وظائف مدخل بيانات في تونس

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CCC MPS VAS Technical Solutions Representative<br><p><b>Description -</b></p><br><br><p>At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.</p><br><br><p>Job responsibilities</p><br><br><p>Logs the call in to a data base<br>Ensures that the customer is entitled to the service, validate customer contract details<br>Manages all French BF HW service requests and enquirers of customers received through different access channels<br>Manages customer expectations and identifying customer problems and solve them<br>Performs re-entitlement and clarification<br>Contacts customer for DBD needed.<br>Monitors the service event through completion for compliance.<br>Handles timely elevation and/or escalation, when get complex problem<br>Coordination of support activities and planning and dispatching of HP resources<br>Participates in projects for process or quality improvements.<br>Provide feedback for operation excellence.<br>Manages multiple tasks or cases simultaneously with minimal supervision.<br>Working independently while using standard protocol when needed to respond to customer issues. Moderate judgment is used to supplement the outlined process.&nbsp;<br>&nbsp;Successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.&nbsp;<br>&nbsp;Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty, enterprise and some mission-critical).&nbsp;<br>Proactively assist customers to avoid or reduce problem occurrence.<br>Participates in projects for process or quality improvements.&nbsp;<br>May act as a mentor to lower-level employee working on similar hardware and software.</p><br><br><p><br>Key deliverables</p><br><br><p>Process descriptions are strictly followed.<br>Focus on customer satisfaction.<br>Ensure all inbounds and outbound calls are managed on time (SLA)<br>Worked out cases in given timeframes (Turn-Around-Time)<br>Ensure cases are worked out according to the quality criteria and requirements.<br>Personal targets are achieved.<br>Strictly follows company policies, procedures, and Standards of Business Conduct</p><br><br><p><br>Education &amp; Qualification</p><br><br><p>High school education or equivalent.3- 5 years general experience, or equivalent combination of Experience and college level education<br>Experience in relevant technologies and customer environments</p><br><br><p><br>Other requirements</p><br><br><p>Excellent language skills, depending on the scope: Italian</p><br><br><p><br>Personal skills and qualities</p><br><br><p>Excellent verbal and written communication&nbsp;mainly in Italian ,English other, language will be considered as an advantage.<br>Team worker<br>Ability to work under pressure<br>Excellent analytical, soft-skills and problem-solving skills<br>Excellent customer service skills<br>Phone and remote support experience<br>Experience in customer-facing role, remote support, telephone, e- support, e-chat or similar.&nbsp;<br>Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.&nbsp;<br>Has recognized technical skill in the range of products supported within relevant product lines – A4, A3 Gemstone devices and DesignJet PL30 s.<br>Knowledge and experience using Knowledge Management systems.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> -&nbsp;</b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br><p>Analyzes, develops, and implements long-term supply chain strategies and networks that address capacity issues and production location decisions in support of business goals. Supports business execution of new programs and initiatives that include promotional activities, forecast and coordination for key events, new product launches, and network redesigns. Monitors key sales and operations planning performance indicators, cost-to-serve performance data, and coordinates cross-functional work teams to increase effectiveness of supply chain initiatives. Learns to use professional concepts, applications of basic principles, and theories. Solves routine problems of limited scope and complexity following established policies and procedures. Normally receives detailed instructions on most work. Typically requires a degree and little to no previous professional experience.</p><br><br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br>Negotiates and manages contracts and relationships with vendors. Implements policies and metrics to ensure that savings goals are realized. Works with technical buyers, engineers and management to identify new product needs, identifies new sources in order to meet business requirements. Responsible for quality control of vendor products. General application of concepts and principals to resolve a variety of issues. Works on problems of a moderate scope where analysis of situation or data requires a review of a variety of factors. Normally receives general instructions on routine work and detailed instructions on new projects or assignments. Typically requires a degree and a minimum of 2 years of experience.<br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<p>To achieve its 2 strategic plan through its three interconnected impact areas, UN-Habitat proposes policy and legislation as one of the main drivers of the theory of change. In addition to that, one of the most pressing issues in Tunisia today is the environmental and water management challenge. At the national level, in recent years, Sejnane has experienced several unpredictable events that have disrupted planning and required adaptive responses. Tunisia has faced significant climate variability, with 2023 recorded as the driest years in over a decade, according to the National Institute of Meteorology. Rainfall levels dropped to 60% below seasonal averages in some northern regions, including Bizerte Governorate, where Sejnane is located. This severe drought contributed to a national water crisis, with dam reservoirs falling below 30% capacity. In response, the Ministry of Agriculture implemented water rationing measures, restricting agricultural irrigation and limiting water access in both rural and urban areas. At the same time, institutional challenges affected the stability of infrastructure development. Government reshuffles between 2023 and 2024 disrupted public sector partnerships and delayed project approvals. Administrative turnover within national and local agencies created procedural bottlenecks affecting technical and financial clearances of infrastructure projects. These factors have made it difficult to accurately assess and respond to evolving challenges in the water, sanitation, and hygiene (WASH) sector in Sejnane. Within this context, the project Sejnane in Action: Citizens and Municipality Together for Clean Water and Zero Waste aims to support the municipality in identifying and implementing practical and sustainable technical solutions, including rainwater harvesting systems, to improve water availability and resilience. Reporting Line The Individual Contractor will work under the direct supervision of the Head of Office, UN-Habitat Tunisia, and will collaborate closely with: Project team members Municipality of Sejnane Relevant national and local stakeholders Duties and Responsibilities The Individual Contractor will perform the following functions on a regular and ongoing basis as part of the project team: 1. Technical Design and Planning Support Contribute to the preparation and refinement of workplans for rainwater harvesting activities Provide technical inputs to the design of rainwater harvesting systems, including sizing, layout, and specifications Support the preparation and review of Bills of Quantities (BoQ) and technical documentation 2. Implementation Support Provide technical guidance during the implementation of rainwater harvesting systems Support troubleshooting and adjustment of design based on site conditions Participate in technical discussions related to construction and installation activities Provide limited technical guidance during the initial operational phase, including early-stage troubleshooting and system adjustments, as required 3. Technical Advisory and Coordination Provide ongoing technical advice to project team and stakeholders Support coordination with municipal authorities and technical counterparts Participate in meetings, workshops, and consultations as required 4. Capacity Building Provide technical guidance and knowledge sharing to local stakeholders Support training activities related to system installation, operation, and maintenance Provide practical guidance to local stakeholders during the initial operation phase to support proper system use and basic troubleshooting 5. Knowledge Contribution and Reporting Support Contribute technical inputs to project reports and documentation Share lessons learned and practical recommendations based on implementation experience Provide inputs related to initial system performance and operational challenges to inform project reporting and future interventions Note: UN-Habitat Tunisia Office will obtain the relevant data and reports from the local counterparts as much as possible and share them with the Individual Contractor.</p><p><strong>Desired Candidate Profile</strong></p>Advanced university degree (master s degree or equivalent) in engineering, environment or related field is required. A first-level university degree, combined with additional two years of relevant experience may be approved in lieu of the advanced university degree. A minimum of two years of progressive experience in the field of water management and environment is required. Knowledge of Japanese technologies on rainwater harvesting is an asset. Experience in the design, technical specification, and/or implementation support of decentralized or small-scale rainwater harvesting systems (such as rainwater harvesting systems for human consumption utilizing impermeable liner or similar technologies) at community level is considered a strong asset. Demonstrated experience in providing practical technical guidance across multiple project phases, including design, planning, and implementation, is desirable. Languages Fluency in spoken and written English is required. Knowledge of Japanese is desired.

<p> <strong>About Vneuron and Reis RCS</strong> </p> <p> <strong>Vneuron</strong> is a leading RegTech company at the forefront of transforming financial crime compliance. Our advanced solution, <strong>Reis RCS</strong>, streamlines risk management, enhances AML and sanctions screening, and ensures regulatory compliance through real-time monitoring, AI-powered risk detection, and seamless case management.</p> <p>In 2025, Vneuron earned recognition as one of the <strong>Top Innovators in the FinCrimeTech50</strong>, was awarded <strong>Best Compliance as a Service Solution</strong> award at the <strong>RegTech Insight Awards Europe</strong>, and was named to the <strong>AIFinTech100 2025</strong> list. For the fourth consecutive year, weve been honored in the <strong>RegTech100</strong>, a global list of the most innovative companies in the industry.</p> <p>At <strong>Vneuron</strong>, were shaping the future of compliance and financial crime prevention. Join us in making a real impact in the world of RegTech.</p> <p> <br> <strong>Our Culture &amp; Values</strong> </p> <p>Vneuron puts the development of its team at the heart of its priorities. We provide a <strong>pleasant and comfortable work environment.</strong> Our organizational structure is <strong>flat</strong> and <strong>collaborative,</strong> and our management is <strong>available </strong>and <strong>present.</strong> </p> <p>We invite you to be part of a passionate and committed <strong>young</strong> team who values respect and sharing spirit. You will be surrounded by highly <strong>skilled technical and functional experts</strong> willing to guide you to evolve in all aspects of your career.</p> <p>We believe that every person is unique and special. Thus, we provide <strong>attentive and active listening to your ideas</strong> and propositions as we believe that you will have an essential role in achieving our next milestone and shaping the future of Vneurons value proposition.</p> <p> <strong> <br>THE ROLE<br> </strong>The Legal, Risk &amp; Compliance Lead is a strategic leadership position at the core of Vneuron's governance. You drive the company's legal and compliance strategy, guide high-stakes regulatory decisions, and represent Vneuron with authorities, clients, and partners. This role requires a dual posture: architect of internal compliance and operational legal counsel, within a fast-growing international RegTech environment.</p> <p> <strong> <br>KEY RESPONSIBILITIES</strong> </p> <p> <strong>1. Compliance &amp; Risk Strategy</strong> </p> <ul> <li> <p>Define and drive the group-wide compliance strategy</p> </li> <li> <p>Identify, assess, and arbitrate high-impact compliance risks</p> </li> <li> <p>Oversee the risk map and ensure its continuous update</p> </li> <li> <p>Design and evolve compliance tools, internal controls, and policies</p> </li> <li>Lead national and international regulatory monitoring; anticipate impacts and propose adaptation plans</li> <li>Manage relationships with regulatory authorities as the company's primary contact</li> <li>Establish and promote a strong ethical culture within Vneuron</li> </ul> <p> <br> </p> <p> <strong>2. Reporting, Governance &amp; Committees</strong> </p> <ul> <li>Build and lead compliance and risk reporting for internal governance (Executive Committee, governance bodies)</li> <li>Lead periodic internal and client-facing compliance reports</li> <li>Chair or co-lead governance, risk, and compliance committees</li> <li>Ensure traceability and documentation of compliance activities</li> </ul> <p> <br> </p> <p> <strong>3. Legal, Contractual &amp; Advisory</strong> </p> <ul> <li>Secure the legal and compliance workstream in tenders: review of RFPs and RFIs, completion of client and prospect compliance and security questionnaires, qualification of requested commitments, and contractual Go/No-Go arbitration</li> <li>Lead drafting, review, and negotiation of strategic contracts (sales, partnerships, SaaS)</li> <li>Oversee contractual obligations and sensitive client relationship management</li> <li>Act as the go-to legal counsel for all departments (product, sales, technical, finance)</li> <li>Drive Vneuron's compliance with its own regulatory obligations: GDPR and data protection, ICT third-party service provider obligations under DORA, AI system provider obligations under the AI Act, and information security</li> </ul> <p> <br> </p> <p> <strong>4. Leadership &amp; Function Building</strong> </p> <ul> <li>Contribute to the structuring and development of the compliance/legal function in line with company growth</li> <li>Work closely with the Executive Committee on regulatory matters</li> </ul> <p> <strong> <br>Education</strong> </p> <ul> <li>Master's degree in Law</li> <li>A dual legal and technical/financial/risk management background is a strong asset</li> </ul> <p> <strong> <br>Experience</strong> </p> <ul> <li>A minimum of 8 years of experience in business law, contract law or compliance, gained in-house, in private practice, or in software publishing</li> <li>Significant exposure to multi-jurisdictional environments (Europe, Africa, MENA)</li> <li>Proven experience managing regulatory authorities and institutional clients</li> <li>Experience conducting complex contractual negotiations</li> </ul> <p> <br> </p> <p> <strong>Skills &amp; Qualities</strong> </p> <ul> <li>Working command of the frameworks applicable to a software vendor serving financial institutions: GDPR, DORA as an ICT third-party service provider, the AI Act as an AI system provider, and information security standards such as ISO 27001</li> <li>Sound understanding of the AML/CFT and sanctions environment our clients operate in; hands-on AML/CFT subject-matter expertise is not expected for this role</li> <li>Strategic thinking, ability to synthesize, and decision-making under pressure</li> <li>Excellent communicator, able to simplify complex topics for varied audiences</li> <li>Rigorous, autonomous, and discreet in handling sensitive matters</li> <li>Comfortable with AI tools and RegTech technologies for monitoring and documentation</li> <li>French/English bilingualism required; Arabic or a third language is a plus</li></ul> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><b>À propos de nous</b><p><b>ENOVIS™</b></p><br><br><p>Enovis Corporation (NYSE : ENOV) est une entreprise de technologie médicale en forte croissance, centrée sur l’innovation et engagée dans le développement de solutions cliniquement différenciées, visant à améliorer concrètement les résultats pour les patients et à transformer les processus de soins. Portée par une culture d’amélioration continue, des talents internationaux et un esprit d’innovation, Enovis propose une large gamme de produits, services et technologies intégrées, favorisant un mode de vie actif dans le domaine de l’orthopédie et au-delà.</p><br><p>Pour en savoir plus, visitez : <span><u>www.enovis.com</u></span></p><br><br><i><b>Who We Are</b></i><p><i><b>ABOUT ENOVIS™</b></i></p><br><p><i>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;</i></p><br><p><i>For more information about Enovis, please visit</i><span><i><u> www.enovis.com</u></i></span><i>.</i></p><br><br><p><b>Focus sur DJO Tunisia </b></p><br><p>En tant que leader mondial dans le domaine des technologies médicales, Enovis se consacre au développement de solutions innovantes qui restaurent la mobilité et améliorent la vie des patients. Nous sommes fiers d'annoncer une expansion significative de nos activités en Tunisie, marquée par la transformation de notre nouvelle usine ultramoderne à Sfax. Cette croissance témoigne de notre engagement à long terme dans la région et crée une multitude de nouvelles opportunités pour les professionnels talentueux qui souhaitent nous aider à créer ensemble un avenir meilleur. Nous ne nous contentons pas de recruter, nous posons les bases de l'excellence et de l'innovation.</p><br><p>ment.</p><br><p>Visionnez la vidéo!</p><br><br><p><i><b>Focus on DJO Tunisia</b></i></p><br><p><i>As a global medtech leader, Enovis is dedicated to developing innovative solutions that restore motion and improve patient lives. We are proud to announce a significant expansion of our operations in Tunisia, marked by the transformation of our new state-of-the-art facility in Sfax. This growth represents our long-term commitment to the region and creates a wealth of new opportunities for talented professionals to help us create better together. We aren't just hiring; we are building a foundation for excellence and innovation.</i></p><br><p><i>Have a look on the video!</i></p><br><br><p><b>Quelles seront tes responsabilités ? | What you'll do ? </b></p><br><br><p>Oversees and coordinates product/project teams from conception through development cycle. Implements and communicates the strategic and technical direction for the product/project team. Identifies customer needs for specific projects and programs and manages their development and execution. Works closely with corporate development to develop overall launch plan for new products. Prepares strategic pre-launch and pre-marketing plans and provides input into development of long- and short-term marketing strategies. Identifies any issues that may delay product or project and recommends appropriate action to be taken. Selects, develops and evaluates personnel to ensure the efficient operation of the function. First level of managerial position. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Works on issues of a diverse scope where analysis of situation or data requires evaluation of a variety of factors. Typically manages a department of Professional track employees but may also have support track direct or indirect reports.</p><br><br><p><b>EGALITE DES CHANCES ET NON-DISCRIMINATION</b></p><br><p>Enovis s’engage à garantir l’égalité des chances en matière d’emploi et de carrière, sur la base exclusive du mérite, de l’expérience et de critères strictement professionnels, sans aucune discrimination fondée notamment sur la race, la couleur, l’origine ethnique ou nationale, la religion, l’âge, la grossesse, le handicap ou tout autre statut protégé par la législation applicable.<br>Conformément aux politiques internes et au cadre légal en vigueur, Enovis met en œuvre des aménagements raisonnables pour tenir compte des convictions et pratiques individuelles des collaborateurs, dès lors qu’elles ne portent pas atteinte aux exigences opérationnelles, organisationnelles ou réglementaires de l’entreprise.<br>Enovis valorise la diversité des parcours, des compétences et des perspectives, et reconnaît la contribution unique de chaque collaborateur à la performance, à l’innovation et au succès durable de l’organisation.</p><br><br><p><i><b>EQUAL EMPLOYMENT OPPORTUNITY</b><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, age, pregnancy, disability, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: <b>Are you FIS?</b></p><br><p><b><u>About the Role:</u></b></p><br><p>You will support and optimize mission-critical AddVantage environments that enable asset management and trust accounting operations. In this role, you will ensure system availability, performance, reliability, and security across customer environments while resolving complex technical challenges. You will partner with infrastructure, network, security, and support teams to deliver operational excellence and continuous improvement. Success is measured through platform stability, incident resolution, automation outcomes, and customer satisfaction.</p><br><br><p><b><u>About the team:</u></b></p><br><p>The AddVantage Technical Support team provides 24x7 operational and technical support for FIS AddVantage, a real-time, browser-based solution supporting asset management and trust accounting functions. AddVantage environments primarily run on Microsoft Windows platforms and leverage InterSystems Caché databases. These systems are hosted either within FIS data centers or at customer-managed locations.</p><br><p>The team is responsible for ensuring high availability, performance, security, and operational excellence across customer environments while providing expert support for business-critical applications and infrastructure.</p><br><p><b><u>What You Will Be Doing:</u></b></p><br><ul><li>Administer, maintain, and optimize enterprise application environments running on Microsoft Windows Server platforms.</li><li>Monitor system health, performance, and availability to ensure reliable service delivery.</li><li>Investigate and resolve complex application, infrastructure, and production incidents.</li><li>Design and implement automation solutions that improve operational efficiency and reduce manual effort.</li><li>Plan and execute operating system upgrades, migrations, and infrastructure enhancements.</li><li>Support and troubleshoot database-related issues impacting application performance and stability.</li><li>Develop and maintain scripts, automated workflows, and job scheduling processes.</li><li>Monitor and resolve issues involving batch processing, file transfers, and scheduled operations.</li><li>Collaborate with infrastructure, network, security, vendors, and customer teams to deliver effective technical solutions.</li><li>Contribute to incident, problem, and change management activities while driving continuous service improvements.</li><li>Provide technical guidance, knowledge sharing, and mentorship to team members.</li><li>Coordinate and support projects impacting customer environments, ensuring successful implementation and minimal operational disruption.</li></ul><p><b><u>Required Qualifications</u></b></p><br><ul><li>Experience administering and supporting Microsoft Windows Server environments.</li><li>Experience supporting enterprise applications in production or customer-facing environments.</li><li>Strong troubleshooting and root-cause analysis skills across application, system, and infrastructure layers.</li><li>Knowledge of networking fundamentals, network infrastructure, and diagnostic methodologies.</li><li>Experience with secure file transfer technologies, including SFTP, FTPS, and related protocols.</li><li>Strong communication and customer service skills with the ability to engage technical and non-technical stakeholders.</li><li>Experience working with cross-functional teams, including infrastructure, network engineering, security, and application support.</li><li>Experience managing technical initiatives from planning through implementation.</li><li>Experience administering and supporting Microsoft IIS environments.</li><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>You will participate in a rotating on-call support schedule, typically one week per month, including weekend coverage. During on-call periods, team members provide support for critical issues outside normal business hours to ensure the continued availability of customer environments.</li></ul><p><b><u>Preferred Qualifications</u></b></p><br><ul><li>Experience with InterSystems Caché or InterSystems IRIS databases.</li><li>Familiarity with Tidal Workload Automation or similar enterprise scheduling platforms.</li><li>Experience supporting IBM Sterling Connect: Direct in Windows environments.</li><li>Experience developing PowerShell scripts and infrastructure automation solutions.</li><li>Knowledge of enterprise monitoring, operational support, and workload scheduling practices.</li><li>Experience with observability and monitoring platforms such as Dynatrace, Zabbix, and Splunk.</li><li>Experience with software deployment and release automation tools such as Octopus Deploy.</li></ul><p><b><u>What We Offer you</u></b></p><br><p>At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:</p><br><ul><li>Opportunities to make an impact in fintech</li><li>Personal and professional learning</li><li>Inclusive, diverse work environment</li><li>Resources to give back to your community</li><li>Competitive salary and benefits</li></ul><br><p><b>#LI-RB1</b> <b>#LI-Hybrid</b>&nbsp;</p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Project Associate<br><b>Job Description:</b><p>Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization.</p><br><br><p>Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.</p><br><br><p>The Project Associate will be an integral part of Arrow ECS' Services group, supporting leaders by driving, managing, and coordinating projects through a large business transformation.</p><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li>Coordinate and manage meetings with cross-functional teams and stakeholders.</li><li>Assist with business meetings and follow-up. </li><li> Project Associate collects, enters, and organizes data and other information to support research projects; carries out basic analytic tasks; organizes materials for and provides draft inputs to written products such as literature reviews, project documentation, progress reports, research reports, and briefings. Project Associates may provide administrative research support to projects and coordination of day-to-day project operations.&nbsp;<br>Other duties include:</li><li>Leading medium size and cross functional projects.</li><li>Leads project calls, assigns work and manages project to timeline and outcomes.</li><li>Stakeholder management—Leads stakeholder management sessions and keeps various management abreast of potential issues by maintaining open lines of communication.</li><li>Creation of project related process documents.</li><li>Assist in training new and existing employees with regard to policies and procedures related to project outcomes.<br></li></ul><p><b>What We're Looking For</b></p><br><br><ul><li>A bachelor's degree in business or a related field is strongly preferred or 1-3 years of related experience.</li><li>A self-starter attitude with the ability to work under minimal guidance</li><li>Strong written and verbal communication skills.</li><li>Experience with MS Office Suite (Excel, Sharepoint, OneNote)</li></ul><br><p><b>Work Arangement</b></p><br><br><p>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.&nbsp;</p><br><br><p><b>What's In It For You</b></p><br><br><p><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></p><br><br><ul><li><span>Medical, Dental, Vision Insurance&nbsp;</span></li><li><span>401k, With Matching Contributions&nbsp;</span></li><li><span>Short-Term/Long-Term Disability Insurance&nbsp;</span></li><li><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options&nbsp;</span></li><li><span>Paid Time Off (including sick, holiday, vacation, etc.)&nbsp;</span></li><li><span>Tuition Reimbursement&nbsp;</span></li><li><span>Growth Opportunities&nbsp;</span></li><li><span>And more!&nbsp;</span></li></ul><br><p><b>About Arrow</b></p><br><br><p>We believe new technologies have the power to make life not only different, but better.</p><br><br><p>At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges.</p><br><br><p>Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. </p><br><br><p>As a global technology solutions provider, </p><br><br><p>Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.</p><br><br><p><b>Life at Arrow</b></p><br><br><p>At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every </p><br><br><p>day.</p><br><br><p>From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our </p><br><br><p>people grow, innovation moves forward.</p><br><br><p>#LI-EK1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$25.57 - $31.25<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.&nbsp;</span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Ref ID:&nbsp;JR0085209</p><br><p>If you’re here, it’s because you’re looking for an&nbsp;<strong>exciting ride</strong>.&nbsp;</p><br><p>A ride that will fuel up your ambitions to take on a <strong>new challenge and stretch yourself beyond your comfort zone.</strong>&nbsp;</p><br><p>We’ll deliver a <strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together.&nbsp;</p><br><p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.&nbsp;</p><br><p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p><br><p><strong>What makes our ride unique?&nbsp;</strong></p><br><p><strong> Our culture and strong values.&nbsp;</strong></p><br><p><strong> Our career development philosophy.&nbsp;</strong></p><br><p><strong> Our commitment to being a force for good.&nbsp;</strong><br> &nbsp;</p><br><p>We have a vision: <strong>Building the largest marketplace in your city, to give access to anything in minutes</strong><strong>. </strong>And this is where your ride starts.</p><br><p><strong>THE JOURNEY</strong></p><br><ul><li>Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar</li><li>Retain and grow revenue/ Investments from existing advertisers</li><li>Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li><li>Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.</li><li>Prepare reports and dashboards to present to partners and use as a source of operational and commercial improvements.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in business, marketing or sales</li><li>Strong business knowledge. +1 year of account management</li><li>Excellent communication skills: Proficiency in French and English</li><li>Detail-oriented, proactive, organized and autonomous</li><li>Negotiation skills</li><li>Data-driven profile</li><li>An empathetic, inclusive, and curious attitude</li><li>Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)</li><li>Ability to influence stakeholders to help achieve your goals</li><li>Experience with online productivity tools such as Office 365, Salesforce...</li><li>Experience in a high-growth digital startup business is a plus.</li></ul><p>Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><br><p><strong>We believe driven talent deserves:</strong></p><br><ul><li><strong> </strong>Private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li>️ Extra time off, the freedom to work from home at least 1 day a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><br>Additional Information<br><p>-</p><br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p>Job Ref ID:&nbsp;JR0085209</p><br><br><p>If you’re here, it’s because you’re looking for an&nbsp;<strong>exciting ride</strong>.&nbsp;</p><br><br><p>A ride that will fuel up your ambitions to take on a <strong>new challenge and stretch yourself beyond your comfort zone.</strong>&nbsp;</p><br><br><p>We’ll deliver a <strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together.&nbsp;</p><br><br><p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.&nbsp;</p><br><br><p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p><br><br><p><strong>What makes our ride unique?&nbsp;</strong></p><br><br><p><strong> Our culture and strong values.&nbsp;</strong></p><br><br><p><strong> Our career development philosophy.&nbsp;</strong></p><br><br><p><strong> Our commitment to being a force for good.&nbsp;</strong><br> </p><br><br><p>We have a vision: <strong>Building the largest marketplace in your city, to give access to anything in minutes</strong><strong>. </strong>And this is where your ride starts.</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li>Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar</li><li>Retain and grow revenue/ Investments from existing advertisers</li><li>Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li><li>Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.</li><li>Prepare reports and dashboards to present to partners and use as a source of operational and commercial improvements.</li></ul> Qualifications <ul><li>Bachelor's degree in business, marketing or sales</li><li>Strong business knowledge. +1 year of account management</li><li>Excellent communication skills: Proficiency in French and English</li><li>Detail-oriented, proactive, organized and autonomous</li><li>Negotiation skills</li><li>Data-driven profile</li><li>An empathetic, inclusive, and curious attitude</li><li>Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)</li><li>Ability to influence stakeholders to help achieve your goals</li><li>Experience with online productivity tools such as Office 365, Salesforce...</li><li>Experience in a high-growth digital startup business is a plus.</li></ul><p>Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li><strong> </strong>Private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li>️ Extra time off, the freedom to work from home at least 1 day a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul> Additional Information <p>-</p><br><br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br> <br> Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contexte</strong></p><br> <p>Le Programme des Nations Unies pour le développement (PNUD) en Tunisie accompagne la Cour des comptes dans la mise en œuvre de son plan stratégique 2022-2026. La Cour des comptes est une institution constitutionnelle clé, qui joue un rôle essentiel dans l'audit et la surveillance des finances publiques. Depuis l'indépendance de la Tunisie, la Cour a considérablement élargi ses fonctions, notamment en matière de contrôle des finances publiques, de surveillance du financement des partis politiques et d'évaluation des politiques publiques.</p><br> <p>Pour répondre à ces nouvelles exigences, la Cour des comptes est en pleine transformation, d'une institution d'audit classique à une véritable juridiction financière. Cette transition nécessite une modernisation de son cadre institutionnel, de ses méthodes de gestion, ainsi qu'une meilleure interaction avec le public et les autres institutions. La mise en œuvre du troisième plan stratégique de la Cour est au cœur de cette transformation, visant à renforcer sa gouvernance interne, à améliorer son indépendance administrative et financière, et à moderniser ses méthodes de travail.</p><br> <p>Le projet, financé par la Délégation de l’Union Européenne en Tunisie, a pour objectif d'accompagner la Cour des comptes sur une période de trois ans dans la mise en œuvre de ce plan stratégique. Il se concentre sur le renforcement des capacités institutionnelles, l'amélioration de l'évaluation des politiques publiques, le renforcement de la communication avec les parties prenantes, et l'introduction d'outils numériques pour garantir la transparence, la redevabilité et l'efficacité. L'objectif ultime est de renforcer la transparence et la redevabilité, pour une plus grande confiance des citoyens.</p><br> <p>Dans ce cadre, le PNUD recrute un.e Analyste de projet pour appuyer la gestion de projet.&nbsp;</p><br> <p><strong>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Devoirs et responsabilités</strong></p><br> <p>Sous la supervision directe du Conseiller(ère) Technique Principal.e (CTP) en sa capacité de chef(fe) de projet, l’Analyste de Projet intervient dans (i) la planification des ressources du projet, la coordination et la mise en œuvre efficace du projet, (ii) les activités de suivi du progrès et de rapportage sur la mise en œuvre du projet et (iii) la facilitation de la gestion, du renforcement et du partage des connaissances.</p><br> <p><strong>1- Appuyer la planification, la coordination et la mise en œuvre efficace du projet</strong></p><br> <ul> <li>Appuyer le/la CTP dans l’élaboration des plans de travail incluant les allocations budgétaires nécessaires, en ligne avec le document de projet et conformément aux politiques et procédures relatives aux programmes et aux opérations (POPP) du PNUD en matière de gestion de programme et de projet.</li> <li>Contribuer aux processus de planification trimestrielles et annuelles des activités du projet.</li> <li>Soutenir le/la CTP dans la coordination et la gestion des activités quotidiennes du projet, tout en identifiant les problèmes potentiels, afin de mettre en oeuvre des mesures correctives.</li> <li>Assurer la gestion et le suivi budgétaire trimestriel, annuel et pluriannuels du projet en veillant à ce que les ressources financières soient allouées et utilisées d’une manière au aux plans de travail, au budget et aux procédures en vigueur.</li> <li>Préparer un calendrier clair de suivi des obligations du projet et veiller au suivi des différents échéances relatives aux contrats et missions engagés.</li> <li>Contribuer à l’élaboration des termes de références et notes conceptuelles nécessaires à la mise en œuvre des activités.</li> <li>Contribuer à l’organisation des ateliers et missions de terrain prévues, et tout autre activité définie dans le projet.</li> <li>Assurer et faciliter la coordination des opérations entre l’équipe du projet d’une part et les unités Ressources Humaines, Achats et Finances du bureau PNUD Tunisie d’une autre part.</li> </ul> <p><strong>2- Appuyer les activités de suivi du progrès et de rapportage de la mise en œuvre du projet</strong></p><br> <ul> <li>Préparer les rapports financiers requis pour accompagner l’exécution des plans de travail et les rapports trimestriels et annuels du projet.</li> <li>Etablir un calendrier de reporting pour faciliter le suivi et l'évaluation du plan de travail approuvé.</li> <li>Soutenir le/la CTP dans la préparation des rapports, internes et externes, de progrès et l’état d’avancement des activités, des produits et des résultats conformément aux règles et procédures du PNUD.</li> <li>Soutenir le/la CTP dans le suivi, l’identification et l’actualisation de la matrice des risques liées à la mise en œuvre du projet.</li> <li>Identifier les changements dans l'environnement externe du projet et aviser le/la CTP sur les solutions/actions nécessaires.</li> </ul> <p><strong>3- Faciliter la gestion, le renforcement et le partage des connaissances</strong></p><br> <ul> <li>Documenter et appuyer la diffusion des leçons apprises et des meilleures pratiques tirées de la mise en œuvre du projet.</li> <li>Maintenir dans les espaces dédiés la documentation du projet, y compris les plans de travail du projet, les procès-verbaux des réunions et les rapports d'avancement ainsi que toute autre exigence en matière d’archivage, conformément à la politique du bureau en vigueur.</li> <li>Renforcer la production de connaissances à travers les activités du projet.</li> <li>Soutenir la mise en place de plateformes de connaissances pour le projet, faciliter les mécanismes innovants de diffusion des connaissances issues du projet, et développer des ressources et des produits de connaissances à partager avec les partenaires du projet de sorte à soutenir l'engagement du PNUD.</li> </ul> <p>Le/la titulaire sera amené(e) à exécuter d'autres tâches relevant de son profil fonctionnel et jugées nécessaires au bon fonctionnement du Bureau et de l'Organisation.</p><br> <p><strong>3.&nbsp;&nbsp;&nbsp;&nbsp; Dispositions institutionnelles</strong></p><br> <p>L’Analyste de Projet agira sous la supervision directe du CTP, sous la coordination programmatique et opérationnelle du Cluster Gouvernance démocratique, et en collaboration étroite avec l’équipe des Opérations du bureau de pays.</p><br> <p><strong>4. Compétences&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Obtenir des résultats :</strong> NIVEAU 1 : Planifier et surveiller son propre travail, prêter attention aux détails, livrer un travail de qualité dans les délais impartis <br> <strong>Penser de manière innovante :</strong> NIVEAU 1 : Ouvert aux idées créatives/risques connus, résolveur de problèmes pragmatique, apporte des améliorations&nbsp; <br> <strong>Apprenez continuellement:</strong> NIVEAU 1 : Ouvert d’esprit et curieux, partage ses connaissances, apprend de ses erreurs, demande du feedback <br> <strong>S’adapter avec agilité :</strong> NIVEAU 1 : S’adapte au changement, gère de manière constructive l’ambiguïté et l’incertitude, fait preuve de souplesse&nbsp; <br> <strong>Agissez avec détermination :&nbsp;</strong> NIVEAU 1: Fait preuve de dynamisme et de motivation, capable de livrer calmement face à l’adversité, confiant <br> <strong>S’engager et s’associer :</strong> NIVEAU 1 : Faire preuve de compassion et de compréhension envers les autres, établir des relations positives <br> <strong>Favoriser la diversité et l’inclusion :</strong> NIVEAU 1 : Apprécier/respecter les différences, être conscient des préjugés inconscients, faire face à la discrimination&nbsp; <br> <p><i><strong>Compétences transversales et techniques&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <strong>Business Direction &amp; Strategy</strong> System Thinking <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul> <br> <i><strong>Business Development</strong></i> Knowledge Facilitation <ul> <li>Ability to animate individuals and communities of contributors to participate and share, particularly externally</li> </ul> <br> <i><strong>Business&nbsp;Management</strong></i> Project&nbsp;Management <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul> <br> <i><strong>Business Management</strong></i> Partnerships Management <ul> <li>Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience&nbsp;</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <i><strong>Business Management</strong></i> Monitoring <ul> <li>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results</li> </ul> <br> <strong>Technical - Finance</strong> Budget management&nbsp; Ability to support budgetary aspects of work planning process, drawing and management of team budgets&nbsp; <br> <p><strong>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Qualifications minimales</strong></p><br> <strong>Exigences minimales en matière d’éducation</strong> <p>Diplôme universitaire du niveau superieur &nbsp;(Master ou equivalent) dans le domaine de sciences de gestion, finance, administration des affaires ou tout autre domaine connexe est requis ou&nbsp;</p><br> <p>Un diplôme universitaire de premier cycle (Licence) complété par deux années supplémentaires d’expérience pertinente sera dûment pris en considération à la place du diplôme universitaire supérieur.</p><br> <br> <strong>Minimum d’années d’expérience professionnelle pertinente&nbsp;</strong> Les candidats titulaires d'un master (ou équivalent) dans un domaine d'études pertinent ne sont pas tenus d'avoir une expérience professionnelle. Les candidats titulaires d'une licence (ou d'un diplôme équivalent) doivent justifier d'au moins deux (2) années d'expérience professionnelle pertinente au niveau national ou international dans le domaine de gestion et/ou de suivi de projet <br> <strong>Compétences requises&nbsp;</strong> <p>Expérience dans l’utilisation d’ordinateurs, de logiciels bureautiques (MS Word, Excel, etc.) et de systèmes de gestion basés sur le Web, et connaissance avancée des tableurs et des logiciels de bases de données.&nbsp;</p><br> <p>Connaissance et expérience&nbsp;en tant que chargé.e de projet ou position similaire&nbsp;;</p><br> <br> <strong>Aptitudes souhaitées en plus des compétences abordées dans la section Compétences</strong> <p>Expertise prouvée en gestion de projet au sein d’une organisation internationale, d’une ONG nationale ou internationale, ou dans le secteur privé.</p><br> <p>Expertise prouvée en matière de&nbsp;</p><br> <br> <strong>Langue(s) requise(s)&nbsp;</strong> <p>Excellente maîtrise, orale et écrite, de l’arabe et du français.</p><br> <p>Une bonne maîtrise de l’anglais est souhaitable</p><br> <br> <strong>Certificats professionels</strong> NA <br> <p><strong>6- Travel:</strong></p><br> <p>Être disposé à se rendre régulièrement sur les sites des projets du PNUD et de ses partenaires.</p><br> <ol> <li><strong>Documents exigés:</strong></li> <li>CV personnel ou P11, indiquant tous les postes occupés précédemment et leurs principales fonctions sous-jacentes, leur durée (mois/année), les qualifications, ainsi que les coordonnées (courriel et numéro de téléphone) du candidat, et au moins trois (3) références professionnelles les plus récentes de superviseurs antérieurs.&nbsp;Les références peuvent également être des pairs. <ol> <li>Une lettre de motivation (longueur maximale : 1 page) indiquant pourquoi le candidat considère qu'il est apte à occuper le poste.</li> <li>Les gestionnaires peuvent demander (de manière ad hoc) tout autre document permettant d'évaluer au préalable la pertinence de l'expérience du candidat, tel que des rapports, des présentations, des publications, des campagnes ou d'autres documents.</li> </ol></li> </ol> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> <p><strong>Data Privacy</strong></p><br> <p>Please click here&nbsp;to view UNDP Data Privacy Statement</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide L1 customer support through chat, email, and social media; Assist customers with product-related questions and “how-to” requests; Handle payout and transaction status inquiries; Provide guidance on subscription-related questions; Identify and escalate recurring or more complex technical issues to the appropriate team; Use the knowledge base to troubleshoot and resolve common customer issues.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Technical background.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM GMT+1; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Support &amp; Integration Engineer <p><strong>Vneuron</strong> is a leading RegTech company at the forefront of transforming financial crime compliance. Our advanced solution, <strong>Reis RCS</strong>, streamlines risk management, enhances AML and sanctions screening, and ensures regulatory compliance through real-time monitoring, AI-powered risk detection, and seamless case management.</p><br> <p>In 2025, Vneuron earned recognition as one of the <strong>Top Innovators in the FinCrimeTech50</strong>, was awarded <strong>Best Compliance as a Service Solution</strong> award at the <strong>RegTech Insight Awards Europe</strong>, and was named to the <strong>AIFinTech100 2025</strong> list. For the fourth consecutive year, we've been honored in the <strong>RegTech100</strong>, a global list of the most innovative companies in the industry.</p><br> <p>At <strong>Vneuron</strong>, we're shaping the future of compliance and financial crime prevention. Join us in making a real impact in the world of RegTech.</p><br> Our Culture &amp; Values <p>Vneuron puts the development of its team at the heart of its priorities. We provide a <strong>pleasant and comfortable work environment.</strong> Our organizational structure is <strong>flat</strong> and <strong>collaborative,</strong> and our management is <strong>available</strong> and <strong>present.</strong></p><br> <p>We invite you to be part of a passionate and committed <strong>young</strong> team who values respect and sharing spirit. You will be surrounded by highly <strong>skilled technical and functional experts</strong> willing to guide you to evolve in all aspects of your career.</p><br> <p>We believe that every person is unique and special. Thus, we provide <strong>attentive and active listening to your ideas</strong> and propositions as we believe that you will have an essential role in achieving our next milestone and shaping the future of Vneuron's value proposition.<br></p><br> Key Responsibilities <p><strong>Application Support &amp; Incident Management</strong></p><br> <ul><li>Provide N2/N3 application support in compliance with established SLAs and processes.</li><li>Detect, diagnose, prioritize, and resolve application and deployment incidents.</li><li>Coordinate complex escalations with R&amp;D and senior engineering teams.</li><li>Document incident resolutions and actively contribute to the internal knowledge base.</li></ul> <p><strong>Infrastructure, Deployment &amp; Operations</strong></p><br> <ul><li>Install, configure, and maintain applications across Linux environments (Dev, Test, Prod).</li><li>Administer middleware and database stacks, including Apache Tomcat, Nginx, and PostgreSQL.</li><li>Manage secure remote access and operations via SSH/SFTP.</li><li>Handle Change Requests and support the delivery of new features to clients.</li></ul> <p><strong>Automation &amp; Security</strong></p><br> <ul><li>Automate deployment and configuration processes using Ansible and scripting languages.</li><li>Implement security best practices and remediate vulnerabilities identified in security audits.<br></li></ul> Profile &amp; Requirements <ul><li>Strong customer-oriented mindset with the ability to build trusted client relationships</li><li>Excellent listening, problem-solving, and analytical skills</li><li>Clear written and verbal communication skills</li><li>Ability to work under pressure while respecting SLAs</li><li>Comfortable using AI tools to assist with incident analysis, log interpretation, knowledge base enrichment, automation of repetitive tasks, reporting, and productivity improvement</li><li>Highly organized, detail-oriented, and process-driven</li><li>Flexible, autonomous, and able to handle multiple tasks</li><li>Team player, comfortable working independently or collaboratively</li><li><p>Technical exposure or experience with:</p><br></li></ul> <p>- Apache Tomcat, Nginx, Postman<br>-&nbsp;PostgreSQL, JavaScript, ETL<br>-&nbsp;JIRA ITSM, Spring integration</p><br> <ul><li>Fresh graduates are welcome to apply</li></ul> What do we offer? <ul><li>The opportunity to work in exciting contexts and to help generate a positive impact around the world.</li><li><strong>Career Growth opportunity</strong></li><li>Healthcare and wellness Benefits to you and your family</li><li>An evolving and pleasant environment that challenges you to develop new skills</li><li>Appropriate conditions to help you focus on what you love doing</li><li>A winning team that has relied on Respect, Sharing, and Passion for what it does</li><li>Equal Employment Opportunities no matter your gender, religious, culture, etc</li></ul> Your Next Steps <p>If you have the ambition to stimulate your career with new challenges while capitalizing on your potential and your perpetual thirst for learning, this job is for you.</p><br> <p><strong>Apply Now</strong> and become the next Spark!</p><br> <p>Follow us on LinkedIn to <strong>learn more about the Spark team</strong> and our Spark solutions.</p><br> <p>We would be delighted to meet you and give you much more information!</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<p>Requisition ID 37168 Office Country Tunisia Office City Tunis Division Banking Countries of Operations Full-Time/Part-Time Full Time Contract Type Regular Contract Length Posting End Date 01/11/2026 Purpose of Job The Analyst is based in the EBRD s resident office in Tunis, Tunisia and is dedicated to working in the sustainable infrastructure sector in the EBRD s (SI MEA) team, which delivers the Bank's mandate in the energy and infrastructure sectors in Tunisia. In energy, the team is responsible for debt and equity investments predominantly in renewable power generation projects as well as energy storage, transmission, and distribution projects. The team plays a key role in advancing policy dialogue to promote green, competitive, and liberalised energy markets, with a particular focus on the development of regulatory frameworks to support increased penetration of renewable energy. In infrastructure, the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors. The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Energy, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers. The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks:</p><ul><li>Supporting the implementation and monitoring of existing projects in Tunisia including the energy and infrastructure public sector portfolio;</li><li>Maintain the relationship with clients and key stakeholders in the sector in Tunisia, including the authorities, private operators, and other international organisations;</li><li>Coordinate technical cooperation assignments with the authorities; and</li><li>Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects Accountabilities &amp; Responsibilities Under the guidance of the operation leader or a more senior banker:</li></ul><h4>Structuring and Execution</h4><p>Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections;</p><p>Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative;</p><p>As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails;</p><p>Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank</p><h4>Portfolio Monitoring, Value Creation and Reporting</h4><p>As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance;</p><p>As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members;</p><p>As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications &amp; Skills / Experience &amp; Knowledge</h4><p>Qualifications and Skills:</p><ul><li>Bachelor s degree. Master s degree preferred or equivalent experience in the areas of expertise</li><li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable</li><li>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models</li><li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis</li><li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules</li><li>Good understanding of relevant systems and processes</li><li>Ability to work effectively as a team member and to deadlines and under time pressure</li><li>Good written and oral communication skills in English and French</li><li>Good command over Arabic is an advantage</li></ul><p>Experience &amp; Knowledge:</p><ul><li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards</li><li>Good understanding of infrastructure and in particular the energy sector including renewable energy and sector dynamics and trends in Tunisia</li><li>Recent experience working and current location in Tunisia is preferred</li><li>Experience in project finance and / or climate finance is an advantage</li></ul>