مطلوب مهندسين بترول

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); 6–12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM UTC; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p>Within the framework of scaling its software development activities in Tunisia, Questel is strengthening its Data as a Service (DaaS) team. This team is responsible for the integration and reconciliation of external data flows related to intellectual property on our platforms. The main objective is to build a unique data repository intended to feed our patent search engine, ranked among the world leaders in the field.</p><p>Your daily life within the team:</p><p>Within an Agile (Scrum) team and in close collaboration with Data Engineers and the Operations team, located in France and Tunisia, your missions will be to:</p><ul><li><strong>Design and Propel:</strong> Develop and optimize robust data pipeline architectures (ETL) in Java and Spark, capable of processing massive volumes.</li><li><strong>Expose Data:</strong> Participate in the design and evolution of scalable REST APIs and Web Services for our SaaS solutions.</li><li><strong>Ensure Performance:</strong> Master and optimize our SQL queries against major data volumes (over 25 databases, several million records per database).</li><li><strong>Ensure Quality:</strong> Automate tests (unit, integration), participate in code reviews, and prepare continuous deployment (CI/CD) for the Ops team.</li><li><strong>Support Production:</strong> Participate in the operational maintenance (MCO) and continuous improvement of our components.</li></ul><p>The technical environment:</p><ul><li><strong>Back-End:</strong> Java (8+), Spring Boot, Python</li><li><strong>Data &amp; Search:</strong> Spark 3, Elasticsearch, Jupyter</li><li><strong>Storage:</strong> MySQL, MariaDB (Significant volume, multi-threading)</li><li><strong>DevOps &amp; Tools:</strong> Git, GitLab CI, Maven, Docker, Jira</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least 5 years of experience in Back-End Java development in environments with high data volumes. Multi-threading and SQL performance optimization hold no secrets for you. You are recognized for your rigor (Clean Code), your autonomy, and your ability to solve complex problems.</p><p>The little extra:</p><p>You already have experience with Spark, Elasticsearch, or containerization (Docker).</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness. What You Will Do Develop assigned markets and grow revenue across leisure, corporate, and group segments Proactively identify and secure new business opportunities through strategic sales activities Build and maintain strong, long-term relationships with clients and partners Manage and grow existing accounts to maximize revenue and market share Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement Conduct client meetings, site inspections. Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals Analyze market trends, competitor activities, and provide insights to support strategy Maintain accurate data and account management within CRM systems (e.g., Salesforce) Collaborate with internal teams to ensure seamless service delivery and guest satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of experience in luxury hotel sales or a related commercial role Proven track record in achieving revenue targets and developing business Strong negotiation, presentation, and relationship-building skills Strategic, analytical, and results-driven mindset Excellent communication skills in English (additional languages are an advantage) Good understanding of local market trends and competitor landscape Proficiency in Microsoft Office and CRM systems. Strong organizational skills and ability to manage multiple priorities</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Who We Are</b><p><b>ABOUT ENOVIS™</b></p><br><p>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;For more information about Enovis, please visit www.enovis.com.</p><br><p><b>What You'll Do</b></p><br>Develops, implements and maintains the activities of quality control systems. Oversees development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Develops budget and monitors expenditures. Makes recommendations for corrective action necessary to ensure conformity with quality specifications. Ensures finished products conform to government and company standards and satisfy good manufacturing practices regulations. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Receives predetermined work assignments that are subject to a moderate level of control and review. Directs subordinates on predetermined work assignments which are completed using established guidelines, procedures and policies. Generally, supervises semi-skilled employees.<p><b><span>EQUAL EMPLOYMENT OPPORTUNITY</span></b><span><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. </b></p><br>Permanent Regular<br><p><b>Job Description:</b></p><br>Le Call Center Representative est un professionnel du service client qualifié et expérimenté, responsable de la gestion d’un large éventail d’interactions clients et du traitement des demandes et réclamations.<br>Ce rôle garantit l’excellence dans la prestation de service tout en contribuant à l’amélioration continue de l’expérience client. <br>Call Center Representative joue un rôle clé dans le maintien de la satisfaction clients, le renforcement de la relation avec la marque et la promotion des valeurs de service de Pluxee au quotidien.<ul><li><b>Assurer la prise en charge des appels entrants et sortants.</b></li><li><b>Traiter les tickets (demandes, informations, réclamations) émanant des différentes parties prenantes : clients, affiliés et consommateurs.</b></li><li><b>Contribuer activement à la satisfaction client en garantissant un service de qualité.</b></li><li><b>Participer à l’amélioration continue des processus et des procédures de traitement des tickets.</b></li><li><b>Identifier et remonter les incidents et anomalies (bugs) aux équipes dédiées.</b></li><li><b>Contribuer à l’atteinte des objectifs individuels, de l’équipe call center et de l’entreprise. </b></li><li><b>Réaliser toute </b><p><b><u><span>Compétences techniques (hard skills) :</span></u></b></p><br></li><li><b>Maîtrise des outils informatiques et logiciels</b>&nbsp;en lien avec la gestion de la relation client (Word, Excel, PowerPoint, CRM…)</li><li><b>Compétences en résolution de problèmes techniques</b>, pour assurer le support et l’accompagnement des stakeholders.</li><li>Application rigoureuse des scripts et standards qualité du centre d’appels.</li><li><p><b><u><span>Compétences interpersonnelles (soft skills)&nbsp;:</span></u></b></p><br></li><li><b>Excellent relationnel</b>, Aisance relationnelle et capacité à collaborer efficacement avec les équipes internes et les différents stakeholders</li><li><b>Esprit analytique</b>, pour comprendre, analyser et résoudre les problèmes rencontrés par clients, bénéficiaires, affiliers</li><li><b>Capacité à s’organiser et à gérer son temps</b>, Aptitude à s’organiser efficacement, à gérer son temps et à travailler de manière autonome ou en équipe selon les besoins.</li><li><b>Orientation client</b>, pour se focaliser sur la satisfaction et les besoins des clients avec un engagement à fournir un service exceptionnel.</li><li><b>Esprit d’équipe</b>, pour travailler efficacement avec d’autres départements ou collègues pour résoudre les problèmes des clients et améliorer les processus internes.</li><li><b>Résistance au stress</b>, pour rester calme et professionnel même sous pression, face à des clients, bénéficiaires mécontents ou lors des périodes de forte demande.</li><li><b>Réactivité et adaptabilité</b>, pour s'adapter aux différentes situations et aux changements.</li><li><span>Issu d'une formation de type Bac +3 minimum et Expérience d’au moins 1 an, idéalement dans un poste similaire en centre d’appel.</span></li><li><span>Une excellente maîtrise de la langue française à l'oral et à l'écrit est requise pour garantir le traitement des e-mails</span></li></ul><br><br><br><p><b>Why join Pluxee?</b></p><br><br><p><b>Join an inclusive team</b></p><br><p>Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.</p><br><p><b>Turn inspiration into possibility</b></p><br><p>Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.</p><br><p><b>Make a positive impact</b></p><br><p>Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.</p><br><p><b>Grow with us</b></p><br><p>Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.</p><br> </div>

<p>Monitors continuously the local economical, technical &amp; social market trends for the assigned categories, sub-categories and suppliers (market surveys)<br>Supports implementation of a worldwide category (sub-category strategy)<br>Develops a country category, sub-category strategy in coordination and alignment with global category managers<br>Performs internal / external analysis of respective categories, and organizes research on the market for alternatives in terms of potential suppliers/ prices/ products / services and in alignment with the respective category manager<br>Identifies and initiates savings potential and improvement-opportunities (e.g. VA/VE and localization ideas in alignment with the respective category manager)<br>Ensures a compliant supplier selection, release process, as well as preparation for the awarding and decision process according to defined thresholds and in alignment with the respective category manager<br>Conducts relevant supplier contracts of complexity (e.g. Framework Agreement, Service Level Agreement, Quality Assurance Agreement) in close collaboration with legal department and respective country plants and in alignment with the respective category manager<br>Ensures the publication of the negotiation results within the organization and purchasing network<br>Performs complex national RfQs negotiations according to strategic framework based on purchase request and tender books of internal requestor and in alignment with the respective category manager<br>Organizes regular coordination and review meetings with the relevant internal stakeholders to increase customer satisfaction<br>Verifies monthly purchasing reporting and track it in the respective tools<br>Executes and implements solutions for supplier escalations, especially for delivery delays and allocations to safeguard indirect material and services supplies and in alignment with the respective category manager<br>Recovers non-conformance and non-performance costs from supplier (in escalation)<br>Pushing suppliers to provide all required information for our business upon due time (e.g. warranty issues, potential delivery delays)<br>Monitors suppliers contract adherence and validity continuously together with the internal contract, demand requestor and implements measures to solve deviations<br>Meets strategic national suppliers regularly to exchange information and tackling actual topics, including regular on-site visits at the suppliers, technology know-how, and shares the result with the respective category manager<br>Documents and archives all data in a process conform and auditable way<br>Supports other purchasing organizations within aligned categories if requested<br>Prepares addendums to update contracts according to newly negotiated conditions</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications et Exp rience</h2><p>Master s degree in Purchasing, Supply Chain, Business, or Engineering</p><p>Minimum 2 years of experience in a similar field</p><p>Strong understanding of the NPP process (Sourcing, RFQ, Negotiation, and Contracting)</p><p>Knowledge of local and international supplier markets</p><p>Basic legal knowledge (contracts, clauses, Incoterms)</p>

<div>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</div> <div> <br> </div> <div> <strong>What's in it for YOU!</strong> </div> <div> <ul> <li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li> <li>Continuous development through our internal learning platforms and external training;</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li> <li>2-3 weeks training course that will introduce you to the specifics of the job;</li> <li>Modern and comfortable office and relaxing spaces to take a break;</li> <li>Flexible work schedule;</li> <li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li> <li>Corporate benefits and discounts.<br> <br> </li> </ul> </div> <div> <strong>Join Transcom as a Customer Service Representative!</strong> </div> <div>Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div> <div> <ul> <li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li> <li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way, via tickets;</li> <li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li> <li>Rotating shifts.<br> <br> </li> </ul> </div> <div> <strong>To be successful in this role, the following is needed:</strong> </div> <div> <ul> <li>C1 or native written and spoken proficiency in English;</li> <li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li> <li>Ability to quickly absorb information, adapt and respond to change;</li> <li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.<br> </li> </ul> </div> <div> <strong>What Life at Transcom is like!<br> <br> </strong> </div> <div>At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here we care and root for each other. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together.</div>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law, - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law , - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis- à-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<ul><li><p><span>The Medical Value Partner is a key strategic leadership role requiring therapeutic area expertise and clear business understanding to identify and address the relevant medical needs in clinical practice to successfully support the optimal use of Roche products.</span></p><br></li><li><p><span>Linking the affiliate with the global medical affairs objectives to deliver on data generation, knowledge exchange/ data communication, and to lead Therapeutic Areas Experts engagement and development in a scientific manner.</span></p><br></li><li><p><span>Providing high caliber medical support to internal partners (Primary Points of Contact (PPOC: Patient Journey Partner “PJP” and Healthcare System Partner “HSP”), Regulatory) on scientific and medical issues to achieve the affiliate objectives.</span></p><br></li><li><p><span>Acting as a guardian for high standards of compliance, ethics and safety of Roche products, while putting the patient at the center of every action.</span></p><br></li><li><p><span>Leading specific transverse and strategic projects within the Innovation and Partnerships chapter</span></p><br></li><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products&nbsp;</span></p><br></li></ul><p><b>Primary Responsibilities and Accountabilities</b></p><br><p><b>Medical Strategy and Planning</b>:</p><br><ul><li><p><span>Identify unmet medical needs at medical and scientific customer sites</span></p><br></li><li><p><span>Identify key medical knowledge gaps and propose appropriate action plan</span></p><br></li><li><p><span>Develop Medical strategy, projects &amp; tactics in the concerned therapeutic area to address questions and concerns from the scientific community</span></p><br></li><li><p><span>Develop clinical messages for the product line to support achieving the affiliate objectives</span></p><br></li><li><p><span>Lead the scientific affairs team to achieve the plan</span></p><br></li><li><p><span>Lead the pre-launch activities</span></p><br></li><li><p><span>Manage the budget</span></p><br></li><li><p><span>Implement tools to monitor the medical activities&nbsp;</span></p><br></li><li><p><span>Attend appropriate regional and international scientific congresses</span></p><br></li></ul><p><b>TAE interactions &amp; development:</b></p><br><ul><li><p><span>Responsible for setting up and follow up of 1 to 1 meeting and Advisory Boards to collect input on disease areas, treatment algorithms, clinical data, unmet medical needs, protocol design, and medical education needs.</span></p><br></li><li><p><span>Maintain, strengthen, and develop sustainable partnership with KOLs/ Scientific Associations</span></p><br></li><li><p><span>Coordinate and follow up of the Medical insights collection related to the medical strategy.&nbsp;</span></p><br></li><li><p><span>Responsible for presenting medical content: pipeline and medical educational content</span></p><br></li></ul><p><b>Compliance:</b></p><br><ul><li><p><span>Make sure all service activities and behavior in business are in compliance to Roche standards and guidelines (Symphony, SOPs, and code of conduct)</span></p><br></li><li><p>Clinical Operations:</p><br></li><li><p><span>Plan, design, Oversight of execution and report of clinical trials according to ICH-GCP, Roche SOPs and local regulation.&nbsp;</span></p><br></li><li><p><span>Identify opportunities to engage Roche Tunisia in local Investigator Initiated Studies</span></p><br></li><li><p><span>Development of effective interactions with clinical Operations including but not limited to placing studies, provide input on feasibility, sites and investigator selection.</span></p><br></li></ul><p><b>Internally:</b></p><br><ul><li><p><span>Work cross-functionally with internal functions to ensure strategic alignment and in Global squads as needed</span></p><br></li><li><p><span>Act as the medical expert in disease and product by detecting, analyzing and sharing new data about the portfolio products and competitive assets with Disease Area Team</span></p><br></li><li><p><span>Support regulatory and healthcare system shaping to achieve timely products registration and access</span></p><br></li><li><p><span>Approval of promotional materials, and external medical content in accordance with Roche SOPs&nbsp;</span></p><br></li><li><p><span>Support the Pharmacovigilance and Medical Information Responsible</span></p><br></li></ul><p><b>Medical Projects:</b></p><br><ul><li><p><span>Lead strategic Projects within the affiliate to accelerate switch to innovation</span></p><br></li></ul><p><b>Medical information:</b></p><br><ul><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products</span></p><br></li><li><p><span>Ensure that all enquiries related to designated Roche Products received from all sources (e.g. via phone; e-mail; letter; fax; face to face) are resolved to the required standard.</span></p><br></li><li><p><span>Respond or triage all unsolicited enquiries from customers on Roche products, including both on and off-label enquiries.&nbsp;</span></p><br></li><li><p><span>Ensure they provide scientific, balanced and up to date information on Roche products to external and internal customers.</span></p><br></li><li><p><span>Ensure responses are timely, meeting local requirements</span></p><br></li><li><p><span>Identify, collecting and reporting any AE and/or other reportable event and forward to drug safety department within timelines described in relevant SOPs</span></p><br></li><li><p><span>Identify and reporting any product quality complaint and forward to local complaint manager within timelines described in relevant SOPs.</span></p><br></li><li><p><span>Ensure integrity and scientific accuracy of the MI responses if applicable.&nbsp;</span></p><br></li><li><p><span>Ensure copyright compliance for documents provided to the customer if applicable.</span></p><br></li></ul><p><b>Professional and Technical Requirements</b></p><br><p><b>Education/Qualifications:</b></p><br><ul><li><p><span>Medical degree/Scientific background</span></p><br></li><li><p><span><span>Business administration and Project management training is a plus</span></span></p><br></li></ul><p><b>Experience, Knowledge &amp; Competencies</b></p><br><br><p><b>Experience</b></p><br><ul><li><p><span>Professional experience within pharmaceutical industry desirable but not mandatory</span></p><br></li><li><p><span>Experience and knowledge of oncology therapeutic area is preferable</span></p><br></li><li><p><span>Knowledge of the overall drug development process relevant to pharmaceutical/ biothechnology organizations&nbsp;</span></p><br></li><li><p><span>Experience in development and implementation of clinical trials</span></p><br></li><li><p><span>Experience in the principles and techniques of data analysis, interpretation and clinical relevance</span></p><br></li><li><p><span>Experience of writing clinical publications and delivery of scientific presentations</span></p><br></li><li><p><span>Relationships with external TAEs, and external organization is strongly preferred</span></p><br></li><li><p><span>Experience in working with senior business leaders, clinicians and regulatory authorities</span></p><br></li></ul><p><b>Knowledge:</b></p><br><ul><li><p><span>ICH,GCP and local regulations</span></p><br></li><li><p><span>Appreciate the diversity of working with multifunction teams</span></p><br></li><li><p><span>Knowledge of drug discovery &amp; commercialization process</span></p><br></li><li><p><span>MS office literate</span></p><br></li><li><p><span>Fluent English language knowledge, written and verbal</span></p><br></li></ul><p><b>Competencies:</b></p><br><ul><li><p><span>Strategic thinking</span></p><br></li><li><p><span>Leadership skills</span></p><br></li><li><p><span>Analytical skills</span></p><br></li><li><p><span>Results orientation</span></p><br></li><li><p><span>Communication, interpersonal and networking skills</span></p><br></li><li><p><span>Negotiation skills</span></p><br></li><li><p><span>Presentation skills</span></p><br></li><li><p><span>Knowledge in data analysis and statistics</span></p><br></li></ul><p><b>Mindset:</b></p><br><ul><li><p><span>Strong organization skills</span></p><br></li><li><p><span>Good communication skills</span></p><br></li><li><p><span>Good time and priority management</span></p><br></li><li><p><span>Strong team player</span></p><br></li><li><p><span>Open-minded and flexible</span></p><br></li><li><p><span>Customer service orientated</span></p><br></li><li><p><span>Entrepreneurial spirit with strong partnership skills&nbsp;</span></p><br></li><li><p><span>Growth mindset, coaching, active listening&nbsp;</span></p><br></li><li><p><span>Ability to learn and self-challenge quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside</span></p><br></li><li><p><span>Autonomous and altruistic in supporting the global network</span></p><br></li><li><p><span>High sense of integrity in everything he/she does (ie open, honest, ethical and authentic)</span></p><br></li><li><p><span>Facilitator leveraging internal and external networks to create value, share and scale</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic company specializing in the sale of <strong>IT solutions</strong> and based in <strong>Tunis</strong>. As a <strong>Sales Administrator</strong>, you will be at the heart of our commercial operations, actively contributing to our growth and customer satisfaction. This is a unique opportunity to develop your career in a stimulating and forward-looking environment.</p><br><br><p>Your role will be essential in ensuring the smooth running of commercial processes, from order taking to delivery and customer follow-up. You will participate in optimizing workflows and continuously improving the performance of the sales team. The goal is to guarantee an impeccable customer experience while effectively supporting our sales teams.</p><br><br><p>On a daily basis, your tasks will cover a wide range of key activities:</p><br><br><ul><li>Careful management of the customer database and orders.</li><li>Coordination with internal teams (sales, logistics, billing) to ensure optimal file follow-up.</li><li>Handling customer information requests and resolving any disputes.</li><li>Preparing necessary elements for sales reports.</li><li>Administrative support for sales representatives.</li><li>Updating sales tracking tools.</li></ul><p>This role requires flawless organization and excellent communication skills.</p><br><br> <br> Required profile : <p>You hold a degree of level <strong>Bachelor's +3/4/5</strong>. Training in <strong>Sales Administration / After-Sales Service</strong>, <strong>Sales / Trade / Export</strong> or an equivalent course is highly appreciated.</p><br><br><p>A first professional experience of <strong>1 to 3 years</strong> in a similar role is sought. Experience in the IT sector would be a major asset.</p><br><br><p>To excel in this role, several skills are essential:</p><br><br><ul><li>Proficiency in IT tools and CRM software.</li><li>Excellent organizational and priority management skills.</li><li>Strong sense of customer service and problem-solving ability.</li><li>Good writing and interpersonal skills.</li><li>Ability to work in a team and adapt to a dynamic environment.</li><li>Very good command of French and English.</li></ul><p>If you are proactive, rigorous, and passionate about sales and service, we are very interested in your profile.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful. If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below. The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Perform detail checks on customer orders to capture the highest level of accuracy and detail.</li><li>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</li><li>Identify, discuss and resolve issues</li><li>Provide actionable data to various support groups as needed</li><li>Work independently whilst working within the team</li><li>Support process and quality improvements in the Contact Centre</li><li>Identify order/product opportunities and issues, then determine when escalation is necessary</li><li>Investigate and respond to all quality issues</li><li>Perform verification and process of credit</li><li>Investigate customer complaints and non-conformance issues</li><li>Prepare and submit reports to the quality management team</li><li>Solve practical problems and deal with a variety of variables in situations.</li><li>Define problems, collect data, establish facts, and draw valid conclusions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements &amp; Qualifications</p><ul><li>A minimum of 1 year experience in a similar role</li><li>A fluent level in English is a must</li><li>Contact Centre experience is required</li><li>Knowledgeable of quality assessment processes is a plus</li><li>Self-motivated and goal oriented</li><li>Strong Communication Skills</li><li>Advanced MS office (Excel / Power Point /Word)</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Contexte du poste&nbsp;</strong>&nbsp;</p><br> <br> <p>La nouvelle Stratégie Nationale de Lutte Contre l’Extrémisme Violent et le Terrorisme (SNLCEVT)1 2023-2027 de la Tunisie et son Plan d’Action National présentent une opportunité de renforcement des approches inclusives et coordonnées, répondant concrètement aux besoins des citoyens. La prévention occupe désormais une place centrale dans la stratégie nationale, qui repose sur une approche intégrée combinant des dimensions préventives, sociales, éducatives et culturelles à des mesures sécuritaires.&nbsp;</p><br> <br> <p>L’approche de prévention de l’extrémisme violent (PEV) du Programme des Nations Unies pour le Développement (PNUD) en Tunisie adopte une vision intégrée, visant à la fois les facteurs structurels de fragilisation de la cohésion sociale et les déclencheurs liés aux réponses sécuritaires. Le projet « TARABOT – Cohésion pour prévenir la violence » réalise cette approche, en bâtissant sur le partenariat entre le PNUD et la Commission Nationale de Lutte Contre le Terrorisme (CNLCT) qui a été établi en 2018.&nbsp;&nbsp;</p><br> <br> <p>En 2026-2029 la troisième phase du projet poursuit quatre objectifs spécifiques :&nbsp;</p><br> <br> <p>1.Les mécanismes de mise en œuvre de la SNLCEVT garantissent la coordination interministérielle, la transparence, la redevabilité et l’apprentissage pour une adaptation continue aux changements du contexte ;&nbsp;</p><br> <br> <p>2.Les jeunes des régions vulnérables accèdent à des espaces de jeunesse attractifs, renforçant leur inclusion, leurs compétences et leur résilience face aux comportements à risque ;&nbsp;</p><br> <br> <p>3.Les jeunes fragilisés par les comportements à risque ou en conflit avec la loi bénéficient de parcours de réhabilitation intégrés, favorisant leur réinsertion sociale et réduisant les risques de récidive ou de radicalisation ;&nbsp;</p><br> <br> <p>4.Le système de signalement et fichage appliqué à la PEV est révisé en conformité avec les droits de l’homme et les principes de l’État de droit.&nbsp;</p><br> <br> <p>À ce titre, le PNUD recrute un.e Spécialist.e national.e pour appuyer la réalisation des activités du projet dont la théorie de changement est centrée sur le renforcement de la cohésion sociale. Plus spécifiquement, la/le Spécialist.e national.e sera responsable d’assurer la réalisation des objectifs 2 et 3.&nbsp;</p><br> <br> <p><strong>Attributions et résponsabilités</strong>&nbsp;</p><br> <br> <p>Sous la supervision du/de la Conseiller.e Technique Principal.e (CTP), la/le Spécialist.e national.e en Cohésion Sociale aura pour mission d’appuyer la mise en œuvre des activités du projet TARABOT.&nbsp;</p><br> <br> <p>La/le Spécialist.e national.e est appelé.e à fournir en particulier les services suivants :&nbsp;</p><br> <br> <br> <p>1. <u>Conseiller et contribuer à la mise en œuvre efficace du projet</u> :&nbsp;</p><br> <br> <ul> <li>Assurer la mise en œuvre des activités du projet conformément au plan de travail annuel, aussi bien au niveau national que local, spécifiquement et prioritairement pour les produits 2 et 3 du document de projet.&nbsp;</li> </ul> <br> <ul> <li>Participer activement aux efforts de programmation et prise de décision au sein de l’équipe, et contribuer à la documentation de ces efforts.&nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi des parties responsables pour la mise en œuvre du projet et spécifiquement à travers l’élaboration, encadrement et contractualisation de <i>Responsible Parties (RPs).</i>&nbsp;</li> </ul> <br> <ul> <li>Coordonner étroitement avec l’Analyste de projet pour assurer le suivi financier des RPs et la conformité aux normes PNUD en matière du <i>Harmonized Approach to Cash Transfers (HACT)</i>.&nbsp;</li> </ul> <br> <ul> <li>Produire des termes de référence et notes conceptuelles des activités programmées, des consultations, des acquisitions et de toute autre sous-traitance requise dans le cadre du projet.&nbsp;</li> </ul> <br> <ul> <li>Assurer la supervision du poste d’Associé à la Cohesion Sociale, y compris :&nbsp;</li> </ul> <br> <ul> <li>Definition et suivi de la réalisation des objectifs annuels ;&nbsp;</li> </ul> <br> <ul> <li>Gestion de performance et développement professionnel ; et&nbsp;</li> </ul> <br> <ul> <li>Priorisation des tâches et coordination avec les collègues.&nbsp;</li> </ul> <br> <p>2. <u>Conseiller et contribuer &nbsp;à gérer et consolider les partenariats </u>:&nbsp;</p><br> <br> <ul> <li>Assurer un accompagnement technique des partenaires institutionnels et associatifs en matière d’approches aux renforcement de la cohésion sociale.&nbsp;</li> </ul> <br> <ul> <li>Création d’un mécanisme de consultation multi-acteur pour le suivi et évaluation de la mise en œuvre des produits 2 et 3.&nbsp;</li> </ul> <br> <ul> <li>Faciliter la collaboration interministérielle au sein du gouvernement et entre CNLCT et ministères clé.&nbsp;</li> </ul> <br> <ul> <li>Encadrer et faciliter la collaboration entre institutions et la société civile.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la communication et la coordination entre le projet et les partenaires locaux et nationaux.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la communication et collaboration entre différents partenaires, y inclus CNLCT, société civile, autorités publiques locales, forces de sécurité et secteur privé.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la coordination et les synergies avec d’autres interventions dans le domaine de la PEV et/ou de la cohésion sociale et mis en œuvre par le Système des Nations Unies (du PNUD en premier lieu) et/ou les agences du développement présents en Tunisie, au niveau national et dans les territoires d’intervention de TARABOT.&nbsp;</li> </ul> <br> <br> <ul> <li>Identifier les domaines de partenariats techniques possibles avec d’autres agences et bailleurs de fonds.&nbsp;</li> </ul> <br> <p>3. <u>Promouvoir la gestion du savoir et des meilleures pratiques :</u>&nbsp;</p><br> <br> <ul> <li>Fournir une expertise technique en matière de la cohésion sociale adaptée aux spécificités du contexte tunisien à l’ensemble de la mise en œuvre et du suivi des activités du projet.&nbsp;</li> </ul> <br> <ul> <li>Assurer la cohérence et la qualité des approches programmatiques déployées en matière de renforcement de la cohésion sociale, prévention des comportements à risque des jeunes et réintégration de jeunes vulnérables.&nbsp;</li> </ul> <br> <ul> <li>Apporter des conseils opérationnels aux différents partenaires du projet (CNLCT, autorités locales, société civile) sur les stratégies de mise en œuvre permettant l’atteinte des effets escomptés en matière de la cohésion sociale.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la préparation des rapports annuels du projet (état d’avancement, défis, opportunités, recommandations).&nbsp;</li> </ul> <br> <ul> <li>Participer à la capitalisation des expériences et leçons apprises du projet.&nbsp;</li> </ul> <br> <ul> <li>Contribuer à la production d’études de cas et exemples de réussite pour la dissémination des leçons apprises par le projet.&nbsp;</li> </ul> <br> <ul> <li>Promouvoir la visibilité du projet et de ses résultats.&nbsp;</li> </ul> <br> <ul> <li>Contribuer aux efforts de formation et de renforcement des capacités des parties prenantes du projet.&nbsp;</li> </ul> <br> <p>Le titulaire du poste accomplit d'autres tâches relevant de son profil fonctionnel, jugées nécessaires au bon fonctionnement du Bureau et de l'Organisation.&nbsp;</p><br> <br> <p><strong>Arrangement institutionnel&nbsp;</strong>&nbsp;</p><br> <br> <p>&nbsp;La/le Spécialist.e national.e en Cohésion Sociale sera sous la supervision directe de la/du Conseiller.e Technique Principal.e du projet TARABOT du PNUD en Tunisie.&nbsp;</p><br> <br> <p><strong>Compétences</strong>&nbsp;</p><br> <br> <p>&nbsp;La/le candidat.e devra démontrer les competence suivantes :&nbsp;</p><br> <br> <br> <p><u>Compétences de base</u>&nbsp;</p><br> <br> <p>Obtenir des résultats :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Fixer et harmoniser des objectifs ambitieux mais réalisables pour plusieurs projets, et avoir un impact durable&nbsp;&nbsp;</p><br> <br> <br> <br> <p>Faire preuve d'innovation :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Anticiper et atténuer les risques potentiels, développer de nouvelles idées pour résoudre des problèmes complexes&nbsp;&nbsp;</p><br> <br> <br> <br> <p>Apprendre en permanence :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Créer et saisir des opportunités pour élargir ses horizons et diversifier ses expériences&nbsp;</p><br> <br> <br> <br> <p>S'adapter avec agilité :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Initier et promouvoir le changement de manière proactive, gérer plusieurs demandes concurrentes&nbsp;&nbsp;</p><br> <br> <br> <br> <p>Agir avec détermination :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Voir au-delà des tâches immédiates et des obstacles, et prendre des mesures pour obtenir de meilleurs résultats&nbsp;</p><br> <br> <br> <br> <p>S'impliquer et collaborer :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Faire preuve de sens politique, naviguer dans un environnement complexe, promouvoir la collaboration interinstitutionnelle&nbsp;</p><br> <br> <br> <br> <p>Favoriser la diversité et l'inclusion :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Reconnaître les avantages d'une main-d'œuvre diversifiée et promouvoir l'inclusion&nbsp;</p><br> <br> <br> <br> <br> <br> <p><u>People Management Competencies</u>&nbsp;</p><br> <br> <p>Les competences PNUD en matière de gestion du personnel sont disponibles sur ce <u>site</u><u>.&nbsp;</u>&nbsp;</p><br> <br> <p><u>Compétence transversales et techniques</u>&nbsp;</p><br> <br> <p><strong>Domaine Thématique&nbsp;</strong></p><br> <br> <br> <p><strong>Nom&nbsp;&nbsp;</strong></p><br> <br> <br> <p><strong>Définition&nbsp;&nbsp;</strong></p><br> <br> <br> <br> <p>Orientation et Stratégie de géstion&nbsp;</p><br> <br> <br> <p>Pensée Systémique&nbsp;</p><br> <br> <br> <p>Capacité à utiliser l'analyse objective des problèmes et le jugement pour comprendre comment des éléments interdépendants coexistent au sein d'un processus ou d'un système global, et à considérer comment la modification d'un élément peut avoir un impact sur d'autres parties du système.&nbsp;</p><br> <br> <br> <br> <p>Développement des Affaires&nbsp;</p><br> <br> <br> <p>Facilitation des Connaissances&nbsp;</p><br> <br> <br> <p>Capacité à animer des individus et des groupes, en interne et en externe, et à concevoir et faciliter des activités pour partager et échanger des connaissances, des informations et des idées. Connaissance des outils et des approches pour stimuler la participation active, la contribution et l'échange.&nbsp;</p><br> <br> <br> <br> <p>Gestion des Affaires&nbsp;</p><br> <br> <br> <p>Suivi et Évaluation (S&amp;É)&nbsp;</p><br> <br> <br> <p>Capacité à surveiller systématiquement les résultats des stratégies, programmes et activités afin de s'assurer qu'ils sont mis en œuvre efficacement. Capacité à fournir aux gestionnaires et aux parties prenantes clés un retour d'information et des rapports réguliers sur la cohérence ou l'écart entre les activités planifiées et la gestion et les résultats du programme. Capacité à porter un jugement indépendant sur la gestion et les résultats des stratégies, programmes et activités, sur la base de critères et de repères définis, en tenant compte des besoins et des préoccupations actuels et futurs du client.Connaissance et compréhension des cadres, concepts, méthodologies, systèmes, processus et outils de suivi et d'évaluation. Capacité à porter un jugement indépendant basé sur des critères et des repères établis. Capacité à anticiper les besoins et les préoccupations futurs du client.&nbsp;</p><br> <br> <br> <br> <p>Gestion des partenariats&nbsp;</p><br> <br> <br> <p>Mobilisation des ressources&nbsp;</p><br> <br> <br> <p>Savoir identifier les sources de financement, aligner les besoins de financement (programmes/projets/initiatives) sur les possibilités de financement et établir un plan pour répondre aux besoins de financement.&nbsp;</p><br> <br> <br> <br> <p>Gestion des partenariats&nbsp;</p><br> <br> <br> <p>Patenariats émergents&nbsp;&nbsp;</p><br> <br> <br> <p>Savoir collaborer avec des partenaires émergents, élaborer et coordonner une stratégie et mettre au point des approches visant à développer et à gérer ces nouveaux partenariats stratégiques.&nbsp;&nbsp;</p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales de la NPSA réussie</strong>&nbsp;</p><br> <br> <p><strong>Exigences minimales en matière d'éducation</strong>&nbsp;</p><br> <br> <br> <p>Un diplôme universitaire avancé (Master ou equivalent) en Développement Communautaire, Planification, Genre, Sciences Sociales, Sciences Politiques, Economie ou tout autre domaine reconnu équivalent est requis,&nbsp;</p><br> <br> <p><u>ou&nbsp;</u>&nbsp;</p><br> <br> <p>Un diplôme de premier cycle (licence ou equivalent) dans les domaines susmentionnes combine avec 2 annees d’experience supplémentaires sera dument pris en consideration en lieu du diplôme universitaire avancé.&nbsp;</p><br> <br> <br> <br> <p><strong>Nombre minimum</strong>&nbsp;</p><br> <br> <p><strong>d'années d'expérience</strong>&nbsp;</p><br> <br> </div>