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<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support &amp; Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution &amp; Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration &amp; Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Main Responsibilities Client Onboarding: Support new clients with the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data from clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor customer account health (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relay customer feedback to the product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce, or Retail Tech sectors. Technical Skills: Proficiency with CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot), and data analytics tools (Tableau, Looker). Industry Expertise: Strong marketing background related to loyalty programs, customer data (CDP/CRM), and customer journeys. Soft Skills: Excellent communication, results-oriented, strong listening skills, and negotiation skills. Languages: Fluent in English and French, both written and spoken.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform remote installations of user environments and associated software for clients. Prepare and configure hardware and software for client workstations. Perform remote troubleshooting and provide technical support to resolve issues. Ensure the maintenance and updating of user environments to keep them in optimal condition. Respond to customer inquiries and provide advice on product usage. Collaborate with other departments to improve service delivery and the knowledge base. Ensure compliance with security protocols on client networks. Document installation processes and contribute to the improvement of procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Mastery of French</p><p>Advanced technical knowledge, particularly concerning the management of Microsoft Azure environments and messaging technologies</p><p>Proven experience with remote installation software and tools</p><p>Strong troubleshooting and problem-solving skills</p><p>Excellent interpersonal and communication skills</p><p>Demonstrated organizational skills and attention to detail</p><p>Ability to work independently and manage time effectively</p><p>You are customer-oriented and committed to providing exceptional service.</p><p>Technical diploma in IT or a related field (preferred)</p><p>Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate) are a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administrates organizational master data globally</p><p>Trains administration of organizational management within HR systems internationally, including preparation, execution and documentation of trainings</p><p>Acts as first level support in case of questions regarding organizational master data administration</p><p>Analyzes quality of organizational master data and coordinates correction</p><p>Prepares organizational changes by collecting and preparing related organizational and employee data, presentation slides, ...</p><p>Coordinates implementation of organizational changes, mainly with IT and local HR teams</p><p>Participates in global projects on organizational development and organizational master data</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>First experience in reporting, data analysis, or HR is considered an advantage</li><li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li><li>Structured, detail-oriented, and well-organized working style</li><li>Strong analytical mindset with an affinity for working with data</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively across teams</li><li>Very good English skills, both written and spoken</li><li>Reliable team player with strong organizational and coordination skills</li><li>Ability to work in an operational HR Analytics environment</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Administrates organizational master data globally</p> <p>Trains administration of organizational management within HR systems internationally, including preparation, execution and documentation of trainings</p> <p>Acts as first level support in case of questions regarding organizational master data administration</p> <p>Analyzes quality of organizational master data and coordinates correction</p> <p>Prepares organizational changes by collecting and preparing related organizational and employee data, presentation slides, ...</p> <p>Coordinates implementation of organizational changes, mainly with IT and local HR teams</p> <p>Participates in global projects on organizational development and organizational master data</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>First experience in reporting, data analysis, or HR is considered an advantage</li><li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li><li>Structured, detail-oriented, and well-organized working style</li><li>Strong analytical mindset with an affinity for working with data</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively across teams</li><li>Very good English skills, both written and spoken</li><li>Reliable team player with strong organizational and coordination skills</li><li>Ability to work in an operational HR Analytics environment</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Sigma Ethics Sigma follows a strong code of ethics upon which the company's culture is built. The principles drawn from this code guide all our professionals to perform quality work with integrity and accountability. At Sigma, compliance with the law, maintaining a professional and independent stance, responsible decision-making, teamwork, continuous improvement and fluid communication with our clients are the pillars that allow us to be a world reference in the quality of the work we perform. At Sigma, we ensure that everyone is treated fairly and equitably. We value professionalism, promote diversity and never allow any form of discrimination or any behavior that is not in line with the company's values and ethics. We promote dialogue and honest and respectful constructive criticism that drives us to constantly improve and value the work of others. Our code of ethics helps us to fulfill our commitments to our clients, to generate an environment of trust and to maintain long-term relationships.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >EY Tunisia is strengthening its audit teams with junior auditors. If you're looking to thrive in a stimulating environment where you can work with diverse clients, with excellent opportunities for career advancement, ongoing training, mentorship, responsibility, and personal growth, join EY Tunisia: the best school after school. EY Tunis offers you the opportunity to join one of the world's leading audit firms. By pursuing your career at EY Tunisia, you'll have the chance to build a professional path that suits you and begin your career with international experience. Experience EY, join us! At EY, we place our purpose – building a better world of work – at the heart of everything we do.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You hold a Master's degree (Bac+5) in Accounting, Auditing, or a related field. You enjoy working in a team. You possess strong analytical and synthesis skills, along with rigor and a methodical approach. You are curious, proactive, responsible, and independent. You have excellent French language skills and a good command of English.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages and supervises the shift org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for shift on shift level</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree</li><li>Min 3 years in Production Management or related position</li><li>Frensh and English</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Who We Are</b><p><b>ABOUT ENOVIS™</b></p><br><p>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;For more information about Enovis, please visit www.enovis.com.</p><br><p><b>What You'll Do</b></p><br><p>Perform physical quality control</p><br><p><b><span>EQUAL EMPLOYMENT OPPORTUNITY</span></b><span><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>Responsible for the service delivery of all Transportation Coordination duties for assigned plants according to defined objectives and KPIs.<br></p><br><p>Function specific responsibilities:<br></p><br><p>- Monitor transportation operations to ensure that staff members comply with LEONI transportation policy, procedures, safety rules, environmental policies and government regulations.<br></p><br><p>- Review &amp; update busses routes &amp; stations according to government new infra structures &amp; based on union possible requests.<br></p><br><p>- Direct coordination with relevant departments (i.e. production, VCM,…etc.) to receive the layoffs (shortages, stock take..), daily plans &amp; overtime.<br></p><br><p>- Assure the transportation arrangements if any during holidays as per production requests<br></p><br><p>- Responsible to issue the renewals of company cars licenses &amp; periodical maintenance.<br></p><br><p>- Follow up company cars accidents or repairs with both insurance company &amp; maintenance agency.<br></p><br><p>- Report a daily busses traffic (attendance, departure, lateness &amp; absence) to relevant parties in order to take necessary actions.<br></p><br><p>- Perform regular audits to the busses (valid licenses - cleaning - overall status, etc.).<br></p><br><p>- Follow-up with representatives of transportation suppliers for the daily issues.<br></p><br><p>- Perform required audits for precautionary measures, as defined &amp; requested from authorities and/or internal regulations (e.g. for Covid pandemic, as sanitizing, masks, etc.).<br></p><br><p>- Regular updates to transportation data base (address, station, bus line, etc.).<br></p><br><p>- Review monthly invoices with accounting function to ensure the payments are adherent to contract pricing.<br></p><br><p>- Assist and support line managers &amp; union in transportation requests.<br></p><br><p>Supervision of Transportation representatives:<br></p><br><p>- Supervise the performance of Transportation representatives in LEONI and provide continuous feedback to Head of Facility Management.<br></p><br><p>- Assign tasks and follow up the completion on the agreed timeline.<br></p><br><p>Reports and Analysis:<br></p><br><p>- Develop and generate transportation statistical reports (attendance, lateness, weekly &amp; monthly budget reports).<br></p><br><p>- Monitor of daily reports outputs to improve the bus lines with low utilizations (merging, changing bus capacity, route change).<br></p><br><p>- Responsible for company cars reports of (maintenance, licensing, …etc.).<br></p><br><p>- Daily utilization demo report per line per site.<br></p><br><p>- Monthly report of COVID19 cost versus budget.<br></p><br><p>Interface with Transportation suppliers:<br></p><br><p>- Follow up with suppliers to solve busses issues &amp; monthly monitor of KPIs.<br></p><br><p>- Regular daily communication to prepare the needed fleet busses numbers as per production needs.<br></p><br><p>- Monthly meeting to review &amp; approve monthly invoices presented to LEONI.<br></p><br><p>- Review bus line routes &amp; stations with necessary requests from employees &amp; union.<br></p><br><p>Budget:<br></p><br><p>- Monitor spending of both company cars &amp; transportation busses to ensure that expenses are consistent with approved budgets.<br></p><br><p>- Set &amp; control for COVID19 precautions requirements budget.<br></p><br><p>- Review RFC with controlling function.<br></p><br><p>Customer satisfaction:<br></p><br><p>- Respond to daily issues from busses LEONI supervisors.<br></p><br><p>- Provide assistance in case of busses absent / lateness to compensate TAXI allowances.<br></p><br><p>- Solve problems related to employees &amp; busses drivers and provide feedback to relevant managers.<br></p><br><p>Continuous improvement:<br></p><br><p>- Ensure efficient and effective daily busses utilization &amp; capacity monitoring according to production plans.<br></p><br><p>- Diagnose potential areas for improvement actions and proactively drive measures for improvement.<br></p><br><p>- Making plans for improvement and cost savings related to the maintenance of the company's cars.</p><br><br><br>Qualifications and Experience<ul><li>Fleet &amp; Vehicle Management</li><li>Route Planning &amp; Optimization</li><li>Fleet Maintenance &amp; Lifecycle Management</li><li>Vehicle Acquisition, Financing &amp; Tracking</li><li>Supplier &amp; Contract Management</li><li>Purchasing Agreements</li><li>Continuous Improvement</li><li>Planning &amp; Reporting</li><li>Customer Relationship Management</li><li>Documentation &amp; Written Communication</li><li>MS Office (Advanced Excel/Spreadsheets)</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity:</strong></p><br><br><p>Ericsson is looking for a motivated HR Delivery Specialist to join our HR team. In this role, you will execute HR operations, support payroll activities, ensure compliance with HR processes, and contribute to continuous process improvements. You will also work closely with internal stakeholders and local vendors to deliver efficient and high-quality HR services.</p><br><br><p><strong>What you will do:</strong></p><br><br><ul><li>Execute HR delivery activities in line with established processes and procedures, including payroll processing for Tunisia.</li><li>Investigate and resolve escalated HR issues in a timely manner.</li><li>Communicate effectively with internal and external stakeholders.</li><li>Perform required SOX controls to ensure compliance with company policies and regulations.</li><li>Manage HR-related invoicing and support financial operations.</li><li>Contribute to HR projects and process improvement initiatives.</li></ul><p><strong>The skills you bring:</strong></p><br><br><ul><li>3–5 years of experience in HR Operations, HR Delivery, Payroll, or a related HR function.</li><li>Strong understanding of HR processes and best practices.</li><li>Knowledge of labor laws in Tunisia and/or Algeria.</li><li>Experience with payroll administration.</li><li>Familiarity with SAP SuccessFactors is an advantage.</li><li>Understanding of data privacy and compliance requirements.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent stakeholder management and communication skills.</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>High standards of ethics, compliance, and integrity.</li><li>Professional proficiency in English.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Tunisia (TN) || Tunis</p><br><br><p><strong>Req ID:</strong>&nbsp;788105 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that <em>we bring the energy</em> - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.</p><br> <p>Ready to make an impact?</p><br> <p><strong>Why this role matters</strong></p><br> <p>As an HV Procurement and Contract Administrator, you will play a key role in supporting the successful delivery of High Voltage (HV) projects by ensuring robust contract administration and commercial management practices across the project lifecycle. The role supports the Solutions organization by overseeing Contracts Administration activities and ensuring that construction and supply contracts are effectively implemented, managed, and controlled.</p><br> <p>You will provide direct support to the relevant Procurement and Contract Manager / Supply Chain Manager / Project Manager across development, structuring, and execution phases. The role ensures contractual compliance, supports risk mitigation, and contributes to cost and schedule control through structured contract management.</p><br> <p>As a trusted partner to project teams, you will help address contractual matters proactively, support decision-making with accurate reporting, and ensure effective communication with contractors and subcontractors. This is a role for someone who wants to combine technical contract expertise with project execution, gain exposure in a global renewable energy company, and contribute to impactful infrastructure projects.</p><br> <p><strong>What you’ll be doing</strong></p><br> <p>In this role, you will:</p><br> <ul> <li>Support the development and implementation of contract and procurement strategies aligned with project objectives.</li> <li>Assist in preparing and structuring EPC contracts and subcontracts in collaboration with legal, project management, supply chain, and technical teams.</li> <li>Support contractor prequalification, tendering processes, bid evaluation, and contract negotiations in line with procurement strategies and compliance requirements.</li> <li>Contribute to the administration of construction and supply contracts, ensuring adherence to agreed contractual frameworks.</li> <li>Manage contractual correspondence, including notices and communications with contractors and subcontractors.</li> <li>Monitor contractor performance, assess progress payments, and support the management of variations, claims, and extensions of time.</li> <li>Contribute to the preparation of project reports, including contract status, risks, claims, and cash flow forecasts, in collaboration with Project Control.</li> <li>Support the identification, assessment, and mitigation of contractual risks throughout the project lifecycle.</li> <li>Collaborate closely with project management, construction, supply chain, legal, and other stakeholders to ensure effective contract execution.</li> <li>Participate in resolving contract-related issues and disputes to maintain project progress and alignment with objectives.</li> </ul> <p>Your work will support real decisions, real assets, and real operational outcomes.</p><br> <p><strong>What you’ll gain</strong></p><br> <ul> <li>Hands-on experience in contract administration within large-scale HV and renewable energy projects</li> <li>Exposure to international project environments and cross-functional collaboration</li> <li>Professional growth through responsibility, ownership, and real project impact</li> <li>The opportunity to build expertise in EPC contracts, FIDIC frameworks, and commercial management</li> </ul> <p><strong>What you’ll bring</strong></p><br> <ul> <li>Bachelor’s or master’s degree in a relevant technical or commercial discipline.</li> <li>Minimum of 5 years’ experience in Construction Contract Administration within organizations with strong procurement and Supply Chain Management practices.</li> <li>Comprehensive knowledge of: Contract suites, including NEC, GCC, and FIDIC;&nbsp;EPC contractor scope of work; EPC contractor schedules, including related activities and deliverables</li> <li>Project Management qualification (desirable)&nbsp;</li> <li>Quantity Surveying education and relevant experience (desirable)&nbsp;</li> <li>Relevant training in the FIDIC contractual framework and/or other internationally recognized contract standards</li> </ul> <p>Advantageous:</p><br> <ul> <li>Technical or legal supplementary qualification</li> <li>Experience in multi-contractor, international project environments</li> </ul> <p><strong>What it’s like to work at Scatec</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.</p><br> <p><strong>If you are motivated by managing complex contractual environments, working closely with multiple stakeholders, and contributing to the successful delivery of large-scale energy projects, this could be a strong next step in your career.</strong></p><br> <p><strong>What we offer.</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams</p><br> <p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. </p><br> <p>We review applications on an ongoing basis.</p><br> </div>

<p>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved. Ensure daily targets and deadlines are reached i.e. number of call activities logged etc. Daily customer calling using automated telephone-dialing system. Document customer comments re: payment date / disputes etc. Ensure requested paperwork / documentation is forwarded to customers. Assist cash application team to ensure payments are processed onto correct customer account. Report issues to line manager to resolve problem accounts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>

<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Group Management, you will assume full responsibility for this plant and manage its industrial, financial, and human performance. In this role, you will:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and deploy the site's industrial strategy, ensuring safety, quality, cost, time, and profitability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage production through key industrial KPIs (productivity, scrap, OTIF, continuous improvement)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage all site functions (Production, Maintenance, Quality, Supply Chain, HSE, Finance and HR)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support the organization's transformation by developing team autonomy and operational excellence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead investment, industrialization, and continuous improvement projects to strengthen the site's competitiveness.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Develop a constructive social dialogue and maintain close relationships with headquarters and local stakeholders.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a higher education degree, ideally from an engineering school or equivalent, you have at least 10 years of experience managing a production site. You have demonstrated your ability to sustainably improve plant performance, lead transformations, manage a profit center, and support teams in demanding environments. Accustomed to international organizations, you know how to balance local autonomy with the demands of headquarters. A hands-on leader, you are recognized for your leadership, your ability to unite teams, make decisions, and establish a lasting culture of responsibility, performance, and continuous improvement. Fluency in English is essential.</font></font></p>

<p>Assure the integration of new production means and participate in their technical reception. Contribute to the definition of needs and the drafting of specifications for investment or renovation projects. Participate in decisions relating to the choice of production means. Structure, maintain and ensure the reliability of technical documentation (technical files, workflows, procedures). Define, update and optimize preventive maintenance workflows and procedures. Administer the CMMS (parameterization, data quality, proper use by teams). Guarantee the implementation and monitoring of the preventive maintenance plan. Perform diagnostics in case of malfunction, analyze root causes and deploy corrective actions. Verify the conformity and correct functioning of equipment after intervention. Lead and contribute to continuous improvement actions (FMEA analyses, reliability, performance optimization). Capitalize on feedback and propose improvement solutions (safety, quality, costs, deadlines). Monitor and analyze maintenance performance indicators, and ensure reporting. Participate in internal and external audits and ensure compliance of practices. Manage service providers: prevention plans, monitoring of interventions and control of service conformity. Ensure team upskilling and training of new arrivals.</p><p><strong>Desired Candidate Profile</strong></p><p>Autonomy and decision-making</p><p>Ability to convince</p><p>Analytical, synthesis and structuring skills</p><p>Availability and inter-departmental communication</p><p>Cross-functional project management (leadership)</p><p>Risk management and analysis</p><p>Team management and leadership</p><p>Organization and planning</p><p>Results orientation</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead a multidisciplinary team working closely with the field to achieve the operational objectives (S, Q, C, D, M, E) within their scope. Implement and report on the HK Master Plan guidelines throughout the year. Ensure a stable and constructive work environment. Manage activity and operational performance, guaranteeing the performance of their activity (S, Q, C, D, M, E) in line with the company's quality and budgetary policies. Ensure the smooth running of the PDP process and adherence to associated objectives. Maintain and promote operational management routines (briefings, QRQC, indicators, etc.). Ensure compliance with applicable rules, standards, and guidelines. Participate in internal, customer, and regulatory audits. Drive continuous improvement. Actively participate in the deployment of the Master Plan. Lead or contribute to improvement projects (5S, Lean, quality, etc.). Encourage and value improvement and innovation ideas from the field. Manage teams and develop skills. Supervise operators and support staff (quality, methods, supervision, etc.). Conduct annual reviews, recruitment, onboarding, evaluations, and training for your team. Ensure compliance with internal regulations and promote the group's values. Maintain a positive work environment and effective communication.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years in an industrial environment and in managerial positions. Leadership Development. Strong interpersonal skills. Excellent communication skills. Bilingual.</font></font></p>

<p>Realize studies for the design and development of parts, mechanical assemblies, and structures. Analyze the product specifications and consolidate the feasibility study. Perform pre-analysis and pre-dimensioning calculations. Verify the coherence of the files and calculation notes with customer requirements. Determine the characteristics of the studied system. Model parts and simulate their behavior according to the constraints defined in the specifications. Lead dimensioning studies to ensure the proper functioning of the system throughout its life cycle. Know numerical methods for numerical simulations. Be able to use post-processing tools (data visualization software) and analyze results, propose technical solutions, and discuss with the technical lead and designers to optimize proposed solutions. Optimize technological choices. Develop files/reports and calculation notes, verify their compliance with customer requirements, communicate them to project teams, and keep them updated according to project progress. Advise the project team and recommend improvements based on objectives (costs, quality, deadlines, technical constraints, mechanical performance). Quality, Safety, Homologation. Ensure product compliance with safety and security standards. Develop and implement calculation methods.</p><p><strong>Desired Candidate Profile</strong></p><p>Profile: Bac +5 specialization in calculation, mechanical engineering, or equivalent.</p><p>Soft skills: Interpersonal skills, Teamwork and team leadership, Customer orientation, Adaptability and flexibility, Analytical and synthesis skills. English is essential.</p>

<p>Finality of the position: Prospecting and research of suppliers of Goods and Services. Management of purchases with internal clients and suppliers of Goods and Services.</p><p>Main tasks:</p><ul><li>Negotiation of prices and purchase conditions for suppliers of Goods and Services.</li><li>Launching and editing orders on Optima.</li><li>Monitoring the progress of purchase orders for Goods and Services.</li><li>Document management and filing of supplier information.</li><li>Transmission of Quality quotes to suppliers.</li><li>Monitoring responses and follow-ups to action requests from suppliers.</li><li>Communicate Environmental, Safety, and Ethics/Integrity requirements to suppliers.</li><li>Ensure the recovery of SDS for new chemical products, following the transfer of new projects.</li><li>Respect and enforce Safety and Environmental rules on and off the site.</li><li>Report performance and improvement suggestions to management and the energy management team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Other Skills:</p><ul><li>Having a study level of Bac+3/5 in Economics, Management, Commerce, Distribution or Marketing.</li><li>Have at least 2 years of experience in a similar position.</li><li>Skills in managing purchases, stocks, and distribution.</li><li>Knowledge of the reference merchandise sector.</li><li>Skills in managing and evaluating the provisional budget and the balance sheet.</li><li>Ability to conduct commercial negotiations.</li><li>Knowledge of administrative procedures for order management.</li><li>Knowledge of standards for commercial transactions.</li><li>Use of main IT applications and management software.</li><li>Analytical skills.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the startup accreditation process: analyze applications, organize pitching sessions, and follow up with candidates. Support the organization of accreditation ceremonies. Assist startups in obtaining their accreditations and ensure their follow-up. Conduct business monitoring of opportunities that can benefit startups at the national and international levels (programs, funding, perks). Manage complaints and claims. Contribute to the proper application of the law and the evolution of the legal framework. Lead information sessions on the Startup Act, its advantages, and ecosystem programs. Dashboard, analyze data related to startups, and promote the ecosystem. Assist the Startup Programs Manager in ecosystem activities. Ensure regulatory compliance for startups.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering or business school</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about the world of startups, innovation and new technologies</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">0 to 1 year of experience maximum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in structures within the mandatory innovation ecosystem</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in dashboarding and data analysis (Looker Studio, Power BI) is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sens thique lev</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous, with a keen eye for detail, methodical, and possessing strong analytical and synthesis skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capable of working in intense environments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong aptitude for teamwork</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with Microsoft Office and the Google suite</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Fluent in Arabic, English, and French</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commitment to the development of the country and the region.</font></font></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for Testing and commissioning of Electrical systems including Relay &amp; Protection Panels, SCADA and other Indoor and outdoor Substation Equipment Specific coordination with Client, Vendors &amp; Subcontractors etc. for approval of testing Procedure, Method statement for Testing works related to Substation Equipment Preparation of Work Method Statements for Shutdown jobs / Testing and commissioning activities Coordination with Client for obtaining Shutdown permits, work permits etc. Measurement Certification of Vendor/Subcontractor works. Preparation of Work Plans, Schedules etc., submission of reports to client. Overall Supervision of Testing &amp; Commissioning works for smooth final Commissioning of the Project as planned. Scheme checking &amp; implementation of integration work</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Preferred candidate profile</h2><p>In-depth knowledge of Control, Protection, Networking &amp; Communication Systems in Substation. Strong base for design, coordination, and testing commissioning of CRP/Relays / Telecom systems and SCADA. Prior Experience of Testing &amp; Commissioning in EHV Substations is a must specially Numerical relays of major OEMs like ABB/Hitachi/GE/Siemens/SEL etc. Hands on experience on major testing equipment like CPC100/CMC350/500, CB Testing kits etc.</p><h2>Skills</h2><ul><li>Testing &amp; Commissioning</li><li>Control &amp; Protection etc.</li><li>Project Execution, Monitoring &amp; Supervision</li><li>Microsoft Office</li></ul><h2>Education</h2><p>BE/B.Tech: Electrical or Equivalent</p><h2>Experience</h2><p>8 to 15 Years</p><p></p></section>