وظائف مدير مطعم في تونس

<p>As a Senior Annuities Specialist, your mission is to drive, secure, and optimize the entire renewal and maintenance process for Intellectual Property rights (patents, trademarks, designs) on behalf of our international client portfolio. Beyond operational excellence, you will play a key role in mentoring junior team members ( Only applicable to profiles with extensive experience in annuities ) and contributing to the continuous improvement of our processes. Key Responsibilities &amp; Performance Objectives Annuity Process Management:Oversee and execute the payment of maintenance fees to national and international patent and trademark offices (INPI, EPO, WIPO, etc.) while strictly adhering to statutory deadlines. Maintenance fees orders are sent by the swiss team directly to Pavis, not to the different Office Client Relationship &amp; Advisory:Collaborate directly with clients (both men and women serving as IP managers or legal directors) to validate renewal strategies and anticipate their business needs. Risk Management &amp; Compliance:Identify data anomalies, secure critical deadlines, and proactively resolve potential office actions, rejections, or disputes. Process Optimization:Actively participate in the digitization and simplification of payment workflows within our IP management systems. Ability to handle client calls in English (primarily) to clearly explain our annuity management processes during client onboarding. Mentorship &amp; Team Synergy:Support the skill development of junior specialists ( Only applicable to profiles with extensive experience in annuities )</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an autonomous, rigorous, and solution-oriented professional capable of thriving in a fast-paced and demanding environment.</p><ul><li><strong>Technical Competencies (Hard Skills)</strong></li><li><strong>Experience:</strong>Minimum of 2+ years of experience , of successful experience in IP annuities and renewals management, ideally within an IP law firm or a multinational corporate structure.</li><li><strong>Legal &amp; Technical Expertise:</strong>Comprehensive knowledge of international patent and trademark filing and maintenance procedures (ideal).</li><li><strong>Tools:</strong>Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals (ideal).</li><li><strong>Languages:</strong>Full professional proficiency in both French and English (written and spoken) is essential for communicating with our global networks.</li><li><strong>Core Strengths (Soft Skills)</strong></li><li><strong>Absolute Rigor:</strong>Meticulous organizational skills and strong stress management when dealing with non-negotiable deadlines.</li><li><strong>Results-Driven Focus:</strong>A proactive mindset with the ability to resolve complex issues directly and efficiently.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their own fans are. That's why global leaders in logistics and express delivery trust us. We drive excellence for giants in parcel delivery and global e-commerce. Today, we are looking for a dynamic, French-speaking Customer Advisor who can resolve logistical challenges quickly and empathetically.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An international and inclusive environment: you will feel supported, encouraged and welcomed from day one;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous development: via our internal learning platforms specializing in the supply chain;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Endless growth opportunities: 90% of our managers and executives started their careers as customer advisors;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A complete initial training: a program to master tracking tools, basic customs procedures and transport management software (TMS);</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Modern and comfortable offices: with break areas for your breaks;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A flexible schedule;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transportation provided: Free taxis for shifts ending between 7:00 PM and 11:00 PM;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Corporate benefits and discounts.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join Transcom as a Transport Customer Advisor! Be at the heart of the global supply chain and do work that has a real impact on people's lives: ensuring that every package arrives safely.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In this article, you will need to:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting clients (individuals and professionals) in monitoring their national and international shipments;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Offering responsive support by receiving calls or via chat to resolve delivery incidents (delays, damaged packages, address errors);</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing various situations: inquiries with carriers, changes to delivery slots, and unblocking simple customs situations;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in coordination with warehouses and drivers to ensure optimal customer satisfaction;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the success of the project by proposing ideas to streamline the parcel journey;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working on a rotating schedule.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Life at Transcom</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Transcom, our commitment is unwavering. Every day, new talents transform their potential into future-proof skills. We recognize hard work and teamwork. Whether the parcel is small or large, it's your service that makes the difference. Transform the parcel delivery sector with us!&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French (C1 level or native language), both spoken and written;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent problem-solving skills and interpersonal skills (stress management, responsiveness and clarity);</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multitasking: juggling between several tracking tools and mapping software while staying on the phone;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and sense of responsibility: you understand the importance of deadlines in the transport sector;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Positive attitude: you know how to turn a delay situation into a positive customer experience thanks to your expertise.</font></font></li></ul>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>

<p>Drive delivery of Personnel Administration (PA) services as defined in department/team scope and yearly operational department/team plans - Implement and drive LEONI HR&amp;O standard processes, guideline and standards and customize them to tax/legal/statutory requirements in country (in alignment with global HR&amp;O) to ensure standardization in the country - Manage employee life-cycle (employee entry, employee leaves(absence), employment transactions, exit) administratively - Execute performance appraisal and target agreements - perform all relevant employee services, e.g. preparing certificates/ other legal required documents - Prepares all documents and data records for new hires (legal papers, in IT systems / databases) - Manages and modifies work contract provisions (legal papers, in IT systems / databases) and position- / status- changes / special abseces (e.g. Maternity, military services, long-term sickness, garden leave, ...) - Manages termination of contract (legal papers, in IT systems / databases) - Manages access rights of employees and/or related communication to affected stakeholder - Manages adminsitrative matters for employees (badges, meal-tickets, ...) - Preparing letters of reference, certificats, position profiles - Records and maintains personnel master data - Enters payroll relevant data into the payroll and other related systems/tools - Maintains the organizational structure in HR administration tool (e.g. SAP) - Maintains specific legal administrative reports, provides specific / ad-hoc reports upon request - Key / first contact person for employees regarding HR matters (info-requests, data and status changes, Certificates requests, ...) - Interface for all personnel administration matters within and outside HR (employees, managers, HR business partner, PY, TiM, recruiting, HR controlling, ...) - Provision of advice and subject matter expertise in the area of PA, within HR community and towards the business - Ensure adhereance to globally defined policies, processes, tools and frameworks - Ensure accurate &amp; compliant data quality for all PA related data, regular maintenance and required cleansing of data according to global/local rules defined - Preparation of regular ad-hoc analysis / reports / presentations - Support / lead upon request global and local initiatives and roll-ins of PA and related HR programs, policies, processes, projects - Continuous improvement of PA processes and tools in the area of responsibility, implementing innovative best practices within HR and towards the business; focus on support of business</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2><p>Bachelor s degree in HR, Business Administration, or related field. Experience in Personnel Administration / HR Operations. Knowledge of labour law and HR processes. Experience with HR systems (SAP/HRIS) and MS Office. Strong organisational skills and attention to detail. Good communication skills and confidentiality awareness.</p>

<p>You will join a global, fully remote team that supports our Category Experience squads across North America, Europe, and APAC markets. While our Category Managers define priorities and our creative partners bring product launches to life, you will serve as the operational driver connecting our ANZ Category Team with our Tunis functional teams. You will turn strategy into action coordinating stakeholders, managing timelines, and ensuring projects move smoothly from ideation to live-on-site.</p><p>We are seeking a proactive, highly driven Sr. Project Management Specialist. This person will act as the critical operational bridge between our ANZ Category Team and Tunis functional teams. In this role, you will be the tactical driver of our ANZ delivery strategy not an administrative observer. You will actively remove operational blockers across significant time zone and geographical gaps, enforce quality standards, and refine workflows to ensure maximum delivery velocity and predictability. This role is essential for safeguarding our strategic priorities and elevating our squad's process maturity.</p><ul><li>Cross-Regional Alignment: Drive operational agility and handle cross-functional stand-ups to seamlessly align regional priorities between ANZ and Tunis, bridging time-zone and geographical gaps.</li><li>Active Blocker Mitigation: Identify, track, and rapidly resolve complex project dependencies and operational friction before they impact delivery timelines.</li><li>Process Governance &amp; Standards: Implement rigorous process standards and optimize workflow pipelines to eliminate queue accumulation and prevent work stagnation.</li><li>Jira Hygiene &amp; Data-Driven Insights: Maintain pristine Jira board hygiene and leverage reporting tools (such as Looker or Jira reports) to analyze team velocity, bottleneck patterns, and delivery metrics using these data insights to actively drive process optimizations.</li><li>Continuous Workflow Transformation: Evaluate existing squad processes, identify inefficiencies, and execute continuous improvements to elevate squad process maturity in line with peer global teams.</li><li>Capacity &amp; Queue Management: Protect local team focus by filtering incoming requests, handling resource constraints, and allowing the Category Team to focus on strategic planning rather than daily admin.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven track record as a Senior PM or Delivery Specialist managing cross-functional projects across distributed, international teams.</p><p>Hands-on experience setting up and enforcing delivery frameworks, quality gates, and workflow optimizations.</p><p>Expert-level mastery of Jira and experience with reporting/analytics platforms (e.g., Looker, Tableau).</p><p>Demonstrated history of active blocker resolution, risk mitigation, and pushing back constructively when standards are not met.</p><p>Exceptional written and verbal communication skills, tailored to keep remote teams aligned across time zones without friction.</p><p>Agile/Scrum certifications paired with practical, real-world execution is a plus.</p>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are passionate CX enthusiasts and just as dedicated to our clients as we are to their fans. That's why the world's most popular brands trust us. We stand behind the brilliant ideas of fintechs setting new standards, technology legends, and much more. Now we are looking for an English-speaking Customer Service Representative who enjoys helping others and is highly committed to providing excellent customer service. We look forward to welcoming you to our team!</font></font><div> <br> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What can you expect?</font></font></strong> </div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An international and inclusive environment where you will feel supported, encouraged and welcome from day one.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous development through our internal learning platforms and external training.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Unlimited career opportunities: 90% of our managers and executives started their careers as customer service specialists.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A two- to three-week training course that will familiarize you with the specifics of the job.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Modern and comfortable offices and relaxation areas for breaks;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible working hours;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free taxi rides for the end of shifts between 7:30 pm and 11:00 pm;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operating services and discounts.</font></font><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Become part of Transcom as a customer service representative!</font></font></strong> </div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be on the front line of customer service and make a significant impact at the company level. In this role you will:</font></font></div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">working for a world-leading digital marketplace dedicated to making secondhand fashion more accessible, where I focus on scaling platform growth and improving customer engagement in international markets;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide an excellent customer experience by responding to customer inquiries promptly and accurately via tickets;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the success of the project, suggest improvements, share knowledge and learn together with your colleagues.</font></font><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be successful in this position, the following skills are required:</font></font></strong> </div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">B2 level German language skills (spoken and written);</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong oral and written communication skills as well as interpersonal skills such as empathy and listening;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to quickly absorb information, adapt, and react to changes;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A positive attitude and willingness to provide an excellent customer experience. You are convinced that customers deserve more than just support.</font></font><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What is life like at Transcom?</font></font></strong> </div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Transcom, we are tirelessly committed to our customers and to each other. Every day, someone begins their journey with us, transforming existing potential into skills for the future. Dedication, team spirit, and supporting others are valued here. We foster positive, sustainable change within our teams and communities. It's simply how we do things at Transcom. We look out for each other and support one another. You are welcome from day one, just as you are. With the right attitude, there are no limits to our shared success.</font></font></div> </div>

<p>Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. #LI-RB1 #LI-Hybrid About the team: The Operations Support team acts as a global team that ensures the support and integrity of FIS s MarketMap Realtime, Valdi Global Market Platforms and Protegent. The team is also responsible for second level support implementation. It drives internal implementation of projects and provide documentation. Our products provide flexible, cost-efficient access to comprehensive, global, real-time and historical data, news and analytics in a lightweight application. Helps firms quickly expand the data managed by integrating data from such vendors as S&amp;P, Thomson Reuters, IDC and MSCI. Our data integrity team works closely with our vendor partners to provide the cleanest data feed possible. What you will be doing: You will join an international team (Tunisia, France, Switzerland, USA) to support the client s requests by: Supporting over 120 stock exchanges. Ensuring real time server monitoring, availability and low latency for Market Data Servers. Maintaining more than 850 customer accounts hosted on more than 200 servers. Our main stakeholders are CX teams, DEV teams, Network/Infra team, Exchanges Project managers, Trading teams. Ensure Advanced Technical support. Drive Platform enhancements Projects: 2 DataCenters, 3 HUBS, 350+ Windows/Linux Servers and 4500+ components. Plan/Deploy new releases. Participate in Incident Management activities and Handle High Severity Incidents. What you bring: Good knowledge of Windows Server. Good experience in Incident Management and ITIL Process. New technologies discovery/learning. Good communication/human relationship. Good English level (sprint reviews, presentation, ). Added bonus if you have: MS Exchange Server knowledge. SQL Server knowledge. What we offer you: An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation . Attractive range of benefits including private medical cover, dental cover, and travel insurance. Continuous development through our diversified training across core financial, sales and FIS solutions. A modern, international work environment and a dedicated and motivated, supportive team. A broad range of professional development possibilities, resources and opportunities. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Good knowledge of Windows Server.</li><li>Good experience in Incident Management and ITIL Process.</li><li>New technologies discovery/learning.</li><li>Good communication/human relationship.</li><li>Good English level (sprint reviews, presentation, ).</li><li>Added bonus if you have: MS Exchange Server knowledge. SQL Server knowledge.</li></ul>

<p>As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we d like to ask you: Are you FIS ? About The Team: Valdi is a suite of global multi-asset trading solutions for listed equities, derivatives and fixed income instruments that provides access to trading venues around the world. The Client Support team is the primary liaison, building relationships with customers and supporting their requests and incidents on all Valdi solutions. We are currently looking for a Product Technical Support Analyst to join our team in Tunisia. What You Will Be Doing : As a key member of our client-facing support team, you will play a vital role in assisting our prominent clients globally. Positioned at the forefront of our client support operations, your primary responsibility will be to acknowledge, assess, and address a wide range of client inquiries and issues submitted through various channels, including email, phone, and our ticketing system. Your role extends beyond simply responding to concerns you will actively work to identify solutions for both functional and technical challenges, ensuring each issue is managed efficiently from initial contact through to full resolution. This will involve troubleshooting and debugging applications across both front-end and back-end platforms, utilizing a diverse array of technologies and tools. Collaboration is at the heart of this position. You will coordinate resources across departments and maintain close communication with clients at every level, building strong relationships and fostering satisfaction. In addition, you ll work alongside Operations, Client Services Managers and various development and support teams, gaining comprehensive knowledge of our products and their configurations to deliver the highest quality service to our clients. What You Bring : Good technical diagnostic, analytic and problem-solving skills Understanding of Client / Server Application model and API concept. Linux, Shell scripting &amp; Network understanding such as FTP, SSH, TCP/IP High communication skills in English (Written and verbal) Mandatory Effective communication and relationship-building skills. The ability to work effectively within local and distributed teams The ability to multi-task and work well under pressure, providing timely and accurate solutions to numerous clients needs Shift work required including weekend and public holidays Added Bonus If You Have : Service management knowledge (ITIL v3/v4, PMP) Capital Markets and Trading platforms experience Process automation and AI initiatives enthusiasm What we offer you: At FIS, we are as committed to growing our employees careers as our own business. We offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefit #LI-RB1 #LI-HYBRIDE Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass</p><p><strong>Desired Candidate Profile</strong></p><p>Good technical diagnostic, analytic and problem-solving skills Understanding of Client / Server Application model and API concept. Linux, Shell scripting &amp; Network understanding such as FTP, SSH, TCP/IP High communication skills in English (Written and verbal) Mandatory Effective communication and relationship-building skills. The ability to work effectively within local and distributed teams The ability to multi-task and work well under pressure, providing timely and accurate solutions to numerous clients needs Shift work required including weekend and public holidays Added Bonus If You Have : Service management knowledge (ITIL v3/v4, PMP) Capital Markets and Trading platforms experience Process automation and AI initiatives enthusiasm</p>

<p>TERMES DE R F RENCE : Recrutement d un(e) Assistant(e) de projet 1. Contexte Dans le cadre de la mise en uvre des activit s d un projet financ par le Programme des Nations Unies pour l'Environnement ( UNEP ) et ex cut par l' ICU (Istituto per la Cooperazione Universitaria) , il est pr vu de recruter un(e) Assistant(e) de projet. L'Assistant(e) aura pour mission d'appuyer l' quipe projet dans la gestion quotidienne, le suivi administratif, organisationnel et logistique des activit s, ainsi que dans la coordination avec les partenaires institutionnels et techniques. 2. Lieu d affectation • 5 jours par semaine : Bureau d ICU Tunisie Tunis. 3. Dur e de la mission Contrat dur e d termin e, conform ment la l gislation nationale. Dur e : 12 mois. 4. Responsabilit s Sous la supervision du/de la Chef de Projet DESAIN et du Chef de Mission d'ICU Tunisie, l'Assistant(e) de projet sera charg (e) de : • Assurer le suivi administratif, logistique et op rationnel quotidien des activit s du projet DESAIN. • Organiser les r unions, ateliers de travail, s minaires, formations et d placements de l' quipe sur le terrain. • R diger les comptes-rendus, proc s-verbaux de r union, rapports d'activit s p riodiques et synth ses de suivi. • Assurer la gestion, le classement et l'archivage syst matique de la documentation du projet (documents contractuels, livrables, correspondances, justificatifs). • Supporter la pr paration et le suivi des dossiers de paiement, des contrats de prestations ou achat, des rapports narratifs et financiers relatifs au projet. • Assurer la liaison administrative courante avec les partenaires du projet, notamment des repr sentants locaux du secteur public et priv . • Effectuer des visites de terrain pour faire le suivi des activit s de projet ou pour r cup rer de la documentation ou des informations importantes pour le bon d roulement du projet. • Contribuer l' laboration et la diffusion des supports de communication interne et externe du projet DESAIN. 5. Profil recherch Formation • Dipl me universitaire (Licence ou Master) en gestion/management, administration des affaires, d veloppement durable, sciences environnementales, g nie nerg tique ou discipline similaire. Exp rience professionnelle • Exp rience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de d veloppement. • N cessaire une exp rience av r e dans au moins un des domaines suivants (l exp rience dans deux ou trois domaines repr sentera un atout important) : • Appui op rationnel et/ou logistique aux projets de coop ration internationale d'ONG ; • Suivi administratif et financier de projets d'environnement, d' nergie ou de d veloppement durable ; • Organisation d' v nements multi-acteurs et gestion de relations partenaires. • N cessaire une exp rience pr alable sur des projets financ s par des bailleurs internationaux (UN, UE, agences bilat rales ou autres). Justificatifs requis • Deux coordonn es de personnes de r f rence (sup rieur hi rarchique ou responsable de projet) pouvant tre contact es pour v rification. 6. Comp tences requises • Bonne connaissance des proc dures de gestion administrative et logistique des projets de coop ration au d veloppement. • Excellente ma trise du fran ais et de l anglais (parl et crit). • Ma trise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour r unions). • Tr s bonnes capacit s r dactionnelles, de synth se et de gestion documentaire. • Sens lev de l organisation, de la rigueur, autonomie et esprit d quipe. • Aptitude g rer la priorit des t ches et respecter des ch ances serr es. 7. Crit res de s lection Les candidatures seront valu es sur la base des crit res suivants : Crit res - Points Exp rience professionnelle g n rale (nombre d ann es) : 2 ans : 5 points, 3 ans : 10 pts, 4 ans : 15 pts Points: 15 pts Exp rience professionnelle pertinente : Appui/gestion de projets de coop ration internationale, ONG, projets environnementaux/ nergie Points: 45 pts Ma trise linguistique et des outils bureautiques : Fran ais/Anglais et ma trise d'Excel/Word/PowerPoint Points: 10 pts Entretien et motivation : Entretien technique (Connaissances des proc dures de gestion de projet, suivi administratif/logistique, r daction) : 20 pts Motivation et aptitudes personnelles : 10 pts Points: 30 pts Total: 100 pts How to apply 8. Dossier de candidature Les candidats devront soumettre : • Un curriculum vitae d taill ; • Les coordonn es d au moins deux personnes de r f rence ; • Une lettre de motivation. 9. Date limite de candidature Les candidatures doivent tre envoy es au plus tard le 31 ao t 2026 l adresse suivante : EMAIL_ADDRESS , en indiquant dans l objet du courriel : DESAIN Candidature au poste d Assistant(e) de projet .</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Formation</strong>: Diplôme universitaire (Licence ou Master) en gestion/management, administration des affaires, développement durable, sciences environnementales, génie énergétique ou discipline similaire.</li><li><strong>Expérience professionnelle</strong>: Expérience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de développement.</li><li><strong>Expérience spécifique</strong>: Expérience avérée dans au moins un des domaines suivants (l'expérience dans deux ou trois domaines représentera un atout important) :<ul><li>Appui opérationnel et/ou logistique aux projets de coopération internationale d'ONG ;</li><li>Suivi administratif et financier de projets d'environnement, d'énergie ou de développement durable ;</li><li>Organisation d'événements multi-acteurs et gestion de relations partenaires.</li></ul></li><li><strong>Financement de projets</strong>: Expérience préalable sur des projets financés par des bailleurs internationaux (UN, UE, agences bilatérales ou autres).</li><li><strong>Justificatifs requis</strong>: Deux coordonnées de personnes de référence (supérieur hiérarchique ou responsable de projet) pouvant être contactées pour vérification.</li><li><strong>Compétences requises</strong>:<ul><li>Bonne connaissance des procédures de gestion administrative et logistique des projets de coopération au développement.</li><li>Excellente maîtrise du français et de l'anglais (parlé et écrit).</li><li>Maîtrise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour réunions).</li><li>Très bonnes capacités rédactionnelles, de synthèse et de gestion documentaire.</li><li>Sens élevé de l'organisation, de la rigueur, autonomie et esprit d'équipe.</li><li>Aptitude à gérer la priorité des tâches et respecter des échéances serrées.</li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role provides oversight and direction of the DAPP Tunisia country programme and its staff, acting as the liaison between the DAPP secretariat and the implementing organizations in Tunisia. While not directly managing project implementation staff, the Project lead is responsible for ensuring coordination of approaches for impactful and efficient programmes. This will be accomplished through coordination and allocation of resources from the implementing partners. The role will also involve high level representation with key policy making stakeholders and donors. Your main duties and responsibilities will be: Program: • Lead inception phase fine-tuning of approaches related to all 5 outputs of the DAPP project in Tunisia and in consultation with what is being planned in other countries • Support in the selection of strategic partners for the programme • Coordinating programme delivery in close collaboration with in-country partners • Oversee budget expenditures and advise on budget reallocation needs if required • Record and report on program progress (activity + finance) as required by the DAPP secretariat in Denmark • Lead the development and implementation of the DAPP Tunisia exit strategy in close collaboration with implementing partners, the DAPP Secretariat, and relevant stakeholders Quality Assurance: • Develop and implement country level MEAL tools and report as required to DAPP secretariat in Copenhagen • Quality assure country results and activities • Working closely with MERL unit to advice on recommendations for acceleration projects • Coordinate and shar learning with relevant partners in Tunisia and with other country program as required • Advise on inclusion of gender equality in Partners programming. Representation and Coordination: • Organize regular country level coordination meetings with all DAPP partners in Tunisia to ensure efficient coordination and synergy between DAPP partners • Organize regional activities with the other country coordinators • Organize regular meetings with strategic partners to share program progress and ensure visibility of the programme • Act as main program representative in Tunisia, in close coordination with DRC CD, towards national and local authorities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>To be successful in this role we expect you to have At least 10 years of experience with international development cooperation and institutional development, as well as solid experience in the practical and theoretical aspects of human rights standards and their implementation.</li><li>Moreover, we also expect the following: • Experience in identifying and engaging staff with development and subject-matter expertise; • Experience from similar programmes in the region and the focus countries, including planning, reporting, preparing analytical work, dialogues, and workshops as well as process facilitation. • Experience working with a variety of stakeholders and partners related to gender equality.</li><li>Master s degree in relevant field.</li><li>English (C1 level - CEFR scale )</li><li>French (preferred but not required C1 level CERF scale)</li><li>Preferred but not required: Arabic (C2 level - CEFR scale)</li></ul><p>In this position, you are expected to demonstrate DRC five core competencies:</p><ul><li>Striving for excellence: You focus on reaching results while ensuring an efficient process.</li><li>Collaborating: You involve relevant parties and encourage feedback.</li><li>Taking the lead: You take ownership and initiative while aiming for innovation.</li><li>Communicating: You listen and speak effectively and honestly.</li><li>Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Freelance Recruiter - No Experience NeededAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe.<br> We specialize in providing high-touch recruitment solutions within the Customer Support Services sector, setting the gold standard for quality and service in the human capital industry.<br> Job Overview We are offering a unique opportunity to launch your career with our Freelance Recruiter - No Experience Needed position in Tunisia.<br> This remote role is designed for ambitious individuals looking to build a career in professional talent acquisition specifically within the thriving Customer Support Services industry, offering a perfect entry point into the world of English-speaking jobs.<br> Key Responsibilities Source top-tier talent for high-volume Customer Support Services roles through innovative outreach methods.<br> Conduct initial screenings to assess candidate suitability for diverse English-speaking jobs in the Tunisia.<br> Manage the end-to-end recruitment lifecycle for entry-level and mid-senior support roles.<br> Maintain a high-quality talent pipeline to meet the rapid hiring demands of our BPO clients.<br> Act as a primary advisor to candidates, providing guidance and professional support throughout their application process.<br> Update and manage candidate data in our internal systems with precision and confidentiality.<br> Collaborate with the broader Mercier Consultancy Group team to optimize recruitment strategies for the Customer Support industry.<br> What We Offer Work Remote within the Tunisia — enjoy the freedom of home-based professional development.<br> Flexible Schedule — manage your own time while sourcing for the best Jobs in Tunisia.<br> Be Your Own Boss — run your own recruitment desk as a freelance partner of Mercier Consultancy Group.<br> Fixed competitive consultancy fees per successful placement.<br> Comprehensive training provided for this Freelance Recruiter - No Experience Needed position in Tunisia.<br> Access to global company retreats and networking events.<br> And Much More.<br>.. Life in Tunisia Living and working in the Tunisia offers an unparalleled quality of life, defined by its progressive culture and efficient infrastructure.<br> As you engage in these English-speaking jobs, you will discover that the Tunisia is home to a welcoming, international community that balances productivity with personal well-being.<br> Whether you are enjoying the scenic canal-side cities or the innovative urban centers, the Tunisia provides a vibrant backdrop for your professional growth.<br> Beyond the professional landscape, the Tunisia is renowned for its excellent healthcare, world-class education, and diverse culinary experiences.<br> Choosing to build a career while based in the Tunisia allows you to enjoy a high standard of living in one of Europe's most stable and exciting economies.<br> Join the Mercier Consultancy Group team today and secure one of the most rewarding English-speaking jobs available in the country.<br> How to Apply Are you ready to start your journey as a recruiter with a premium consultancy firm?<br> We invite you to click the "Apply Now" button and submit your resume.<br> Join Mercier Consultancy Group and take the first step toward a successful career in the Customer Support Services sector today.<br> We look forward to reviewing your application.<br> Native or fluent English (spoken and written) is required for all candidate interactions.<br> Residency in the Tunisia is required for this specific remote role.<br> A strong desire to learn the intricacies of the Customer Support Services recruitment sector.<br> Excellent communication and interpersonal skills to engage with diverse professional profiles.<br> Highly self-motivated with the ability to manage your own schedule effectively.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><b>About the Role</b><br>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness.<br><b>What You Will Do</b><br><ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments<br></li><li>Proactively identify and secure new business opportunities through strategic sales activities<br></li><li>Build and maintain strong, long-term relationships with clients and partners<br></li><li>Manage and grow existing accounts to maximize revenue and market share<br></li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement<br></li><li>Conduct client meetings, site inspections.<br></li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals<br></li><li>Analyze market trends, competitor activities, and provide insights to support strategy<br></li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce)<br></li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction<br></li></ul><b>What You Bring</b><br><ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role<br></li><li>Proven track record in achieving revenue targets and developing business<br></li><li>Strong negotiation, presentation, and relationship-building skills<br></li><li>Strategic, analytical, and results-driven mindset<br></li><li>Excellent communication skills in English (additional languages are an advantage)<br></li><li>Good understanding of local market trends and competitor landscape<br></li><li>Proficiency in Microsoft Office and CRM systems.<br></li><li>Strong organizational skills and ability to manage multiple priorities<br></li></ul><b>What We Offer</b><br><ul><li><b>Competitive remuneration package</b>&nbsp;that reflects your skills.<br></li><li><b>Outstanding Training &amp; Development programs</b>, including personalized learning pathways, cross training, and access to world class internal learning platforms.<br></li><li><b>Global travel benefits</b>, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do.<br></li><li><b>Complimentary employee meals and business attire cleaning</b>, so you can focus fully on your day without extra worries.<br></li><li><b>A workplace culture grounded in respect, care, and genuine connection,</b>&nbsp;where you are valued as an individual and supported to bring your best every day.<br></li></ul><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who We Are: Vistaprint Corporate Solutions (VCS) team delivers top notch customer service through commercial partnerships with mid-market businesses between 50-500 employees. Mission Own the full customer lifecycle by acquiring new business, onboarding customers, growing account revenue, and delivering an exceptional customer experience. Key responsibilities • Prospect and acquire new business customers. • Manage a portfolio of existing accounts. • Build long-term customer relationships. • Identify upsell, cross-sell, and expansion opportunities. • Deliver product demonstrations and commercial consultations. • Support, invent and simplify solutions for our customers through outbound calls/google meetings &amp; emails. Your Qualifications: • Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations. Why You'll Love Working Here: Being at Vista means that you don t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what s next, we re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we re capable of. Some might call that a challenge; we just call it another great day at work. Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista s CEO, Robert Keane, was recently honored with Comparably s Best CEOs award, listing him among the top CEOs according to employees. Vista offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace. We're Remote-First: In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland. About Us: As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Equal Opportunity Employer: Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires Job Segment: Outside Sales, Account Executive, Graphic Design, Work from Home, Sales, Creative, Contract</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>About Venari Security</span></p><br> <p>Venari Security Limited is a UK cybersecurity technology company focused on cryptographic visibility and post-quantum security readiness. Its technology helps organisations identify and manage encryption-related risks across cloud, on-premises and containerised environments.</p><br> <p><span>Role purpose</span></p><br> <p>The Senior Financial Controller will have overall responsibility for the integrity, accuracy and timely delivery of Venari Security’s financial information. Reporting to the Chief Operating Officer, the role will provide hands-on ownership of the company’s accounting records, management reporting, statutory compliance, payroll, taxation, company secretarial matters and cap table administration.</p><br> <p>The successful candidate will oversee the external bookkeeping provider and coordinate effectively with auditors, tax advisers, legal advisers, payroll providers and other professional service firms. This is a broad, commercially focused position suited to an experienced financial controller who is comfortable operating independently within a growing technology business.</p><br> <p><span>Key responsibilities</span></p><br> <p><span>Financial control and reporting</span></p><br> <ul> <li>Take overall ownership of the company’s financial records and reported financial results.</li> <li>Maintain an effective financial control environment appropriate for a growing technology company.</li> <li>Lead the monthly, quarterly and annual financial close processes.</li> <li>Prepare accurate monthly management accounts, including the income statement, balance sheet, cash flow statement and supporting analysis.</li> <li>Prepare and review balance sheet reconciliations, ensuring that reconciling items are investigated and resolved promptly.</li> <li>Maintain the general ledger and ensure transactions are recorded accurately and consistently.</li> <li>Monitor expenditure against budgets and provide clear explanations of material variances.</li> <li>Produce financial information and analysis for the COO, Chief Executive Officer, Board and investors.</li> <li>Maintain appropriate accounting policies, procedures and financial controls.</li> <li>Support budgeting, forecasting, cash flow management and financial planning activities.</li> </ul> <p><span>Xero ownership</span></p><br> <ul> <li>Act as the principal owner and administrator of the company’s Xero accounting system.</li> <li>Maintain the chart of accounts, tracking categories, user permissions and financial reporting structure.</li> <li>Ensure that bank accounts, payroll records, supplier balances, customer balances and other control accounts are reconciled regularly.</li> <li>Review the quality and accuracy of transactions processed by the external bookkeeping provider.</li> <li>Ensure that supporting documentation is retained and attached appropriately within Xero or the company’s document management system.</li> <li>Develop efficient and scalable accounting processes, including suitable integrations with payroll, banking, expense and reporting systems.</li> </ul> <p><span>Oversight of outsourced bookkeeping</span></p><br> <ul> <li>Manage the relationship with the company’s external bookkeeping provider.</li> <li>Establish clear monthly timetables, responsibilities and service standards.</li> <li>Review bookkeeping output for accuracy, completeness and compliance with the company’s accounting policies.</li> <li>Ensure supplier invoices, expenses, bank transactions, accruals, prepayments and journals are processed correctly.</li> <li>Resolve technical accounting or transaction-processing issues escalated by the bookkeeping team.</li> <li>Review supplier payment runs before they are submitted for approval.</li> <li>Ensure appropriate segregation of duties is maintained between transaction preparation, review and payment approval.</li> </ul> <p><span>Statutory financial statements</span></p><br> <ul> <li>Lead the preparation of the company’s annual statutory financial statements in accordance with applicable UK accounting standards and the Companies Act 2006.</li> <li>Prepare or coordinate year-end accounting schedules and supporting audit documentation.</li> <li>Manage the relationship with the company’s independent accountants.</li> <li>Act as the principal finance contact during any year-end audit or accounts preparation process.</li> <li>Respond to queries and ensure agreed adjustments and recommendations are implemented.</li> <li>Ensure statutory accounts are approved and filed within the required deadlines.</li> </ul> <p><span>Taxation</span></p><br> <ul> <li>Prepare or oversee the preparation of corporation tax computations and supporting schedules.</li> <li>Coordinate the preparation and submission of corporation tax returns with the company’s tax advisers.</li> <li>Maintain appropriate tax accounting records, including current and deferred tax calculations where applicable.</li> <li>Manage VAT compliance, including the preparation or review of VAT returns and reconciliation of VAT control accounts.</li> <li>Ensure compliance with PAYE, National Insurance, benefits reporting and other employment-related tax obligations.</li> <li>Support the preparation of research and development tax relief claims where applicable.</li> <li>Monitor tax payment and filing deadlines and ensure all liabilities are settled when due.</li> <li>Liaise with HM Revenue &amp; Customs and external tax advisers as required.</li> </ul> <p><span>Payroll</span></p><br> <ul> <li>Take ownership of the end-to-end payroll control process.</li> <li>Manage the relationship with the external payroll provider.</li> <li>Review monthly payroll reports, employee changes, bonuses, deductions, pension contributions and statutory payments.</li> <li>Reconcile payroll reports to Xero, bank payments and payroll control accounts.</li> <li>Ensure payroll is approved and paid accurately and on time.</li> <li>Oversee compliance with PAYE, National Insurance, pension auto-enrolment and year-end payroll reporting requirements.</li> <li>Support the preparation of P11D forms, PAYE Settlement Agreements and other employee tax reporting where required.</li> <li>Work closely with management and human resources advisers on starters, leavers and changes to remuneration.</li> </ul> <p><span>Company secretarial and statutory compliance</span></p><br> <ul> <li>Coordinate the company secretarial activities of Venari Security Limited.</li> <li>Maintain the company’s statutory registers, including registers of directors, shareholders and persons with significant control.</li> <li>Prepare and submit confirmation statements and other routine Companies House filings.</li> <li>Coordinate the preparation and filing of director appointments, resignations, changes of details and registered office updates.</li> <li>Maintain records of Board and shareholder resolutions.</li> <li>Support the preparation of Board meeting papers, minutes and corporate approvals.</li> <li>Monitor statutory filing deadlines and ensure the company remains in good standing.</li> <li>Liaise with external legal and company secretarial advisers on more complex corporate matters.</li> </ul> <p><span>Cap table and equity administration</span></p><br> <ul> <li>Maintain an accurate and fully reconciled company capitalisation table.</li> <li>Reconcile the cap table to Companies House filings, statutory registers, share certificates and accounting records.</li> <li>Record share issues, transfers, option grants, conversions and other equity transactions.</li> <li>Maintain supporting documentation for share allotments and shareholder approvals.</li> <li>Support the administration of employee share option schemes.</li> <li>Coordinate with legal advisers, investors and equity administration platforms where applicable.</li> <li>Prepare cap table analysis and ownership information for the Board, investors, auditors and advisers.</li> <li>Support future fundraising, due diligence and corporate transactions.</li> </ul> <p><span>Contract review and commercial support</span></p><br> <ul> <li>Review customer, supplier, employment and other commercial contracts from a financial and commercial perspective.</li> <li>Assess proposed contracts for pricing, payment terms, revenue recognition, cash flow, taxation, foreign exchange and financial risk implications.</li> <li>Identify unusual or onerous financial terms and escalate matters to the COO, senior management or legal advisers.</li> <li>Ensure material contracts are reflected appropriately in budgets, forecasts and accounting records.</li> <li>Maintain a central contract register showing key commercial terms, renewal dates and financial commitments.</li> <li>Support commercial negotiations by providing financial analysis and advice.</li> <li>Monitor compliance with contractual invoicing and payment requirements.</li> </ul> <p><span>Treasury and cash management</span></p><br> <ul> <li>Maintain accurate short- and medium-term cash flow forecasts.</li> <li>Monitor cash balances, customer receipts, supplier payments and funding requirements.</li> <li>Manage banking relationships and online banking access.</li> <li>Prepare or review payment runs and ensure appropriate authorisation procedures are followed.</li> <li>Monitor foreign currency exposures and recommend appropriate actions where relevant.</li> <li>Provide timely reporting to the COO and senior management on liquidity, cash runway and expected funding requirements.</li> </ul> <p><span>Governance, processes and systems</span></p><br> <ul> <li>Develop proportionate financial policies, procedures and controls.</li> <li>Document key finance processes and maintain an appropriate finance calendar.</li> <li>Improve the efficiency and scalability of the finance function.</li> <li>Support the implementation of new finance systems and reporting tools as the company grows.</li> <li>Ensure financial records and confidential information are maintained securely.</li> <li>Support investor due diligence, fundraising activities and other strategic projects.</li> <li>Provide financial guidance to budget holders and members of the senior management team.</li> </ul> <p><span>Key relationships</span></p><br> <ul> <li>Chief Operating Officer</li> <li>Chief Executive Officer and Board</li> <li>Senior management and departmental budget holders</li> <li>External bookkeeping provider</li> <li>Payroll providers</li> <li>External auditors or accountants</li> <li>Corporation tax and research and development tax advisers</li> <li>Legal and company secretarial advisers</li> <li>Banks and payment providers</li> <li>Existing and prospective investors</li> </ul> <p><span>Experience and qualifications</span></p><br> <p><span>Essential</span></p><br> <ul> <li>Qualified accountant, such as ACA, ACCA, CIMA or equivalent.</li> <li>Significant post-qualification experience in a financial controller or senior finance role.</li> <li>Strong practical knowledge of UK statutory accounting and financial reporting requirements.</li> <li>Extensive hands-on experience using Xero.</li> <li>Experience preparing or overseeing monthly management accounts and annual statutory financial statements.</li> <li>Experience managing corporation tax, VAT and payroll compliance.</li> <li>Experience overseeing an outsourced bookkeeping or accounting provider.</li> <li>Strong balance sheet control and reconciliation experience.</li> <li>Ability to manage multiple statutory, tax and reporting deadlines.</li> <li>Strong Excel and financial modelling skills.</li> <li>Excellent attention to detail and a high degree of professional integrity.</li> </ul> <p><span>Desirable</span></p><br> <ul> <li>Experience working in a cybersecurity, software, technology or venture-backed business.</li> <li>Experience maintaining company statutory registers and completing Companies House filings.</li> <li>Experience managing complex cap tables, share issues and employee option schemes.</li> <li>Experience supporting fundraising rounds, investor reporting or financial due diligence.</li> <li>Knowledge of accounting for research and development expenditure, share-based payments, convertible instruments or other technology-company transactions.</li> <li>Experience reviewing commercial contracts and advising on their financial implications.</li> <li>Familiarity with research and development tax relief claims.</li> <li>Experience working within a small, rapidly developing or internationally focused business.</li> </ul> <p><span>Skills and attributes</span></p><br> <ul> <li>Hands-on and willing to take direct ownership of both detailed and strategic finance matters.</li> <li>Highly organised, with the ability to establish structure and discipline in a developing finance function.</li> <li>Commercially aware and able to identify the financial implications of business decisions.</li> <li>Confident working independently and advising the COO and senior management.</li> <li>Able to challenge constructively and communicate financial matters clearly.</li> <li>Comfortable managing external advisers and service providers.</li> <li>Proactive in identifying risks, control weaknesses and opportunities for improvement.</li> <li>Discreet and capable of handling confidential financial, payroll and shareholder information.</li> <li>Adaptable and comfortable working in a growing technology company where responsibilities may evolve.</li> </ul> <p><span>Measures of success</span></p><br> <ul> <li>Accurate and timely monthly financial reporting.</li> <li>A well-controlled and fully reconciled Xero ledger.</li> <li>Reliable cash flow and financial forecasts.</li> <li>Statutory accounts, tax returns, payroll filings and Companies House submissions completed on time.</li> <li>An accurate cap table that reconciles to statutory and legal records.</li> <li>Effective oversight of the external bookkeeping provider.</li> <li>Clear documentation of financial processes and controls.</li> <li>Improved visibility of financial performance, cash runway and commercial commitments.</li> <li>A finance function that is appropriately prepared for audit (when required), investment and future growth.</li> </ul> </div>