capacity building, especially to empower and support the most vulnerable populations. In line with the key impact area of UN-Habitat's Strategic Plan 2026 - 2029 by identifying SDG localization and participatory multilevel governance as one of its key means of implementation. With a focus on delivering adequate housing, basic services and land for all, the Strategic Plan recognizes that accelerating the 2030 Agenda requires stronger multilevel governance collaboration, inclusive governance systems that engage communities, and the scaling up of local and regional solutions to drive systemic transformation. Tunisia is home to more than 500,000 Persons with different types of disabilities. People with disabilities experience multiple and intersecting forms of social, economic, and political exclusion, which leads to deprivation in access to education, clean water and sanitation, shelter, and waste of human and productive potential. The strains of institutional (affordable housing, services, land rights), structural (gender, age, ethnicity), and spatial (regional imbalance, mobility, congestion, recreation) inequalities are pushing the vulnerable, marginalized, and impoverished into intergenerational cycles of exclusion. People with disabilities are often not ‘planned for’ as the default intended users and inhabitants of cities and their public spaces, which is reflected in the planning, designing, and maintenance of urban spaces and facilities. This is exacerbated by the lack of participatory and people-centric planning processes, as well as the limitation of accurate disaggregated sex and disability data, especially concerning women and girls with disabilities. There is a limited sensitization, awareness, and technical capacity in understanding the diverse requirements of Persons with disabilities, and how these requirements would be incorporated in the urban development agenda. This holds both in the public sector as well as among private sector players involved in ground-level housing implementation in the country. The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project. Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities: 1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary • Conduct an assessment of the beneficiary’s housing situation and how it meets the needs of the person with a disability • Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access. 2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities Planning and Coordination of Accessibility Works • Liaise with contractors, suppliers, and relevant stakeholders. • Schedule and coordinate all approved housing modification activities. Monitoring and Quality Assurance of Implementation • Supervise the progress of works to ensure compliance with the approved design and accessibility requirements. • Conduct inspections and verify that completed modifications meet the beneficiary’s mobility and access needs. 3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities Develop and Deliver Training on Disability-Specific Design Standards • Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities). • Adapt training materials to the needs of beneficiaries and NGOs. Practical Guidance and Awareness Sessions • Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments. • Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions. Qualifications/special skills An advanced university degree (master’s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 5 years of professional experience in Architecture is required. Experience working with governments and participatory planning processes is desirable. Experience in designing and piloting works for people with disabilities, is desirable. Languages Fluency in oral and written Arabic and French is required. Knowledge of English is an asset. Additional Information Not available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. </div>

3 - 8 Years Naukri Gulf

OT Engineer - Industrial IT F-H

On-site - تونس - تونس العاصمة الجمعة

الهندسة

Within the IT department of Safran Electrical & Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.Main missions:<ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements</li><li>Design, deploy, and maintain connectivity solutions for industrial systems</li><li>Implement digital solutions to optimize the performance of industrial means (monitoring, maintenance, drift management)</li><li>Identify data to be collected and define connection plans in line with business needs</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.)</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity)</li><li>Participate in industrial digital transformation projects related to Industry 4.0</li><li>Implement supervision tools for systems and incidents</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment)</li><li>Animate and support the OT engineer community</li><li>Coordinate internal and external teams</li><li>Contribute to the connectivity of robotic cells and automated lines</li></ul>Context:<ul><li>Position based at the Dhari site (Tunisia)</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches)</li><li>Occasional travel (4-6 weeks per year)</li></ul>Challenges:<ul><li>Evolve in a complex and critical industrial environment</li><li>Intervene on various technologies (data, networks, IoT, electronics, software)</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production)</li></ul>Desired Candidate Profile<ul><li>Engineering degree or equivalent in industrial IT</li><li>Minimum of 3 years of professional experience</li><li>Proficiency in Windows environments and computer/industrial networks</li><li>Knowledge of PLC programming</li><li>Skills in embedded electronics</li><li>Good level of industrial cybersecurity knowledge</li><li>Knowledge of supervision systems (SCADA, MES, MCS)</li><li>Rigor, organizational skills, and autonomy</li><li>Good analytical and synthesis skills</li><li>Excellent written communication skills</li><li>Good interpersonal skills and ability to work cross-functionally</li><li>Ability to coordinate projects and teams</li><li>Curiosity and interest in Industry 4.0 and cybersecurity topics</li><li>Willingness for continuous learning and development</li><li>Collaborative and solution-oriented mindset</li></ul>

3 - 5 Years Naukri Gulf

Senior Consultant Transaction & Corporate Finance

On-site - تونس - تونس العاصمة ٢٤ يوليو ٢٠٢٦

الطب والرعاية الصحية

At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.EY Tunisia has a dedicated Transaction & Corporate Finance-TCF Team operating across Africa, Europe, and the Middle East.We are hiring Senior Consultant for our TCF practices : Due Diligence, Valuation, Modeling, Economics and Lead Advisory.Your Role:As a Senior Consultant, you will:<ul><li>Participate in due diligence, valuation, modeling, economics and lead advisory projects.</li><li>Prepare detailed reports and presentations for senior stakeholders.</li><li>Support our clients in strategic decision-making by providing insights, analysis, and recommendations based on project findings and market trends.</li><li>Collaborate with cross-functional teams to deliver high-quality solutions to our clients.</li><li>Provide guidance and mentorship to junior team members.</li></ul>Why Join Us ?<ul><li>Work on high-impact projects with leading clients across diverse industries.</li><li>Be part of a global network of professionals, gaining exposure to international markets.</li><li>Access to continuous learning and development opportunities, including training programs.</li><li>Enjoy a collaborative and inclusive work culture that values innovation and creativity.</li><li>Benefit from flexible working arrangements and a supportive environment.</li></ul>In the context of its Diversity policy, EY considers, on an equal skills basis, all applications, including those from individuals with disabilities. EY offers a multitude of experiences to live, numerous sectors to explore, and extraordinary encounters.Join us in building a better working world.Live the EY experience, join us!Desired Candidate Profile<ul><li>Strong academic background: CES R vision Comptable, CFA, Financial Analyst, etc .</li><li>Outstanding financial analysis, valuation, and modeling skills.</li><li>3-5 years of work experience is required in Financial Audit , Transaction Services , or Private Equity, Preferably with significant exposure to Financial Services clients (banking, insurance, asset management, fintech, etc.).</li><li>Excellent communication and interpersonal skills .</li><li>Ability to work in a dynamic team environment.</li><li>Fluent in English and French (both written and spoken).</li><li>Proficient in MS Office applications (Excel, PowerPoint, etc); knowledge of financial databases (Capital IQ, Mergermarket, etc) is preferred.</li></ul>

من ٠ إلى ٠ سنة بيت.كوم

Customer Support Consultant

عن بُعد - تونس ٢٥ يونيو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience in hospitality. Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Support Consultant

عن بُعد - تونس ٤ يونيو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via emails and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); 6–12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM UTC; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

من ٠ إلى ٠ سنة بيت.كوم

Lead Specialist

On-site - تونس ٢٠ مايو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world Job Description- Creates and implements global processes, policies and standards for business travel, including travel expense reimbursement - Monitors local travel standards and instructions to ensure compliance with globally defined policies, processes, tools and frameworks - Creates training concepts and offers training including creation of materials on global travel topics - Advises on the implementation of travel management programs at local level - Enables and supports ensuring compliance and due diligence in travel bookings, travel handling and support (global rules and their application) - Creates, coordinates and publishes travel alerts - Supports the review and creation of EU/A1 postings - Organizes and coordinates external providers for travel advice/booking as well as services and tools for compliance (due diligence) and risk mitigation (International SOS) - Researches Identifies global trends, digitalization opportunities and benchmarks to drive continuous improvement of travel management processes and tools - Defines, consolidates and checks travel key figures and indicators, ensures data quality and conformity, develops deviation analyses based on this and initiates measures. - Produces analyses, reports and statistics related to business travel on a global level. - Advises and informs local travel management teams Qualifications and ExperienceProfessional Skills · Advanced knowledge of business travel value chain (e.g. Air, Rail, Accommodation, Rental) - suppliers, booking conditions and connections, visa / entry regulations, payment habits, passenger rights etc. · Basic knowledge of legal local (supported country) regulations e.g. expense reimbursement regulations, working hours regulations, taxation · Basic knowledge of business travel industry · SAP HR knowledge preferred, but not mandatory General Skills · Mandatory: o MS Office (Outlook, Word, Excel, PowerPoint) o Broad understanding of online tool functions (e.g. tavel & expense tools, online EU registration) o Data protection according to EU standards o Ability to challenge / analyse existing processes / procedures / regulations in order to evaluate and improve them · Desirable: o Basic know how on reporting (e.g. travel cost, travel behaviour reports out of online tools or provided by suppliers) o Tool skills to visualize content e.g. for e-learnings and trainings Language Skills · English C1 minimum · German C1 minimum Personal Skills · Cooperation and collaboration within the team to ensure information transfer and sharing regarding specific traveler support cases as well as generally helpful information · Ability to handle unforeseen situations and find creative solutions in case travelers face issues during their business trips like strikes, cancellations etc. · Remaining calm in challenging situations with high workload and capability to organize and prioritize tasks independently </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Strategy Consultant

عن بُعد - تونس ٢٦ يوليو ٢٠٢٦

البحث والتطوير

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners. Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform. We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations. You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning. Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery. Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC). Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved. What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information. Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more. Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale. This is a remote, project-based, individual-contributor role focused on analytical design and evaluation. Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Support Consultant

عن بُعد - تونس ٢٥ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . ; </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Support Agent

عن بُعد - تونس ٢٣ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . ; </div>

من ٠ إلى ٠ سنة بيت.كوم

Part-time TikTok Creator Partnerships Specialist

عن بُعد - تونس ٢١ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs. What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

من ٠ إلى ٠ سنة بيت.كوم

Strategy Consultant

عن بُعد - تونس ١١ يوليو ٢٠٢٦

أخرى

1 - 7 Years Naukri Gulf

Lead Specialist Travel Management

On-site - تونس - تونس العاصمة ٢١ مايو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Creates and implements global processes, policies and standards for business travel, including travel expense reimbursement - Monitors local travel standards and instructions to ensure compliance with globally defined policies, processes, tools and frameworks - Creates training concepts and offers training including creation of materials on global travel topics - Advises on the implementation of travel management programs at local level - Enables and supports ensuring compliance and due diligence in travel bookings, travel handling and support (global rules and their application) - Creates, coordinates and publishes travel alerts - Supports the review and creation of EU/A1 postings - Organizes and coordinates external providers for travel advice/booking as well as services and tools for compliance (due diligence) and risk mitigation (International SOS) - Researches Identifies global trends, digitalization opportunities and benchmarks to drive continuous improvement of travel management processes and tools - Defines, consolidates and checks travel key figures and indicators, ensures data quality and conformity, develops deviation analyses based on this and initiates measures. - Produces analyses, reports and statistics related to business travel on a global level. - Advises and informs local travel management teams</div></section><section>Desired Candidate ProfileProfessional Skills Advanced knowledge of business travel value chain (e.g. Air, Rail, Accommodation, Rental) - suppliers, booking conditions and connections, visa / entry regulations, payment habits, passenger rights etc. Basic knowledge of legal local (supported country) regulations e.g. expense reimbursement regulations, working hours regulations, taxation Basic knowledge of business travel industry SAP HR knowledge preferred, but not mandatory General Skills Mandatory: o MS Office (Outlook, Word, Excel, PowerPoint) o Broad understanding of online tool functions (e.g. tavel & expense tools, online EU registration) o Data protection according to EU standards o Ability to challenge / analyse existing processes / procedures / regulations in order to evaluate and improve them Desirable: o Basic know how on reporting (e.g. travel cost, travel behaviour reports out of online tools or provided by suppliers) o Tool skills to visualize content e.g. for e-learnings and trainings Language Skills English C1 minimum German C1 minimum Personal Skills Cooperation and collaboration within the team to ensure information transfer and sharing regarding specific traveler support cases as well as generally helpful information Ability to handle unforeseen situations and find creative solutions in case travelers face issues during their business trips like strikes, cancellations etc. Remaining calm in challenging situations with high workload and capability to organize and prioritize tasks independently</section>

1 - 7 Years Naukri Gulf

Lead Specialist Travel Management

On-site - تونس - تونس العاصمة ٢١ مايو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">- Creates and implements global processes, policies and standards for business travel, including travel expense reimbursement - Monitors local travel standards and instructions to ensure compliance with globally defined policies, processes, tools and frameworks - Creates training concepts and offers training including creation of materials on global travel topics - Advises on the implementation of travel management programs at local level - Enables and supports ensuring compliance and due diligence in travel bookings, travel handling and support (global rules and their application) - Creates, coordinates and publishes travel alerts - Supports the review and creation of EU/A1 postings - Organizes and coordinates external providers for travel advice/booking as well as services and tools for compliance (due diligence) and risk mitigation (International SOS) - Researches Identifies global trends, digitalization opportunities and benchmarks to drive continuous improvement of travel management processes and tools - Defines, consolidates and checks travel key figures and indicators, ensures data quality and conformity, develops deviation analyses based on this and initiates measures. - Produces analyses, reports and statistics related to business travel on a global level. - Advises and informs local travel management teams</div></section><section>Desired Candidate ProfileProfessional Skills Advanced knowledge of business travel value chain (e.g. Air, Rail, Accommodation, Rental) - suppliers, booking conditions and connections, visa / entry regulations, payment habits, passenger rights etc. Basic knowledge of legal local (supported country) regulations e.g. expense reimbursement regulations, working hours regulations, taxation Basic knowledge of business travel industry SAP HR knowledge preferred, but not mandatory General Skills Mandatory: o MS Office (Outlook, Word, Excel, PowerPoint) o Broad understanding of online tool functions (e.g. tavel & expense tools, online EU registration) o Data protection according to EU standards o Ability to challenge / analyse existing processes / procedures / regulations in order to evaluate and improve them Desirable: o Basic know how on reporting (e.g. travel cost, travel behaviour reports out of online tools or provided by suppliers) o Tool skills to visualize content e.g. for e-learnings and trainings Language Skills English C1 minimum German C1 minimum Personal Skills Cooperation and collaboration within the team to ensure information transfer and sharing regarding specific traveler support cases as well as generally helpful information Ability to handle unforeseen situations and find creative solutions in case travelers face issues during their business trips like strikes, cancellations etc. Remaining calm in challenging situations with high workload and capability to organize and prioritize tasks independently</section>

من ٥ إلى ٣٠ سنة Naukri Gulf

Back-End Java Developer

On-site - تونس - تونس العاصمة ٢٧ يوليو ٢٠٢٦

تكنولوجيا المعلومات

Within the framework of scaling its software development activities in Tunisia, Questel is strengthening its Data as a Service (DaaS) team. This team is responsible for the integration and reconciliation of external data flows related to intellectual property on our platforms. The main objective is to build a unique data repository intended to feed our patent search engine, ranked among the world leaders in the field.Your daily life within the team:Within an Agile (Scrum) team and in close collaboration with Data Engineers and the Operations team, located in France and Tunisia, your missions will be to:<ul><li>Design and Propel: Develop and optimize robust data pipeline architectures (ETL) in Java and Spark, capable of processing massive volumes.</li><li>Expose Data: Participate in the design and evolution of scalable REST APIs and Web Services for our SaaS solutions.</li><li>Ensure Performance: Master and optimize our SQL queries against major data volumes (over 25 databases, several million records per database).</li><li>Ensure Quality: Automate tests (unit, integration), participate in code reviews, and prepare continuous deployment (CI/CD) for the Ops team.</li><li>Support Production: Participate in the operational maintenance (MCO) and continuous improvement of our components.</li></ul>The technical environment:<ul><li>Back-End: Java (8+), Spring Boot, Python</li><li>Data & Search: Spark 3, Elasticsearch, Jupyter</li><li>Storage: MySQL, MariaDB (Significant volume, multi-threading)</li><li>DevOps & Tools: Git, GitLab CI, Maven, Docker, Jira</li></ul>Desired Candidate ProfileYou have at least 5 years of experience in Back-End Java development in environments with high data volumes. Multi-threading and SQL performance optimization hold no secrets for you. You are recognized for your rigor (Clean Code), your autonomy, and your ability to solve complex problems.The little extra:You already have experience with Spark, Elasticsearch, or containerization (Docker).

من ٠ إلى ٠ سنة Naukri Gulf

Sales Executive

On-site - تونس - تونس العاصمة ١٥ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness. What You Will Do Develop assigned markets and grow revenue across leisure, corporate, and group segments Proactively identify and secure new business opportunities through strategic sales activities Build and maintain strong, long-term relationships with clients and partners Manage and grow existing accounts to maximize revenue and market share Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement Conduct client meetings, site inspections. Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals Analyze market trends, competitor activities, and provide insights to support strategy Maintain accurate data and account management within CRM systems (e.g., Salesforce) Collaborate with internal teams to ensure seamless service delivery and guest satisfaction</div></section><section>Desired Candidate ProfileMinimum 2 years of experience in luxury hotel sales or a related commercial role Proven track record in achieving revenue targets and developing business Strong negotiation, presentation, and relationship-building skills Strategic, analytical, and results-driven mindset Excellent communication skills in English (additional languages are an advantage) Good understanding of local market trends and competitor landscape Proficiency in Microsoft Office and CRM systems. Strong organizational skills and ability to manage multiple priorities</section>

من ٠ إلى ٠ سنة بيت.كوم

Supervisor, Quality Control

On-site - تونس ٧ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who We AreABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com. What You'll Do Develops, implements and maintains the activities of quality control systems. Oversees development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Develops budget and monitors expenditures. Makes recommendations for corrective action necessary to ensure conformity with quality specifications. Ensures finished products conform to government and company standards and satisfy good manufacturing practices regulations. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Receives predetermined work assignments that are subject to a moderate level of control and review. Directs subordinates on predetermined work assignments which are completed using established guidelines, procedures and policies. Generally, supervises semi-skilled employees.EQUAL EMPLOYMENT OPPORTUNITY Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. </div>

من ٠ إلى ٠ سنة بيت.كوم

Back-office Social Media Manager

عن بُعد - تونس ١٦ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

من ٠ إلى ٠ سنة بيت.كوم

Call Center Representative

On-site - تونس ١١ يونيو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: Le Call Center Representative est un professionnel du service client qualifié et expérimenté, responsable de la gestion d’un large éventail d’interactions clients et du traitement des demandes et réclamations. Ce rôle garantit l’excellence dans la prestation de service tout en contribuant à l’amélioration continue de l’expérience client. Call Center Representative joue un rôle clé dans le maintien de la satisfaction clients, le renforcement de la relation avec la marque et la promotion des valeurs de service de Pluxee au quotidien.<ul><li>Assurer la prise en charge des appels entrants et sortants.</li><li>Traiter les tickets (demandes, informations, réclamations) émanant des différentes parties prenantes : clients, affiliés et consommateurs.</li><li>Contribuer activement à la satisfaction client en garantissant un service de qualité.</li><li>Participer à l’amélioration continue des processus et des procédures de traitement des tickets.</li><li>Identifier et remonter les incidents et anomalies (bugs) aux équipes dédiées.</li><li>Contribuer à l’atteinte des objectifs individuels, de l’équipe call center et de l’entreprise. </li><li>Réaliser toute Compétences techniques (hard skills) : </li><li>Maîtrise des outils informatiques et logiciels en lien avec la gestion de la relation client (Word, Excel, PowerPoint, CRM…)</li><li>Compétences en résolution de problèmes techniques, pour assurer le support et l’accompagnement des stakeholders.</li><li>Application rigoureuse des scripts et standards qualité du centre d’appels.</li><li>Compétences interpersonnelles (soft skills) : </li><li>Excellent relationnel, Aisance relationnelle et capacité à collaborer efficacement avec les équipes internes et les différents stakeholders</li><li>Esprit analytique, pour comprendre, analyser et résoudre les problèmes rencontrés par clients, bénéficiaires, affiliers</li><li>Capacité à s’organiser et à gérer son temps, Aptitude à s’organiser efficacement, à gérer son temps et à travailler de manière autonome ou en équipe selon les besoins.</li><li>Orientation client, pour se focaliser sur la satisfaction et les besoins des clients avec un engagement à fournir un service exceptionnel.</li><li>Esprit d’équipe, pour travailler efficacement avec d’autres départements ou collègues pour résoudre les problèmes des clients et améliorer les processus internes.</li><li>Résistance au stress, pour rester calme et professionnel même sous pression, face à des clients, bénéficiaires mécontents ou lors des périodes de forte demande.</li><li>Réactivité et adaptabilité, pour s'adapter aux différentes situations et aux changements.</li><li>Issu d'une formation de type Bac +3 minimum et Expérience d’au moins 1 an, idéalement dans un poste similaire en centre d’appel.</li><li>Une excellente maîtrise de la langue française à l'oral et à l'écrit est requise pour garantir le traitement des e-mails</li></ul> Why join Pluxee? Join an inclusive team Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive. Turn inspiration into possibility Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people. Make a positive impact Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies. Grow with us Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills. </div>

2 - 4 Years Naukri Gulf

English-Speaking Customer Service Representative

On-site - تونس - تونس العاصمة الأمس

خدمة العملاء

<div>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</div> <div> </div> <div> What's in it for YOU! </div> <div> <ul> <li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li> <li>Continuous development through our internal learning platforms and external training;</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li> <li>2-3 weeks training course that will introduce you to the specifics of the job;</li> <li>Modern and comfortable office and relaxing spaces to take a break;</li> <li>Flexible work schedule;</li> <li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li> <li>Corporate benefits and discounts. </li> </ul> </div> <div> Join Transcom as a Customer Service Representative! </div> <div>Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div> <div> <ul> <li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li> <li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way, via tickets;</li> <li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li> <li>Rotating shifts. </li> </ul> </div> <div> To be successful in this role, the following is needed: </div> <div> <ul> <li>C1 or native written and spoken proficiency in English;</li> <li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li> <li>Ability to quickly absorb information, adapt and respond to change;</li> <li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support. </li> </ul> </div> <div> What Life at Transcom is like! </div> <div>At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here we care and root for each other. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together.</div>

Marketing Associate

Interior Design Expert

OT Engineer - Industrial IT F-H

Senior Consultant Transaction & Corporate Finance

Customer Support Consultant

Customer Support Consultant

Lead Specialist

Senior Strategy Consultant

Customer Support Consultant

Customer Support Agent

Part-time TikTok Creator Partnerships Specialist

Strategy Consultant

Lead Specialist Travel Management

Lead Specialist Travel Management

Back-End Java Developer

Sales Executive

Supervisor, Quality Control

Back-office Social Media Manager

Call Center Representative

English-Speaking Customer Service Representative

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