وظائف افراد امن في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Représentant/e commercial/e (Verres Optiques) </span> <br> <br> <br> <br> <span>Brand:&nbsp; </span> <span>EssilorLuxottica </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Tunis, TN </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br> <p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over&nbsp;<strong>150 countries</strong>&nbsp;access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi &amp; Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br> <p><span>Join our global community of over&nbsp;<strong>190,000 dedicated employees</strong>&nbsp;around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br> <br> <p><span>Discover more by following us on LinkedIn!</span></p><br><br> <p><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br> <p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​</span></p><br><br><p><span>En tant que <strong>Représentant(e) commercial(e)</strong>, vous serez chargé(e) de stimuler la croissance du chiffre d'affaires en développant et en gérant un portefeuille important de clients. Ce poste consiste à identifier les besoins des clients, les orienter vers les solutions les plus adaptées, conclure des opportunités commerciales et mettre en œuvre des processus de vente efficaces et évolutifs. Vous travaillerez en étroite collaboration avec différentes fonctions afin de contribuer à l'évolution de l'expérience client et à la croissance durable de l'entreprise.</span></p><br><br> <span>Principales responsabilités</span> <span>1. Développement commercial et croissance des ventes</span> <ul> <li><span>Identifier, prospecter, développer et fidéliser de nouveaux clients au sein du réseau des opticiens.</span></li> <li><span>Accroître la part de marché d'EssilorLuxottica auprès des clients existants grâce à des stratégies d'upselling et de cross-selling.</span></li> <li><span>Conclure efficacement les ventes et construire des relations durables avec les clients.</span></li> <li><span>Atteindre les objectifs commerciaux mensuels, trimestriels et annuels (volume, chiffre d'affaires et mix produits).</span></li> </ul> <span>2. Exécution commerciale sur le terrain</span> <ul> <li><span>Déployer la stratégie commerciale sur le secteur géographique attribué.</span></li> <li><span>Assurer une exécution irréprochable des lancements de produits, promotions et animations en point de vente.</span></li> <li><span>Maintenir une connaissance approfondie du portefeuille de produits et communiquer efficacement les propositions de valeur aux clients.</span></li> </ul> <span>3. Gestion de la relation client</span> <ul> <li><span>Développer des relations solides et de confiance avec les opticiens et les parties prenantes clés.</span></li> <li><span>Réaliser des revues d'activité régulières et formuler des recommandations adaptées aux besoins des clients.</span></li> <li><span>Agir en tant qu'ambassadeur de la marque et représenter la voix du client au sein de l'organisation.</span></li> </ul> <span>4. Veille marché et analyse</span> <ul> <li><span>Suivre les tendances du marché, les activités de la concurrence et l'évolution des besoins clients.</span></li> <li><span>Fournir des analyses et des recommandations exploitables aux équipes Commerciales et Marketing.</span></li> <li><span>Contribuer au découpage territorial, à la segmentation des clients et à l'identification des opportunités de croissance.</span></li> </ul> <span>5. Formation et accompagnement</span> <ul> <li><span>Former les clients sur les caractéristiques produits, les innovations et les techniques de merchandising.</span></li> <li><span>Coordonner avec les équipes techniques la mise en place de formations professionnelles lorsque nécessaire.</span></li> <li><span>Accompagner les clients dans l'amélioration de leurs performances de vente.</span></li> </ul> <span>6. Reporting</span> <ul> <li><span>Participer à la revue hebdomadaire de l'activité commerciale (Weekly Business Review).</span></li> <li><span>Assurer la mise à jour et l'exactitude des informations dans les outils CRM</span></li> </ul> <br> <span>Évaluation de la performance et indicateurs clés (KPI)</span> <ul> <li><span>Croissance du chiffre d'affaires.</span></li> <li><span>Taux de conversion des prospects.</span></li> <li><span>Coût d'acquisition client (CAC).</span></li> <li><span>Taux de fidélisation des clients.</span></li> <li><span>Taux de réussite des opportunités commerciales.</span></li> <li><span>Part de marché.</span></li> <li><span>Satisfaction client (CSAT) / Net Promoter Score (NPS).</span></li> <li><span>Précision des prévisions de ventes.</span></li> <li><span>Valeur du pipeline commercial (ensemble des opportunités en cours représentant le potentiel de chiffre d'affaires futur).</span></li> </ul> &nbsp; <span>Profil recherché</span> <span>Formation</span> <ul> <li><span>Diplôme universitaire en Commerce, Vente, Marketing ou domaine connexe.</span></li> <li><span>Une formation en optique est un atout.</span></li> </ul> <span>Expérience</span> <ul> <li><span>3 à 5 ans d'expérience en vente ou en développement commercial, idéalement dans les secteurs de l'optique, de la pharmacie ou des dispositifs médicaux.</span></li> </ul> <span>Compétences requises</span> <ul> <li><span>Esprit entrepreneurial et forte orientation client.</span></li> <li><span>Excellentes capacités de négociation, de communication et de présentation.</span></li> <li><span>Esprit analytique orienté performance et résultats.</span></li> <li><span>Capacité à travailler en équipe et à collaborer de manière transversale.</span></li> <li><span>Adaptabilité et réactivité sur le terrain.</span></li> <li><span>Humilité et sens du relationnel.</span></li> </ul> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Merchandising, Social Media, Ophthalmic, Retail, Marketing, Healthcare </span> </span> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CCC MPS VAS Technical Solutions Representative - Italian speaker<br><p><b>Description -</b></p><br><br><p><span>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise</span><span>.</span></p><br><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p><span>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more </span><span>http://www.hp.com/fr</span></p><br><br><br><p><b>What can we do together?</b></p><br><br><p>At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.<br><b>Responsibilities</b></p><br><br><ul><li><p><span>Accurately</span> <span>log</span> <span>and</span> <span>track</span> <span>customer</span> <span>interactions</span> <span>and</span> <span>service</span> <span>requests</span> <span>within</span> <span>the</span> <span>appropriate</span> <span>service</span> <span>management</span> <span>systems.</span></p><br><br></li><li><p><span>Verify</span> <span>customer</span> <span>entitlement</span> <span>to</span> <span>support</span> <span>services</span> <span>and</span> <span>validate</span> <span>contract</span> <span>and</span> <span>warranty</span> <span>information.</span></p><br><br></li><li><p><span>Manage</span> <span>and</span> <span>coordinate</span> <span>all</span> <span>French</span> <span>Business</span> <span>First</span> <span>(BF)</span> <span>hardware</span> <span>service</span> <span>requests</span> <span>and</span> <span>customer</span> <span>inquiries</span> <span>received</span> <span>through</span> <span>multiple</span> <span>support</span> <span>channels.</span></p><br><br></li><li><p><span>Act</span> <span>as</span> <span>the</span> <span>primary</span> <span>point</span> <span>of</span> <span>contact</span> <span>for</span> <span>customers,</span> <span>managing</span> <span>expectations</span> <span>and</span> <span>ensuring</span> <span>a</span> <span>high</span> <span>level</span> <span>of</span> <span>customer</span> <span>satisfaction</span> <span>throughout</span> <span>the</span> <span>service</span> <span>lifecycle.</span></p><br><br></li><li><p><span>Identify</span> <span>customer</span> <span>issues,</span> <span>provide</span> <span>appropriate</span> <span>solutions,</span> <span>and</span> <span>perform</span> <span>re-entitlement</span> <span>and</span> <span>service</span> <span>clarification</span> <span>activities</span> <span>when</span> <span>required.</span></p><br><br></li><li><p><span>Contact</span> <span>customers</span> <span>to</span> <span>obtain</span> <span>any</span> <span>additional</span> <span>information</span> <span>necessary</span> <span>to</span> <span>facilitate</span> <span>service</span> <span>delivery.</span></p><br><br></li><li><p><span>Monitor</span> <span>service</span> <span>events</span> <span>through</span> <span>completion</span> <span>to</span> <span>ensure</span> <span>compliance</span> <span>with</span> <span>service</span> <span>level</span> <span>agreements</span> <span>and</span> <span>operational</span> <span>requirements.</span></p><br><br></li><li><p><span>Escalate</span> <span>complex</span> <span>or</span> <span>critical</span> <span>issues</span> <span>in</span> <span>a</span> <span>timely</span> <span>manner</span> <span>and</span> <span>coordinate</span> <span>resolution</span> <span>with</span> <span>appropriate</span> <span>internal</span> <span>teams.</span></p><br><br></li><li><p><span>Plan,</span> <span>coordinate,</span> <span>and</span> <span>dispatch</span> <span>HP</span> <span>technical</span> <span>resources</span> <span>to</span> <span>support</span> <span>customer</span> <span>service</span> <span>requirements.</span></p><br><br></li><li><p><span>Independently</span> <span>manage</span> <span>multiple</span> <span>customer</span> <span>cases</span> <span>simultaneously</span> <span>while</span> <span>adhering</span> <span>to</span> <span>established</span> <span>processes</span> <span>and</span> <span>service</span> <span>protocols.</span></p><br><br></li><li><p><span>Exercise</span> <span>sound</span> <span>judgment</span> <span>to</span> <span>address</span> <span>customer</span> <span>concerns</span> <span>and</span> <span>resolve</span> <span>issues</span> <span>efficiently</span> <span>while</span> <span>maintaining</span> <span>service</span> <span>quality</span> <span>standards.</span></p><br><br></li><li><p><span>Resolve</span> <span>moderately</span> <span>complex</span> <span>to</span> <span>complex</span> <span>hardware</span> <span>and</span> <span>software-related</span> <span>technical</span> <span>issues</span> <span>originating</span> <span>from</span> <span>customer</span> <span>contacts</span> <span>and</span> <span>proactive</span> <span>monitoring</span> <span>systems.</span></p><br><br></li><li><p><span>Respond</span> <span>to</span> <span>inquiries</span> <span>regarding</span> <span>products,</span> <span>services,</span> <span>technical</span> <span>specifications,</span> <span>repairs,</span> <span>upgrades,</span> <span>parts,</span> <span>and</span> <span>options</span> <span>for</span> <span>both</span> <span>current</span> <span>and</span> <span>legacy</span> <span>product</span> <span>portfolios,</span> <span>based</span> <span>on</span> <span>customer</span> <span>support</span> <span>entitlement.</span></p><br><br></li><li><p><span>Proactively</span> <span>identify</span> <span>opportunities</span> <span>to</span> <span>prevent</span> <span>recurring</span> <span>issues</span> <span>and</span> <span>improve</span> <span>customer</span> <span>outcomes.</span></p><br><br></li><li><p><span>Contribute</span> <span>to</span> <span>operational</span> <span>excellence</span> <span>by</span> <span>providing</span> <span>feedback</span> <span>and</span> <span>recommendations</span> <span>for</span> <span>process</span> <span>optimization</span> <span>and</span> <span>service</span> <span>quality</span> <span>improvements.</span></p><br><br></li><li><p><span>Participate</span> <span>in</span> <span>cross-functional</span> <span>initiatives</span> <span>and</span> <span>projects</span> <span>focused</span> <span>on</span> <span>enhancing</span> <span>operational</span> <span>efficiency</span> <span>and</span> <span>customer</span> <span>experience.</span></p><br><br></li><li><p><span>Support</span> <span>knowledge</span> <span>sharing</span> <span>and</span> <span>team</span> <span>development</span> <span>activities</span> <span>and</span> <span>may</span> <span>provide</span> <span>guidance</span> <span>or</span> <span>mentoring</span> <span>to</span> <span>less</span> <span>experienced</span> <span>team</span> <span>members.</span></p><br><br></li></ul><br><br><p><b>Key Deliverables</b></p><br><br><ul><li><p>Adhere consistently to established processes, procedures, and operational guidelines.</p><br><br></li><li><p>Maintain a strong focus on delivering an exceptional customer experience and achieving high customer satisfaction levels.</p><br><br></li><li><p>Ensure all inbound and outbound customer interactions are managed within agreed service level agreements (SLAs).</p><br><br></li><li><p>Resolve customer cases within defined turnaround times while maintaining service quality standards.</p><br><br></li><li><p>Ensure all cases are handled in accordance with quality requirements, policies, and operational procedures.</p><br><br></li><li><p>Achieve individual performance objectives and productivity targets.</p><br><br></li><li><p>Comply with company policies, procedures, and Standards of Business Conduct at all times.</p><br><br></li></ul><br><p><br><b><b>Education &amp; Experience</b> Recommended</b></p><br><br><ul><li><p>High school diploma or equivalent required.</p><br><br></li><li><p>3 to 5 years of professional experience, or an equivalent combination of relevant work experience and post-secondary education.</p><br><br></li><li><p>Experience supporting customers in technical environments and working with a range of relevant technologies.</p><br><br></li></ul><br><br><p><b>Additional Requirements</b></p><br><br><ul><li><p>Fluency in Italian and English or French.</p><br><br></li></ul><br><p><br><b>Knowledge &amp; Skills</b></p><br><br><ul><li><p>Excellent verbal and written communication skills in Italian and English; additional language skills are considered an asset.</p><br><br></li><li><p>Strong teamwork and collaboration skills with the ability to build effective working relationships.</p><br><br></li><li><p>Ability to perform effectively in a fast-paced environment and manage competing priorities.</p><br><br></li><li><p>Strong analytical thinking, problem-solving abilities, and interpersonal skills.</p><br><br></li><li><p>Demonstrated commitment to providing excellent customer service and customer-focused solutions.</p><br><br></li><li><p>Experience delivering support through phone, remote assistance, email, chat, or similar customer engagement channels.</p><br><br></li><li><p>Proficiency with common business and productivity software, including Microsoft Office and other relevant applications.</p><br><br></li><li><p>Recognized technical expertise across supported product portfolios, including A4 and A3 devices, Gemstone products, and DesignJet PL30 solutions.</p><br><br></li><li><p>Experience using Knowledge Management systems and leveraging technical documentation to support issue resolution.</p><br><br></li><li><p>Ability to work independently while following established processes and contributing to continuous improvement initiatives.</p><br><br></li></ul><br><p><b>#LI-POST</b></p><br><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Strategy &amp; Digital Manager is the primary architect of the plant’s future-state operating model. This dual-purpose leadership role is responsible for orchestrating the site’s five-year strategic roadmap—aligning capacity, sourcing, and "Funding the Growth" initiatives with long-term business objectives—while simultaneously spearheading the plant’s Industry 4.0 transformation.</span></p><br> <p><span>As the site’s central strategist and digital gatekeeper, you will bridge the gap between long-term operational planning and a digitally-enabled shop floor. By leveraging operational &amp; advanced analytics, digital tools, and emerging technologies, you will drive a data-centric culture that optimizes production, minimizes waste, and builds future-ready technical capabilities across the entire workforce.</span></p><br> <p><strong><span>Your Day to Day and The Future</span></strong></p><br> <p><span>Plant Strategy &amp; Operational Planning</span></p><br> <ul> <li> <p><span>Lead the five-year plant strategy process, ensuring a robust roadmap is in place to meet organizational growth and performance targets.</span></p><br> </li> <li> <p><span>Lead and coordinate short and long term capacity planning and road maps aligned with strategic sourcing and cost savings initiatives.</span></p><br> </li> <li> <p><span>Maintain factory capacity utilization models following the release of monthly forecasts.</span></p><br> </li> <li> <p><span>Partner with Division Network Operations to drive the timely and accurate collection of plant volume data for Budget and Latest Estimate (LE) reviews </span></p><br> </li> <li> <p><span>Develop and drive strategies for product and material portfolio simplification to improve plant performance and resilience.</span></p><br> </li> <li> <p><span>Lead and Coordinate the Funding The Growth Program to achieve savings targets (Coordinate Brainstorming Activities, Projects, go / no go decisions, benchmarking)</span></p><br> </li> </ul> <p><span>Digital Transformation</span></p><br> <ul> <li> <p><span>Develop and execute the plant-specific digital roadmap, aligning global/divisional/Plant initiatives to transition the plant from traditional to digital operations aligning with the key pillars of Industry 4.0.</span></p><br> </li> <li> <p><span>Act as the central gatekeeper for all plant-level digital requests and technology needs.</span></p><br> </li> <li> <p><span>Partner with plant functional leads to evaluate digital opportunities based on ROI, operational pain points, and technical feasibility.</span></p><br> </li> <li> <p><span>Drive the cultural shift toward digital ways of working through structured training, communication, and building a network of digital champions.</span></p><br> </li> <li> <p><span>Enforce an "Adopt-First" mindset, ensuring global or division tools are utilized before any local "self-service" development begins.</span></p><br> </li> <li> <p><span>Drive the utilization of both operational advanced analytics at all levels in the site to optimize production, minimize waste, and improve process efficiencies.</span></p><br> </li> </ul> <p><strong><span>You'll need to have:</span></strong></p><br> <ul> <li> <p><span>Bachelor’s Degree in a technical or analytical discipline.</span></p><br> </li> <li> <p><span>8+ years of manufacturing, production, or operations experience.</span></p><br> </li> <li> <p><span>Experience using analytical skills and working knowledge of databases and spreadsheets.</span></p><br> </li> <li> <p><span>Experience in Manufacturing Operations, Logistics, Planning, Quality, Safety, or Finance.</span></p><br> </li> </ul> <p><span>E</span><strong><span>ven better if you have:</span></strong></p><br> <ul> <li> <p><span>Proven supply chain domain knowledge (process, systems, and data) with solid operational experience in demand or supply; end-to-end experience strongly preferred.</span></p><br> </li> <li> <p><span>End-to-end supply chain experience covering planning, logistics, manufacturing, and/or customer service.</span></p><br> </li> <li> <p><span>Experience with ML models and/or cloud architecture.</span></p><br> </li> <li> <p><span>Formal certifications (e.g., PMP, CSM or equivalent Agile certifications).</span></p><br> </li> <li> <p><span>Experience working in a global matrixed organization and/or with global functional roadmaps.</span></p><br> </li> <li> <p><span>Demonstrated experience driving large-scale change management and digital adoption with diverse stakeholders.</span></p><br> </li> <li> <p><span>Experience with SQL/Python for data manipulation and analytics.</span></p><br> </li> <li> <p><span>Experience integrating GenAI/LLM into business processes.</span></p><br> </li> <li> <p><span>Proficiency in Agile/Scrum and project or product lifecycle management</span></p><br> </li> <li> <p><span>Strong interpersonal skills with the ability to communicate complex data to all levels of the organization.</span></p><br> </li> </ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&amp;OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a technical field Minimum 3 years of sales experience in the automotive industry English proficiency level: C1 Good command of MS Excel, PowerPoint, and CRM tools</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Production</p><br><br><p>Fabrication montage reparation - Management d'atelier</p><br><br><p>Coordinateur Shift HPT F/H</p><br><br><p>CDI</p><br><br><p>Agent de maîtrise</p><br><br><p>Temps complet</p><br><br><p>Assurer le relais managérial en horaires décalés (équipes 3×8 et centrale) afin de garantir la continuité des activités, le respect des standards et la performance opérationnelle du périmètre.<br>Par une présence terrain de proximité, contribuer à la réactivité des équipes, à la coordination opérationnelle et à la fluidité de communication avec le management.<br>1. Pilotage opérationnel et performance<br>Suivre les indicateurs SQCDPI du périmètre et contribuer à l'atteinte des objectifs de performance HPT.<br>Mettre à jour et suivre les plans d'actions et PDCA avec le Responsable d'Activité.<br>Veiller à la bonne exécution de la production dans le respect du planning et des priorités.<br>Garantir l'application des standards de production et qualité (fiches de démarrage, maintenance niveau 1, bâtonnage…).<br>Réaliser des contrôles et audits terrain afin de garantir la conformité des pratiques.<br>Participer aux routines de management et aux actions d'amélioration continue.<br>2. Coordination transverse et communication<br>Assurer l'interface opérationnelle avec les services supports (qualité, méthodes, maintenance, logistique…).<br>Coordonner les échanges avec les facilitateurs d'îlots HPT et les agents qualité.<br>Garantir la bonne passation des consignes entre équipes et assurer la continuité des activités.<br>Remonter les alertes, écarts et informations clés au management.<br>3. Support managérial de proximité<br>Coordonner l'activité quotidienne des opérateurs sur le terrain.<br>Participer à l'animation des réunions d'équipe et des routines HPT.<br>Accompagner les équipes dans la résolution de problèmes opérationnels.<br>Recueillir et relayer les propositions d'amélioration et les situations à risque.<br>Veiller au respect des standards, règles de fonctionnement et consignes de sécurité.<br>4. Développement des compétences et climat social<br>Contribuer au développement de la polyvalence et des compétences techniques des équipes.<br>Participer aux évaluations et entretiens de recrutement des opérateurs avec le Responsable d'Activité.<br>Accompagner l'intégration des nouveaux arrivants et veiller au respect du règlement intérieur.<br>Favoriser un climat de travail serein, motivant et collaboratif.</p><br><br><p>Autonomie et prise de décision<br>Capacité d'analyse, de synthèse et de structuration<br>Capacité à embarquer<br>Gestion des conflits</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&amp;OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in a technical field</li><li>Minimum 3 years of sales experience in the automotive industry</li><li>English proficiency level: C1</li><li>Good command of MS Excel, PowerPoint, and CRM tools</li></ul><p>Interested? Apply now</p><p>All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.</p><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li> <li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li> <li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li> <li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li> <li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li> <li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li> <li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li> <li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li> <li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li> <li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li> <li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li> <li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li> <li>Identify employees with high potential and propose career development plan</li> <li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li> <li>Initiate and Implement Freight SOPs across the station</li> <li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li> <li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li> <li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li> <li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li> <li>Agree with the direct manager on the annual product targets</li> <li>Ensure product revenue growth is met</li> <li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li> <li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li> <li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li> <li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li> <li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li> <li><span><span><span>Excellent written communication skills.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth . Functional accountability for Operations Quality on shift level - Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive) - Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs - Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience Education Level: University Degree in Scientific field Experience: Min 3 years in Quality Mangement Language: Fluent English Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Solution Representative - English/Arabic<br><p><b>Description -</b></p><br><br><p>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise.</p><br><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr</p><br><br><br><p><b>What can we do together?</b></p><br><br><p>At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.</p><br><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 6-8 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.</p><br><br><p>• Fluency in English and in Arabic.<br><b>Knowledge &amp; Skills</b><br>• Active Directory<br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science<br>• Desktop Support<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Azure<br>• Microsoft Office 365<br>• Microsoft Windows 10<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br>• Windows Servers<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>You are responsible for the factory's operation, ensuring the delivery of high-quality products in line with company requirements, customer commitments, local regulatory requirements, and group operational standards.</p><br><br><p>You ensure the general management of the site across all activities: production, packaging, storage, warehousing, shipping, maintenance coordination, quality, HSSE, human resources management, cost control, and continuous improvement.</p><br><br><p>Within the framework of the Joint Venture and considering the operational control exercised by one of the JV entities, you must also ensure compliance with applicable governance requirements, delegation of powers, reporting obligations, confidentiality principles, and the separation of legal entities specific to the joint venture.</p><br><br> <br> <br> Required profile : <ul><li>Significant experience in industrial site management.</li><li>Experience in a plant for oil packaging, energy, chemicals, consumer goods manufacturing, or a similar industrial environment is strongly desired.</li><li>Solid experience in HSSE leadership, operational excellence, quality management, maintenance coordination, and human resources management.</li><li>Experience in a multinational, matrix, or joint venture environment would be an asset.</li><li>Experience in audits, Management of Change, incident investigations, risk management, and continuous improvement programs.</li><li>Proven ability to lead operational teams, manage subcontractors, and coordinate with multiple support functions.</li></ul> <br><br> </div>