وظائف مدير مصنع - تونس العاصمة تونس

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer: An international and inclusive environment: A setting where you will feel supported, encouraged, and welcome from day one. Continuous development: Access to our internal learning platforms and external training programs. Endless growth opportunities: 90% of our managers started their careers as customer advisors. Paid training: A 2-3 week training program to introduce you to the specifics of the role. Comfort and well-being: Modern offices with relaxation areas for your breaks. Flexibility and benefits: Flexible working hours, free taxi service for shifts ending between 7:30 pm and 11:00 pm, as well as various company benefits and discounts.</font></font></p><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a real impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.</font></font></p><p><font dir="auto" ><font dir="auto" >Life at Transcom. At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we care and support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile:</font></font></h2><p><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Proficiency in French: Level C1 or native language (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >English proficiency: Minimum level B2 (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages purchasing tasks from customer RFQ through Start of Production (SOP) to End of Life (EOL) in line with purchasing standards and strategies, internal and external requirements Manages Purchasing activities in pre-development projects, including global sourcing of new components, new product families, new technologies, new suppliers in close collaboration with CTO Development Analyzes and edits Bills of Material (BOMs) to ensure material cost competitiveness and alignment with project targets Conducts global inquiries for all relevant parts (new, serial, development) across the full product lifecycle, including change management process (e.g. PCR) Contributes to make-or-buy decisions by evaluating material costs and integrating Purchasing strategies in close alignment with Category Management Negotiates costs and conditions with suppliers for assigned projects, considering Total Cost of Ownership (TCO), in close alignment with Category Management Develops Purchasing Concept for Customer Projects, including Business Plan deliverables, risks, opportunities and premises Manages material cost targets throughout the project lifecycle and reports performance. Identify and steers implementation of cost reduction opportunities using all available levers (e.g., negotiation, resourcing, VAVE, localization, etc.). Drafts and manages project specific supplier agreements (e.g. Project Lifetime Agreements, Tooling Agreements), ensuring legal and commercial robustness. Contributes to the supplier qualification and release process, particularly for onboarding new suppliers aligned with project requirements in close collaboration with Supplier Quality Management and Category Management Initiates, prepares and leads supplier sourcing events for new business awards in close collaboration with Category Management Ensures timely availability of critical data, including Business Plan input, commercial aspects. System prices, prototype cost and lead-time to enable seamless ordering by the plants Monitors and escalates milestone and capacity adherence for tooled components in collaboration with Advanced Supplier Quality Management (APQP) Supports special projects, initiatives and tasks assigned by senior leadership Strategic Integration &amp; Collaboration Acts as the Strategic Purchasing interface across departments including sales, development, quality, controlling, production, etc. Represents Strategic Purchasing in project kick-offs, gate / milestone reviews, risk assessments and business plan meetings. Integrates global purchasing aspects into project teams and ensure bidirectional information flow, e.g. about market trends, new technologies, etc. Compliance &amp; Standards Ensures adherence to internal standards, legal requirements, and environmental/safety regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Technical field</li><li>2-3 years of experience in Purchasing within the Automotive industry</li><li>BOM analysis, ABC analysis, cost-benefit analysis</li><li>Purchasing agreements and service level agreements</li><li>Project coordination, tracking, and reporting</li><li>Performance measurement and gap analysis</li><li>Supplier Relationship Management</li><li>Strategic Sourcing Methodological Benchmarking</li><li>Performance Measurement</li><li>Negotiation skills</li><li>Presentation skills</li><li>Contract Management</li><li>Project management, presentation, and reporting</li><li>Big data analytics and data visualization</li><li>Purchasing applications and reporting tools</li><li>Spreadsheet, word processing, desktop publishing</li><li>Internet and email proficiency</li><li>English: C1</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. </p> <p> </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Head of Resources Management of IOM Libya Country Office (CO), the Information Management and Technology Officer will be responsible for managing, coordinating and implementing the activities of the Information and Communications Technology (ICT) unit in IOM Libya CO and its Sub-Offices.</p> </div> <div> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li>Master s degree in Computer Engineering, Computer Science, Information Management, Information Technology, or a related field from an accredited academic institution with five years of relevant professional experience; or,</li> <li>University degree in the above fields with seven years of relevant professional experience.</li> <li>Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.</li> <li>A certificate in project management (PMP or Prince2) andor IT service management (ITIL) is a distinct advantage.<br> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li>Experience in overseeing and management of the implementation and administration of Microsoft Windows and Serverless networks environment (LAN/WAN) and first-level network/desktop support in a large international organization is required;</li> <li>Experience in supervisory role and management of ICT functions in an international organization or an international agency in a field location; supporting emergency, complex/post-conflict Country Office;</li> <li>Progressively responsible experience in planning, design, development, implementation, and maintenance of computer information systems;</li> <li>Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery. Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies; and,</li> <li>Experience providing policy advice to senior managers on systems development in a changing business environment and the implications of various alternatives, on business applications planned for future needs and other related issues.<br> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li>Advanced oral and written communication skills; refined soft skills and demonstrated ability to communicate with business leaders and those with limited technical background effectively is essential;</li> <li>Extensive knowledge of Windows Operating System, NetworkSystems administration, TCP/IP, Telecoms, Network Protocols, Cisco devices, Virtual Private Network (VPN), VoIP, MS Office 365 apps, Antivirus Software, and utilities;</li> <li>Knowledge of web-based development, geographical information systems, and/or mapping tools would be a distinctive advantage;</li> <li>Demonstrated ability to work with minimal supervision and demonstrate a high level of initiative, perseverance, and professional commitment to achieve high-quality results;</li> <li>Knowledge and demonstrated experience in database information systems and data processing tools;</li> <li>Knowledge of web-based development and other development tools and reporting, including future projections on the potentials of current and new technologies; </li> <li>Demonstrated ability to handle confidential data in a professional, responsible and mature manner; and, </li> <li>Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds. <br> </li> </ul> <p> <strong>Languages</strong> </p> <p>For this position, fluency in English is required (oral and written).</p> <p>Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage.</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p><br></p></div><ol><li> </li> </ol></div></section>