وظائف فني تكييف في تونس
١١٠ وظائف شاغرة
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<b>Who We Are</b><p><b>ABOUT ENOVIS™</b></p><br><p>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.</p><br><p><b>What You'll Do</b></p><br>Develops, implements and maintains the activities of quality control systems. Oversees development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Develops budget and monitors expenditures. Makes recommendations for corrective action necessary to ensure conformity with quality specifications. Ensures finished products conform to government and company standards and satisfy good manufacturing practices regulations. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Receives predetermined work assignments that are subject to a moderate level of control and review. Directs subordinates on predetermined work assignments which are completed using established guidelines, procedures and policies. Generally, supervises semi-skilled employees.<p><b><span>EQUAL EMPLOYMENT OPPORTUNITY</span></b><span><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</span></p><br> </div>
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<p>Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</p><br><p>We are looking for interns who will join our team as:<b>Software Engineering Intern – Test Automation & AI</b></p><br><p><i><b>FIS</b>is a global financial services technology company that provides software, data, and operational solutions to banks, asset managers, and capital markets institutions worldwide.</i></p><br><p><u><b><span>What You Will Be Doing:</span></b></u></p><br><p>• Develop and maintain automated test scripts using Playwright and modern testing frameworks</p><br><p>• Support the design and execution of functional, regression, integration, and end-to-end tests</p><br><p>• Collaborate with engineering teams to identify automation opportunities across the software lifecycle</p><br><p>• Analyze test results, troubleshoot issues, and document findings for stakeholders</p><br><p>• Apply AI-assisted tools to improve testing efficiency, code quality, and developer productivity</p><br><p>• Contribute to test framework enhancements, reusable components, and automation standards</p><br><p>• Assist in validating application performance, usability, and reliability</p><br><p>• Support CI/CD pipeline integration and automated quality checks</p><br><p>• Create technical documentation, test plans, and knowledge-sharing materials</p><br><p>• Participate in agile ceremonies and contribute ideas for continuous improvement</p><br><p><u><b><span>What you will bring :</span></b></u></p><br><p><span>• Currently pursuing a degree or equivalent skills-based education in Computer Science, Software Engineering, Information Technology, or a related field</span></p><br><p><span>• Knowledge of software development fundamentals and programming concepts</span></p><br><p><span>• Understanding JavaScript, TypeScript, Python, or a similar programming language</span></p><br><p><span>• Understanding of software testing principles, test design, and quality assurance practices</span></p><br><p><span>• Familiarity with Playwright or interest in modern browser automation technologies</span></p><br><p><span>• Knowledge of version control systems such as Git</span></p><br><p><span>• Strong analytical, problem-solving, and debugging skills</span></p><br><p><span>• Effective communication and collaboration skills with technical and non-technical stakeholders</span></p><br><p><span>• </span>High attention to detail and willingness to learn</p><br><p><span>• </span>Good communication skills</p><br><u><b><span>Preferred Qualifications</span></b></u><p><span>• Exposure to Playwright test automation frameworks and Page Object Model design patterns</span></p><br><p><span>• Familiarity with AI-assisted development tools and generative AI technologies</span></p><br><p><span>• Understanding of CI/CD pipelines and automated software delivery practices</span></p><br><p><span>• Knowledge of API testing and web technologies</span></p><br><p><span>• Understanding cloud platforms, containers, or DevOps concepts</span></p><br><p><u><b>What We Offer:</b></u></p><br><p><span>•Paid internship</span></p><br><p><span>•</span>Mentorship and structured on-the-job learning</p><br><p><span>•</span>Hybrid working model</p><br><p><span>•</span>Company benefits: Transportation, ...</p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
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<b>Who We Are</b><p><b>ABOUT ENOVIS™</b></p><br><p>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.</p><br><p><b>What You'll Do</b></p><br><p>Discovers, develops and evaluates new product ideas, enhancements to existing products or strategic product extensions, and translates research discoveries into usable and marketable products. Leads, plans and tracks all phases of the product life cycle, from inception to introduction into the marketplace. Appraises new product ideas to determine their potential to address customer needs and to achieve goals in revenue growth and market share. Establishes product specifications and coordinates with various functions, including Engineering, Manufacturing, Marketing and Sales, to ensure successful product development and implementation. Learns to use professional concepts, applications of basic principles, and theories. Solves routine problems of limited scope and complexity following established policies and procedures. Normally receives detailed instructions on most work. Typically requires a degree and little to no previous professional experience.</p><br><p><b><span>EQUAL EMPLOYMENT OPPORTUNITY</span></b><span><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</span></p><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<p>About Vneuron and Reis RCS Vneuron is a fast-growing RegTech company helping financial institutions stay ahead of compliance and risk challenges. Our solution, Reis RCS , supports banks and financial services in fighting financial crime through advanced technology. In 2025, Vneuron was named among the Top Innovators in the FinCrimeTech50 and won the Best Compliance as a Service Solution at the RegTech Insight Awards Europe. We've also been recognized in the RegTech100 for the fourth year in a row on a global list of the most innovative companies in the field. If you're looking to join a team that's making a real impact in the world of compliance and technology, Vneuron is the place to be. Our Culture & Values Vneuron puts the development of its team at the heart of its priorities. We provide a pleasant and comfortable work environment. Our organization is collaborative and flat-structured. And, our management is available and present. Moreover, We have a passionate and committed young team who values respect and sharing spirit. You will be surrounded by highly skilled experts willing to guide you to evolve in all aspects of your career. We aim to spread our innovative technology worldwide, so we can take part in generating a positive impact. We believe that every person is unique and special. Thus, we provide attentive and active listening to your ideas and propositions as we believe that you will have an essential role in achieving our next milestone. Why would you love to join us? Challenging context to expand your technical and professional skills Opportunity to start a promising career Pleasant and comfortable work environment (Relaxation and play areas) Work along with our passionate and brilliant Spark team Highly qualified mentor to guide you through the realization of your project Being surrounded by Highly skilled experts in different fields such as Software Architecture, Software Release Management, Software Quality Assurance, Project Management, Consulting, Selling, etc. Equal opportunity no matter your gender, religion, culture, color, etc. Key Responsibilities Monitor and track the progress of project delivery, both internally and in coordination with clients. Ensure ongoing follow-up of project schedules, milestones, and deliverables. Prepare, formalize, and monitor meeting minutes, action plans, and project status reports. Coordinate and collaborate closely with internal teams (Product, Development, QA, Delivery, Support) to ensure alignment and timely execution. Contribute to the structuring and continuous improvement of project management practices and reporting. Support project managers in identifying risks, dependencies, and deviations, and in implementing corrective actions when required. Next Steps If you have the ambition to stimulate your career with new challenges while capitalizing on your potential and your perpetual thirst for learning, what are you waiting for? Apply Now and Contribute to our international success! Follow us on LinkedIn and please feel free to share this post with others!</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Computer Engineering or a closely related field. Minimum of 1 year of experience in a Project Management Office (PMO) role or equivalent project coordination position. Strong organizational and analytical skills, with the ability to manage multiple projects simultaneously. Good understanding of software development environments, ideally within a FinTech or regulated context. Strong written and verbal communication skills in both French and English, with the ability to interact effectively with technical and non-technical stakeholders. Ability to work collaboratively in a cross-functional and fast-paced environment.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Software Support Advisor Accounting</font></font></font></font></p><p><font dir="auto" ><font dir="auto" ><br></font></font></p><p><font dir="auto" ><font dir="auto" >Provides technical support, on financial software, to clients, with the objective of resolving a given problem with maximum efficiency in order to optimize the customer relationship while respecting service objectives in qualitative and quantitative terms (call answering time, callback time, processing time, customer satisfaction rate, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Answering calls and customer communication: Using technical, writing, and follow-up tools. Clear and concise expression, both written and oral. Presenting a positive image of the company to our clients. Being attentive, available, flexible, and proactive. Basic accounting knowledge or experience with accounting software would be an asset.</font></font></p><p></p></section>
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<span>We are growing!<br> We are currently looking to hire a Freelance Video & Content Creator to work with us remotely .<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What We’re Looking For We’re looking for a Freelance Video & Content Creator to produce short-form, mobile-first video for CXG Learn, our learning platform for luxury and premium brands.<br> Think elevated, engaging, “Insta-story” style learning — theory capsules, client scenarios, and animated formats that feel as premium as the brands we serve.<br> The ideal candidate brings strong visual storytelling, a sharp eye for pacing, and the ability to deliver polished, on-brand video efficiently and at volume.<br> A note on tools: Video production here uses familiar, standard tools — the focus is on quality, consistency, and a natural fit with our mobile-first, premium look and feel.<br> Key Responsibilities Short-Form Video Production Create short learning videos: theory videos, GIF-style videos, avatar videos, and immersive client-scenario videos.<br> Design for mobile first — portrait video, with landscape adaptations where needed.<br> Editing & Motion Handle editing, subtitles, overlays, and motion graphics to a premium standard.<br> Apply consistent transitions, framing, voice, and music aligned to the CXG Learn style.<br> Content Adaptation Adapt and repurpose content across formats, languages, and learning paths.<br> Source or integrate stock and AI-generated visuals where appropriate.<br> Collaboration Work with the marketing and learning teams, iterating quickly through feedback.<br> Apply and help maintain the CXG Learn creative and video guidelines.<br> What will you bring along?<br> Core Skills Strong short-form video and motion design skills with a premium sensibility.<br> Proficiency in editing and motion tools (Adobe Premiere Pro, After Effects, or similar).<br> Experience with portrait/mobile-first video, subtitles, overlays, and motion graphics.<br> An eye for pacing, rhythm, and visual storytelling.<br> Proficient French speaker Bonus: avatar-based content, AI video tools, or sound design.<br> Experience 3+ years producing short-form video or motion content, ideally for premium or digital-first brands.<br> A showreel or portfolio demonstrating polished, on-brand video.<br> E-learning or luxury/retail experience is a plus.<br> Behavioural Attributes Efficient and organized, comfortable managing volume with consistent quality.<br> Proactive and adaptable in a remote, deadline-driven environment.<br> Collaborative, with strong communication and attention to detail.<br> A passion for continuous learning and emerging content trends.<br> Why Join CXG?<br> Work on high-impact learning experiences for globally recognized luxury brands.<br> Help shape a premium learning platform from the ground up.<br> Collaborate with a dynamic, multicultural team that values innovation and creativity.<br> A flexible, ongoing freelance engagement with room to grow.<br> If you love telling premium stories in short, mobile-first video, we’d love to see your reel.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><br></p><p><span ><font dir="auto" ><font dir="auto" >Experience: 5-7 years of technical and sales experience, ideally in the construction chemicals or technical industrial supply sector. Sector expertise: In-depth knowledge of regulatory, hygiene, and safety requirements specific to the Food & Beverage (HACCP standards, chemical resistance) and Oil & Gas (ATEX standards, harsh environments) industries. Technical skills: Mastery of complex B2B sales techniques (long sales cycles, technical/engineering contacts) and the fundamentals of international trade (Incoterms, regional road/sea logistics). Soft skills: Strong autonomy, resilience, intercultural adaptability, keen diplomacy, and excellent stress management in a complex industrial environment. Languages: Fluent French and Arabic (proficiency in Tunisian and Libyan Arabic is essential for fieldwork). Technical English required for communication with multinational companies and specification grids.</font></font></span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Main Responsibilities Client Onboarding: Support new clients with the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data from clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor customer account health (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relay customer feedback to the product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce, or Retail Tech sectors. Technical Skills: Proficiency with CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot), and data analytics tools (Tableau, Looker). Industry Expertise: Strong marketing background related to loyalty programs, customer data (CDP/CRM), and customer journeys. Soft Skills: Excellent communication, results-oriented, strong listening skills, and negotiation skills. Languages: Fluent in English and French, both written and spoken.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure subscription renewals. Main Responsibilities: Client Onboarding: Support new clients in the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data by clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor the health of client accounts (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></li><li><font dir="auto" ><font dir="auto" >Sector expertise: Solid marketing culture linked to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: Fluent in English and French, both spoken and written.</font></font></li></ul><p></p></section>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong> </p><br> <br> <p> La nouvelle Stratégie Nationale de Lutte Contre l’Extrémisme Violent et le Terrorisme (SNLCEVT)1 2023-2027 de la Tunisie et son Plan d’Action National présentent une opportunité de renforcement des approches inclusives et coordonnées, répondant concrètement aux besoins des citoyens. La prévention occupe désormais une place centrale dans la stratégie nationale, qui repose sur une approche intégrée combinant des dimensions préventives, sociales, éducatives et culturelles à des mesures sécuritaires. </p><br> <br> <p> L’approche de prévention de l’extrémisme violent (PEV) du Programme des Nations Unies pour le Développement (PNUD) en Tunisie adopte une vision intégrée, visant à la fois les facteurs structurels de fragilisation de la cohésion sociale et les déclencheurs liés aux réponses sécuritaires. Le projet « TARABOT – Cohésion pour prévenir la violence » réalise cette approche, en bâtissant sur le partenariat entre le PNUD et la Commission Nationale de Lutte Contre le Terrorisme (CNLCT) qui a été établi en 2018. </p><br> <br> <p> En 2026-2029 la troisième phase du projet poursuit quatre objectifs spécifiques : </p><br> <br> <p>1.Les mécanismes de mise en œuvre de la SNLCEVT garantissent la coordination interministérielle, la transparence, la redevabilité et l’apprentissage pour une adaptation continue aux changements du contexte ; </p><br> <br> <p>2.Les jeunes des régions vulnérables accèdent à des espaces de jeunesse attractifs, renforçant leur inclusion, leurs compétences et leur résilience face aux comportements à risque ; </p><br> <br> <p>3.Les jeunes fragilisés par les comportements à risque ou en conflit avec la loi bénéficient de parcours de réhabilitation intégrés, favorisant leur réinsertion sociale et réduisant les risques de récidive ou de radicalisation ; </p><br> <br> <p>4.Le système de signalement et fichage appliqué à la PEV est révisé en conformité avec les droits de l’homme et les principes de l’État de droit. </p><br> <br> <p> À ce titre le PNUD recrute un.e Specialiste Technique Principal.e en Prévention de l’Extremisme Violent qui sera responsable de gérer la mise en œuvre du projet et conseiller les équipes du bureau pays du PNUD et les partenaires locaux sur les approches techniques et méthodologique appropriées. Ses principales missions seront de fournir un appui technique sur la thématique de la PEV et d’assurer le rôle de chef.fe de projet pour assurer que les activités soient mises en œuvre conformément aux plans annuels de travail établis. De même elle/il appuiera les efforts du bureau pays pour la mobilisation de ressources pour ce projet et d’autres interventions en lien avec la thématique. Elle/il appuiera le développement et le suivi de la mise en œuvre d’une stratégie commune au PNUD en Tunisie en matière de prévention de l’extrémisme violent et renforcement de la cohésion sociale, pour informer les actions sur cette thématique menées par d’autres projets du PNUD et maximiser les synergies programmatiques. Elle/il accompagnera les efforts du PNUD pour renforcer le partenariat sur cette thématique avec d’autres agences du système des Nations Unies en Tunisie et d’autres partenaires de développement tout en assurant le positionnement stratégique du bureau de pays. Elle/il renforcera la documentation et le partage de connaissances et de bonnes pratiques en matière de PEV en Tunisie et dans la région. </p><br> <br> <p><strong>Scope of Work </strong> </p><br> <br> <p><strong>1.Assurer la mise en œuvre du projet TARABOT :</strong> </p><br> <br> <ul> <li>Préparer des plans de travail annuels du projet ; </li> </ul> <br> <ul> <li>Coordonner la mise en œuvre des activités du projet conformément au plan de travail annuel et en conformité avec les politiques et procédures du PNUD et les priorités stratégiques du bureau pays ; </li> </ul> <br> <br> <ul> <li>Assurer le recrutement, supervision et évaluation de la performance du personnel et des consultants nécessaires à la mise en œuvre du projet ; </li> </ul> <br> <ul> <li>Gérer une équipe de projet solide et compétente, avec la capacité d’assurer un appui technique de haute qualité ; </li> </ul> <br> <ul> <li>Développer des termes de référence et notes conceptuelles concernant les activités programmées ; </li> </ul> <br> <ul> <li>Préparer des rapports périodiques de mise en œuvre du projet (état d’avancement, défis, opportunités, recommandations) ; </li> </ul> <br> <ul> <li>Organiser et faire le suivi des réunions du Comités de Pilotage (COPIL) du projet et préparation des rapports et présentations requises ; </li> </ul> <br> <ul> <li>Mise en œuvre d’un système de monitoring de progrès et du registre de risques et documentation des actualisations ; </li> </ul> <br> <ul> <li>Assurer le suivi du progrès du projet selon les indicateurs définis dans le document de projet et révision du cadre de résultats avec l’autorisation du COPIL, si nécessaire </li> </ul> <br> <ul> <li>Coordonner des évaluations et élaborations des systèmes de suivi et d’amélioration ; </li> </ul> <br> <ul> <li>Assurer la gestion financière des ressources du projet selon les règles du PNUD et les accords signés avec les bailleurs de fonds ; </li> </ul> <br> <ul> <li>Garantir la conformité avec les standards de programmation du PNUD (ex. assurance qualité, standards sociaux et environnementaux, modalités de gestion dans Quantum, etc.). </li> </ul> <br> <p><strong>2.Fournir une expertise technique dans le domaine de la prévention de l’extrémisme violent et le renforcement de la cohésion sociale :</strong> </p><br> <br> <ul> <li>Fournir une expertise substantive et apporter un appui technique en matière de prévention de l’extrémisme violent et de renforcement de la cohésion sociale au bureau du PNUD et aux partenaires nationaux, y compris la société civile ; </li> </ul> <br> <ul> <li>Contribuer aux exercices de planification stratégiques et à la révision/ évaluation de ces documents ; </li> </ul> <br> <ul> <li>Assurer l’intégration des thématiques transversales, telles que le genre, les droits de l’homme et ne laisser personne de côté ; </li> </ul> <br> <ul> <li>Coordonner le développement et le suivi de la mise en œuvre d’une stratégie commune du PNUD Tunisie en matière de renforcement de la cohésion sociale. </li> </ul> <br> <p><strong>3.Assurer et conseiller sur la mise en place et le renforcement de partenariats stratégiques (intra-UN, partenaires nationaux et internationaux) et contribuer à la mobilisation des ressources :</strong> </p><br> <br> <ul> <li>Assurer la coordination avec d’autres agences des Nations Unies dans le cadre du projet TARABOT ; </li> </ul> <br> <ul> <li>Assurer la coordination et l’alignement des intervention du PNUD en matière de PEV et renforcement de la cohésion sociale avec celles des principaux partenaires de développement en Tunisie ; </li> </ul> <br> <br> <ul> <li>Établir et renforcer des relations stratégiques avec des partenaires institutionnels tunisiens qui préfigurent des collaborations de long terme ; spécifiquement assurer la consolidation des relations avec la CNLCT et les ministères de l’Intérieur, des Affaires Sociales et de la Jeunesse et des Sports ; </li> </ul> <br> <ul> <li>Identifier les opportunités de financement dans le domaine de la PEV et renforcement de la cohésion sociale pour consolider l’appui financier au projet en cours et pour l’initiation de nouveaux projets et initiatives ; </li> </ul> <br> <ul> <li>Assurer la liaison et la consolidation de bonnes relations de collaboration avec les bailleurs de fonds du projet ; </li> </ul> <br> <ul> <li>Coordonner l’élaboration de briefs, notes conceptuelles et autres nouveaux documents de projet selon les règles du PNUD et les priorités des bailleurs de fonds/ partenaires. </li> </ul> <br> <p><strong>4.Assurer la gestion des connaissances et le partage des leçons apprises au sein du système des Nations Unies et avec les partenaires externes : </strong> </p><br> <br> <ul> <li>Renforcer la documentation et la production de connaissances à travers des activités de recherche et de suivi et évaluation ; </li> </ul> <br> <ul> <li>Promouvoir le partage d’information au niveau national, régional et global, notamment à travers les réseaux du PNUD ; </li> </ul> <br> <ul> <li>Établir et maintenir une collaboration étroite avec les bureaux régionaux du PNUD pour les États Arabes et l’Afrique en matière de PEV et renforcement de la cohésion sociale ; </li> </ul> <br> <ul> <li>Définir les complémentarités et synergies potentielles avec les autres initiatives du PNUD pour y inclure la perspective de prévention du PVE et renforcement de la cohésion sociale. </li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. </p><br> <br> <p><strong>Institutional Arrangement</strong> </p><br> <br> <p>La/le Specialiste Technique Principal.e en Prévention de l’Extremisme Violent sera sous la supervision directe du Team Leader du Cluster Gouvernance. </p><br> <br> <p><strong>Competencies</strong> </p><br> <br> <p> La/le candidat.e devra démontrer les competence suivantes : </p><br> <br> <br> <p> <u>Compétences de base</u> </p><br> <br> <p><strong>Obtenir des résultats :</strong> </p><br> <br> <br> <p>LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact. </p><br> <br> <br> <br> <p><strong>Penser de manière innovante :</strong> </p><br> <br> <br> <p>LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems. </p><br> <br> <br> <br> <p><strong>Apprendre en continu :</strong> </p><br> <br> <br> <p>LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences. </p><br> <br> <br> <br> <p><strong>S'adapter avec agilité :</strong> </p><br> <br> <br> <p>LEVEL 3: Proactively initiate and champion change, manage multiple competing demands. </p><br> <br> <br> <br> <p><strong>Agir avec détermination :</strong> </p><br> <br> <br> <p>LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results. </p><br> <br> <br> <br> <p><strong>S'engager et collaborer :</strong> </p><br> <br> <br> <p>LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration. </p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion :</strong> </p><br> <br> <br> <p>LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity. </p><br> <br> <br> <br> <br> <br> <p><u>People Management Competencies</u></p><br> <br> <p>Les competences PNUD en matière de gestion du personnel sont disponibles sur ce <u>site</u><u>.</u></p><br> <br> <p><u>Compétence transversales et techniques</u></p><br> <br> <p><strong>Domaine Thématique </strong></p><br> <br> <br> <p><strong>Nom </strong></p><br> <br> <br> <p><strong>Définition </strong></p><br> <br> <br> <br> <p><strong>Direction et stratégie organisationnelle</strong> </p><br> <br> <br> <p>Négociation et influence </p><br> <br> <br> <p>Capacité à s'entendre, à persuader les autres, à résoudre les points de divergence, à tirer parti de l'issue du dialogue, à négocier des solutions mutuellement acceptables par le biais de compromis et à créer des situations « gagnant-gagnant » </p><br> <br> <br> <br> <p><strong>Direction et stratégie organisationnelle</strong> </p><br> <br> <br> <p>Pensée systémique </p><br> <br> <br> <p>Capacité d'utiliser l'analyse objective des problèmes et le jugement pour comprendre comment des éléments interdépendants coexistent au sein d'un processus ou d'un système global, et pour examiner comment la modification d'un élément peut avoir un impact sur d'autres parties du système </p><br> <br> <br> <br> <p><strong>Développement des affaires </strong> </p><br> <br> <br> <p>Production de connaissances </p><br> <br> <br> <p>Capacité à faire des recherches et à transformer l'information en connaissances utiles, pertinentes pour le contexte ou répondant à un besoin exprimé </p><br> <br> <br> <br> <p><strong>Gestion organisationnelle</strong> </p><br> <br> <br> <p>Gestion de projet </p><br> <br> <br> <p>Capacité à planifier, organiser, hiérarchiser et contrôler les ressources, les procédures et les protocoles pour atteindre des objectifs spécifiques </p><br> <br> <br> <br> <p><strong>Gestion des partenariats</strong> </p><br> <br> <br> <p>Gestion des relations </p><br> <br> <br> <p>Capacité à s'engager avec un large éventail de partenaires publics et privés, à établir, à maintenir et/ou à renforcer les relations de travail, la confiance et la compréhension mutuelle </p><br> <br> <br> <br> <p><strong>Programme 2030 </strong> </p><br> <br> <br> <p>Paix </p><br> <br> <p>Prévention des conflits, consolidation de la paix et institutions réactives </p><br> <br> <br> <p>Prévention de l’extrémisme violent </p><br> <br> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an integral part of the Customer Experience Department, this role will ensure client s satisfaction by providing technical and functional assistance to customers using our SaaS products (IPMS products, including Equinox Invention and Equinox Brand Proposal). This role requires a basic understanding of patent law and intellectual property concepts, as well as the ability to manage technical issues, troubleshoot software problems, and deliver exceptional customer service in a timely and efficient manger. The Customer Support Agent will respond to customer requests and follow the existing procedure to solve problems.</p><p>Principal Duties & Responsibilities:</p><ul><li>Ensure client s satisfaction (provide technical and functional support).</li><li>Receive incoming customers' calls and emails.</li><li>Respond to customer requests and follow the existing procedure to solve problems (use of a bug tracker), including troubleshooting software problems, systems performance issues, and user errors.</li><li>Support and educate the customer in the use of our Questel SaaS products (Equinox suite).</li><li>Communicate customers' requests for improvement of our SaaS products.</li><li>Ensure a proper follow-up with the clients.</li><li>Ensure good co-operation with Sales, Admin and Technical Teams.</li><li>Meet with customers to understand their needs and provide support solutions.</li><li>Ensure to be up-to-date on the latest product features and system updates.</li><li>Follow internal trainings for new and existing patent software functionality, troubleshooting techniques, and customer service best practices.</li><li>Collaborate with Internal key team members to ensure high level of customer service matching our SLA'S</li><li>Communicate effectively with regional and global leadership if escalation is needed.</li><li>Work on special projects and other duties as assigned by management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.</p><p>Education and Experience:</p><ul><li>Master or licence degree or comparable work experience</li><li>Proficient in Microsoft Office Suite</li><li>Minimum of two years experience in SaaS customer support (B to B), with a good ability to understand and solve technical problems.</li><li>Experience in the use of Equinox tools</li><li>Basic knowledge of Patents filing procedures or Intellectual Property in general</li><li>Fluency in French and English / proficiency at written French and English are required.</li><li>A third European language (Italian, Spanish, German) are a plus.</li></ul><p>Skills:</p><ul><li>Time management</li><li>Customer oriented</li><li>Autonomy and team spirit</li><li>Strong interpersonal, customer service, and telephone skills, and able to maintain, strengthen, and develop relationships</li><li>Strong problem-solving skills</li><li>Taste for learning and listening</li><li>Tech friendly and technical versatility</li><li>Effective multi-tasking/prioritization skills</li><li>Effective written and oral communication skills</li></ul><p>Supervision Received:</p><ul><li>Supervision is provided by the Customer Support Manager, Equinox</li></ul><p>Physical/Sensory/Mental Demands:</p><ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.</li><li>Consistently standing and/or sitting with the ability to meet with other team members</li><li>Consistently operating a computer and other office productivity machinery</li><li>Remembering names and details</li><li>Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel s clients'</li></ul><p></p></section>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>1. Technical enablement & expertise</p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs.</li><li>Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p>2. Community building, change & adoption</p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p>3. Collaboration between business, IT & AI</p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
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<br><p><span>SYSTRA est un groupe international d’ingénierie et de conseil dans les infrastructures de transports ferroviaires et urbains.</span></p><br><br><p><span>Depuis plus de 65 ans, SYSTRA accompagne ses partenaires et ses clients sur toutes les phases d’un projet, de la conception à la réalisation et de la construction à la maintenance.</span></p><br><br><p><span>Fort de ses 12 000 collaborateurs, dont plus de la moitié à l’étranger, SYSTRA est un leader incontesté dans son secteur.</span></p><br><br>
Contexte
<br><p><span>Rattaché(e) au DIrecteur du développement basé en France, vous êtes notamment en charge :</span></p><br><br><p><span>- de la pertinence et de la qualité de l’offre produite notamment en ce qui concerne la méthodologie technique, l’organisation projet, l’offre financière, le staffing, les références, la gestion des risques et le planning. </span></p><br><br><p><span>- de la préparation et de la présentation des dossiers de soutenance auprès de nos clients.</span></p><br><br>
Missions/Responsabilités
<br><ul><li><span>Vous analysez les termes de référence des offres qui vont sont confiées, identifiez les parties prenantes et organisez la production de l’offre,</span></li><li><span>Vous coordonnez et pilotez la production de l’offre avec les équipes des départements Techniques et des partenaires,</span></li><li><span>Vous assistez le responsable commercial dans la mise au point des conventions de groupement,</span></li><li><span>Vous contribuez à la rédaction des offres (méthodologie, organisation, planning, coûts, risques, qualité), consolidez les différentes contributions et s’assurez de la cohérence de l’offre tant au niveau technique que financier,</span></li><li><span>Vous vous assurez de la conformité des offres aux exigences du client et de la stratégie d’offre convenue avec le responsable commercial,</span></li><li><span>Vous préparez la présentation de l’offre et les supports de communication et assistez le responsable commercial pendant la phase de négociation</span></li></ul>
Profil/Compétences <br><p><span>Diplômé(e) d'une formation à Bac+5, vous justifiez d'une première expérience dans la réponse aux offres commerciales</span></p><br><br><p><span>La connaissance des acteurs de l'ingénierie est un plus, à défaut vous avez travaillé dans le milieu industriel ou dans le BTP</span></p><br><br><p><span><span>Vous êtes reconnu(e) po</span></span></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p><font dir="auto" ><font dir="auto" > We are recruiting: Senior BI Developer</font></font></p> <p> Lieu : Tunis, Tunisia</p> <p><font dir="auto" ><font dir="auto" > Contract type: Permanent, full-time</font></font></p> <p><font dir="auto" ><font dir="auto" > Desired start date: ASAP</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >Veo Worldwide Services, a European multinational specializing in B2B services, has been established in Tunisia since 2017 with offices in Sousse and Tunis. The company offers professional services in various fields such as international trade, logistics, human resources, finance, and IT.</font></font></p> <p><font dir="auto" ><font dir="auto" ><b> Your mission:</b></font></font></p> <p><font dir="auto" ><font dir="auto" >As a Senior BI Developer, you will play a key role in the design and development of robust and scalable Business Intelligence solutions, in collaboration with business and data teams.</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >Your responsibilities include:</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > Design and develop reports, dashboards and data models with IBM Cognos</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with third-party teams to identify and formalize reporting needs</font></font></p> <p><font dir="auto" ><font dir="auto" > Optimize report performance and ensure data accuracy</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in data modeling and BI governance</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with the DWH and ETL teams to ensure seamless data integration</font></font></p> <p><font dir="auto" ><font dir="auto" > Provide technical guidance to junior profiles and contribute to code reviews</font></font></p> <p><font dir="auto" ><font dir="auto" > Maintaining active monitoring of BI tools and emerging trends</font></font></p> <p> </p> </div> </div><b> Job requirements </b><div> <div> <p> </p> <p><font dir="auto" ><font dir="auto" ><b> Search profile:</b></font></font></p> <p><font dir="auto" ><font dir="auto" > Bachelor's degree (or higher) in computer science, information systems or equivalent</font></font></p> <p><font dir="auto" ><font dir="auto" > 5+ years of experience in BI, including a minimum of 3 years with </font></font><strong><font dir="auto" ><font dir="auto" >IBM Cognos</font></font></strong> </p> <p> Ma trise de : Cognos Report Studio, Dashboarding, Framework Manager, Data Modules, SQL (Oracle, SQL Server, Postgres)</p> <p><font dir="auto" ><font dir="auto" > Good understanding of data models (star, snowflake)</font></font></p> <p><font dir="auto" ><font dir="auto" > Excellent analytical and communication skills</font></font></p> <p><font dir="auto" ><font dir="auto" > French and English minimum level B1</font></font></p> <p><font dir="auto" ><font dir="auto" > These are a plus:</font></font></p> <p><font dir="auto" ><font dir="auto" > Knowledge of other BI tools: Power BI, Tableau</font></font></p> <p> Certification IBM Cognos</p> <p><font dir="auto" ><font dir="auto" > Experience with Agile methodologies</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > What we offer:</font></font></p> <p><font dir="auto" ><font dir="auto" > Permanent contract and integration into an experienced team</font></font></p> <p><font dir="auto" ><font dir="auto" > High value-added international projects</font></font></p> <p><font dir="auto" ><font dir="auto" > A stimulating and results-oriented BI environment</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > Want to join a company that puts data at the heart of its strategy?</font></font></p> <p><font dir="auto" ><font dir="auto" >Apply now to Veo Worldwide Services Tunis and give a new boost to your Business Intelligence career.</font></font></p> <p> </p></div></div></div></section>
<h2 class="h5">Job description</h2>
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<span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design & Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market & Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced SAP Manager to lead the end-to-end implementation of SAP S/4HANA in a Private Cloud environment. This role will be responsible for program leadership, solution design oversight, stakeholder alignment, system integration, risk management, and successful deployment of the S/4HANA platform. The ideal candidate will have strong expertise in SAP transformations, deep understanding of S/4HANA architecture, and experience managing cross-functional global teams through large-scale ERP implementations. Key Responsibilities Program & Project Leadership Lead the full lifecycle implementation of SAP S/4HANA (Discover, Prepare, Explore, Realize, Deploy, Run phases). Define project scope, timelines, milestones, and resource plans. Manage internal teams, system integrators, and third-party vendors. Ensure alignment with executive leadership and business stakeholders. Oversee budget management, cost control, and reporting. Solution & Technical Oversight Provide architectural guidance for S/4HANA Private Cloud deployment. Drive Fit-to-Standard workshops and ensure best practice adoption. Oversee system integrations (SAP and non-SAP applications). Ensure data migration strategy, governance, and validation. Manage security, compliance, and infrastructure coordination. Change & Stakeholder Management Lead organizational change management and communication strategy. Facilitate executive steering committee meetings. Ensure user adoption through training and enablement programs. Risk & Quality Management Identify and mitigate project risks and issues. Ensure testing strategy (Unit, SIT, UAT, Regression) is executed effectively. Maintain quality standards and governance controls. Post-Go-Live Support Oversee hypercare and transition to support model. Drive continuous improvement initiatives post-implementation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor s degree in Information Technology, Business, or related field (Master s preferred).</p></li><li><p>8+ years of SAP experience, with at least 3+ years leading S/4HANA implementations.</p></li><li><p>Proven experience with S/4HANA Private Cloud deployments.</p></li><li><p>Strong understanding of SAP modules (e.g., FI/CO, MM, SD, PP, EWM).</p></li><li><p>Experience with data migration tools, integrations (API, IDoc, middleware), and SAP Fiori.</p></li><li><p>Strong leadership and stakeholder management skills.</p></li></ul><p>Preferred Qualifications</p><ul><li><p>SAP S/4HANA certification.</p></li><li><p>Experience working with global rollouts.</p></li><li><p>Familiarity with RISE with SAP offerings.</p></li><li><p>Knowledge of Agile / Activate methodology.</p></li></ul><p>Key Competencies</p><ul><li><p>Strategic thinking and enterprise architecture understanding</p></li><li><p>Strong decision-making and risk mitigation capabilities</p></li><li><p>Executive communication and influencing skills</p></li><li><p>Vendor and contract management</p></li><li><p>Change leadership</p></li></ul><p>Expertise required (one of the below)</p><ul><li><p>Procurement Consultant</p></li><li><p>Finance DRC Functional Lead</p></li><li><p>Integration Architect</p></li><li><p>ARIBA Logistics-TM Architect</p></li><li><p>EHS Architect</p></li><li><p>Data Migration Test Automation lead</p></li><li><p>Purchasing Solution Lead</p></li><li><p>Ariba Solution Lead</p></li><li><p>Integration Solution Lead</p></li><li><p>C4C Solution Lead</p></li><li><p>HR/SF Solution Lead</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the head of Head of Resource Management and direct supervision of the Information Management and Technology (IMT) Officer, the Senior ICT Associate will be responsible and accountable for providing the necessary Information Communications and Technology (ICT) support and guidance to the International Organization for Migration (IOM) Tunis Country Office (CO). Provide up to tier 2 level ICT technical support to end users within Tunisia CO, resolving complex technical issues and maintaining the continuity and reliability of ICT services. Coordinate specialized end user support by managing the full lifecycle of assigned ICT issue tickets, resolving technical queries through multiple service channels and maintaining compliance with established Service Level Agreements (SLA). Provide support and assistance in the implementation, configuration and upgrades of ICT network infrastructure (firewall, routers, switches, access points, wan optimizers, etc.) and systems while recommending best technical solutions to achieve organizational standards within local technical constraints. Implement and monitor compliance in accordance with IOM ICT standards, policies and guidelines on networks, systems, telecoms, and all ICT services and equipments, maintaining operational consistency and security. Administer IOM Tunis ICT services/solutions (Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive) and related platforms to maintain secure, reliable and effective ICT service delivery. Work with the administration of Azure/Intune for the compliance of IOM Tunis with the established IOM ICT/Security standards (Microsoft Entra ID, SGs, Intune, etc.) Provide and facilitate end-user training and business process guidance, when necessary, supporting user capability and the effective adoption of organizational technologies and systems. Create and maintain comprehensive documentation and reference materials for implemented ICT systems in the CO for consistent system administration. Maintain an up-to-date record of ICT hardware and software asset records and recommend timely equipment replacement and software licenses renewal to the supervisor to support operational continuity. Support in access control management by maintaining cards registration, deletion, and activity logs reporting Implement IOM s Data Protection Principles into all Information Technology (IT)/Information Systems (IS) solutions and service delivery supporting compliance and security requirements. Immediately escalate any ICT problems or issues to IMT officer in the CO and regularly recommend improvements on efficiency and operational service or performance. Implement the ICT Business Continuity Plan (BCP) and Disaster Recovery Plans in the CO, monitor completion and accuracy of server s backup plans in accordance with IOM ICT standards. Administer endpoint security and compliance solutions, including Microsoft Intune, BitLocker, Zscaler, antivirus/EDR platforms and operating system patch management to maintain secure and compliant ICT environment. Perform such other relevant duties as maybe assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION Bachelor s degree in Computer Science, Engineering or a related field from an accredited academic institution with four years of relevant professional experience; or High School diploma with six years of relevant professional experience.</p><p>EXPERIENCE Demonstrated experience in Microsoft M365 Applications and Windows operating system; Has experience with offices support for LAN infrastructure, Active Directory domain environment and Windows- based servers, Windows Server, Microsoft Azure and desk support; Relevant experience in ICT systems including Database/System Management, or a combination of study, training, and professional work in a related field preferably in the Humanitarian or Development Fields; and, Previous work experience in international organizations and service industry companies would be an advantage.</p><p>SKILLS Can support and troubleshoot computer and network equipment, including Microsoft Office applications, TCP/IP Networking, and Windows operating systems; Strong understanding of Active Directory and Group policies; Ability to analyse and resolve endpoint compliance issues using Azure INTUNE; Ability to work in a team environment; able to initiate and manage group studies to learn more about supporting the current infrastructure; and, Ability to present ideas in a user-friendly language to non-technical staff and end-users knowledge of an issue-tracking system an advantage.</p><p>Languages IOM s official languages are English, French, and Spanish. REQUIRED For this position, fluency in English is required (oral and written).</p><p>DESIRABLE Working knowledge of Arabic and French.</p><p>Competencies The incumbent is expected to demonstrate the following values and competencies:</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Overview
<p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that <em>we bring the energy</em> - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.</p><br> <p>Ready to make an impact?</p><br> <p><strong>Why this role matters</strong></p><br> <p>As an HV Procurement and Contract Administrator, you will play a key role in supporting the successful delivery of High Voltage (HV) projects by ensuring robust contract administration and commercial management practices across the project lifecycle. The role supports the Solutions organization by overseeing Contracts Administration activities and ensuring that construction and supply contracts are effectively implemented, managed, and controlled.</p><br>
<p>You will provide direct support to the relevant Procurement and Contract Manager / Supply Chain Manager / Project Manager across development, structuring, and execution phases. The role ensures contractual compliance, supports risk mitigation, and contributes to cost and schedule control through structured contract management.</p><br>
<p>As a trusted partner to project teams, you will help address contractual matters proactively, support decision-making with accurate reporting, and ensure effective communication with contractors and subcontractors. This is a role for someone who wants to combine technical contract expertise with project execution, gain exposure in a global renewable energy company, and contribute to impactful infrastructure projects.</p><br> <p><strong>What you’ll be doing</strong></p><br> <p>In this role, you will:</p><br>
<ul>
<li>Support the development and implementation of contract and procurement strategies aligned with project objectives.</li>
<li>Assist in preparing and structuring EPC contracts and subcontracts in collaboration with legal, project management, supply chain, and technical teams.</li>
<li>Support contractor prequalification, tendering processes, bid evaluation, and contract negotiations in line with procurement strategies and compliance requirements.</li>
<li>Contribute to the administration of construction and supply contracts, ensuring adherence to agreed contractual frameworks.</li>
<li>Manage contractual correspondence, including notices and communications with contractors and subcontractors.</li>
<li>Monitor contractor performance, assess progress payments, and support the management of variations, claims, and extensions of time.</li>
<li>Contribute to the preparation of project reports, including contract status, risks, claims, and cash flow forecasts, in collaboration with Project Control.</li>
<li>Support the identification, assessment, and mitigation of contractual risks throughout the project lifecycle.</li>
<li>Collaborate closely with project management, construction, supply chain, legal, and other stakeholders to ensure effective contract execution.</li>
<li>Participate in resolving contract-related issues and disputes to maintain project progress and alignment with objectives.</li>
</ul> <p>Your work will support real decisions, real assets, and real operational outcomes.</p><br> <p><strong>What you’ll gain</strong></p><br> <ul>
<li>Hands-on experience in contract administration within large-scale HV and renewable energy projects</li>
<li>Exposure to international project environments and cross-functional collaboration</li>
<li>Professional growth through responsibility, ownership, and real project impact</li>
<li>The opportunity to build expertise in EPC contracts, FIDIC frameworks, and commercial management</li>
</ul> <p><strong>What you’ll bring</strong></p><br> <ul>
<li>Bachelor’s or master’s degree in a relevant technical or commercial discipline.</li>
<li>Minimum of 5 years’ experience in Construction Contract Administration within organizations with strong procurement and Supply Chain Management practices.</li>
<li>Comprehensive knowledge of: Contract suites, including NEC, GCC, and FIDIC; EPC contractor scope of work; EPC contractor schedules, including related activities and deliverables</li>
<li>Project Management qualification (desirable) </li>
<li>Quantity Surveying education and relevant experience (desirable) </li>
<li>Relevant training in the FIDIC contractual framework and/or other internationally recognized contract standards</li>
</ul>
<p>Advantageous:</p><br>
<ul>
<li>Technical or legal supplementary qualification</li>
<li>Experience in multi-contractor, international project environments</li>
</ul> <p><strong>What it’s like to work at Scatec</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.</p><br> <p><strong>If you are motivated by managing complex contractual environments, working closely with multiple stakeholders, and contributing to the successful delivery of large-scale energy projects, this could be a strong next step in your career.</strong></p><br>
<p><strong>What we offer.</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams</p><br>
<p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. </p><br>
<p>We review applications on an ongoing basis.</p><br> </div>