وظائف مطورى واجهة مستخدم

<p>Serve guest needs by providing exceptional knowledge of wine spirits and mixed drinks as well as information regarding preparation methods.</p><p>What you will do Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards. Confirm guest orders including any special needs or requests from the lounge server using the hotel s point-of-sales system; check completed orders with the guest s original order. Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, armagnacs, eau de vies, cognacs and specialty drinks. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>High school education or equivalent experience.</p><p>Experience: Minimum two years bartending or related work.</p><p>Skills and Abilities: Ability to pour, mix, and blend a wide variety, of wines, spirits, and missed drinks. Ability to accurately process cash and credit card transactions.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<ul><li>Identify customer needs and requirements for SAP JIT environment;</li><li>Align customer requirements with current solution and standards;</li><li>Define functional requirements and create development specifications;</li><li>Manage SAP JIT service backlog, prioritize change demands including the alignment into release cycles;</li><li>Develop training documents with focus on key users and release notes with descriptions of new functionalities;</li><li>Ensure 2nd and 3rd level support for WSD SAP JIT service;</li><li>Contribute to projects as SAP JIT expert (including FLUX) and propose improvements for the service framework;</li><li>Manage projects using IT Project management methodology.</li></ul><br><br>Qualifications and Experience<ul><li>Minimum 3 years working with SAP JIT;</li><li>Production planning process knowledge;</li><li>Deep knowledge and understanding of SAP JIT environment;</li><li>Advanced English skills. German is an advantage;</li><li>Strong communication skills, persuasive power and intercultural sensitivity;</li><li>Ability to handle conflicts and drive critical topics;</li><li>Analytical skills and ability to manage projects;</li><li>Proactive, customer-oriented and consulting-strong working and thinking;</li><li>Competences to create and guide change processes;</li><li>Willingness to travel nationally and internationally.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.&nbsp;</span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.&nbsp;</span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.&nbsp;</span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)&nbsp;</span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential.&nbsp;</span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential&nbsp;</span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >What if you led one of NeoXam's most strategic transformation projects? We are looking for a Jira &amp; Confluence Cloud Administrator (M/F) to lead the migration of our Atlassian ecosystem to the cloud and transform it into a modern, reliable, and data-driven platform. At the heart of the Software Factory, you will wear three hats: hands-on administration, migration management, and analytical reporting. You will be the key contact for the Support and R&amp;D teams and the driving force behind the standardization of usage across the company. Your mission: Your priority for the coming months will be to support the teams in the transformation from Jira Server to JSM &amp; Jira Cloud and to establish best practices for using the tool and its plugins.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Jira &amp; Confluence Cloud administration (core role)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Administer and maintain Jira and Confluence Cloud environments: configuration, workflows, permissions, schemas, automations.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the stability, performance and security compliance of the platform.</font></font></li><li><font dir="auto" ><font dir="auto" >Standardizing usage between teams: best practices, governance, templates.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting users in the adoption and optimization of Jira / Confluence and their plugins.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Jira migration program (high priority)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Managing the migration from Jira Server to Jira Cloud: strategy, data selection and mapping, validation.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure business process continuity during migration phases and coordinate the waves with stakeholders.</font></font></li><li><font dir="auto" ><font dir="auto" >Short term: migration of Support teams to Jira Service Management (JSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Medium term: migration of R&amp;D teams to Jira Software Cloud.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Reporting &amp; Analytics (Expertise Required)</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Design and maintain dashboards and reports with eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Provide operational indicators (Support metrics, SLA, usage, backlog) and inform management decisions with data.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Collaboration &amp; continuous improvement</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working hand in hand with the Support (JSM adoption), R&amp;D (Jira Software usage) and IT / DevOps / Software Factory teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Identify opportunities for process automation and optimization, and contribute to internal standards and best practices.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Solid experience in Jira Cloud and Confluence Cloud administration.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience on Jira (Server Cloud) migration projects.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong expertise in eazyBI and Power BI.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of Support and Development workflows (Agile, ITSM).</font></font></li><li><font dir="auto" ><font dir="auto" >Experience with Jira Service Management (JSM) and project management.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of automation (Jira Automation, integrations, REST APIs) and large-scale multi-team environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Curiosity, involvement and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to propose solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Daily learning and development are essential.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, tenacity and a genuine ability to communicate and promote good practices.</font></font></li></ul><p></p></section>

<p>Essential Job Functions: Design, develop, and maintain scalable document ingestion and processing pipelines to support enterprise knowledge management and AI-powered applications. Build and optimize multi-stage data workflows for extracting, transforming, enriching, and indexing content from diverse document formats including PDF, PPTX, DOCX, CSV, and image-based sources. Implement advanced document processing capabilities, including metadata extraction, content chunking, classification, summarization, and information retrieval workflows. Manage vector database indexing strategies and search optimization to ensure high-quality retrieval performance and relevance. Develop and maintain MCP-compatible tool servers that securely expose enterprise databases, APIs, cloud platforms, and external services to AI agents. Design and implement event-driven architectures leveraging messaging and integration services to enable scalable and responsive data processing solutions. Create and deploy data analysis, document intelligence, and knowledge retrieval agents using reusable development templates and platform tooling. Collaborate with cross-functional teams to deliver reliable, scalable, and innovative data engineering and AI-driven solutions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Data Engineering, Information Technology, Artificial Intelligence, or equivalent combination of education and experience.</li><li>Typically, 3+ years of professional experience in Python development and data pipeline engineering.</li><li>Hands-on experience designing and maintaining ETL/ELT workflows using orchestration platforms such as Dagster, Airflow, or equivalent technologies.</li><li>Strong proficiency with document processing frameworks and libraries for extracting and transforming content from structured and unstructured data sources.</li><li>Experience working with vector databases, embedding models, semantic search technologies, and retrieval optimization techniques.</li><li>Familiarity with Azure data and AI services, including Azure AI Search, Blob Storage, Event Hub, Document Intelligence, or comparable cloud-native platforms.</li><li>Proven experience developing containerized applications and pipeline components using Docker and modern deployment practices.</li><li>Strong understanding of REST API design, integration patterns, and service-oriented architectures.</li><li>Experience building scalable ingestion, indexing, and retrieval systems for data-intensive applications.</li><li>Experience with Retrieval-Augmented Generation (RAG) architectures and enterprise knowledge management platforms is a plus.</li><li>Familiarity with event-driven system design and distributed data processing patterns is preferred.</li><li>Knowledge of AI agent ecosystems, MCP integrations, and modern data-to-agent architectures is highly desirable.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Excellent communication and collaboration abilities across technical and business stakeholders.</li><li>Relevant certifications in Azure, Data Engineering, Artificial Intelligence, or Cloud Technologies are a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Ingenierie industrielle - Programmeur usinage</p><br><br><p>Programmeur CN F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>Lire et interpréter les plans 2D. <br>Elaborer un programme à partir d'un logiciel FAO<br>Procéder aux réglages avant usinage et programmer manuellement la machine à commande numérique.<br>Fournir aux conducteurs des machines numériques les programmes et documents nécessaires pour la fabrications de produits conformes.<br>Intervenir pour résoudre les problèmes techniques liés à la programmation et aux machines numériques.<br>Veiller au bon déroulement du programme dans les opérations successives.<br>Respecter les exigences qualité, sécurité et environnement. <br>S'assurer de l'entretien de la machine et de la maintenance de premier niveau. <br>Former les utilisateurs sur la conduite des machines à commande numérique.</p><br><br><p>Licence en mécanique ou usinage<br>Une première expérience en programmation CN<br>Maîtrise de Mastercam indispensable<br>Très bonne connaissance des stratégies d'usinage et outils coupants<br>Maîtrise de lecture et interprétation des plans 2D et modèles 3D</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.<br> Work Location<br>Tunis, Tunisia<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Organizational Setting The mandate of the UN-Habitat Sub-Regional Office in Tunisia is to provide policy advice, technical cooperation and capacity building, especially to empower and support the most vulnerable populations. In line with the key impact area of UN-Habitat's Strategic Plan 2026 - 2029 by identifying SDG localization and participatory multilevel governance as one of its key means of implementation. With a focus on delivering adequate housing, basic services and land for all, the Strategic Plan recognizes that accelerating the 2030 Agenda requires stronger multilevel governance collaboration, inclusive governance systems that engage communities, and the scaling up of local and regional solutions to drive systemic transformation. Tunisia is home to more than 500,000 Persons with different types of disabilities. People with disabilities experience multiple and intersecting forms of social, economic, and political exclusion, which leads to deprivation in access to education, clean water and sanitation, shelter, and waste of human and productive potential. The strains of institutional (affordable housing, services, land rights), structural (gender, age, ethnicity), and spatial (regional imbalance, mobility, congestion, recreation) inequalities are pushing the vulnerable, marginalized, and impoverished into intergenerational cycles of exclusion. People with disabilities are often not ‘planned for’ as the default intended users and inhabitants of cities and their public spaces, which is reflected in the planning, designing, and maintenance of urban spaces and facilities. This is exacerbated by the lack of participatory and people-centric planning processes, as well as the limitation of accurate disaggregated sex and disability data, especially concerning women and girls with disabilities. There is a limited sensitization, awareness, and technical capacity in understanding the diverse requirements of Persons with disabilities, and how these requirements would be incorporated in the urban development agenda. This holds both in the public sector as well as among private sector players involved in ground-level housing implementation in the country. The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project. Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office   Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities: 1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary • Conduct an assessment of the beneficiary’s housing situation and how it meets the needs of the person with a disability • Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access. 2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities Planning and Coordination of Accessibility Works • Liaise with contractors, suppliers, and relevant stakeholders. • Schedule and coordinate all approved housing modification activities. Monitoring and Quality Assurance of Implementation • Supervise the progress of works to ensure compliance with the approved design and accessibility requirements. • Conduct inspections and verify that completed modifications meet the beneficiary’s mobility and access needs. 3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities Develop and Deliver Training on Disability-Specific Design Standards • Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities). • Adapt training materials to the needs of beneficiaries and NGOs. Practical Guidance and Awareness Sessions • Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments. • Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.<br> Qualifications/special skills<br>An advanced university degree (master’s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 5 years of professional experience in Architecture is required. Experience working with governments and participatory planning processes is desirable. Experience in designing and piloting works for people with disabilities, is desirable.<br> Languages<br>Fluency in oral and written Arabic and French is required. Knowledge of English is an asset.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>Responsibilities </b></p><br><ul> <li>Build a centralized data lake on GCP data services by integrating diverse data sources throughout the enterprise.</li> <li>Develop, maintain, and optimize Spark-powered batch and streaming data processing pipelines. Leverage GCP data services for complex data engineering tasks and ensure smooth integration with other platform components.</li> <li>Design and implement data validation and quality checks to ensure accuracy, completeness and consistency across our data workflows.</li> <li>Work closely with the AI / ML team to enable AI use cases and in particular address data needs for Machine Learning model development and monitoring.</li> <li>Collaborate with cross-functional teams, including Data Analysts and other business users from Operations, Marketing and Commercial departments, to extract valuable insights and enable data-driven decision making.</li> <li>Collaborate with the Product teams to design, implement, and maintain the data models for analytical use cases.</li> <li>Engage in technology exploration and research, the development of PoC’s, conducting deep investigations.</li> <li>Design and manage ETL/ELT processes, ensuring data integrity, availability, and performance.</li> <li>Troubleshoot data issues and conduct root cause analysis when reporting data is in question.</li> <li>Work on Gen AI related initiatives aligned with the company goals.</li> </ul><br><p><b>Required Technical Skills</b></p><br><ul> <li>PySpark - Batch and Streaming</li> <li>GCP - Dataproc, Dataflow, DataStream, Dataplex, Pub/Sub, BigQuery and Cloud Storage</li> <li>NoSQL (preferably MongoDB)</li> <li>Programming languages: Scala/Python</li> <li>Great Expectation, or similar DQ framework</li> <li>Familiarity with workflow management tools like: Airflow, Prefect or Luigi</li> <li>Understanding of Data Governance, Data Warehousing and Data Modelling</li> <li>Good SQL knowledge</li> </ul><br><p><b>Business</b></p><br><ul> <li>Able to communicate effectively, distill technical knowledge into digestible messages in a succinct / visual way</li> <li>Proactively identify and contribute with team development initiatives, and supporting junior members</li> </ul><br><p><b>Good to have skills</b></p><br><ul> <li>Infrastructure-as-Code, preferably Terraform</li> <li>Docker and Kubernetes</li> <li>Looker</li> <li>AI / ML engineering knowledge</li> <li>Lineage, or relevant tools e.g. Atlan</li> <li>DBT</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Ingénieur Solutions Junior - TBML <p>L'Ingénieur(e) Solutions Junior participe à la mise en œuvre de notre solution TBML chez nos clients internationaux : préparation des environnements, intégration des données, tests, mise en production et accompagnement des utilisateurs. Le poste combine des dimensions techniques, fonctionnelles et relationnelles, en lien direct avec les clients, en français et en anglais, et en collaboration étroite avec nos équipes Produit, R&amp;D, QA et DevOps.</p><br> <p><strong><br>À propos de Vneuron et de Reis RCS</strong></p><br> <p><strong>Vneuron</strong> est une entreprise RegTech de premier plan, spécialisée dans la transformation de la conformité en matière de lutte contre la criminalité financière. Sa solution avancée, <strong>Reis RCS</strong>, optimise la gestion des risques, le filtrage AML et sanctions, et assure la conformité grâce à une supervision en temps réel, une détection des risques par IA et une gestion intégrée des dossiers.</p><br> <p>En 2025, Vneuron a été reconnue parmi les <strong>Top Innovators du FinCrimeTech50</strong>, a remporté le prix de la <strong>Meilleure solution de Compliance as a Service</strong> aux <strong>RegTech Insight Awards Europe</strong>, et figure dans l'<strong>AIFinTech100 2025</strong>. Elle est également distinguée pour la quatrième année consécutive dans le <strong>RegTech100</strong>.</p><br> <p>Chez Vneuron, nous construisons l'avenir de la conformité financière.</p><br> <p><strong>Notre culture et nos valeurs</strong></p><br> <p>Chez Vneuron, le développement de notre équipe est au cœur de nos priorités. Nous offrons un <strong>environnement de travail agréable et confortable</strong>, au sein d'une organisation <strong>collaborative</strong> et à structure <strong>plate</strong>, avec un management accessible et impliqué.</p><br> <p>Nous sommes portés par une équipe <strong>jeune</strong>, passionnée et engagée, où règnent le respect et l'esprit de partage. Vous évoluerez aux côtés d'<strong>experts chevronnés</strong> qui vous accompagneront dans le développement de votre carrière, tant sur le plan technique que personnel.</p><br> <p>Notre ambition est de diffuser nos technologies innovantes à l'échelle mondiale pour contribuer à un impact positif durable.</p><br> <p>Parce que nous croyons que chaque personne est unique et précieuse, nous valorisons l'<strong>écoute active de vos idées et propositions</strong>. Vous jouerez un rôle essentiel dans la réalisation de nos prochaines étapes stratégiques.</p><br> <p><strong><br>Missions principales</strong></p><br> <ul><li>Installer, configurer et déployer la solution TBML dans différents environnements : cloud, on-premise, test et production</li><li>Préparer les environnements et vérifier les prérequis techniques avant chaque installation</li><li>Participer à l'intégration des données, documents et flux Trade Finance provenant des systèmes clients</li><li>Configurer les différents composants de la solution, les référentiels et les scénarios de détection selon les besoins du projet</li><li>Contrôler la qualité et la cohérence des données intégrées dans la plateforme</li><li>Réaliser les tests techniques et fonctionnels, les sanity checks et les validations avant mise en production</li><li><span>Diagnostiquer et résoudre les problèmes liés à l'installation, à la configuration, aux données ou aux environnements</span></li><li>Participer aux ateliers de cadrage, démonstrations, recettes et réunions de suivi avec les clients</li><li>Présenter clairement l'état d'avancement, les résultats obtenus, les difficultés rencontrées et les prochaines étapes</li><li>Accompagner les utilisateurs dans la prise en main de la solution et répondre à leurs questions fonctionnelles ou techniques</li><li>Assurer le suivi des demandes et incidents clients jusqu'à leur résolution</li><li>Recueillir les retours des utilisateurs et les transmettre de manière structurée aux équipes Produit et R&amp;D</li><li>Rédiger et maintenir les procédures d'installation, guides de configuration, comptes rendus et documents d'exploitation</li></ul> <p><strong>Profil &amp; compétences</strong></p><br> <ul><li>Diplôme d'ingénieur en informatique, systèmes d'information, data ou domaine équivalent</li><li>Première expérience, stage ou projet significatif en développement, intégration, support applicatif ou mise en œuvre de solutions logicielles</li><li>Bonnes bases en Linux, Docker, bases de données, SQL et applications web</li><li>Aisance avérée avec les outils d'IA</li><li>Connaissances en Java, Spring Boot, Angular, PostgreSQL, Elasticsearch ou technologies similaires appréciées</li><li>Capacité à comprendre rapidement une architecture technique, des flux de données et des problématiques fonctionnelles</li><li>Très bon niveau de français et d'anglais, à l'écrit comme à l'oral</li><li>Aisance pour échanger avec des interlocuteurs techniques et métiers<br>Capacité à expliquer simplement un sujet technique, à poser les bonnes questions et à reformuler un besoin client</li><li>Esprit d'analyse, curiosité, rigueur et sens des responsabilités</li><li>Autonomie, polyvalence et capacité à intervenir sur des sujets variés</li><li>Disponibilité ponctuelle pour accompagner des mises en production ou des déplacements chez les clients</li></ul> <p><strong>Ce que nous recherchons</strong></p><br> <p>Nous recherchons avant tout une personne <strong>polyvalente</strong>, capable de comprendre un besoin client, de prendre en main une solution technique, d'intégrer des données, de participer à un déploiement et d'investiguer les éventuels problèmes.</p><br> <p>Le poste nécessite également une bonne <strong>qualité de communication</strong> : savoir écouter, expliquer, rassurer, rendre compte de l'avancement et maintenir une relation professionnelle avec le client tout au long du projet.</p><br> <p>Une connaissance de l'<strong>AML</strong>, du <strong>Trade Finance</strong> ou du <strong>TBML</strong> est un plus, mais n'est pas obligatoire. Une formation fonctionnelle et technique à la solution sera assurée.</p><br> <p><strong><br>Avantages</strong></p><br> <ul><li>L'opportunité d'évoluer dans des environnements stimulants et de contribuer à un impact positif à l'échelle mondiale.</li><li>Perspectives de développement de carrière.</li><li>Avantages santé et bien-être pour vous et votre famille.</li><li>Un environnement de travail agréable et évolutif, favorisant l'épanouissement personnel et professionnel.</li><li>Des conditions optimales pour vous permettre de vous concentrer sur ce que vous aimez faire.</li><li>Une équipe soudée, fondée sur le respect, le partage et la passion du métier.</li><li>Une politique d'égalité des chances, sans distinction de genre, de religion ou de culture.</li></ul> <p><strong>Prochaine étape</strong></p><br> <p>Si vous avez l'ambition de dynamiser votre carrière à travers de nouveaux défis, tout en valorisant votre potentiel et votre soif permanente d'apprentissage, ce poste est fait pour vous.</p><br> <p><strong>Postulez dès maintenant</strong> et devenez le prochain <strong>Spark</strong> !</p><br> <p>Suivez-nous sur LinkedIn pour en savoir plus sur l'équipe Spark et nos solutions Spark.</p><br> <p>Nous serons ravis de vous rencontrer et de vous fournir davantage d'informations.</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job description E</b>RP / SAP Manager Tunis Tunisie CDI | Poste de Management Vous interviendrez comme r f rent ERP / SAP , avec un r le cl de pilotage, de gouvernance et de management, dans un environnement int gr et exigeant. Vos responsabilit s Pilotage SAP / ERP Coordonner les activit s de support, maintenance et volutions SAP Superviser incidents, changements et demandes via les outils de ticketing Garantir le respect des SLA / OLA et la satisfaction des utilisateurs D finir, documenter et am liorer les proc dures SAP Delivery &amp; alignement business Travailler troitement avec les m tiers pour comprendre les besoins fonctionnels S assurer que les solutions SAP soutiennent efficacement les processus business Collaborer avec les architectes, chefs de projet et HO IT Identifier, anticiper et lever les risques et blocages op rationnels Int gration &amp; environnement SI Superviser les int grations SAP avec les autres syst mes de l entreprise Garantir la coh rence des flux et des architectures applicatives Anticiper les risques li s aux d pendances inter-syst mes Management &amp; leadership Manager des quipes SAP internes et externes Garantir la performance, l engagement et la mont e en comp tences Participer au recrutement, onboarding et accompagnement des talents Mettre en place des plans de d veloppement individuels Favoriser un climat de collaboration et de responsabilisation Gouvernance &amp; reporting Piloter les budgets SAP (CAPEX / OPEX) Analyser les KPIs op rationnels et manag riaux Produire des reportings r guliers pour le management et les comit s Veiller au respect des politiques IT et standards de gouvernance Contribuer la vision long terme ERP, notamment autour de SAP S/4HANA</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job requirements Profil recherch Exp rience &amp; formation Profil senior Minimum 10 ans d exp rience en environnement ERP / SAP ou quivalent Minimum 3 ans d exp rience manag riale Exp rience en environnements complexes, int gr s et internationaux Exp rience confirm e en gestion de prestataires / vendors Dipl me universitaire en informatique, syst mes d information ou quivalent Comp tences techniques Bonne ma trise fonctionnelle de SAP Compr hension globale des cosyst mes ERP Pilotage de delivery et gestion de la performance Ma trise des outils ITSM (GLPI, JIRA ou quivalent) Int r t ou exposition SAP S/4HANA Langues Anglais : niveau B2 minimum (obligatoire) Qualit s personnelles Leadership, maturit et sens des responsabilit s Excellentes capacit s de communication et de p dagogie Capacit vulgariser des sujets techniques complexes Orientation r sultats et solutions Rigueur, discr tion et thique professionnelle Adaptabilit et esprit collaboratif</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Contexte </b></p><br><p>Au sein du bureau de Tunis, vous accompagnez au quotidien l’Office Administrative Manager et contribuez activement à la bonne organisation des activités administratives et RH.</p><br><p>Dans ce cadre, vous participez au bon fonctionnement de la vie du bureau, en collaboration avec les équipes locales et les fonctions corporate (HR, Finance, IT, Legal, Procurement), avec lesquelles vous êtes en interaction régulière.</p><br><p>Ce poste vous permettra de vous inscrire au cœur des opérations, à travers un rôle concret, utile et polyvalent, axé sur le suivi des tâches récurrentes et la fluidité des activités quotidiennes, contribuant ainsi à offrir un environnement de travail agréable et efficace pour tous.</p><br><p><b>Responsabilités principales</b></p><br><p><u>Support Office Management&nbsp;: contribuer et garantir l’expérience collaborateurs &amp; visiteurs </u></p><br><ul><li>Être un point de contact de proximité pour les collaborateurs/visiteurs, et garantir une expérience fluide au quotidien</li><li>Contribuer à maintenir un environnement de travail agréable et fonctionnel en garantissant la qualité de service au sein des espaces de travail (réassort, suivi des équipements, espaces communs) &nbsp;<ul><li>Participer au bon fonctionnement quotidien du bureau (fournitures, coordination logistique, organisation des espaces)</li><li>Assurer le suivi des prestataires (nettoyage, maintenance, services généraux) et veiller à la qualité de service</li><li>Gérer les commandes (suivi, relances fournisseurs, réception et contrôles des livraisons)</li><li>Assurer la gestion des stocks et leur distribution interne</li></ul></li><li>Faciliter l’organisation logistique des événements internes et de l’accueil des visiteurs</li><li>Organiser les réservations (salles, catering, prestations)</li></ul><p><u>Support administratif et coordination&nbsp;: </u>contribuer à assurer la mise à jour des dossiers administratifs de toute nature</p><br><ul><li>Assurer le suivi de tableaux simples (Excel / outils internes)</li><li>Participer au classement et à l’organisation documentaire (physique et digital)</li><li>Contribuer au suivi administratif et aux activités de reporting</li><li>Préparer les documents RH courants (contrats, attestations, courriers)</li><li>Mettre à jour les informations dans les systèmes d’information interne (par exemple, pour informations RH usage de Workday)</li><li>Participer aux processus d’onboarding et offboarding (création dossiers, logistique d’arrivée/départ, préparation équipements)</li></ul><ul><li>Être un point de contact de premier niveau pour les demandes administratives simples du quotidien (attestations, congés, etc.)</li><li>Orienter les collaborateurs vers les bons interlocuteurs si nécessaire</li></ul><p><b>Profil recherché </b></p><br><p>Formation Bac à Bac+3 minimum en administration, gestion, services et/ou gestion du personnel, complétée par une première expérience (1 à 3 ans) en assistanat office management administratif et Gestion du personnel idéalement dans un environnement international et matriciel.</p><br><p>Doté-e d’excellentes qualités relationnelles, vous appréciez les fonctions polyvalentes et les environnements dynamiques où la réactivité et l'esprit d'équipe sont essentiels.</p><br><p>Vous êtes reconnu·e pour votre rigueur, votre sens de l'organisation et votre capacité à gérer plusieurs sujets en parallèle avec fiabilité et discrétion.</p><br><p>Vous avez un sens du service développé, et une aisance relationnelle avec des interlocuteurs variés (équipes internes, prestataires, collaborateurs) et les misions diverses d’organisation.</p><br><p>Vous faîtes preuve de proactivité, curiosité et volonté d’apprendre dans un environnement évolutif.</p><br><p>Bonne maitrise des outils bureautiques (suite Office) et à l’aise en anglais, arabe, français</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Required Qualifications and Experience</h3><p>Education</p><ul><li>Bachelor's degree in Political, Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with three years of relevant professional experience; or,</li><li>High School diploma with five years of relevant professional experience.</li></ul><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience</p><ul><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups;</li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organisation in a multi-cultural setting is an advantage; and,</li><li>Experience in Monitoring and Evaluation of development projects, creation of Communication and Visibility materials, Reporting, Project Development, is considered an asset.</li></ul><p>Skills</p><ul><li>Strong organizational, planning, and coordination skills, particularly in the implementation of construction-related projects;</li><li>Strong skills in using Microsoft Office (Outlook, Word, Excel, PowerPoint);</li><li>Skills in using Adobe suit (Photoshop, InDesign);</li><li>Excellent time management, attention to detail, and problem-solving skills;</li><li>Excellent verbal and written communication skills in English, Arabic, and French; and,</li><li>Ability to work effectively and harmoniously within a team of colleagues from diverse cultural and professional backgrounds.</li></ul><p>Languages</p><p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French,).</p><h3>Required Competencies</h3><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h3>Values</h3><p>- all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h3>Core Competencies</h3><p>behavioural indicators</p><strong>Level 1</strong><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Profil Francophone &amp; Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile&nbsp;<p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role&nbsp;<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Solution Representative - French/English<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p><span>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more </span><span>http://www.hp.com</span>/</p><br><br><br><p><b>Job Summary</b><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively. The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>•<span>Typically has 2-3 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.</span><br>•Fluency in French and in English.</p><br><br><br><p><span><b>Knowledge &amp; Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</span></p><br><br><p><span>• Print devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• ServiceNow<br>• Technical Support</span></p><br><br><p><br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;Web&nbsp;Inbound&nbsp;Sales&nbsp;Advisor&nbsp;-&nbsp;German&nbsp;speaker&nbsp;(Day&nbsp;Shift)</strong></span><br><span><strong>Location: Tunis, Tunisia</strong></span><br><span><strong>Report to:&nbsp;Contact&nbsp;Centre&nbsp;Supervisor</strong></span><br><p><span><strong>Overview:</strong></span></p><br><p><span><strong>The Web Inbound Sales Advisor will be required to sell a range of National Pen products to new and existing customers by answering inbound web sales queries from the National Pen website. You will educate, inform, nurture, and guide your lead through the decision-making process. In doing so, you will provide our customers with an incredible service, whilst</strong></span><br><span><strong>establishing long-term customer relationships.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Follow&nbsp;up&nbsp;onsales&nbsp;leads&nbsp;generated&nbsp;by&nbsp;visitors&nbsp;toour&nbsp;website.&nbsp;Answer inbound sales calls from new and existing customers</span></li><li><span>Provide&nbsp;the&nbsp;caller&nbsp;with&nbsp;detailed&nbsp;information&nbsp;on&nbsp;our&nbsp;products&nbsp;and&nbsp;pricing&nbsp;to ensure an enhanced customer experience</span></li><li><span>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</span></li><li><span>Explain&nbsp;our&nbsp;product&nbsp;range&nbsp;to&nbsp;ournew&nbsp;customers&nbsp;tothe&nbsp;website&nbsp;andpropose some suitable products and offers</span></li><li><span>Generate&nbsp;the&nbsp;customer&nbsp;order&nbsp;and&nbsp;follow&nbsp;up&nbsp;to&nbsp;order&nbsp;confirmation&nbsp;stage</span></li><li><span>Works&nbsp;towards&nbsp;individual&nbsp;and&nbsp;team&nbsp;targets</span></li><li><span>Maintain&nbsp;up-to-date&nbsp;knowledge&nbsp;of&nbsp;our&nbsp;products&nbsp;and&nbsp;processes,&nbsp;whichwill be supported by on on-going training, support and coaching</span></li><li><span>Any&nbsp;other&nbsp;duties/projects&nbsp;as&nbsp;directed&nbsp;by&nbsp;Senior&nbsp;Management</span></li><li><span>Cover&nbsp;othermiscellaneous&nbsp;tasks&nbsp;if&nbsp;time&nbsp;allowsincluding&nbsp;text&nbsp;translations,&nbsp;customer</span></li><li><span>queries&nbsp;from&nbsp;Facebook&nbsp;and&nbsp;Trustpilot&nbsp;web&nbsp;product&nbsp;feedback</span></li></ul><br><p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br><p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br><br><p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br><ul><li><span>Fluent&nbsp;in German</span></li><li><span>Ideally&nbsp;a&nbsp;minimum&nbsp;of&nbsp;1&nbsp;yearexperience&nbsp;in&nbsp;salesenvironment&nbsp;with&nbsp;an understanding&nbsp;of&nbsp;the&nbsp;importance&nbsp;of&nbsp;building&nbsp;relationships&nbsp;with&nbsp;key&nbsp;decision makers</span></li><li><span>Passionate about helping the customer to&nbsp;choosethe&nbsp;right products to&nbsp;suit their Businesses needs</span></li><li><span>Excellent&nbsp;communication&nbsp;and&nbsp;negotiation&nbsp;skills</span></li><li><span>Have&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;professionalism&nbsp;under&nbsp;pressure,&nbsp;handle&nbsp;rejections&nbsp;well&nbsp;and maintain&nbsp;a confident&nbsp;approach at all times</span></li><li><span>An&nbsp;energetic, self-starter who excels in&nbsp;interpersonal skills, with a focus on listening and questioning skills</span></li><li><span>Highly&nbsp;organized&nbsp;with&nbsp;a&nbsp;strongattention&nbsp;to&nbsp;detail</span></li><li><span>Self-motivated&nbsp;and&nbsp;goal&nbsp;oriented&nbsp;to&nbsp;achieve&nbsp;your&nbsp;own&nbsp;targets&nbsp;and&nbsp;also&nbsp;your&nbsp;teams</span></li><li><span>Experience&nbsp;in&nbsp;MSOffice&nbsp;and&nbsp;othercomputer&nbsp;systems</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First:&nbsp;</strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity:&nbsp;</strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric:&nbsp;</strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br><p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br><br><p><span>#LI-JB1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> French Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Commercial Printing teams.</p><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education &amp; Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically, has more than 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge &amp; Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Pring devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact &amp; Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br>No<p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>