وظائف ميديكال ريب في تونس

<p>Transcom is a global community of agile, passionate, and dedicated customer experience experts for the brands we serve. Join us as a Customer Service Representative, where you will be the ambassador for a major fashion brand, transforming every interaction into an elegant and seamless experience. Ready to make a difference? Apply now and let's start something brilliant together!</p><p><strong>Desired Candidate Profile</strong></p><h2><br></h2><h2>In this role, you will:</h2><ul><li>Assist customers by offering personalized advice on styles, sizes, and the latest trends;</li><li>Manage the complete customer experience cycle by responding to inquiries via phone, email, and chat regarding orders, deliveries, and returns;</li><li>Build customer loyalty by proactively resolving issues and ensuring high-quality service;</li><li>Ensure operational excellence by processing cases accurately and quickly in our management tools;</li><li>Collaborate with your team to maintain a positive and professional brand image at all times.</li></ul><h2>To succeed in this role, here's what you need:</h2><ul><li>Fluency in French at C1/C2 level (Excellent written and oral expression);</li><li>Fluency in English at B1/B2 level;</li><li>Education level: Baccalaureate or university degree;</li><li>Passion for fashion: Knowledge of current products and trends is a real asset;</li><li>Computer skills: Proficiency in Microsoft Office Suite / G Suite and ease with Customer Relationship Management (CRM) tools;</li><li>Key skills: Excellent communication, teamwork, empathy, and focus on results and quality;</li><li>Positive attitude: Ability to stay motivated under pressure and a strong taste for interpersonal relationships.</li></ul><p>At Transcom, we are relentlessly committed. To our customers and to each other. Every day, someone starts their journey with Transcom, transforming their potential into skills for the future. We value hard work, teamwork, and mutual support. You are included, as you are, from day one. And with the right mindset, there is no limit to what we can accomplish together.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>This is a field based / remote position. Candidates must reside in Little Rock, Arkansas or Dallas, Texas area and be willing to travel.&nbsp;</strong></p><br><p>Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for our patients and leveraging new advanced capabilities to drive industry leading performance.<br>Partners with the investigator and site staff for meaningful and effective engagements positioning AbbVie as the choice in clinical trials.<br>Focus on site clinical research that ensures appropriate conduct of the trial while driving improvement in data integrity, compliance, overall study performance and customer experience.</p><br><p><strong>Responsibilities:&nbsp;</strong></p><br><ul><li>Considered as the primary point of contact for the investigative site, provides contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.</li><li>Aligns, trains and motivates the site staff and principal investigator under supervision on the goals of the clinical trial program, protocol, and patient treatment principles for the trial ensuring a trusted partnership.</li><li>Conducts site evaluation, site training, routine, and site closure monitoring activities under supervision, in compliance to the protocol and monitoring plans and accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to quality standards in conducting clinical research, ensuring safety and protection of study subjects.</li><li>Customize site engagement strategy for assigned study (ies) under supervision. Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.</li><li>Fundamental level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities. Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.<br>Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance.</li><li>Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues. Ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution.</li><li>Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach.</li><li>Identifies, evaluates and recommends new/potential investigators/sites under supervision and support from more experienced CRAs.</li><li>Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel.</li><li>Ensures audit and regulatory inspection readiness at assigned clinical site at all times.<br>Manages investigator payments as per executed contract obligations, as applicable.</li></ul><br>Qualifications<br><br><ul><li>Education: Bachelor’s degree or equivalent degree; health related preferred (e.g. Medical, Scientific, Nursing, Pharmacy).</li><li>Clinically related experience, preferably in clinical research coordinating or data management.</li><li>Knowledge of appropriate therapeutic area indications is preferred with the ability to understand and apply scientific concepts as they relate to the conduct of clinical trials.</li><li>Knowledge on existing and emerging local regulatory and legal requirements, ICH/GCP Guidelines and applicable policies.</li><li>Able to work collaboratively and cross functionally to develop and sustain working relationships.<br>Demonstrate planning and organizational skills and the ability to work effectively and efficiently in a dynamic environment with competing projects and deadlines</li><li>Ability to leverage technology, tools and resources to provide customer centric support based on the health of the site. Ability to use functional expertise with appropriate guidance, leverage critical thinking skills and apply good judgement to address clinical site issues.</li><li>Interpersonal skills with strong written, verbal, active listening and presentation skills, with ability to establish and leverage site relationships and trusted partnerships through engagement, motivation, and training.</li><li>Acts with integrity in accordance with AbbVie code of business conduct and leadership values. Self-motivated individual focused on delivering timely and quality outcomes in a fast-paced environment.</li></ul><p>This role will cover territory in&nbsp;Little Rock, Arkansas/ Memphis, Tennessee/ Shreveport, Louisiana.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,&nbsp;and&nbsp;we&nbsp;may ultimately&nbsp;pay more or less than the posted range. This range may be modified in the&nbsp;future. ​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Medical Visit Manager, you will provide medical information to healthcare professionals and maintain professional relationships with them to promote and ensure the proper use of products in compliance with ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule for the campaign</li><li>Conduct information, promotion, and advisory meetings with healthcare professionals</li><li>Negotiate sales of medical devices</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Write activity reports using CRM software</li><li>Conduct competitive intelligence and report information to management</li><li>Propose and/or develop a sector action plan based on national and regional objectives</li><li>Analyze objections and complaints from doctors and implement corrective and development actions</li><li>Sell and deliver products to doctors</li><li>Ensure collection of delivered products</li><li>Organize, propose, and implement PR activities (round tables, CME, etc.) with ROI objectives and follow-up</li><li>Invite and participate in SVR events, congresses, and ensure ROI follow-up</li><li>Track customer payment schedules and ensure payment deadlines are met</li><li>Place orders on the SIRY software</li><li>Ensure compliance with internal procedures established by general management</li></ul><ul><li>Organize and lead professional communication activities (professional meetings, continuous medical education, university, congresses...) if applicable</li><li>Attend national and international congresses</li><li>Participate in internal sales meetings</li></ul><p>As well as all tasks necessary for the smooth running of the business and the achievement of the company's objectives, in line with strategic policy and company culture, at the request of Management, and without impact on the employment contract.</p><br><br> <br> Required profile : <ul><li><strong>Bachelor's degree (Bac+3)</strong> or a person who has demonstrated their ability to perform this role through proven experience</li><li><strong>3 years</strong> minimum experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for their activity (CRM, SIRY) and dedicated software</li></ul><ul><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Organization of PR, CME, symposiums, etc.</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (Strategy / Target)</li><li>ROI analysis of actions</li></ul><ul><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding needs (internal and external customer issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<p>The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance.</p><ul><li>Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</li><li>Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</li><li>Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</li><li>Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</li><li>Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</li><li>Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: university degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution. Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</p><p>Experience: At least Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support. Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Sales Director, you will provide medical information to healthcare professionals and maintain professional relationships with them to promote products and their correct use, while respecting ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with healthcare professionals</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with different healthcare professionals in a territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports on the CRM software</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Follow up on prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territory action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, CMEs, etc.) with ROI objectives and follow-up</li><li>Invite and participate in events, congresses, SVR events, and follow up on ROI</li><li>Prepare and submit expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures established by general management Occasional tasks</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university events, congresses...) possibly</li><li>Attend national and international congresses As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and corporate culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university events, congresses...) possibly</li><li>Attend national and international congresses</li><li>Perform all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and corporate culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> <br> Required profile : <ul><li><strong>Bachelor's degree</strong> (Bac+3) or proven ability to perform this role through experience</li><li>Minimum of <strong>3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (strategy/target)</li><li>Organization of PR, CME (Continuing Medical Education), symposiums</li><li>ROI analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding of needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Sales Director, you will be responsible for providing medical information to healthcare professionals and maintaining professional relationships with them to promote products and their proper use in accordance with ethical standards.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with healthcare professionals</li><li>Collaborate closely with pharmaceutical sales representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with various healthcare professionals in a territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports using CRM software</li><li>Gather and process information on products from documentation and training sessions to prepare visits and communication actions</li><li>Monitor prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territorial action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, CMEs, etc.) with objectives and ROI tracking</li><li>Invite and participate in events, congresses, SVR events, and track ROI</li><li>Prepare and submit expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures established by general management Occasional tasks</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university, congresses...) possibly</li><li>Attend national and international congresses As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for evolutions related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuing medical education, university, congresses...) possibly</li><li>Attend national and international congresses</li><li>Perform all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for evolutions related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> <br> Required profile : <ul><li><strong>Bachelor's degree</strong> or a person who has shown their ability to hold this position through proven experience</li><li><strong>Minimum 3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Proficiency in specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of the relationship with the doctor</li><li>Market and target organization</li><li>Analysis and deployment of a visit action plan (strategy/target)</li><li>Organization of PR, CME (Continuing Medical Education), symposiums</li><li>ROI analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Commercial Director, you will be responsible for providing medical information to health professionals and maintaining professional relationships with them to promote products and their proper use in compliance with ethics.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Prepare the most efficient tour schedule during the campaign</li><li>Conduct information, promotion, and advice meetings with health professionals</li><li>Collaborate closely with pharmaceutical representatives, trainers, and beauty advisors to monitor market performance, trends, and update action plans, visits, and tours</li><li>Develop relationships with various health professionals in a given territory</li><li>Manage visits within the framework of an action plan and teamwork</li><li>Write activity reports using the CRM software</li><li>Gather and process product information from documentation and training sessions to prepare visits and communication actions</li><li>Follow up on prospecting</li><li>Conduct competitive intelligence and report information to your superior</li><li>Propose and/or develop a territorial action plan based on national and regional objectives</li><li>Analyze results and implement corrective and development actions</li><li>Organize, propose, and implement PR actions (round tables, EPU, etc.) with objective and R/I monitoring</li><li>Invite and participate in events, congresses, SVR events, and monitor R/I</li><li>Prepare and send expense reports according to the company's internal procedures</li><li>Ensure compliance with internal procedures implemented by senior management. Occasional tasks:</li><li>Organize and lead professional communication actions (professional meetings, continuous medical education, university, congresses...) if necessary</li><li>Attend national and international congresses. As well as all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li><li>Organize and lead professional communication actions (professional meetings, continuous medical education, university, congresses...) if necessary</li><li>Attend national and international congresses</li><li>Carry out all tasks necessary for the smooth running of the activity and the achievement of the company's objectives, for developments related to strategic policy and company culture, at the request of Management, and without impact on the employment contract.</li></ul> <br> Required profile : <ul><li><strong>Bachelor's degree (Bac+3)</strong> or a person who has demonstrated their ability to hold this position through proven experience</li><li><strong>Minimum of 3 years</strong> of experience</li><li>Medical and dermatological knowledge</li><li>Mastery of specific software for your activity (CRM) and dedicated software</li><li>Product knowledge</li><li>Computer skills</li><li>Mastery of sales and negotiation techniques</li><li>Situational and emotional management of relationships with doctors</li><li>Market and target organization</li><li>Analysis and deployment of visit action plans (strategy/target)</li><li>Organization of PR, EPU (Continuing Medical Education), symposia</li><li>R/I analysis of actions</li><li>Organization</li><li>Interpersonal skills</li><li>Rigor and autonomy</li><li>Listening and understanding of needs (internal and external client issues)</li><li>Mobility, Communication</li><li>Profile management</li><li>Team spirit, adaptability</li><li>Confidentiality</li><li>Anticipation</li><li>Analytical skills</li></ul> <br><br> </div>

<p>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Equal Opportunity Employer</p><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><p>About Goldstar</p><p>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We re committed to helping shape a better, brighter future together #LI-SN1 #LI-Onsite</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<p>Despite these efforts, IOM s ability to respond to critical and lifesaving needs is increasingly constrained. Without additional support, thousands of migrants could be left without access to basic healthcare, putting their lives and the broader public health at risk. Increased support is therefore vital to enable IOM to bridge urgent service gaps, protect the most vulnerable, and uphold public health priorities until national systems are sufficiently equipped to respond independently.</p><p>Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the succeful incumbent will be responsible for the following tasks:</p><ul><li>Provide general assistance with the daily nursing activities to fulfil the technical requirements in the areas of:</li><ul><li>Medical examinations; Such as checking vital signs, weight, height, visual acuity; and, Blood, urine or sputum collection as required.</li><li>Support in TB management; Directly Observed Treatment Short Course (DOTS);</li><li>Support Infection prevention and control mechanisms;</li><li>Support pre-departure procedures and medical movements;</li><li>Support documentation, certification and information transmission;</li><li>Transport of samples to the laboratory in a proper and safe manner;</li><li>Liaise with the laboratory, receive results and reports in a timely manner; and,</li><li>Other technical areas as may be required.</li></ul><li>Provide support and general information to the migrants and/or refugees in relation to:</li><ul><li>The migration health assessment, specially focusing on Chest Xray, Immunization and sputum testing for those requiring it; and,</li><li>Treatments and referrals tpo public and private helath facilities.</li></ul><li>Support the medical team members with proper identification and follow up by:</li><ul><li>Comprehensive history taking;</li><li>Accurate and thorough Biodata collection;</li><li>Ensuring ID verification for each step of the health assessment process; and,</li><li>Keeping a register of applicants who undergo health investigations and testing.</li></ul><li>Follow the Health Programmes check lists and Standard Operating Procedures (SOP s) and maintain standard universal precautions within IOM clinics.</li><li>Assist in medical emergency management as well as with chronic case management and related procedures.</li><li>Arrange for specialist consultations and ensure receipt of specialist reports as assigned.</li><li>Support proper and accurate record keeping of applicants throughout the migration health assessment process, including uploading medical reports on the required databases.</li><li>Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).</li><li>Assist the team with checking medical invoices.</li><li>Prepare list of medical drugs and supplies for ordering as requested by the Migration Health Physician or Migration Health Nurse, assist in inventory taking, confirm and receive ordered drugs and supplies; all in close coordination with the administrative and finance teams.</li><li>Perform other duties as may be assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li><strong>Education</strong>: Certificate or High School diploma from an accredited academic institution in Nursing. A valid license to practice nursing in the country of duty station. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><strong>Experience</strong>: For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience. Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and, Experience in working with people from different cultural background is an advantage.</li><li><strong>Knowledge</strong>: Knowledge of and experience in clinical nursing. Knowledge of principles of preventive care and disease control.</li><li><strong>Computer literacy</strong>: MS Office suite (Word, Excel, Access)</li><li><strong>Skills</strong>:<ul><li>Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds;</li><li>Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines;</li><li>Ability to draft correspondence and communicate effectively;</li><li>High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system;</li><li>Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency;</li><li>Strong organizational and planning skills;</li><li>Excellent time management skills;</li><li>Excellent verbal and written communication skills in all three languages (Arabic, French, English);</li><li>Attention to details and problem-solving skills;</li><li>Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</li></ul></li><li><strong>Languages</strong>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, For all applicants, fluency in French, and english is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>All IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 1</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2, if with direct reports</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Organizational Department / Unit to which the Consultant is contributing The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance. Under the overall supervision of Head of Sub Office in Sfax, and the direct supervision of the Migration Health Officer and MHD Physician, and in coordination with the MHD medical team and relevant referral services, the consultant will undertake the following duties and responsibilities:</p><p>Task 1: Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</p><p>Task 2: Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</p><p>Task 3: Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</p><p>Task 4: Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</p><p>Task 5: Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</p><p>Task 6: Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</p><p>Performance indicators for the evaluation of results - Psychological consultations and assessments are delivered within agreed timelines and professional standards. - Beneficiaries referred for psychological support receive appropriate assessment, intervention, follow-up and/or referral according to identified needs. - Urgent or high-risk cases are identified and escalated/referral is initiated in a timely manner. - Clinical and psychosocial documentation is accurate, complete, confidential and maintained through approved channels. Effective multidisciplinary coordination with the MHD medical team is demonstrated. - The consultant maintains professional boundaries, confidentiality and ethical standards throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3><ul><li>Education - University degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution.</li><li>Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</li><li>Experience - Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support.</li><li>Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable.</li></ul><h3>Skills</h3><ul><li>Strong psychological assessment, counselling and communication skills.</li><li>Ability to work with vulnerable beneficiaries in a culturally sensitive and non-judgmental manner.</li><li>Good clinical judgment within the scope of professional competence and the consultancy.</li><li>Ability to identify urgent concerns and escalate appropriately.</li><li>Strong documentation, organization and follow-up skills.</li><li>Ability to work effectively as part of a multidisciplinary health team.</li></ul><h3>Languages</h3><ul><li>For this consultancy, Fluency in Arabic is required.</li><li>Working knowledge of French is required.</li><li>Working knowledge of English is an asset.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h3>Required Competencies</h3><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h3>Values</h3><ul><li>all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h3>Core Competencies behavioural indicators</h3><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law, - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law , - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis- à-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.&nbsp;</span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.&nbsp;</span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.&nbsp;</span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)&nbsp;</span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential.&nbsp;</span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential&nbsp;</span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.</p><p>Under the overall supervision of the IOM Tunisia Chief of Mission and of the Project Manager and the direct supervision of the Protection Officer, the successful candidate will support with the provision of reception, orientation, referral and assistance to vulnerable migrants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Social Work, Health, Psychology or a related field from an accredited academic institution with two years of relevant professional experience or High School degree in the above fields with four years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database .</li><li>Proven experience in the field of assistance to migrants and / or humanitarian activities targeting vulnerable individuals.</li><li>Experience with governmental authorities, the UN and / or other national/international institutions.</li><li>Experience in working with non-governmental organizations is an asset.</li><li>Knowledge of Tunisia and regional issues in the thematic area of migration and health is a distinct advantage.</li><li>Good drafting skills and clear oral communication.</li><li>Strong knowledge of computer applications, especially MS Word, Excel, Outlook and Access.</li><li>Fluency in french is required (oral and written).</li><li>Working knowledge of Arabic and English.</li><li>IOM s official languages are English, French and Spanish.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><strong>Required Competencies</strong> IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li><strong>Values</strong> - all IOM staff members must abide by and demonstrate these three values:</li><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li><strong>Core Competencies behavioural indicators (Level 1)</strong></li><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Notes</strong></p><ul><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>This selection process may be used to staff similar positions in various duty stations.</li><li>Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li>Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee).</li><li>IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li><li>For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</li></ul><p>Carry out screening interviews with migrants to understand and assess their vulnerability, identify their specific needs and determinate their eligibility for IOM assistance;</p><p>Refer eligible beneficiaries, including unaccompanied migrant children, victims of trafficking, medical cases, and other vulnerable migrants, for available services (medical, psychosocial, assisted voluntary return and reintegration, legal assistance) as per the needs identified and within the limits of resources available;</p><p>Assist IOM beneficiaries through provision of information on the services available for migrants in Tunisia, including through individual counseling sessions as well as distribution of information sheets, leaflets/brochures regarding social or medical services in Tunisia;</p><p>Provide individualized and group orientation and support migrants through referrals to services available, including social services, medical assistance and legal services;</p><p>Follow-up with IOM partners responsible for provision of assistance provided through referral;</p><p>Support the process of case management to identify the short, medium and long-term solutions for every migrant assisted;</p><p>Support in the preparation and submission of financial documents in relation with direct assistance to vulnerable migrants.</p><p>Assist to the planning and implementation of outreach activities, including the identification and assistance to beneficiaries in IOM supported shelters and other, in case of urgency also outside office hours.</p><p>Compile case reports and maintain case files for each beneficiary assisted and prepare statistical reports as requested, while adhering to IOM data protection standards; and using the existing IOM data base platform</p><p>Maintain a professional and neutral behavior, as well as empathy with migrants;</p><p>Perform such other duties as may be assigned.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>&nbsp;Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><p>.</p><br><br><br>Job Description<p>- Accomplishes specific tasks within the Assembly area, (e.g. representative not full list)<br></p><br><p>- Performs all checks as defined in the Quality control plan and records the required data<br></p><br><p>- Identifies non-conforming products with "red card" process<br></p><br><p>- Distributes and collects PDEK or other control charts<br></p><br><p>- Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process<br></p><br><p>- Inspects 5S / housekeeping application within the area of responsibility<br></p><br><p>- Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc.<br></p><br><p>- Checks that operators are qualified to work on the station in line with the skills matrix<br></p><br><p>- Checks adherence to OK to Start procedure at the start of each shift<br></p><br><p>- Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.)<br></p><br><p>- Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.)<br></p><br><p>- Validates the completion of the packing process and conformity according to work instructions<br></p><br><p>- Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures<br></p><br><p>- Inspects if documentation in workstation according to control plan and internal standards is followed<br></p><br><p>- Audits final harness inspection in accordance with the QM plan and or additional care points</p><br><br><br>Qualifications and Experience<p>• Education Level : Min BAC<br></p><br><p>• Language: English &amp; French<br></p><br><p>• Experience : 1 year LEONI<br></p><br><p>• Communication<br></p><br><p>• Social &amp; intercultural sensitivity<br></p><br><p>• Change management<br></p><br><p>• Target &amp; result orientation<br></p><br><p>• Motivation &amp; resilience<br></p><br><p>• Self-organization<br></p><br><p>• Conflict management<br></p><br><p>• Teamwork</p><br><br> </div>

<p><br></p><p>Job Description - Accomplishes specific tasks within the Assembly area, (e.g. representative not full list) - Performs all checks as defined in the Quality control plan and records the required data - Identifies non-conforming products with "red card" process - Distributes and collects PDEK or other control charts - Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process - Inspects 5S / housekeeping application within the area of responsibility - Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc. - Checks that operators are qualified to work on the station in line with the skills matrix - Checks adherence to OK to Start procedure at the start of each shift - Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.) - Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.) - Validates the completion of the packing process and conformity according to work instructions - Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures - Inspects if documentation in workstation according to control plan and internal standards is followed - Audits final harness inspection in accordance with the QM plan and or additional care points</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC Language: English &amp; French Experience : 1 year LEONI Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p>

<p>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</p><p>With us you will Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs &amp; RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</p><p>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</p><p>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</p><p>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats.</p><p>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</p><p>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</p><p><strong>Desired Candidate Profile</strong></p><h2>Apply if you</h2><ul><li>Have Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, VLAN, Network Security, Firewall, Intrusion Detection, and anti-virus.</li><li>Solid understanding of most of the following technologies and protocols: SD-WAN, SASE, ZTNA, SIEM, XDR, EDR, WAF, Email Security, NAC, CASB, RADIUS, PKI, IKE, Certificates, Strong presentation skills in French and in English</li><li>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</li><li>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.</li><li>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</li><li>Fluency in English is a must</li></ul>