وظائف مطورين Git في تونس

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" ><font dir="auto" >Job Description</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >MAIN MISSIONS</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Is responsible for overseeing and implementing quality control processes to ensure that products meet specified quality standards.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure quality control of raw materials, packaging and finished products</font></font></li><li><font dir="auto" ><font dir="auto" >Alert the relevant departments if a non-compliance is detected.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct root cause analysis, define and implement the necessary corrective actions</font></font></li><li><font dir="auto" ><font dir="auto" >Following research and development projects within the framework of testing new raw materials, domestication of new products.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that raw materials, packaging, work-in-progress and finished products conform to the defined specifications.</font></font></li><li><font dir="auto" ><font dir="auto" >To actively participate in the continuous improvement of product and process quality.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Main responsibilities and obligations</font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >Quality control</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Monitor the quality of semi-finished and finished products according to the specifications communicated in the control plan and alert your line manager and the production department in case of non-conformity.</font></font></li><li><font dir="auto" ><font dir="auto" >Collect samples according to the control plan and ensure their traceability.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare the samples and carry out the tests in accordance with the defined protocols.</font></font></li><li><font dir="auto" ><font dir="auto" >Interpret the analysis results and raise the alarm in case of non-compliance.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the development and validation of new formulations in conjunction with the R&amp;D department.</font></font></li><li><font dir="auto" ><font dir="auto" >Adhere to sampling protocols, inspection techniques and testing methodologies that comply with industry standards and regulatory guidelines.</font></font></li><li><font dir="auto" ><font dir="auto" >Sample library management</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Documentation and traceability</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Ensure traceability of the various controls carried out, using control sheets for raw materials, packaging, and SAP for finished products.</font></font></li><li><font dir="auto" ><font dir="auto" >Validate the finished product work orders in SAP</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the PF control table is completed as part of the reporting process.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the drafting and updating of quality procedures</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Non-conformity management</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Identify and record internal and external non-conformities.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >Interaction with production</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >Working closely with production operators to ensure the quality of finished products.</font></font></li><li><font dir="auto" ><font dir="auto" >Suggest production adjustments if necessary.</font></font></li><li><font dir="auto" ><font dir="auto" >Add to that the responsibility in accordance with the ISO 9001 standard.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Bac +3 (BTS / Licence) in Chemistry, Materials, Quality or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Two or more years of experience in an industrial environment within a similar sector of activity</font></font></li></ul><p></p></section>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law, - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law , - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis- à-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<p>We are looking for a Director to lead and accelerate the ramp-up of the site. You will take full responsibility for the entity with major challenges in industrial ramp-up, organizational structuring, and skills development. In conjunction with the Director of our French industrial site, you will have overall responsibility for the site and its industrial performance. As such, you will:</p><p>Define and deploy the site's industrial and operational strategy.</p><p>Guarantee the achievement of performance and quality objectives.</p><p>Structure the organization to support growth.</p><p>Develop team skills and engagement.</p><p><strong>Main Missions</strong></p><p><strong>Economic and Financial Management</strong></p><ul><li>Build the budget and manage monthly forecasts.</li><li>Analyze variances and implement corrective actions.</li><li>Optimize costs (OPEX / CAPEX).</li><li>Ensure the sustainable profitability of the site.</li></ul><p><strong>Operational Excellence</strong></p><ul><li>Ensure SQCD performance and operational reliability.</li><li>Manage key indicators (TRS, OEE, FPY, efficiency).</li><li>Oversee ramp-ups, industrial transfers, and investments.</li><li>Address all SCM-related issues.</li><li>Deploy a culture of continuous improvement (Lean, Kaizen).</li></ul><p><strong>Management and Organization</strong></p><ul><li>Supervise and lead the local management team.</li><li>Deploy a human production organization consistent with growth and LACROIX standards.</li><li>Develop skills and support the site's maturation.</li><li>Ensure a balanced and constructive social climate.</li></ul><p><strong>Customer Relations and Environment</strong></p><ul><li>Ensure a high level of customer satisfaction.</li><li>Manage sensitive situations and contractual issues.</li><li>Interact with central functions and international partners.</li><li>Represent the site to key stakeholders.</li></ul><p><strong>Specifics of the Position</strong></p><ul><li>Full responsibility for an industrial site.</li><li>International environment.</li><li>Context of strong growth and transformation.</li></ul><p><strong>Company Description</strong></p><p>Supporting the accelerated growth of an industrial site.</p><p>LACROIX is an international industrial player, involved in the design and production of electronic solutions for demanding environments. Its Electronics activity supports clients in critical sectors, combining technological expertise, industrial excellence, and high standards in quality, performance, and innovation. The Mghira site, on the outskirts of Tunis, is an extension of our French site. This industrial unit specializes in the manufacturing of electronic sub-assemblies for the avionics sector. With strong growth dynamics, the site currently employs around sixty employees, with significant prospects that will be accompanied by a strengthening of operational and support functions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Significant experience (minimum 15 years) in an industrial environment, ideally electronics/avionics.</li><li>Including a minimum of 5 years in site management or piloting a complete operational unit.</li><li>Expertise in production, supply chain, and continuous improvement.</li><li>Fluent professional English.</li><li>Experience in an international environment.</li><li><strong>Assets:</strong> Knowledge of avionics regulatory constraints, experience in industrial ramp-up or site transformation.</li><li><strong>Expected Leadership:</strong> Assertive leadership and ability to mobilize, clear and structured decision-making, resilience and results orientation, excellent communication and synthesis skills, sense of responsibility, ethics, and exemplary conduct.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reports to: Rangeland Ecology and Management Specialist/Country Coordinator - Tunisia Location: Tunis, Tunisia Purpose of the position Provide strategic administrative, operational, and coordination support to the Tunisia Country Office, ensuring smooth office operations, financial compliance, procurement efficiency, and effective engagement with internal and external stakeholders. Serve as a key liaison with government authorities, suppliers, and ICARDA teams to uphold organizational standards and operational excellence. Main responsibilities Office Management &amp; Administrative Support Manage daily office operations and enforce ICARDA policies. Coordinate schedules, meetings, and travel arrangements for senior management and staff. Supervise administrative staff, delegate tasks, and support onboarding of new team members. Maintain office supplies, equipment, and organized filing systems (digital &amp; physical). Plan and execute internal meetings, workshops, and events. Prepare official administrative letters related to all projects implementation matters. Procurement &amp; Financial Administration Support local procurement, vendor management, and compliance with ICARDA policies. Manage end-to-end procurement processes: bids, contracts, documentation, and renewals. Serve as Category B co-signatory for financial transactions, monitor budgets, and assist in monthly financial closure. Maintain accurate documentation for audits and donor reporting. Government Relations &amp; Compliance Liaise with Tunisian authorities for residency permits, customs, and vehicle registration. Maintain official records of ICARDA agreements with government entities. Act as Safety and Security Focal Point, ensuring adherence to security protocols. External Relations &amp; Representation Coordinate logistics for official visits, field missions, and workshops, ensuring compliance with protocols. Support the Country Manager in interactions with embassies, donors, and partners. Maintain strong relationships with service providers and vendors to ensure quality, cost-effective support. Communication &amp; Internal Coordination Facilitate timely and professional internal communication. Coordinate staff travel, calendars, and office administrative workflows. Respond promptly to inquiries and support operational continuity. Terms of appointment, salary, and benefits This is a nationally recruited position for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months maternity leave, 15 days paternity leave. The successful candidate will be offered an initial contract of 3 years, renewable subject to satisfactory performance, continuous need of the position and availability of fund. The probation period will comply with the applicable labor law of the respective country. Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language. Applications in other languages will not be considered. Only shortlisted candidates will be contacted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BSc in business management, or equivalent, with a minimum of three years' experience in secretarial work and office/administrative support. Demonstrated experience in working on confidential matters, ensuring that discretion is exercised when dealing with sensitive information and inquiries, and ensuring that appropriate confidentiality is maintained at all times. Demonstrated ability to work harmoniously with diverse colleagues and functions. Ability to plan and anticipate problems and to problem solve. Strong organizational, communication, and leadership skills. Financial literacy and procurement expertise. Stakeholder management (internal, external, governmental). Attention to detail, discretion, and confidentiality. Excellent English and Arabic communications skills is required</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Lead the People Capability Program, focusing on functional competencies for shop floor and leadership roles and&nbsp;Team Effectiveness via High Performing Teams programs for both leaders and operators</li> <li>Lead Strategic Workforce Planning to anticipate future skill needs</li> <li>Implement Front Line Worker and Manager Development Programs</li> <li>Champion Henkel’s Cultural Transformation and Leadership Commitments.</li> <li>Promote DEI initiatives and foster a cohesive plant culture</li> <li>Collaborate with hiring teams to improve recruitment outcomes</li> <li>Promote health, safety, and wellbeing programs tailored to production workers</li> <li>Partner with compensation teams to ensure fair and competitive pay</li> <li>Drive adoption of digital HR tools to enhance employee experience</li> <li>Facilitate systematic knowledge sharing across HR and production teams</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor’s degree in human resources, Business Administration, or related field.&nbsp;Master’s degree or HR certification (e.g., SHRM, CIPD) preferred</li> <li>5+ years of HR experience, with at least 2 years in a manufacturing or industrial setting</li> <li>Experience in leading capability development or transformation programs is a strong advantage</li> <li>Strong facilitation and project management skills</li> <li>Deep understanding of labor laws, compliance, and social sustainability</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Medical Insurance for employees and dependents</li> <li>Employee Assistance Programme</li> <li>Pension Plan above regulatory requirement</li> <li>Meal vouchers</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<p>Main responsibilities : Within the Financial Compliance &amp; ESG Department of the Questel Group and under the responsibility of the Group Financial Compliance &amp; ESG Director, you will contribute to the following missions: - Sanctions Compliance &amp; Third-Party Risk Management Maintain and periodically update the Group's list of high-risk jurisdictions, ensuring alignment with applicable sanctions regulations and internal compliance requirements. Administer and continuously enhance the Group Third-Party Risk Management (TPRM) framework and procedures, coordinating internal stakeholder feedback Conduct periodic and ad hoc screenings of customers, suppliers, distributors and other third parties, including sanctions screening, adverse media checks, ownership analysis and reputational risk assessments via a dedicated screening tool and escalate the screening results to the direct-line manager Maintain up-to-date third-party risk assessment records and ensure proper communication of results to relevant stakeholders. Conduct regulatory watch on international sanctions regulations and support the update of related policies and procedures. Contribute to sanctions risk assessments and remediation action plans. - Anti-Bribery &amp; Corruption Compliance Support the implementation and continuous enhancement of the Group anti-bribery and corruption (ABC) framework in compliance with Sapin II and other applicable regulations. Participate in the review and update of anti-corruption policies, procedures and controls. Contribute to the preparation and update of the Group ABC risk assessment and risk mapping. Assist in conducting compliance interviews and gathering supporting documentation for risk assessment exercises. Support the development, deployment and monitoring of anti-corruption action plans. Coordinate anti-bribery and corruption awareness initiatives, employee training and communication campaigns. Contribute to the preparation of management and Audit Committee reporting related to ABC compliance activities. - Compliance Governance &amp; Regulatory Monitoring Perform regulatory watch on compliance-related topics and assess the impact of new regulatory requirements on Group operations. Support the review of RFPs, RFIs, contractual clauses and other compliance-related business requests. Respond to internal compliance queries and external requests, including bank KYC questionnaires. Maintain compliance documentation, procedures, records and reporting dashboards. Prepare compliance communications, newsletters and awareness materials. Support compliance projects and initiatives aimed at strengthening the Group compliance framework. Collaborate with Finance, Legal, Procurement, HR, Sales and other stakeholders to promote compliance best practices across the organization.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Objectives of the position :</strong> Support and strengthen the Group Financial Compliance Program by managing sanctions compliance, third-party risk management, anti-bribery and corruption controls, regulatory monitoring, compliance training and related compliance initiatives across Questel operations.</p><p><strong>Required skills and qualifications</strong> Bachelor's or Master's degree in Law, Compliance, Finance, Audit, Business Administration or a related field. Good understanding of sanctions compliance, anti-bribery and corruption principles, third-party risk management and corporate compliance programs. Strong analytical, investigation and risk assessment capabilities. Advanced English communication skills, both written and verbal. Proficiency in Microsoft Office tools, particularly Excel, Word and PowerPoint. High level of integrity, autonomy, organization and attention to detail.</p><p><strong>Required experience :</strong> - Master 2 level diploma with a specialization in Law, Compliance, Finance, Audit, Business Administration or a related field. - At least 3 years of professional experience in compliance, legal, regulatory, audit, risk management or related functions. - Experience conducting due diligence, sanctions screening, compliance reviews or regulatory monitoring activities. - Experience within an international or multinational environment is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong></span><span>Contact Center Web Inbound Team Leader (Day Shift) - Temporary</span> <br> <span><strong>Temporary opportunity from Mid-August to end of December</strong></span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Report to:&nbsp;</strong></span><span>Contact Center Supervisor</span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>A team leader has the responsibility to motivate and inspire the team to surpass their potential as much as possible</span></li> <li><span>Responsible for the performance management of the team and that team members receive relevant and timely feedback on an on-going basis</span></li> <li><span>Organizing the workload for the team and ensuring that the right resources are available</span></li> <li><span>Manage the development of the team, providing training, coaching and support to meet the team targets</span></li> <li><span>Facilitation of communication cross functionally among the members of team and resolve issues as they arise</span></li> <li><span>Work towards meeting the departmental objectives, including sales targets, quality etc.</span></li> <li><span>Promote an enthusiastic and competitive atmosphere within the team, increasing motivations and results</span></li> <li><span>Ensure correct adherence to all internal policies and procedures at all times</span></li> <li><span>Conduct weekly team meetings</span></li> <li><span>Weekly reporting on teams performance and target management, ensuring that they meet and exceed the targets as outlined by senior management</span></li> <li><span>Continuously strive to deliver the highest quality of service to both internal team and external&nbsp; customers</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Inbound or Outbound sales experience inside NPL is required</span></li> <li><span>Previous experience and understanding of the Contact Centre required</span></li> <li><span>Excellent attendance record</span></li> <li><span>Previous experience in coaching, training and team leadership an advantage but not required</span></li> <li><span>Ability to operate well in a call center team environment as a leader</span></li> <li><span>Natural flair for coaching, motivating, and interacting with people.</span></li> <li><span>Knowledge of operating systems and tools</span></li> <li><span>Excellent administration skills with a high attention to detail</span></li> <li><span>High level of communication skills both Verbal &amp; Written.</span></li> <li><span>Good organizational skills and ability to prioritize work.</span></li> <li><span>Ability to work to tight deadlines &amp; multi-task effectively</span></li> <li><span>Fluent English level</span></li> <li><span>Another European Language is a plus</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<p>Assist the Director of Finance in managing all financial aspects of the hotel's operations, ensuring full compliance with local regulations and corporate policies and procedures, supervise the day-to-day activities of the Accounting Office, maintaining accurate financial records, supporting financial controls and reporting processes, and helping ensure the efficient and effective operation of the hotel's finance function.</p><p>Lead, mentor, and supervise the Finance team by providing coaching, training, performance management, and development opportunities to foster a high-performing and engaged workforce. Conduct regular department meetings, support career growth initiatives, and maintain high team morale and retention. Oversee the daily operations of the Finance department, ensuring the accurate and efficient execution of accounting processes and financial activities. Foster strong collaborative relationships with internal departments, while providing regular updates to the Director of Finance on financial performance, operational results, key initiatives, and any issues requiring attention. Ensure adherence to company policies, work rules, and standards of conduct, while planning and managing finance-related projects and initiatives. Support recruitment efforts, evaluate employee performance, and take appropriate personnel actions to build and maintain a strong Finance team. Manage and oversee the month-end closing process, including the preparation of financial statements, journal entries, accruals, and balance sheet reconciliations. Ensure compliance with USALI, Generally Accepted Accounting Principles (GAAP), and corporate financial reporting standards. Support the Director of Finance in budgeting, forecasting, cash flow management, tax reporting, and financial compliance. Maintain strong internal controls, ensure adherence to corporate policies and accounting procedures, and safeguard the integrity of financial transactions and records. Coordinate internal and external audits, oversee statutory and regulatory reporting, and ensure compliance with management agreements, fee calculations, banking procedures, and payment authorization requirements. Monitor financial risks and maintain accurate and compliant financial operations. Drive continuous improvement initiatives to enhance financial processes, operational efficiency, and reporting accuracy. Support inventory controls, cash management, and cross-functional financial activities while ensuring the effective day-to-day operation of the Accounting function. Monitor and control hotel expenses to support profitability and operational efficiency, while assisting the Director of Finance with budgeting and forecasting activities. Oversee house funds, cash floats, and fixed asset accounting, ensuring accurate recording of depreciation, asset disposals, and related gains or losses, while maintaining compliance with financial policies and safeguarding the hotel's assets.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree major in accounting or finance preferred; exception must be approved by Senior Vice President, Operations Finance</p><p>From three to five years of experience in the related position with Four Seasons or other organization.</p><p>Demonstrated ability to lead, coach, motivate, and develop high-performing teams while fostering a culture of continuous learning, professional growth, and accountability. Good knowledge of accounting principles, financial controls, budgeting, forecasting, internal policies and procedures, with advanced proficiency in Excel and financial systems. Analytical mindset with the ability to interpret financial data, identify opportunities for improvement, support business decisions, and drive operational performance. Excellent written and verbal communication skills, with the ability to build strong relationships, influence stakeholders, deliver presentations, and collaborate effectively across all levels of the organization. High level of integrity and transparency, serving as a role model by demonstrating ethical decision-making, sound judgment, and professional conduct at all times. Strong organizational skills with a proactive approach to problem-solving, process improvement, risk management, and maintaining a safe, efficient, and well-controlled work environment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description of the role Are you ready to make numbers speak and turn Revenue Management into an art? Join Radisson Hotel Group, where every data point becomes a success story. At Radisson Hotel Group, we value your entrepreneurial spirit and collaborative nature. We cultivate an inclusive and caring culture where, together, we ensure every moment truly matters. Assert your uniqueness within our team and discover exciting development opportunities that await you, along with the chance to create memorable moments. Our employees are at the heart of our success. Your role guarantees variety and dynamism on a daily basis. We are currently looking for a Revenue Manager to join our dynamic team. At Radisson Hotel Group, we go far beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to valuing and developing talent, by offering progression opportunities and fostering a culture of continuous learning. As a Revenue Manager, you bring great strategic acumen, a results-oriented approach, and a strong commitment to optimizing revenue streams to our team. Your expertise and passion for maximizing profitability will be valuable assets in driving our revenue management strategies to excellence. Ensure the smooth operation of the Revenue Management department, overseeing all aspects of hotel reservations and requests related to meetings and events. Proactively work to improve guest satisfaction and comfort by providing positive and prompt responses to guest requests and resolving issues. Develop and implement strategies to identify, communicate, and achieve key Revenue Management performance indicators. Ensure complete team management within the department, fostering a work environment conducive to progress, development, and performance. Responsible for cost and inventory tracking, while ensuring the achievement of set productivity and performance levels. Establish and maintain effective working relationships with all key internal and external stakeholders. Analyze business performance and propose recommendations to improve financial results. Ensure compliance with legislation and adherence to standards, by planning, implementing, and documenting best practices and due diligence requirements for internal and external audits, with follow-up as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in Revenue Management, with excellent analytical and problem-solving skills. Proven management and supervision skills, with an operational approach and exemplary leadership. Commitment to providing exceptional customer service, with a genuine passion for the hotel industry. Ability to propose creative solutions, offering advice and recommendations. Personal integrity, capable of meeting the demands of a rigorous, available, and energetic environment.</p><p></p></section>

<p>Releases the daily process in the Cutting Area. Performs requalification of applicators according to internal procedure (AA3117), including ultrasonic welding combinations and splice volt drop resistance. Ensures CMK, CPK and SPC studies for production equipment and processes. Elaborates and evaluates micrographs, performs equipment calibration, and maintains document registry. Validates requalification of manual applicators, cutting and crimping machines. Performs requalification per process (cutting, stripping, crimping, welding, twisting, shrinking). Conducts microsections and supports analysis of customer or supplier complaint samples. Performs additional tests related to quality, engineering, complaints, and machine commissioning. Ensures compliance with all applicable quality standards, norms, and HSEE requirements in the area of activity. Improves crimping qualification processes and laboratory usage, and elaborates micrograph catalogues for samples and product audits (e.g. customer specifics).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree</li><li>3 year of experience</li><li>Quality</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li><li>Adult Learning Theory</li><li>Blended Learning</li><li>ELearning Concepts</li><li>Skills and Competency Modeling</li><li>Training Management</li><li>Leadership Development Programs</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist.<br> We are on a mission to be the FIRST to revolutionise the industry and be a truly generational company.<br> Our platform offers a full range of people management tools, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click.<br> RemoFirst manages employees and contractors for Fortune 500 companies (e.<br>g., Microsoft, Mastercard) and the best startups worldwide (e.<br>g., TransferGo).<br> We are one of the fastest-growing private companies in the USA, recently at 85th position on the Inc.<br> 5000 list of fastest-growing companies in 2025.<br> Backed by $40+M in venture funding, we are scaling rapidly and investing heavily in AI-driven solutions to supercharge our operations.<br> We are looking for a Senior Data Engineer to design, build, and operate a scalable, cloud-native data platform that supports both analytics and AI-driven use cases.<br> This role goes beyond traditional data warehousing .<br>You will work closely with AI engineers to build the data foundation that powers LLM applications, agent-based systems and RAG solutions.<br> You will be responsible for building reliable data pipelines, developing curated data models and products, and ensuring high-quality, trusted data is readily available for analytics and AI workloads.<br> Key Responsibilities Design, build and maintain scalable data pipelines using modern data engineering tools (e.<br>g., dbt, Airflow, Prefect).<br> Develop and maintain dimensional and semantic data models to support analytics and operational use cases.<br> Build curated data products that support analytics and modern AI workloads.<br> Design data schemas and storage strategies optimized for both analytical and AI workloads.<br> Build and maintain version control workflows and isolated development/test environments.<br> Manage and optimize cloud-based data infrastructure ensuring performance, scalability, reliability and cost efficiency.<br> Contribute to the architecture and evolution of the organization's modern data platform.<br> Collaborate closely with AI, Analytics, and Product teams to deliver scalable, high-quality data solutions.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Senior Product Owner, you’ll lead product initiatives that deliver strategic impact.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Data Lead which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation and 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 5+ years of hands-on experience in Data Engineering with proven delivery in production environments.<br> Strong expertise in building scalable data pipelines using Python and SQL.<br> Hands-on experience with modern data engineering tools such as dbt, Airflow, Prefect, or similar.<br> Strong experience with dimensional data modeling and semantic data models.<br> Experience working with cloud platforms (AWS preferred), including services such as S3, Redshift, Athena, Glue, and Lambda.<br> Hands-on experience designing, building and operating modern data infrastructure, including storage, compute, orchestration, and monitoring.<br> Familiarity with modern AI architectures and the data requirements for LLMs, AI agents and RAG applications.<br> What we are looking for Strong ownership mindset with the ability to thrive in a fast-paced startup environment.<br> Ability to translate evolving business, analytics and AI requirements into scalable data solutions.<br> Effective communicator who collaborates well across Data, AI, Product, and Engineering teams.<br> A senior engineer who balances architectural thinking with hands-on execution.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Essential Functions/Core Responsibilities Assist with evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making Prepare documentary requirements for HR Partners handling labor-related cases, as necessary Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization May help facilitate candidate selection process, as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree preferred Strong communication skills, both written and verbal Proficient in Microsoft Office Ability to multi-task, prioritize, and meet timelines on deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop relationships</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;Credit Administrator processor - Day shift&nbsp;</strong></span><br><span><strong>Location: Tunis, Tunisia</strong></span><br><span><strong>Report to:&nbsp;Quality Leader</strong></span><br><p><span><strong><u>Overview:</u></strong></span><br><span>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.&nbsp; With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.</span></p><br><p><span>If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below.</span></p><br><p><span>The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br><p><span><strong>collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Perform detail checks on customer orders to capture the highest level of accuracy and detail.&nbsp;</span></li><li><span>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</span></li><li><span>Identify, discuss and resolve issues</span></li><li><span>Provide actionable data to various support groups as needed</span></li><li><span>Work independently whilst working within the team</span></li><li><span>Support process and quality improvements in the Contact Centre</span></li><li><span>Identify order/product opportunities and issues, then determine when escalation is necessary</span></li><li><span>Investigate and respond to all quality issues</span></li><li><span>Perform verification and process of credit</span></li><li><span>investigate customer complaints and non-conformance issues</span></li><li><span>Prepare and submit reports to the quality management team</span></li><li><span>Solve practical problems and deal with a variety of variables in situations.</span></li><li><span>Define problems, collect data, establish facts, and draw valid conclusions.</span></li></ul><br><p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br><p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br><br><p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br><ul><li><span>A minimum of 1 year experience in a similar role</span></li><li><span>A fluent level in English is a must</span></li><li><span>Contact Centre experience is required</span></li><li><span>Knowledgeable of quality assessment processes is a plus</span></li><li><span>Self-motivated and goal oriented</span></li><li><span>Strong Communication Skills</span></li><li><span>Advanced MS office (Excel / Power Point /Word)</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First:&nbsp;</strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity:&nbsp;</strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric:&nbsp;</strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br><p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Defines the concept for data quality control and supports the improvement of HR data - Monitors data quality of process execution and process KPIs; consolidates and monitors HR KPIs, e.g. fluctuation, sickness, recruiting time - Defines harmonized HR KPIs and reports - Defines and implements HR Controlling - KPIs &amp; reporting- processes and guidelines and monitors their adherence - Creates the company s headcount report - Manages external reporting to institutions, etc. - Manages, creates, analyzes, tracks, defines measures for internal reporting e. g. HR Board Report, Headcount Tracking - Monitors positions and headcounts against budget planning and target settings - Identifies global trends in digitalization and benchmarks in order to improve workforce planning and reporting - Manages the personnel planning tool - Provides trainings for HR Controlling subjects, e.g. KPIs, analyses - Provides HR analytics and controlling consultancy &amp; expertise to contribute to the development of the knowledge base and implement innovative best practices</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>First experience in reporting, data analysis, or HR is considered an advantage</li><li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li><li>Structured, detail-oriented, and well-organized working style</li><li>Strong analytical mindset with an affinity for working with data</li><li>Very good English skills, both written and spoken</li><li>Reliable team player with strong organizational and coordination skills</li><li>Ability to work in an operational HR Analytics environment</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong></span><span><strong>Outbound Sales Account Manager - North American Market (Evening Shift)</strong></span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Working Hours:&nbsp;</strong>Monday to Friday: 2.00 PM- 11.00 PM</span> <br> <span><strong>Report to:&nbsp;</strong></span><span><strong>Contact&nbsp;Centre&nbsp;Supervisor</strong></span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will &nbsp;</span><span>play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration.&nbsp;</span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Act as a trusted advisor for high-value customers, offering personalized support</span><span> ensuring strong relationships and high retention&nbsp;</span></li> <li><span>Personalize communication using CRM data, previous order history, and customer profiles</span></li> <li><span>Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty.</span></li> <li><span>Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios,&nbsp;</span><span>meet or exceed performance KPIs&nbsp;</span></li> <li><span>Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives&nbsp;</span></li> <li><span>Maintain detailed documentation of customer interactions and outcomes.</span></li> <li><span>Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets&nbsp;</span></li> <li><span>Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions</span></li> <li><span>Promote new products, offers, and marketing campaigns while staying informed on industry trends&nbsp;</span></li> <li><span>Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance</span></li> <li><span>Share client success stories or feedback with relevant teams to drive continuous improvement</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.&nbsp;</span></li> <li><span>Excellent communication and negotiation skills in English (written and spoken).&nbsp;</span></li> <li><span>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</span></li> <li><span>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.&nbsp;</span></li> <li><span>Team player with a proactive attitude and willingness to learn and grow</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>